Reviews of Bow Mitsubishi (Rent Cars)

Ulaf

Amazing Service team, reasonable price, high quality work. That is it.

Bankole Peters

Thank you Moe, Jon and Elias for the exceptional customer experience and giving me a good deal for the outlander 2020 limited edition. I would give 10 stars if it was possible.

Gagan Gill

Just plain bad. Had a recall on my outlander, called to book an appointment and was able to get on the next day. I asked the rep how long it would take, she said "if you drop it off at 7 am then it will be a couple of hours, we'll have it back to you before lunch for sure". So I go to Hyatt Mitsubishi at 6:30 am, am they opened the doors right at 7 am, my vehicle is the first one in. I ask when it will be ready I did not receive a call during the morning, or during lunch hour. I decided to call at 2:30 pm and inquire thinking that they must have just forgot to call me. So I call and the rep tells me they haven't started looking at my vehicle yet! The rep says "should be ready at 3:30 pm", at this point there was nothing I could do except be frustrated. I tell the rep that I dropped the car off at 7 am, I was the first one in, I confirmed twice (once when I booked the appointment and again when I dropped off the car) that the car would be ready before lunch hour, and all the rep says is "yep" and then there is silence, no explanation at all. So I wait for the call until 3:30, and again, no call so I call back. Now the rep says "it will be ready at 4:30", WOW, what kind of a dealership is this!? I say the same thing to this rep as I did before, and the rep says "you should have had them put a note saying that you needed the car earlier". I tell the rep about the whole confirmation I made when I booked the appointment and during drop-off and the rep just says "yep", then silence, nothing else. Worst experience ever, I needed the car at noon, had to cancel plans. Do not get your car serviced here, they sat on my car since 7 am in the morning and the vehicle was not completed until 4:30! Disaster, do not go here!

Fernando Herrera

Fantastic maintenance service and customer service actitud!

Stephanie Miller

Keith was great to work with. He answered all our questions, let us do several test drives, and didn't put down other companies. They didn't pressure us into buying any extras, and didn't have surprise fees at the end.

Jayden Nielsen

Excellent customer service from the man I talked who’s name was Brandon Rose. He helped with all my needs, I will recommend him to my friends and family!

Ian “Kosh” Gardiner

Great service, with straight forward no fluff answers. Always willing to work on any vehicle, and straight forward if they will be unable to work on any particular vehicle.

Wayne Smith

The staff here are incredibly hospitable, friendly and knowledgeable and go way beyond to ensure that they earn your business. Got an awesome deal on a 2020 Outlander PHEV. The whole process was incredibly easy and they were very transparent with all info. From the General Manager to the Sales Manager to the Finance Manager to our Sales Rep they all strived to ensure that we were treated well!!

Mike Burleigh

I went there to see a truck that was advertised. It was sold I was told they take forever to come off social advertising. I choose to look at a 2007 Ford escape. The salesman pulled it out when I opened the doors it was absolutely filthy. I don't know about anyone else but if your a dealership the least you could do is detail the vehicle. First impressions are important to me.

Josh Hardcastle

Stopped by to look at used vehicles one day. I was quickly introduced to AJ who was very friendly and helped me narrow down my search based on some specifications I gave. I took a few test drives and I fell in love with one vehicle. Shortly after we went inside and sealed a deal on it. Couldn't have gone smoother, AJ was more than helpful as well as his other colleges. Overall 5/5 experience for sure! And I am really happy with the vehicle so far!

Ryan Reyes

Good fast service

Shaye Sweetland

Awesome service! Great and easy to deal with!

Jon G

Dealing with the sales manager Mike was a breeze!

Audra Symbalisty

Since starting to use this location for all my service experiences I'm extremely happy.They have always gone out of their way.I'm so glad i left platinum and i had another alternative to be able to keep my warranty obligations.Platinum will never get another penny from me ever!!!! Thank you courtesy

Dawny

Excellent service and great staff, Scott was extremely helpful even when he didn have what I was searching for on the lot. He went out of his way to help me locate the vehicle that i wanted and that was in my price range (otherwise I would have bought a Mitsubishi)......Mitsubishi will be my first stop when I up date my car

Steve

great experience and a fantastic team! pleasure chatting with them

Jessie Prpich

We walked into the showroom at Bow Mitsubishi after going through the auto-mall, and were greeted with enthusiasm by a young man named Morgan. He quickly assessed our vehicle needs and budget, pulled up a 2022 Outlander and sent us on a test drive. Although we didn’t end up buying due to the third row space, the entire experience was amazing and would highly recommend Morgan to any friends or family looking for a vehicle!

Neelam 86

I had 4 recalls on my vehicle (lancer se) so I booked in an appointment to have all recalls looked at and replaced. The service here was excellent, I mentioned a concern about a sound and they found out that my air filter wasn't closed properly. They fixed all my recalls, properly closed the air filter box and to my surprise they washed and dried my car. I waited for my service at the dealership, their bathroom is kept clean, all the departments at this location made me feel welcome and respected, they post free Wi-Fi passwords for customers, have lots of things for kids as it's a family friendly place, have a fancy coffee/latte/cappuccino and other hot drinks machine, and the best part I got one on one detailed information about their new vehicles with no pressure to buy or trade my current one in. My wait time here was really enjoyable. I walked away with a great experience! I feel like this place is definitely trustworthy and they take good care of you and your vehicle. I walked out paying nothing but gaining a lot from this appointment. Thank you to everyone who made this a great experience for me ????

Lindy E.

Excellent Customer Service, Very Patient and Professional. The hot chocolate tasted good too.;)

Anna Cummer

Great service today at Bow Mitsubishi. Got a routine maintenance “check up” and purchased & installed winter tires. Price was excellent, costumer service top notch, all done quickly. Thank you, Bow Mitsubishi!

Chantel Decker

Brandon Rose-Decker has sold me my last two SUVs. He provided me great service and knowledge. I got exactly what I wanted in a vehicle color and options at a great price. I would highly recommend him. Thanks so much!

Liam Johnston

Russ was great to deal with very friendly and knowledgeable.

Ryan Walker

Sales guys were great, same with the finance people! I can't comment on the service side, but we were impressed and actually felt bad for not landing our business with them - cause they were so freakin nice! Anyway, we bought elsewhere for other reasons, but these office staff are top notch.

paula s

I had a recall done on my car, I dropped it off a night before and confirmed with two different people I would have a shuttle by 1:30 the next day. I had work so I needed the car. I waited half an hour and the shuttle never came. So at 2:00 I called and they said there was a delay and the car wouldn't be ready for another 45 min. I hadn't received a call or a voicemail to notify me about the delay. I am super unimpressed with the service at this dealership. I picked up my car the next day and it was dirty. I asked if it had been through the wash and they said yes, yesterday but with all the wind- i'm sorry if it's dirty. They did not even offer to put my car through the wash again. I definitely expected a much better experience.

Noel

I had a great experience at Bow Mitsubishi. Gady and Akash was an amazing Finance Manager/ Sales representative, they were knowledgeable and honest. They went above and beyond helping me with my issues. I highly recommend Bow Mitsubishi!

Chandell Elliott

I dealt with many Dealerships in Calgary before purchasing my vehicle at Hyatt Mitsubishi. These days with so many options out there, I find it is the people that make the difference when considering a new vehicle. At Hyatt I was in an environment where I felt comfortable, with out any pressure. Most of all I felt like I was dealing with real people. Matthew my Consultant made the process easy for me, he helped to find a vehicle that fit the needs of me and my family in a price range I felt comfortable with. When ever I have questions I can easily call up my consultant Matthew and he is always very helpful and accommodating. I would recommend this dealership to anyone in the search for a great vehicle at a good price with top notch customer service to match. Thanks Hyatt!

Dawn J

GM Tyler and Salesman Keith, and Alana from Finance have really outdone themselves! I had a very special situation financially and these 3 were able to make my SUV dreams come true. No pressure, no B.S - just straight to the point. I was shown all of the paperwork, and had it explained to me if I had questions. Keith was then helpful and gave me a supreme tour of my first Mitsubishi and all of its special features. I am very pleased with my experience there and would highly recommend Courtesy Mitsubishi to anyone looking for the right vehicle fit. If I could give them 10 stars I would give them 11!

ana cristina Machado

I bought a 2020 RVR , the staff from Bow Mitsubishi Knew exactly that I need .The entire purchase process was perfect, Greg knows how to easily explain the benefits of the car , answer any question about the car . I recommend 100% Bow Mitsubishi and the car is amazing . Thank you very much

Kimberly Trinh

I have been going to other Mitsubishi for previous services for about 10 years and have always had a mediocre time dealing with them. I was recommended to come to Bow Mitsu by a friend. Even though it is about a 25 minute drive from where I am located, the service is very much worth it. They take good precautions with Covid protocols and have a 24-7 pick up/drop off which is amazing! I was lucky enough to interact with Michael Cox, and had a great experience as he was beyond friendly and very helpful. The service team did a wonderful job with my car, definitely will be back.

Amy Radske

Excellent service!!! I would recommend over the Platinum location on Barlow Trail.

ClumsyButterfly

This was a first time buy off the lot for me. Keith Sinclair was quite helpful and had plenty of information to share. He answered all of my questions and if it was something he wasn't sure of he found an answer for me quickly! The whole crew that I had the pleasure of doing business with, Keith, Justin and Alana were very personable and made sure I left totally happy. I would recommend Courtesy Mitsubishi Motors to everyone!!

wlai014

Efficient service, very quick response, great customer service all the time

Victor Frigillana

I am skeptical when it comes to acquiring expensive investments such as a car, however before and during my visit at the dealership I was welcomed by David Harding and discussed advantages in having a new RVR especially its safety features. He was prompt in answering my calls and emails, gentle and considerate to any of my inquiries, got in for a test drive, setup my loaner car, introduced me to anyone and had thorough training session before I finally drove off the car. Thanks too to Jessica Kurt and John in the process for me to acquire the 2019 RVR GT. Overall great job.

Hornby Tung

Michael was very friendly and explain everything about tthis and next revision. Excellent explanation and service. I am just shocked about the price for the next time revision. I will need to spend at least 650!!! This is to high in my opinion. Mitsubishi should evaluate how to decrease the price in order to keep client loyalty for this and maybe next car. I really was not aware how expensive is to keep one car from Mitsubishi.

Sarah Marie

Service centre staff are very friendly and knowledgeable. Will definitely be back to have my vehicle looked after here

Anna Kagan

Thank you

Le Buckus

I'm the fool, they are the liars…

kris b

One week after purchasing two years old truck I've discovered one defective tire with 40% tread left. After sending an email with attached picture of the defect my sales rep invited me to bring the truck at my convenience reassuring me that the problem will be taken care of. Once I picked up the the vehicle I saw four brand new tires on the truck, I couldn't believe it. Calgary, Alberta, Sept. 07, 2014

Aj Kalsi

High pressure sales. One sales guy was awesome, kudos to him. But the two managers are typical used car salesmen stereotypes come to life. If these were one of my employees they’d be out of there double time. There is a car there that I was serious about but the salesmanship has me saying no way. If it was at another dealership I would probably have taken a step forward. As a customer I do not feel good, or safe, giving them my money.

Yara Altabbaa

I am currently looking in the market for a new vehicle. I was extremely happy when Tony referred me to his workplace at Bow Mitsubishi. Tony has not only shown me many physically appealing options, but many practical options for my ideal car. Being a student, I need to balance aesthetics with practicality. Although I am not in dire need of a car at the moment, Tony took the time to send me links, future test drive options, and as well as take the liberty to offer assistance in the selling of my current vehicle. Tony offers his kind and caring personality in the word of his sales, which I see as extremely beneficiary in the purchase of a car! As I stated prior, I am in no rush to buy, but when the correct time comes, I will contact Tony at Bow Mitsubishi to pursue this exciting process. I highly recommend this business for anyone in the market for a new or used vehicle!

Kirk N.R. Graham

Service department has been fantastic. I returned to this location in late 2020.

Travis West

Great experience. Staff is amazing. Mikael our salesmen was a great representative and lots of fun to deal with. A great team throughout.

Raechelle

Michael in the service department is unreal! This man went right out of his way to help me out with my mitsubishi. I couldn't believe the service and sincere help he offered! Highly recommended ????

Athina Sofocleous

My experience was phenomenal. I emailed in about the car I wanted to see. Then a representative (Mikael) called me and booked me in to see the car on his day off. He was super helpful and went over features with me, introduced me to the manager and before I knew it I was in the credit office. I am officially an owner of a Outlander GT, my first brand new car! This was one of the best experiences I've ever had dealing with a car purchase and I walked out feeling happy and confident with the team I got the pleasure of meeting. The team at Bow went above and beyond for me and I would recommend them to friends and family.

Homopolitan Bond

Awesome people and very friendly! Thanks!

Ron Anderson

We shopped at a lot of different Dealerships and found Hyatt Mitsubishi to have the most friendly, caring, and knowledgeable staff. Thank-you

Ross Neufeld

Fast, prompt, and courteous!

Christina Davidson

Morgan provides exceptional service. Great sales person highly recommend.

trevor rosmus

I have been a customer here before it changed and became Bow Mitsubishi when it was part of the Hyatt group of auto sales. that dealership would have gotten 5 stars from me. I took my outlander in for a regular maintenance, they added on extra work without discussing it with me that cost more than the service I came in for. their explanation was that they always do that service combined with the regular maintenance at the KM range. it was not written anywhere that this is what they do and the price for the services rendered were not even on the board. I have 2 Mitsubishi vehicles that will now be serviced at Platinum Mitsubishi in the north. My 2021 RVR was about to become a plug in hybrid outlander Platinum can have that sale as well.

Lindsay Babiuk

Service department doesn't address concerns. Ongoing vehicle reliability issues. Mitsubishi does not stand behind the extended warranty

Jo Coder

I always get flack from coworkers & hubby about "dealerships charge too much", but I have no complaints about Mitsubishi!! The staff and shop personnel are so kind, thoughtful, and professional!!

Benjie Ghebre

Always a pleasant to come to courtesy! The guys are always helpful and informative. Melina is the best! Always smiling with her beautiful smile.

Roger Kinzel

Top class services and parts!

Garrett Webb

The parts and service department were friendly, knowledgable and very helpful. They were great with articulating my issues and what needed to be done so i could understand what would be needing to be fixed.

Alycia Beatty

Awesome all around! The shuttle gentleman, Ross, was so kind! One of the product advisors, Tomika, was friendly and spoke with me while I was waiting the last few minutes. The service was quick and they went above and beyond to find a solution for a problem I’ve been having for years when I only went there for a tire change...and I don’t even drive a Mitsubishi...hands down will be doing back. Even just to hang out with the staff there.

Janine Blanco

I cannot express how happy I am with my new car and how comfortable the staff made me. I am a first time car owner and I was really hesitant and anxious about making my purchase. But AJ LANTANO was amazing at ensuring me I was going down the right track and took care of me the whole time. Even if I needed more reassurance his coworker Justin was able to explain the process to me and share his personal experience. When it came down to the financial side Alison took her time and explained everything, and answered all my silly questions. From beginning to the end the customer service was AMAZING and I couldn't be any more happy with my new car. If anyone needs help with buying a car these people are the go to and work to tell the TRUTH and we're completely HONEST with me. Being a first time car owner I am over the moon! I know that car sales men have a bad reputation and thats why I was hesitant and anxious but these guys beat the stereotype a million times over and treat you like family. Thank you Courtesy Mitsubishi!!!!!

Geoff Sharein

Walked around the lot for ages, then into the showroom twice trying to find a salesperson. The one young guy was busy trying to chat up the younger female salesperson. Neither of them seemed interested in selling me a car.

