Here you will see the reviews of people like you who used the services and products of Canadian Tire (Rent Cars) near Channel-Port aux Basques (Canada).
Right now the firm receives a rating of 4 stars out of 5 and that score has been based on 67 reviews.
You may have noticed that its rating is quite positive, and it's founded on a very high number of feddbacks, so we may think that the valuation is quite reliable. If there are many people who bothered to rate when they are happy, is that it works.
As you know, we don't usually bother to place tatings when they are good and we usually do it only if we've had a problem or incidence...
This Rent Cars belongs to the category of Department store.
Got some really good deals.
Not a bad little store.
Not many places to shop in town
Clean and friendly
Understocked, failed to locate inventory several times.
Small Canadian tire and great service. Kudos!
Always have problems with pay at the pump
Positive
Had some of what I needed.
Everything we needed and more.
Always pleasant staff and great quality products.
Everytime I go into this particular store I cannot find anything that's posted on their website even if it shows to be in-stock. The help there is minimal. No one knows anything or where to find something and they make no attempt in searching. Either they need to hire experienced people or those who like to work.
Why are there 8 EMPTY BAYS?
Great store customer service is great find what looking for to do your project
I love the ladies that work here.. they are always there willing to help me with anything.. very friendly.. must be the country air!!
Not very helpful
If you're in Elliot Lake and need anything, as always Canadian Tire is a great choice. They're well stocked and have very helpful staff, especially Reed, who offers grest customer service, willing to go above and beyond to help the customer.
I love Canadian tire
Love this place
Very efficient and sincere business. Staff is very knowledgeable about all involved with my service .Thankyou
They were very kind and knowledgable and helpful.
Service could be better. Sometimes you can get someone to help but it's not very often.
Stood in line for 20 minutes...pretty much par for the course in Estevan. Not impressed.
Don't like it
We usually wait until we go to Sudbury to buy most things we need since this store is small and has a limited amount of merchandise to pick from. The Canadian Tire store in Sudbury is the size of a Costco and has plenty of product options.
Nice people around
Grate
Everyones very eager to help!
Great store
Very good
Seen kbe seen them all. Can always find what Im looking for.
Great place to shop nice staff excellent prices...
Had everything I needed in a Canadian Tire in Port Aux Basques. Thanks guys!
Gas bar workers are very friendly and nice people. Enjoy going there every time. Rolly is a very nice lady.
I tryed to get some help but the one lady just walked by me
My first carb cost me 23 bucks ,they may cost a bit more this is my go to for any thing to fix the house the staff are friendly and will be glad to help you got good parts and auto repair ,gas bar and every thing for the home and car .
What a nice change. The New owner was actually on the floor. Helping customers, setting up new merchandise. This it's a welcome positive change.
Excellent job ladies only problem is the guys always think people are trying to steal things inside backpacks so people just leave store and buy products at store next door instead.
Great store. Little small
Awesome
Not from this area, but was made to feel welcome @ every moment & also pet friendly(she was treated like a princess). So relaxing
Awesome warranty's on tonnes of stuff
It's frustrating that the actual store isn't open but I went to canadiantire.ca is an easy option. ????
Got a great deal on winter tires and front end alignment. Staff took very good care of me. Coming back for summer tires in the spring.
Absolutely horrible lying managers.. I had original receipt with everything in original boxes and because the one manager was being absolutely rude and not letting me speak refused to return my items and I called toll free number a supervisor then emailed the managers and said there was no reason for them not to return the items and told me to go into the store the next day so I went in and the other manager then called the other manager up cause the one who refused me the day before called the other one and explained that he refused me yesterday so the other manager got snarky and extremely rude and said they couldn't refund me yet i have spent easily over $2000 at canadian tire in the last two months and they won't return my 125 dollars wirth of unopened still in the packaging stuff or give me back my money from my cameras that were on sale for $79.99 yet charged me $199.99 so they made me pay an extra 120 on top of what I should have yet they can't give me my money back... Im a single mom of 2 children and its covid so money is already tight and yet they enjoy robbing single moms who faithfully spend alot of money at there store!! DO NOT GO TO ESTEVAN CANADIAN TIRE THEY ARE RUDE IGNORANT PEOPLE WITH NO CUSTOMER SERVICE AT ALL AND HAVE EXTREMELY RUDE EMPLOYEES... TAKE MY WORD SPEND YOUR MONEY ANYWHERE ELSE BUT THERE!!
Found out my wife was looking for for a good price
Went looking for a replacement taillight bulb for my truck. The staff were very friendly and helpful looking up the part number. I was looking for a few other things when a staff member asked me if I had found everything alright. I was surprised, as finding staff in other Canadian Tires has been difficult when I was looking for them
Found what i was looking for quickly and easily store was clean checkout staff polite.
I stopped for gas here between Toronto and Montreal as it's usually less expensive than other stations on the 401
small selection, everything is always out of stock
It took a longer time frame than it should have to get my new tires - well over a week and a half so I wasn't happy. The Parts Services staff to me weren't exceptionally helpful or willing to do more to get the order delivered
Exchange place for Soda Stream C02 canisters. They do an exchange for empty canisters. Be sure to call ahead as they sell out quick. Wal-Mart does not do the exchange program in Estevan, I think Can Tire is the only place here right now that does.
Always seem to be hitting up this spot when it’s not so busy. The cashiers are friendly and there’s no one lurking 8feet behind you like there is in Regina lol.
95 cents for gas WTH this is insane
Typical town Canadian Tire. Trying to have everything for everyone, so maximizing inventory space means smaller isles and crowded isle-ways. Found what we wanted. Had a wide variety of winter equipment stacked in the seasonal outdoor covered section. Checkout staff was nice.
Goog
Thanks for bringing my cooler out from Stephenville Jeff! You are an amazing owner and a Credit to the stores!!!
Friendly and welcoming staff
Had awesome service from the paint dept. Helped me find everything I needed.
