Reviews of Legacy Dodge Fort McMurray (Rent Cars)

Tina Whatsmyname

Jeff Batchlor is hands down the best sales rep I’ve ever dealt with. When trading in my Wangler for a Grand Cherokee, he made the process such ease. Told him exactly what I wanted and got me the vehicle will all that and more, while staying within my budget limits. Got me a great price on my trade in, hooked me up with winter wheels and rubber and checked in to ensure I was leased with my new vehicle. Super pleasant to deal with and highly recommend him to anyone that needs help shopping for a new or used vehicle. Thanks again Jeff!

wassim charsnek

I had a very pleasant experience at legacy I got a very good deal on 16 ram 1500 and the staff were very helpful I would definitely deal with them again especially their general manager he is very accommodating and will work with you to get the deal done. This would be my second vehicle from them and so far so good

Brad Thistle

It’s hit or miss at this location!!! It’s always better if you visit in person! Sometimes when you call, you are often given mechanical advice by the lady sitting under the stairs who takes payments! I was once told that my truck engine was so smart that it measures the viscosity of my engine oil and will tell me when I need an oil change. Was told it had nothing to do with km travelled or time since last oil change! Once had a “Perform Service” message. I called here and was told by a service department person to “drop a gear and lay the coal to ‘er”, as their best assessment of the message was it likely needed a regeneration! Bottom line, go visit instead of calling! Don’t be shocked by the $210/hr shop rate!

Imad Moussaoui

Friendly staff all around!! Moe was great and knew his stuff, helped me with trading in and got me a sweet deal!! Highly recommend seeing him at Legacy Dodge if you're looking to get in a new vehicle????????

MaryBeth Lyle

Legacy has helped me in so many ways, but a major thank you to the lady with the magic touch for financing . Meghan Lyle, was nothing short of amazing when it came to helping finance my vehicle. She worked so hard to get me the best rates and have me walk out with my keys that day . Her bubbly personality made me feel like i was part of the family. Way to to Dodge, but more importantly WAY TO GO MEGHAN !

Dora The Explorer

I couldn't go less than one star for their service department. Wish I could. Took my jeep there with a known bad head covered by extended warranty Misfire in Cyl 2. They blamed it on debris that magically got in one cylinder by my Cold Air intake that's been installed for the last 7 years and voided my warranty. They serviced the exact same vehicle in 2018 for recalls, no mentioned of my improperly installed CAI. Never gave me the exact diagnoses besides BS, charged me $800 and tried to give me a bill for a new engine for $15000......Go to the city and avoid service here at all costs.....I would never go back.

Tommy Wheels

I’ve dropped off my truck twice in recent months with no appointment, once was next day done and second time only took 3 days and had couple issues. Very nice staff and great service! I live out of town but only bring my truck here now. Nice work ????

FRANKLIN NWOKOLO

Abraham was my driver for the day..he picked me up and brought me back to legacy dodge... excellent service and gave me the financial tip of my life.. very informative..

Elizabeth Reid

I have had my jeep for a little over a month now and i absolutely love it. Mike Mahoney was extremely helpful and knowledgeable. He has even called to make sure everything is going good for me with my new vehicle. Never had a salesman do that before. ☺ In my opinion, purchasing my jeep from Legacy Dodge has been a very positive experience. If you are looking for a new vehicle....go see Mike.

Adam Fancy

The service was excellent. Brandon showed me around the dealership and made sure I knew everything I needed to know. I had a very positive experiance here!

Matthew Lewis

Giving one star seems generous. Vehicle repair took two days because they didn't check key drop. Service failed to phone and update me. When the repair was finally finished they told me I could take the vehicle. The paper work was not finished, and took an extra 40 minutes. DO NOT GO HERE. THE COMPLAINTS ARE TRUE.

curtis chiasson

Yesterday I received the best customer service I have had in 7 years dealing with Legacy here in Fort McMurray. Start to finish Cheri identified my needs and concerns, worked with me throughout the process keeping me updated and providing me with transportation for pick up when my vehicle was complete. Thanks Cheri for making my day!!!

Chetan Anand

Had a great customer experience at dodge by Eric Joseph!! Very helpful gentlemen in terms of clearing your doubt and provide proper understanding of vehicle and the process. I will Highly recommend Eric and thank him for all his services

Ahmad Majed

The staff is super friendly and professional at the same. Especially Ibrahim, very professional and was accommodating to all of our family needs.

Jay Ouellette

Recently I had a major mechanical failure on my challenger, probably a 1 in a million chance of something happening that did. I was planning on taking the car to Vegas the next day, and Melissa Kelly got the car in as soon as they could and let me know what was wrong that day. Unfortunately it wasn't something that was a one day fix. But they dealt with Chrysler's warranty department and got me the news within the first few days about the warranty motor replacement. Once I returned they hooked me up with a rental with no headache at all. When the long block came in they had it installed in a day in order for me to take it on my next trip. The car runs awesome and came back very clean, between Melissa Kelly and the Mechanic that worked on my vehicle their attention to detail was excellent. I have had bad dealings with their service department before that had made me swear off them but I have to say this experience has changed my mind.

Adam Mackenzie

Need a new/used vehicle? Want Better customer service than Dwight from The Office? (American version) Jeff Bachelor is your guy. Call and ask for him. You'll be happy you did.

Pamela Van Lersberghe

I recently spoke with Ashley in the parts department about a part I need for my van. She patiently answered my questions and was very friendly and knowledgeable, and figured out what I needed! Thanks for the help Ashley!

Jeffrey Gale

Bought from Jeff Bachlor at dodge Fort mcmurray. Made the process very painless and easy. Got a great trade in deal on my old truck and got me back into a dodge. Thanks a lot Jeff!

AdS

Went in to service our Jeep, perfect ontime service, but Mario added the extra stars by really caring about us as customers!

Caroyn Kelly-Rose

I have purchased three vehicles from Legacy Dodge. Recently, I purchased a 2017 Chrysler Pacifica with the help of both Jeff Batchelor and Stu Dancey. Jeff was amazing with provided me with all the specifics of what the Pacificia had to offer in supporting the needs of my family, while still looking sharp. We are very pleased with our choice and we get compliments all the time on how great our van looks!! Months later, Jeff continues to follow up and check in. He will send a simple text or call to see how we are enjoying our purchase and remind us that he is there if we ever have any questions. He really appreciate his customers - and it truly shows in the small gestures like personalized Christmas and birthday cards. Keep up the great work and commitment to your customers and the community of Fort McMurray.

greg spence

Beware of this service department. If you don’t have warranty stay clear. I Brought my wife’s 2014 ram truck in for an oil change and got Quoted over $7000 for Exaggerated repairs. The truck has excessive vibration now

Seyi Adebola

Very good customer service they render. I certainly will recommend anyone looking for a used or new car to buy to come over here. And Jeff did an awesome job getting me a great ride.

XYZ ABC

I have to admit, buying a car from this dealership is the worst decision I ever made. They sold me a car with all kind of problems. Just watch out the guy by the name Jeff, you will probably see his pictures around with bogus credibility. All in all, this dealership has not ethics whatsoever. Avoid at all cost.

Laura McDermott

I always have such great service at legacy dodge! The staff are always so helpful. My mechanic Tim guitar is fast, clean, and always eliminates any issues with my truck I've had. Definite 5 star!

Enya Shteyner

My fiance and I bought a used car from here; Cody was our sales person. He was not pushy and he and his manager were very upfront, honest and fair. Cody has continued to ensure we are happy with our car; checking in every now and then. Very happy with the service we received. They also have two amazingly delicious coffee machines that I look forward to when we have needed to go it. Thank you Legacy and Cody for giving us exceptional service!

Erica Muise

Jeff Batchelor works at dodge but can get you whatever you want. Pays attention to the details of your needs and won't give up until you are happy.

Tyler Assoun

Bought a truck from Eric at Legacy Dodge and he made the process very exciting and painless. He has been there for all our questions and needs since we bought the truck. Would highly recommend for anyone in the market for a new vehicle or an upgrade.

Trevor A. Holowaty

My son Lance purchased a 2014 RAM 1500 Limited Edition.. The sales person was Mo and he was fantastic. We appreciated his Patience with us and how smooth the Sales transaction was. We got more than we expected for the values and were very pleased.

Scott Targett

I dealt with Sandy in service and the parts gentlemen. I have to say the service I received from these gentlemen was amazing. Eager to help. Knowledgeable and very helpful.They squeezed me in when the next appointment was a Week away. Excellent service

Tia-Rae Woodward

Love my Jeep Wrangler, Jeff made the experience very easy and even more exciting.

R. Michi Atkinson

I called in to get information about scheduling an appointment and spoke with Rachel. She was helpful, communicated clearly and answered my questions. It's refreshing to receive such courteous service even for the small details.

K Laplante

They are thieves. Charged me 500$ to fix something they broke and for a test drive after me and the mechanic already knew the problem.

Robert Coppard

I bought my Jeep over the summer time and I wasn't going to do a review until, I had it in for service and had it for a few months and my overall experience with Legacy Dodge. My sales experience was great, Jeff Batchelor was very efficient and knowledgeable about the vehicle he sold me. I said efficient because we did our deal in 10hrs, that was the fastest I've ever gotten a vehicle. Their floor manager and Financial team made it happen, everyone was very polite and friendly it was a great experience. Jeff still calls me and checks up which is great! I feel if I need anything he'll definitely help me out. As you see in my pictures I upgraded a few things, legacy dodge said if I use mopar parts and if they install them, they will grant me warranty on them. So I went with that route, I dealt with their service department who installed thousands of dollars of parts, lift kit, snorkel, led lights, winch etc. The only issue we had was getting the parts in due to Covid issues, which was totally understandable. They updated me weekly and call me right when my order was filled. Brought me in the shop right away and installed them with no issues. The mechanic attention details was on point, no loose wiring and everything was zip tied and neat and tidy. They treated me great and I have no issues with the parts they installed. They also charge a lesser shop rate for installing accessories as well, so that was great to find out. I also had my first oil change and tire rotation, bought it in at 730am and it was done by 10am, no issues with booking and getting my vehicle back, I took the shuttle both ways and I was happy with the experience. I'm not going to lie, I did hear some bad experiences from other people in town about our Dodge dealership and called me lucky. But I haven't had an issue with them and I think I won't either. Everyone's been to kind to me, so thank you Legacy Dodge!

Hekmat Dakroub

I had an excellent deal with Moe. Anyone who thinks of buying a new dodge needs to head directly to Moe so he can ease things for you with his smiling, welcoming face, turning the deal to an entertainment place with his sense of humor and flexibility behavior. Legacy dodge have built a great team in the past couple years, I highly recommend this dealership.????????

Sandra Gilbert

Steer clear of this dealership, absolutely awful to deal with. We bought a vehicle from them in August. They scratched the side of it when they were bringing out of the bay before we could pick it up, didn't install the wires for the tow hitch. After having the first scratches fixed they ripped the rear bumper off! They had it for over a month and then acted like they were doing us a favor by fixing their mistakes. We had to hound them to get our vehicle back, when they screwed up and should have made it a priority to get it fixed. When we went to pu there were still scratches but we just took it because we were afraid if we left it there they may total it.

Hanna Fridhed

We had a great experience purchasing a used vehicle from Legacy Dodge. Professional, easy, and quick. (Special thanks to our rep Megan, who was a delight to work with!)

Sean Randazzo

All around great experience with Legacy Dodge. They worked around my schedule to get our paperwork done quickly and the truck in our hands faster. They even stayed open over an hour past close to make sure we were taken care of and got the best deal possible. Make sure you ask for Jeff he's very patient, helpful and he truly wants to you to have the best possible experience at Legacy. Go see for yourself!

Oil Sands 4 Life

I had a terrible experience a few weeks ago. I was dealing with Joanne the service manager. Truck needed the heater core replaced and was told the amount. I have extended warranty and told her but said it wasn’t covered. She grudgingly admitted it was then proceeded to rattle off multiple services that I “needed.” Too bad I know my stuff and had the maintenance schedule in front of me. The high pressure sales tactics don’t work. Picked the truck up and found scuffs on the glove box and in the leather dash. But I chalked it up as consequences of dealing with Del Bouck’s minions. Also come to find the steering column flops up/ down and the pedals rattle. “We didn’t touch that stuff” ???? Then had the audacity to schedule another appointment instead of fixing it on the spot. I will never step foot in any Legacy dealer again.

Lori Hearn

Megan is an absolute legend. Quite possibly the most helpful and informative sale associate I've come across, and as some one who has drive a bunch of different vehicles, she really knows her stuff. 5 stars for service alone!

Josh Gravelle (RektMind.)

I purchased a 2019 Dodge Ram 1500 Sport from Jeff and the deal was quick & easy. Jeff was a pleasure to deal with and such a straight up guy. Everything that I asked for and wanted, he provided without any hesitation. Usually with purchasing new vehicles everybody gets worried about numbers and can sometimes get overwhelmed but, with Jeff it was all laughs and he explained what every number meant and even took the time to break everything down so I understood just exactly what I was purchasing. Thanks again Jeff and Legacy Dodge for an incredible experience and for helping me obtain my dream truck!

ICEMAN 676

Bought my Compass from there in Dec 2016, and brought my friends back to see Moe, its a great experience having business with you buddy im gonna recommend you to my friends.

