Reviews of MacIntyre Chevrolet Cadillac Buick GMC Ltd. (Rent Cars)

og Benbone

Customer service in every department is awesome :)

Shawna Mac

Took the car in for oil change and tire rotation. Came out missing hubcaps and the check engine light on and the engine kicking. Ended up needing close to $1000 in repairs plus warranty work on top of it thanks to the job Macintyre's service did on it. First and last time I will go there. Edit: @MacIntyre SHAME! We DID discuss this the day I got the car home with the check engine light on and your 'service' department was horrible. 20 years of owning Chevs and never had any problems until I moved to Cape Breton and Macintyre's did their damage to it. Very simple solution - I no longer drive Chevrolets so I don't have to deal with Macintyres. I have heard from multiple other people since then that this treatment happens regularly with MacIntyre's service department. And I love my new car even though it isn't a Chev.

John Riga

The experience I've had with the service department has been exceptionally good. I had issues with service from the dealership I purchased the vehicle from in HRM where everytime I would bring in the vehicle there was something wrong or something broken that always seemed to be not covered by warranty or the like. At Macintyre Chevrolet I was actually surprised that the work I wanted done was what they performed and it was done expertly and without multiple visits to repair the same problem. Once and done. The quality of the service department is more than sufficient to recommend MacIntyre Chevrolet o anyone as there's no such thing as a vehicle that doesn't require some service work and you would be pressed to find better anywhere.

jagjot

Excellent service and customer service i felt so happy to visit there.

Tiffany Gould

Always fast service and friendly/funny staff❤️

Terry Morash

Service crew is great, Mark was great to deal with. Sales staff did offer me a cupcake which was appreciated. Did not like the wait time to simply put my vehicle on the diagnostics scanner.

Sandra Neil

I've been dealing with this company since I bought my car, and they are always super friendly , very courteous, and quick to get you in if something goes wrong with your car. I will continue to go there for my services. Thanks again

Byron Phillips

Great service

Troy Piercy

Great service.....the staff couldnt do enough for you...beyond EXCELLENT

Ryan O'Hoolahan

Worst service station on Cape Breton Island! Go in for a simple oil change, service manager insists on doing a software update to my truck (2020 Silverado RST) so I agree. 3 HOURS later truck still not finished, service manager said they were waiting for the technician to do the update but then he tells me I needed to make an appointment to do the update even though he was insisting I needed to get it done today. On top of that they had not even started the oil change 3 hours later. 4 hours of my time wasted sitting in the waiting room. Thanks, I will not be coming back, apologies don’t get me my time back!

Hank Cooper

Most of the Service guys are great, the odd jerk still there. Just had my next appointment and the guy who served me was friendly and went out of his way, maybe because I am older.

Maria Lisa Polegatto

Always a great experience, friendly, professional and great service!

Jocelyn Casey

The service was good but the communication could have been better. Once the car was in for service it was a good experience. They did try to accommodate me as I had broken down on my vacation.

oo Oo

Staff are exceptionaly friendly and service was fast and thorough. Very happy......

Wei Wang

good

Jeff Macleod

Great

Caper31

Poor after sale service

John MacLean

Horrible service, would not use my warranty package. Check out the truck and charge me 230 bucks. Would recommended any other dealership.

John huskies

Very polite and great ppl

Janet Beattie

Rude and too busy to assist

J M

They don't even deserve 1 ????. I wish I could rank them lower. They were horrible for customer & vehicle service. I took my business to Jim Sampson Volkswagen down the road, way better service & staff! My sister & her husband recently purchased a Cadillac Escalade from MacIntyre's. Let's see how they treat them after buying a 6 figure vehicle lol !!

Vape Master

I had to go there to pick up a truck that was being transported to sydney mines on my flat bed but when I got there the truck was in a hard spot with a dead battery

Elise Campbell

Great service!

Kari MacDonald

I had an issue with my check engine light coming on. The great customer service and promptness in getting my vehicle looked at was phenomenal. When it's time to upgrade, I'll definitely be going back to my MacIntyre Chevrolet dealer.

joe marsh

Easy process, great service!