This is a smaller store than I am used to but they seem to have a fairly good selection of items. They are in the process of changing shelves at the moment
Amazing CT for a small town!!
They are a joke they never answer there phone they give you the wrong product then tell you it's the right one that you don't know what your talking about and then when they know your wrong no apologies I would never go to this canadian tire ever again
I like this place. Dog and people friendly
The product I called ahead for was in stock. When I went there to purchase it,there were none there. The stock number was from 2016,and not restocked after 4 years. A bit of a waste of time for me.
Watch there pricing, they purposely place prices , that are wrong , then when you get to till there is a different price for product. They have excuses all the time, but the long and short of it is, it's done on purpose hopping you will just pay the price , instead of saying, no thanks ...keep it ... I will buy it from some where else. This is not a isolated, indecent. Lived in estevan for 10 years, and it happened , multiple times a year.
If you like to spend money for nothing...get your car fixed here! They do the bare minimum. I brought my car into them to fix an issue because my rear tires wore down to the cords so they made me buy 4 tires ($581) instead of just two because I have an AWD and they said the issue was caused by a worn bushing so I paid them $400 to fix it and then 7k kms later my rear tires were worn down to the cords again and it cost me another $251 to replace them AGAIN and they said oh well we thought that the bushing was the issue. They misinformed me because they said there was no alignment needed in the rear. I have never had any luck with Canadian Tire mechanics ripping me off and Elliot Lake is no exception!
Huge selection of tools and not bad prices
Always find what we need, and good prices too. Service is always great. We do sometimes find it hard to get through the aisles when there is a lot of stuff, but it’s a small price to pay when we know that they will have what we are looking for. I was very surprised for a small town store. Really impressed.
It was ok but could have better experience.
Canadian tire now sells mostly cheap junk. In a small community we depend on this store for small electrical, plumbing, and hardware. Always sold out of many items. I shop elsewhere when ever possible now. Sad to not support a local business
Poor service
Great staff
Good selection
Great store. Has everything! Super nice staff.
Charged me 90 dollars to balance wheels after saying they would do them for free
Great service.
Good store, and helpful staff
Short on staff but the workers are nice and friendly
It's all there!
Decent store
The service was good
Great Canadian tire store
Amazing Canadian tire
Always a great service!
Rudest and most dismissive customer service I have encountered at a hardware store. Plumbing aisle was in complete disorder. Next time I will drive the extra 5 min to Home Hardware.
I popped in to find a universal receiver for my fan. I was having a hard time finding what I was looking for until a friendly associate approached me, asked if I needed help and then quickly and efficiently looked up & then located the product. Very friendly staff and great customer service.
Helpfull staff,nice to see!
Very Very slow! And they are rude. Is 6h not enough time to get a 1 item order ready? Not good.
They had nothing in stock. And one of the managers there seemed pretty "useless" when I asked him some questions. Overall bad experience. Mind you the students that worked there were very nice.
Useful for finding almost anything that isn’t food .
The smallest CTC I've been in. The aisles are narrow which makes products difficult to find.
Staff are friendly the service is good.The only complaint was the space between isles.
Placed an online order and it was ready next day.
Purchased coffee maker and small ottoman. The young man who helped us as very friendly and had excellent customer service skills
Great store!
Online inventory indicates one or two items but when you get to the store there are none.
I have had good experiences with both the store and the auto service. While to store is somewhat cramped I have had reasonable assistance in locating items from staff.
Nice staff and well stocked. Good location.
While travelling to the east coast, "engine service soon" light came on and this was the closest service station available. Although they had closed one tech was cleaning up and stopped what he was doing to help. (I asked if he could read the code). Not only did he tell me the OBDII codes and cleared them, he didn't charge us. Pleasantly surprised.
Staff is friendly and knowledgeable about product. Store is well organized and maintained, usually well stocked.
Finally removed the barrier to entry! And the staff were friendly.
Too small, cramped and dingy. They really need a new store. Staff members are terrific however and make it worth going just the same.
Typical Canadian Tire store, good staff, but handicapped by small store size.
Good CT location.
Great place to get garden supplies, tools, sports equipment, or even to get your car fixed at the garage, but it is pretty expensive in there for my liking
A Canadian institution with lots of products of both lower and high quality. Something for everyone.
Wanted to get stuff on sale but worker refused to go to the back and get it
Ask clerk for more stock available.
Always have whatever you want to down to the most particular item, its amazing
Very busy with only 2 cashiers on and that is not the first time. Store also very messy with stock unpacked and in the way. Not a good expierence.
Friendly staff
Don't expect much here
The worst place to get service ! Now I know why People call it....... "Crappy Tire"
My driver's side windshield wiper shredded on Dec 30th. I stopped by your store Dec 31, hoping you'd have the correct replacement for me. After calling from the parking lot, being advised there may be a little wait, I received a call back within five minutes, and you were able to help me out. A very positive experience ending a very trying year. Great customer service! Thank you.
Great store!
Friendly staff good sales
Graet staff vary halpful
They don't have as good supplies as they used to
Smaller store but great selection
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Very good customer service, especially from Mackenzie. She was very helpful in showing me the screws I was looking for.
They had what I went for. They were very helpfull getting it for me and taking it out to my car. Very nice
**SEE EDIT (Knowledgeable staff especially in the auto department, never hard to find someone to help you. They have a lot of inventory but that being said, the negative is narrow isles throughout the store. You can barely push a cart without banging into corners which I find difficult with three young children, so it's noticeable for me.) **EDIT when I was asked to write a review, I mistakenly thought it was for the Canadian Tire in Espanola. The review in brackets is for the Espanola location and the difference is that the isles are not as narrow or difficult to navigate in Elliot Lakes' Canadian Tire and I would not have removed a star from my rating.