Florian Stuettgen

Top service and had my ride running smooth again promptly. Jenna was awesome and helped me out big-time. Would definitely recommend this place to anybody.

sean pinto

I can't say anything bad about Legacy Dodge. Everyone I met was so knowledgeable and nice. Huge shout-out to the detail department, you guys do a fantastic job!

Tux Monacle

I've had many problems with Legacy since buying my Jeep. They rarely if ever warranty any of my problems. The last time I went to Legacy I had a few issues with the front end (over heating, vibration in the steering wheel, shaking at certain speeds). They put it up on the hoist and said there was nothing really wrong and said I needed a new a tierod. I paid them a high amount of money for "service" and left, only to find the issues weren't fixed at all. I called them up and said they didn't fix it. I brought it back and they put it on the hoist again and called me back saying I needed $3700 in parts in labour. AFTER THEY HAD JUST TOLD ME TWO DAYS PRIOR IT ONLY NEEDED A TIEROD. After some negotiation I agreed to have them fix it, but guess what? THE PROBLEM IS STILL THERE. I'm terrified to bring it back to them.

Edrick Salvador

I dropped my truck yesterday for raplacememt of shock absorbers under warranty. They called me to inform me that my aircon is leaking so it will take longer.I wasn't able to get my truck back on that day. I have no idea why 5 hours job take them more than a day. Today they called me around 1 pm that my truck ia good to go. The caller asked me if I needed a shuttle to get there and I said yes. Now it is 3:45pm. Maybe the shuttle is coming from Edmonton. I cancelled my other appointments because of this. Now I am planning to trade my truck because of the poor service of this dealership. I have my truck for almost 3 years already.

Megan MacGillivray

I purchased my dream Jeep with the help of Cody McCray last week. Cody was awesome to deal with, found me exactly what I was looking for and was extremely helpful in the process! I couldn't have asked for a better experience, and would certainly buy through Cody at Legacy Dodge again :)

Ross W

I had an unusual situation with an out of town repair and Melissa was able to adapt and accommodate to make the whole process as easy as possible given the unique circumstances. Her demeanor on the phone was excellent and I cannot recommend these guys more. Thanks again !

sandy sandystewart537

Working in the industry since 1987.and working at 5 dealerships.I'm so impressed with the owners and staff at Legacy THE NEGATIVE comments about the dealership are in my opinion past management and owners. ... I can say easily with years of experience. ONE OF THE FINEST BUNCH I'VE EVERY WORKED WITH. Happy to be a part of a winning concerned caring team bar none . I can be myself and help customers at the dealership THIS IS RARE FOLKS I've tried them all seriously. Miss my former customers. ..but my service and integrity and ethics stay the same ... For that I'm happy. Come try us out you will be glad you did

Michael Scott

I had a great experience trying to get parts for my van .. Tim guitar helped me with some questions I had and some technical issues. Made it easier to order the right parts .. thanks Tim and legacy

Broken Breen

I brought my dodge Cummins to legal to have my transmission fixed, i drive it for too days and now my transmission is leaking and my park brake is not working, it cost me 3500 dollars to get it fixed, and i have to get it fixed again, james breen Now my transmission need to get replaced because i lost all my gears

Dave Kozlowski

it is unfortunate to see so many negative reviews regarding Legacy Dodge Chrysler in Fort McMurray. However the issues raised must have some merit or there would nor be so many. I just purchased my first new Ram vehicle and am reasonably happy with the price we negotiated even thought there was some misunderstanding on what "All In" or "Wheels on the Road" meant IE WHAT IS THE FINAL PRICE Period. Then when asking about accessories, the parts person was supposed to get back to me with a quote, unfortunately she forgot to follow through. Fortunately when I went in to check it out later when no follow up was done I was assisted by Tyler who began work on the problem immediately and everything is moving forward. Roman and the service manager have both been very helpful in getting my vehicle in to check out a check engine light issue and have ordered the part which will be installed in a week or so once I am back in town. Running a dealership is not a job for the lighthearted, it is a complex and very emotional process. Owners are never happy when their vehicle is not performing properly or something causes a disruption in the vehicles availability. Some times this is a technical problem, sometimes a supply and alas sometimes a problem brought about by poor judgment by an employee.... So far my satisfaction with Legacy is about 50%, we shall see in the next couple of weeks if they can earn back some of the trust that has been tarnished...

Wolf Cross Adventures

Oh man, I am a Jeep guy through and through. I'm also a Fort McMurray boy to the core. I tell you what the sales guy Eric was fantastic. He didn't oversell me, he didn't try to sell me something I didn't want, and he was able to hook up me up with a sweet new Grand Cherokee in my price range with all the features I wanted plus a few extra. Highly recommend. If you go in ask for Eric and tell them Roddy sent you!

Cory Easton

My wife and I have purchased two Ram 1500 trucks from Legacy and recommended the dealership to family members & friends who have purchased vehicles there as well. The Sales & Finance Team was great during both our purchases and have never had to wait long at the Service desk even when they're really busy. The new Hellcat's lookin pretty sweet too!

Cindy Englouen

Even though it took me multiple trips to the dealership to decide on a vehicle, JD and Megan were extremely patient and informative. In the end JD got me into the truck of my dreams and has assisted me each time I've brought it for service. The staff there make me feel like family. Thank you :)

Tammy Slauenwhite

Justin and I weren’t easy customers as we were so particular for what we were looking for and requested a lot of information before making a final decision. However, Jordan was extremely patient with us, always kind, and did his best to provide us with the info we needed. We absolutely LOVE our 3500 Dodge RAM. Thank you Jordan! ????

sharkie09

The service team at Legacy is AMAZING!! I deal with Jennna, and she will go above and beyond to make sure you get what you need! It's a great feeling to know that someone genuinely cares and wants to help! I highly recommend you go see her if your vehicle needs service!!

Timothy Alexander

Great people, greatly improved service, bought my new vehicle yesterday and ready today.

Bryan Darnell

My wife and I got a Jeep Wrangler from Legacy Dodge, and we are super impressed with the quality of the service, how quickly we were able to get our vehicle on the road without hassle. As soon as we walked in the doors, we felt like we were part of the family. Highly recommend this dealership and we will continue to use this dealership with our future purchases

Patrick LeFort

Stuart from legacy's a good guy. he's probably one of the few reasons the public relations with legacy is doing so much better in fort mac. Keep up the good work guys.

Jennifer Carrat

I could have went to Edmonton to buy my Jeep, but Mr.Jeff took the time to listen to what I wanted and made it happen. The Jeep I wanted wasn't in stock, but Jeff offered to let me drive Pegasus (his Jeep). He is the best sales man I've ever come across, he isn't happy until you're happy. All around I'm very happy with my experience with Legacy, if it wasn't for him and his love of Jeeps I would have went to Edmonton. Thanks again Jeff, from Murphy & I.

Leah McCormick

Great team over at dodge legacy, super helpful and great experience buying my new truck!

Jen Anstey

Jeff was a fantastic sales guy! He was very helpful!! He put up with my hormonal pregnant self the first time and the second time was able to help me when I came back to actually make a decision! Was able to help me get the Jeep I have always wanted! Best birthday gift for myself!

Sara Quinton

Just amazing ! The manager set me up with Paula she was great !!! I told her my budget and what I needed and in just a few hours she had showed me the perfect truck for me ! jaylene in finance is amazing and fast ! in just two days I was driving away in my new ram 1500! all the other staff there are super friendly and just make you feel so at home when you are there ! if anyone is looking for a new truck jeep or anything go see Paula shes just a joy to be around and great help! Thanks again !!

Jason

We purchased our used Jeep a few weeks ago our salesman was Eric and Meghan arranged all the financing overall it was an ok experience. It would have been great IF my vehicle was cleaned and ready to pick up at the prearranged time but it wasn't but Know one is perfect ???? I'm positive our next dealings for service appointments will be great

Leanne Paluch

We had the air conditioner fixed in my husbands truck, we dealt with Kirby. He ordered the part and when it came in we got the truck in the next day. Only took a couple of hours and we were all set. Thanks as always for your help.

Traveling Canuck

Took my Jeep Grand Cherokee SRT in for servicing for the first time as a new owner and could not be happier with the service department. Quick, efficient, friendly and made me feel welcome. Many years ago I had terrible service when the dealership was under a different name .. was reluctant to go back - so grateful to be able to share my excellent experience under Legacy. Thanks especially to Courtney who truly went above and beyond in customer service ..

brody jespersen

Found my heart set on a Jeep Wrangler. Did a TON of looking around. Had my heart broken by a bad experience at a different dealer on a Jeep I almost closed on. That's when I met Jeff Batchelor. Though the dealership was nearly 5 hours away from me, I couldn't imagine dealing anywhere else. Jeff took a bad story, and turned it into an incredible one. We did the entire deal over the phone, and 4 days later, with the price I wanted to pay, for the Jeep of my dreams, I shook Jeff's hand and picked up my wrangler. Jeff was no nonsense. He gave me tremendous value on my trade, and I got the best price on the wrangler (in fact, the other dealerships that were trying to woo me were shocked themselves at my deal). Cannot recommend Legacy Dodge enough. Transparent, fair, quick, and honest. We will definitely shop here again! Thanks Jeff and the team at Legacy!

Michelle kehoe

Can’t say enough good things about Jeff Batchelor at Legacy! He helped me find my dream vehicle and I couldn’t be happier!! Hands down easiest car buying experience I’ve ever had ????????

Victoria Knezacek

Jeff made buying a vehicle an amazing experience and was super kind and helpful! He offered his experience with jeeps and found the perfect one for me, amazing customer service all around and would recommend to anyone looking to buy a vehicle!

Douglas

Dec 13th 2019, no comments left. Just the star calification. Jan 3rd 2020, information sent to Mike's email. Thanks for following up.

Tahsin Ali

Legacy Dodges services Sales Rep Cheri made my morning. She went out her way to give me the best of the best services and made sure I had my gold package. ???????????????????? She also got me in to get my winter tries installed asap. God love her. ❤ I hope legacy give her something for. This outstanding Performance her services.

Shawn Mercer

This is the second vehicle that I purchased from Legacy. I had a 2014 Ram 1500 sport for 6 years and just shy of 100,000 km with 0 issues. Just traded it in for a 2020 hydro blue ram rebel which is my dream truck. Jeff Batchelor was a pleasure to deal with. We've been communicating for over a month and he was quick to respond to my text messages as he was determined to hook me up with a truck with the features that I was looking for and never once tried to talk me out of this or that. He was patient with me and he came through big time. Thanks Jeff, much appreciated!

Dawn Herman

The service that I received today was fabulous! Smooth and comfortable. Thank you Kolby Megan and Lindsay!!

R J

2 weeks ago i purchased dodge van from this dealership service agent told me to pick up vehicle after few days because it has to go for complete detailing when i came to pick up my vehicle i noticed there was a 3 inch long crack on the lift gate i was shocked to see that when i complained it to sales agent she was completely unaware of it, if i never noticed the crack she could have never told me about the damage, she offered me to fix the vehicle later so i accepted the offer and left, after 4 days when i came back to pick up my vehicle i gave her receipts of cab charges she refused to reimbursed the amount i called the FCC to complaint about this dealership at that point when she noticed I'm calling FCC she rushed at me and told me she agree to reimbursed cab charges and will throw in new all weather floor mats, its been 2 weeks i haven't received any phone call from dealership and i have got no reimbursement, i have a really bad experience with them i highly recommend not to purchase any vehicle from this dealership

Alysha Meeka

I had booked an oil change for my brand new 2012 Jeep Wrangler, 5 days in advance. My oil change was booked for a 2:00PM appointment. I had dropped my jeep off the night prior as i had to work the following day. At 6:00PM i went to pick up my jeep. They had yet to move it out of the parking lot, I waited there until 8:00PM as I had to take a cab to the dealership and was not going to pay for another cab to leave and then another cab come back. When I went to the service desk at 8:00PM to ask why it was taking such a long time they had told me it is still up on the lift waiting to be serviced. At which I replied i had only booked for an oil change, what are you servicing? They tried convincing me that I needed my tires rotated and all this other work done. When my vehicle was brand new still under a month old. I felt my experience with them was horrible. Their is no point in booking an appointment if you are not going to service it at the time of the appointment. I felt like I was being pressured by the service staff, and I would advise anyone to drive to Edmonton, Athabasca or Cold Lake to avoid the horrible service this dealership provides.

Rick Mercer

This is my 3rd Ram I purchased here. Jeff Batchelor advised on all 3 of them. Great local service that I received from previous Rams.

Prince Sandhu

Jeff helped me with my new car. This dealership guys are awesome. They knew I was coming from Calgary so, they setup everything before my arrival. I was able to return within 1 hour. Thanks to Jeff and whole team of Legacy Dodge.

Jonathan Hawco

I am re-reviewing this company. After having a bad review the manager Mike Brown at legacy dodge spoke with me and I could not be happier. He was a great person to deal with on the phone and in person. He worked very hard at making sure my issues I previously had with the dealership were resolved. I could not be happier with the results. I do not know if it is new personnel/training or management, but I am VERY happy with the service at dodge now. I previously was going to go to Edmonton for my future shopping needs with dodge, however after my recent experience I will be keeping my business local here at legacy dodge. I would highly recommend them in the future to everyone and if you had a bad experience in the past like I have, you should really give them another chance. There new way of doing business has completely changed my previous negative opinion to a 100% positive one. Thank you again Mike for all your help and keep up the great work!

Kyle Short

Jeff is super enthusiastic about what he does and is just as excited to see you leave in the vehicle you want as you are, all around great guy to deal with along with the rest of the legacy team!