S Ferguson

Trucks trucks and more trucks. If you cant find a color or optiond package your looking for you never will. Major truck inventory

chris hill

Best fastest service I’ve had at any dealer in Sydney

dan harris

Great bunch.

josh piercy

Always great to deal with. Managers, sales, service everyone is great! Will be a customer for life.

D M

Had no choice but order a part. Terrible place to buy or deal. No wonder GM in billions of dollars in debt Next vehicle 100 percent Tesla

JoAnne Noblett

Fast, courteous

Jacqueline Gale

horrible costumer service. Horrible waiting times. Over 3 hours to get a key programmed. Over 4 1/2 hours to get winter tires on, and cleaned (I owned the car for four days) And couldn’t give me a guess at how long my stereo was going to take. Unexceptional.

C L

Big dealership, I think it Is the only spot on the island to get a GM product now, been around for a long time. Handed over to second generation family now I believe. Not going anywhere anytime soon. Huge inventory on site.

Gourav G2

Good service but takes a lot time

Janet

Employees are friendly and helpful. However, it always takes so long for a service call. Over two hours to change tires from winter to summer ones.

debbie maclean

Excellent service, very pleased. Thank you!

Anna Manley

I purchased two vehicles here this year. Service was great when purchasing. Follow up service was also great. I highly recommend Damien Wilson.

Bernard MacMaster

Usually they are pretty good but this time I had a 9am appointment to change 4 times and I picked it up at 3:30 that’s ridicules.

darrell vossen

15 minutes into an hour drive to Sydney from Loch Lomond to pickup groceries at a prearranged time, my anti traction and engine warning light came on while driving on a rough road. A visual inspection didn't see any issues with wheels or steering and braking. The truck was hesitating and shaking a little on the highway so when I picked up my groceries I called MacIntyre Chev as I have been there before. It was 2:15 pm on a Friday. Dennis in Service Dept. Advised me to bring it in immediately. 15 minutes later I was greeted by service staff Carter who suggested a diagnostic scan. 1/2 hour later , I was advised truck was ready. Spark plug wire had popped off. I was back on the road by 3:15pm. Quick efficient service (and on a Friday afternoon) Thankyou MacIntyre Chev!

Moulding & Millwork (Moulding & Millwork)

I had my first buying experience at McIntyre’s this past August of 2017. After checking out all options and competitors, McIntyre’s was able to oblige with all of my requests and hunted down the vehicle we needed. Very few visits, if even any that I can recall, were made to the dealership as I was too busy. They brought a vehicle to my shop to view. The owner even personally delivered the vehicle to my office once the deal was done. Dean Neaves was fantastic to deal with and McIntyre’s delivered on every request made and continue to do the same for service. Very impressed.

shahzada nawaz

I had positive experience and certainly would recommend.

Elite GT

How is this dealership even in business?. Im in the market for a new vehicle. The vehicle I want has a more rare option package and aren't always available. I called the d dealership asking for them to find me what I'm looking for. I was told they wouldn't be able to. Not even going to try. I requested to have one built and was told they would not help me and to call GM directly. How is this type of service acceptable? It's not like I was asking for a 1 off holy grail car. Simply unbelievable

Nicole MacDonald

Susan Tanner & Jill Nemis couldn’t be more accommodating when I made my recent purchase of a 2018 Chev Equinox. These difficult Covid days make it challenging to do things like buy a new vehicle. My car had been written off in an accident and I needed to buy a new one quickly. Susan worked her magic to get the financing and Jill was fantastic in taking care of all the small details.....like arranging a test-drive during a province-wide lock down when we didn’t think it could happen!! In fact, this is my second time working with Susan on a vehicle purchase......and I told her I’d be back in a few years to see her again. I won’t lie....I love Chevy vehicles!! My recent purchase is my 3rd Equinox from McIntyre Chev. Next time I need a new vehicle, they are my first stop....and usually my last stop!!

donnie gummytay

very good service and the oil change boy was very kind! the young man helped me and was very well mannered and handsome! will be coming back to see him :)

Dave Pink

Great people to deal with. Always ready to assist. Thanks guys and gals. Super people

George Conohan

Very good service Glenn was a great help in dealing with my issues with my car also the boys that looked and worked on it great job as my vehicle is back on the road and running and preforming as it should thank you for a job well done.Best regards George

Natalie Lomond

We had a wonderful experience buying our first brand new truck. The sales advisor (Joey Doyle) was very professional and super easy to deal with. I recommend anyone looking for a vehicle to go through MacIntyre Chevrolet!