Better personal service than other locations
On every Sunday morning, one of the busiest time, they only have 1 cashier before 10 am. Do not shop before then because you will have a minimum 45 minute wait should you be customer number two. This was my case and it piss me off.
Went today for paint and got all the help that anyperson could ask for. I was treated like gold.. one can,t get that everywhere.yes real good service.thank you.
Everyone is really helpful and they got a large variety of products.
Staff are very helpful
Well organized and lots of staff to assist. Did not have the same selection of what I was looking for as other locations. Very helpful staff.
Good selection.
Auto service stayed open late to help me with a blown tire. I got to my mother's birthday party in Toronto thanks to you guys. Thanks!
I was in Canadian Tire shore In Gananoque Ont and bought a swing set. they couldn't find it at first there was a sales gurl that was amazing she looked so hard.. it was found the next day and was delivered I sorry I don't remember the young lady's name I think it was Delia but Janet was amazing..
Handy-dandy
Small outdated store.
Very good service
I have always found the staff friendly and helpful, and the range of products is great.
Small town feel from a huge corporation. The 'girls' at the front cash are so friendly. Anne & Lisa you are the best.
Great Canadian Tire staff really helpful
This store is a waste of time . I try to shop local however they never have the sale stuff out. Hardly ever carry what I need . I find myself having to go to Espanola to get items that should be in stock for a sale .
Friendly atmosphere but small store. Unable to carry everything.
I love the online search engine, tells you the aisle and availability and amount of the thing you're looking for. No more asking around.
Just browsing a smaller store.
Friendly staff helped me find what I wanted
Amazing staff. Best can tire I've been to in Canada
Like the store wish it was bigger so much stuff jammed in a small store .
Ups and downs but generally good enough I guess for Elliot Lake?
Elliot lake Canadian Tire one stop place get everything u need
Lots of parking staff very good and very helpfull
Good selection. Lots of products in a smaller space.
Really helpful
Great customer service tonight, even when we were there so close to them closing!
The incompetents of the people working in the automotive department is nothing short of negligence...blantently saying that the brakes (done by Kingston bath rd c.t) had nothing wrong with them, when myself and my partner have experienced a VERY obvious decline in performance since having them replaced. Do not use Canadian tire for your mechanical needs, as you might crash and die, due to shotty work. Zero stars
Went in to gass up, $0.03 / L discount on Fridays for military members, just show your ID
Way too narrow rows, can barely fit one shopping cart. Staff were not useful at all when trying to find an item they’re site said they had plenty of. Just go to the next Canadian tire honestly you’ll save more time driving a bit further.
Great store and fantastic staff
Not much selection when it comes to anything here, and I have baught over 10 succulent plants here and over half of them died
A rather small store with tight narrow Iles, lots to choose from though, staff was friendly and helpful
staff shortage and cashier rudeness
It's a Canadian Tire, what else is there to say? It's fine
I just love this place. My wife calls it "MAN'S HEAVEN". I just spend time looking around for one thing and always find something else to buy.
Never seem to have what I'm looking for.
Nice little store it's a little tight but everybody's friendly
Good selection
A messing store, friendly staff.
One of my favorite places
Spacious and good!
I give this place the worst possible rating I can. I had a manager of the store named sue threaten to call the RCMP on me after I questioned her on a price check in the store. Then she lied to me about why the price was wrong and I called her on it. She then caused a huge scene and actually argued with me in the store over an $8 price discrepancy, and said she would have me removed from the store, for simply questioning an unclearly marked price. This place is a complete joke. This lady should be fired! Seriously go to Walmart or anywhere else. Support business that actually care about their customers. This lady doesn't deserve to have a job. Ide give a 0/5 but 1 is the lowest I can go . SHOP ANYWHERE ELSE
So far has everything I need.
Great auto and in store service. Like small town.
Nice little store
Need more people working, we as customers should not have to look for a employee to find something!!!
Smaller store but carry lots of stuff
Absolutely horrendous store. These people are completely inept in every possible way and it's so blatantly obvious that it's laughable. I just went in to buy 5/16 inch vacuum hose to fix my van as I am a mechanic and know how to do it myself. I literally waited for 20 minutes at the part's desk and nobody was there. That being said, the garage service manager could see us waiting at the vacant part's desk and finally came over after 20 minutes to page "Trish". We waited another 10 minutes and there was still no sign of Trish or anyone to help us. The garage service manager had 6 people waiting in his line and his phone was ringing constantly... I don't blame him for not being able to serve me as his department was understaffed, as well. Finally after waiting 30 minutes my wife went to look for someone and there wasn't a single staff member working the floor in any department, so she got a cashier to page "Trish" again. After waiting another 10 minutes this older gentleman comes in from outside, stinking like cigarettes and barks at us "I'll be with you shortly". He removes his winter jacket and goes into the back for a few minutes before returning to serve us. I ask him for 10 feet of 5/16" rubber hose and it takes him 10 minutes to find it, a knife, and a tape measure. Finally, after 50 minutes, I had the rubber hose in my hand and proceeded to the cash. However, things didn't get better. The cashier couldn't read the writing of the guy who got my hose. His writing was all jittery because he just came in from smoking. I waited another 10 minutes as my cashier went to the parts desk to have him rewrite the product code on the masking tape he wrapped my hose in. Well, he wrote the number down wrong and the cashier still couldn't enter it into her computer... so she paged Trish. Yet again. After waiting another 5 minutes Trish finally arrived and located a "working product code". All is well, right? WRONG! She found a working code all right... a code for rubber hose that was 3 times more expensive that the size I bought. I got ripped off for an extra $16 after spending more than an hour in this store. Waiting. As if I was invisible to the few staff who were actually there. INSANE experience and it isn't the first time, either. Isn't Canadian Tire primarily and originally an AUTO PARTS store!? Why did it take more than an hour to be overcharged for a part that could heave been cut off the bulk roll within 2 minutes!? This is the WORST Canadian Tire I have ever come across. Actually, it's the worst customer service I've ever experienced anywhere. I don't normally write reviews but I had to this time. PLEASE take your business to the Canadian Tire store in Kingston on Gardiner road, it's well worth the extra drive and will almost certainly save you time and money! Past bad experiences here: 1) I had an emissions test appointment booked on a Sunday and found out once I arrived that their garage is closed on Sundays. 2) I needed 20 pails of driveway sealer from the back room because they'd already removed their seasonal merchandise from the store floor for the Winter. It took me 40 minutes of circling the store to find someone who worked there and would get the sealer from the back for me. 3) I had 4 pails of sealer left over after the driveway was finished and had to return it. I walked in with a cart full of pails and handed my receipt to the clerk at the return desk. It took her over 20 minutes to figure out was going on and then she started blaming me for not being clear enough with what I needed. She insisted I wanted to pay for the sealer and had not a clue what was going on. Finally she says "I thought you wanted to pay for these" to which I replied "How often do people pay for items by handing you receipts at the return desk?" I have given this store chance after chance and they keep costing me time & money on every single visit. I'm done giving them chances and you shouldn't bother giving them any.
