Reviews of West Side Mitsubishi (Rent Cars)

J Pili

Every time I go to their shop it's always a great experience. Staff always so knowledgeable and polite. But today they went extra mile. It was 4pm in the middle of highway my AC broke. I went straight to Mitsubishi West as I knew they were closing soon. The lady there welcomed me so nicely. After I explained her how important for me is to get this done right away, she went and talked to someone and they took me in. Mom of two, running small local business, with husband out of town, in two days going on a trip, this was huge for me! Huge! They explained to me what happened and that it could be done the same day. I didn't even have to wait that long and it was all fixed. Now I'm ready for our trip and don't have to worry if I'll have time to take my car to shop the next day. Thanks a bunch!

Jasmine Batarra

Excellent service very accommodating thanks to kyle batarra for helping me accommodate all my inquiries

Krisia Mele Montealegre

Had a good experience at west side mitsubishi I would like to say thanks to the great staff out there specially to kyle who assist us :)

davis abat

Good service! People are so nice and easy to deal with they will hear your concerns and not let you go unhappy with your purchase and services

Jamie Wiseman

On July 17th, 2021 we purchased a brand new 2022 Outlander, paid in full, and were so excited to drive it off the lot. Less than 5 months later, it is already causing us trouble. On Saturday, December 4th, I tried starting the vehicle in -18°C. It had trouble starting, and once it did, a warning showed up on the dash saying “Engine Malfunction, Power Reduced, Service Now”. I drove it 10 minutes to get home, and the vehicle was driving in “Manual Reset 1” and would not drive over 60 km/h. On Monday, December 6th, I tried starting it and the same warning came up, plus the check engine light, and both front and rear sensors. We called West Side Mitsubishi, who said not to drive the vehicle and call roadside assistance to get it towed to Northside Mitsubishi. So, we did just that. We called roadside assistance Monday morning. First they said they will have someone there in 3 hours. After 4 hours we called and they said that they are looking for someone who is willing to drive to Edmonton. Anyway, long story short, our vehicle did not get towed until Wednesday, December 8th. It was only -10°C that day, so no warning showed up on the dash when the tow truck took the vehicle. I called Northside on Thursday to get an update, and they didn’t have anyone check on it until after 3:00pm. They said they needed another day to get a proper diagnostic. On Friday morning, I got a call from Northside saying that the car is ready. They said it had to do with the EGR and that there was condensation that they cleaned off. They said they have never seen this happen before and they didn’t really see anything else wrong. They never replaced or fixed anything. We live in Fort McMurray, so not only did we not have a vehicle for a week, we also had to arrange our own ride to Edmonton to pick up the vehicle. My fiancé got the bus to Edmonton, costing him $75 and had to drive it 4.5 hours back to Fort McMurtry. We asked for a rental vehicle multiple times and were denied. Now today, December 15th, the same warning message is showing up. So, all of that stress and money for nothing. Nothing was fixed. A brand new vehicle, and it is causing us so much trouble already. We are 100% regretting buying this vehicle now. Honestly, I wish we could get our money back. A brand new vehicle is having issues that apparently cannot be fixed. We tried calling Customer Relations multiple times but no one ever picks up. I will never recommend Mitsubishi to anyone. A 0/10 experience so far.

xxshxnxllx

Overall, it was a good business transaction. Nice people.

Manjot Singh

Worst experinece with them, my friend has given some deposit they never mentioned anything befor about refundable or not. But my friend changed his mind so me and my friend gone to ask them to refund sales representative asked my friend why he not want to buy he said I didn’t liked your service. Then sales guy goes to his manager ANDREW, and told him same. He aggressively came out and directly told my friend that we will not refund. I asked him why not, you have not mentioned anything about this before so why we can’t get our money back. He angrily sees me and asked who you are. I said I am his friend he diectly pointed me to the door and asked me to get out. I said why, I am came with my friend and my friend also mentioned he is with me. I said I will not go out. He says I will call the cop. I said go ahead. He showed me his phone that he is going to dial but not called the cops. And he just said that we will not refund, complain who you wanna do. Searched online about store owner they ahad not published any info about him so that we can contact. Worst experience ever with them.