Brennan Coldwell

These guys went above and beyond! Didn't Even have to set foot in the dealership, they arranged to meet me to finalize paperwork. Even shipped my vehicle to Port aux Basques NL!

Mary Prince

I was booked for an oil change.They took my car in on time and after a great cup of coffee in their waiting room I was on my way in 30 minutes. Does it get any better than that?

Annette Kehoe

Excellent service dept, easy drop off and pick up ! Call when they tell you they will over all I would recommend this service dept

ashif abdul azeez

***Worst experience ever*** I took my car for an oil change and they did the service that ended up in stripped drain cap. Now they say that it didn’t happen from there, it happened because the car is 6 years old and got the last oil change from somewhere else. I went to the place where I got my last service done and they gave me the checklist of everything was Okayed from recognized mechanics there and the manager told me if they found that, they should not have done the service. I went back to Macintyre chev to show the checklist and these guys don’t have a checklist other than quotes. Talked to the manager and he said that they do the oil change, even when they know that there is a stripped drain cap which can lead to a huge leakage of oil on the road, because I came to get the oil change done. This is the first time in my life getting a quote after a service has been done and he claims that this is how the process works in Macintyre that letting the customer know that they have to pay this much for your next oil change which is around 617+tax. I took it in for just an oil change and this is where I am standing. If they would have let me know that there is a leakage when they took it in for service, that was not there when I took it over to them, I could have went back to the place I got my last service done and let them do the entire oil pan change and oil change. Macintyre Chev just did the service since they could get something out of me for the service which I took it in for and could get more from next visit I guess. I always went there to get the services done but not anymore. Shame on such a big company doing such a really bad customer service like this.

Countrx

Terrible! I can't a Ford these vehicles

Hiron Kettledas

The staff is always friendly and cooperative. Everyone is willing to accommodate you. Big appreciation to Shaun for the excellent deal he offered me.

candi cane lane

One word,amazing Shane and Jordan were the absolute best. Top of the line cat ingot and they certainly didn't over charge me. Thanks again guys . Val

Digital Marketing Agency Canada

Friendly, quick and affordable oil change services. I was in and out within an hour.. they topped up all the fluids in my new 2020 Chevy Silverado Trail Boss.. highly recommended !!

Krista C

We bought a 2019 Sierra back in November, our salesman was Alden. He was very friendly and easy to deal with. We have brought our truck up for oil changes twice now and the maintenance people have been great. There was no shuttle the last time due to covid which is understandable and the wait time was a little long but one of the mechanics actually called to check in and to apologize for the wait. Very great staff even in these trying times. Highly recommend, and hopefully will be purchasing from them again in the next year.

Charlotte McLellan

Always been #1 in my books ! Paul and Chad are the best !

robert hillman

It is always a pleasure getting our vehicles serviced at MacIntyre’s. The knowledgeable service advisors keep us apprised of every aspect of our service visit. Our salesman Mr. Paul Smith is awesome to deal with and looks after all our vehicle needs from the day of sale on. It is without a doubt that we will continue to deal with Macintyre Chev for many years to come. From the service advisors to our salesman and the owners, Macintyre ‘s is a great place to do business.

David Carter

Call made appointment got me in quick. They did 3 recalls on my 2019 silverado. Did a great job thanks.

Noelle Donovan

Great friendly efficient service!

Laina Edwards

Worst experience ever. Staff was very rude did not rectify the problem at all. Got the run around. Would not recommend this place to anyone. Shame on you MacIntyre Chevrolet.

Debra Rankin

Service is great... I love my GMC

Blair Sparrow

like

lauchie young

wicked service from george piercy and the rest of the staff

Mark Nearing

Great service.

dianne axworthy

Exceptional service

Grim Reaper

This place is awesome. Very informed staff. Makes you feel important....like a customer should.