Norma Eline Cordeiro de Oliveira

Can't complain their service, always helpful and Nice!

selina m

Exceptional customer service! Thank you! We had an emergency with our car today. When we got to the dealership jeff out of way to make sure the car got diagnosed and fixed the same day. He was very helpful and sincere.

Johnathon Fortune

Best dealership in the Mac. If you're gettin' any work done, ask for Tim. He's the best mechanic they got, knows his S%&t and gets Sh%! done too!

Helene Lemoy

We received great customer service at this location!! Mike was very friendly and was very helpful in helping us finding the right vehicle. I would recommend Legacy Dodge to anyone who's looking for a new vehicle. Thanks Mike!!

Brian Hurley

I closed my purchase remotely working with Jeff via text-phone -e-mails. The whole process was seamless & when I arrived to pick up the vehicle; Jeff picked me up at the airport. Always very friendly & professional - it was too easy and enjoyable. Great service.

Char Tates

Excellent customer service from everyone in the dealership! Thank you ????

Amanda Ehler

I arrived at Legacy Dodge, knowing that I was interested in test-driving the Jeep Renegade. The sales floor was very welcoming, although I did have to wait almost an hour for a sales rep (large promotion going on that day). I was set up with Sarah, a new rep with the company, which, at first made me nervous. The nerves didn't last long as she had her mentor Mo right beside her, along with regular check ins from her manager, and she was very open and friendly. Our test drive was excellent, we put the jeep through the works and I was very pleased with performance. I NEVER felt pressured to compromise on the test drive OR to commit to a purchase. I especially appreciate this because having 3 sales personnel, including a manager working with you could be seen as 3 against one, an intimidating situation... but that was not so. I really felt like the team had my best interests at heart. After our test drive, all promotions were clearly communicated to me and Sarah made me a deal I couldn't refuse! In the end... as Mo predicted, I bought the Renegade that day! I dealt with Meghan for financing whose customer service was a cut above the rest, she organized all of my paperwork, was transparent about all of my options, and was a huge help in organizing my registration and licensing so I could pick up my new ride ASAP. Legacy loses a star for my hour wait before seeing a sales rep, as well as a couple of hiccups with final paperwork. Overall the whole process was really enjoyable for me, I was treated with respect by the entire staff. I would recommend Legacy Dodge if you're looking for a new vehicle, and I would definitely recommend requesting Sarah or Mo if you're looking for a grade-A sales rep! Thanks Guys!

Fiona Lazzarotto

"A friend of mine recommended that I check out Legacy Dodge in Fort McMurray. When I showed up I was greeted by Jeff, who explained he was a recent addition to the team, and continued to take the time to find out what I wanted and set me up with the perfect vehicle that suited my needs as well. The whole team at Legacy is professional and energetic! I would definitely pass along the recommendation to my friends and family."

Julie Vin

Melissa Kelly is by far the best service / parts person I've ever had the pleasure of dealing with. She is helpful and knowledgeable. She knows what she is talking about and is always so kind when helping me or others that I have witnessed. She is definitely the person I will continue to work with for all of my legacy needs.

Christopher MacDonald

Jeff did an amazing job getting my family into our new Ram truck. With different 'musts' that we all wanted in our next vehicle, Jeff didn't stop until he found one with what we wanted. With a personable approach, he's there to help you, not force a sale. There's a reason he's number 1. Thanks Jeff.

Shane V Boucher

Super vehicle in to get a linkage cable then they said it was a u bolt amongst other thingshe said that it will cost $5,000 to have everything changed and replaced was not happy.

Ryan McKimmie

My wife dropped her Jeep GC off here for service on a Friday and was told it would be ready for pickup that evening by 7. When we called to ensure it was ready before driving over to pick it up, they said it was not ready yet. We called again Saturday afternoon and they said it was not ready yet, but that they would call us before they closed (6pm) to give us an update. That was the last we heard from them. They will not reopen now until Monday - not sure how my wife is supposed to get to work or drop my daughter off at daycare on Monday, and we still have no idea why this service appointment is dragging on so long. 1) Extremely poor communication with their customers - we've initiated every call) 2) Poor setting of expectations - when did they know it was going to take this long? 3) Poor choice of service hours: people need to work in this town - most of us get the odd Friday off, meaning we need to be able to pick vehicles up on a Sunday

Mz w.

My wife and I bring our truck here. Amazing service! Would highly recommend them to anyone! They make every visit easy and magical!

Katelyn Keating

I was told to come in after 8am today to get a pin fixed that they didn't have in store last week when we brought it in. They told me to come in today it will take an hour and I'll be on my way. Came in at 8 am and the person helping me said it would be ready around 2pm. When I told her that I was told an hour she replied that she would get me in at 930am and it would be ready shortly after. I went and walked down the street and got breakfast. I came back 2 hours later thinking that was more than enough time (10:30 am) and saw that my vehicle is still parked where I left it. Went inside and waited to talk to someone and they told me that they would get the mechanic to stop what they are doing and work on my vehicle right away. So now I'm sitting in there waiting room still waiting an hour later for a pin to be fixed with no more communication. This isn't the first time this has happened but the first time I've written a review.

Haley Sullivan

If I could give them zero stars I would. Worst people to deal with. Would not recommend purchasing a vehicle from them.

Claire Soper

Jeff is awesome! He worked double time to help us get the perfect truck. I would recommend anyone looking to purchase a new vehicle to contact Jeff. He is super friendly, proactive and always kept us up-to-date on the build (which was 8 months in the making due to COVID). Thanks, Jeff!

Diane Kaspar

We have bought a couple trucks from Stu over the last 6 years, he has always gone above and beyond to make sure we are completely satisfied. If we had an issue Stu made sure it was taken care of ASAP. People like Stu have made us repeat customers, plain and simple.. Ken and Diane

BoltsNation8691

I was in the other day and a young guy, Brandon helped me out, gave me a quick look around and let me know about prices and benefits. Great guy! Brandon was able to answer all my questions and was very friendly! The customer service at Legacy Dodge is above all others, I will defiantly recommend your location to any of my friends and family. Thanks!!

Marina Iacovleva

Thank very much Legacy dodge. I love my new car .Jeep Grand Cherokee my dream.Have good work .

Sandy Bowman

Thank you ! Jeff B & the entire staff legacy

Roberto Rodriguez

Thanks to Jeff, I picked out a car that I loved. It was reasonably priced and provides me with tons of enjoyment. He is easy to talk to and honestly, probably the best car salesman I have ever encountered. Never pushed me to make the decision and the process was nice and smooth. I highly recommend this dealer!

Christina Tyls

I was dealing with Diane Cargini for the last couple weeks trying to find a vehicle that works for me. She went above and beyond offering to drive vehicles out to my home as I have small children and coming into the dealership would be challenging. She was always kind and polite on the phone. If I could give her more than 5 stars I would!

Malcolm Setter

We went into Legacy and we were helped by Chantal El-Chaar. She was very helpful in showing us our options & not pressuring us in any decision. We'll definitely be contacting her in the future! :)

jaime Racey

Barnaby and Trent always team up and give me really good personal service ;) the dream team if you're looking to be treated right and serviced quickly and left with a smile on your face for days.

James Serafinchan

Took my truck there 2 days early the had it in the next and repaired in 2 days had to wait for parts. Was super fast. What an improvement from 6 years ago.

Shawn Syverson

I purchased my 2015 Ram 1500 EcoDiesel from them in January of 2016. My buying experience was pleasant and so far I can say that the service experience has been the same. I showed up unannounced with a check engine light and asked if they could scan it and make sure that I could still run it. I fully expected to have to book an appointment and bring it back later. They had my truck in in about 20 min and back to me with the code cleared and new software installed in about an hour. Doesn't get much better than that in my opinion! I hope it remains this way. Off to a good start any how.

Saucey Scuba Steve

Bought my first truck from them. They give the best deals possible considering the size of the orders they place from Chrysler. And Ashley in service is awesome too! Mitch in parts is deadly too. Next truck purchase will be at legacy.

Jasmine Sheppard

Great place to get a vehicle. Workers is amazing. Been incredible help to get a car finance. Definitely would be getting more vehicle from them ????

Kassidy Saunders

Legacy dodge is a great dealership for new buyers like myself. They were super informative, very friendly, and kept things very casual and personal which was nice. Jeff was a great help, and managed to get me a great deal! I recommend him and commend him for his effort in making my experience amazing!!!!

Constance Ruecker

I recently moved to Fort Mac! I was unsure about Switching Dealerships, as buying Vehicles and Maintaining them you get to know the people you deal with... I must say my first Experience at Legacy was with Ashley in Parts, She made me feel Very Comfortable, and knew exactly what I was looking for! Thanks for the great Experience I will be back!!

Mesfin Weldemichael

Sharin I'm not sure her name but she was so positive and so nice the way she help the customer I like the way she approached

Ghenadie Deordita

Made an appointment week ago for come today and make an appointment to come two days after. That's really good time saving service.

Lee Humeniuk

I need to give a big thanks to Legacy Dodge Appointment Clerk, Rachel. I was in a tight spot and she helped me out so much. Rachel was very organized and attentive to my needs as a customer. Excellent customer service. would recommend Legacy Dodge to anyone!

Donald Powers

Came in for an appt, parts on back order. Rachel advised 3 days, wonderful service and follow up. Easy to deal with, seamless service.

Aida Bouck

My husband had a Ram 1500, he passed away and we only had it four months. I new that I wanted something smaller for me to get around. Went to Legacy Dodge in Fort McMurray They greeted me so kindly and they where there to help my need. They spent time with me and the knowledge they knew about the vehicles and showed me the different vehicles and I test drove a Cherokee Jeep. I was very impressed how it preformed for me. The Sales person, General Sales Manger, Finance they where all so kind and helpful. I am so happy that I bought a Trail hawk. Gas mileage has been awesome. Their service and maintenance has been awesome. I recommend Legacy Dodge Chrysler Jeep Ram - Fort McMurray Thank You Legacy Dodge.

Cummings Maritza (Nars)

Great and reasonable pricing!

Jerry Park

Had to replace another CV joint it seems like a every 2 year deal, the rubber boot on the joint must be made of rice paper. Also had an engine light problem due to the eco fuel stopped working, they wanted clean all the injectors after the fact of hooking the computer up to the truck cost me 278 dollars and still couldn't find the problem. When I go to pick it up the cowl that goes on the top of the engine was still in the back seat,I then went in and asked did I have to pay extra to have it put back on . So a simple engine light problem cost me basically a 1000 dollars. So much for buying the extended warranty.

Gerald Christensen

Amazing customer service fantastic deals. No one could touch the deal they game me and my friends. They are straight forward and transparent go hassle and no pressure definitely went above and beyond for us. The service is fantastic as well friendly and fast and tell you the truth- no upwelling. What a great relief compared to any other dealership I’ve dealt with in the past.

Overclocker4

Place seems kind of run down, congested. A couple of the service people seem kind of snobby, if you tell them service when they're parts they will point you somewhere else and shun you. Otherwise great tho.

Spencer Head

Went in looking to trade my car for something more practical. Dealing with Jeff was truly amazing and he made it a great experience, got me into a 2019 Ram Rebel and I am absolutely in love with it. So far the service with Legacy has been top notch as well. Thank you Legacy and Thank you Jeff!

Brittany Sutherland

Wonderful customer service! I dealt with Melissa and she was able to handle everything with sophistication and had a great deal of knowledge to share. It was very refreshing to work with someone with such passion for their job. I will definitely recommend :-)

Tony Smith

gave me more then fair trade in value and found me the truck I wanted , no hassle and very friendly service . thanks again Jeff for getting me in my 2020 Mega cab I wanted

Leander Conrad

I am doing a project on my truck. I talked to Ashley in parts, and told her what I what I was wanting to do and what items I www wanting. She informed me of which parts would work best, and what would be the most cost effective in the long run. Very pleased with the help Ashley was able to give.

Brian Pardy

Jeff at legacy Dodge is an absolute blast to deal with. He took all the stress out of buying a new vehicle and put me behind the wheel of exactly what I wanted. You can't go wrong with this guy.

April Tollman

I will admit we were hesitant in dealing with Legacy Dodge as we're GM fans but a friend hooked us up with Jeff Batchelor and Jeff made the buying experience so easy and treated us very, very well. We were looking for a used truck and he listened to what we wanted and didn't try to push anything on us that wouldn't work for what we needed the truck for and we even ended up with a GM, lol. We are so glad we ended up going to Legacy Dodge as we got the perfect truck for us and I would totally recommend that if you're looking for any type of vehicle to go see Jeff as he went above and beyond our expectations and is just pleasant to deal with, you will not be disappointed.

Stephen Parsons

I live out of town now, but have come back purposely to this dealership to purchase a second car. The staff is awesome. I dealt with Mike and Lindsay both times for my wife's car and then mine. They were honest, helpful and no time was I pressured to make a purchase. They were legitimately looking out for my families best interest, financially and with safety in mind. My Journey Crossroad is awesome and has by far been my best purchase yet. Thanks!

Dustin Stuyt

Dropped off my truck for a 9:45 service appointment to diagnose two codes and change oil. Vehicle was not taken in or looked at the entire day. Great sales team, service is very disappointing.