Always have what I need and want at great prices.
What lacks in supplies they make up in customer service! Edit 2021: Best prices for fishing gear, and very helpful staff. Big line ups since covid, but I'm glad they're open again!
They are always helpful and efficient! What a great team
I had some issues this last time I went there, however as I was leaving the parking lot in my vehicle, one of the older women that works there asked if she could help me. And I was able to get my $200 item. It's a very busy place, the staff is hit or miss, the good ones are so busy they don't get to stop.. while the other ones stand and look at the wall. I would go back, but it's hit or miss.
Great place to socialize with friends also
Always a great experience when shopping in here.
Completely useless since covid. You might as well shop at Amazon as you will get better service there. Nobody will answer the phone and if they do, they'll just transfer you to someone that doesn't answer their phone. Update: I called the number that was given to me. It's just a generic Canadian Tire phone number. I was put on hold. Probably "because of Covid".
Had good help from the plumbing department Saturday
Good service and you can find everything you looking for.
Surprisingly good selection of toys that are often on sale. Super friendly staff.
Small store but clean and well stock for the size of store.
Great friendly service! Curbside was fast and easy!
In and out. No wait
Very small, cramped store with tiny isles and small inventory on hand.
Store is quite small and cramped. Hard to get around.
Awesome, staff is very friendly
Employees helped get a second product of the same item when there were none on the shelf. Excellent service and friendly staff.
Nice to go into the store.always great service .
Franchises are always a hit and miss but I found this location to be what you want in a Canadian Tire.
Good service
Had trouble finding product, found peter who helped me and was very polite and a++++
Had product in stock...
Some goods not instock.
Customer service was very good, Deb H was very pleasant as always.
Found the product on sale, rare but good,
Pretty good customer service and gteat selection.
Lousy staff attitude!!
Great store. Helpful employees.
No room to move. Overstocked.
(Translated) A variety of organic products (Original) 오가닉 제품 아 다양한곳
Everything I need is here.
Always find something I wasn't looking for at a great price. Staff always make you feel welcome.
Quick, friendly service, they were very helpful at the automotive desk. The cashier was very friendly as well. Great store, great service.
This location has been pretty amazing during the Pandemic!
Just there for parcel pickup . That was great.
Great job ???????????????????????????????????? parking
You'll find what you need there.
Poorest customer service. Exasperated and rude from the go. No smile no service. Don't bother asking questions.
One of the bigger branches. They've got everything you'd expect them to have in terms of tools, and outdoor gear.
Efficient curbside pick up. All covid protocols followed. A safe and as pleasant as it could be experience.
Good location good selection okay prices but unbelievably busy at lunchtime today. What the...????
Has just about everything you will need from a great selection of products.
Always our favorite stores.
Great service
While on a road trip we discovered the car was short a liter of oil after a change the day before (not done here). We stopped in and they topped up the oil right away. Thank you!
They always have what you want with excellent service
Free Wi-Fi in the automotive waiting room. Comfortable and quiet. I found them quick, and reasonably priced
A surprise! From the road, it barely looks like the Canadian Tires we're used to seeing. It's also seriously small... Step inside, however, and you're in for a pleasant shock. Every square millimetre is filled with stock. If they don't have it, you don't need it. The staff are amazingly friendly and go well or if their way to help you with everything you need.
Always helpful!
Some of everything
Staff very helpful
Thanks to Tyler and Peter for going over and above customer service to help me get my stuff today!
Normal shopping experience EXCEPT no washroom made available. I been in town for 3 hours. Restaurants are closed. Where are our of towners supposed to go? Kingston and Brockville CTC stores had washrooms available. Gananoque has just been removed from CTC app.
Went looking sor sale item on beginning of sale flyer but no luck
TRAVELING BACK TO TORONTO, HELPED FIX A PROBLEM RIGHT AWAY.
Dirty,massy and unplaesant personal. I am surprised. Boris
Nothing to say. Will travel to Espanola anytime!
Returns are easy with or without your receipt. But without your receipt you only get credited for the price from the latest sale. Which is fine with me as pretty much everything I buy is usually on sale. Bigger ticket items, I always save my receipt. I also learned something new today, they have both John Deere Green and Yellow paint in spray cans in the automotive section. I didn't have to drive to Kingston to get it at the dealer. Awesome. Love CTC.
Excellent service
Nice store
Well supplied
I would give zero stars if it was possible. My wife wrote an email complaint to the store owner last week about a terrible experience we had with the clerk who was on duty at the service desk. Have not heard a word from the owner as of yet, five days later. I noticed that the owner only seems to respond to the good reviews on the web site. Some of the staff need retraining in the customer service department. I will no longer be shopping here in Elliot Lake at this Canadian Tire store, I will now be going to Espanola if I really need anything from Canadian Tire.