Kevin MacNeil

Booked a detailing package after my service. The detailing was extremely rushed, called the detailing manager who never got back to me. Took a full day off work to have service and detailing done only to be called at closing saying my truck was ready but when I arrived there was much not done. Waste of $200 and lesson learned

Don Macaskill

Was considering to trade my 2014 Cadillac ATS in on a Cadillac SRX ....our car is mint with 17600 kms on it ....the price they offered me for our car was a complete INSULT....these guys just don't care ....i will do my business elsewhere from now on ....VERY DISSAPOINTED

Shellie Collins

I would love to thank. Susan Tanner, Damien Wilson and last but not least George Peircy . They went over and above for me to get my vehicle for me. They customer service , compassion and professionalism I received during this trying time for us, was undoubtedly the best. You guys definitely know your job and deserve a raise. Thank you again from myself and Mike. Love you all. We will never shop anywhere else but Mcintyre Chev ????????

Janet Bernard

Fixing of my car was satisfactory and appreciate the time and the work done by Mark. Awesome again ty

Cheryl U

Excellent friendly service with expert advice!

Margaret Ann Green

Great service !!

Jeremy Jessome

Excellent service!

Trevor McCormick

Needed service while in area on vacation. Staff were fantastic and squeezed me in first thing next day. Work completed on time and issue resolved.

Greg Maclean

Very COVID minded and friendly very informative polite friendly staff

snake5003

I dealt with George. Great guy. Awesome service. It was actually the best experience I ever had buying a new vehicle. I highly recommend MacIntyre Chev, and George in particular. Thanks George. Also, a shout out to Susan. Thanks.

Smith 84

When asking about shuttle service girl one phone was rude and said they didntnoffer it and blamed covid. Didn't care about accommodating the customer.

shawn cassidy

Thank you for the speedy service and peace of mind. Needed oil change and tire rotation during visit and was taken care of as quick as possible. Much appreciated. See you the next time through. -S.

Billy Mac

Always 100%, both sales and service.

Richard Brown

Good people at the service counter. I got what they said I would. Will definitely go back.

Mitch Barron

Amazing sales and service

Jon Seaboyer

Easy to deal with. Lots of inventory

Tony Leudy

Brought my wife's car in one day and mine the next for recall work. In and out in about an hour each day. Everyone was friendly and helpful. Special thanks to Arlene, Mark and the service cashier lady - I didn't get her name.

Melissa Snow

Long story short, fog lights ... How do you not know they aren't operable when selling a vehicle... Still haven't got an answer from Shawn or Doug on that one, "just mess around with them for the weekend" I was told ... "There's a button" I was told ... There was no button.

Fire Fly

In the past 3 yes I’ve dealt with MacIntyre chev mechanical dept and from my past 6 or 7 visits I can tell you I will never buy another GM PRODUCT as long as I have to deal with them. From a 2007 Buick allure I had in their shop for an ABS issue to be told I needed 2 new wheel bearings after putting 2 new ones in 2 months prior. Just happened that the garage that put them wheel bearing in did replace them AGAIN under warranty and the issue was still there. Went back to MacIntyre chev afterwards to find out it wasn’t wheel bearings but a broken wire issue after 900.00 later. Just recently not even a week I take my 98 Silverado in to be timed to be told they didn’t have a timing light and they couldn’t time it. So over I go to MacIntyre chev with a you tube video on how to time it. It had to be done with a computer so the service adviser goes and talks to an older mechanic who was familiar with timing such a vehicle and 4 hours later I’m driving out of there for a 20 minute job to be charged for an hours labor. BUYER BEWARE OF ANY GM VEHICLES THAT YOU BUY OR TAKE FOR SERVICE TO MACINTYRE CHEV BUICK GMC. You deserve what you asked for.

Thomas Gardner

I'm away working an my girlfriend got a flat tire on my truck we have a small child an its our only vehicle She had to drive around with the spare tire on for almost 2 weeks before the tire came in she was in the dealership for almost 3 hours an your guy didn't even put the spare back under the truck for her it's still in the box

Reaney Googoo

Was fast and good service

Susan Dingwall

Awesome place to buy a vehicle. Robert was great to help find the right truck. Wayne loves his new truck and is so happy with his purchase. Happy New year to you all at Macintyre Chevrolet in Sydney. Thank you all

Donald Jessome

Perfect

Scott and kas Maloney

Joey Doyle was a great. The service is highly disappointing.