Ghil Urbano

There is no word to describe my happiness when I came to Richard and Taryn who help me get approved with a Mitsubishi Eclipse Cross 2018. Its my first car loan thats been approved despite my credit history. The customer service is excellent. Never could have imagine that I will get approved in a day. I highly recommend to everyone that you come and visit the place. No matter your financial situation is they will be able to give you a better advise and drive away with a car.???? Thank You so Much for helping me to start a new LIFE.

OnE BanG

I highly recommend coming to WestSide Mitsubishi. I had gone in browsing for a new vehicle and Shauntel had helped me to find the perfect one at a good price and awesome warranty. Overall amazing experience!!

YEG WORKX

Went there after I seen a used car wanted to check out was sold by the time I got there and seen different one but wasn’t as good helpful team though

Kimberly Preciados

I would love to mention one of your best staff, Ronald Go, for a great assistance in recommending me the suitable car that is within my budget ????. Excellent job????

Anjan Bhowmick

Good customer service. When we buy a new Mitsubishi Outlander 2022 , customer service she was very quick.

Jedin Rose

I highly recommend checking out West Side Mitsubishi. Harvey Robles was very helpful. Please look for him for inquires.

Andrew Opinko

STAY AWAY: hope every enjoyed a nice peice commishon there. I made a very poor decision and missed some VERY expensive add ons that were not disclosed. I feel embarrassed and ashamed that I let them get away with it

Joshua Alegre

highly recommended! quality cars! contact kyle batarra for more info ????

Trishia dela Cruz

This is the best car dealership among others! All the staffs are accommodating. I recommend you to look for Mitch Santiago. He is the best staff to assist you.

Rick Billay

We were very happy with our experience here. Melvin was a good salesman. Shauntel treated us really well in finance.

Gerick Gonzales

Amazing service by Richard Bordallo! He helped me choose the vehicle I want and need! I Highly recommend

Jp Perez

Richard Bordallo is one of the best if not “the” best in the province. Thank you for your help. Not just a client but I became a good family friend.

KM C

Ronald Go was an extremely helpful and knowledgeable salesman! The store looked very clean and I had a pleasant time.

Marten Ferguson

Ok it's a Car dealership..... everyone loves them..but we had a pleasant experience with a very helpful sales lady. Right when you walk in the dealership on the left is where she sits....she took the time to find us some options with 0 pressure. Made my daughter feel very comfortable while we were test driving.

Kelley Greene

I came in the other day just to look at what they had and the staff were all very welcoming, especially Ronald Go ???? He made sure to give me insight on the cars I asked about and was more than ready to accommodate my needs. Thanks for being helpful and kind!

Monica Dela Cruz- Santiago

I came in on a busy Saturday afternoon and all the sales person are occupied, this fine young gentleman approach me immediately and ask if i need any help, he's name is Mitch one of the sales manager of the store. he volunteer to help me out from the whole process and make sure all my questions are answered, being a first time buyer it helps a lot having someone working in that dealership to genuinely guide and help me and it makes my first time buying the best experience. i would definitely recommend west side Mitsubishi to my friends and family make sure you look for Mitch he will be happy to help! 5 star for you and for your team!

Kush Krop

Overpriced, I went to the Northside Mitsubishi and found it to be literally half the price it would have costed me to get my two struts done, drive belt and block heater replaced. I wont go there for repairs anymore, only oil changes are cheaper here.

Réal Binette

Dino the Sales Manager and Shauntel in finance were AMAZING! They made getting my new Mitsubishi easy and hassle free. Highly recommend!

Peter Osadciw

Christina definitely deserved 5 stars. She was very pleasant and instrumental in getting us a deal worth signing on the dotted line. Thank you for being an amazing sales person. Kathleen from finance was also a pleasure dealing with. She was informative and walked us through the whole finance process. No pressure to add on any extras. A very nice lady. We’re definitely going to be loyal West Side Mitsubishi clients. ????

Sayeh Taheri

Absolutely the worst. If you want to buy a vehicle, check other dealerships as well and compare the deals, customer service, and ..... They smile at you when you go in, but zero responsibility after. They sold me the car and the next day they told me the car they sold me was sold before and deposit is not refundable. When I asked for the refund they yelled at me that it is not refundable and I must buy another vehicle from them. They cheat easily.

