Here we offer you the reviews of real people who have information of the products of O'Regan's Toyota Halifax (Rent Cars) near to the area of Halifax (Canada).
Right now this business has a score of 4.5 stars over 5 and the rating has been calculated on 127 reviews.
You must have seen that the average of ratings is almost the best one, and it's based on a large number of opinions, so we can conclude that the assessment is quite faithful. If many people have bothered to evaluate when they are pleased with the business, is that it works.
As you know, we do not usually stop to write reviews when they are positive and we usually do it only if we've had a problem or issue...
This Rent Cars belongs to the category of Car dealer.
Excellent dealership specially Mr Abbas Hamza his informative collaborative way to deal with our needs was great. And helped me a lot to take the right decision.
Wonderful service
Awesome experience I definitely recommend these guys and gals and everybody ???? if your looking for a great vehicle check them out .
I just got my Toyota Rav4 XLE AWD 2018 from Oregans Toyota on a lease, it was a great experience to interact with them, especially Mr Omar and Mr John who made this deal successful and answered all my queries throughout the process While purchasing my new vehicle with their sales team; Omar was focused, he had good product knowledge, he nicely clarified the leasing contract and got me special offer approved, delivered the car on an agreed date, I must say his exceptional sales skills made this deal successful The sales executive like Omar is a great asset to any company who work diligently and understand customer needs, I highly recommend Omar at Oregans Toyota to everyone whoever is looking to buy a car
Really great service from Bob McAvoy and the team at O'Regans. We went in to trade our Dodge for a new 2021 AWD Hybrid Sienna. Two weeks later I was back to trade my car for a new Hybrid Camry. We are now a proud two-Toyota family. You can't beat the Toyota hybrids and the quality of this brand. Thanks Bob and the O'Regan's team!
What a wonderful experience in purchasing a car. Valerie Steeves (product adviser)was delightful, intelligent and a pleasure to work with, in our purchase. John Harkiolakis (financial service manager) explained all information effectively and so friendly. Thank you all so much.
Had wonderful experience at Oregans toyota halifax. Product advisor Janessa Caravan and financial services manager David Wiseman helped us to find and get our car within very short time. Both of them are really professional and positive. If you are looking for new/used car, go and meet Jenessa and I am sure she will get you the one you are looking for. Thank you Jenessa, David Wiseman and entire team at Oregans toyota halifax , you are really giving great service. Highly recommend.. Leju & Manoj
I am go my car service . Busy and rush
Keith Nguyen was amazing , he took me seriously right out of the gate ( I am only 21 ) trying to lease a 2021 Camry. He went out of his way to make leasing a vehicle as easy as possible, communicated with me every step of the way and made sure I was comfortable with my decisions over the whole time. You can tell Keith is there because he loves what he does. 10/10 experience with him.
Service was good, purple spaced apart.
Are you purchasing a car read this before you go here in my opinion woman shouldn't go alone at least in my experience they seem to me to be rude to them at least when I went. I will never purchase from O'Regan's I have been searching for a vehicle that was big enough for my kids and dog. I was tired about being a minivan mom. We had it down to 2 the highlander and sorento. Both are beautiful vehicles. I test drove them a few times as it is a lot of money and the highlander is quite a bit more after driving them both with my husband he asked which one I said the highlander and I was asked why. I couldn't put my finger on it. But I knew that I felt safer in the highlander over the sorento and it seemed richer. He told me to go again during the week There was already trouble when I went on my own ie treated differently when alone (maybe they thought as a woman and not dressed right that I was wasting their time) Because my husband came to both Halifax and Dartmouth over the weekend and they were so nice to me that I thought that this time they would treat me better I was wrong. Kia had one nice sales person (Patrick) and highlander had one (dean). The rest were extremely rude to me when I was alone. The first time that I wanted to go on my own and show my daughter at school which was less mileage than the typical test drive the manager said no. The second time I had my daughter and wanted to take her alone Patrick seemed leery but said we needed to fill out paperwork. At the front desk he told the guy what I wanted and he asked in rude voice if the manager was okay with it Patrick said he would Go and check I was mad and said if the answer is no I am walking. Manager said yes I found one in Dartmouth 2016 which a manager drove had approximately 10000km it was 45995 my husband said offer 40500 we were willing to go up to 43000 plus purchase 7 year warranty. It took numerous times to get in touch with the guy we spoke to and I knew if we bought it I would make sure that dean from Halifax got the sale as he was nice to me. Finally got response I was told he was "too busy selling cats to get back to me". I gave him our offer he said that he would get back to me within the hour. 2 hours later I started calling and again no answer. If I didn't like the car so much I wouldn't have bothered. he called 3 hours later. He started stammering and made no sense then finally gave me the number with taxes in. I said the price didn't go down in which he replied "well the boss said the car already took a hit and that's the best number but there could be wiggle room. I then said how much should I offer then. Again he stammered and gave me the same number!!! What's up with that!! He then said well I told them you were giving a low ball offer and they won't budge. I hung up angry called my husband He told me that "You know there are more dealerships besides O'Regan's ". I didn't know that as we are from another province. I looked on line and sure enough there was. TRURO TOYOTA. I called it was like night and day. The sales representative Matthew was so nice to me. He was working late doing paperwork. I told him my story and found out that they too had a 2016 limited being driven by manager. I was given an incredible offer partly because I was. Buying a 6 year warranty and financingwas a little apprehensive because of my dealings with dealerships on my own. I drove in there was a solid sign on my vehicle. He treated me with respect. Then going in to the finance manager I couldn't believe how friendly he was. Again I shared my experience and he told me that he was in the business for over 19 years and knows that if the wife is not happy then the husband isn't either and she u go elsewhere. He is so right. I have a piece of advice for management and staff. It is a good time to start remembering how you got so big (THE CUSTOMERS!!!!!!). Think long and hard on this because it is only inevitable that you will lose more. Thanks. Hope that clears everything up As for me, I drove home with my brand new car Thank you Truro Toyota
I bought my second prius from here, (because I couldn't find any somewhere else). Very expensive parts and labor.
Excellent team spirit, as always! No complaints.
Thank you Mr. Hubley, transitioning from one vehicle to the next was a breeze. Exceptional service.. Merci beaucoup
Me my wife have a good experience in Toyota Oregan’s with Keith, he is awesome and the car that we get now is so amazing. Thank you so much and helping us for our new car. Keep up the good work keith ???????????? Jefferson and May Anne
Great service and friendly staff
Rob and the team were absolutely amazing!!! It was my first time leasing a vehicle, and Rob was very thorough at walking me through all of my options and ensuring I understood all of the steps, as well as the benefits. Every single staff was so incredibly personable and your COVID protocols are phenomenal. I felt very safe and cared for. Additionally, there were clear communications and follow up. I LOVE my Toyota Corolla hatchback!
Always get quick service. They explain any additional work easily enough for me to understand. Waiting room has free WiFi and tablet access.
Amazing experience with my new corolla purchase. I was thrilled that my sales rep (Rob Rubinger) was able to provide the exact vehicle that I wanted. In addition, Rob went above and beyond before and after delivery - I highly recommend him if you are thinking about purchasing a Toyota.
Great staff Amazing deals!!!
I was very impressed by Abbas Hamza's level of service. He went above and beyond what I would have expected. You don't encounter this type of natural service mindset often. He came recommended from a friend and am very happy he helped me find the vehicle that was best suitable for my specific needs.
Great service
Staff were friendly but not happy with my end of day results. Staff are eager to be gone on Friday.so getting answers are left with other staff who are unsure of the left paperwork.Not I press with them!!
I had a wonderful experience purchasing a vehicle. The process was stress free and pleasant. “ABBAS HAMZA”was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs.