Belinda Waters

I have to say that since the ownership changed things have improved. I was ready to go somewhere else for service bit will continue to come back now. Secind time back since ownership and personnel changes and the service was great again.

Mohamed Attia

We had a great experience with Bow Mitsubishi. We met with Slav and he was awesome to deal with, professional, honest and friendly.

Esmonde Holowaty

Morgan did an outstanding job of handling the purchase of my new 2022 Mitsubishi Eclipse. He went above and beyond, to ensure all went well. I was additionally impressed, to see that within just a few hours, I was able to get everything approved and swapped over to a new car. As a very busy person that's very important to me. Thanks Morgan. I'd definitely recommend seeing Morgan for the purchase of your new vehicle.

Mitch Elliott

Great service, did breaks and AYC pump under warranty on my Evo the same day, no questions asked. Friendly staff, and awesome service team. Would highly reccommend

Doug O

Carl was such a good assistant and very helpful. 10/10.

Douglas Orsten

Carl was a really good assistant

Sam Frederick

I enjoyed my experience at Courtesy Mitsubishi. I had Keith as my salesman; he was very thoughtful and was sure not to pressure me into buying a car I didn't need. I didn't end up buying a car there, but I won't hesitate to go back if I see something I like in their lot. My entire experience was very personable and Keith went above and beyond to make it that way.

Kelsea Pittman

Very unhappy with the service I received today. Called a week ago to book my appointment for a simple oil change as well as to put on my winter tires. I dropped off my vehicle in the morning at 6:00 am and was going to pick it up at the end of my work day (4:00 pm). They called me around 10 to confirm if I would require a shuttle to pick me up which I said I wouldn’t need. After that they said my vehicle will be ready at 4:15. I got a call at 3:40 saying they had missed my call (i never called) but they were working on my car and they will be finished in half an hour to an hour and that was because there was a mix up with my tires as they somehow misunderstood what I wanted done. My husband went to go pick up the vehicle on time for 4:15 and had to wait an hour and a half more for the vehicle to be completed. They didn’t really do anything to compensate us (aside from a very small amount taken off the bill) for the miscommunication and major delay on completion time.

Tricia Major

Honestly really disappointed. I took my car here for servicing to get my tires changed over and it turned into a high pressure sales incident, not a big deal It was my own fault for asking questions in the first place. Then I had a request for a survey through email and I answered the questions I believed to be honestly, and I received a call from the service department- they left a voicemail in a very rude and condescending tone. They asked my opinion, I gave it then I got yelled at essentially. I’m really close to trading my car into a dealership that gets me out of Mitsubishi. Don’t fill out surveys for them If you aren’t going to give them 100% or you’ll just get yelled at via voicemail. Avoid this place, we have had such better service at other dealerships. So done

Lauren “Danger” Shaw

Recently, Courtesy became Bow Mitsubishi, and with the failure of my 13-year-old Outlander, I decided to explore a new car as an option. I'm very glad I did. Guy, Dave and Elias made this such an easy experience, AND best of all, I told them what I wanted as my bi-weekly payment and they found the finance option that worked for me rather than try to talk me into some other option. All I had to do was confirm the purchase with the insurance company and they did everything else. I'm thrilled with my new Eclipse and would recommend checking out Bow Mitsubishi.

M Curry

Went in wanting a test drive of the car I most likely would buy ended up leaving and will never be back.

hlemoine

Michael from the service department is very knowledgeable and honest, quoted time is on point and service is fast and accurate

Chris B

I shopped around to a couple dealerships looking for the exact car I wanted and I was incredibly frustrated with the majority of the dealerships and how pushy they were and seemed to only care about the sale. That was not the case at Bow Mitsubishi at all. Not only was Mason incredibly helpful, but he listened to and showed me what I wanted to see and it never felt like he was trying to pressure me into a purchase or upsale. Brandon who was the sales manager did a phenomenal job on working out pricing with us. Nothing felt hidden, left out or unexplained and was able to give us an even better deal than we expected. The deal that I walked away with on my brand new Lancer was great and made me feel like I landed an incredible deal and value. And based on all of the other great reviews for this place, I know that me and my new car are in good hands. Couldn't be happier and more excited to get into my new car and this will definitely be the dealership I come to for all my purchases in the future. 5 STARS!

Alex Fry

Great experience. Kieth was super helpful in getting us exactly what we were looking for at the budget we were looking for.

Charie Belle VLOG

Great service! See you on my next one!

Rinat Haque

Terrible place.. went shopping for some pre-owned inventory and it took them about 45 minutes to give me options.

Carsey Furgason

The original experience was fine. Got conditionally approved for the loan, but after some deciding, I ultimately didn't purchase the vehicle. I walked away from the $500 deposit on good faith. However, a few months goes by and I have noticed that when they did the original credit check, they hard checked my credit FIVE SEPARATE TIMES in a single day. If you have recently financed a vehicle through Bow Mitsubishi I would recommend looking at your credit history to see if they have made the same mistake. Really glad I didn't give these guys my business now.

Romeo J

Test drive and deal was done on the same day. Treated me in an honest professional manner. You don’t feel pressured at all. Mikael and his team are the best example of how customer will feel like you’re a family and not just a customer. Highly recommend.

Paul Lindsay

Very friendly, explained all the service work completed on my car. Called me as soon as it was ready

Sarah Erickson

DO NOT BUY A VEHICLE FROM BOW MITSUBISHI. They are crooks. Used car pricing through AMVIC dealers has to be “all-in” plus GST, but they will add $1000-2000 dollars of fees and mandatory add ons once you come to a price. I can’t even imagine how many people they have ripped off and how much money they have made through these illegal sale tactics. They have been reported to AMVIC.

Sarah George

I am very happy with the service I received at Courtesy Mitsubishi. I had a lot of questions, that were all answered with lots of information. Keith Sinclair was very friendly, and took the time to find out what I really wanted. I would recommend this dealership to anyone looking for a simple vehicle with lots of variety.

Kelly French

We bought our vehicle here and have had a generally great relationship with the service department over the life of our vehicle. It's well taken care of, additional costs (and cost-saving measures) are discussed in advance and we're able to take most repairs at the pace we can afford. Obviously my experience with the dealership as "Bow" is limited, vs with previous owners, but so far so good.

Kathy Yin

Excellent experience!!

Nathan Leech

I dealt with Brandon Rose and he was very transparent and helpful while I was looking to buy a Nissan Maxima from him. I would recommend him 100%

stefan striblea

(Translated) Stelar service, stelar staff! (Original) Stelar service, stelar staff !

weng weng

Michael was so helpful, thank you for helping me open my car and to the other guy too. Again thank you so much!!!

Joe V

Always looking after my vehicle. Great customer service. Only thing is I couldn’t set up an appointment date that’s convenient for me as shop availability is limited.

Mike Teierle

Great parts and service team, Ross is number 1 tech for mitsu

Rachel Wiebe

We were in a great mood spending our Saturday looking at vehicles around Calgary in our price range. Halfway through our day after seeing many other vehicles, we came to Bow Mitsubishi where everyone was busy with appointments until Kyle met with us. Kyle was incredibly kind and EXTREMELY knowledgeable about the vehicles on the lot without even being prepared as we were walk-ins. We looked at a used vehicle that we were interested in but it was clearly priced too high for its year and model and especially since it had very intense cigarette smoke inside. There was a $1,500 add-on of dealerships fees (and taxes obviously) on top of the asking price. Kyle sat us down and discussed our options and the potential of offering a lower price and went to talk to another manager. Then, Guy sat down with us and our 5-star experience immediately tanked to a 2-star. Guy budged slightly on the price but only focused on what the dealership needed and its hardships making our needs feel unimportant. He made excuses about the dealership's poverty of not being able to get more vehicles in, which may be the case, but felt quite self-absorbed. He did not talk at all about what we as customers and a family need and provided no other options to look at, writing us off as potential customers. We left feeling insignificant, not worth his time, and no longer in a good mood. Up until we met with Guy, we were LOVING our experience, the initial vibe of the dealership, and the delicious coffee. My partner and I were enjoying our time there so much that we were excited to begin full-heartedly recommending this dealership to our friends and family. This was the first dealership that day that we felt this strong and positive about. Based on Guys' attitude toward us and lack of desire to help us find a vehicle, we no longer want to recommend this dealership or come back to purchase our next vehicle. Kyle, however, we would follow him to wherever he works next. Thanks again Kyle, for your professionalism, kindness, overall customer service, and attention to detail. Your great communication skills made for easy and understandable vehicle discussions. It was a pleasure meeting with YOU yesterday! We ended our day at another dealership that provided a great car at a fair price. This car had all the "bells and whistles" we were looking for, that will hold its value for much longer, and they even added an extra set of winter tires. Thanks to Jeff at Crowfoot Dodge for providing what all customers need; a great experience, willingness to help, and a positive outlook.

Vicky

Karl Fuentes was very patience and helpful. He is not very pushy kind of a sales rep but it doesn’t mean he is not determined to sell you something. Karl, has a lot of knowledge of what he sells although when we were dealing with him he was only been working with Mitsubishi for week he sold us a Mirage white and exactly what me and my husband wanted through his confidence and determination without pushing too much. As a first time buyer of a brand new car and made you feel so good about your purchase. The whole team I would say in Bow Mitsubishi are hard worker but not pushy. Good job Karl Fuentes on being a person you are I am very proud of KALAHI!!! Thank you for encouraging my daughter Kamal on how important it is to study and practice the Learners test.

Darren Bezzant

My family had a long week, that ended up stellar. Monday: Michael Cox has been our go-to Service person for years, and when the engine light came on while my daughter was driving, he was able to offer a few on-the-phone solutions that enabled her to get home safely without a tow. Tuesday: We dropped off our car for Michael to take a look at, and he did everything he could to get it back on the road, but since it wasn't a Mitsubishi vehicle, he was limited by what he could ultimately do. Wednesday: After many back and forth communications, including a couple of excellent Test Drives, thanks to Mikael and Kyle for setting those up, and explaining all of the various features, we ended up trading in both our aging vehicles, and they got us into a 2021 Mirage, and a 2021 RVR. Everyone stayed late that night, between discussions on financing, and vehicle options - making sure we understood our options and making sure that we had the best deal possible. Jon and Sylvain were in the background, crunching numbers and making sure that their team was supported. Thursday: Canada Day - Maynard did some additional magic with the financing companies and we were able to seal the deal. Friday: My wife works late, but the team stuck around, even with the impending thunderstorms to make sure our vehicles were ready for our very busy weekend. Michael and the service team worked all day getting them ready, and Mikael bravely headed out into the rain with us to show us our new vehicles. We had to wait out some of the storm with the team, and these guys all stuck around to make sure that we were well taken care of. We eventually headed home, crawling along the Deerfoot, safely passing all the cars huddled under the bridges, and got home safe and sound with our new rides. Saturday: In all this time, we really hadn't told my daughter what was going on (she was working, and we wanted to surprise her. So, Saturday morning, I pulled up at her work, to pick her up for an appointment in our (well, really, her) Mirage. She was over the moon! The Mirage hooked up smoothly to her phone, and she gushed the whole way home about all the features. We also love our RVR - it is the perfect size for our family and isn't overloaded with features; the team really made sure we bought what we needed and could afford, without any major upselling. I really felt like the whole team cared and put our needs above theirs. I really recommend the team at Bow for both their service team, and their sales family. They work in harmony to provide outstanding service. Thanks again to Michael, Mikael, Kyle, Maynard, Sylvain and Jon for an awesome end to a very long week! The Bezzant Family

Nick Benyk

great service and staff are very accommodating! thank you Mikael and Elias

Jeff Clemens

They sell cars. If you want a car these cars are nice.

Olatubosun Ayanjinrin

Slav really did a lot to help with my purchase. He went above and beyond in making sure that I got a good deal and I'm very satisfied with the overall experience. I will definitely recommend him to anyone out there. Great job Slav and Bow Mitsubishi !!!

Brandon Friesen

We usually deal with Platinum for purchasing and servicing. They're very good to us. However I could not get in a service appointment in the time I needed. I called courtesy and they took me in with no hesitation. The lady who booked my appointment was so wonderful BUT she was obviously pushed to do up sells. I booked the appointment for my uncle and his 2014 Outlander. It was due for the 32,000km service which is fairly basic and costs around $150. After she confirms the appointment and the vehicle being serviced, I thought I was done booking but she tells me that Mitsubishi recommends a brake fluid service and an alignment. I was stunned. On what planet does a car that's less than 2 years old and has under 32,000km need new brake fluid and an alignment?!? I work at a dealer in town already and smell BS very easily when talking to a sales team or service team at another dealer and sadly, courtesy Mitsubishi is no different. In no way, shape, or form does Mitsubishi recommend those items that would've costed me over $250 extra, when it's not needed! I had no choice to get the service done there so I booked it. I knew better but if someone who didn't know better, called in and was pushed to do those items, they'd be completely taken advantage of! All in all, the service was quick, and the advisor was very nice. So for that, they did me well, but I just can't believe how much management pushes them to take advantage over innocent customers...

Shaun Macauley

Amazing experience. Morgan was extremely helpful, and went above and beyond to accomodate any questions or address considerations I had. Their finance department was also quick to help with any processing. Very happy with the Outlander PHEV. One month so far and zero regrets!

Hector FM

I was ready to buy a RVR. I had a Lancer and it has been an amazing car, Mitsubishi cars are great machines. The salesman was friendly but probably was new or inexperiencedas he was just reciting the car's features but not listening to my questions. The sales manager was totally uninterested on us, he didn't do much to help his rookie salesman that didn't even take our phone number. I love the RVR but as we had similar experience at Platinum we lost our confidence in the brand. We ended buying with Nissan.

Del Peterson

The sales associate Scott was fabulous. He provided answers to all my questions. Once I made my decision on the vehicle I wanted to purchase. The experience with the paper work and the cost was time consuming and painful. They couldn't explain charges on the bill and how it was calculated. The financing process was equally bad as it put values for the vehicle much higher (10k) then the MSRP. It was a long wait for the paperwork to be prepared then it was wrong. The up sell for addons was long and the charges were inflated. The process after the sales part with the business administration needs to be improved a lot. I love the vehicle but I am not sure based on the customer experience if I would go back.

Jason Daisley

Picked up our new car yesterday and all of the staff were awesome and willing to work with us on price. Lots of cars on the lot and a special thanks to our salesman James and sales manager Guy for putting in the extra time to help us out! 10/10 would recommend!

Corey Nicolaisen

Went to Bow Mitsubishi to get a new key cut and programmed for our car. They honoured their quoted price (unlike other companies). I totally expected the dealership would cost more but they were actually priced better. This was the first time we had the car in for service and I have to say the staff were GREAT. Friendly and efficient. Car was washed and sanitized when I got it back in less than an hour. While I can't speak for the other services, if you need a Mitsubishi key cut and programmed, visit Bow Mitsubishi and you won't be disappointed!

Kent Caballero

I came to trade in my vehicle as I was not able to financially afford it due to the COVID19 pandemic. I met Mikael Eusebio who was my sales agent and showed all the different models and pin pointed to a Eclipse Cross. Then went to Guy Gubler for the financial options and negotiations. Finally Elias Fabriss went through all the financing contract to help me get into the new vehicle. All three gentlemans were professional, very accommodating and transparent. They didnt hide anything behind a fine print and I was happy with the car and the finance terms. Highly recommend these guys if you want to get into a new Mitsubishi.

Laslo Jr. Hizsa

Helpful and attentive staff that I can trust to deliver an exceptional service.