The one star says it all, most would agree.
The Elliot Lake online service is a joke. When I placed an order online at 11:30 am, the Point Of Sale online inventory shows they had plenty of the item on stock. My store pick up was assigned as the following day. I immediately received a notice that the order is being process. I noticed the store inventory started to decrease slowly. The next morning, I noticed the store inventory slowly decreasing to ZERO. At 12:30 pm, I received an email that my order has been CANCELLED ( not by me ) and no rain check. Why did they fill my online order at the last second??? Filed compliant with a reference number to the corporate office. No response from them either. Everywhere else, Canadian Tire is doing a fine job building their online pickup service. Not here in Elliot Lake.
They had everything I needed and were super friendly and helpful today.
Do most of my summer shopping here as I can pop in with my dog on the way home from the dog park and dont have to worry about him being in the car or driving a half hoir out of town to drop him off so I can head back in. They are great and the prices are fantastic.
(Translated) Lots of options (Original) Beaucoup d options
Great variety of goods and always have the paint and painting tools we need.
Tools, winter gear, going moose hunting place to go, anything for vechile, cookware, friendly staff, will be back
Great service and helpfull
Good
Most of the staff are friendly and helpful, they do the best they can with the limited space they have. One cashier, who I assume is the head cashier, is extremely rude and overbearing. On several occasions I've witnessed her belittle and berate other cashiers and customers, including myself on one occasion. I've heard her talk about customers who were only a few feet away at the next cash register. She needs to be fired ASAP. I WILL be talking to the manager the next time I witness such disgusting degrading behaviour. It's nice to see the new managers fire some of the other ignorant people especially those who worked in the parts department for so long.
Great customer service. Very friendly and helpful
Always short on staff. Have to look all over the store to find staff to ask questions
VERY helpful and certious
This is a smaller Canadian tire so selection is limited.
Great place to shop ,very neat store friendly staff
Just got gas. Great price
It's a good store unfortunately it's out grown in space so sometimes it's a little crowded
The garage was awesome the girl that was the mechanic did amazing
Blown away by how rude the staff was on the phone. Guaranteed to have lost my business.
Last 2 visits where excellent. Very very pleasant and professional service.
Great little store with descent prices. Auto service always easy to deal with. Do their best to get you in and out asap.
Considerably smaller than most modern stores, but it has a good selection of what you need, also has a gas bar
Went in here tonight, hard to find help, and when I did, the help was useless. He didn't even listen correctly to what I wanted. Wanted to sell me the parts to everything, but to the actual product I knew I needed. Here's a tip, maybe you may keep your customers, if you are helping someone and you are not sure what they want try finding a person who knows about that department. The service is getting worse instead of better.☹️
Very friendly staff
Out of stock on items in flyer
Complete joke. Staff has no idea what's in stock and if they do they have no clue where it is. Then when you ask them to find something they hide till you leave. Assuming you can even get an employee to acknowledge you at all.
Staff needs to smile more and be more friendlier
Helpful staff and always stocked
Went in looking for nothing on Christmas Eve. Came out $147. later!
knowledgeable friendly and helpful staff. for those people not into cars like me. will assist and help you install it. appreciate it. thanks
Waited 15 mins for service at the automotive department, one guy working and he said the same thing to the customer over and over again while the line up built up! Very poor work practice in my opinion
Great place
You really need to teach the people working the tills that when someone wants out of the store because of having a panic attack, dont tell them they have to wait. If your tills are to close that people can not leave the store during these times maybe there needs to be more space for people to leave. Not have some teller complaining about how long the week has been and its tuesday. I know in these times we have to or told to keep our distance but not allowing people to pass to get out is outright so stupid.
Went in tire change came out with abs light on
Need bigger store ASAP
Is or was training store so manager comes and goes so issue gets put on back burners a lot loads of stuff not in stock and sales usually only have 1 or 2 of that item in
Purchased a "PowerSport" battery a few weeks ago. Brought it home and took it out of the package. It was undersized but the salesperson recommended it would work since it was a 12 volt and meant for quads, boats, and sea-doos. After following the instructions and trickle charging the battery over night. I hooked it up to my quad and it wouldn't even turn the quad starter over. I bring it into Estevan Canadian Tire to exchange it for a larger battery and id pay the difference. The salesperson couldn't test the battery and suggested I come back the next day (an hour drive for me) so I could speak t to the manager because it was his day off. Refused to help in any way. Assured me it was my fault that his salesman recommended me a smaller battery. Refused to return or exchange it since the battery acid had been used in the battery. Don't know how one would charge a battery dry to test it to make sure it would work for an application they assured me it would be sufficient for. Battery had been used once and set in the porch until the next time I came into the city to return it. I had original warranty card and receipt but was still met with an aggressive "you bought it, it's your fault it doesn't work". This is not the type of professionalism I've come to expect from Canadian Tire. Not impressed, do you own research before listening to the salespersons "professional" suggestions.
Not good
Fries eh very good fries and service not bad
Find myself searching for a floor employee when I'm looking for something. Good service though when you can find one.
Owner Bradley Borland has a written policy of harassment and discrimination towards disabled customers. I personally witnessed a disabled man with a mask exemption be told by an employee that he must leave the store as per new policy from owner. She stated that she did not agree with policy and was was being forced against her will to enforce it or face termination. She stated that policy said no mask exemptions were allowed on private property and any customers were to be refused service and police to be called to enforce. No matter how many years one had been shopping there. This open discrimination cannot be allowed to exist in society and in this small town it will not stand. Discrimination is discrimination same as saying no blacks may enter.
They usally have it all
Very helpful staff
Wish it was bigger
Great selection and well stocked
The things that you go in to get that are supposed to be there are not there or the staff dont want to look for the things you want
Good
I hate your web every time i go to find something your store locator comes up and i am not stupid i know were my store is .