Helped my friend buy a great car and the guy even bought our dinner how nice lol
Always looking for a buck
Junk used car suppliers, when your car has a problem within the warranty period, the manager will not think about solving the problem, but shirk the responsibility. If you buy a car, they will be very enthusiastic and indifferent. If you go to repair the car , The green light certification is not worth paying extra for it. This is just to postpone the repair of the car in question. If possible, go to the surrounding town suppliers to buy as much as possible. The price is low and the service is good.
I've only dealt with the service department but it's been a good experience so far.
They were nice to me. Abas was upfront and easy to buy a car from, no games.
Amazing advice for a newcomer with no clue how everything works in Canada. Recommended.
I had purchased a vehicle from a gentleman named sandy Melitides. Dealing with Sandy was a lovely experience. He was not pushy whatsoever and was looking out for my best interest the whole time. He helped me through my budget and made sure I received my car upon purchase. A great sincere gentlemen that I will be referring to all of my friends. Thanks again O'regan's Toyota!
As a Toyota owner past and present, I have had no reason to look elsewhere. The professionalism, enthusiasm and knowledge of both Sales and Service guarantees my loyalty to this brand.
Best customer service ever. Sandy was very understanding and explained everything. He was considerate and helped me choose the best option for me.
Responding to a recall for my car.
Needed a quick job done that I couldn't get done myself. I was impressed. Very friendly, knowledgeable crew. I didn't have to wait very long, but had time to enjoy a cup of coffee and have a good chat with the gentleman working the cafe. Good place, will definitely consider using them again for my Yota.
Excellent dealership! I remember my folks getting their brand new Echo from here in 2005 and the staff treated us extremely well. Although we no longer have it, the car gave us no problems whatsoever. I'll definitely come back here if I ever need a Toyota! Thanks! -Lorne
Their salesperson Valerie is the BEST! She helped me on purchasing my first (used) truck. From her first call back to me to test driving to post sale, she has been on top of everything and patiently walked me through every step.
The Sales man that helped me look for a new truck, knew nothing about them. He knows the basic "brochure questions", but almost nothing else. You can tell that he hasn't done his homework. He was a great enough guy! but I would recommend to do your own studying before hand...
Valerie Steeves made my experience painless. I was given professional service up to, during and after the sale. Careful attention was given to answer all questions and she listened to my concerns. Thank you for a job well done, Valerie and O'Regan's Toyota.
My experience at Toyota Halifax was fantastic. Valerie Steeves was easy going, knowledgeable, and didn't give me the impression that the only important part of me being there was to making a sale. Valerie made my car buying experience enjoyable. I would definitely recommend Valerie, and Toyota Halifax to anyone who is looking into a new vehicle.
Myself and my wife went to pick up our new car from O'Regan's Toyota Kempt road today and we were overwhelmed by the services rendered to us by the mediators Ryan and Denise. Ryan and Denise took their time to explain everything to us thoroughly. Ryan, your services were excellent. I highly recommend this location to all others.
Tom Richardson really made our experience with Toyota great!! He did a terrific job of taking our needs into consideration and providing great counsel about the vehicle which would suit our needs!
Do not do your car service here! My belongings in the car were missing!! after the car service here, twice!! Ridiculous! You should really check What kind of people you are hiring. Very disappointing!
Abbas Hamza was a great resource in our search for a Toyota Highlander. His service is top notch and he was able to get place in a great vehicle. I would highly recommend him to anyone looking to purchase a vehicle.
Service is good.
There is a worker there by the name of Keith Nguyen. I can't say enough about him. I had the best experience getting my first ever car. Everything went smoothly as it was and i didn't had issue . Also not only Keith, everybody who works there is amazing in every department. I will never forget my great experience there and I hope they continue to be great.
Had an awesome experience purchasing our very first car with the assistance of Mr. Kieth Nguyen who was so kind l. He was the only agent who approached us when we were inside Toyota. ☺☺ He provided us all information that we needed. Thumbs up to you Keith and more sales!
I had a wonderful experience purchasing a new car from O'Regan's Toyota. Val Steeves was especially helpful in choosing the right vehicle for me and went above and beyond to make the process very smooth and easy. This is my first vehicle purchase from O'Regan's and it will be the first of many, and I highly recommend Val to help navigate your next purchase.
I've been buying automobiles from O'Reagan's Toyota since the early nineties, and they've all been good ones, both new and pre-owned. Over that time it's been my good fortune to meet and deal with Bob McAvoy who has always come up with what seemed to me like a fair and reasonable deal. Bob's my 'go-to' person at O'Reagan's and I've come to regard him as a friend as well as a knowledgeable and responsible dealership agent.
Clean , big parking
Went to look at a vehicle... Very nice place!! Professional, classy staff.
Excellent service every time!
Best experience! Tom Richardson our sales rep made sure we got all that we needed in our price for our first car :)
Big and bright, it's a car dealership. They're all pretty much the same now.
I bought a year old Toyota Yaris from O'Regan's almost three years ago. Two weeks ago, I drove over the 100,000 km mark and, as Murphy's Law would have it, a few days later, the water pump blew out causing a coolant leak and three lights to come on (my thermometer, engine and battery). I was terrified that the repair was going to cost me a fortune. I took my car into O'Regan's to have it diagnosed and was told that usually you're done with the warranty once it's over that 100k mark. My luck turned around when the service dept called me to say that it was covered thanks to a 'good will clause' since it's just over the cut off for my warranty. They ordered the part and sadly, it was on backorder but I was promised a free rental if it was over a 10 day wait. I wasn't thrilled to be without a car for that long but realized it's no one's fault. The next day, the part showed up despite the backorder issue and a few hours later, I had my car back in perfect working order with no money exchanged. I love how the service dept works (roll into the bay, hand over the keys, driven home by shuttle or taxi courtesy of O'Regan's) and how up to date they keep you as things move along. This is how all car dealers and manufacturers should treat their customers. I was already a huge Toyota fan having had an Echo as well as a Matrix in the past. But I am officially an O'Regan's customer for life as well. I even told the folks at the counter how much I would love to work there because I believe in their business so much. I am so grateful.
Had great service here. Super fast, super friendly. My sales rep Jucheng got me exactly what I wanted, and was super patient with all the questions I had. Would definitely recommend asking for him if you ever find yourself up there!
The service department is overpriced. They were $200 more expensive than the Dartmouth location (same ownership). They wanted to charge me $150 for a key that I found on amazing for $25...once I stated this to the service department they became very rude with me.
It's a nice place for making a good deal. Specially the sales person Omar El Arabi. He is so helpful person.
Amazing dealership with wonderful sales people. Bob McAvoy has been a huge help each time we have gone in for a test drive or to just ask questions. We will definitely buy our next car from him.
I would like to thank O'Regan's for helping me to find the best deal for Car. Product Advisor Jucheng Liu was very keen on providing the all possible options they have and answering all the queries very patiently. I would highly recommend this place..
Excellent service staff
Always have great service & excellent sales reps, dealt fairly with any problems ( which have been few ) satisfied customer of almost 20 yrs.
Excellent service.valerie Steeves.
Happy with the service I received.
Since I travel a lot. Energy efficiency is very important for me and Toyota got some amazing offering. I crossed the country 4 times by car and long long car rides have become somewhat painful with my current car that I bought brand new in 2014. Since it was my official first car, I learned that to try a car you have to drive it before like you drive it day to day. The service I received was exemplary! From the suspension layout, to the transmission, to the powertrain, to the seats and the composition of the front accoustic glass I have had a customer service that frankly didn't have when I bought My car in 2014. I didn't end up buying because I have more cars I need to try before making a sound decision. Competition in hybrids or PHEV is strong and the financing rate wasn't as good as others nor did I get a good deal on the financing with up front payments. They went ahead and gave me a quote on my car. Which was more or less what I expected. Since I own it and my car has been well kept the trade-in value compared to cost of keeping the car wasn't worth it. Thank you for your excellent service and I will definitely come back after trying a few other cars.