Donnie Richard

Very friendly sales people...no pressure...service is great...would definitely buy from Courtesy again

WillI KardenZ

best price in town

Oscar Daniel Rendon Naranjo

Very kind staff.

Kenneth Blake

Asked for a shuttle to pick me up at 2pm, they were early. Very satisfied with service at the shop on my car.

Iøn Bøstån

(Translated) Very satisfied with the service offered at this location, everything was very fast and at a high level. Recommended! (Original) Foarte mulțumit de serviciul oferit la această locație, totul a fost foarte rapid și la un înalt nivel. Recomand!

Clayton becker

We bought our mitsubishi outlander in 2013 and have been using the service dept at Courtesy since, at our last oil change we were informed by them that our brakes were at 0% and better get them changed, their price seemed high so i took them to a different store that specializes with brakes for a second opinion, they put the car up on the hoist and informed me that my brakes were at 80% still and didnt need to be done....i'm just a little upset that the company that i have been loyal too lied to me about my brakes...i will not go back to them , as all I ask for my loyalty and business is honesty and integrity.

Marcus John Abiog

To start off, if I could give this dealership zero start I WOULD. My girlfriend took her car (Lancer) to get the recalls done, and came home furious on how terrible the service was. After having the car stay at the service department for 8 HOURS they called her up saying that it was done, but in her surprise the a/c (heat or cold) does not work anymore. So in short, SHE CAME IN WITH WORKING A/C AND RECEIVED IT WITHOUT WORKING A/C. To agitate the situation, the staffs there said that if she wasn’t satisfied with the service she could take it to a mechanic. How would someone drive outside without a heater when it’s cold outside, to the point that it fogs up your windows. I was baffled with how these guys treat their customers, and how they consider the safety of their customers.

Dexter Obiso

Shirley, the service person, was warm and friendly. Both shuttle drivers (morning and afternoon), Ivan and the other guy were also very courteous. The job was done well. It has come a long way since it got bought by Courtesy from prior Hyatt. Awesome all around!

Richard BUI

Jarrad is my sale man. He sold me a nice BMW X3 and i love it. I absolutely recommend you come to see him.

Adam Ragan

Been taking my car here 10 years and always had good service for a reasonable price. Just bought another used mitsu and will be bringing it here as well

RB Areta

Do I need to say more? Just going through all the positive comments about Michael is already a proof of what I have experienced in the service department. It’s a 10/10 rating. 5 star ! It was a good decision switch to this dealer/service .

Max Nguyen

Fantastic staff and service! Leanne and Alana in the finance department are great!

Jeremy Fidelack

Great shop.

George Kousouris

Very friendly, good waiting area, fast, efficient service

Milton Sanceno

I’m grateful I didn’t got a car from this dealership, very bad costumer service.

Ron Sommerfeld

Received the service experience that I expected for my new Lancer. I owned my last Mitsubishi for 22 years. I recommend their vehicles and service from Courtesy Mitsubishi.

Colleen Cole

Car shopping for us and many people is like going in for surgery or major dental work. You aren't looking forward to it. I have to say that, John, our salesman, was so not typical in his demeanor - meaning he was very relaxed and let us ask the questions - that we actually had a good time taking the 2014 Outlander for a test drive. He gave us the facts and was very soft-spoken. We like NOT PUSHY as I suspect other people will so this was refreshing. We are still deciding on which small SUV is right for us but I have to say the pleasant experience we had at Hyatt would encourage us to go back there, unlike other dealerships we visited. Would definitely recommend!

Dave McKay

Good service. In and out very quickly for a minor issue. They don't oversell but they over-deliver.

Caitlin C

Service department has been great servicing our Evo and Eclipse. It's been easy to get in and drop our vehicles off. The location is super convenient off of Deerfoot and Glenmore. No price gouging or shady actions. We'll keep using them instead of Platinum which we have had bad experiences with their service team.

Micheline Picot

Great service!

John Rynsburger

Mike (Service) is always helpful and friendly when we drop off the car. I stopped in today with a low tire light warning and he checked all the tires and spent some extra time examining the tread for a leak... found a nail! Thanks Mike!

Gregory Williamson

Been bought and sold over 3 times since I've owned my car and customer service has consistently gone downhill

Natalia Camelo

Keith was an incredible help through the entire process. I had visited a couple of dealerships prior to making my way to Courtesy Mitsubishi, and the help and attention was received cannot compare. Keith, along with the dealership's manager, spent time going over every detail of the car I wanted, and were open to negotiating and making sure the deal we struck made sense. And the courtesy didn't stop there. Once I had given a deposit and secured the sale, Keith never failed to be kind to my family and I and make us feel welcome and respected. Great experience!

BC Food Adventures

I bought my blue Mirage G4 from their sister location in Edmonton, but I live here. The staff here is great! Michael and Justin are very accommodating and friendly whenever I buy parts or get service done on my car.

J Ashton

This is the second car we have purchased from this location. No business is perfect, but these guys are better than most I have dealt with. I feel there is good value for the money. I just wish Mitsubishi made a minivan. Good chance I will buy from here again.

Brian Fernandez

I specifically put in my for sale Kijiji add for my VW I did not want dealers soliciting. Despite this I had Ryan reach out and try to get my business which i find pretty annoying.

Sara Lavigne

Staff here are friendly and accommodating. They were willing to help me out any way they could when Platinum Mitsubishi had be driving an unsafe vehicle. I needed a failed wheel bearing to be replaced (which means the car should not be driven) and was sent driving by Platinum. Bow Mitsu booked me in for as soon as they could and warned me not to drive the vehicle until the issue is resolved as my tire could have FALLEN OFF while driving. I've come here for other scheduled maintenance before this and have always been pleased.

Nathan George

They sold me at gently used 2010 Subaru for a steal of a deal. Professional all the way around. They really step outside the box and didn't pressure me. All in all I actually had fun buying this car for the first time out of all of my previous car purchases. And steve saved me so much money on my insurance!! Even if you don't buy a mitsubishi check here first.

Murali Krishna Mohan

Worst dealership.. scamsters.. if your math is not strong and unable to calculate on the fly they will rip you off.. if you are planning to buy Mitsubishi (very good car makers.. I am a satisfied owner of a RVR) buy from platinum.. I was quoted $1600 extra for a mirage and they justified it saying it was the Canada package they put in the car. On enquiring what was that, I was told.. not kidding.. nitrogen air in tires, cleaning the car before delivery, a block heater (probably worth $100).. The finance person Alex there worked out a monthly payment, which when calculated over the entire period of the finance came up to $5000 more than sale price ($17000 car - mirage).. and I was told that's how finance works and it was due to interest amount that I end up paying so much.. seriously they are scamsters.. The total interest I pay for the rvr I got from platinum is $280 for a $26000 car! If you cannot calculate interest rates etc on the fly, these guys will confirm fleece you.. avoid this place.. go to platinum.. they are more decent professional people..

tmx218

Michael Cox was an absolute pleasure to work with today as I brought my car in for an oil change. Even though my vehicle was an off brand, he still got my car in the shop quickly and efficiently. I was very happy with the price for the oil change as it was cheaper than the dealerships in the area. And the complimentary car wash was great too! Definitely will come back again for both my car and my wife's car too!

Steve Tran

Did my tires at Courtesy Mitsubishi. Great people at service. Quick and friendly. 5 stars for sure.

BlindFugo is

all people working here are rude. no communication between department and selling defective cars.

**

Great service, called a while ago for some recalls i have, took a wee bit to get the parts but all in all its painless, really it is!

Kraco

Amazing customer service, very nice, and fair people. Love the car! 12/10

Mana_Transfer

Bought my first [dealership] car from here recently and Mikael was absolutely fantastic, unfailingly exhibiting a willingness to provide assistance and succeeding at making it all an exceedingly smooth and simple process. Communication was also consistently on-point throughout and, again, overall customer service superb. Maynard and Rosy were also amazing! 100% recommend! -Kevin B.

Derrian Wolfe

Dealing with Hyatt is great. Purchased a Lancer Ralliart years ago with them. Came back to test drive a Lan Evo and walked out owning it. Ty was great to deal with as was Nathan and Stephen, got me in and out in a day. I would definitely deal with dealership again.

BigWolfRed

Really friendly staff and my sales advisor Jarred made everything simple and straightforward. Would definitely recommend this dealership and would use them again.

Miranda L.

Second time reviewing because this experience was different from my last. Not impressed. I ordered splash guards the last time I had gotten my car serviced. I was told 1-2 weeks for the parts to come in and they would call me. Week 3 and I call them only to be told yeah my parts are there but no one bothered to call and tell me, but I'm going on vacation the following week and decide I'm better off making an appointment for after I'm back in case any more issues pop up and I do not want to time crunch . I make an appointment for Monday morning after I return so I can drop my car off Sunday night and pick it up after work the following day. Monday afternoon I call to see how it is going only to be put on hold and have a girl come back and tell me that one of my splash guards they ordered is cracked and a new part will not be able to be ordered same day. You don't check parts when they come in for quality assurance ? I get told I will have to come back later in the week. I work weekdays so I get told come in Saturday morning and I will be pushed to the front and I will be in and out. No apologies, nothing to makeup for me leaving my car there for a day and having nothing done to it because they cant be bothered to do a quality check. I don't appreciate having to make arrangements for a ride to work in the morning and a ride to the dealership after work twice in one week when I should have only had to do it once. I come in Saturday morning to see that they were obviously open before 9 and several cars lined up waiting to get in. I get told by another girl that she will try and have my car back to me this afternoon. Completely ridiculous. I explained the run around I have been given and how frustrated I am to receive the same answer but a "promise" that she would get the tech to work on it the same time as another vehicle. Several hours later I get a call saying its ready and when I go I ask for confirmation that both splash guards I ordered were put on. Girl cant tell me nothing and goes to talk to the tech. Comes back and says I'm pretty sure both were out on. I'm not looking for pretty sure after the run around and disappointing service I've gotten, I am looking for a yes or no. Almost a month to put on 2 splash guards. The only reason I'm leaving 2 stars is because Ryan actually knows what hes doing and I wish it had been him that I was dealing with for this.

Darklimits

This dealership has sold me two cars now and I've always felt good about my purchases from them. Their Sales team are great and never pressured me in to a sale. Worked with me to ensure I didn't get something I didnt need or want. Very honest and professional.

Jessica Persaud

I had a wonderful experience at Courtesy Mtisubishi. Keith Sinclair was the best salesman I could ask for. He listened to what was most important to me and focused on those things throughout my time with him. The Courtesy team was also fantastic and worked with me to get the vehicle I wanted. I highly recommend visiting them!

Taylor Polacik

If I could give a lower review I would. Zero communication between Finance Manager Gady and Salesman Mikael. I had to chase after both of them to get any answers on the deal. After 2 weeks of my questions being half answered and no returned calls I had my boyfriend call to try and get some answers. Gady the Finance Manager then proceeded to give all my financial information including credit score, amount in chequings account, credit card/student loan amount to him OVER THE PHONE. Which is VERY illegal and goes against the privacy act. For all he knew it could have been anyone calling pretending to be in relation to myself. This dealership is extremely unprofessional and I strongly advise against anyone doing business with these rednecks.

Denise Elms

My husband and I recently leased new vehicles from Bow Mitsubishi and we are both loving our Outlander and Eclipse Cross. The entire experience was very relaxed and Brandon was absolutely awesome to deal with. The follow-up after picking up our vehicles has been great as well, with any issues/questions dealt with immediately. This was about our 4th vehicle purchasing experience and my husband stated that he has never felt so good when leaving a dealership....we would highly recommend Bow Mitsubishi!

Patricia David

Toyota sent the wrong part, so my car couldn’t be done same day, however Ryan (service advisor) handled the situation so well. Courtesy Mitsubishi gave me a service loaner car for the entire time that my car was there waiting for the righ part. I really appreciate what they done!

Tamer Elmadawi

like usual 10/10 service from michael, he always makes sure to tell me everything that was done to my vehicle and always nice to talk to.

Tory Underwood

Everyone is awesome. Sales, service, finance everything. The whole kit and kabootle!

Timothy Golding

Just got a pre-owned wrx from these guys and they were great to deal with from sales to service. They've addressed every concern I've had since as well. Thanks!

Amine Dean

I Took an appointment for a trade in/appraisal. They had a similar valued used car for sale, so I took mine to get appraised by their management and see what kind of deal we can agree on. The Sales people look friendly, but boy, management is a different story.... After finishing the customer survey and all, I waited around 40 minutes for the "Manager" to show up (appointment at 4, he showed up at 4:44). He did not address me or say a word, took a very quick half tour around my car, then went inside (Still without saying as much as Hi). 15 minutes later, I see him leaving (Not a word), then the sales person comes to me and gives me their final "offer", which was Around $7K less than an appraisal I got the previous week for a different dealership, and $10K less than the similar valued car they had on sale (Mine was one year newer, less mileage, full warranty...).....I obviously chuckled, shaked hand with the friendly sales person and left, but this says tons about what kind of experience one would expect from this business....

Jerry V Beard

Great customer service! WiFi-equipped waiting area. Friendly staff!

Armando Borjas

Great place to get service for you car. Michael is simply great. His interest lies in your car's well-being. Honestly. He even provided custom service based on the specific needs of our car, and went above and beyond to make sure we pay exactly what we need, and not more.

JC Murphy

Not super happy with the attentiveness of the sales person, or mangeement.

Roger Graham

Overall it was a great experience at Bow Mitsubishi, I love my new RVR. I would highly recommend, Keith Sinclair- Senior Product Expert. The Service department is great, I always get great service from Ryan and Shirley, I love that my RVR was washed when I picked it up today .

Jayeeta Ray

Usually always cooperative and timely service. They fixed my ac which other places could not. Great with follow up.

Mohammad Shaheedul Ameen

I found the support staff for buying and servicing really good. Easy to make appointments and reasonable servicing prices.

Charles Stenerson

Excellent and quickest service even with no appointment, I went to multiple dealership's to find the best deal and Ren M. Truly found me the best deal on a vehicle out of all the dealership's. I feel very happy with this choice and by far was the best experience I've ever had! Much thanks and appreciation!! I highly recommend this dealership and specifically Ren M. the sales associate! Thank you for such a great experience upon my visit!

Lynette Roberts

I am rating the finance guys 5 stars. both Omar and Elias made my first time, new- to-me- car purchase so stress and worry free. they found me the most perfect vehicle on my limited budget as well as fully loaded..even command start all while being in a different city. I recommend these guys if you are wanting a wonderful experience as they make a great team. thanks i just love my car!

Marc Boucher

Since the whole Lancer platform was discontinued I get a call about every 3 months to buy my Raliart. Quite annoying. Further shuttle service no longer goes to the one place it needs to go for literally everyone there at 730 am... DOWNTOWN. So I have to shuttle to the train then take two trains to get to work, wonder if Subaru does the same. EDIT: Shuttle does go downtown now, again, which is nice. However still annoyed about the new lineup.