Just got a tire changeover done and it went very quick and easy
Friendly service
Our car lost a tire on the highway, we were travelling from Nova Scotia with two small kids and were still 3 hours from our destination. Despite being fully booked they squeezed us in and a couple hours later we were back on the road with …
Unfriendly employees. They don't acknowledge you or smile.
Always good
Had sale items in stock and fast checkout.
Horrible place to deal with. Girls at customer service were super rude. Manager came and she was even worse. All we wanted to do was return an item NOT USED they were mean about it. They blamed we used it after seeing white stuff on it which was from then packing!!! So they try to find another excuse. Let everyone I know not to buy from Canadian Tire if they that strict you can't open to look at it!!!
The staff was of great service!!!
Lots stuff to.choose from. Love the store
Great store & friendly staff
As usual this store didn't have what I was looking for!!!
I always find what a need in this store..it is an older store but they carry an amazing selection of items...and good prices.Whatever you need it is there somewhere.
The place is a mess. Some areas you can not even shop because you can't get in to the items. Leaving the store is hard as well because you have to pass people that are waiting to pay. Other wise you wait in line just to leave because you did not find anything.
Went to Canadian Tire today looking for a plumbing article....walked the full store twice without finding one sales staff....left and went to Home Hardware where theres lots of staff....
The Guy forgot his name was very helpful and friendly way to go Brother ( the guy with Long Hair
Always a great place to go . service is great
They were very rude once again...
Great service
Lots of helpful staff. Very direct and to the point. Lots of variety for a medium sized town Canadian tire. Garage has been known to overcharge but is always ready to make it right when you notice the issue! Always has some sort of sale event happening. Most of the grocery carts have seat belts that aren’t broken which is a great change when you have two little ones to bring in. Great for rain checks. Auto parts staff is a bit understaffed at times but for the most part is very knowledgeable. We frequent here almost every week and very rarely is it a negative shop for us! Overall a great experience Would recommend to any do it yourself-er or auto enthusiast.
Very clean store. Very helpful cutomer service.
Staff always helpful and pleasant
Well organized. Always fully stocked
Parts desk was empty! No one was there at all. An elderly gentleman had to pound on the table after waiting 30 mins just to get noticed!Wont be going there for parts or auto service again! Plus there exit at the parts desk is stupid. Wont let people exit. A machine just beeps at them and with no one to help at the desk people are force to walk across the store to another exit... priorities guys....
It's way better than American tire
They have everything you need
One of the few places on this coast to find anything, just like the staff...I have been there twice, one young girl seemed to be doing everything, her service was great, but I had to wait for it, absolutely not her fault, management needs to step it up, and find that young lady some help
Overpriced compared to other Canadian tires. Auto parts is horrific, they always give the wrong parts and it's a hassle to return items. The man with no hair is so unfriendly, it's awkward. Then when you complain to the cashier they do nothing. Yikes, won't be going back.
Always courteous and kind, squeeze u in if need b!
Staff are very helpful.
Gave donations to our Atv Fun Run 2018
I own a mobility bike and they moved a display so that I can get out easily good store good people.
Hey, great service....
Cheap tires
Just bought a very nice patio set there and the guys that helped put it in my truck were awesome, very friendly.Got the set home and had a small issue. Talked to Sue , one of the managers and got everything taken care of with no problem.Great experience, thanks so much. Should have paid more attention to the guys names, thanks again guys.
Nice place
Great! Great service from Debbie at Canadian Tire Elliot Lake.
Verygood no troubles
One of the smaller Canadian tire stores. Well stocked however with a surprising amount of products and items. Good sized parking lot and friendly, helpful staff. The washroom however is atrocious. It's small, but it was filthy.
Large Variety of Products and Friendly Staff!
Website says they had 5 of the item I wanted so I go to store an non on shelf asked for assistance got rude lady who didn’t want to find the item for me. Off to Weyburn I go always something with this store another reason I shop out of town.
Not a representative in the store approached me for anything..which I enjoy...don't ask me if I need help im not handi
Very bad service getting parts or service sometimes they are there and they are not
Product was located by staff , Thanks
Found winter tires on special 76 dollars off each and promptly had them installed by Shawn ! Then snowed on February 27 great job !
Found what I was looking for quickly. Items are almost always in stock. COVID protocols are very good, yet allow for access to the whole store. Good job.
Awesome service and very friendly
Often can find a good deal.
Very good staff,but very few of them,you have to run all over the place to find someone.
Always tops and great staff at this location
Had a good selection of faucets. I did get asked if I needed help.
Same as most other stores, just a small store.
Now here is a Canadian tire that has everything that you need under one roof and more! We enjoyed our visit here, lots of snow, a real winter wonderland.
Worst Canadian Tire!!! Basically accused me of stealing because my babies diaper bag is a backpack. When we questioned the "policy" we were told that we didn't have to shop here if we don't like the policies. Rude employees and managers.
On Wednesday 19 February 2020, my wife and I attended the Elliot Lake CTC for the purpose of purchasing snowshoes. We were assisted by a store associate by the name of Terry. This gentleman has the patience of Jobe. He went above and beyond any service we have ever received at any big city CTC. He retrieved at least three different sets (brands) of snowshoes for each of us, and ensured that they fit and that we were comfortable with our purchase. This gentleman is a real credit to his store and should be recognized as such.
terrible..disorganized..not enough staff..terrible service
Couldn't find help for a while. But staff was nice.
Service was good very helpful staff with the purchase of our kayaks
Excellent
Needs to be bigger and updated on stock
Terrible. Went several times over the summer to buy high end items that showed in stock but "can't be found." Some staff is fabulous, others are quite inefficient. One of the worst Canadian Tire stores I've shopped at.
Got my Canadian fishing license here.
Canadian Tire is always Great!! Awesome Staff!!!
Bought AA batteries.