I hate buying cars - it's such a drudgery. But, thanks to Val Steeves, the experience here was actually fun. We came away with a car we like, at a decent price, with assurances that we'll be looked after. Halifax was a long way for us to go to buy a car, but we were treated well, as if we were the only customers that existed. Clean and comfortable facility, excellent attention to detail, everything explained.
Great place to buy a car drop buy and see Hannah
I had great experience with O'Regan's Toyota Kemp Road, Halifax. where it started from great customer service from VAL. Val almost spent more than 2weeks to find me the right car for me. I am so happy i met the right person. I will recommend Val for good service.
Dennis and Cindy were really helpful. They made sure I got the car I wanted with payments I can afford.
Excellent warranty check up
Good place overall..service is good.sales people are well versed in the products they sell and want you to be happy with your buying experience. They have a little caf e thing set up where you can get coffee for free....and if your rich enough to own a Lexus I've seen them tell the owner no charge for a can of pop....us mere Toyota owners have to pay for our pop ????????
I usually get all of my services done at Oregans Toyota & Lexus. Owning both, a Toyota Sienna, and Lexus ES350, I can afford to take my car to right place to get it repaired/maintained. Last week, I had the alignment done on my Sienna. It took more than 2 hours, but luckily they had a free cafeteria for service customers. I took advantage of that, and enjoyed Red Bull, Pepsi, and Bakery for myself (Yes, Pepsi & Red Bull isn't a great combination). These guys have also once cracked my windshield on my Sienna, but replaced it with an aftermarket windshield. Most people are nice, except those who hate their jobs and just are there for the money.
I was able to practically buy a vehicle while mostly in the comfort of my own home! They went above and beyond to get me in the SUV I really wanted! Michelle and Dennis get 5 stars in my books! I went to other dealerships and was treated like just a sale, this dealership wanted to make sure I was getting exactly what I wanted!
Want to have fun while buying a car?!! Easily done with Val at O'regan's!! Val looked after me from start to finish. She made me feel comfortable asking every single question I had and went above and beyond to ensure the process for me went smoothly. So so happy with my new car...and I can't wait to go back to visit with VAL!!!!!
The best service I’ve ever got during purchase many thanks to Mr. Abbas Hamza for getting me my comfort car
Great service, Would highly recommend our sales person Rob Rubinger.
Dean Jones was the best sales rep we had the pleasure to work with. He was insightful and knowledgeable and didn't make us feel that we were rushed at all in our decision to purchase the Sienna until we were ready. As well, if he did not know the answer to our question, he promised to follow up and always promptly did.
Exceptionally good service. The staff and technicians took time to explain everything to me and make sure my wait was optional. I was thinking about changing my Toyota for another car but now I will have to think twice about leaving Toyota
So good services
Warm welcome from Ms.Janessa, she is experienced to deal with customers. Very nice person.
Great service, friendly staff, welcoming.
Once again, the folks at Oregans helped us find the vehicle we were looking for with very little effort. Ryan and John were both great to work with through the whole process. Speed/ease, transparency and loyalty are still the attributes that the staff at Oregans use to obtain/retain customers like us. Thanks you, gang.
I own a Rav 2017 and I had to stop for my 24000 mm. Ben at the service offer me an appointment for the day after and more then that I had choose 4:00 PM and I arrived at 2:00 and my oil was change and the rotation of my tires was made and the car was ready at 2:55 pm . What do you expect more. Fabulous service and smiling people. Oh by the way I was on a trip because I am from Quebec.
Great service.
This is where I got to 2017 Tundra
BUYER BEWARE: DO NOT bring your Toyota here to be serviced. Save yourself some money and headaches. Every time I visit here there is an issue. There is a serious communication problem within the service department and there is a lack of organizational commitment with the staff.
An enjoyable place to visit. Nice showroom. Good food. Very nice service department. Possibly the nicest in the city, from both the technician and customer standpoint.
Valerie Steeves was such a huge help and made buying my car easy and painless :)
Excellent service, treated me fairly and I love my new vehicle so much! Thank you!
Great customer service.
I recently purchased a brand new Toyota IM! I looked at a lot of vehicles but after one test drive I knew the IM was the one I wanted. Everyone was very friendly at this location and Justin Greener was no exception. He was super helpful and went above and beyond to answer all my questions to make sure I found exactly what I needed from Toyota. Thanks for your great service!
Very good service, Valerie took care of us well. She told us which parts of the car they repaired up front which made us feel assured that they took care of the car. The price was reasonable and they were efficient with processing the paper work. Over all, we are very satisfied.
Just bought a new PriusV from O'Regan's Toyota. The salesperson, Justin Greener, was outstanding, with just the right level of knowledge and engagement without being pushy. We've only had the car a week, so its early to say how much we will like it in the long run. But: as expected, gas consumption is minimal and it is very spacious inside.
Great experience at O'Regan's Toyota buying my first ever vehicle. Stuart was excellent - took the time to get to know what I wanted, and found me a beautiful used Rav4. Stuart answered my questions and made the process less nerve-racking. Thanks again, and I am loving my new car so far.
Early drop-in oil change is very handy.
Great customer service for parts. I always go there
Great experience as always with Lexus Kempt Road. Chris Ward and his team in the service department are second to none...this dealership instills confidence. Shane McKinnon truly cares about his clients and goes that extra mile to make you feel comfortable with the selections and the purchasing process. John Harkiolakis is wonderful at calming the signing on the bottom line and I would be remiss if did not mention Steve Carew the Sales Manager....it all starts at the top and teams like this don't just happen...it takes strong leadership and I am certain Steve has instilled this level of business acumen. You cannot go wrong with Lexus...their motto is "In The Pursuit of Perfection"...
Go see Carl. He'll get you sorted with no nonsense. He was the ideal product advisor for my wife and I. Less than 24 hours after setting foot on the lot, we drove home in our new vehicle, more than happy with our decision. I would recommend anyone going to see Carl if you like someone who is straightforward. Thanks for all of your help and efforts!
Friendly staff. Appointment finished earlier than planned
We visited O'regan's during our journey to find a new family vehicle. We were fortunate enough to have Ryan H help us along and answer all of my many questions. Very helpful. 5 stars!
I was a very nervous first time car buyer and had a great experience. My salesman's was Denis Foley and he was very patient with me and walked me through all my options (leasing or buying; new or used). He helped me select a car based on my needs and budget and made the whole experience easy as possible. When I went to pick up the car he even tabbed the manual in important places so I could easily locate them. I have recommended Denis and O'Regan's Toyota to others.
Woke up yesterday after doing months of my own research and went in with the notion starting the process to buy a new C-HR. Ryan Hubley was fantastic. He made room in his schedule for us, covered all of the options quickly and by 4pm, we were on the road! David Wiseman was excellent as well. My 4th Toyota in a row.
excellent
Friendly service! Received the part ordered within 2 days, by email which was great because I don't have the best phone service.????
Greta service
frustrating experience buying parts here,, i ordered a body part for a prius and it didnt fit, when i tried to returned it they refused due to missing plastic bag it was wrapped in, i had the receipt and dealt with the same young woman both times but she said she didnt remember selling it,, the most frustrating part was her attitude, she clearly couldn't care less, bitter, snappy and hateful to deal with,, really felt like i was putting her out to do her job,, same unpleasant experience both times, when i bought the part and when i tried to return it,, didnt even try to order the correct part for me, or ask what was wrong with it,, its not like i looked it up and ordered it wrong,, i gave them the serial number to the car, and i get that we all make mistakes ,, and neither that or the 2 drives there and spending money for nothing bothered me the most,, it was dealing with this individual!,, i'll throw it in the garbage and order one else where,, never again there,,
Much higher standard than other dealerships I've worked with. Their sales rep, Justin Greener, took care of everything before and after driving off the lot. Great service, and I'd be happy to be back for my next vehicle.