Kent Balcom

Technicians are great but hands are tied to fix a problem from the office staff

Anna Angione

Stafff was amazing to deal with , I walked in at 1245 and pulled out of the parking lot at 240 with my brand new 2021 Buick Encore GX . Joey was very easy to talk to and he help me find the right suv for me !

Perry Bartlett

Excellent service, very clean and staff were continually sanitizing the facility.

Lennin Lynk

Very fast and professional service

Jessica Wolstenholme

Fast and friendly

Paul Jobe

Excellent service.employees very friendly and helpful

Perry Moore

Been buying vehicles from macintyre Chevrolet for many years.The service is unmatched and I'm always greeted by friendly staff. Highly recommend them.

Breanne Kyte

Quick service, very helpful, friendly staff!

Ann

April 18, 2019 "MUST READ SHUTTLE DRIVER Rodney MacIntyre " - Outraged customer Brought my new truck in with an ongoing isssue. Dealership had it for 18 days. We went to retrieve an item out of the truck after hours on day 17. Our truck wasn't at the dealership. I returned in the am before it opened and witnessed my truck being driven in by the SHUTTLE DRIVER. He told me he had my truck home for the night. He was "test driving it". So apparently at this dealership the Shuttle Driver qualifies as a licensed technician. My husband arrived at the dealership, upset of course, raised voice, not threatening in any way, and he was told the truck was ready to go now, I guess the shuttle driver gave it his two thumps up. There were a lot of km put on our truck and the gas was not replaced. Service manage never returned my email for an update from days earlier, neither did the service employees. The owner has since called me Shaun MacIntyre and he feels the shuttle driver was qualified to test drive my truck and he was allowed to take it home for his personal use, but he wouldn't tell me his qualifications. He did however try to deflect the issue and our concerns and he told me that my husband was no longer welcome at his dealership, and he was no longer going to service our new GM truck. Way to own up to your responsibility and wrong doing in this situation. I guess he failed customer service 101. We purchased this truck from Steele in Dartmouth and saved over 12,000.00. We did get a price from MacIntyre Chev in Sydney, we even test drove the trucks on Sydney to see which one we wanted and then we called Dartmouth to tell them exactly what we wanted and we literally saved over 12,000.00 just by picking it up in Dartmouth

Margaret Brake

Courteous staff,started at my vehicle at appointment time-quick and easy.

Emily Landrigan

I had the best experience here compared to a few other car dealerships in Sydney. Very accommodating and all the staff are great and so friendly and welcoming. Thanks to Jill I have an SUV that I absolutely love!

Robert Lewis

Great service, I’ve never had an issue with MacIntyres chev ….ever, fast friendly service and I didn’t have a appointment and they still got my Yukon in immediately

Mike H

Great dealership. Modern and a great vehicle selection. Jordan gives top notch sales service and will help you find the right vehicle to suit your needs and budget.

Ginny Locke

Wonderful staff, especially Damien Wilson! Great deals!

Melvin Dennis

They fixed my equinox n the staff was very friendly.

Harold Clark

Fixed all of the problems that I had. And gave me a loaner car as well, called me through out the day and kept me informed. I highly recommend MacIntyre Chevrolet.

Robert Tuck

I was on a search for a 4x4 and test drove a number of vehicles. Not only was I extremely satisfied with the 2020 GMC Sierra Elevation at Macintyre’s GMC in Sydney but the staff there went above and beyond to help! They were by far the friendliest that I’ve dealt with and answered all questions I had - and some were difficult questions. My wife is disabled and they were extremely understanding of the difficulties in not only visiting their show room but also in helping with getting in and out of vehicles. I would definitely recommend this business to anyone that asks and actually carry around their card in my wallet should any ask where I purchased my truck. Thank you George Piercey and Kudos to you and the staff at MacIntyre’s GMC!

Steve Hanna

Great service department. Nice professional team

John MacDonald

the staff made you feel welcome on a personal level

William Fraser

Recently took my truck in for its fist oil change. These people are fast and very professional. Great service. Ty!

Tom Ashford

Extremely accommodating, great customer service, very timely and trustworthy.