LJ Ollier

Great service and friendly staff... Was helped by kyle batara. And now very happy with my 2020 Mitsubishi outlander.

katherine preciados

I was looking for my dream car when one of their staff, Ronald Go, came to help to find the appropriate one for me. He gave me insights and details about each car respectively which is truly helpful in determining the suitable one for me.

Dane Hingorani

Wish I could give this place a 0 star review. The service advisor Melissa and the fixed operations manager Paul do not return calls nor emails. They schedule you in and they do not have your loaner vehicle as promised. They say it is the customer who must make sure they have the appointments checked. I'm honestly shocked with their service and wouldn't recommend these guys at all. DO NOT PURCHASE NOR GET YOUR CAR SERVICED HERE. HORRIBLE HORRIBLE SERVICE

Alan Nguyen

SCAM SCAM SCAM !!!!!!!!!!!! There are a lot of hidden fees when you purchase a vehicle at this dealership. I came to buy an used car which was listed for $13000 but there were hidden fees, $1500 CVP fee and $700 administrative fee. WASTING people’s time. They try to attract customers to come with the competitive price but after adding the RIP-OFF fees, the price becomes the highest in Canada. Thinking of negotiate with them? You would always get a NO. DON’T WASTE YOUR TIME & MONEY. There are a lot of much better dealerships out there.

jovelyn morales

this place have a very attentive and accomodating staff, especially the on who handled me Kyle. Keep up the great work guys!!

DanIsia TV

Thank you to Kyle for answering our query when we try to get a car loan. Really appreciate for giving us a good offer and giving us option

Jannie Yuag

Westside Mitsubishi was very helpful in giving me possible options for my first vehicle. Ask for Harvey! He will take care of you .

Vern Toews

Excellent service. Great communication about everything that they were doing and did to me vehicle. Will be returning.

Alexander Esguerra

I was looking for a sub compact SUV for the Mrs./ West Side Mitsubishi Sales team helped in selecting the vehicle, make,model/trim level /answered all of our questions and concerns / Taryn in the green jacket in Finance is a splendid asset in her department and will assist West Side Mitsubishi to reach new heights in this upcoming year 2022 and beyond

Dan

These people are liars. They will change your contract without your knowledge. BEWARE! Negative reviews are true. Wish we have read reviews first before doing business with them. Big LIARS!

Natalie Van Santen

Dino is the MAN!! He got me exactly what I was looking for, at an amazing price and no pressure at all... he listened to everything I wanted and did not try to sway me to so ether wanted me to buy!! Incredible customer service from the moment I stepped in!! Thanks for the sweet ride Dino!! I’ll be back with everyone I know ????????

Rose R

Thank you Westside Mitsubishi for an awesome experience. Harvey was extremely helpful with helping me look at possible options for a vehicle. He was patient with me and made the process easy as a first time buyer. I will definitely recommend to my friends and family.

kenneth preciados

Good quality cars and best customer service. Ronald Go will be your man. He will help you all through out the process and very friendly and approachable.

Mario Lara

Great service. Repaired my Lancer's door. Covered under warranty.

Dona Sandi

Hi I went to buy a vehicle and ask them to tell me the exact price what we have to pay for Mitsubishi 2021. They said original price $28000 around.They showed me it is very good deal if I give my 2017 Mitsubishi RVR to them, and they said me I don’t have to pay a lot. So I was going to do the deal, and they asked me to pay $500 until I do the paperwork told me they will refund it after sign all the paperwork. Before signing any papers I asked from the administration how much exactly I have to pay then she said it will be more than $30,000, and it’s included my 2017 vehicle too. I thought that’s not fair. If I buy that vehicle without giving my car I would have to pay the same. But this deal they got my vehicle too. I said them I wanted to have time. I asked them to refund my $500 which I deposit 10 minutes ago, Sales person Christen said me earlier that she can get it to me but I will not get the same deal. I said it’s ok we will come in 2days, refund my money. then the manager, Christen, and Sam said they don’t refund my money. That was the worst customer service ever. I don’t recommend this place for anyone to buy vehicle.

Rae Mackechnie

Best buying experience I've ever had ! Dino was amazing, such a great guy, straight forward and to the point. Great customer service. I would definitely recommend buying your next vehicle from him. He listened to all my needs and helped me select something that fit into my budget and lifestyle. Aaron was great too ! THANK YOU SO MUCH GUYS !