Rob Rubinger from sales & John Harkiolakis from Finance made our buying experience seamless. They were very quick in responding to my questions through phone calls and emails. Will highly recommend Rob and John to anyone who is looking for a new car. Thanks Rob and John for your great service and assistance :)
Great social distancing practices and fast reliable service as always.
Great service
Not bad
Amazing work from the team who helped me out in trading in my old car for a new one. Dealer Keith helped me all throughout my experience with Oregans Toyota. He was very approachable and easy to talk to. Keep up the good work guys!
Showed up to find that every single sales guy was in a meeting, so I bummed around for 30 minutes before they started playing Alvan and the chipmunks Christmas music over the pa... That was all I could take.
We recently purchased a 2018 Prius C from your establishment and want you to know that we are delighted with the vehicle and everyone we dealt with during this transaction. Justine Greener (great name for a Prius broker!) was our product adviser. He was well informed, pleasant and made every effort to facilitate the entire process. Well done!
Paul M is a great, professional, and knowledgeable sales team member. Highly recommend!
I had a great experience with O'rgean's Toyota in Halifax. Their staff are lovely. Especially, Valerie Steeves and David Wiseman provided great service to me.
Purchase a pre-owned vehicle at the dealership from Abbas Hamza. Very happy with the service after the price was negotiated. Abbas works hard to make sure you're happy.
Currently dealing with Abbas Hamza. Terrific service. We had everything done and finished in a week via text, email, and phone. Very much recommended. Between Abbas and the finance manager, David Wiseman, it was quick and painless!
Trying to buy your first car isn't so easy, without a significant amount of borrowing history it made things tricky but Andre James made things happen. Being young has its disadvantages when in the car buying process, however I walked away with the keys to a brand new Toyota Corolla. One key reason I bought brand new was to avoid any surprising maintenance for a while but unfortunately I got two flat tires. Nothing from the manufacturer or dealership end, you cant blame nails on the side of the road on them. However, both tires in and out in a quick and more importantly, FREE service both times. Hats off to the folks from the sales and service teams and to everyone else at O'Regan's Toyota Halifax.
We were thrilled to purchase our 2021 Venza with Stuart's help. He's extremely knowledgeable and offers exceptional service. He's honest and upfront and truly works hard to ensure that you choose the vehicle that best suits your needs. And he's absolutely hilarious, too! ???? If we're in the market for another vehicle, we'll definitely be stopping in again to see Stuart!!!!
I took my car for fixing 3 time but they aren't able to fix. But they charged me twice. Last time without touching anything they charged me $139 and said that if I want to fix the problem its gonna cost me $650 and they intentionally broke my driver side speaker so i can pay for repairs extra.
Really good experience with Keith! Offers the best deals under budget!
How much fun was that? Abbas Hamza (Aka Tiger) Was on his A game for this sale. Says he can find me a truck too!
My first experience buying a car at a dealership was a great one. We worked with sales advisor Abbas Hamza who was respectful and no pressure from the beginning. He helped us talk through lots of options and figure out what was best for our family. O’Regans gave us a good price for our trade-in that helped us to purchase a new (used) car. O’Regans include a number a coverages and a 6 month warranty that the other dealerships we looked at do not. When a small issue came up with our transaction, Abbas dealt with it with honesty and integrity which would lead me to be loyal to him and the O’Regans dealership long term. Really happy with our Toyota!
Abbas Hamza at O’Regans Toyota provided excellent customer service and made the process of buying a car quick and stress free. Would highly recommend him to anyone looking to buy a car.
I live in NB and was looking to trade in my vehicle for one of the used vehicles they had on their lot. I contacted them through their website and got a response quite promptly. I was asked to send pictures of my vehicle since I live out of province and driving down to have them look at it would have been about 5 hrs of driving total. After receiving the pictures I was contacted by Dennis Foley quickly about what they could give me for my car as seen on pics, and how much the used car would be with taxes in ect. I had to go to the bank still to talk money and Dennis was very courteous on waiting for me and even set the vehicle aside. With my work schedule the only day I could meet was a Sunday and the dealership is usually closed, but they made an exception for me. I was so happy with the service I received from Dennis, I have never had such an easy time with a vehicle purchase, ESPECIALLY since I was from out of province. I would like to thank ORegans and Dennis for the quick, efficient, and kind customer service I received and could not be happier with me new-used vehicle.
Went in to Toyota and had the pleasure of being helped by Mr. McAvoy. Great salesman, very professional and knowledgeable. Would definitely recommend your brand of vehicles because of Bob.
I had a fantastic experience at O’Regans Toyota Halifax, I would recommend anyone who’s looking at getting a new vehicle to go check them out. Huge thanks to Valerie Steeves, who gave me the best experience and made my purchase easy and stress free. I would recommend seeing her so you can, like me, get such a great experience :)
I had a excellent experience with O'Regans Toyota what a wonderful service , one of the best that I ever had.Special thanks to Bob and David. I would recommend them any time, they made sure I had the best deal and the customer service that they provided was out of this world. Thank you very much Bob and David.
Highly recommend!
The product advisor Omar ElArabi made it a great shopping car experience
Courteous, efficient, airbag replacement
Great experience every time I come here. Will always come here for all my Toyota needs.
Ryan Hubley @ Toyota Halifax is amazing!! I bought my Rav4 from the BEST salesmen in town!! I have been so happy with my vechicle and my excellent experience. I would give higher then 5 Stars if I could!!
I love my little Toyota CH-R that Ryan Hubley got me into! This is my 3rd vehicle from Ryan and he has always gone above and beyond to make things run smoothly for me. Thank you Ryan for your great work
Excellent service provided by Steve Carew and our Product Advisor Abbas Hamza. Abbas was attentive to our needs and we ended up with just the car we wanted. We (my wife Donna and I) have always received superior attention from O'Regan's and will continue to deal with O'Regan's for the future. Thanks again to Abbas for your service.
Great customer service. Called for a service appointment and had it that same day.
Stuart he is the best sales man in Toyota Nova Scotia. I'm very satisfied with his intelligent work.
The worst customer service ever.
So glad to be back with O'Regan's Toyota! Justin Greener was amazing and pulled off my dream car before the holidays. He not only coordinated all the logistics for me as I was out of the country, he emailed me pics of the vehicle when it arrived at the shop. Love my new ride!
Had a very good experience leasing a new vehicle this November, Paul Chapman was very helpful and informative throughout the process and my spouse and I left feeling great about our decision.
Terry Murphy in sales was recommended to me by a friend. I initially went into buy a new truck but after test driving a few could not decide. Terry spent time with me and in no way did I ever feel pressured. I texted him a few days later to inquire if he could sell any of O’Reagan’s products and he responded of course. Long story short I ended up purchasing a pre-owned BMW and I am very pleased. Terry is easy to talk with and extremely helpful. I would recommend him to everyone looking for a vehicle.
Great dealership. Very kind and caring staff. I was there for service. Not long to wait and very comfortable waiting room.
Great place to shop for your next car!
O'Regans Toyota Halifax is a wonderful place to conduct business. The customer service is exceptional and product knowledge from the sales agents - specifically Dean Jones - is awesome! I can't wait to buy my next vehicle from there :)
Best new and used cars and trucks in Halifax. Also best, most reliable service department in city.
As first time car purchasers in Canada, we were told that Mr. Abbas Hamza from O'Regan's Toyota was the person to contact. Abbas took care of us in a friendly, caring and professional manner. His experience and guidance in all interfacing issues was critical in the decision making process. He kept our personal requirements in view at all times. Thank-you Abbas!