Ang Bee

The staff at MacIntyre Chevrolet are always friendly, professional, and go out of their way to assist.

Brandy Fish

Good

Blair G

Mechanical work performed was poor.

glen campbell

Good so far that Arlene Campbell is well educated

Tommy Baker

Great service. Easy to make appointments.

Robert Pettipas

Brought vehicle in for inspection. Fast, easy service.

Spencer Callahan

Terrible customer service. Got my oil changed and they got oil all over my floor Matt and mud all over my steering wheel. Never going back.

Pat Walker

Fast and affection service . Never had a bad experience with MacIntyres.friendly people always willing to serve you better.

Michelle O'Connell

The service was excellent. Friendly atmosphere in these trying times. Recommend it to all

Annie Ayre

I put my truck in on a Tuesday morning to check to see why the engine light was on and why it was bucking and never heard a word from them about anything that was wrong, my husband checked on my truck at 4.45 in the evening and here the lifters were gone in my truck not even 2 years old and not 20,000 km on it. I wasnt getting m y truck back till Thursday because of the holiday Wednesday so if he hadn't of checked on it I would of been without a rental till my truck was done Thursday afternoon.

Connie MacAskill

Not impressed. Purchased our vehicle in August 2019 and received 4 free oil changes! When it came time for the 3rd one..Covid hit, so we went to a local garage. Went back this week because our fuel filter changed and get one of the 2 free oil changes left and told...O No! They expired at 48,000 km! First we heard of them expiring ...when we bought the car.. we were told 4 free oil changes no mention of an expiry! Not impressed.

deborah coward

We popped in to get our tires balanced as we could feel a wobble over 100ki. We had great service and my husband even knew the family of the service guy who took our particulars upon arrival. Nice guy. I would highly recommend this business. ????

Tammy's Stickers

Awesome place to buy a vehicle. The staff are so friendly and will go out of there way to help you. Thanks to Doug and Shane for everything. Love my Terrian.

Shawn MacEachern

Glenn Fewer was professional and efficient.

Marc Stone

Pleased with work but not the three hour wait for my car to get in for prearranged appointment.

E B

Excellent staff, quick quality service, very impressed with the service over the last three years.

Hari Pulipati

Had a very good experience with them. Although, I have only dealt with the service department personal, they are very welcoming and friendly staff. I really liked the way how I was treated and I was explained the things which I didn't know of.

Mary Lynn MacPhee

Routine Oil change...done in a jiff while i waited. No issues

dana mceachren

I bought a truck a couple years back and it came with a Gold Card with a set of prices for the Lube, Oil and Filter changes based on what type of oil I requested to have. I was told and it states right on the card (Life of Vehicle), well MacIntyre's weren't long telling me Oh the price has gone up and then 1 time they said if I could not produce my card they could not honour it. I bought the truck there. Liar, Liar Liar. I would recommend to anyone to go elsewhere.

Michael Carrigan

Good work done here

Doug Scheer

Had an oil change booked and everything went .

Joann Farrell

I am happy to say the service and the prompt result re my sensor engine light is being ordered and will be taken care off. Re last response I did not know how my response affected the intake Express worker as well as the mechanics who work on my vehicle so I want u all to know the last intake Express person did a great job was friendly, courteous, and prompt getting me in and out by having the shutter service right there to take me to work. The deserves a 10 for his part in taking care of me and my vehicle needs

daniel martin

Great sales and finance staff, could not have had a better experience.

Veronica Bodhaine

All was great. Susan was excellent. Tks love my new car.

Leonia Anthony

To whom it may concern: My visit to MacIntyre yesturday was great. The staff was so friendly and went above and beyond what was expected of him. Thanks for the great friendly service. Leonia Anthony

Deb Dawson

I had the most amazing experience with Macintyre Chev, Joey Doyle was the best sale consultant!! Highly recommend going to see him for all your needs!!

Colin McArthur

Sorry but I’m still waiting for information related to the two year warranty which I paid for but still know nothing about it except what it cost.

ursula hynes

The team did an amazing job. They went above and beyond to help and I have never been so happy with a big purchase. Love my new Blazer!!!!!! Thanks Guys

Jay jay

sydney. very good service!