Maria Hennessey

I had the best experience at Legacy Dodge thanks to Sarah McRann. I was there with two kids in tow and she was so amazing with them. She helped keep them busy and took my oldest around with her so I could concentrate on exzactly what it was I was looking for. Sarah was so friendly and easy to talk to when it came to my many needs. I left Legacy Dodge with the most perfect vechile for me and my growing family. Thanks Sarah, I will definitely be seeing you again in the future.

kelly jomha

Had a great experience buying a vehicle from Jeff Batchelor. He was knowledgeable and courteous and showed me great service. Highly recommended and thanks again!

Kyle Sanders

Absolutely the best customer service experience I have ever had. Ashley Ruecker was extremely professional and helpful and definitely went above and beyond. I will definitely be telling everyone to go see her and to go to legacy dodge for anything they need. I will be back!!!

Murdock Hillier

I owned a 2009 Dodge Journey it was a lemon time and time again for service that was never fixed even though it was in the garage numerous times one winter in had it in my drive way working 21 days out od 90 towed to the garage time after time called to come pick it up time and again would send the shuttle for me before it would arrive I would get a call it is not working again this morning we will work on it again and try for tomorrow got so I traded it vowed it would not be another dodge got a call from a salesman named Eric told him of my experiences convinced me it was now all good all the problems was now fixed and this would not happen again shame on me I bought it today I took my Jeep in for a recall told it was not a big job got it there at 7:20am only one ahead of me phoned at 2:30pm guess what not in the garage yet same oh same oh and here is the kicker my warranty gives me same day coverage for a machine to drive but the problems fixed and all in the garage only a quick fix I said no problem stupid me but never again and I would say to anyone buying a machine stay away from this garage if by any chance I am proven wrong I will be the first to print an apology for this posting and will tell anyone willing to listen I am wrong but I I am safe for that think lol will I received a call from the manger yesterday after my posting and the conversation was great the problem with my appointment was very quickly resolved and had my jeep back very soon. The manger admitted that there was a few checks and balances that was missed he apologized personally and rectified the problem in my favour I said I would apologize if this happened so this is my apologize to Chris and his team looking forward to our relationship going forward again thank you for your time and attention to detail.

Sam Annan

I've been in fort mac for over 12 years and owned dodge products my whole life, I dealt with this dealership many times even when it was the worst service , I don't know what you guys are doing, all I know is that it's been changed 360 and service department became the best in town. Go see Moe in sales for a new vehicle, he's very patient, honest, and friendly. Keep it up Legacy dodge. ????

Rory Wright

As a first time buyer, I really didn’t know what to expect. Jeff at legacy was an incredible help. He walked me through the whole process and made sure I understood everything. I was anxious walking in, but it was by far one of the easiest experiences I’ve gone through. Great time at Legacy and overall great people! Will definitely be back in the future!

Jared Andrews

Moe and Erik took care of me 100% I was convinced to keep my business local and was not disappointed, they took their time to look over what I was offered elsewhere and not only matched the deal but offered me more incentives to buy with them. Great service ! Will recommend

Paul Rivet

I contacted Legacy from out of province for a used truck inquiry and was responded back from Diane. Diane was extremely responsive and professional in responding and knowledgeable in the truck I was looking at. We didn't end up doing a deal, but I would definitely reach out to Diane again and recommend her to others in the market for a new vehicle.

John Bayko

I’m from out of town and I called about making an appointment for an oil change while passing through on a road trip. The friendly service I received from Rachel makes me wish I bought my car from your dealership. Not all people who set up appointments at dealerships are as nice, believe me. Keep up the great work!

Melody Scobie

I stopped in to see if they could quickly change my tail light as it was burnt out. They sAid they had to take it in... I’m like...ok... so they drove it around back opened the tail light , left it like that for half hour ... I watched from the window... put light in ... and charged me $65 like omg... it takes about 2 mins to change the bulb... I would have done it myself but didn’t have a screw driver in jeep... needless to say I wouldn’t darken their doorstep again . I would suggest going to Edmonton or anywhere else .,,

Jodi Greenway

It all started with an email stating that the malfunction indicator light was on in my jeep and that i needed to get it serviced as soon as possible. There was no dash lights on. I drove it to legacy dodge and left it there. They suggested i get a general maintenance check-up because i was at 65,000 kms. I got a call later in the day stating that they did the AVR testing and both my batteries are dead, because in my jeep there is a main battery and an auxillary battery. Ok cool, but how can the batteries be dead if i drove it to legacy? "Well these things happen" In brand new vehicles? Ok. I spoke with a mechanic because i had a hard time believing that both batteries were dead and there was no reason for it. The mechanic told me that there was a malfunction causing the batteries to drain, but because its over 65,000km, its a maintenance thing and not covered under my extended warranty. But what about the malfunction? Shouldn't that be covered under warranty? Batteries are maintenance. Ok. I left with a 1400 bill, i was charged for the AVR testing, cleaning the brakes, 2 new batteries and labour. Note: there was nothing wrong when i took it in, not even a dash light on, just this email stating that the malfunction indicator light was on. The next day, as i'm about to leave to Edmonton, my battery light comes on, my dash tells me to stop safely because my jeep will be shutting off. Ok. Back to legacy i go, the mechanic notices that the battery wasn't hooked up correctly, one of the cables loosley set to the side. I was told there is no excuse, the mechanic hooked it up incorrectly. Ok. Carry on. I go to open my glove box, it smashes down and the contents of my glove box are now on the passenger side floor mat, apparently the individual who checkedhe cabin filter didn't put my glove box back in correctly. I pick up my stuff and head to Edmonton. I get to my hotel,and then i get an email from jeep telling me not only is the malfunction indicator light still on, now the charging system light is on????????‍♀️????????‍♀️ Since i'm in Edmonton, i take my jeep to londonderry dodge. They do diagnostic testing for free and tell me that there is an internal malfunction with the radio, all this is covered under warranty. Now, i'm assuming the malfunction draining the batteries came from this internal issue from the radio, which was never diagnosed from legacy dodge. This happened almost 2 weeks ago and noone ever called to clarify this situation. Upon further discussion amongst my peers, it was discovered that Legacy dodge has a reputation of doing this to alot of other women. Good job guys, thanks for your distrust.

kody krecolowich

Booked my truck in for warranty work at Legacy Dodge. Appointment Clerk, Rachel helped get my truck in with out any issues. She was very friendly and knowledgable towards what exactly needed to be done for my truck and helped me with any of the questions I had! Staff and customer service were top notch! Will for sure be back!!

Robert Hart

Had an amazing experience with all the staff at Legacy Dodge. They were very understanding to our needs and accommodated us in every way. Especially Kolby the manager. We would absolutely recommend this location when looking for a vehicle.

rachelle elnachar

I usually drag going into dealerships but after dealing with Chantal, she made the process so easy! Everyone is so friendly in there and want to earn your business...Great customer service!!! Thank you Chantal

jessica Broderick

Un-freaking-believable experience with Jeff Batchelor and Mo!!! Seriously blown away. Went to test drive a Grand Cherokee, not really expecting to love it. Fell in love as soon as I got on the road - still didn’t think I could own it because it was out of my price range and I was already in a hole after losing my shirt on my previous vehicle. I wanted it so badly, and low and behold Jeff pulled of a serious miracle, AND I drove it home off the lot only 4 hours after my test drive!!???? Forever thankful for my experience with Jeff! If you think it’s not possible, he will make it possible for you!! Never say never. So so thankful he pulled it off when I thought it was never going to happen for me. He goes above & beyond 110%, the absolute best! Can’t thank you enough Jeff and Mo. I am in love with my new ride ????

Joyce Walker

Thank you to Jeff Batchelor for the great experience, advice, support and your positive attitude, it made my decision of purchasing my beautiful new 2020 Dodge Ram 1500 Longhorn Crew Cab 4x4 in Maximum Steel Metallic a happy experience .. This old gal has never owned such a Beauty of a vehicle before . Still can’t believe it. I’m in awe. Thanks again Jeff???????????????????????? Yabadabadoooo!!

Dave Yayechnick

Hear nightmares from some people. .ive always had good service and helpful people.touch wood... would be nice to have better parking.that sucks big time .

Harvir Khaira

Worst experience ever, salesperson Jeff provided so much false information over the phone and when we made a trip from Edmonton to fort Mac to get the car they changed the whole story and started playing word puzzle, they try to trick the customers by confusing them with number and hiding important factors. Definitely won’t recommend.

Richard Green

Don't take your vehicle for service here!. They are way over priced and the quality of work is extremely poor. They completely rip you off and will tell you that you need to fix something even if you don't. Complete money grab.

Blake B

I love going into Legacy Dodge, everyone in parts and service are always so happy and friendly. I recently dealt with Ashley, she was very helpful and quick to find what I was looking for.

Christina Emberley

I spoke with Melissa Kelly about some questions that I had and could not have received better service. She was kind, very knowledgeable, and patient (first time looking into vehicles - I had a lot of questions!). I could tell she genuinely cares about her job and the people she deals with. Can't say enough!

Brad P

I moved to fort McMurray to start a new job. In the first month my car died and I needed a new one. Despite my short employment, Lindsay in finance was able to get me approved and back on the road in no time. Great experience all around!!!

Kevin and Stacey Gustafson

We have bought 2 vehicles from Jeff in the last 8 months and we are so happy with the professionalism of Jeff and Moe. Highly recommend buying a vehicle from Legacy and especially Jeff.

Elaine Home

My husband and I recently purchased a 2021 Jeep Gladiator from Megan at Legacy in Fort Mac. It was an amazing experience. Megan was super efficient at her job and very patient with us as we weren't sure what we wanted. She was so helpful and really pleasant to talk to. We look forward to continuing our relationship with her in the future.

Garett Gessner

Took my 2011 Ram R/T in for a recall, the service man working on it, I believe his name was Tim went Above and Beyond what I was expecting, checked my front end! even cleaned my windshield! Great Service!

AC Jay

I bought a 2019 Ram Rebel from this dealership last month and was totally happy with the performance and looks of my new truck! The buying experience at this dealership is smooth and quick. However, after-sales support is a dismal. First, during the handover, it was me who noticed that an agreed option (tonneau cover) isn't installed. So it took another hours of wait for the issue to be checked, resolved and installed. Second, a few days passed and when it was time for me to use the truck bed, I noticed an included option (tie-down hook rails) missing! A month went by and after contacts with my Sales Rep and her Sales Managers, the missing part is still missing and nobody from the dealership has gone back to me yet. When will this company learn that Customer Service doesn't end after a product sale ? I have paid what was agreed, no more, no less. In return, they should do their part by providing a product free of deficiencies and a promise of dedicated support.

Crystal Brown

Traded Wrangler Sport (2011) in 2013 for Sahara (2014). Excellent service from Stu at that time. Now I have traded in the Sahara (2014) for 2016 Cherokee Trail Hawk. Excellent service again through Stu and Ben. Also purchased SRT8 Challenger in 2013 for my son. Stu and Ben set him up with a 1500 Dodge Ram Sport (2015). Awesome dealership! I am also proud to know that Tim Guitar is now a mechanic at Legacy Dodge. I feel confident that when I take my vehicle for service that Tim will take pride in his work. I ask for Tim!

Aaron Lee

I would like to thank Lindsey in the finance department for the help. I had an excellent experience at the dealership because of her.

James Long

When you are viewing a car and purchasing it the only thing they don't do for you is shine your shoes. However, if you need service or emergency service you will not be helped at all! I REPEAT NOT AT ALL!!! They are the worse dealership to ever deal with. When you pay $75,000 for a SUV and you call roadside and they tell you they can't tow your SUV because they don't have space to hold the vehicle at the dealership?Also, in addition make the best of it they told us they couldn't even service the vehicle for another 3 weeks and our best bet is to not drive the vehicle and leave in your back yard for 3 weeks. ARE YOU FREAKING KIDDING ME??? All I can say is, if you live in Fort McMurray and you think by buying in the city and not Edmonton or etc. that your gonna save a few bucks either by not having to drive to Edmonton for service or you got somewhat of a better deal at Legacy in Fort Mac, save yourself and DO NOT BUY AT THIS DEALERSHIP! I REPEAT DO NOT BUY HERE!! Times like this I wish you could give 0 stars.

Zeinab Mansour

service here was really good, Moe made sure I was completely satisfied and made me and my husband leave really happy and did everything he can to make sure we got what we asked for.

Jeff Bursey

Excellent experience at this dealership. The owner himself approached me to make sure I was taken care of and getting the best treatment possible. I love my 2015 ram 2500 and the price was better than any dealer in southern Alberta could get me. The involvement this dealership has in the community, along with the hospitality they provide their customers, will keep me committed to supporting them. A++ from me Legacy Dodge!

Fort Mac Renos Ltd

I have bought 4 vehicles from here so far and never once had a single problem, from the sale to the after sale and service its great. Highly Recommended !

Sherwin Abing

I had Great Time with Moe for very nice dealing and showing everything..i bought my 2017 Cherokee Today thanks so much for your help

Chris Samms

Absolutely pleased with the staff at Legacy Dodge. Huge shout out to Jeff Bachelor and Kolby. Jeff has helped me with 3 vehicles now and every experience has been honest, clear, and enjoyable.

Nathan Faulkner

Ashley In parts is Awesome. Will go out of her way to help anyone. 5 stars for sure

Stacey Carter

Ashley Ruecker in the parts department is very friendly, outgoing and knowledgeable person. I always deal with Ashley, I know she's got it right the first time,and I never have to worry about getting the wrong parts! Legacy Dodge is lucky to have her as part of their team!