Shelly Innes

I struggled leaving this, because I imagine there must be an insane amount of pressure placed on the dealers to sell covid stock from 2020. But I still have a bad taste in my mouth, days later so here goes! 1. The price advertised is not the price of the vehicle. For some reason the sales team was trying to charge us for items already installed or applied to the vehicle. Leading me to believe they should just adjust the advertised prices and be more transparent right out of the gate. 2. We tested two, and one of the vehicles we drove was filthy. I understand they don’t detail it after every test drive, but it had crusty milk in the seam of a backseat, and dog hair all over. As well as parts for a completely different car in the trunk 3. Our initial sales contact was good (Mikael). It would have been easy to have bought a car from him, but we began to feel a bit uneasy, especially after seeing sales add up the nickels and dimes for accessories that should have been priced in when the dealer evaluated the car for sale(ie:3m coating). We said we needed to think about it and would like to leave. He was patient and clear that the quote wasn’t going to be valid after the 1st, as it had special dealer promotions on it that ended month end. We understood and asked for our keys back (they had been assessing our old van for trade) 4. After he left to “get the keys” we then had Jon(?) land to tell us this deal wasn’t going to get any better, how amazing it was and how this is the best deal, and how it’s too good to pass up. I firmly asked for our keys back, and was met with him claiming he’s “not trying to be combative”, etc… but kept talking. He made sure we knew we couldn’t get that pricing again if we came back later this week. Which was fine, it wasn’t the deal of the century anyway, despite what he thought. 5. To be fair, I do not recall what happened next, I was surprised to hear him still talking, but my spouse somehow got through to him and as he was huffing away he did this big dramatic rip of the quote paper. ( I have a kid that takes firm boundaries and rejection better than him.) 8. Here’s the kicker, my spouse gets a text today asking us if we had any questions on the vehicle or wanted to proceed. He was told they would could honour the quote. After all that! We were made to feel like we were pulling dukes out for wanting to take a minute to think. I’ve never felt like that while trying to purchase goods or services from anywhere before in my life I can’t imagine why anyone would want to go there.

brooke Davis

Overall great service! They were very helpful with answering all the questions I had about the work being done on my vehicle. Were very friendly and had great communication skills. They made the process easy and quick.

Tristin Bergen

Giovanni and Justin were both excellent answering all our questions and helping us with our special requests in purchasing our new RVR

Melissa F

They are amazing and very helpful

Dave Henry

So to start things off, I was one of the many who had been taken advantage of by the Gallery of fine cars. I got taken, repeatedly. They sold me my dream car, that turned out to be a nightmare. We The staff at Courtesy not only had a thorough go-over on my Ralliart, but also jumped on recalled parts without question or charge. I had no idea (even after multiple visits to the gallery shop) that there were even recalled parts on it. To add to it, the service department even reset my differential without hesitation. It was an excellent service and a very positive experience. Out of curiosity, I asked about a trade in. As much as I loved my ralliart, it was more than I needed, and could afford. An amazing car, a very thirsty, amazing car. After a few minutes, I got to meet Chris and Justin and the team and from there not only took my painfully early trade in seriously, but put in the time and effort to make sure that they could make a deal, and ensure that I would ride away in something to be proud of. Now, I am in a 2014 nissan rogue sv, and am loving it. They could have stuck me with something that I didn't need, but they made sure that not only I would be excited with my new car, but it was something I can bring back when the time is right to get another ralliart, and still retain value for the trade in. And I will. And it will be from Courtesy. TL;DR: If I had the extra digits, I'd give these folks four thumbs up. This is now "my shop" of choice. Hands down. Thanks to everyone there for this experience.

Steve W

This was the worst experience I could imagine at a dealership. I simply asked why they couldn't match the pricing that the calculator spits out on the website. I just wanted an explanation of what was not accounted for and they refused to account for it and just said that was the price. They had added over $4000 to the price of an RVR. When I walked through the calculator with Tyler in sales he saw what I was talking about and said he would call me back when he figured it out. Never did. I bought my Lancer 10 years ago at the same dealership when it used to be Hyatt Mitsubishi - the experience then was FAR better. Their GM Mike Lowton stopped emailing me simply because I questioned the pricing. I requested assistance from Mitsubishi Motors Canada and they said that the dealership can lower the price but when I asked if they are allowed to add $4000 to it they never responded. They spoke with Bow Mitsubishi as well and said that they would be in touch but again - nothing. I am a brand new Nissan owner and couldn't be happier. What an absolute joke of a dealership. Special shout out to Sales Manager Fazal who couldn't possibly be a worse people person and salesman in general. He was disrespectful and sleazy as can be. Stay away there are other dealerships that will earn your business.

Arwa Arwa

We have bought a Dodge Journey 2 days ago from Bow Mitsubishi. We had a great experience. We had the pleasure to deal with Mikael Eusebio. He was a nice and patient gentleman who cared about his client's needs and interests.

Gabriel Angel

Had a great experience with the Bow Mitsubishi team. Happy with my purchase.

Aurelio Duran

Michael Cox is, as always, very cordial and professional. Service department highly recomended.

Edwin Joeng

Excellent service by Guy and his team. I sold my Subaru to this dealer and despite not buying a new vehicle from them, they still treated me like a 5 star client buying their most expensive car. He was very upfront and fair and replied to me quickly. I hope all dealers can learn from Guy and his staff.

Bryan McEvoy

Jessica Kross is a must see especially for people that are in a challenging credit position. We all face challenges in our lives and are in need of a helping hand which can be quite humbling. If you need a vehicle and are in this position than Jessica is the helping hand that you should go ahead and grab with enthusiasm. She leaves no stone un-turned and will go to battle to find you an affordable approval. GO SEE JESSICA.

Jonny A.

They will take advantage of you if they see the opportunity, so dont go here unless you know your stuff

Clayton Lobo

Great service dept ready to help

Kim Soderberg McRae

Fantastic experience and service.

Robert Wiltse

Huge thank you to Michael with the service dept. for going above and beyond to really do a detailed inspection and fixes. Will continue to bring my ralliart to Bow. Amazing customer service.

Lisa M

I bought a new 2012 RVR in the fall of 2012. I've had experiences with many dealerships over the years. In my opinion, Hyatt is much better than others. Matt in Sales and Shirley in Service are the two people I feel I can trust. That doesn't mean they are perfect; just that they work hard to do a good job and take responsibility when situations arise that need to be addressed. After two years and many problem-free KM's, I still love my RVR. The 10 year / 160,000 km warranty is the best. I work with the people in the dealership and make sure they know when I am happy or unhappy. So far; so good!

Ian Serpanchy

Luuka and the team at Courtesy Mitsubishi were very easy to work with and talk to about what I was wanting with this purchase. They were efficient at expediting the sale. A thing to note for the dealership as they really need a better phone system for relaying messages! But aside from that minor issue, the team was great for my experience with them. Luuka is the kind of salesperson you want working for you as he was very transparent with the state of the vehicle and overall worked with me to find a common solution to fit both our needs.

Haley Shearing

I bought my first ever vehicle from Bow Mitsubishi 2 weeks ago. Moe was the person who helped me look at the vehicle I had found online and was interested in purchasing, and he was absolutely amazing. Very straight forward with all details of the vehicle etc and made my first experience in purchasing a vehicle very good. There was a little confusion on the car that was outside of Moe's hands when we first arrived to look at it before purchasing, but he made everything go so smoothly. And the car is a dream to have despite it being preowned. Michael in the service section of Bow has also been such a great help in the weeks after I've had the vehicle with any questions I've had. Thanks guys with all your help!

SilverBlushWeddings Calgary

Did a synthetic oil change here with a Groupon I bought. Very courteous and friendly service, didn't try to upsell me and they have the best waiting area I've ever seen in any auto/mechanic shop. Large TV, all kinds of tea, various kinds of gourmet coffee and hot chocolate.

Tommy Townsend

Great customer service and quick service. Thank you! A courtesy car would be appreciated next time. And thanks for the car wash!

kendra Thibault

Great service!! Quick, very friendly staff!!!

Darian Helbing

Got my annual service. And oil change done. There new service manager was amazing and the staff was extremely helpful and friendly. Will definitely be coming back.

Melissa Sheabudgell

Just bought a 2014 RVR from Matthew. He was so helpful, didn't pressure us, and really just made the whole buying experience enjoyable. I'm historically a GM customer but I love my new RVR and especially loved the service at Hyatt. The general manager, Ron, gave us a good deal to make up the difference on our trade (much appreciated). Last but not least, thanks to Nathan for helping us through the financing side so seamlessly. Keep up the great work!

Cristyne Ball

Always great service

Ryan Goudie

I have been getting my Mitsubishis serviced here for 15 years and the service was great as always.

Margo M.

The best dealership in Calgary - both sales and service teams are phenomenal - very professional and organized - excellent experience! I have been driving the Mitsubishi PHEV for just over a year - this vehicle is incredible, great for short distances as a city car where it will run fully electric (for about 40- 55 kms depending on how well you drive it) and does great mileage on the small tank of gas for long distances. When electric its so fun to drive, and performs very well long distance on high way as well. Strongly recommend!

L C

The sales associates are really knowledgeable and friendly. I enjoy talking to Keith. Easy access from deerfoot

Marc Lukenchuk

Excellent overall experience. Harrison greeted us within our first few steps onto the lot, brought us inside and was given a short list of criteria for a vehicle. Though we looked at a few he hit the nail on the head with the first. From Jon overseeing the process to Elias in accounting and Kaitlyn receiving payment this was five-star service from a team of professionals. Thanks! Feel free to mention our name for the referral program when you go in to purchase your new vehicle.

Constantin Sava

My strong advice: Don't buy Mitsubishi and go to another dealer. If you already bought, check the car carefully before 5 years warranty. The dealer won't tell you any problems. I have an Outlander 2016, the less reliable car I ever owned. In the first 5 years: battery charger dead, needed 50Km tow; battery replaced; both shock boots broken - see photo; top rails gone after the first automatic wash and so on. Last service cost more than 1,000$, simple oil change 2 hours...

Henry Wolfs

Left vehicle for a factory recall issue and received a free car wash

Harry G

Not recommended this dealership just bought the Mitsubishi Outlander and same day break down when I reached home and and towed back to dealership not even drove 30 km. Even didn’t told me what was wrong with it. And sales department is worst department. After agree for referral not thay did not pay me just give up. Can’t believe those guys and keep my 500$ deposit. Never return it back

Anthony L

I bought my vehicle in 2015...great experience with Keith in Sales but now after multiple conversations with different sales members they will not leave me alone even though I have asked to be removed from their contact list. I drive my vehicles until they die, none of your sales staff will even be around by the time I buy again. I have just spoken to Al, seems like a nice guy. He has said I will be removed...make sure it happens! Good luck in sales Al.

Bich Hoang (Bicster)

Very good service, reasonable prices, friendly staff

Joe Denai

Great sales staff. No pressure environment. They offered me a solid trade-in value on my old truck. They let me load all my army kit into a Mirage for a test drive and I was pleasently suprised at the capable performance of the most fuel efficient, 1.2L engine available on the market. Can hardly wait to get into a vehicle that has such a stellar warranty!

Victoria Johansen

Mikael was a pleasure to have as my sales rep when I purchased my car. He was quick to help when there were hiccups trying to get BC insurance over the phone and he showed me how to use all the bells and whistles of my new purchase. Easy guy to get along with which made the experience a lot less stressful!

Connor MacDonald

Been a long time customer of platinum Mitsubishi. Ended up switching to Bow mitsubishi for their service department. Their service plan seem to be less about taking every dollar possible from you, and you don’t get the gears if you refuse a recommended, but non critical service offer. I much prefer dealing with them for my repair needs.

niel

I was very pleased with one of their sales man Ren. I came in to check out their Outlander and I was very impressed with Ren's presentation, he knows the car in and out very well! He checked every single box that I was looking for. Definitely recommend this man for your next cars purchase!

Matthew Armstrong

Be careful. Our experience here was all but great. We started off discussion via their website and emails. We were told they would do what they could for our business. Without boring you, I will make it short. Sales person was good, nice, friendly and made connections. Once "Guy" got involved for the numbers for a vehicle we got to a bi weekly we were somewhat okay with. Overnight we crunched numbers to figure out why the bi weekly wasn't lower. Turns out after I went back to see what was going on, the verbal agreements did not line up with what they were doing on paper. Instead of admitting fault, or being kind and trying to "earn my business" as they put it. "Guy" told me how much of a loss the verbally discussed prices would be a for him and argued with me when I told him I can just go elsewhere and probably get a better deal. Sadly, had the approach from "Guy" been any different, we probably would have bought from them. I had to ask twice for my deposit back and when I was handed it "Guy" was non apologetic and just said "here is your cheque". Now I will go out of my way to find a better, worse or comparable deal at a different dealership and yes, I will also make sure it's not affiliated with this one. *update: The dealership called to apologize with the old “we went above and beyond” along with the “I’m sorry you feel that way”. When I said I would not come back for them to have my business (despite them wanting to “earn” it) he concluded the call with “well, good luck”. His verbal judo skills over word choice was an attempt to make me feel I was in the wrong. Whoever owns this place needs to get their finance people some communication training and manners. **update. A different dealership offered us $5000 more for our trade in.

Jodi strochinski

Don't buy from here! Bought a 14 mercedes-benz, had it a month and already had to replace the battery, had to replace both batteries in each key fob! Wish I didn't buy from here! What a rip off!

Brantyn

Very pleasant used car buying experience. Craig, Guy and Elias were all very accommodating and great to work with. Thank you for helping my wife walk away with a much needed upgrade!

Stephanie Grant

Always excellent service from drop-off to pick-up.

Larisa Rebrova

I would like to say a BIG thank you for outstanding work to service department. I came to them very disappointed after horrible experience with Platinum Mitsubishi. My apple play was not working properly and that was difficult to prove the issue to the stuff because the radio was restarting randomly. Together with Ryan we created the plan and in one week, once I had an appointment, they catch the error and finally replaced the radio. Also, they called me in the middle of the process just to say that they didn’t forget about me and just waiting for a new part. Very, very professionals.

Theresa Wruth

Never thought we would be able to get a new car. Thanks to Elias and Omar finance managers at Bow this was able to happen. And they even delivered 5 hours away. Also shout out to John.

Steve Makcrow

Service staff is friendly and helpful, I go here regularly for maintenance and they always have done a great job.

Ty Copeman

I bought my Saturn SC1, from Hyatt Mitsubishi and it was a great experience. The staff was very friendly and really went to the next level to ensure I was happy. My salesman James Julian was honest,kind, and easy to deal with. I will definitely recommend this dealership to others!

Kev Johnstain

I found the staff at Hyatt Mitsubishi very helpful and excellent when helping my wife and I choose a new winter vehicle. It seemed as if all the staff was knowledgeable in the products they were offering to me. I usually feel paranoid and afraid when car shopping, but the staff at Hyatt Mitsubishi did not cause me to have anxiety. I wonder definitely recommend Hyatt Mitsubishi to my friends and loved ones.

Raj Khosa

Honestly the worst service I've ever had. If this rating system had a negative star I would give them that, because I think one star doesn't even do justice. I suggest you don't bring your vehicle to this location unless if you want them to joy ride in your vehicle. The mechanics over here think their smart by clearing the KM's on the dash, but they didn't account for the gas going down. To make matters worse they didn't complete the job. If I'm bringing my vehicle in for a airbag recall wouldn't it make sense to clear the SRS light? Well I guess that's happens when their mechanics are too busy ripping your car around the block hey. Friendly receptionist though.

Pippin Carerra

LOVE my new car. The service was very nice. I got exactly what I was looking for and everything was handled profesionally

PS 316

Tenisha in the service department was awesome. Friendly and extremely helpful. Had a somewhat complicated issue and she was there to let me know options and choices and made things as easy as possible.

eric leclair

I found my experience fairly unprofessional and dishonest. Not willing to show you any numbers except for rough uneducated estimates about the value of their cars. I managed to get convinced I was getting a decent deal after getting blatantly lied to about my vihicles worth and told there was nothing else in a similar price range with no others in western Canada for clearance 2016. So I broke down and impulsively took the car only to get home and realize that the price I paid was only fraction lower than the 2017 model and identical to the 2018 prices of the competition. The transmission on my 2016 lancer already jumps every time you put it into drive or reverse and with only 500 km on the car they told me my warranty should cover it. I've had better luck buying trucks off of Kijiji with 300000 km, never did I think I'd get ripped off on a brand new car with a slipping transmission straight out of the dealership.

sarah Landmark

Have not had bluetooth or hands free working on my brand new outlander for over 2 months. Have made multiple trips in to the service dept have an open case have left messages and have even offered to leave my vehicle there all week if they can just fix it and still nothing. I am currently arranging to have my vehicle taken back to the Edmonton dealership that I bought it from as they have agreed to fix it. Terribly disappointed. No customer should be left more than a few days without an update. Will not be returning.