Brian Donovan

A great experience purchasing our new GMC Sierra Elevation! Jordan and Shane were awesome as they were able to wrap up all the required details and get us out the door with our new truck. Took only a couple of hours on a Saturday afternoon from start to finish including our test drive. Great Team effort from both gentlemen!!

Cora Moriarty

George was amazing from start to finish!! We will definitely be back for another vehicle from him in the next year for my husband - and hopefully more in the future!

Calvin Paul

Great ???????? looked after my needs and looked out for my safety ????????

Bill Hansen

I'm travelling through Nova Scotia and needed to have an oil change. Went to the "Expess service". Three hours and a half hours later the vehicle was ready. Is 3 1/2 hrs Nova Scotia speak for express?

Russell M

Terrible Brought my vehicle here. Only because I have free oil changes from buying at a different gmc dealership. Wanted a tire rotation and.oil change. 2.5 hours later I get my vehicle back and notice a obvious sqweek coming from the tires as I'm pulling away. I immediately turn around and bring it back. They attempt to tell me it was making that noise when I brought it in. I can assure you I know my vehicle like the back of my hand and it was not making that noise when I brought it in. After telling me I was lieing for a while they agreed to look at it and see if.anything was caused by a tire rotation or oil change. But.continued to accuse me of lieing and said they heard it when they originally brought it In. All in all a pathetic experience. Didn't buy my truck here cause there prices were ridiculous.. will never step foot in this incompetent place ever again, and if your smart you will avoid this place to.

Donald Rankin Sr.

I am very disappointed with the Service Department and staff. I am not a mechanic, so when they suggest or recommend a particular type of service, that I must “sign” a work order stating I was informed, does not sound like it is a binding contract but have not fear...If I had a warranty issue, it would be used against me. There should be NO recommendation requiring my signature or initials unless it is immediately required service based on safety and potential liability. The staff did not explain the concern, the employee was not clearly understood - soft spoken, mask on making it very difficult to understand what the recommendation would mean, no quote, no best before date...just to notify me of the matter so they are off the hook.

ayymes

I was in to get an oil change and tire rotation today and it took over 3 HOURS!!! I had called to make an appointment a few days ago and was told i should try out their express service so i decided to show up and give it a try. well i don't recommend doing that! Nobody came to say anything to me or tell me it was going to take that long, they just leave you sitting there in the waiting room.

Rob Wadden

Very rude representative

Madeline Colson

Have bought a 2014 chevy trax lt in January of 2021 and had nothing but problems with it thank got I had purchased warranty but still had to pay the first $115 dollars every service problem that had to be fixed spent over a $1000 since I had purchased this vehicle love the style and fuel economy and staff is very nice but I shouldn't have to pay every time I have something going wrong with this vehicle over all I will not be back to buy another one from them does anyone else notice that all the bad reviews are the same saying in there answer sorry to hear about that please call our office so we can ratify this situation

Adam Nizynski

Very friendly service though I was a bit disappointed that they were solely interested in fixing the pricey issue (engine misfire) while running out of time and disregarding the small yet annoying issue (squeeky breaks that were newly installed)

mike murphy

They need to put the price of the vehicle on it so the customer can decide if they can afford it without having to talk to a salesperson especially with Covid-19 going on

Erin MacEachern

I was very impressed with the efficiency and professionalism of MacIntye's. I wouldn't take my vehicle anywhere else for service.

Hayes MacLeod

Had my first appointment at MacIntyre Che rolet. Very pleased with the fast and professional service!

Michel Chiasson

Very helpful, friendly. Makes me feel like my business is valued.

Annie Johnson

EDIT: the dealership contacted me after this incident and had me bring in the truck for a full repair on the door handle! You honestly couldn’t tell it had ever been scratched! I’m so pleased they went out of their way to make sure they addressed this situation and I won’t hesitate to go to them again! Thank you! I took my new 2021 Silverado in for an oil change, the service was fine but when we picked it up, they went to get it for us around back instead of leaving it in the line of finished vehicles, and the guy opened the door for us and we drove the 45 minutes home - only to discover a huge gouge of a scratch on the drivers side door handle that definitely wasn’t there when we dropped it off. This is a brand new vehicle and trust me my hubby knows every scratch and scuff on it, that happened at the dealership and they made sure we didn’t see it while we were there.