Mary Claire Villasis

All the agents here are kind and accomodating especially Mitch Santiago. So if you visit this place just look for him and he will assist you with everything you need.

Sarah Logan

These guys are awesome, Christina helped me get my dream car I never even thought was possible. Everyone else was wonderful too. Overall just such a great car buying experience!

Ronald Go

I love coming in this place people are just so nice, very clean showroom and nicest hot drinks to choice very nice

Diane and Diamond Abesamis

We would like to Thank west side mitsubishi for helping us refinance our car with a 12k cash back, not only we got all of that they also got our interest rate lower and lower bi weekly payments. We want to thank Mr Richard Bordallo and the finance team for accommodating us and got us approved within a day. Smooth transaction and friendly service. Highly recommended!!

Aaron paul Martin

There is no word to describe my happiness when I came to Richard rbordallo who help me get approved with a Mercedes-Benz 2018. Its my first car loan thats been approved despite my credit history. The customer service is …Mor

Brittany Denis

Buyers beware! READ YOUR DOCUMENTS. Make sure you are clear on all fees BEFORE you sign. Other reviews confirm that they love to get you to sign quickly and flip through documents quickly so you don't notice things and this was also my experience. Christina, the internet sales manager, is very immature and unprofessional at times. She kept calling my fiance and I, "kids" and referred to him as "young man". I'd like to know her age, she can't be much older than us, if even. She also laughed in our faces a few times while negotiating, disrespectful but easy to brush off. They love to waste your time and make you sit so prepare for that. Shauntel, the finance manager, went over all her extra possible sales despite me telling her I wasn't interested, and it took her 3 tries to do my documents and then they were still wrong! She loves to flip through them quick to get to the signature page asap. She kept ignoring my questions as to why it was more than it should have been, there were some overcharges. Finally, Kathleen (another finance lady), actually listened to me and figured out where they were overcharging me and corrected it. I thank her for her time and honesty, she is the only reason for the 2 stars. She is very pleasant to deal with. Also, Jim, a delivery guy is a very nice man. Aaron, the general manager sent me an email when I first inquired, letting me know he wanted to make sure I had an exceptional experience. When I had the overcharging hiccup I sent him an email, but still have not heard back. My experience was far from exceptional.

Romeo Bordallo

Excellent, Great service, very professional. High recommended. Thank you so much

chad mcintosh

Illegal business practices by management. The manager attempted to charge me over 3000$ in hidden fees even though it’s illegal to charge them on a vehicle that has been advertised. I had to walk out on them!! When asked about the illegal fees the manager just said “ I believe you”. Do not shop here, the saying used car sales man came from this place.

Sachin Arora

Thank you Christina for the great deal. Good customer service.. cheers

Harla Critchley

This was a wonderful car buying experience. Melvin was super knowledgeable about my new Eclipse and answered all my questions (even the silly ones) with a high degree of accuracy and professionalism. There was absolutely no pressure to leave the lot with a new car, even though I did. Kathleen was exceptional in Finance. She provided me with everything I needed to get my new insurance set up and was very honest and outright with all the details and took the time to make sure I understood everything. Will definitely be a repeat customer!

Victoria Kocken

Laurentiu was a happy and helpful sales person from beginning to end! He even had my vehicle ready for me earlier than expected! Shauntal helped me with my finances; she made paperwork and financing the easiest and most seamless part. Thank you Westside Mitsubishi for helping me drive away in my dream vehicle!

Maureen Acosta

We want to thank Mr. Richard Bordallo and Kathleen from finance team for accomodating us. Had a smooth transaction and excellent customer service. Overall had an amazing experience. Highly recommended!

ails rambano

So greatful to Richard Bordallo and management for excellent service .We really appreciate it.

Daryle Marback

Worst experience ever buying a car. They dropped vehicle off with a 1/4 tank of gas, oil change light flashing, window washer empty. 1 set if keys. Was told they would make it all good when I pick up other set if keys in a month. When I phoned they knew nothing about it and I should go to another dealership to get keys and tell them I lost mine to get another.???? if your looking for a vehicle go somewhere else and save yourself the pain and incompetence that is this place.

Olivia John

The staff at this dealership are very accommodating, in particular, Ronald Go was very friendly and knowledgeable, he helped me find exactly what I was looking for!!