Daniel Smith

Created an account just to say how amazing Carl was. Absolutely phenomenal man and very helpful.

Carla Cornejo

Not happy with service and responses. Been waiting on a part for over a month and no one calls to advise, you just have to keep calling. I purchased my 2018 SUV Nov 2018 and pieces are already falling off. Management is not too concerned as I tried several times to speak to one and they don't call back or try to assist. Personally wouldn't recommend to anyone!

Han Nguyen

Very bad experience here. We were rebuilding our credits and acknowledged of the very high possible unapproval for a car loan. Last Monday, we went there for a meet up. They got all of our information and said just wait for their calls for their news. For the entire week we could not contact our sales man by his cellphone number a numberous of time. Finally we called back today through the front desk and got responded. They asked us if we have anyone to cosign. I guess they dont value our business since we dont have nice credits. We are fine if its not approved but the way of taking care of clients are unacceptable and not friendly at all. DO NOT COME HERE IF U DO NOT HAVE VERY NICE CREDITS. All credits are approved are just liars. They wont want to sell to just anyone.

John Dyer

Great service department.

Jamie Ruck

Buying a car there was great but service is hard to get a hold of and bit frustrating at times

Gavin

Poor customer serice, technician was rude. Over priced and warranty was not honured. Condensation and vacuum seal problems the entire time i have owned, was phurchased as a new vehicle.

Leah Climan

I dealt with Justin the sales rep, Justin the sales manager, and Albert the finance manager. They were all incredibly friendly, kind, and easy to talk to. The entire experience of buying my car was much less stressful than at other dealerships. I did not feel pressured at all and it was overall a fantastic car buying experience!

Greg Henderson

Poor service, & many mistakes on what should have been a simple task (tire change). Worse, never apologized. Will not go back !

Cathy

Excellent service for Michael Cox in the service department. Flawless.

Kaz Turala

Great place with very polite and professional services, delicious coffee

TheDizzmo

Worst service ever me n my family were very disappointed during service all 7 of us will leave our thoughts first no respect second they have kids working and the sales manager will say anything to make the sale never shop here again

B J Ellett

A wonderful experience in purchasing my Mitsubishi. Tyler and team were easy to deal with and very professional. The staff is very knowledgeable on the product and did their very best to make a great car deal happen. If you are in the market for a Mitsubishi, I would *highly* recommend that you check out what Courtesy Mitsubishi has to offer. I will definately be using Courtesy Mitsubishi for oil changes and regular maintenance as well. Again, job well done and I will see you all in the future. B

Melissa R

Service department could be better! If you book an appointment for a basic oil change don’t expect to get your vehicle back within a couple hours cause they’ll have it all day long. They don’t have a courtesy car on site to lend you when you need one. They don’t return your phone call when you have an issue with the billing. Overall I give them 3/5 because they do get the job done but they just don’t seem to care about your business.

Shauna M

Picked up my 2019 Mitsubishi rvr today what a great place in a fantastic car Carl Alex and Tyler are the best people there they have a great team thanks for all your help can't wait to go back and see you guys have for a service thanks bye

Tara Johnson

Bow Mitsubishi was very relaxed, and stress free. Brandon helped me and my daughter look at her first car and answered all of our questions we had for him with ease.

Nunya Bizzness

Bad service. Took my vehicle in at 8 am. They added parts I told them not to and made me pay for them. I had to call at 7 pm to see if it was done. Didn't get a call to say it was finished. I told the manager at the time I would not be back and offered him the opportunity to have whoever was responsible for the mix up or another manager to call me at a later time to make it right. I have not heard a thing from them. I won't be going back.

Tyler Ruddell

Got my car back after bring it in for a high idle, and it runs significantly worse. Car barely accelerates now and has an extremely rough idle, as well as a lurch at slow speed. Extremely dissapointed.

Beth Mcarthur

Hello, Brandon had given me a call today wishing me a great day not even trying to sell me a car and ever since I met the lad and he sold me a car at the Mitsubishi store in Red Deer he has always been very accommodating and wanted to leave a review just so everybody knows that if you want to be treated with the utmost respect and the best service in the city to go see Brandon Rose. Hope you enjoy Calgary Brandon :)

Claire Cole

This the first time a dealer help me so much: picked me up at Calgary airport, drove me to motor vehicle office for transit documents, gave me easy directions to get bak on TransCanada Hwy to start my way back home and Keith was very courteous and joy tomwork with. As a customer out of province and arriving after already 10hrs of travel, I really enjoyed the great service which made feel appreciated and gave me a boost to take rhe road forma few more hours that same day. I would really recommend this dealer if you are looking for a new or used car.

Rick Tipul

Keep up the good work! Thanks for all your help Brandon, highly recommend chatting with this young man

Tala Bateman

They didn’t try to up sell me on service that I didn’t need. They took the time to look at my service history to determine what was rally needed and so my bill wasn’t even close to what I was expecting.

Sarah Bellegos

I came in a while ago and i couldn't believe how kind the people working here were. If you ever need a car they are reliable and answer all your questions no matter what, especially a guy named Brandon Rose who was fhe one that helped me.

Scott Daye

Tyler, Alex and Carl were extremely helpful during the purchase of our new RVR. Put that together with the available options and best warranty in the business, and it's hard to justify buying a car anywhere else. Best deals in Calgary.

Rainier Abella

Before I brought my car to their service dept. I first ask with the a customer service agent online and was asking if there are any charges for parts and labor of my car. I was told that its none coz it covers the 10 years mitsubishi warranty. They found blown 10 a fuse and replaced. Note that after its done they charge me $65 labor and $2.55 for a new fuse + with the $3.77 gst. Very disappointed with their service. I should had not brought my car to them instead take it to another dealer which I used to and don't charge me even a single penny. Just couldn't get an appointment rightaway coz their busy. Advice not to go to this branch for service. You will end up paying big amounts of dollar.

AB Seller

Steer clear of the Service department. Had quite a few issues over the years with my new Mitsubishi that was purchased at this location. Even though these issues should've been covered fully under their 'Best Backed Cars' Warranty they will always try to find a way to charge you for something - and not tell you until you pick the car up. They don't care about their customers satisfaction, they just want to make a buck.

sandor znamencsikov

Outstanding customer service from Jon MacPhee. I will highly recommend this Dealership to anyone.

Jesse Coburn

Dont ever buy a car from Mitsubishi. I have never had a good experience with both of the service departments in this city.

Gorgey Lou

I walked in hoping to get advice on some cars I was looking at, Brandon Rose helped answer my questions with knowledgeable information on each car and even stated ways to pay for the car. If you ever go to bow Mitsubishi ask for brandon!

Nicole Pettet

Had such a great experience! Keith was our Sales person and he was absolutely fantastic! He went above and beyond to make our experience so good. He was never pushy and was full of information! When we picked up our vehicle the detail people had gone home for the day so he took the time to do one last clean on the car again for us. I would definitely recommend Keith if you are looking for a car!! Very personable:)

Best calgary Video

Sales department is worst. I m strongly not recommended these guys thay are totally unprofessional. Thay just keep my 1000$ money I m suggesting to all the customer it better to buy the vehicle from Edmonton Cos calgary and Edmonton has 3000$ price difference. Calgary both Mitsubishi dealership should be closed ASAP. They are not Liam yo customer whatsoever they are saying. Pls be aware from there guys. Trust me just call Edmonton dealership then you find the price difference.

Jason Lavay

Bought my last car a Lancer from Brandon Decker. Needed a new car in less then two days for a new job. Brandon hooked me up got a great price with new tires for the winter. Highly recommend as a great Sales person. He truly listens and helps a guy out! Thanks

Buyer Calgary

bow Mitsubishi is the worst dealership in Calgary not staying on their word whatever they are saying. not loyal to customer specially sales dept. i m strongly not recommended this dealership.they are so rude.

jagdeep romana

I really Thanks To Mr Giovanni and Mr Anthony from My Heart for Giving me such a Good Deal i Ever Had. It was very easy and Quick service provided by Bow Mitsubishi . Price wise compared to whole Alberta its very low and reasonable i would recommend bow Mitsubishi and i will always deal with This dealership .Thanks

Matthew John Arena

Put $1000 deposit on a vehicle. Was promised it would be refundable if I changed my mind. The dealership could not get the car I was promise tried to sell me a different one that was not on the contract. Wanted my deposit back. Would not give it back. Had to settle for only $400 back of my $1000. The dealership literally stole $600 from me.

Mitchell Glasier

Quick and courteous service. Kept me informed the entire time as to where they were with my repairs and options available.

Keavin Arness

Excellent service. Staff answered my questions regarding my service schedule totally to my satisfaction and did not give the impression that they were trying to rush me out the door. I'm definitely going back there in the future.

Victor Hart

Svyatoslav Zhdanovych was amazing, he made my interest his burden. I had explained my situation and as soon as he found the vehicle that matched my criteria and price, he called me, I could hardly say no to the offer. Pleasant experience overall.

Ray Patchinski

I deal with Brandon Rose in the past. He drove 12 hours to bring a new truck out to me in Fort St. John when the roads were the worst they have been all year. That alone should say enough, thanks Brandon

Kim Lawrence

I have always dreaded taking my car to the dealer for service, just waiting for the hard, guilt-laden upsell call that comes midday. This was my first time at Bow Mitsubishi and the experience was unlike any I’ve had elsewhere. They listened, kept my costs contained, gave me some deals unprompted, and even washed my car. Got a Mitz in YYC? Take it here. That’s all.

Mikhayla Ellis

Brandon Rosedecker is a great salesman, super friendly and genuine. Hes very helpful and will get you the perfect deal!

Barry P

Efficient and friendly service

Claudine Girard

(Translated) Good reception service (Original) Bon service d accueuil

Lorraine Roy

Good deal on a 2020 RVR and great customer service!

Activo Western

The better than others in price and service.

Scott Mcinnis

Fantastic service, great staff and service. Mich better than platinum Mitsubishi

Missy

We bought an SUV from these guys. They had it listed, and we called and confirmed we would come look at it that evening. When we told the salesman we were interested in buying it he said we would have to come back in two days because he had an appointment to deliver a new car he sold to a customer and he was off the next day. We asked for a different salesperson as we drove an HOUR to come look at this car that they assured they would have the time to show us. He was very reluctant and told us we couldn't bargain if we had to share two salespeople. We were under agreement that the car was 100% covered for 30 days after purchase. When a week later my engine light blinked on and off I called if this could be fixed and they said it was not covered and it would be under my own expense. We had the winter tires put on at time of purchase, and went this spring to have the summer ones put on. They told me the summer tires were severely unsafe to drive with, they were the original tires on the 2006 model (even though they told me they were only a couple years old and still good for a couple more years). I still paid full price for my brand new 1000$ tires that I did not budget for. The worst part is that they wouldn't shuttle either, and paid 60$ to get to and from home each way. I am never coming back here. Horrible service.

Julie Garvey

Had a very good buying experience purchasing my vehicle at Bow Mitsubishi. Jarrad was my sales guy. I would definitely recommend him as he was super chill. Wil in their finance department was equally good to work with and very thorough and patient with my questions.

Muhammad Islam

Not Good. They screwed up my temperature control and when i said about it now they asked for diagnostic fee. Unbelievable. Please check everything before you leave the service center.

Drena Farrell

When my check engine light came on over the long weekend, it was the last thing I needed to juggle into my busy job schedule. I called and left a message asking if I could get it in for them to look at it. Michael met me at my house at 11pm the next night when I got home from work, ran a quick diagnostic and set my mind at ease. Can’t ask for better customer service than that!! Thank you, Michael!

Yuriy Dzyura

Mitsubishi is a reliable Japanese made car. People at the Courtesy Mitsubishi are nice and knowledgeable professionals with experience. Russel Nagamory honestly answered all my questions without pressure, gave few advices and has shown all possible options (together with a general manager). I would recommend without hesitation Courtesy Mitsubishi to my friends. Thank You and keep doing for other people what you did for me.

mary elizabeth pereja

It was my first time to go to Mitsubishi Courtesy and i liked it! I was having a problem with my power windows since July, the dealership that I’ve been going to couldn’t fix it... So i went today and tried their service and they did a good job fixing my power windows.. Thank you Mitsubishi Courtesy!

Domonic Clieve

Amazing work done by the people working at bow. I was very welcomed and treated kindly by a young man named Brandon Rose. Thank you so much for the great experience

Norm Wellington

I wrote a review to the Dealer Site, but that Site has 85% 5-Star reviews, all responded to (i.e., monitored) by the Dealer. Even so, they fall short of what Putin has done in Russia at 89% Approval Rating. Still not bad, right? So why should I be in any sort of doubt? Like, such high Approval??? Maybe because it's that "loyalty flaw" I fall prey to, that idea of "trusting". After all my wife and I had bought two Mitsubishi Eclipse cars from this dealer in the past, and now have had servicing/winter tires for another $2,300. So we followed a Dealer recall about air-bags and asked for some things to be looked at. There were, we thought, small nagging stuff and simple things to be looked at. NOT. Muffler, our initial concern, we were told to go elsewhere. At 83,000 kilometers, we were told to get a new new timing belt (Duh, safety? Really?). For speaker distortion, i.e., ("turn on the radio" to see a speaker is blown), a "diagnosis" cost us $130.00; and then to turn on the A/C switch to see two positions do not work, a "diagnosis" $130.00. No debate about the bill. The best comparable I can offer is that on top of the $130 Mitsubishi "diagnosis", speaker cost installed would have been an extra $243 (so $373 total Mitsubishi), while Visions would have done a basic speaker/install at $150. For $373 I am looking at a very good sound system, and real Hi Fidelity. Bottom line problem: you can't talk with these guys. So how can you trust them?

Logan Sawka

I have bought a car from Brandon Rose when he worked with go Auto in Red Deer, I'm pleased he is now at Bow Mitsubishi and will come to him when I'm in need of another vehicle.

Jeff Lynne

Created an account with Google just to say that Carl deserves a promotion. Amazing, outgoing, and friendly guy!

Brandon Lundy

Very great service, both sales and service. My sales associate was friendly and got me an amazing deal on the vehicle of my dreams. Thank you all at bow Mitsubishi who made my car buying experience the very best

David Ohu

Great buying a car with Guy(Manager) At Bow Mitsubishi. He was amazing and the finance guy Elias was super cool. If you are looking for a good deal, you need to come here.

Brett Haldane

Guy the salesman was honest and not pushy at all. I really enjoyed buying my RVR from him. Elias the finance manager worked all day getting my loan approved and actually went and bought me A&W while I waited for him to work on it since I missed lunch. I also won 1,000 air miles on the spin to win wheel. Overall a great experience.

Dani Clement

Best car buying decision we have made! Russ was fantastic and let us choose what car was the right fit for us without any pressure. Love our new RVR - everything that is standard in it are usually add-ons with all other competitors. 100% recommended Courtesy Mitsubishi - ask for Russ!!