We are a 3 vehicle household, all 3 different manufacturers. O'Reagans Lexus service is easily head and shoulders above the rest.
5 stars
Good service. Very friendly. Didn't charge me for the few minor things I had done.
"Thank you so much, Carolyn Hockley, for the best customer service I have ever received when buying a new car! You made the whole process so much easier and relaxing than I could hope for. My girlfriend and I have already told lots of friends that you are the person they should go to whether they buy a new or used Toyota. Merry Christmas to you and your family and to everyone at O'Regan's Toyota Halifax!!"
I’m thankful I was only interested in the RAV4 and not any of the other models Toyota offers because there are endless versions of the RAV4 to choose from. Stuart Livingstone was very knowledgeable on all the different options and ensured I had the proper information to help guide me in choosing the version right for me. Stuart was extremely professional, honest, personable and an all around great salesman!
Very friendly and professional
Great service. The guy I dealt with was very friendly and informative. Was very punctual and insured I was ready to go as soon as I arrived. I spent a total of 20 mins or so from when I arrived and left with my new vehicle. The vehicle itself is great and I totally recommend anyone who’s in the market for a Toyota go to oregans Toyota in Halifax and ask for Andre ????
Awesome customer service and Jonathan G.exceeded our expectations....kudos!!!
Shout out to Ryan HUBLEY and John Hark at Oreagons Toyota. They truly know customer service with NO pressure to buy. But last night Ryan HUBLEY took customer service to a whole other level. I bought a new Camry a few weeks ago from Ryan and during a late night tire install at Costco, the lock nuts were nowhere to be found.I called Ryan at 8pm from Costco Bayer's Lake explaining situation. He left Toyota immediately and brought lock nut to Costco Bayer's Lake within 15 mins, without speeding ???? . If you can find someone that does business like this individual then you need to stick with him . Kudos to you Ryan HUBLEY and John Hark. ????
I love my new Corolla with great thanks to Valerie Steeves who sold me the car. With her expertise and knowledge on Toyota's she was able to educate me on the new Toyota safety sense and the advantages the new corolla has. These safety features are the reasons why I have purchased 8 corollas. Thank You Val and O'Regan's Toyota Halifax !!!!!
Full disclosure: I hate car shopping. It's the kind of thing I want to be finished with before I even start the process. If you're anything like me, when you think of a car salesman, what comes to mind is some shifty Honest Abe's type who is less interested in selling you a car and more interested in making a commission. It's stressful, because in the back of your mind, you're constantly wondering if this is actually going to work out, or if you're about to drive off the lot with a lemon you realistically can't justify the cost of. Andre James is not that guy. Here's the thing about Andre - O'Regan's might be who pays his bills, but as soon as you sit down at Andre's desk, he is 100% working for you. He spends the time to get to know you, your situation, and what you need from a vehicle. It is no secret that Andre's priority is making sure that YOU are successful in your car purchase, from test drive to delivery. The man doesn't overlook a single detail. And John Harkiolakis? My guy. What a breeze to deal with. Again, John is someone who is committed to making sure that the financial side of a car purchase is a sustainable situation for you. He left no stone unturned in order to make sure I could complete my trade-in and sign a contract. Between these two, I drove off the lot in a vehicle that's a great fit, a payment that works in my budget, and a good feeling about the huge financial decision I'd just made. As long as I'm living in Halifax, I won't be going to anyone else when the time comes to trade my ride in again. Thanks fellas!
Very nice staff to deal with.
My name is William Lawrence I have been a loyal customer of the express Drive Through Oil Changes for 5yrs. I showed at 7:30am October 9th to get a oil change and was turned away by the female service advisor. She told me I needed an appointment and to return at 3pm. I notified the service manager Adam who returned my email service inquiry promptly. I just want to inform other customers of my experience so they dont experience the same. I was given no reason by the female service Advisor as to why I needed an appointment. But the service Mgr. returned my email telling me it was due to limited waiting space due to covid. Poor communication by service advisor this should have been explained before turning customers away. Future service customers should beware of this. The Advisor was Emily Khoury - Hanna. WILLIAM LAWRENCE,
Good honest staff. Sandy handled us really well.
Terrible experince. The salesman was super pushy. Wouldn't talk final price instead of monthly payments despite my requests. Wanted me to sign my name to an offer when I was telling him, that besides the fact I would want to talk to my spouse first, I had only come in to get some numbers and ask some questions. Really mind boggling that a salesman would use tactics like that. I guess it works on some people which is scary. If I ever feel like buying a Toyota I'll be going to the Valley next time.
My recent test drive at O'Regan's Toyota Halifax was one of the most pleasurable experiences I've had doing so. Bob McAvoy in particular was friendly, prompt, and very helpful. All in all, a very positive experience.
It was the best service I’ve ever got during the purchase process. Many thanks to Mr. Abbas Hamza for getting me my comfort car and helping me after sales service also.
Valerie was very helpful, friendly, and accommodating. Definitely take advantage of the deals that are on! Overall it was a great buying experience.
I had a great experience with my sales woman Val. She was very knowledgeable and fun. I bought my Corolla here because she was so personable. I also loved that everyone remembered my name and who I was working with, it made my experience much more satisfying. Thanks to the whole O'Regan's team.
I recently leased a Toyota Tacoma from Halifax Toyota. I found the dealership and staff easy to deal with and the whole experience was a very pleasant one. My sales agent was Abbas Hamza and he was top notch. He did a lot to make sure I got the vehicle I was looking for and came in outside his regular hours to make sure everything finalized ok when I came to pickup my vehicle. I would recommend Halifax Toyota and I would recommend Abbas Hamza.
friendly and comfortable.
Tremendous Client Service from Valerie Steeves I just purchased a vehicle through this office and need to share what a positive experience it was. I have always purchased used vehicles and for me; dealing with the car sales industry was like going to the dentist for others. Not a slight to the industry or the wonderful people; I just don't like purchasing cars :). I decided to try O'Regan's and ended up with a tremendous experience. Valerie Steeves was my sales person and made the process of purchasing a vehicle seamless, easy and quite frankly enjoyable. Valerie is most professional, has a great knowledge of the market and value points, and is totally client focused. In an age where most sales careers are tasked heavily with up selling and product creep, it twas refreshing to have a professional who was focused on meeting my price point and finding the best value in that range. Valerie addressed many questions on a number of vehicles that I showed interest in with an unbiased clarity. Her interest in maximizing the client experience was most obvious and a complete end to end service. She not only found a great vehicle, but did facilitated the financing part with her excellent colleagues; all the while making me feel each step was about me. I found the entire O'Regan's team to have the same client focus and it is understandable why they are so successful and such a tremendous organization. Having a team with professionals like Valerie can only result is success. I am now pointing all my friends and colleagues to Valerie and O'Regan's whenever the topic of vehicle purchases come up. Many thanks Valerie; now I can go to the dentist also!! Dave
Herb and Margie had the best experience ever purchasing a new RAV4. Val and John were very helpful and professional. Can’t say enough about Val, she’s a great salesperson and it was a pleasure to have met her and would certainly refer her to anyone we know looking for a vehicle.
I recently purchased a used vehicle from O'Regan's Toyota Halifax. I can honestly say I was provided truly exceptional customer service; the kind we we often consider to be a thing of the past. I was not in the market for a new or high-end vehicle, but was treated equally as important a customer. At no time did I feel the primary focus of the sales representative, Sonia Rideout, was to sell me a vehicle. She was truly invested in helping me find a vehicle that I would be excited to own. Everyone I dealt with during the transaction was fantastic. I wish there were more stars to give!