It is terrible 20 people in and one till open 5 people put what they were getting and walk out . People out of work and won't hire anyone ever sick
Cool
Good service all around
I found the young man I dealt with was very helpful friendly.
Good sevive
Not a fan. I never get help from staff..ever....never a greeting or friendly face. They always make you feel like your in their way! Cashiers have been pleasant tho.
Great service
I find the new management to be excellent with customer service, the employees are friendly and helpful. If they dont have what I need, the can often order it in.
We had a very negative experience, whereby repairs to the tune of $1,600 were allegedly made. When my child almost had a serious accident due to the brakes seizing, further investigation revealed that the parts which were supposedly replaced appeared to be used, rusted and weak. Very dangerous and of great concern.
Just wanted to get a price on something and had no problems finding it
Visited the gas bar only, not many pumps can get crowded.
About half an hour ago I walked over to Canadian Tire from the Tim Hortons parking lot as the battery on my wife's motor bike needed a charge. It was 4:50 and even though the auto centre closed at 5:00 the person behind the counter grabbed a charger and walked over to Tims. Well done! Thank-you very much for your help.
Very poor service no one on staff willing to help find a product i left the store angry and empty handed....may never go back again and order online instead
Order was ready very quickly ,no signs as to where the curbside pickup was. Called and they came out right away. Will shop like that again.
I have had very good experiences here all around. The automotive employees are very helpful with finding the right things for the job.
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Poor service.. never have what I'm looking for! From now on shopping at Home Hardware! Far better service there!
Great deals n clearance items n great staff
Rude to my wife when she was at service didn’t do what they were asked/told to do to my vehicle and even manager was rude to me on phone when I called to get issue corrected I have spent thousands of dollars on tools etc from Canadian tire but no more I’m not shopping at a store where even the manager is rude.
Good and friendly service
They never have stock
Found everything I was looking for. Thanks for the excellent help/service. Gan. Store.
Great employee's
Friendly and helpful
Didn't have the details on an e-bike I was interested in
Nice staff a bit crowded
Always great..
The general manager quite rudely kicked me off the property for parking my small business vehicle on his mostly empty parking lot for a couple of hours while killing some time. I'm not sure how taking up one stall for a few hours was somehow costing them money, but kicking me out has certainly cost them a lifetime customer. I'll be sure to let all my clients know just how accommodating you are. Great work buddy!
Never have what's on sale and never get a phone call when items come in with a rain check very poor customer service
Was looking for oil filters for my older truck. Staff was able to help me out. Large selection of neat up to date house hold lighting.
Couldnt get what was said to be available online at the store.
A place for all your hardware needs
They love my dog, therefore i love them
Only curbside pickup
It makes elliot liveable i guess
Always good service
Worst Canadian Tire I've ever shopped at. Poor inventory, management and most of the staff. I now shop only at the Espanola CTC.
Too small. They need to upgrade some day. Small selection.
Had everything i was looking for
Not enough cash registers open left the store with nothing
3 things I want to comment on; 1. The staff in 99% are very nice and helpful but VERY UNDER staffed. The 1% sucks when the manager is not available. 2. The items on sale are poorly marked, often NOT on shelf, nor is the price. The store itself, is too small. 3. The electronic price check is a joke; If I want to check the price guess what? It directs me to check the price elsewhere!? I don't shop there if I can help it. I avoid it if I can help it but most times...I don't have a choice. The entire structure and function as a store TOTALLY SUCKS!!!
Great little local CTC. Nice friendly helpful staff with quick service. Gas bar available here too.
Went to buy stock item and was told the has sold the last one. Askd for a rain check and was told I would need to prepay it. Prepay for a stock item ?? Rediculoius.
Very helpful staff and they had what I needed!
Price are pretty hight there.they charge the tv on sale there higher than the same tv in walmart
Didn't have in stock sale item I wanted
Ok place
Went for flowers good selection
Aisles are crowded with stuff but usually have I need
Small store..okay service
They have a good selection. They even have yard and garden supplies in at this time.
Right where it was yesterday
Ok
No one came to serve me so I left. Wanted paint
Good selection of bug spray
Knowledgeable staff
Great service friendly and helpful staff
Lots of products that are affordable
Purchased a new Garmin GPS unit with the help of friendly staff
Neat store, found lots of treasures.
Always willing to help
Droped a tire off to be repaired at 9am. to pickup at 11am. When I got there at 11am it was not even touched! Besides they wanted $20 . to just put it back on the car. On top of the $38 to fix it.. so I took it to Choice Tire got it done for $28. put back on. So i will never go back there again.. There service dept.. needs a major over haul.. Starting with the service manager..
Great store
Great to have this store in Estevan, lots of stuff with good quality and appropriately priced.
Terrible experience. I literally am in the store twice a day every day spending hundreds daily on fixing up my house and today I was denied a 3 dollar return (I had the receipt) because 1 plastic wrapper inside a box of 10 outlet covers was torn. I am nice to every staff and try to put a smile on their face every time I go in. THAT is how you lose a customer to the competition. Never again
All you need
Always lots to look at for your home. Got a good deal on Timothy's K- cup pods.
Unfriendly, takes your bag like your a kid, And points where products are: Bad c. s.
Oil change etc showed me a problem with the steering -very helpful
Great mech finally at this store
Got what I needed at the last minute.
Tiny and cramped, but it'll do in a pinch.
They had what was needed when no Kingston stores did. The new close time of 8pm was unexpected, but understandable in a small town like Gananoque. We made it there with time to spare even coming all the way from Amherstview. I'll gladly shop there again when I'm in town the area.
Not enough product
The service is always great thanks to Doug
All rights
Pretty good selection
Awesome place and awesome service
Called to get a price on a couple products. Was told it would take 20 minutes. Find this totally unacceptable.
People are friendly.
Friendly service
Parking lot is small.
Easy and quick
Love Canadian Tire!!!!
Friendly helpful staff!