Scott Mitchell

Went in on Tuesday with my father, they had the car I was interested in and managed to complete the deal and drive away with it the same day. BIG THANKS to Omar and Elias for all their help in making this possible!!! The car is immaculate with the full detail package, looks as if it is brand new and not 4 years old. Highly recommend going to them as they have the utmost professionalism and courtesy. Thanks again!!

curt wlasenko

The service was unforgettably the best service we have seen.. Turned around the car buying experience for us. Trust worthy and honest. Patiently helping us through the tough spots, always giving us the help we needed. Awesome in the finance area craft time was really great. And the talent from the top serenaded us for the cherry on the cake. By the way my wife Julie really loved the gong. Looking forward to coming back. Special thanks to Keith, Alison, and country singer. Never forgot about you haha

Vic Baldesancho

I had a very good service with you guys! All concerns were addressed properly. Thanks for the exceptional service!

Haley Bland

We received excellent help from the service department. They were accommodating in getting our vehicle into the shop and ensured we were also updated regularly on the status of the vehicle. Once the part came in they ensured the work was done in a timely fashion. The only reason I have three stars was because I was extremely disappointed in the fact that I did not get a loaner vehicle for the time that they had my vehicle for repairs/waiting for the part (8 days). I spoke to the original dealer that I purchased the vehicle from (northern Alberta) and they too were also shocked. When I spoke to Bow Mitsubishi again, I was informed that the owners have decided to forego having loaner vehicles available to their customers. I was told that the only way I would have a loaner vehicle was if the part was on back order. Again, the service department was kind and patient in answer all my questions.

Garnet Galenzoski

The staff were polite but they keep changing the price and adding stuff we did not agree on. We agreed on a price and then they backed out.. they took away the FREE tv to adjust the price.. charged us for FREE oil changes. One boss would come in and then could not make the decision as he had to clear it with his boss. Etc Etc.. Their admin fees were double the price of the other Mitsubishi dealer in Calgary . They give only $250 for referral where the other gives $500.00 They were going to sell us a cosmic blue outlander 2018 but it was silver and they called it blue. We did not buy from them but went to Platinum Mitsubishi where they came in with a better price, then added $2500 of extras .. which Bow was going to charge us for. I will never go back or refer anyone to Bow. Too bad it used to be a great place .

TheJimmy67

Our outlander is older and we hit a milestone in the maintenance window there were a few items to attend to. They sent us a itemized list with prices and except for a few small items that came up during there check the quoted price was right on. Fast and friendly service and knowledgeable staff made for a great experience thanks again.

Sally Morse

Was greeted at the door by Jamie Deegan. He was awesome to work with and provided great customer care. I feel their pricing is very competative at this location. I am looking forward to driving my Outlander!

Shibin Balan

Great Staff .& service. Kirill was very detail oriented and provided great information on the outlander models. Superb Service.

Karry Sherwood

Been coming here for years and I’m on my 3rd Mitsubishi so far! Staff is always friendly and the customer service is superb! Michael Cox has been dealing with my service appointments for 2 years now and is always a joy to chat with.

wang fu

Hello, me and my wife look for vehicle, 2018 Mitsubishi outlander and compare to 2018 4 runner and just because Mr. Brandon was so nice and helpful we decided to join the Mitsubishi family. Thank you Bow Mitsubishi!

Farah Singh

I had bought my 2016 mitsubishi outlander from Brandon just about 2 years ago in Red Deer and he was very helpful and couldnt have asked for somebody any more caring or thoughtful. I hope to buy a vehicle from him again in the future when mine gets older. Good luck in Calgary Brandon!

Don Dewar

To be honest I’ve never liked bringing my car back to the dealership to get it serviced. I had poor experience two or three times and was hesitant to bring my car there for the two recalls that I needed to get done. I called and made an appointment and the part was ordered. I dropped my car off the night before and the next day I picked it up. When I picked it up I walked around the car to make sure there was no additional damage to the exterior and there wasn’t any from what I could see. I got in the car and started it up and looked around the interior. There were some zip ties left on the floor mat and some stripped wires that weren’t cleaned up. Nothing to big, but a little annoying as I just cleaned and vacuumed the car. As I was sitting in my car i notice the trim plate for the radio was loose, but no big deal I just popped it back on. I was still looking around my cars interior and then notice a new scratch or scuff on the dash. I get out and get a towel with some cleaner and try to clean it, but it’s not coming off. Call it as it is, it was a new scratch on the dash. I didn’t bother letting anyone know and I thought about it for a while, but I just asked my self what is the dealership really going to do? Probably not a lot cause my car is 2006 and so I drove away. I will just live with it. Today I notice that the SRS light is on. I’m not sure if it was on when I left, but I know it was on when I came in and that the SRS light is to do with the airbag. Maybe it just needs to be reset, I’m not sure. I will have to call the dealership back and ask or try to reset it myself. Overall it was nice to get the work done, but the Scratch on the dash and the SRS light coming back on give this a poor review. The best part of the service was booking the appointment. Rick was very professional and followed up when he said he would. No complaints with him. Hope this review helps.

Shawn McLeod

Very efficient, professional staff! Pleasure to deal with and I'll continue to support Bow Mitsubishi for many years!

John Ingvardsen

Wicked friendly staff and service. Even washed my car for free after a service.

Tim Johansen

I have bought my last 2 vehicles from formerly Courtesy Mitsubishi, I brought my RVR in for service about a week ago, and the service staff was incredibly helpful and fair. I also wondered into the showroom to check out their new lineup and was greeted by a young man named Branden, he walked me through all the new features in the RVR and i will be sure to come back to Bow Mitsubishi when buying my next ride!

Chris Young

I went into courtesy Mitsubishi knowing exactly what I wanted, and Keith Sinclair made sure I got what I wanted. I had dealt with him months previous looking into things and he was very accommodating each time. His customer service, knowledge of their products, and overall demeanour was great! If I were looking for another vehicle, I would go to Keith first.

Mitch Wilkins

Bow Mitsubishi is such a great dealership. I had a bad experience with my diamond care warranty coverage and roadside assistance not working for me. I got it towed to Bow Mitsubishi after hours, they have an automated 24 hour drop off kiosk. It's the coolest thing I've seen at any dealership and it made it super simple and fast to drop off my vehicle. Despite the warranty coverage and roadside assistance hiccups, due to a third party, Bow managed to make time on a busy Saturday to take it for a drive to diagnose the issue. They also called in a second technician on a Saturday to make sure they would get to my car by the end of the day. Everything was covered under warranty and no matter how busy they were, they acted with 100% complete professionalism the entire time. The entire service staff was friendly and professional. Stuck in Calgary for 2 days and it started off stressful but thanks to Bow Mitsubishi it ended feeling almost like a 2 day vacation.

Lisa Chhoeung

My first visit to bow Mitsubishi I was kindly greeted by David Harding. I spoke to him over the phone and he was more than happy to help me with my questions regarding the 2018 RVR so I felt very comfortable driving in to speak with him further. He was very knowledgeable about the vehicle and wasnt at all pushy to make a sale. I was very confident in my decision to buy the RVR after the test drive and David made my purchase a very easy and pleasant experience. He was super friendly and helpful. I would definitely buy from him again. I just brought my new 2018 RVR hom and I dont regret it. I LOVE IT!

Cody Voroney

I had the pleasure of dealing Omar ( finance manager ) during the purchase of my truck. During my experience he was very friendly, and responded to my emails/texts/calls very quickly. I had bought this truck sight unseen and was going on good faith that what I was being told was the truth. When the truck was delivered I was very pleased to see that it was exactly how he described it and how the pictures showed it, no unwanted surprises.

Chris Stiopu

Michael and Megan were very accommodating with me and I appreciate it very much. The service was great and I'm glad the work got done by competent individuals.

Byron Ellett

I dealt with Brandon, very nice and professional guy. Very smart and willing to help you so you get the best deal possible!! Would recommend seeing him as hes a lil peach

Pam Brown

Very courteous and helpful!

Dean Galbraith

Just bought a 2020 Outlander Sport n the staff at Bow Mitsubishi have been excellent in making sure I'm a happy, satisfied customer, will continue to get the vehicle maintenance there cause very friendly, professional staff

CS L

The Bow family went way above and beyond in helping me secure my vehicle this go around. Fighting with banks on my behalf and working with me to get the extras I so wanted. I drove away with the exact vehicle and everything I wanted. I will always be back! as we know I like to change my vehicles!!!

oswaldo canales

I'm very happy with my new 2021 vehicle I was not planning to buy a new one but Thanks to Bryant Peakman that show me options that I did not know I have I was able to purchase a new 2021 with lower interest rate. so Again thanks to Bryant for his Honesty and kindness and for show me that it was not just about selling me a car but to help me to be an a better position and to see me happy driving a better and newer vehicle. Thank you very much again .

Jose Laguia

It was a great experience, very friendly staff and Keith was wonderful with us!!!!

Alyx Harris

So far I have had very poor service with Mitsubishi and I haven’t even had my vehicle for a year. Staff are not kept up to date with services offered such as diamond care. Courtesy Mitsubishi is very unorganized and you’ll need to explain your situation to every single person as no one seems to know what’s going on. I was told that the comments/notes don’t save in their computer sometimes, which is not a valid excuse. Spoke with a finance advisor as that is where I was directed to voice my concerns. I did not even receive a simple apology nor did I feel like anyone care about how upset I was with the service. They will sell you a vehicle and act all nice, but once they have made that sale they do not appear to care about their customers.

cheyenne wruth

Awesome working with bow Mitsubishi as a first time buyer I was a little nervous. But every question I had the always had an answer for me. Omar (fiance manger) was great friendly excellent customer service and also made sure I got the car I wanted. Elias (fiance manger) was very helpful as well when it came to the financing questions. Jon was great as well. They even delivered the car to me which was the best part! Communication was great!

Andy Renfrew

Spoke to Brandon Rose over the phone and this gentleman was very kind hearted. Sincerely asked me how my day was and didnt even try to sell me a car just wanted the opportunity to help me out and answer any questions i ever need. Saved his phone number in my phone and definitely plan on purchasing a car from him in the future.

Grip Johnson

I have my reasons

Helen Jaidson

Not impressed. We bought a car, and with three other people with me at the time of purchase the salesperson said there was a 30 day cover from top to bottom on the car. I have three people who can confirm that the dealership said absolutely everything was covered for 30 days other than oil changes. Noticed my brakes have been sqeaking like crazy, very very bad a couple weeks after purchase. I tried to make an appointment and they said it was not covered in the waranty and they did not have time to get there car in, although the website stated the time slots were available. Way to keep your customers happy mitsubishi. I will not be back. They are scarm artists, make sure you read every single detail of your paperwork if you buy a car from them.

Sudip Kumale

This place is disgustingly racist. Just walk in and you will smell it. I have stopped going to this place for any service. I went there for some time because I purchased my vehicle from this place and wanted to get serviced from the same dealership. However, the people in the service department are rude and they behave badly to customers depending on the color of my skin. I even took the issue to the management but the person I talked to was basically another racist who said the behavior of his employees was appropriate (!!!) and tried to blame me for it (!!!). When I asked him specific examples (after giving my own), he failed to respond and gave me made up stories. The bad behavior of the staff is promoted by the management. Or may be they only want white customers and hate people with color riding vehicles. You will notice their staff isn't diverse either. I have stopped going there and advise people to stay away from their low behavior. Will never go to this place again and don't recommend. My plans are to take this complaint to the owner and even to AAA and Mitsubishi Canada.

Jessica van Melsen

Just bought my RVR!!! Nice, hassle free and pleasant experience!

Michael Stuart

Walked in last week and was welcome by Brandon he brought me a coffee when I went in by asking what i like over the phone when we talked. I felt very welcome and everyone was so kind and helpful with what I was looking for and what I could afford. I will for sure refer you guys to my friend and family. Thank you for the great experience.

Rosey Gudaban

Brandon was an amazing help with me figuring out what the best way to get my dream car was. He answered all my questions and at a reasonable price. Once I have enough money saved up I'm definitely going to buy my car here.

Vikram Kaira

Great service Michael Cox and your technician team are great.. solved the issue within minimum time. Definitely recommended thanks.

Nancy Smith

I recently purchased a brand new Mitsubishi RVR - and have to share with everyone how much I love my new vehicle. Not only my vehicle, but my entire vehicle purchase / process. My Sales Consultant Keith Sinclair is No. 1 in my books and I would highly recommend him to anyone looking to buy a new vehicle - As is Candice Cornell, the Finance Manager I was so lucky to deal with. Above all, these two lovely people are professional, courteous, most helpful, patient, respectful and knowledgeable. A pleasure to deal with and I look forward to future services. Thanx Mitsubishi - You're the best!!

Tanner Foster

Brandon decker is a man that puts you first. He was very helpful and told me some of the craziest stores. I can forsure say this is one of the best place to buy a car from, if you don’t believe me, when you go in ask for Brandon.

Eugene T

Shirley in service was attentive, straight forward and listened to all concerns. She called throughout the repair process of my vehicle. Excellent customer service...

Margaret Speelman

We would highly recommend this dealership - from the initial call to the final handshake. They were professional yet friendly. They treated us with respect allowing us time to examine the car independently and then joining us to answer questions. Their prices were fair (actually excellent) and we really appreciated see the current value of similar cars. We were always treated like a valued customer, never like they were "doing us a favor". All important information was clearly shared. The car was ready for pick when we arrived and looked amazing. The warranty gave us peace of mind as we drove away. We would definitely go back!!! Love this dealership and the people....oh, and by the way, they have an awesome selection of vehicles!

Alana Nine

I brought my Lancer into this dealership for an oil change and asked them to check my car because it felt like it was hesitating when I excelerated. I was contacted a few hours later saying my car was finished, they didn't find anything wrong with it but it would be an extra $60 dollars for the tests. I called back saying I was not informed I would be charged $60 for them to drive my car and hook a machine up to it, and didn't think it was fair they charge me considering I was not informed AND they didn't find anything. I understand that service costs money, but I believe I should have been informed of this prior to the test being done, as I wouldn't of had it serviced by them if that was the case. I also spoke with the service manager. He is a complete a-hole. I told him that I would not be bringing my car back to them if this is the way they do business to which he replied "well if you act like that then you're definitely going to be charged $60". My $60 oil change cost me $120 and Im no further ahead then I was before. Do not trust this dealership. I should have listened to the other comments

Pascal Sabourin

The service desk people have no clue and no customer service skills. They turned a 30mins job into an all day affair. They don't care to help you and won't. I am never dealing with this place again.

Nicole Germaine

First time buying a vehicle, going to be my first car. I messaged Brandon Rose from his facebook page and he was very helpful explaining how everything works and what steps are involved. Thanks Brandon!

Keal Raberto

Thanks for all your help Brandon. You are a great guy. I’m glad you called me you’ve really made me understand all I needed to know about what car I should buy and how I could afford it.

Jane Chan

Sales, service, parts the dealership as a whole is always great! Quick and efficient as always when I bring my vehicle in for servicing. Both the sales person Kieth Sinclair and general manager Tyler Brown always checks up on me to ensure everything is going well with my 2017 Mitsubishi RVR. Overall, I am a very, very happy customer. Thanks to the Courtesy Mitsubishi team!

Cole Barone

Well Its been a few days since I picked up my Ralliart. The engine was replaced under warranty without any hassle or issues. Michael and Kris from the service department kept me informed and update with everything almost daily as they got responses from Mitsubishi Canada regarding the warranty claim. I would recommend them to anyone looking for service. Thanks to everyone at Bow Mitsubishi I will be back for service soon.

George Glascowe

I bought a vehicle from a fellow named Brandon Rose about a year ago and he has consistently followed up with me after the sale, helped me book service appointments and when I could not figure out how to connect my phone to bluetooth he walked me through the entire process. Thanks Brandon

Rob Smith

I was just on the phone with Brandon rose today as we talked about the car I wanted and the possibility of how I can afford it. He was very help and answered all the questions i had. I will forsure go there to buy my next car.