Kylvyn Espartero

Richard Bordallo is one of the “Best” when it comes to Customer Service, Very Professional and willing to go out of his way to help his clients get what they wanted!

Anastasia Molen

Excellent customer service at this location especially through Christina. Thank you guys for all the help and consideration! We are very happy with our purchase.

Yasser Kamran

Christina, Taryn, Kathleen and Josie were very helpful....thanks again!!

Leo del Rosario

I would like to give credit to the Best Sales Manager in town Richard Bordallo for extending all his time and effort just to get the right vehicle for Me and for myFamily. If you are looking for a vehicle, I highly recommend this awesome guy to be at your service. Kudos to this Handsome and very talented guy. ????????????a

Anonymous Reviewer

Went to look at a car I wanted to buy here. Horrible customer service, Melvin was busy talking to other more “valuable” customers and just ignored me completely. My fiancée looked at this car the day before me and he made an offer which Melvin had no problem accepting, when I went in he was telling me it was thousands over their asking price additionally would not negotiate anything about being overcharged and would not take their nonsense fees off that I didn’t want the service of. Sexist, rude, ignorant and lost my business.

Mary Mathews

Ron was very helpful and willing to explain things well.

samson rajah

The worst service. My PHEV battery kept on discharging for 1 year had to re boost with AMA and to replace cost me $450.00. They said it was not under warranty anymore. I also called the finance people 6 times to get my account number, the finance company telephone number , the settlement balance and today have not had a response. I had to call NORTHSIDE mitsu get my service done there and and got the information from them

Brian Roemer

The car buying experience was excellent. Salesperson Melvin Mann, sales manager Drew and Shauntel in finance were great to deal with. We are so happy we found this dealership and love our new vehicle!

Kate Hor

I do not recommend this place to anyone! I had an unpleasant surprise today. My new Mitsubishi Outlander had a breakdown. The closest to me was the West side Mitsubishi dealership so I went there quickly. I was hoping that someone would help me because I was there with a small child and the breakdown seemed serious. The staff showed 0.0% of professionalism! I was immediately asked where the car was bought. I replied that at North Mitsubishi and immediately the desire to help had dropped to zero. Of course, they wanted to take the car to the site, but that was it. Together with the baby, we were left without a car. The dealership refused to lend us a car in return. On the contrary, they told me to call a taxi and not bother them. Even before that, they told me to call North side dealer to help me (which I did later and got immediate help and a new car rental!). I got the impression that if I wasn't their client, why would I waste their time. I would like to add that it was an engine error and I could not go to another Mitsubishi. I felt very disregarded and ignored. Now I am not surprised by other negative comments about West Side Mitsubishi Edmonton!!! ????

Rachel Casswell

Just purchased a vehicle and dealt with Shauntel in finance. She was so helpful and patient with all of my questions. Would definitely recommend asking for her.

Carl De Leon

Went there and talked to Kyle seemed very polite and genuine to help you...Was also very knowledgeable, I very much recommend him.

Khushdeep Singh

They are nothing but frauds. Don't give them any deposits or money without a witness and paperwork. they will refuse to return the deposits and won't even help you. Very disappointed in west side Mitsubishi. I hope everyone is informed before dealing with these fraudsters.

Leanne L

Melissa the Service Advisor who helped me was fantastic, she provided detailed quotes before the work was done, had a loaner car ready for me, and the work was completed early. Great service and will for sure be going back.

Jeanette Scully

Had a family emergency out of town, needed an oil change....West Side Mitsubishi was able to juggle clients and fit me in last minute.... Much appreciated!

Noni

I went in to get winter tires put on, thank you Stephanie for booking me in and to Deana for your excellent 5 star service.

Leo Celestino

Richard Bordallo was the best! He was easy going and I didn't have the usual "car salesman" pressure! he explained all the details , He hooked me up with a beautiful truck at a great price that suits our budget and he cater most of our conditions, I highly recommend Richard!!!

Michael Johnson

Don't believe the reviews. Most are posted on the same day and obviously bought. They are not a trustworthy dealership. Make sure you get everything in writing, even then they will try to renege on deals and not put items negotiated on the bill of sale. Finance will hide all the detail pages and just try and get you to sign documents without letting you read them first. There were many mistakes on all the documents. Walked away from the deal, at least they gave me my deposit back. They lack communication and the whole experience is sketchy. Just don't buy from them.