Very small for a Canadian Tire and not the best selection. It is still a Canadian Tire with at least the basics.
I had purchase 2 items from this Canadian tire store for my pool, the items never came in a package and only a barcode sticker on it. They didn’t give me a bag for these to items and when I wanted to return these items because they did not fit the pool I had which I returned 2 days later at the this store I bought them from. The customer service lady was rude and said well there is a piece of grass on it and where’s the package. I said they were in my vehicle in the back only and they never came with package go see for your self you have plenty in the pool section. I also stated I never used them only seen if it would fit my pool and which they did not. She then took about ten minutes wiping them down with windex while the line up was building up behind me before she would process my return they were clean and nothing on it only a piece of grass and which she needed to windex it clean. It took about 15 minutes to process and she could not even give me my receipt back because her printer was down and she would have to walk to automotive to print and with it already being long,I said no to the receipt. She made clear she needed the receipt I can’t have it back even though I had items on it with other things. she couldn’t maybe just leave windex part out of it in which she made no difference to the items and went and printed my receipt and saved a bit of time for the next in line. Rude and unprofessional I will travel the extra mile before I go back to this Canadian tire. If you don’t want any dust or anything to get on the items they should be in packages can’t be like that if the items were never in packages, nothing was wrong with them and not even dirty. I probably had the more clean returning them then when I bought them, being that they weren’t covered in dust when I returned them.
Very friendly and helpful
Good service Friendly staff
Daniel did a great job! He found the puncture on my tire and fixed it quickly! Also, he's very trustworthy, which is important when someone is in your personal car. Thanks!
Helpful staff and the cashier was incredibly kind.
HUGE selection of Christmas Lights and decor! A must visit place.
Great customer service always helpful
Awesome...had everything i wanted in stock
Very courteous ☺☺
A++++
Not a huge store but can almost always find what I need and this store tends to have the best clearance section.
Great deal of help. Automotive guys rock.
Everything but camper supplys
Good prices.good service sometimes short staffed
They also sell tires and have mechanics. In the summer they have a garden centre. As It's a tiny building, well, compared to the monster stores that are being built now. They pack a lot in that little space. Sometimes it's only one or two of an item which can suck if three people need the same thing in the same day. Everyone who works here is great. They know where everything is and are more than happy to help. Also. I have to say they are always fully staffed. You can always find someone. Well it's rhe only one in Elliot lake and the next one is an hour away so it's the best bet.
Very friendly and helpful staff, good selection. The associate in automotive even helped us pumping up our tires although we just asked for the nearest tire pressure check station.
No pricing at all in fishing section, plus over 30 items in-store clearance on site that aren't in store. Will drive the extra 20 minutes to avoid store.
I just want to thank Joanne for her help. Always friendly and cheerful. Always runs around the store helping me to find the items on my list. I can always count on her help and I truly appreciate it. She is at store #146. Thanks again
Was ok
Always helpful staff, good deals!
I was very insulted by an employee today. I stopped to ask an employee where heaters were , she told me but she looked at me with suspicion, which confused me. I suddenly realized she suspected me of stealing. I was very perturbed and seconds later she came with a co-worker and instructed me to take my travel cart to the front of the store. I was not happy and swore as I went to check out my purchases. I was adamant I would not be returning to the store any time soon. I left my complaint at the checkout with my cashier and as it turned out the acting manager was at the next till. The cashier was pleasant and tried to get me to understand it was store policy that all bags and carts be left at the front. After 6 years living here I never knew that. Never saw any of the signs posted throughout the store. As I was leaving I ran into Deb, your wonderful employee. After explaining to her what happened she quickly explained the extreme theft problem within all stores in Elliot but apologised for my experience. She has away about her that makes your day better and brighter. I just wanted to say thanks and I had know idea the problem of theft was so rampant. Suggestion: Maybe the signs could be updated and a little brighter and more noticeable. Also sorry for my rudeness to the other employee, but she could of handled it differently. Signed an enlighten customer and very disappointed with the residents of Elliot Lake who spoil it for everyone. It's 4 Stars now
It's a CTC - not enuf staff or they r all hiding
Had the sale item that I went there for. Helpful staff. Put item in my vechical for me as it was too heavy for me.
The worst costumer service. Rude and unprofessional. Will never go back.
A wide variety of products at reasonable prices.
This Canadian Tire store is excellent in Elliot Lake Ontario
Fine. Keith
I was returning an item that was faulty and I was treated like a criminal it took 45 mins and the employee called her mgr and he hmmd and hawed. I was getting furious by this point, I mean wow really. Really realty bad service. I have spent a lot of money there and to be treated that way just ridiculous.
Curbside pick up was quick efficient and the young man who brought out my bags of dirt placed them in my car closed the trunck without slamming it ????
(Translated) And as always good service and the world is nice (Original) Et comme toujours bon service et le monde est gentil
Really nice Canadian Tire store. The staff are very nice everytime I've been there, and they have a decent amount of stock and variety for a smaller location. Parking lot is not good though.
Found aisles very cramped with products for sale. Carts can't pass so you have to back out and wait for other cart. So much product crammed into too small of a store makes it confusing looking for specific items.
Helpful
Horrible
Great service
Great store with great staff!
Great service
Very helpful staff
I loaded up my cart outside with plants only to learn that the store was closed! This was not evident! I was not alone. NOT HAPPY!
Smaller store but well stocked and staffed. Gas bar on premises. Property well kept!
Pretty good for a small store
excellent service
Found products online that said they were in stock at this location, but when I got there they couldn’t find the items. Staff isn’t very knowledgeable around the store other than the service department, but they have a great tire warranty program.
Very clean. I know I mention it a lot in my posts but I like to walk into somewhere that you feel comfortable touching things and not going to slip or need to pick trash up. Canadian Tire is one of those stores!! Great staff as well.
Staff are indifferent to being helpful