Shauna Graham

Fast service, friendly staff!

Jason Hennessy

Friendly staff and great service, they always make sure I’m looked after.

Laura Buchanan

Always a good experience at MacIntyre Chev. Friendly and knowledgeable staff make buying and servicing vehicles as smooth and simple as it could possibly be. They stand by their vehicles and I couldn’t be happier with my second vehicle from them.

John MacIntosh

Top notch service! In and out quickly, Steward in parts is a great guy to deal with as was Jill in Sales!

allyse burns

The staff are always great and friendly. This is my first suv from Macintyre's and because of the amazing service I will go back.

Travis young

Just bought a 2019 terrian Denali from John Archie great price and service

Jim Holloway

Took my Daughters car in with a miss fire problem and car bogging down. Car was checked out and I was 1st informed of a 420 code and cat converter needed replaced. $1433 in parts plus labour. Then the Mechanic came out and said car smoked on startup and Intake was bad but would be covered by warranty. It was replaced and service manager told me it was ready. I ask about valve seals because I read about this on internet, he assured me every thing was checked out and good. After My daughter picked up vehicle she drove less than 20KM and car stopped. After a 2 and half hour wait on hwy a tow back to dealer. veh was checked out a 2nd time with a $530 bill to tell me engine was gone. Had a tow truck pick up veh and take it to someone to repair I could trust

Abhi

Lady who make service appointment have no knowledge about cars and she is very rude. I had my car service done a week ago . I am facing little problem after car service. I asked can I take to someone who can explain me what the issue can be . She said there is no one who can answer.over all very unexpected behaviour and bad experience.

Brandon Mollon

Disappointed in MacIntyre Chevrolet... I was told I qualified for a discount in relation to my work on the car I was looking at for a while. Then, when I was almost ready to sign the dotted line, they then told me I did not qualify and added back that amount on the car. I still was going ahead, though disappointed, until I received what I considered a unprofessional call. That, plus the removal of my discount, moved me away from the sale. When you promise a discount, you should have to uphold it. No future interest in shopping at this location.

K G

Great service as always from Glenny and the team!

Jill Nemis

Fantastic dealership! Kind, courteous and knowledgeable staff!

Matthew McArthur

Poor service unfortunately. I took my truck in and asked to have a steering assist warning diagnosed and cleared. I also wanted them to update the auto CarPlay software after exhausting all methods of troubleshooting my iPhone and being told it was a software update issue in the past. They did clear the warning, but they also charged me for an issue I was no longer having that I mentioned existed weeks prior that I had fixed already before taking it in. They said they looked for the old issue and it was indeed gone. They didn’t even look at the CarPlay and instead sent me home with a troubleshooting print out that only told me everything I had already tried before asking for the software update. I had an appointment scheduled for 10:30am and it took them until 4pm that day before they started looking at it and I didn’t get the truck back until 2:00pm the following day.

Nicole Mackay

John and Susan were the best working with me for awhile to finally get into a car I like ????

Gail Agius

I had my car towed on a Wed night. I called Thurs morning 8:20am to give my info and car history. Talked to the service manager Dennis and he said he would call me back in a few minutes. I called again in the afternoon and he again said he'd call me back. After not hearing anything I went in on Monday to ask about it and was told they had no info on how to get in touch with me. BS!! 3 different quotes in 2 hours and my car isn't getting fixed. They could have told me that last week! Very disappointing! Dennis denied ever talking to me. Thanks Carter for being honest I do appreciate that. Not a great service experience at all!

Kenny Bereta

Great service

Leeann Mazzocca

Never had 1 good experience there!

Harshit Paul

Very nice staff and really good service.

john macneil

Should be a - * buyer beware between these people and gmc they sell cars that the body start to rust out after a year or 2 and try to make you pay to have it fixed I would strongly suggest anyone looking for a new vehicle go elsewhere

Bradley George

Excellent experience. Quality work. I couldn't be more satified

Philip Carswell

Great

M Holliday

Arrived early for appointment and the staff offered to cut their lunch break to accommodate our esrly arrival. Which was not necessary and i made sure that they took full break but i sure appreciated the offer.