Melissa Kelly

I bought my Jeep here ! the experience was absolutely amazing. They got me exactly what I wanted for an awesome price. I went and seen Lindsay Erickson in finance. She made that part a breeze!! very knowledgeable about all of the extended warrenties and protection plans they have to offer. Shes the one to go see, when you go there for your vehicle ! Thank you Legacy Dodge & Lindsay !

Jessica Folkes

Highly recommend going to legacy dodge! Awesome customer service ! Ashley is your go to gal for any help in the parts department , very knowledgeable , fast and informative ! Very happy customer !!!

Ad and Shawn Bennett

What can I say about JEFF.... WOW!! This is a guy that walks his talk. Before I even test drove a car I laid a long list of concerns out on the table... I wasn’t even interested in considering buy because I LOVED my vehicle but a friend told me I should Just check it out. AND well I walked out the same day buy a car with a lot less Kms, so many more features and same monthly payments. Jeff worked his magic and continuously surpassed my service expectations. If you get the chance to work with Jeff you will not be disappointed.

D'Arcey MacNeil

I dealt with Melissa on a recent visit to legacy. She made the whole process quick and easy. Great customer service and friendly attitude. Will definitely be using her for all my services from now on.

Darren Ehler

Went into Dodge with little expectation as I was never a big dodge fan. Started chatting with Jeff Batchelor and a week later I'm sold and driving a new truck. He was very knowledgeable, respectful and really made it a great buying experience. Jeff goes over and above to ensure you are excited about the vehicle you're buying and just an all around great guy. Thanks again for the excellent experience and love the new truck.

Chris Riggins

Trying to get information from this Dealership is like pulling teeth, one of the worse dealership in town, I'd Rather go buy from Edmonton than you to them.

scott orr

I was getting spammed with advertisement for rims and tires and I did need some so I clicked on their ad. Messaged back and forth with someone about what I was looking for. Asked if the had an online catalog of rims in stock as I am only in town for a few more days and wanted to get this done ASAP. They were helpful or it seemed but kept asking for my phone number. I said I would rather deal with email or the messenger app so they said someone would get back to me and after that I haven’t heard a peep. I followed up and got the response of “ Noted. I see that your information was already been submitted. My team will contact you as soon as possible. Thank you for visiting us! Have a great day!” and still nothing. Never known a company to turn an easy 4000$ sale down like this. Business must be going good to just ignore customers. ***Edit/Update 3 weeks after the reply to my comment stating someone would be in touch, I still have not been contacted. If someone had, I probably would have still made the purchase as I am in town again if someone had.

James Semple

I am usually a tough sale at the best of times, takes me forever to make a decision and I go back and forth between scenarios several times...and often end up not making a decision. Jeff was patient and extremely helpful in finding what I need, especially during difficult times for vehicle shopping. All of the staff were great to deal with, Moe from finance, Nad and others. I didn't feel pressured once. Will be shopping there again.

Yvonne Gilbert

Jeff went above and beyond to help me find the perfect vehicle, i am absolutely thrilled with my new Highlander! I would recommend him 110% if you are looking to purchase a vehicle.

Dante Marshall

had a great experience here! Very satisfied. Also, special thanks to lindsay in finance. Great person!

Dan Wesseling

The salesman started out asking for my personal information prior to even seeing if there was a vehicle I wanted. I was looking for a used truck and wanted to see if there was a truck I would be interested in. He wanted my social insurance number which I refused to give.

cynthia coates

We had been looking for a specific new ride for awhile and priced out what we wanted and options , took a drive to Legacy one evening not expecting them to be open and Jeff saw us and made the point in asking if he could help ... the rest is history , his personal approach and help won our business. Jeff’s knowledgeable and not pushy he really was interested in wanting to know what we wanted and made that possible . Loving our Gladiator ????

Aurora Flooring

Amazing dealership, the best in town hands down! Highly recommended

Jade Botting

I was in desperate need of a vehicle, Erik was great to deal with and got me into the vehicle I had decided on within 24 hours, detail was beautiful and service was amazing all around!

Keegan Gaulton

Chantal was awesome, good pricing and fast service. Thanks again! Would definitely recommend to others :)

Stephanie Hewitt

Bought myself a new Jeep Grand Cherokee in June 2020 and I love it! Jeff was so awesome to deal with. He deals with you on a more personal level. He gets back to you very quickly and he knows the information on all his vehicles well. Very professional and friendly. I recommend him highly for sure!

Emmanouil Makridakis

Great customer service. Tim Guitar was very helpful setting up my new key for my Jeep. I'd definitely suggest this dealership to everyone.

Jessica Remmi

Amazing group of people, sales were super easy to work with. Got me exactly what I wanted, explained the numbers thoroughly to me, and no random surprises when I got back into finance. buying a vehicle is an absolute pain but they made it so seamless. I've been servicing my last vehicle there for the past 6 years, the service department goes above and beyond. They have a customer for life

Steve W

I went in for an oil change and came out with a charger. 10/10 sales staff.

Matthew Fowler

great service. bought two trucks since the new owners have taken over in 2011. This is not the same dealer that was there - these guys are great to buy from and deal with.

Selby Pearce

We bought a Dodge Journey from Jeff Batchelor today! The experience was awesome and we were treated great by all the staff at Legacy Dodge! Thanks everyone! We love our new ride! Selby & Sandra Pearce

Rob Gillespie

Simply put, if your looking for a new or used vehicle this is the place to go, and Cody is the man see. Honest, straight shooting, and friendly is the best way to describe this guy.He got me into a blacked out 2017 Dodge Ram, beautiful truck .I walked into Legacy Dodge a stranger and walked out feeling like I belonged to a special group of people. New owners, new experience , new Legacy, our Legacy.

Jen Davenport

I've had my Jeep for over 3 years. Very little issues. When I have questions Tim Guitar is extremely helpful and very friendly.

Shelly Hodgson

Great experience!! Was on vacation and decided I was going to buy a Jeep Wrangler and trade my old one in and Jeff catered to all my needs and found that certain Jeep that I was looking for!! He was the best expierenced I have ever had buying a vehicle!! Thanks for all your help Jeff!!!

RamSport 1500

Awesome service!! if you want a good deal, look for sarah. Very nice person????

Tiffany Stagg

I worked with Ryan Moyer, and it was the best $ easiest automobile purchasing experience! Go see him if you want the best all around customer service experience and you want someone fun & enjoyable to work with. You can tell he really wants to make you feel appreciated as a client.

steve metson

My experience with legacy dodge has been nothing but 100% amazing. Dealing with Anis and all of the help he has given I couldn't have asked for a better dealership/ sales person to deal with. Although the deal didn't pan out, I just want people to know this is a great dealership and if going there, talk with Anis and he will be one of the best guys you could deal with. Thank you so much for all of your help. Steve

Cheryl & Brian

We 've bought five dodge vehicles and leased one in 16 years. Two were bought this year. Any issues were dealt with quickly and efficiently. Our sales person, Chantal El-Chaar, has checked in with us a few times to make sure we're satisfied with our vehicles. Looking forward to more great service!

Henry Africa

Took my vehicle in for an exhaust alignment. My experience from arrival, to collecting my vehicle a few hours later, was very positive and pleasant. Everyone I spoke to was very professional and friendly. Special thanks to Sheri for making it a smooth and enjoyable experience.

Ganzalo Wells

There is a huge change at legacy lodge when it comes to service from past to present ,they are more efficient and timely and always trying to improve customer satisfaction ,Abraham is always been helpful to facilitate and expedite the service process

Aaron Milligan

This is the worst dealer ship I ever came to I would not recommend anyone to come here poor service and couldn't even accommodate a rental vehicle after they told me they could get my truck in first thing in morning and they couldn't left me stranded

Brendan White

Had a great experience at legacy dodge they were fast accurate and over all wicked to work with to get my new truck!I had a great salesmen that really went that extra mile to accommodate my wants and needs for my truck. I highly recommend using these guys to find a vehicle! Thanks Stuart and the team at dodge for all your help in getting my new truck

Tyler Klemmer

I have been in to legacy many times for vehicles and accessories. Always had Erik Joseph helping me. He never steered me wrong and always helped out with service issues if I ever had any. Overall its a great dealership and Erik is an amazing salesperson and makes me want to do all my vehicle shopping with legacy dodge.

roy dempsey

i was a first time buyer also at dodge ,a few days after i had bought the truck i noticed the driver side head light wasnt working properly so i went to doge and told them at the service counter , the girl i talked to told me ,yes we fix that $240.00 an hour , i said i dont think so . i had to pay out of my own pocket at another garage also my platnium agreement said i get 2 keys and 2 fobs , i got 2 keys and 1 fob , tks for the great experience .dodge.

Sandra Hemmingway.

Bought a used truck that had 60k on it and one month later the engine started knocking.I brought it to them and thet said if we tear it down and find nothing you will be responsible for the bill.I decided to holed off and when my truck hit 103,500 km the engine went...Instead of fixing it while on warranty, they put it off until I would have to replace the engine.Now Im looking at 8k plus to fix it....

Kris Ruecker

Called Ashley Ruecker for advice on a part I may need. She was extremely helpful. Her overall knowledge base on vehicles and problem solving is huge. I know I can rely on her.

Ty Gravline

My experience was great, if you're looking for a new truck, go see the new guy up there Jeff, easy going guy , and surely he'll find your next vehicle.

Elise B

I've had the pleasure of purchasing two vehicles from Legacy, a 2011 Durango which I later traded in for a 2013 Ram 1500. From sales to service, the experience was positive all the way around. If you're looking for a new vehicle, I would recommend checking them out!

Kelsey Drover

We dealt with Erik today at legacy dodge in Fort mcmurray! His respond time was amazingly quick. And he was such a great sales rep in store. Highly recommend!! 10/10. He was amazing

Ahmed Jama

I am a first time car buyer and the welcome that i got from Mike at doge legacy phenomenal. Mike had asked to take my time with each vehicle and get a feel for it. overall i got what i wanted for a great price thanks to the excellent customer service that Mike had presented at doge legacy.

Adam Deveau

Traded in my car for an SUV. Mike and Lindsay were a tremendous help and were able to find the vehicle I was needing to fit my family needs. Would highly recommend dealing with both of them for all and any of your vehicle needs. You will not regret.

Brandon Tidy

I came to the dealership with a tight budget and low expectations with what vehicle I would be able to afford. Fortunately for me a salesman named Jeff helped me a great deal and found the right car for the right price. I was blown away at what I could afford and am in love with my new to me car thanks to Jeff's advice and fantastic customer service.

chrissy lane

love dealing with both sales and service! so efficient and friendly and always going above and beyond

Kody Knox

Thanks so much for getting me into this ram rebel! I love it and service was phenomenal!

Nicole Butt

Excellent service! Jeff was very helpful in helping my husband find a truck????

Ashley Strobel

I love my new vehicle and Jeff Bachelor's knowledge and personable approach made my buying experience easy and stress free.

Amber Anderson

Awesome customer service! Lindsay the finance girl is amazing and Jeff Batchelor is an awesome sales guy! Bought 3 vehicles already!

Danielle Loy

Jeff went above and beyond to get us into our new van; within our crunched timeline. He was able to snag us what we needed from Edmonton and made the purchase process effortless. Big thanks to him and Legacy for all of the help.

Jodie Russell

I had a bad experience in 2016 with legacy, where I ended up buying my Jeep in Edmonton. This year when I wanted an upgrade, I decided to give legacy dodge another try. When I walked in, I was greeted with a smile by Jordan. I knew what I wanted and him and the management team were great with finding me exactly that, and giving me a fair trade in value on my current Jeep at the time. Moe in finance made sure to explain everything to me so I understood the finance side of things and was very quick an efficient. I walked in on a Wednesday evening and was driving away with my brand new 2020 Jeep Cherokee that I love that Friday. I want to thank my sales guy Jordan and the rest of the legacy team for helping me buy my new vehicle and making an easy and understanding transition! Great job!

Tricia Fawcett

Stuck on location, working nights.. no idea what is wrong.. got it towed in aaaand they worked magic to get it done quick even with parts shortages all over. Cheri went above and beyond with communication and service. Thank you for being there!!

Michele dale

On march 17th we stopped by Legacy to have a peek what they had, we were not committed to buying but just kind of browsing. We were so impressed with the attitude and welcoming we received from the staff, especially Moe, that 2 days later there's a new Jeep sitting in our driveway and a newer pick-up being detailed for delivery tomorrow! The dedication and commitment to the customer is something I haven't experienced here in many years. We were asked what was important to us, we gave our budget and what we wanted and hoped to get. We got more than what we hoped for with all the bells and whistles all while staying within our over all budget!! I would definitely recommend Legacy Dodge, with their new and improved customer service and dedication to client satisfaction!! Moe thanks for your patience and for helping us navigate through the process!!

Dan

Pressuring & sketchy sales tactics. From my experience at legacy dodge its about the dollar instead of the customer & experience of purchasing a car. I purchased my truck here beforehand, had no issues. Although this time looking around it was very upsetting and unprofessional. Really unfortunate. I will not recommend anyone to go here.

brandon pinksen

This is the very hard dealership to deal with. I called them in early 2018 about my tires that were stored there when we bought our new car in late 2017 and me and my wife were calling them every few days to get them and it was all ways the same answer that there looking for them. so most of the summer was over so we stopped calling.I called them on October 8th this year and was told I would get a call back in an hour or two. next day(Oct 9th) i called again this person told me they would have there manger call me back that day. next day (Oct, 10) called again talked to a girl that told me she would personal call me back before 3 pm . Never got a call back any day. so i called today and i was told that they needed more information on the tires, not sure what to say other then the size and there black and should have my name on them.They were OK when buying the vehicle but the service is terrible. They Still haven't found my tires, will post again when their found.

