Reviews of National (Rent Cars)

A MacL

Personnel handled the transaction quickly upon picking up the car and leaving the car was easy. However, to find the car at 1:00 a.m. at the back of a dark unlit parking lot was a challenge both in having to take luggage along and in identifying the car I had rented. I would have appreciated the car being brought closer to the terminal and a lighted area.

Ivan Sandoval

I specifically requested a Ford and though they didn’t have it, drove one out to my destination. Exceptional customer service !

randocon O Connor

The agent Alex was most helpful when I misplaced my sunglasses. He sent them to me! Awesome service. I highly recommend National at Charlottetown Airport! The Island hospitality never ceases! Thank you Alex! I received my sunglasses overnight! Delivery the next day! BIG SHOUT OUT to Enterprise Team at YYG!

James Villeneuve

The staff and management went above and beyond to make the rental experience exceptional. Thank you!

Doris Hamel

excellent; full equiped with GPS. very economic on gas too!

Lyndon Akiwenzie

Since this was my first time renting a car, I was unsure of the process; but National Car Rental made it quick and easy. I was on my way to the rental lot within 5 minutes and dropping the car off was just as easy. I was expecting a high-mileage Kia Rio, but my car was a 2016, so that made it even more fun to rent from National. My advice is if you are flying into the Charlottetown airport, go National! I can't say enough about the staff! I had less than some trouble finding the lot, but that's a minimal issue.

Susan Grant

The people are great in YYG. I'm supposed to book through a company preferred car rental but I like National

Charles “Chuck” Smith

Amazing experience! We landed in Charlottetown at midnight. We reserved two vehicles one a 7 passage SUV. That type of vehicle is not available at that location. We were very greatful when your staff recognized our need prior to arriving and put in extra effort to ensure we had a 7 passage van. Our experience in Charlottetown was friendly helpful flexible staff, clean reliable vehicles easy to access and very quick to process. We were extremely satisfied with our experience. The Charlottetown National Airport location is very well managed and run. The management and staff need to be recognized for their excellence. They are very valuable to you. Thanks

Harold Flatt

Great experience from pick-up(Charlottetown) to drop-off(Halifax). Would definitely rent from National again.

mark townshend

Original car was given away but was given an upgrade. Was surprised to get overcharged after the return but after speaking with the manager, received proper billing 2 weeks later

Gary England

Experience at the counter both at pick up and return was very pleasant. No surprises and no drama. Depending on the amount of luggage you have, the walk to the rental area can be a challenge.

Somerset PEI

Kids left a $500 camera in the vehicle upon its return. Received no phone call identifying that they found it. When I called someone at the rental location when I discovered it had been left, I was told there was nothing in the lost and found. My question is: why is there a lost and found? If someone cleaning a car finds something, they have the record of who last rented it and their phone number. This is at the very least just poor service or company complacency.

C Park

Courteous,efficient,fast service with clean well maintained vehicles and they stayed open although the flight was four hours late. The staff still greeted us with a smile and a cheery disposition.

Mr traveller

The process to rent was very quick and pleasant. I rented a full size car and the options really were not full size in my opinion. The car was a Buick Encore and I could not put golf clubs in the back hatch. The car was a little dirty, floors needed a better vacuuming and the dash and coffee cup holders were dusty or dirty. My biggest issue was returning the car. I had to bring the car back at 5:30AM so the person at the counter said they were closed so drop off the keys in the drop box. They offered the purchase of a tank of gas but knowing my mileage would be low I said I would fill it up. What would have been nice is if they advised gas stations are not open before 6:00AM. I used half a tank and paid $0.50 more per litre than the going rate. I have liked National and know I had other options. I will rethink things down the road.

Brenda Phillips

Great service and clean good working car.