Dean Desautels

I was very impressed with the salesperson Mike who met with our every need and acted in a professional and courteous manner. Cathleen in the finance department was great and actively worked on getting us the best deal and the financing we wanted. Overall the experience with West Side Mitsubishi exceeded all my expectations. I will definitely recommend them to friends & family.

Hanna Choe

This was my first time going to the dealership by myself I was a little confused and it took me a while to figure out what kind of car I want to get but Kyle was so patients with me And he made me feel comfortable every time I ask questions about cars and Helped me out to find the best car in best deal I'll be back for my son car next year! :) Thank You so Much for helping me kyle!

Margaret Topping

I just bought a SUV 2020 Eclipse Cross and I just love it!! The one person I would like to thank is Taryn!! She is amazing, so patient and very kind! She did so much to help me in every way!! She even put a big red bow on the car for when I picked it Thank you so much Taryn!! You are the best! If you need a car go see Taryn at Mitsubishi!! She is amazing!! I recommend West Side Mitsubishi!! Thank you also to Jim who was so kind and took the time to show me how everything work in my SUV and said I could call him anytime for help. Thank you Jim , and who knows I may call you. Thank you again Mitsubishi and Taryn!!

pinkerrose16

Great experienced for a first time car buyer. Easy and fast to deal with. Thank you for giving more options. Thank you Richard and Taryn. Highly recommended..

agie Watson

My car buying experience went from nice to a nightmare!! Was sold $2493 worth of packages that I was not aware of, didn’t know what they were when I did see them the day after and would have never wanted!!! Spend 7 days if no return phone call and on hold for over an hour! Only to get the manager who had no remorse and said you signed you got it it. So very upset, wish I could take the car back and deal with another dealership. Be aware and hopefully this doesn’t happen to others!

sasa sestic

I do not recommend getting a car from this dealership, they are incredibly dishonest and included multiple hidden costs without telling me. Because of this I payed 5000$ extra and payed more for a used car than I would if I had bought new. Staff did not give me a bill of sale until I picked up the car despite me asking for it. The manager simply did not care when all of this was brought up and was just generally unhelpful. To this day I still don't know what half of the "features" that I paid 5000$ for even are as they never explained them to me. If you do plan on going to this dealership do not trust anything they say and make sure to ask for an itemized list of all fees and features that they will be charging you for before signing anything. Also be on the lookout and tell them you don't want any features called a "canadian value package", "etch" and "tires and rims program" these features alone cost more than 3000$ and will probably never be brought up during the negotiations and will instead be included without telling you.

Lee-anne Kuntz

Just purchased my vehicle..Taryn was over the top...love her..the patience she had with me I will be forever grateful! Shantel was also just as happy as I was!! Definitely recommend!

Wilma Gee

This is a wonderful business. I would suggest that you have questions and make sure you have answers. Very friendly group. Products are beautiful, well priced. Know their payment capabilities ! Thanks to Sam ????

J Knoll

My PHEV Outlander charger cable melts outlets and is a huge fire hazard and they won't cover this under warranty. I can not safely charge and pre-heat my car. When I came to pick up my car. The entire store shut down early even though I had arranged to pick up my keys from sales staff. I can not access my car seats and the sister dealership KIA next door, where the service manager for this location works out of. Was absolutely no help at all. No sympathy, and blew me off. Worst service I have ever got. Did I mention the first time I came in to show my warranty issues. The person took all my information down and never entered it? I had to come back again for them to do the documentation all over again. Worst service and warranty ever.

Doug Bailey

Parts guys were great

DylanYssah Kikolai

richard bordallo is very professional and knowledgable to his field, he will give you the very best deal that will fit to your budget.... salute to this guy ????????????

Ericka Mae

I came to this location a few months ago and I must say, the service I received was phenomenal. The employee who helped me was Ronald Go and he was great. He ensured everything was taken care of and I would definitely come back.

Amy C

Was recommended Mitsubishi West by a family member and am so glad with my decision. They made me feel welcome and took care of me from beginning to end. Great place for anyone looking for a new car regardless if it's your first or fifth. Update: What a nice surprise today???? Above and beyond my expectations! Loving my new ride!