Sarah Dodd

Do NOT go here for anything! SCAMMERS! These guys will tell you anything you want to hear to make the sale then break items, lie about it and try and get you to pay for it to be fixed. We should have listened to everyone in town. Do NOT go here for anything!

Dan Locilento

I was greeted immediately upon arrival by Diane with a smiling face. Diane went above and beyond to make my transaction as easy as possible. Even on her day off she didn't hesitate to respond to my queries. I would recommend anyone interested in a new/used purchase or a trade-in to seek out Diane, she will not disappoint!

Erin Parsons

Hands down the best dealership in fort mac. Jeff was amazing to work with. He made selecting the perfect vehicle for our family simple. All staff were friendly and helpful.

chris wilson

Went in to Legacy just wanting to see what they had as options for used vehicles. Spoke with Jeff who was extremely helpful in talking us through the process for purchasing our first vehicle and explaining our options. Ended up pulling up the perfect truck from the lot and couldn’t find as good of a deal anywhere else. Easy purchase! Jeff has since followed up multiple times over past couple months to check-in and ensure we are pleased with the truck. Couldn’t be more pleased with the vehicle or the service!

Troy Poirier

Jeff Batchelor, That was the best experience I have ever had with a salesperson. The professionalism and service were second to none. You personally delivered my truck to me in a different city. I would highly recommend you to all my friends and family !! The process was easy and I got exactly what I wanted . Thanks again !!

Myles Harnum

Always great service and the advisors are very helpful with timelines of when work will be completed!

saleh wehbe

This dealership has improved a lot lately, my first experience with Williams wasn't good but now Legacy dodge has a great team and great service. Go see Moe if you want the best deal possible

N CRESS

Called Rachel to book an appointment for an oil change, she advised me they now have one hour spots, so I booked and my vehicle in and was in and out within one hour! Thanks for the great service!

David

Truck had engine failure. Had it towed to legacy for diagnosis, $700 later they tell me a valve spring broke and that the valve fell inside the cylinder striking the piston and caused catastrophic damage to cylinder interior. My warranty being up for some time now, legacy told me that I would require an entirely new engine, and on the phone quoted me approx $12,000 for parts and labor to fix it. Becoming very distraught after being told this, I had my truck towed to a different mechanic, a very honest and incredible mechanic, who analyzed the engine and discovered that yes a spring did break but it never actually let go of the valve. There was also zero damage to the inside of the cylinder. So my truck went from a $12,000 repair according to legacy, to a $10 spring just needing to be replaced. So I wonder how many of people have had to deal with such gross professional misconduct. And I got all the paperwork to prove it still. Do not buy a vehicle from legacy dodge, you’ll end up regretting it at some point.

Kyle H

Excellent customer service from Cody in sales. Bought a used truck a few weeks ago and had a seamless process from start to finish with great support along the way. Probably the best, and easiest, experience I've had buying a vehicle in YMM. If you're looking for a knowledgable salesperson who will continue to help even after you drive off the lot, I recommend Cody @ Legacy Dodge.

James Smith

Bought a SUV from the top salesperson who knows his stuff, but when it came to service after the SUV was sold ...well thats where things began to fall apart. Just because you're the "top salesperson" doesn't mean you can rest on your laurels and stop serving your customs. When we call to ask a question ...stop selling and help. Don't pass the buck to someone else in service or parts and never call us back. Follow through with customer service, even though there is no sale involved. And please stop asking for a google review!

steven sacrey

sales associate Paula Collins was the best she went above to keep me happy only reason I sill got my new truck there!!!!! service needs to be a lot better once you buy a new truck was not happy a all with the service . Paula is number one so happy with her service only reason I will come back !!!!!!!!!!!!!!!!!

Aaz Mem

Not sure if Jeffrey Batchelor understands the words 'do not e-mail me with spam' I never signed up for their junk e-mail subscription and have unsubscribed multiple times. Still I seem to be getting useless junk in my e-mail account from them.

Joseph Saxton

Recently purchased a new Ram from Legacy dodge and found the experience better then any I had before. Jeff Batchelor the salesman I was dealing with was never pushy and very respectful of my time. Every time I was purchasing a vehicle before I always got the you better act quick because someone else is looking at it, can honestly say I never had that line used or felt like I had to make a purchase. More then once he told me that if I needed more time or if it didn’t feel right don’t do it. The best part of my time dealing with them is a had my 5 yr old son with me me 90% of the time and they ensured he was entertained and felt comfortable being there. Big thank you again to Jeff and I will be sure to deal with him again the next time I’m ready to upgrade and recommend him to anyone looking for a new vehicle

Wendy Reeleder

I recently went into legacy dodge to pick up parts for my Journey and dealt with Ashley she was a great help and highly recommend her to anyone :)

Phillip Pederson

My wife and I both bought new vehicles from Jeff at legacy. One of the best experiences I've had in Fort Mac. Jeff was very knowledgable but not pushy. He let us decide on if they were right for us and everything worked out perfectly. Best salesman in Fort Mcmurray hands down. Thanks Jeff and legacy!

Caylee Bullock

I purchased my SUV through Jeff Batchelor one year ago. When I went to inquire about the SUV Jeff took the time (and had the knowledge) to answer my questions, ensured I understood and agreed with all the paperwork and never once tried to push the sale on me (I even left to take a day to think about it!). When I made my decision, Jeff made the process extremely easy and Moe in the finance department was honest about financing and provided accurate information about my options. I didn’t think I would hear much from Jeff after the sale was complete, but I was wrong. He reached out via call or email 4 times after the sale and called the other day to wish me a happy one year with my SUV. Each call wasn’t about making another sale or referring someone, it was to make sure I was still happy with my purchase and that I wasn’t experiencing any problems with it. Jeff is a knowledgeable and attentive salesman who continues to go above and beyond to ensure that the people he helps are truly happy about their experience.

Carlene Heath

Want to give a huge shout out to this dealership on making a bad experience into an exceptional one. I had issues with my vehicle & Kolby went above and beyond to get my out of my vehicle and into one of my dream vehicles to be in a Jeep Grand Cheorkee. I can't thank you guys enough! And a huge thank you to my sales person Jeff for being awesome to deal with as always ! Great job guys :) !

Matt Barron

My experience with Legacy was second to none! The moment I arrived interested, all of my questions and concerns were answered in a timely fashion. I was very skeptical I wouldn't get approved to get a vehicle, and they did absolutely everything in their power to not only find me an option, but one that worked with me and my budget. Even though I hit a few snags along the way, they helped me overcome every obstacle and got me into a 2015 Jeep Patriot. Erik, Kolby, Andy, Troy, Mike and the whole crew treated me with respect and knowledge, I would recommend anybody interested in a new or used vehicle to drop by and see them! They will do everything in their power to make buying a comfortable experience!

Jason Gladney

Jeff was the salesman who sold me my sweet 2019 Silverado. He was efficient, honest and a ton of fun during the sale and after. Had some corrections to do with the deal and all went smooth as butter. Thanks again Jeff and all you guys made it easy to jump in and drive away.

Johannes Joubert

Awesome experience from arriving in the parking lot, to driving out with my new Ram truck. Jeff was great. We will come again

Anthony Clowe

Bought one vehicle here in 2011 nightmare fast forward to 2021 Called them to sell my truck they offered 41k : they told me 90 kms were high kilometers I drive 400 kms south to Edmonton I got 48,500$ for my truck. Shop local? You decide lol

Omnia Assal

Thank you Jeff, very happy with my car, great service all around..

Jeannie Schultz

Bought a used car from Legacy Dodge. Had great service from Kolby and his team. The car was delivered promptly and checked over for me beforehand. I have put lots of miles on this car with no problems. I would recommend the team at Legacy Dodge for anyone who needs a car.

G x

Good vehicles, decent prices. Sales people can be a little aggressive. Does not go in for deceptive sales tactics many dealerships regularly employ.

Cory jfj

Went for a test drive in a Cherokee. Offered lower than they were asking and they declined. Understandable. But they didn't bother to inform me of the other models they had in stock that were similar and in the price range I offered. I found a Cherokee on their website an hour after leaving that I would have bought from them. They lost a sale today.

Dave Mackinnon

I Always get great service from the sales staff as well as the service team

Courtney Dorton

Had my vehicle serviced by Tim Guitar and was really impressed with his work and his top notch customer service! He's very friendly and knowledgable, he did a great job and went over everything. Ask for Tim if you're getting work done, you will not be disappointed!

Mercy J

Sales pushes you to give them a five star review but they won't make the experience good at all. Would not buy from here again, ever.

Meg Jones

It was a wonderful experience! Melissa in service was warm and helping and made me feel like what I needed was what I was getting. I would recommend her to everyone!

Adam Broad

I talked to Ashley in parts! Fast friendley Service! Very enjoyable experience! I think I'll buy my next truck here!!

Andy Dunne

We recently purchased a RAM truck at Legacy Dodge in Fort McMurray. Ryan Moyer helped with the sale and made the whole experience easy, enjoyable, and even fun. He was super friendly, knowledgeable about the truck and went above and beyond to make our experience positive and seamless. We later saw Moe in the business office who was also easy to work with and we felt that we were in good hands. Thanks again Legacy Dodge.

Andrewtjl

Excellent work, Jeff found exactly what I was looking for and still managed to get me the best deal in Western Canada.

Artur Lashkovskyi

Not the first time I'm being screwed by this dealership. Came for a simple oil change that I can do myself in 30 minutes and with help of a bucket. Promised time 1 hour to hour and a half. Said that I'll come back soon. In more than 2 hours vehicle is still not done! Asked about wait time and nobody seems to know how long it's gonna take. It is not the first case of time issues I encounter with them. I am not willing to kill my whole day off for such (pardon my french) bullshit

N. Alexopoulos

My Jeep was giving me some issues and I was thinking about taking it out of town to get the work done. When I spoke toa friend of mine about where to go in Edmonton they told me to get in touch with Cody MacRae here at legacy dodge. Long story short, Cody explained to me in great detail the revamping that had taken place, booked my vehicle in for me and followed up with me as soon as he had a time and quote. When I buy my next vehicle it will be from Cody a MacRae, what a great guy!

Tyson Duggan

I had a 2015 ram 1500 Got it cause every body at some point has to have a truck. Jeff at legacy talked me into coming down to see the new vehicle's He asked what was most important to me Like heated seats or color and I said I am just tired of paying a lot for gas having a truck So he showed me all the jeeps till I found one I loved. I bought a jeep Cherokee But when I took it off the lot one of my rotors Was broken So I took it back and told jeff the problem He got the mechanic to look at it and fixed the problem right away Replaced all my rotors and gave me a nice upgrade loner car to get around While my car was being worked on. I Will always buy my cars from legacy. Thank agian Jeff

Popsicle Pete

This was my first time ever buying a dodge due to needing the 3rd seatbelt for my 3rd kid on the way.Had to give up my beautiful Camaro for a beautiful blue challenger and was absolutely thrilled with the great service from sales lady Jobina she went above and beyond! Awesome job!! And I’m also proud to say I support local!

Abdul Elmi

Called to book an appointment to get warranty work done with Rachel. She was great easy to talk to and got me in on the date that suited me best.

Gary Exner

Very impressed with sales Eric's performance and all staff involved. Everything outlined in detail and he walked the talk. Finance people also very helpful and set everything out in understandable language. A real family like Team effort.

Collin Guignard

A lot to Explain but do yourself a favor if you ever need service; ask for Sandy in the service desk, it'll make your day! Above any level of customer service I've ever received from any dealership!

Josh M

Lol offered me 20k on a c400 with extended warranty and 35000 km no dents or major scratches i dont know if they assumed that am young and that i might be stupid but in all of the dealers I've dealt with this week the lowest I saw was 30000 based on the car options and status apprise ur car at other dealer because this one will rip you dry 20k lol what a joke

gfeener1

I must say I ordered parts from Dodge in the past and never had a good experience. I had the pleasure of dealing with Jenna Pelley and she was great to deal with. she was so knowledgable and didn't keep me waiting long. Jenna is the only one I would deal with at Dodge.

Kraig Young

It was awesome, Jeff Bachelor at Legacy Dodge in Fort McMurray did a awesome job helping me into a cheaper and gas saving vehicle. Definitely recommend anyone to go see Jeff, it will be worth having the chat with him.

Becca Boo

Service was amazing , and Charles Squires was tentative , and had great communication . no complaints ! new truck & great service : ) one happy little lady !

Jibril Burale

Had parts on order so called in and talked to Rachel she couldn't find them right then and told me shed call me back. She called me back in a timely fashion and got me booked for an appointment. She gave great service.

paul aucoin

Absolutely ???? hands down best customer service ive ever had buying a vehicle. Jeff Batchelor is by far the best guy in town to buy a new or used vehicle from, he found exactly what we wanted and didn't give up till he did! Would 100% recommend him to anyone and will be to all my family and friends!I'll be seeing you for a another new ride soon. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 10 star rating

Ahmad Baher

I picked up my new car from Legacy Dodge about a week ago and I'd like give a huge thank you to Moe. Great experience shopping and especially excellent experience in customer service. Keep up the great work Moe. Thank you again.