Both salesperson Paul Muise and financer Paul Dixon were fantastic in getting me the used corolla I was looking for!
This is the 3rd Toyota we bought from Ryan Hubley. He's always great to deal with and very helpful!
Carolyn Hockley went above and beyond to find me the perfect vehicle. She listened to all of my concerns, was knowledgeable and was able to find me the right car that was in my price range. I would highly recommend anyone looking for a new vehicle to stop by and give her a visit.
Looking for a new vehicle? New? Used? Want amazing customer service and a great deal? Then come here and talk to Justin Greener. He will get you all set up in a vehicle that's perfect for you. I'd also like to mention Dave Wiseman. He stayed late and came in early to get me into my Rav as soon as he could. Needless to say I had the best service and got a really great deal! 5 stars? How about 100!
Worked with Andre James to secure a new 2020 4runner. Their customer service is second to none, very clear and open communication from all departments. Andre knew what I wanted and didn't hesitate to follow through. I will be back in the future.
Excellent experience with my new truck purchase. I was thrilled that my sales rep (Keith Nguyen) was able to source the exact vehicle that I wanted - I know that it is very difficult to get new cars right now. In addition, they were more than fair on my trade in. Keith went above and beyond before and after delivery - I highly recommend him if you are thinking about purchasing a Toyota. It’s my 5th vehicle from this dealership and I give him and the dealership top marks.
Dropped in for an oil change and ended up leaving with a new vehicle!! Had been considering trading my RAV4 in for awhile and getting into something a little smaller and better suited to my needs (Loved the RAV4 but it was a bit more than I needed!!) Bob McAvoy was incredibly knowledgeable and helpful in answering all of my questions. I am now the happy owner of a 2018 Corolla SE manual shift and love it Leven more than I did my RAV4. Great service on all accounts!!!
I had a appointment for Brakes and oil change. The staff are very pleasant and helpful. Questions were answered and my wait time was good. Very good service
I don't always take my car to the dealership for maintenance, but when I do the service is top notch. - Most Interesting Man in the World
I recently purchased a used vehicle through O’Regans Toyota. My experience was seamless thanks to Keith N. He searched throughly to find exactly what I was looking for which lowered my anxiety. Very knowledgeable and such a nice young man. Thanks so much Keith ! I’d be proud and happy to refer you to my family and friends.
Great place to work, good people, nice facility and of course Toyota is the best vehicle in the market. Stop in today and let us get you the best deal!!
We honestly had the best experience we ever had buying a car and it's all due to Sonia Rideout, she is an asset to your dealership. We have bought cars throughout Canada, new cars, used cars but we never had the service that Sonia Rideout gave us. We are greatly impressed and satisfied with the red carpet service she gave us.She went above and beyond to help us, she is knowledgeable, patient, kind and has a great personality. She made us feel welcome and at home. It rare to find an employee so dedicated and loyal to her place of work and co-workers. Bravo Sonia and thank you from the bottom of our hearts, my husband and I will always keep your contacts for when it's time to buy our next car. Rest assured that you will be the one we go to for that purchase also. Once again thank you! Secondly we were also helped by Cindy Martin and we just loved her service also, thank you Cindy! Also, to the manager, you have a beautiful garage, the service you provide is excellent and we are extremely impressed with your employees and the super service your dealership provides to your clients, you will have loyal clients in us rest assured. Marie-Thérèse and Roland V. Levesque
Had such a great experience!! Bob McAvoy is the best! He took the time to sit down with me, crunch the numbers and helped me find my perfect car (Toyota CH-R ... HIGHLY RECOMMEND) within my budget. All while helping me understand the ins and outs of everything he was doing!!!
We recently had the pleasure of dealing with both Steve Carew and Jonathan Griggs when we recently took possession of our new Lexus RX450 . It is always a pleasure to deal with Steve as our sales representative. He is very obliging and considerate. Jonathan was also a pleasure to meet for the first time . He was very obliging and helpful in both delivering the vehicle and explaining the operation of the vehicle and available for further help and support !
Ryan Hubley showed amazing customer service & made sure I drove away happy! I’m in love with my new car. He made sure I found something I could afford & be comfortable in. Defiantly won’t be the last time I pay Ryan a visit!!!!
Great people
My wife and I each bought a vehicle from O'Regans Toyota at the same time: a 2016 RAV4 and a 2016 Prius. In the end, this was a case of many promises being made just to make a sale with no follow through. First, we were both offered a special price of $399 +tax for Permaguard rustproofing. My wife received this without issue. When I went to pick up my car, however, they told me they could only offer $50 off. I told the salesperson Kyle Johnson who got us the discounted price in the first place and he merely referred me to Denise Barkhouse in finance. I told Denise what I had been offered and she re-iterated the $50 off offer. It wasn't until I advised her I would be speaking to the manager that she actually offered me the $399 deal (which I was promised by the salesperson). Second, during the ordering of the vehicles I asked about a few accessories for my Prius. Mr. Johnson told me he could get me these parts at cost, "better yet, I can get them at MY cost" he said. When the parts arrived I compared his cost to the Toyota advertised price and the savings totalled $7. This was not the discount I had in mind when we spoke during the ordering of the car. More "make the sale" promises. And finally, not a big deal but a customer request that any reputable organization would have taken seriously. Before my car even left Japan I informed Mr. Johnson numerous times that I did not want a dealer ID sticker applied to the car. On the day before I was to pick up the car I reminded him again. I picked up my keys on the day of the sale and went to get in my car. I looked at the back of the car and there was the dealer sticker. I phoned Mr. Johnson who told me he had told Toyota several times not to apply this sticker. I'm not sure what the truth of the matter is at this point. So, I had to waste my time driving up to Permashine myself to have this sticker removed. The day I picked up my car I submitted the paperwork through Denise Barkhouse. She was very unfriendly, hardly made eye contact with me and seemed to just want me out of her office. Whether this was a result of me saying I would speak to her manager or not is unknown. When my wife picked up her car she was taken out to the vehicle, given a tour of the features, basically they rolled out the red carpet for her. When I picked up my car, I was given my keys and not even escorted to my car, let alone thanked for my purchase. And, to top it all off, I get to my car to find something not done that I had asked for numerous times. This sums up my experience with O'Regans Toyota. This was the worst buying experience I have ever had with a dealership. What I have outlined highlights the unprofessionalism and lack of customer service from this dealership. My advice to anyone reading this, stay away from O'Regans Toyota and buy your vehicle from another dealership. They are not worth your time.
Paul in the finance awesome was awesome to deal with!
I purchased my second Tacoma from Valarie Steeves on January 9, 2021. My first Tacoma was 11 years old and still runs perfectly. I am very pleased with my new Tacoma which was made even better by the great service I received from Valarie. Valarie was a pleasure to deal with, very accommodating, very insightful and overall very helpful. For someone who is looking for a product advisor to make you feel comfortable about your purchase I highly recommend Valarie. Her lighthearted approach was very welcoming. Thanks so much Valarie!
Bought my car Dec/18. Val Steeves was my sales person. She was helpful, informed, and very relaxed to work with. Highly recommend
Great customer service.
Great.
My experience with O'Regans Toyota Halifax especially with Tyler Spencer and David Wiseman has been fantabulous at the very start. They are both very professional and knowledgeable about the products they sell. You can be assured of obtaining full customer satisfaction as they take the time to explain each and very detail of the vehicle and the conditions for financing. Tyler has been in constant liaison to update me on the delivery date. As a matter of fact, he is always one step ahead. Keep up the good work guys. Cheers to Tyler!
I just recently bought a car from Bob McAvoy. He was very knowledgeable, helpful and friendly. This was a great experience and I would highly recommend stopping by to speak with him if you’re considering a new car.