Amandeep Grewal

If i could i would give zero star .I regret my decision going at westside Mitsubishi. So much misinformation and Misrepresenting. We went there to buy 2022 outlander and liked it .I was looking for White GT PREMIUM they assured they will let me know by the evening How long it's gonna take to get That Model in store.They ask me to put $1000 Deposit for it and assured car will arrive in couple days.But once i did the Deposit they tried to sell me the Regular 2022 outlander with Black interior which i refused because we agree to put Depoist on GT PREMIUM and calculated the payments accordingly. Next Day sales guy called me in afternoon to ask me if i wana buy Same regular GT 2022 instead of GT PREMIUM.I refuesd to get Regular Model and they said it will take 1 month for GT PREMIUM MODEL to arrive.I told them i can't wait that long and asked to refund my Deposit. But they said they don't do any refunds at Westside Mistubishi.I have no choice but to wait unknown time .I requested to talk to GM or sales Manager they said i have to go to come to the Dealership to talk to Manager.I told them i will come tommorow Next Day when i went there salesman was not there neith Manager one i supposed to meet. I asked for visting card of GM so i can contact him they Gave me a Different visiting card .Now i emailed them couple times they never answered. BEWARE IF YOU GO TO WESTSIDE MISTUBISHI .They are very Unprofessional, Rude and Ignores you . Please make sure they have a Vehicle in the dealership before you give them Depoist.

Rajan Joshee

The best vehicle purchase experience ever. Every single employee was a absolute pleasure to deal with. Everyone was happy and laughing and never pushed anything. Definitely would recommend everyone to go here for their next vehicle.

Semhal Gebru

Taryn was kind and helpful in trying to get me the best interest rate for a used vehicle that I was interested in. She was understanding and sought a financing plan that worked within my budget. Thanks to all her help, I was able to get the car of my choosing! I highly recommend this dealership :)

Mary E

Contacted Richard Bordallo on Facebook to ask if he can help us refinance our SUV and possibly get a cashback despite of our current credit status. He responded right away and without hesitation he started the application for us right away. We just sent the requirements via online and additional info were discussed over the phone. He told us not to worry and he will do his BEST together with his finance team to help us out. After 2 days, he got back to us with a good news- we were APPROVED with cashback. That same day, we came in to meet with him personally and with Kathleen in finance. Kathleen, a very nice lady, explained to us everything about the refinance stuff and we were out of there in just 15 minutes. Richard on the other hand, after we signed the papers, explained to us what we can do in order to have the interest rate lower in the future. He is very friendly, knowledgable, and will not judge you regardless of your status. It is a great feeling to know that there is someone willing to help out without any hesitation. The cashback will help us a lot especially with our new baby coming very soon. Thank you so much Richard and Kathleen.

dakshesh patel

Finally search end for the best mid size suv at westside mitshibushi.

Edwin Cheng

3rd Vehicle from Westside its just gets better and better. Aaron and his team are a pleasure to deal with and make buying a vehicle as easy as possible.

Steven Odor

Warmly recommend buying a car from this dealership. Friendly, knowledgeful, and none of the stigma that is attached to purchasing new or used automobiles. Overall a pleasant stress free experience. If I was an octopus, would give it eight tentacles up.

Engracia Villasis

Mitch Santiago is the best staff to assist you here. I highly recommend him when you visit this place. The best car dealer ever.

Faheem Shahid

Overall a great experience with Mitsubishi and Harvey was easy to work with and very helpful. Handled all our requests and went above and beyond to complete them.

Catherine Go

Ronald Go had been so helpful in helping me look for a car. Although i am not yet buying,but he was able to provide an excellent customer servive. Thanks to Ronald.

roldan feliciano

These people are amazing. They will help you and assist you all the way. Especially Ronald Go. He will tell and explain further anything that you need to know. And for those of you who are in the market on looking for a vehicle of your choice, Mabuhay motors is a one stop shop and Ronald Go is your guy.

Owen Peters

Taryn was fantastic helping us with the purchase of our vehicle. She made us feel comfortable right away and wasn’t at all pushy like some other sales people. She was patient and friendly and got us all the info we needed to make an informed decision, plus found us an SUV we love! Definitely recommend her. Thanks Taryn!!!