Frank Berard

It's been two years since I bought my jeep. Thought I would get over the horrible experience, but not yet. I was wrong to trust them and paid for it. Since then I have bought new vehicles from Chevrolet and Toyota and both great experiences. Same with my two sons never will they buy from Legacy in Fort Mcmurray. Please warn others!

Booze Infuse

Jeff.B is the easiest going guy you'll come across. No pressure, just a guy getting me in the right ride. Highly recommend

Brad Williams

Have nothing but good things to say about these guys. Curtis always takes great care of my Viper when it's in for service. Just bought another truck from them. I noticed an issue the next day, and brought it up for them to talk about it. The absolute concern they showed went above and beyond, Kolby and Mike were more concerned than I was. They grabbed a tech from the back, gave me a 20 minute break on the couch, and all was good. Issues can arise with anything, it's how you handle them that matters. They went above and beyond to ensure I was completely happy with my decision. I am even moreso now.

Brad Paris

Hey everyone. Just wanted to say, we used Jeff to purchase a 2021 Jeep Wrangler for my wife! He was great! And the poor guy had to put up with me! ???? her husband! Had a million questions, pretty sure he’s glad the deal is done? He did better than Terabain motors in Lac la biche. Beat out both Derrick Dodge and Londonderry in Edmonton! Thanks Jeff! Still wanting all the Details on the 2021 diesel Gladiator. When your not busy bud!

Kitty Nippard

I just want to say thanks to Rachel Atkinson for the awesome service regarding my last oil change.I called to book a service and she notice that I had a recall for a part that needed to be installed and the previous customer service rep that I dealt with never did follow up..Rachel got my parts order and set up my oil change all at once....I work in customer service and know that it is very important to look after your customers . Happy customers keep coming back....Companies need more employees like Rachel....awesome job...

Ed Hatcher

I recently visited the dealership I found the staff to be very helpful and courteous would recommend anyone to check them out, I'm super pleased with how my truck runs and handles itself.

Mike's Phone

I had a great experience buying a van from Jeff. His passion for vehicles and helping you find the one you love is evident. He knew this was a bucket list item for me and I could tell that he was genuinely excited for me and the adventures to come! Cheers Team!

Sean Mansell

Sales and management worked hard to get me a great deal, were professional and extremely helpful during unexpected circumstances with insurance. One of my insurance plans on a vehicle that was stolen offered a 5000$ rebate at the original dealer which I found out about only after I fully paid for the truck. Legacy was very helpful and assured that they would do the best they could considering the circumstances. After going back and forth between dealerships, the price I got from Legacy at the beginning was better then Edmonton for the exact same truck! I still decided to deal with Legacy because of their willingness to help, and give up a paid for sale if it meant I would be in a better position.

dance l monkeyCritchley

To start I'd like to say thank you to the staff I bought a 2019 ram 1500 it is by far a up grade from my 2015 when I purchased it all I wanted was command start witch I did not get. I was up set that I didn't so went up tonight after work and talked to them they were more then happy to see me and get one installed for me thank you very much I well be bringing my business there aging in the future no more cold mornings going out to start my truck awesome

Tiffany Swales

Excellent service! Sheri was such a delight and very professional. Will definitely be recommending to friends and family! Thank you!

sean michael

Picked up a Jeep Wrangler this month. Jeff was amazing. First time buying at legacy but this experience will make sure that I go back.

KENT ASHWORTH

I had transmission problems with my pick-up truck and I needed my truck repaired. The team at Legacy Dodge got me booked in right away and had my truck ready at the end of same day. The service staff was pleasant to deal with and answer all of my questions. I recommend this dealership, and when the time comes, I will be buying my next vehicle from Legacy Dodge.

Len Schultz

I was looking for a vehicle to replace my 2014 Santa Fe, and contact Legacy Dodge in Fort McMurray. The sales people were very helpful, and I considered the Jeep Cherokee Limited. The finance people guided me easily through the purchase of the vehicle. I would highly recommend this dealership for their honest, dependable and efficient dealings. Thank You Legacy.

Jillian Melendy

Service Department has improved 100% over the last few months. I've had nothing but problems with dodge since we bought our car (4 years ago) with service, from oil changes to disputing warranty. However, now it's always friendly and willing to help whenever I go there. We bought gold warranty when we bought the car and now I never have a problem when it comes to warranty work. They always call before doing anything unexpected and there are never surprise charges when I pick up my car. They even leave a customized dodge water in the cup holder. Service exceeds my expectations now. I figure such an improvement need recognition. Keep up the good work!

Marwan Aslan

Best service ever i had MOE assisting me and explaining about all the features of the car. It was amazing service and so helpfull. I recomand anyone who wants buy a car and be happy with to visit MOE.

Rachael V

My experience at legacy dodge was horrific! 6 times I returned in 6 weeks because they didn’t want to cover the warranty with the new transmission. They just kept sending me on my way thinking I wouldn’t notice my vehicle was still broken. The 5th time I went to pick it up one of there employees backed into it in there lot and ripped off the front end of my vehicle. After 6 weeks without my vehicle and them doing more damage then good I told them I was going out of town on the weekend. They explained there rentals couldn’t leave town. I told them I didn’t care if it could or could not it was there problem and if they would just fix the problem we wouldn’t be going down this road. Needless to say they fixed it the next day. Nothing but a nightmare....

Eldon Hancock

Just bought my new Ram 2500 from Mike Mahoney at Legacy and was very happy with the deal. Mike is a great guy to deal with and so far I am very pleased.

Taylor Brown

I bought a vehicle from this dealership over a year ago and that experience was great... The issue here is with their service department. I decided to buy winter tires from them and get them to store my tires in their storage. Keep in mind that I kept my tires in their storage even though I live in Edmonton. I like to visit family in Fort McMurray and get my vehicle worked on at Legacy because I bought my vehicle from them. I liked to support local business. First time I travel from Edmonton to get my tires changed over I decided to wait in the waiting room. I understand things take long especially in a busy dealership such as this so I waited patiently for hours... and hours. I waited around 6 hours before I went up to the desk and asked for a status update on the swap. They informed me that my car had not been worked on because the tech went home sick and they forgot about my vehicle. I had to re-book the service days later and extend my trip so I could get my tires changed. I was going to take my tires out of storage and go to the dealer in Edmonton but they paid for my swap and apologized. I decided to give them a second chance... Second time I drive to Fort McMurray to get my tires done I decided not to wait in the dealership. I dropped the vehicle off the night before and still had no call from the dealership at 4PM the next day for a tire swap... I called them and asked for a status update and they informed me that they were waiting as long as possible to call me because they had lost my other tires and new ones were ordered. They would not be in stock until the next week... I could not wait in the city that long so I had to get my tires shipped to Edmonton and installed by another dealer. I am very disappointed by the lack of accountability and quality in the service from this dealership. I will not recommend this dealership to anyone who asks me because of their service. The car buying experience was fine but after they have your money the service went downhill fast. I like the Jeep but this lack of service has made me consider other brands of vehicles for my family in the future. I understand that mistakes happen but this is unacceptable for a business that knows I purchased my vehicle from them.

Michael Dube

I'll start of by saying that this is the first time that I write a review because I usually not take the time but the service crew got me pissed. I went in for charging issues on my caravan. They diagnosed that the alternator required to be change and gave me a quote which I didn't agree with since it was overprice and had item that I didn't required. ( they wanted to change my cab air filter which was changed a couple months ago). Anyway that's not the problem, they reduce the price and I agreed with the new price. When the vehicle was ready, I went in to pick the vehicle up and the wanted me to pay the original price which included the cab air filter. I told them that I agreed to a certain price and I was not paying more. They drop the price but added $45 for shop supply after which I did not agree with. After arguing with them and them making me feel like an idiot throughout the process I paid he extra $45. This is the last time those guys will see me not because of the $45 but the way I was treated!

Britany MacDonald

Recently in the dealership for service on my Jeep Wrangler. Nothing but an awesome experience through the entire process! Friendly knowledgeable staff in the service department made the visit quick and easy! Thanks to Kirby for taking the time to explain everything and doing it with a smile too! Keep up the great work - I be headed here again to buy my next Jeep! :)

Regis Deschenes

Services is very nice keep good work

Matthew Rose

After dealing with a different local dealership for 10 years, I decided to get a look at the new Ram line up first hand, and I am 100% glad that I did! After test driving a 2016 Ram 2500, I figured I would see what kind of a price I could get for my current truck and see what kind of deal we could work on for the truck I just test drove. The price that was negotiated was exceptional. The salesman, Stu, was right on point! Every person that I spoke with, from the front desk receptionist to the sales manager and everyone in between, was very pleasant and helpful. I have never had such a positive vehicle purchasing experience before. Very very pleased with the way everything has gone with this deal.

Jenna Jessome

If you are buying a vehicle here ask for Meghan Lyle for your financing needs. She is friendly,honest and will do her best to make sure you are nothing but happy with your deal. I bought my first car with the help of Meghan when she worked at a different dealership and when i go for my second ill be going to her again at Legacy Dodge even tho i live in Edmonton. Great Job Meghan!! Thanks for taking the stress out of buying a car and making it exciting!

Yannick Labonte

This place was recommended by Shawn K, I came in to pick up some parts. Great service. I will consider the parts department for all my purchase on parts and pieces.

Erica Newhook

Best experience ever was when we bought our 2019 Dodge Ram bighorn from Jeff Batchelor! He goes above and beyond for his clients! First class salesman! Makes the best videos and even sends out Christmas cards with bonus business cards to promote other people’s business as well! He is also very involved in the community and gives back! Such a big heart! We don’t live in Fort Mac anymore, but will definitely be back to buy our next vehicle from Jeff!

Mark Klien

I bought a truck from here for my business and the sale was very smooth, no hassles and honesty upfront.

tcdevison

I had a wonderful and helpful advisor with my visit to legacy. She was kind, very knowladgable in her work and funny! Such great service. Fast & reliable. They should hire more ladies like delaraine. Thanks!

Aazar Memon

Asked for some info online regarding a used vehicle ad on their website. Did not receive information requested, but was added to every other junk mail they send out. I certainly do not appreciate their resolution to "call them to have myself removed from the spam list. I live in Florida and will not make long distance calls to talk to corporations who were told when contacted to not send me spam.

Tyler Melindy

Just purchased my 4th truck from legacy, 3 from stu and one from JD. Both have went above and beyond for me and my family. Definitely the 2 go to guys!!

Nabil Merhe

great service... best place to get the info you need.. Ask about Moe he helped us alot ! i would highly recommend visiting your showroom by family and friends.

Andrew Lee

The other day when I took a trip over to Legacy Dodge Ashley Ruecker in the parts department Helped me out. Ashley was really friendly,positive and very Professional at her Job.She made sure I got the right parts ordered That I needed at my satisfaction!! I felt very welcome at Legacy Dodge from Ashley Rurcker an Happy that she served me!!

Ethel Pelletier

I just wanted to tell you how cheerful and friendly your Appointment Clerk Rachel Atkinson is whenever I call about bringing my car in. When I come in after everything is done, she always has my paperwork ready. I am never kept waiting for it and when I come in to pick up my car she always greets me with a smile and makes me feel important. I really appreciate that.

Jeffrey Pellerin

Bought a new truck from Erik and it was a smooth and hassle free transaction. Got a good deal for my trade and my factory ordered 2017 Ram 1500 Limited came ahead of schedule. Also had some great service from Tim when my remote died suddenly and unexpectedly. Was simply a faulty battery. I was up and running in no time.

Justin Stearns

Here is my experience with this service department. My truck was broke into September 21 with damage to the window, steering wheel, seat cover, outside door handle and door panel. I dropped my truck off the next day September 22nd for an estimate. Legacy fought back and forth with my insurance company about the estimate (understandable no one works for free). Once they were all said and done I was told by the service rep Jeff that the estimate was all sorted out and they were ordering parts. I waited a week for a call to setup a appointment to have the truck repaired. I went in to see what the status of the parts were and I was then told by the service manager Mario that my insurance company denied the claim. Ended up calling the insurance company with the service manager Mario to find out it was approved and that there was a breakdown of communication within the legacy service department. I am told they will order the parts right away and I ended up dropping the truck off a week later. While my truck was in the shop I was told my cabin air filter was dirty and asked if I would like my cabin air filter changed. I stated NO! 2 days goes by and I get a call my truck is ready! Awesome! I get there to find out they ordered the wrong seat and installed it! Okay no problem told the service rep Joanne what this issue was. They didn't know how it happened but they kept the truck and ordered the correct seat and installed it. I picked the truck up Saturday November 7th. they had the correct seat installed this time. So I went down to the local NAPA to pickup a cabin air filter because Legacy told me it needed replaced. I went to install the new filter to find there was no filter in there which means they didn't put the old filter back in after I told them not to touch anything on the truck other then the authorized repair work. I told Mario the service manager and he seemed understanding that I was not happy saying this was the last straw that broke the camels back. But my story is not over yet. Then the first time I took my truck out at night I realize they didn't connect the LED lights in that are part of the door panel. The inside door handle broke on Nov 13th after I realized the LED's were not hooked up. So I talked with Joanne with service again about the truck she said the door handle is the original handle not a new one. OK I guess I need to buy a handle no big deal. Legacy offers to take the truck back, connect the LED lights and explore what broke with the door handle. At this point I am thinking if something is broke I will need to pay for it so I took the door panel off to figure out what is broke before it goes into legacy. when I did I find the door carrier where the handle connects drilled out and a broken zip tie. So someone obviously broke the carrier panel and tried to tip tie the door handle back on. After I realize this I took the truck to legacy and talked with Mario the service manager. Mario said he understands that they have missed the mark with me and legacy is going to step up and make it right. So they installed a new carrier panel and door handle free of charge while ensuring the LED lights were working. I am giving this place kudos for sticking with it and getting my truck back to the way it should be. I just wish it was on the first try. All other work was done without issue (window, steering wheel and outside door handle).I hope this is a one off.