Good place to buy
My car buying experience with this organization is exceptional great!I have purchased 3 cars from this dealership so far,Michele MacMillan is one of the best Manager I have met so far,staff is smoothest, friendliest, and fair in purchase I have ever had! David MacConnachie,Ryan Hubley,Adam all are great! , took the time to explain everything, exceptional and very good customer service and thorough Very helpful without being pushy went out of their way to accommodate us great service
I reached out to Keith Nguyen to buy a new Suv. I had a few in mind and Keith walked me through all my options. When I decided to go with a Hyundai Kona in the end Keith met me at another O'Regan dealership and helped finalize the sale. Top notch service.
Thanks Tom Richardson for your great service. Will refer friends and family to you.
Service was great. Completely in the loop and found ways to save me money
Great experience with Val Steeves when buying our first new car, a 2018 corolla.
I just purchased a Yaris from O'Regan's Toyota in Halifax. Paul Chapman was extremely knowledgeable, he made sure I got all of the information about the vehicle, and he made the process easy while offering unmatched service. I had a great experience, and I will be recommending Paul and O'Regan's to all my friends and family!!
If your in the market for a new vehicle i highly recommend going in and talking to RYAN HUBLEY at Oregans Toyota Halifax. He knows his stuff and got me an awesome deal on a new truck ! Super professional, approachable, knowledgable and goes above and beyond. Great guy, great salesman and great place to buy a vehicle!!!
We went to buy a car so we got an appointment with Abbas hamza he was a very nice he explained each and every single thing about the car. I really recommend if you go to Toyota Halifax ask for Abbas. Very good experience with him.
I just wanted to give a big shout out to O'Regans and the team there, especially Adam who handled my customer service and care needs with top notch professionalism, even when I was upset and confused with a problem that arose after getting some recall work done. He had no idea about my personal situation and how much help going the extra mile meant to me and my family. Another major reason why Halifax is the best city in the world to live in, I'm beyond grateful and will be bragging about this experience to everyone I know. NS Strong????????
Great place to have your vehicle serviced, very friendly staff.
I have CH-R and RAV4,both are great,thanks to O'Regan's for great service and support. Abbas is a wonderful sale person. He always put the buyer interests first.
Just bought a new Rav 4 from Justin Greener. Great experience, very easy to deal with and he made sure I was happy with all aspects of the sale. John H. , the sales manager, was awesome too.
I got best deal on my car
Although I am very late in writing my review about our purchase in October, 2017, it has nothing to do with our complete satisfaction with our purchase experience with the very capable assistance provided by Val Steeves. We cannot recommend her highly enough. We have dealt with Val in the past and will continue to work with her as long as we are buying cars and she is selling them.
Great service,wonderful cars.
I really can honestly say this was my best experience buying a car. Keeping in mind it was going to be my first purchase, I was going in really nervous and overwhelmed. But luckily Toyota and everyone in there and the manager took care of me and made it a smooth experience. I was also lucky to have dealt with Tyler who is such an awesome person and I really recommend him to anyone thinking of getting a car. He was super friendly, flexible, and willing to fight for you. Thank you Toyota for everything. Amazing place!
While I haven’t had any experience dealing with the sales department, almost every visit to this dealership’s parts and service departments have turned into a issue. While I have had two successful oil and filter changes, I have also once been forgotten by the service department for four hours while waiting in the waiting area for my car’s MVI to be completed (they kept telling me it was almost done), they ordered the wrong airbag for my vehicle’s recall resulting in two trips and over a month of waiting, and after the airbag was finally replaced I found that the evaporator hose had been knocked off during the process resulting in water flooding the interior of my car (had repaired elsewhere to avoid the $110 diagnosis fee), and finally I ordered some special-order parts for my vehicle and on picking them up I found the part that was ordered by the parts department doesn’t even exist on my car - but couldn’t be returned. One more trip to get the right ones...yet again! Needless to say, while once a strictly dealer-service kind of guy, I’ve been motivated to seek out other methods.
Great experience & friendly staff ! I would recommend anyone to go see Val Steeves 2nd post . I had Heater core problem within the first few days after the purchased ( No heat on driver side) and I've got to say i was overley impress how fast Val Steeves took care of my situation. Very pleased with my purchased and the after service. Thanks again
Abbas Hamza helped us as much as he could. Could not make deal on used vehicle. Staff was friendly even though we were late appointments.
I just bought a used car from there. Abbas Hamza and Michele Macmillan are friendly and the are amazing. Good experience for a student to purchase their first car.
I had a nice experience with their product advisor Omar Elarabi. He is helpful and knowledgeable. He understood exactly what I needed.
Talk about a 'Wow' experience!!! Michelle, Ryan and Paul made buying a new car so easy for me!! They are all true professionals and their experience shows!! They are all so knowledgeable and everything was explained so clearly to me. From the minute I walked through the door they made me feel valued not just as a customer but as a person. What sticks out most in my mind is the fact that they all love their jobs and they all said what a great company ORegans is to work for. Some companies boast this but I saw it in action. The cohesive teamwork between them was impressive to say the least. And when Michelle saw what I was driving she made sure that the process went smoothly as she did not want me to drive an unsafe vehicle. She definitely went above and beyond and I will be recommending OREGANS to all my friends!! Their new Walk Away Program gives me such peace of mind and I would highly recommend purchasing it. Drop by ORegans on Kempt Road and meet these wonderful people soon! You will be glad you did!!
I recently purchased a 2013 RAV4 at O’Regan’s Toyota Halifax with the help from James Baker and Dean Jones. My experience has been very positive, easy and hassle free. The initial purchase of the vehicle was done very efficiently from the paperwork to the vehicle pick-up. The O’Regan’s team is very customer driven to provide the best overall customer experience. Any of the concerns and questions I had at the beginning were answered quickly and gave me all the confidence to proceed forward with this purchase. If you are in the market for a car these are the guys to see. Thank You James and Dean.
Great service. Was fast and priced accordingly
Excellent customer service from Chris Wallace when I was last in. Great team and environment.
I recently bought a Corolla and I appreciate their pro customer approach even after the delivery. Especially John for clarifying the doubts and concerns regarding the payments and warranty.
Excellent service.
cheap, flexible, smiling, you will be happy if you visit this place
Great, very helpful in getting my parts.
We bought our 3rd car with O'Regan's..that should say it all. We have had always top notch service. Val Steeves was awesome. She handled all the little details, and made it stress free in buying our vehicle. Thanks Val. Just love our car! And a shout out to John for handling all the paperwork effortlessly and efficiently..Go team go!! ;-)
First time I leased a car and they made seemless.
I'm so disappointed with the service. I bought the 2019 highlander in December 2019 and only drove 10K. The engine of the car shut down yesterday, I am so scared because it just lost control on the road. I called road side assistant immediately; the car was towed to oregans Toyota halifax. I went to the service today, they were very arrogant. A 7-year ECP was bought which includes rental benefit. The service just told me they don't have any rental car and send me back. Then what’s the point of purchasing the ECP? My daily life has been affected by the engine problem of the car; and their arrogance made me feel even worse. No clear feedback was given from them. I am so disappointed with service. I love my Toyota, but the service is terrible.
For your vehicle needs, go see Abbas; no non sense kind of guy.... He'll take care of you!
It again was a great service experience at Oregans Toyota Halifax. Carl Butler has been our go to Car Salesman for a number of years now and everytime he has made our buying experience stress and hazzle free. As we were not looking for a vehicle at this time. But due to a car accident we were car shopping again . Thanks to Carl we were able to secure a vehicle sooner than expected and love our new vehicle.
Best service in Halifax for Lexus.