Analyn Marzo

I was treated professionally by Albert Espinoza right from when I walked through the door until the day I chose my vehicle and drove it off the parking lot. Always greeted by smiles and salesmen that are willing to assist. I would recommend this dealership to anyone. Please see Albert Espinoza. Great person to deal with and no pressure buying from him. He tells it like it is

Kelsey Si

Had the worst experience in this dealership with their service department. NEVER EVER gonna step into this dealership AGAIN.

Nathan Geuba

I am here last saturday for my regular schedule maintenance of my RVR and Megan have assisted me right away! and while waiting inside Akash come to me and offered me a great deal for a new Outlander! just want to share a great experience here! with also the help of Gady with his great advise and Micheal which is my first product advisor before but just happen he have alots of client that day, but he still assisted and help me with all the process to get my new vehicle in a great deal! thank you guys! and wish you all success for this new great team of BOW Mitsubishi Calgary! also to their very nice Gen Manager Jon MacPhee thank you again guys!

Brian

Worst service ever. Called parts multiple times for items and they have no idea about anything. Brutal. I will just deal with Platinum Mitsubishi from now on.

Ayla B

I came in about a month ago for the first time and my mind was set: I was ready to buy a brand new lancer. I was super excited but upon entering, I was greeted by a salesman, Sam, who was not very professional at all. He was chewing food when he greeted me, talking with his mouth full, and when he took me to his desk, there was food all over the place. That aside, I told him I was very interested in purchasing a lancer and would like to know how much it would be monthly on shortest term with my down payment. Now at other dealers, they’d print me a nice clean quote of all the details of financing. Sam just scribbled some numbers down on scrap paper and told me “if you divide x by x, that’s how much you’ll be paying a month”... he didn’t even bother to use a calculator? I had to pull out my phone and do the math for him. I felt like he wasn’t taking me seriously and was judging me because I was young. I’ve been to many dealers and I have never gotten treated so poorly. Unfortunately I did not purchase the lancer, but a Lexus IS instead. Funny how I was “sold” on the lancer when I was coming in, but the salesman “un-sold” me. Isn’t their job the opposite? I wish I had Keith as a salesman, he seems to get plenty of positive reviews.

Abdid Harandi

Bow Mitsubishi was very good, spoke with Brandon Rose on the phone and he was patient and knowledgeable!

Shirley Dukinham

Brandon rose seemed to have great selling experience. made a Great Impression , connected with customers and offer solution to financial situations

Colton Pinchak

Nice staff but just another sale, was not professional. I bought a truck for 32,000$ and when I signed it became 38,000. I found out after not before that they added all these other perks like undercoat and tire care etc. Also I was approved on a very nice payment bi weekly and sat for 4 hours to be told that they had approved me on a truck that was 2 years newer and the one I had come for was a 15’. So I had to adjust my monthly to 745 to accommodate their mistake.....I wouldn’t recommend going here.

EL Batangenio

only i can say is goodbye to my 500 deposit!

Alex Rouso

I dealt with Brandon, very nice and professional guy. Very smart and willing to help you so you get the best deal possible!! Would recommend seeing him if you decide to go

Michelle Dufresne

Gady Firmeza at Bow Mitsubishi in Calgary, gave us the best service when we decided to go with him for financing a vehicle and I would recommend anyone to go and see him or give him a call... Thank you Gady Firmeza, from Shayleen and Michelle

Hailey Hocken

I called in inquiring on a 2018 Outlander, a salesman named Brandon spoke to me. Answered all my questions in a professional manner and didnt waste my time. Even offered to get me coffee for when I come down to test drive.

Ryan Dunn

Great service and I could book my vehicle an appointment within a reasonable amount of time. Will forsure transition to Bow Mitsubishi from the former dealership that I was using.

Ayman Herzawy

They tried to convince me to pay for more services like change filters, then they asked me after they start work in the car to pay more for filters, when I told them I paid already for that, they told me no that was for inspection and rotation, cheating .... they just care about money and I assume that the dealer has a good service, but not, I'll never go to them again. 3:47 PM update: I got a telephone call from them and they offer me to change the filter with no charge, So I appreciate what they did not because of the offer, but because they take care of their customers, thanks Courtesy Mitsubishi.

Samantha Harris

I previously dealt with Brandon Rose, he made my car buying experience a smooth and stress free experience. He was extremely knowledgeable with the product and able to answer any questions I had.He put my mind at ease and made me feel extremely happy and comfortable with my purchase! I would highly recommend Brandon to anyone! Thank you so much Brandon!

Jordan Garvin

Standard sales situation - Mitsubishi got my attention with their 10 year warranty, but the performance of their cars is lacking.

Ernie Carefoot

Melina was my point of contact, she was great. The mechanic did a road trip and then a diagnostic plus discussions with a tech centre to confirm our failed transmission. I also requested an estimate for fog light and seatbelt repair and this was also provided as requested. Very satisfied

Krishna Praveen Mohandas

Excellent service. The team went above and beyond to provide a valuable service. Jeremy was great at finding the best deal for me and followed up when required. Elias and Jon made sure everything went smoothly. P.S. Thanks for staying open after hours to help me close the deal. Great team!

Scott

I bought a van from Courtesy Mitsu in Nov 2016. I took it back this summer for an AC Recharge and was upsold on the AC System Inspection (vacuum test, pressure test, refrigerant fill). They gave me a receipt stating everything checked out fine. A half hour later, it wasn't blowing cold again. Underneath the vehicle, the hitch bolts had worn into the AC line and caused a leak, and it was noticeably spewing refrigerant out. How could something that audible and visibly wrong be a pass in the inspection? I went back to this dealership for service because of my experience with the salesman. He personally would get 5-stars. Since he has moved onto greener pastures, so will I.

Leena Sheppard

Ryan in service is always friendly, professional, and fast. I've been taking my car here for every upkeep appointment for the last 9 years.

Christina Davis

Very professional service Scott was very helpful and friendly. He went out of his way to make it a good experience. Leanne also very efficient friendly and helpful

Andrea Lukenchuk

Always have the best service here. Regardless if it is troubleshooting or replacing a part.

nicholas penney

I just picked up my 2022 outlander and my sales person Slav was a dream to work with. He was extremely knowledgeable on the vehicle and one of the most up front and honest car sales man I've ever had the pleasure of working with. IF YOU WANT A MITSUBISHI GO TO BOW AND ASK FOR SLAV YOU WILL NOT BE DISAPPOINTED!!

Frank V

great place to go for sales and service. had the pleasure of speaking with Kaitlyn Scheller and she was able to answer all of my questions promptly and did so while being very polite. would recommend this dealer.

Blustuff BR

Test drive: Despite appointment made the car was not ready and the salesman late. We tried a car from an employee. The salesman was pushy. We got an unclear handwritten offer. The trade in offer for a well maintained Mitsubishi was at half of black book value. Now we get unwanted promotional emails from this dealer. Never again.

Fred Cunningham

Courteous and professional. They take care of the small things so theres less to worry about

Joanna Tokarev

Best service! Thank you for Shirley & team ????

Dawn Ladds

I found them generally easy to deal with. Sales manager is good and very on the ball, as is Joel in finance. Where I suffered some disappointment was with the fellow who sold me my car. Initially, he was GREAT, but after that it was difficult to get a returned phone call or email. Everyone’s busy, I get that, but where I got annoyed was when he took a walk-in when I came to get my new car. I just spent $50+K and one would think he could make time to show me the features of the vehicle before. I thought it showed poor business etiquette. Having said that, another member of the team was there to assist and he was very nice.

Leeann smith

All I can say is if I could give the service department a 10 star rating I would! After having a VERY negative experience at another dealership in Calgary, I was skeptical about trying again. However, right from the first phone call to book service for my car they treated me Awesomely! Wendy and Cathy on the phone and the amazing Melina at the service desk. Thank you so much to you all for the great treatment and the mechanics for fixing my Mitsu????. You have shown me that there are still people with great customer service skills. I will for sure be coming back for regular service!

Cheryl Campbell

Friendly and courteous people.

Jarin Jimenez

If i could give it less than 1 star i would, everytime i have gotten service done they try to get me to pay for services that are not even close to being required.

Cassandra Fleming

Highly recommend talking to Brandon if you are looking to get into a new or used vehicle. He kept it simple, gave me the info I needed to make an educated decision.

Melanie Kent

Great experience, No pushy sales guy, straight up honest approach, amazing vehicle.

Russel Chandler

My recent experience with Bow Mitsubishi was not a pleasant one. I took my 2011 Outlander in for a new timing belt. My phone conversation led me to believe the cost for this service would be $700, with any tensioners, etc. covered under Mitsubishi's warranty. Later in the morning, I received a call advising a recommended alternator belt and tensioner replacement (not warranty), and was told the person who gave me the $700 figure was no longer with the company. The final bill came to $1304, including a "goodwill gesture" of a $33 discount - hardly significant. Also included were a $36 amount labelled Misc. charges and $70 for shop supplies. Does anyone else find this a bit high? I'm sorry, Bow, but I can't give you any more than two stars for this experience.

Donna Keeble

I do not usually leave reviews but for this young man I had to. He made buying a vehicle stress fee, simple and explained how it all works without lying or having to pressure me. He cleaned the vehicle himself, and did everything he could to make sure my experience was perfect. It is nice to see and refreshing that there are good people out there like him that care. Go see Brandon

Lisa Peckham

The staff here certainly live up to their name! Great job and car was ready earlier than anticipated! Thanks Team Shirley????

Amr Abou Ghali

Came in a few weeks ago, must say everyone was professional and kind. Tony took care of me and helped me shortlist some second hand vehicles with fair deals and helped me find the specs i was looking for all within my budget. Also gave a clear overview of all the financing options they had to offer. All in all, great service after visiting other sales men at other dealerships would definitely recommend Tony if your looking for a good experience. Although i decided not to buy a car at the time, i will definitely come back and visit him when i decide to commit to a purchase.

Aleksandar Lakic

Very good experience with the service department specially with the lady on the front. I lost the key for my Mitsubishi Outlander. The guys at the dealership program the new key with no issues. Thanks guys for the great service provided.

Jared Davis

Always great service every time! Best parts counter in the city.

Sandy McGlinn

I went in after getting 3 letters about how they would love for me to come in and see if I wanted to trade in my Mirage. Sales person I am supposed to meet with isn't there so a brand new sales associate is here to help me. Fine, whatever, he seems nice. I test drive 2 cars and go to find out how much my car is worth. The finance guy tells me my car has depreciated in value by 75% in the 14 months I have owned it. I have no words, just the urge to run as far away from this dealership as possible. Stupid for them I had done my research on the value of my car and would have made a deal if they had gotten with 2 grand of what my car was worth. Oh also, I noticed they don't have prices on their cars. Made me wonder how much the car was actually worth.

K Sepa

They are all very helpful and informative. My salesman David was great ????????

وفاء سلو

(Translated) Good (Original) جيد

Bob Ah

Had an amazing time at Bow Mitsubishi!! Mason and his manager helped me out so much finding the perfect vehicle for a gift!! 110% would recommend this dealership and especially ask for Mason when you arrive. You wont regret it

Pradeep T.Suriar

Horrible service department, if your buying a Mitsubishi because of the warranty please do not. Dispite what they say when you actually have problem with your vehicle its almost impossible to get it serviced by the dealer. their hours suck, and dispite warranty you will have to pay diagnostics charge for everything. We own an RVR and we will never again purchase a Mitsubishi.

Clayton Page

I brought my recently purchased vehicle in for an inspection. Courtesy Mitsubishi was exceptionally accommodating. The shuttle got me to work on time, service representatives communicated clearly all the issues and even identified (and repaired) factory recalls and warranty issues. My only complaint is with the key fob reprogramming. While not specifically an issue with this dealership, a car that can lose the fob programming should not cost me $70 to reprogram.

James Pierce

Great service, you seriously get the feeling that the customer comes first????

Karen Johnston

Needed a quick repair. The wait time was as promised, no surprises. Will definitely go back for all services

Nick Makarov

I bought a new 2015 Lance from these guys. Was dealing with Chad (Sales) and am quite happy about my experience. Chad was able to answer all of my questions and was involved from start to the point where I left with a car, clarifying all I needed! I would recommend this dealership and Chad if you are looking for a Mitsubishi!

Sydney Palmer

My experience at Courtesy Mitsubishi was wonderful. All of the staff were so kind and helpful. Keith was a fantastic salesman! He did not pressure me into anything and he was very honest. I would recommend this dealership for the outstanding customer service and quality vehicles.

Kathy Baehr

Awesome service!

Anne Ruck

My sales person Niko was awesome! Super friendly and helpful. Listened to what I was looking for and didn’t try to sell me something I didn’t want. Albert was also awesome, answered any and all questions I had regarding financing and was great to deal with. The engery of the dealership was great, everyone was super friendly. Justin worked hard to find the car and colour I wanted and also was readily available to answer any questions. My experience was great from start to finish!! Couldn’t be happier with my decision to purchase from Bow Mitsubishi!! Thank you all for my new ride, I love it!!!

Lorne Kraft

I love this location. I have come here for all of my service over the last fourteen years and the staff is friendly, knowledgeable and consistent. Pricing is reasonable and honest, service includes a muti-point inspection, to ensure the safety of your vehicle and there is no pressure to do repairs, they work with you and make recommendations, and advise on any parts that may need replacing in the near future, to eliminate any surprises down the road. I highly recommend them.

Jordan trudel

After a week of attempting to purchase a vehicle they sold it to someone else. Horrible service.

Anton Kachayev

I am very impressed with the Service Department of this dealership. I was able to book an appointment quickly and have my car fixed the very next morning without any nonsense. Service Advisor Michael was very efficient and helpful. It is a longer drive for me, but it is worth doing for a peace of mind and honest and respectful treatment. I am planning to return here for future major services.

Limson KS

It’s the best value your hard money can get for Mitsubishi vehicles at the Bow Mitsubishi dealership in Calgary . I purchased an Outlander on October 2019 by finance option. It was a breeze with them, being me new to Canada and with dealer’s customer friendly financing options. I appreciate Mr Guy and Mr Elias for their sincere efforts getting a new SUV a reality.

Rosanna Smith

The service dept needs a lesson in customer service. How can you make your customers wait for a long long period of time passed there scheduled appointment.

Lee Hofmeister

recently purchased my new vehicle and had a pretty good experience. special shout out to Bryant our salesman, great guy who listened to what we were asking for in a vehicle and made some great recommendations that helped us find exactly what we were looking for in our price range. The dealership/finance guy didn't budge too much on the price so again, credit to Bryant for helping us find the right vehicle. The rest of the staff were nice and professional.

Sella Rupert

I would like to give a big shout out to the staff at Bow Mitsubishi who were all very helpful in allowing me to buy a newer used vehicle. In particular Craig Robertson, he was easy to work with and very knowledgeable about the vehicle I was interested in purchasing. Thanks once again to the crew at Bow Mitsubishi.

JOSE RAUL BAUTISTA ROMERO

I have nothing more that a great experience in this Dealer. Megan in Service Dept is all the time more than kind and professional very helpful understanding the actual economic situation for everyone. Thanks Bow Mitsubishi!!!

Nelson Nobrega

Friendly staff, great service. Excellent team to deal with, they are respectfully not pushy and will work with you to make sure you find what you are looking for.