Randy MacDonald

super helpful and friendly staff would recommend anyone looking to buy/finance new or used to go in explained everything very clearly and willing to make your experience the best it can be.

Laura Hollett

I have not been an easy customer to please but Megan in sales was amazing to deal with and help me choose the right truck that fit my needs both her and manny in finance have went above and beyond expectations to help me . I would highly recommend seeing these two to get you the best help and deal In getting into your new vehicle Thank you again you guys are amazing

Paulette Bulley

The volume started blaring on my Jeep Grand Cherokee and I was unable to turn it down. A quick stop at the service center and Chad quickly solved the problem. Far better service than we have experienced in the past. Thank you Chad.

Kumaran Pavananthan

Bought a vehicle from Jeff. Great guy to deal with. Honest, humble and driven. Great team to work with. Chris in finance ensures there's no headaches. Thanks guys

Mel M

Jeff Bachelor helped us buy our new (used) Jeep Grand Cherokee. He was very easy and enjoyable to work with and made our purchasing experience a very good experience!

Mary Drohan

Jeff and the team at legacy went above and beyond what I ever would have expected from a dealership. By far the best team I have ever dealt with in regards to buying a vehicle! Most dealerships once you buy forget about you.... not Jeff he even called two weeks after the purchase to check in to see how I was enjoying my new ride! You guys have restored my faith in the legacy team in Fort McMurray!

Jeff Eisnor

The staff at Legacy Dodge in Fort McMurray were very helpful from the moment that I entered their showroom until I was leaving with my vehicle, thanks to sales person Erik Joseph who made sure I received all the promotions being offered and any added features for the best possible price, he even calls now and then to ask if I am still happy with my vehicle and if everything is working as it should be, it's very seldom you hear of sales people doing that, many times after making purchases from other dealers I'd never hear from them again. Drop in and see Erik he is awesome to deal with.

Heather B

Bought my first vehicle from Megan. Excellent customer service and extremely knowledgeable about the product. Good job!

Jay F

WOW! My dad and I went truck shopping couple months back and we decided to stop by Legacy Dodge Chrysler after shopping around online and at other dealerships. The first thing that made my father and I very comfortable was the great customer service from the employees. The young man who assisted my father and I went by the name Moe and he assisted us all along with chosing details and options and made the whole car shopping experience a whole lot easier than we had anticipated! Keep up the good work!

Shawna Welsh

Originally had planned on going out of town looking for a vehicle but After hearing such great things about Jeff from a previous customer I couldn’t pass up the opportunity to go in and sit with him to find the right car for me. I knew right away I was in good hands, Jeff made me feel comfortable and made sure I was getting exactly what I was looking for with my new vehicle and not once did He make me feel pressured into getting something I didn’t want or a deal that didn’t sit well or worked best for me. Had a great experience with my customer service here at legacy and Jeff couldn’t have helped me find a more perfect Jeep. Thanks again!

Robin Bursey

I would like to thank Erik and the rest of the team at Legacy for making my purchase experience a great one! Service was great, and the process was super quick and painless!

Kudu industries

While in the dealership I received awesome service from Ashley Rucker in the Parts department! Will for sure go back to get that awesome service again! Thank you

Jill Herman

Jeff was able to listen and help find exactly what we need. He was knowledgeable and a pleasure to work with. Highly recommend dropping in and asking for Jeff when you you're in the market for a new vehicle.

Linda Ousana

I like to thank all the staff and the management at legacy dodge for the good service and even my ride was super pleasure with Abraham

curtis Hoddinott

I went to go get my truck and was greeted by name from Rachel A also she ask if I would like a bottle of water before I got served she explained the services done with my vehicle she was very good and had a great smile on for every customer that walked in the door thanks you Rachel you make my day

Ross Roche

I just purchased a truck at Legacy and had the pleasure of Dealing with Jeff he made the process very enjoyable and got me the truck I wanted the way I wanted it , if you are looking for a new Vehicle I would highly recommend going to Legacy and ask for Jeff.

Dwayne Norman

I have been dealing with Legacy Dodge since they took over from Williams. I've purchased 4 vehicles from them since then and think the customer service is great in both service and sales, compared to what it was when it was Williams. Legacy has done a major overhaul on the place and continues to improve everyday. Overall I have not had a bad experience at Legacy. If I have an issue with something I always ask and they usually take care of it for me.

matthew rideout

Erik Was super helpful and not PUSHY at all. Showed us exactly what we were looking for in a Jeep and made the whole process quick and painless!

Sophie Cameron

Last month, I made an appt. to explore my options for a new vehicle. I drive a Dodge Journey and am on a tight budget. Jeff batchelor was super helpful and knowledgable. He showed me each vehicle he felt would be suitable for me and was within my budget. I didn't feel any pressure from Jeff, which made my experience very comfortable and enjoyable. Will definitely be back to see him!

Logan Cardinal

Was a very good awesome experience would highly recommend to others my salesman Erik Joseph went out of the way to help and could not appreciate it more highly recommended

Alec Lelievre

Bys were awesome to deal with. Super helpful, willing to work with me to get me into whatever I wanted. Recommended to anyone. A+++

Mellisa Mujeni

I walked into Legacy Dodge with the intention of just getting my Jeep appraised and I left with a Dodge Durango that's how amazing Jeff and the team is. After asking me a few questions and getting to know my likes and dislikes Jeff knew exactly what I needed. I got a great vibe from him right from the start. If your looking for a car Jeff is most definitely the guy to go see.

Elaine Kelly

Have been dealing with Melissa in the service department for a little while now. She always has a smile on her face and is willing to help you with all of your vehicle needs and questions . ! Thank you Melissa !

michael mikestringer_15@hotmail.com

Me and my father came to legacy to look for a vehicle and got the best Treatment I've ever had before. Very nice not pushy and a lot of patience when looking and test driving .. thank you Moe for everything !!!!

Jennifer Knuth

Truthfully, I haven’t heard many good reviews in the past about Legacy, but I am SOOOO glad I contacted Jeff to help me purchase a new vehicle before shopping in Edmonton. Jeff is such a fun, positive, caring person who was able to get me what I WANTED instead of just trying to sell me the most expensive vehicle. He always listened and STILL goes above and beyond for me, even after I have purchased my vehicle. He was a dream and pleasure to work with in finding me exactly what I wanted IN MY BUDGET. Thank you so much for everything you did and continue to do Jeff! You really changed my attitude about our local business which I am thankful for because I am an advocate for supporting local. You have definitely made my experience 5 star and I have been non-stop talking about how great you are! Legacy, never let this man go! Lol

Lindsay Davies

Great overall experience with Jeff Batchelor at Legacy Dodge. He managed to get me all the bells and whistles I was looking for on my new Jeep, including adding a few extras into the deal! Made the drive from Edmonton to Fort McMurray worthwhile for sure! Thanks for the excellent customer service and follow-up. Highly recommended!

Joshua Atkinson

The appointment clerk provide fantastic customer service. She was very friendly and made my experience a five star experience I will be coming back time and time again with people like this working.

Kim Greenwood

Worat dealership ever. Parts people cannot locate parts no one knows what a going on. Quotes are not even close when you pick up your vehicles. Lots if rework vehicle always needs to go back. Will never go back to dealership again. Either go to ford in town which has been awesome for me or to edmonton

Silkyn Brown

If you’re looking to buy a new vehicle go see Jeff, he’s hands down the best car salesman I’ve ever dealt with. He’s very personable and will go above and beyond, even month’s after the sale to make sure you’re happy and taken care of.

Sherry Compton

Bought a car there , best kind of service until you leave with the vehicle . Went in because my remote start didn't work and engine light came on so I drove it home from the shop and the light came back on again and they wanted to charge me twice when they didn't fix the problem in the beginning , the Manger is not true to his words .. says one thing on the phone and changes his mind in person . Never will get anything there again .

Kirk Schultz

I purchased a 2011 ram 2500 in 2012, the sales and service I received was fantastic. I have recommended several of my friends to buy a vehicle through legacy dodge. I was so happy with my ram and the service I received that I just purchased a new 2015 Jeep Grand Cherokee for my family, we love it.

Suan Susan

I called to book an appointment and get some recalls done as well. The appointment clerk checked to make sure all my parts where in and then booked my appointment for the time and date that worked around my schedule. She even called me to confirm my appointment the day before. Great service once again thanks Susan

T Schirok

Great experience working with Jeff Batchelor from Legacy Dodge. Most of the negotiations were done over the phone and the vehicle was exactly as described.

Stan Harmon

Awesome experience!! Hands down best spot to buy a vehicle. Jeff was great, listened to all my needs went and grab the truck that was perfect for me and my family!! Thanks again Jeff!!!

Jesse Erickson

Great Experience! We needed a second vehicle, since we are so pleased with the service we receive from Legacy on our current Jeep we went up and got a second! Lindsay in finance got us approved on the spot and we did the paperwork and picked it up the next day! Thanks again!

Kevin Sustrik

Not much use going to website information incorrect and not updated

Jaci Steeves

Was recently visiting Fort Mac and had the pleasure of dealing with Sherri Lynn in the service dept. She was friendly, knowledgeable, and great to deal with. Would definitely recommend Legacy Dodge and Sherri Lynn for your service needs!

Rose Niemiec

Had an issue with my starter, Rachel was awesome booked me in right away. She got me ASAP had me out and on my way with minimal charge. Great service very friendly staff. Would recommend.

Fredrick Ellingson

This winter was bad for CV joints on our truck, 3 in a matter of a month. Legacy provided quick diagnosis and repair, the longest was a 3 day wait. Very happy.

Shimul Rahman

Worst service in town - always tried to ripped you off. To avoid them, I will not buy any more dodge vehicle. :(

Cassidy Dukes

Great experience with Jeff Batchelor! Fast, accommodating, and went out of his way to help me out. Thanks Jeff and Legacy!

Wendy Madigan

Brought our journey in with electrical issues without an appointment. They got it in next day to look at it and were able to located the problem, as well as several we just suspected. Sandy then called to explain what they found and how serious each issue was. Once we approved the repairs parts were in next day and we got the journey back before the end of the week. Excellent service.

Liam Connolly

Legacy Dodge is filled with great staff with even better attitudes! They are all helpful and knowledgeable about the product especially Gary, who isn't happy until the customer is beyond satisfied! Overall Legacy Dodge goes above and beyond for the people of Claresholm and surrounding area!

Ryan Davies

Our mazda 3's transmission decided to give out on us. We decided to check out the new Jeep Compass 80th anniversary edition at Legacy Dodge. Kolby and Ryan were absolutely fantastic in getting us into the perfect Jeep for us. They were very professional and made us feel right at home. Having never bought a new vehicle before I hope all future purchases are as smooth as this was. Can't recommend this dealership enough! When looking for your next vehicle stop in and see Ryan and he will hook you up.

Laurence Long

Went in to get my tires looked at due to an alignment issue that was around since i got the tires that I bought from them 6 months ago since they were wearing badly, instead of owning up to their mistake they made when they installed my tires they do everything they can not to fix their mistake by pinning the issue on something completely unrelated and definitely try to upsell you on service that does not need to be done. Would not recommend getting service done there by the incompetent service department

Chris

Terrible experience. Booked an appointment to get my sliding door fixed. Was in the shop all day and not one person could look at it. Customer service hung up on me twice, the third time I called, when they said they were going to put me on hold again, I politely asked not to be hung up on. The customer service rep got nasty and told me I was 'disconnected.' It took them all day to tell me that they didn't have time for the appointment I made a week prior. Never again. I will also go out of my way to inform my friends of the waste of time and lack of professionalism this dealership promotes. As everyone in Fort Mac says, if you HAVE to go to a dealership, go to Edmonton. Thanks for nothing!

Adrian Kelly

Dealing with Melissa in the service department has always been a pleasure! She's cheerful and and does whatever she can to help you out. I would also like to say legacy's customer service has greatly improved as well!

Jeremy Peters

Fantastic service department and always welcomed with a Smile and Friendly Hello! So nice to have a dealership in this town that actually cares and treats you like a person and not a number. Way to Go Legacy! Keep up the Great Work!!!!!

roman witiw

i have bought two vehicles from legacy and received outstanding service from the Sales team on both occasions very happy with service and both vehicles were delivered in like new condition.

zeina wehbe

i have been to your showroom and dealt with Moe directly... got the info needed just perfectly. thanks for your weloming presentation.

Jeep Cherokee

the people at Legacy Dodge Mo, Mike and Jeffrey are spectacular they truly do go above and beyond to help the customer . makein sure that the customer gets the best deal possible. They truly made me feel like a part of the family and for that I thank them.

Kayla Blackwood

Recently purchased a vehicle from here and had our best experience thus far. The staff were great and very helpful. We were shopping around at other dealerships but legacy was highly recommended by Jen Downs and we are pleased that we decided to buy there.

Steph Pendergast

Excellent buying experience. Kim in finance was amazing. All of the staff were beyond helpful and professional. By far my best vehicle buying experience in Alberta.