I originally had a 4 star.... but lower it due to a recent poor experience with service department . I received a call that service was needed to adjust/lubricate the brake pads and an additional charge of $66 after tax would be charged for brake maintenance for my sons car. It's only 66$, but when I asked about pad replacement it was identified it wasn't replacement but fixing the pad as it was stuck. The car has a maintenance package that covers all maintenance but wear items. I identified this to the customer service rep indicating this wasn't corrective maintenance. She replied that she could wave the cost this time but the next servicing I would need to pay. I paid the 66$ and left. If the parts don't fit correctly in a brand new car with original brakes this is a Toyota design issue.....hmmmm I wonder. This is a small example of what I could expect in future visits ... Thankfully this was a small bill not worthy of an argument. More feedback with later visits will result in future edits to the review.
I would like to start with saying this is honestly the worst dealership I have ever dealt with. They are money grabbers and do not care about the customer service. All they care about is getting paid and once you pay no one wants to talk to you after or hear your issues. Here is a break down of the struggle I’ve had with this dealer ship “My car is eligible for a fixing because of a recall but in order to fix it, a consumption test has to be done before that. Which is a two steps test, first you change the oil and then you come back after 1900km to get the results. So I went on September and did the oil change and then i came back after 1900km, my car has failed, which means that it should be repaired. I was told by the staff Emily and Justin, that i would receive a call after they get a letter from Toyota dealer and it wouldnt be longer than a week. Three weeks goes by and i didn’t receive a call. I called and i was told that theres another step has to be done to my car and that i should drive by the dealer for 5 minutes so they can get the last step done. I took time off work so i can go there and then Justin tells me that theres no other step needed and that there is no record shows that i came to them after i changed my oil “the first step”. I talked to the manager and supervisor, they answered by telling me that they can’t help me with it. Manager didn’t even tell me that he would sit down with his employees to discuss this matter. So after i got no results from their manager i called the head office in Toronto, i filed a complaint and i was told that i have to do the test again which will be for free. I booked an appointment with the same dealer, i go there and no one bothered to apologizing for their mistakes. I did the test and then some emergencies came up and i had to move to Ottawa, i gave them a call to ask if i can do the second step in Ottawa and they said as long as its in the range of kms, i should be fine. Now I arrived to ottawa and i went to the dealers here. They said that both steps of the test has to be done at the same dealer! And that i have to do the test again and pay for it. I called the head office again, justien was talking to me rudely. She said that she cant do anything about it and yes i have to pay for the test again. This is unacceptable and unprofessional, the worst experience i ever had
Top service. Made car buying very easy, simple and fun. Thanks for your help Andre and Denise.
Carolyn Hockley at O'regan's Toyota is the best!! Purchasing my car with her advice was flawless. I was waiting to write a review though, until I had another experience to see if the helpfulness would last. She went above and beyond when I had an issue with my car. I highly recommend her, before and after purchasing your vehicle :)!! Simply Amazing!!
Val Steeves and John Harkiolakis were AMAZING!! Snatched up a 2014 Dodge Charger at an excellent price. Very very happy with the service and selection.
Ryan and Dave professionally and easily facilitated all the deal in no time. Their comprehensive responses to my quiries were just quite satisfactory. Ryan is an excellent mediator between the customer and business office. I highly recommend Kempt Road Toyota and Ryan- the best ever
Awesome dealership. Had a test drive in a Tacoma with Ryan Hubley. He was very easy going, up front and honest.
I bought my very first car from Justin Greener. Although I was very nervous about making such a big purchase he was so patient and helpful with me. He never made me feel stupid for asking my millions of questions and he often went the extra mile for me again and again. To this day I can still email him with my questions and he always responds quickly to offer his help and expertise.
Ryan in sales is a great person to work with, and Michelle (sales manager) really looks after you.
Very good service.
Tyler Spencer and Rodney Greenlaw were a pleasure to deal with. I gave Tyler very detailed idea of what I was looking for in an SUV. I can honestly say I have never had an easier time buying or deciding on something, especially a purchase as significant as this. Tyler and Rodney were professional all the way and easy to work with, and I actually liked the price I paid for my new car, couldn't ask for more. Thank you for providing a truely great seamless experience. Shopping for a car made easier thanks to you.
I wanted to thank Product Advisor, Abbas Hamza at O'Regan's Toyota for his excellent customer service in my recent vehicle purchase. I was in a time constraint to get into a new vehicle and Abbas went above and beyond to accomodate me. Thanks for making this a great experience!
Helpful
My wife, Debbie and I were shopping for a new car. Our last car was a 2003 Toyota Corolla. It had 623,000 Km before its passing. We went to O'Regan's Toyota on Kempt Road where Val Steeves treated us like family. We purchased a 2019 C-HR. Val made the experience a pleasure. No pressure, no hassles, just good honest help. O'Regan's went the extra mile, did all the work, and have taken over the top spot on our Christmas card list. Thank you Val Steeves and O'regan's.
Great service, but it's the same as all dealerships in that they offer you half for your car that you can sell for on Kijiji but will offer you what you can get it for on Kijiji IF you buy a brand new overpriced car. Am so tired of dealerships that I may never buy new again.
Had great service from salesperson (Carolyn). Got a great deal on a great car.
I recently had the pleasure of dealing with Stuart of O'Regan's Toyota Halifax. I gave him a very detailed list of what I was looking for in an SUV, and within a week he had found the perfect match for me! I can honestly say I have never had an easier time buying or deciding on something, especially a purchase as significant as this; Stuart was professional, personable and easy to work with. Every other time I have had very poor experiences with car salesmen being pushy and/or rude. Thank you to Stuart and all the other amazing employees at O'Regan's Toyota Halifax!!!
The service is top shelf, friendly staff. I wouldn't recommend their vehicle service to all vehicle owners .
Thanks to Dean Jones, we are very pleased with our Toyota purchase. Also thanks being patient, when responding to my many many many questions, prior to our vehicle purchase, you responded promptly and with all the info I requested. At no time did we feel pressure to buy, very nice change. Thanks Dean.
I highly recommend ORegans Toyota Halifax. Our family has purchased three vehicles from this dealership and we always receive the absolute best service. Special thanks to Abbas and Denise!!
I want to thank O'Regan's for their excellent repair service team; specifically the great mechanics and Keely, my customer service rep. I live in Montreal and drove down with my family for the Christmas holidays. The day before we were supposed to drive back, I got a hybrid system error message. The car would not even start. O'Regan's was able to discover that I had an outstanding recalhl on the hybrid system. They ordered the part and repaired my car, saving me thousands! Although I had to fly my family home while I waited over the weekend for the part, I consider myself lucky. They even lent me a vehicle. Outstanding! Thank you for finding the silver lining in the cloud! My Highlander works great!
I recently purchased a new vehicle from Toyota. Val was great - super knowledgeable and helpful, and made it a fun experience!
My way to maintain my car is that my car is maintained by the maker. I am usually satisfied with Toyota's service
Overall good service. Polite staff and they offered fairly good trade in values. I felt with used cars sales staff and I know it's impossible to know about all cars but I felt more effort could have been put into understanding the car they were trying to sell me. Staff kind of made it up by having the info sheet and Nissan on call.
looking to buy a new truck. they didn't have any Tacomas and they looked "everywhere" else for one for us but couldn't find one anywhere. told us we would have to wait up to 2 months on order. they wouldn't even try to give us any kind of deal because they're demand was so high. We walked out, made one call to Bridgewater Toyota and got the truck we wanted and the price we wanted with no fuss and great customer service. We had to get our bed cap installed at the halifax dealer. the cap was shipped to them from Bridgewater and the halifax dealer lost it! then we finally got our appointment made. we waited at the appointment, which they said would take 45 minutes and it took them 2 hours. what is wrong with them we'll never know cause we won't be bringing our money here again.
Ordered parts and recieved the but took 1/2 for 3 customers in front of me get served