Hannah Saunders

Dealt with Brandon in the past, he is fantastic. Sold me, my son and my husband all vehicles. Absolutely loved the service he provided

G G

Great Service and pricing. I had a timing belt and transmission flush done on an Outlander. They had to change a few extra belts at parts cost but also replaced another part under warranty. The final price was well below the quote I got from Platinum Mitsubishi! They were honest and pleasant to deal with. Shuttle service was excellent. Highly recommend them for Mitsubishi service!

Anna Howes

Had been shopping around for a few weeks to replace my 2006 Ford Taurus. Craig Robertson was a treat to work with, very nice and accommodating! Guy and Elias worked very hard to make my dream car a reality and I couldn't be happier! Thank you all so much!

K Apollo

Can't even spell my name right after I corrected them five times in two months. Paid for oil change. Came with free tire rotation. The free....or tire rotation never happened. Pricey....but it a dealer. I won't go back. Going somewhere else and am happy.

Mary McCarthy

Bought my first Mitsubishi when it was Hyatt and went to trade in my vehicle and was ignored and disrespected, I guess I don't look like someone they will profit off of? Not sure the manager (bigger gentleman) but all he did was stare at me making it seem very uncomfortable. Went to Nissan just down the road and got much better service and a brand new kicks.

Tejas Sharma

Great customer service! Also received a complimentary carwash.

Lana Ilcisin

Front desk girl is good at her job. Quick and courteous. Last time the service guys set the return time wrong and I asked them to fix it but they said they couldn’t. However, this time they have set it correctly. I guess some training was done.

Joshua Seens

Frankly, I have always felt very skeptical of car dealerships and generally avoid them at all costs. However, I had received a few recall notices and decided it was in my best interest to book my car in. From the beginning, Bow Mitsubishi was nothing but a pleasure to deal with. I originally booked my car in and then realized I needed to reschedule the day before and they were very accommodating. Once I corrected the date and was booked in, they offered a complimentary shuttle to and from the dealership if I needed it, as well as a complimentary wash. All work was completed in a short amount of time and I was kept informed. I highly recommend the team at Bow, especially Danielle in Service.

Paul Saunders

Russ is wicked. Go straight to him when you get there. He listened to what we wanted, and provided reasonable options in the price range we were looking for. The gang at Courtesy are real, normal people... not your typical salespeople.

Dan Adams

Awesome service. Fast and exactly what I needed, thanks!

Stephanie Dang

Slav was my salesman and went above and beyond to make sure I got a fair deal for my trade in and that I was comfortable and welcomed. Everyone here was very friendly and definitely take good care of their customers.

Debbie Hole

Had a small hiccup in the beginning but the management team did everything to make it right! Morgan, our salesperson, was so nice to deal with. I told him my budget and he stuck to it. I really didn’t feel I was being pressured into something I couldn’t afford. It was so nice to deal with someone that heard me. Can't wait to pick up my new ride tomorrow. If you're looking for a great car, and you want a caring, understanding, salesperson to help you find it, ask for Morgan! Would recommend this dealership to anyone.

Mike Lowton

I hate this store

WENDY STUPARYK

We recently purchased a 2022 Outlander and love the car! Our experience with Morgan on the sales team was great and we would recommend him to anyone looking to purchase a vehicle. He is very forthright and always helpful. Made us feel like family. We couldn’t give 5 Stars overall however, since after we made our deal, the specifics of the Protection Packages and financing options were poorly communicated.

Brandon Dirsa

Was dealing with mikeal. I'm from out of town and was trying to set up a deal. Got no options sent, would not communicate with me at all. I will be taking my business else where.

Youcef Brahimi

Great service and friendly staff. I am stills disappointed at the continuing wait for parts arriving for a recall but that's a Mitsubishi Canada problem and not this dealership. I don't see myself getting a Mitsubishi in the future

Jose Ledesma (FlipCan)

Coffee here is great. They even washed our RVR after being serviced. Regardless of the recalls, this dealership by far is the best I've been to. They take good care if your vehicle and customers. Sales staff are great as well. No hard selling and transparent with any trade in value they offer your car.

Corinne Yon

I always feel like I am treated fairly when I take my vehicle in for service. Ryan tells me what needs to be done and doesn’t ever try to get me to do extra work that isn’t needed at the time. I would definitely recommend the service department.

Tim Johnson

Had a really good experience with Bow Mitsubishi. the Service crew is always kind and friendly. I also spoke with a young gentleman named Brandon in sales and he gave me lots of insight into the PHEV, which i hope will be my next vehicle.

Jodie Hebbard

The only place I will take my car for servicing. The team are always kind and efficient. I trust them 100%!!!

Celia Rosete

I went in to Bow Mitsubishi for my vehicle maintenance. Michael was very accommodating. He recommends the things that needs to be done to prevent bigger damage.The cost is pricey though for me.

Mikoy Utoy

Came here for my oil change and boy following observations are - Nice friendly staff - Clean Facility -nice area for customer to wait and clean area - treated my vehicle like its very clean they put some cover before tech goes in drivers seat Totally recomend this dealership and will keep on coming back for my vehicle maintenance

Kevan

Went in for service to have my tire pressure sensors reset. Was very quick and was surprised by the small bill. Very unusual for a shop bill to be less than I was expecting...haha

Dee MacInnes

Good service, friendly, explain things and answered my questions. Love my Mitsubishi it is a great car.

Bill Jones

Treated like a street person after I paid in full for a ralliart. Platinum Mitsubishi is a MUCH wiser choice!

Ali Durran

Bow Mitsu sold me a car with expired inspection at the time of sale. Also, there was a vehicle damage. Which I discovered after the delivery. When I spoke to their manager Guy to have damage rectified, he said, will take care of it for me. However, he never got back to me afterwards. I'm never dealing with Bow Mitsu again. Also, I will ensure none of my family or friends or their friends give them business.

Greg Chauvin

Amazing service staff. Even took care of my off make!

Kimberley Halpape

Good service

Marlee Rae

I had called and wanted to talk to a sales person over the phone, I had dealt with Brandon and all I can say is I am blown away with his knowledge and how much he helped me just over the phone!! I will definitely be coming in and speaking with him.

Solstice Treasury

I have nothing but great things to say about Bow Mitsubishi. The staff are wonderful. Internet sales manager Guy, came in on his day off just to be there when we picked up our "new to us" vehicle. Highly recommend!

Josh Habart

Great service!

Jessica Philips

Morgan was an exceptional sales rep. He was so helpful throughout the whole buying process, communicative and helped me put a deposit on my RVR asap. Upon picking up he made sure everything went smoothly. Would not recommend dealing with finance manager Maynard. He was less than pleasant. Other than that, LOVE my new RVR.

Jean-Guy Dallaire

Excellent services and timely performed, well above my expectations. Great job

Cole Jordan

As good a service as you could ask for. Honest people willing to do what they could to get me the best deal possible. They kept in communication with me and put a rush on my order when I really needed it. They delivered as promised. Quality staff and salesman David was exceptional. Highly recommend this dealership to anyone looking for a new vehicle for a fair deal and great service.

monica shammas

Bow Mitsubishi, Thank you Mitsubishi, The team you have is unbeatable, relabeled, and make a person feel at ease. I had drop my key and it shattered, I didn’t have a spare. I had no idea what to do. But Bow Mitsubishi was there for me. Profide me with the number for the tow truck (under warranty!) and get me a spot in the morning with the guys to fix the car up. Honestly made me feel like family, worries just flowed away. Fixed my key, got spare and was out within the hour. Thank you for starting my Car, Life, and Enjoy up. If you are considering buying a car, get a Mitsubishi. The Team is your Team and I couldn’t imagine a better people. Thank you Brian and Ryan.

Tabetha Barrie

Great customer service, not intimidating or pushy to purchase. Answered all questions I had related to the vehicle.

Imade Yosef

Communication is poor you have to ask a few times or remind them to get an answer or what you want. First time i went there no one came or ask if i need help until i went inside and asked. The person deliver the car to me different than the one sold me the car and was helpful. I have left a messages and send email requesting info about the car but nobody get back to me in 4 days so far

Jared Bagley

Bought a used vehicle from this dealership, the dealers lied about items on the car being covered by warranty. They lied about the season of tires on the car and tread remaining. I took the car in myself after to find the tires were not all season and had half the tread quoted remaining, they were required to detail the car and it was still a mess inside, (coffee stains, dirt on the dash and floors and glass smears all around). They charged 1,399$ for 3m guard which I have had to go back repeatedly to have redone and it only seems to get worse each visit. They charged additional pricing on a wheel alignment that wasn't done, a second party dealership found it to still be unaligned. They promised a follow up call from the dealer and dealership to see how things have gone, I have yet to receive a call from anyone I talked to in person, but a email telling me I should come back for servicing on specified dates. LOL, I definitely wont be returning to this location for anything even after having bought my car from them. Horrible customer service and horrible follow through/ completion of their jobs at hand on all fronts.

Alix Cloutier

Danielle at the service desk was extremely nice. She made the experience 5 stars because she throughly explained everything without rushing and was really kind.

Angela Lesko

Customer service is incredible! Was greeted almost instantly and was treated like I was the only person there! I'd recommend Courtesy Mitsubishi to anyone!

Ian MacKay

Excellent experience. Purchased my wife a Tucson and the staff at Bow were excellent to deal with, cleaned the car up beautifully, were very patient and helpful. I highly recommend them, and I'm not the easiest person to deal with either. Thanks to Nico in sales, and the whole team there. :-)

John Gibson

Purchased a second vehicle from the dealership. Last time I was there 2006. And now again. Both time excellent customer service. No pressure. Fair price and excellent interest rate. Good place for business.

Chad Carbno

Our product expert Keith was fantastic and extremely helpful. The entire experience of purchasing our new car was wonderful. If you are looking for a new or preowned vehicle I highly recommend Courtesy Mitsubishi and ask for Keith.

home army

No customer service at all, it might be the manager, he's rude , but the salesperson (JOSH) is really nice,

Jay Peach

My wife really liked the 2021 RVR. Dealt with Morgan, he was knowledgeable and caring throughout the whole process. Sales manager (Guy?) came over and addressed some of our concerns on the finance end before moving forward. Was a great experience, quick, easy and enjoyable and most importantly, Wife’s happy. Would highly recommend this dealership to anyone.

Emily Sliver

I was surprised to see how nice, and understanding the people working here were. i had a guy named Brandon who acted with such kindness and understood what i wanted and even gave me information on other cars. considering i visited 3 dealerships before this and was just about to give up on looking any further, this dealership was a "breath of fresh air." thank you.

Feng Kent

Was doing an inquiry with a guy name Jeremy! Very patient and helpful with all questions I have. Thank you!

Ronald Wenbrooke

Brandon was absolutely Phenomenal, patient and knowledgeable. I would recommend this dealership to anyone! Thanks for all the help.

Samantha Lofelid

I’m am very happy they called me. I was on the phone with Brandon rose for quite a long time. He’s such a sweet young man. We talked about what I was looking for and how he could make it happen. Best experience I’ve ever gotten.

Monica St.Dennis

Giovanni is wonderful I would not hesitate to purchase another vehicle from him. Jason the sales manager also is really good. Great atomsphere and trust worthy business

Jamie Rose

Fantastic service, Brandon Rose was very helpful in answering all my questions and concerns. He even helped me understand how we can make a plan on monthly payments which are sutiable to me.

james kim

Owner of 2012 Lancer Evo X MR It used to be Hyatt Mitsubishi and their service was horrible and cost so much $$$ for just take my vehicle to check out for maintenance. But after change of ownership which is Bow Mitsubishi, they are so much better. They treated me very nicely and I had an awesome experience with service several times. I highly recommend Bow Mitsubishi service department.

Jacquie Phillips

Just had the best experience at bow Mitsubishi Tyler on sales was amazing new lots about the vehicles help me find the perfect outlander to fit the family took the time to test drive lots no pressure attitudes finance manager amazing got me OUT of my high interest rate fantastic experience! HIGHLY recommend BOW MITSUBISHI

Cory Langille

i had a great experience with Omar and Elias as finance managers to my new purchase of a great F150 off road shout out to Guy and Jon as they were able to acquire the right vehicle for me. Omar was also able to get me a cheque with my finance deal! Thanks fellas!!

j k

We popped in to have a look at an Outlander about 15 minutes before they closed, needless to say we ended up buying the car and Trista the sales consultant, John the GM and the finance manager all stayed 2 hours past closing time to get the deal done. We love our new outlander!!

Ramsha Mohib

We bought a $50k 2018 Toyota sienna and we're.straight up lied to about the car among other things. We knew what we wanted and the car had everything we wanted or so we thought. The salesman (Tyler) told us it had remote start and we believed him. We completed all the paperwork on Thursday and were told we can pick up the car on Saturday. As part of the purchase agreement, they were supposed to replace the cracked windshield, buff up some minor scratches as well as do full detailing for the inside on the car. we didn't want them to rush it, so we elected to pick up the car on Monday. Monday happened to be a stat holiday so we couldn't take out our bank draft. we called Monday to let them know we will be picking up the car on Tuesday. we show up Tuesday around noon to a car that looks exactly as it was before. Tyler assures us it's been buffed and detailed by the shop. I was in disbelief because there were some minor stains on the seat that I know are super easy to remove and I showed him the pictures we had taken at the time of purchase. plus the windshield wasn't replaced. same with some minor scratches that could easily have been buffed out. when I asked for the paperwork to show what had been done to the car, Tyler comes back and says that the shop had been closed over the long weekend so they didn't actually even touch the car. Their excuse was that they thought we were coming at 5pm (no clue why, as we were scheduled to pick up the car the previous day). We live really far from the dealership and have 2kids under 2years of age so we told them it's really tough for us to trek out that far the pick the car up again. they graciously offer to get the car delivered, and asked us to leave the license and registration in the car. When the car eventually got delivered, they had somehow lost the license plate and registration, so we had to wait till they got us a new one. we also had to go file a police report to make sure the old license plate wasn't linked to us anymore. So we finally have our new car and we're happy to let go of all the inconveniences we faced but apparently Tyler had straight up lied to us about the remote start. The car had no remote start. we contacted the dealership right away but Tyler was apparently no longer with the company. I've since been in touch with a couple of people including the sales manager (Glen, who was involved in the actual purchase) and am just being jerked around. I've been calling pretty much weekly for months. I'm always told he either needs to talk to someone else or that he'll call me back later. I've given up on getting anything from them but want to warn others against dealing with such an unethical enterprise.

Mike Gulyas

Go see Brandon Rose at Bow Mitsubishi, super awesome guy and will take great care of you! Always has a smile on his face !

Leah T

After going to a few used car dealerships, I came in to Bow as they had several good options to choose from. I told the sales rep, Moe Hackem, what I was looking for and what was in my budget and he grabbed several keys to test drive. They worked with me on a great price and Guy (sales manager) and Elias (finance) were great in closing the deal. I didn't feel pressured or uncomfortable at all. Would recommend. Their post-delivery service was also very attentive.

Candace Bakay

Used to love this place Not so much anymore. Service Deparrme t is deplorable. They used to track what needed to be done. Now they don't even write it in when they book the appointment, which they have a tendency to lose as well. They don't see to have a clue what they are doing. I was booked in for the day - they didn't have the appt in their computer. Booked again for the day based on what was recommended for the vehicle. Get here and all they have me down for is a CV joint check. I guess if everything they booked me for causes issuesbthey can hopefully fix it under warranty.

Leon Wakeling

All the staff are awesome and friendly, I was treated extremely well at Bow Mitsubishi, I highly recommend this place if your looking for a new vehicle, a huge thank you to Trista in sales and Gady in finance for the help and info before I bought my new vehicle.

Travis B

Mikael and the team at Bow Mitsubishi were incredibly helpful on my recent vehicle purchase. Unknowingly, I walked in right before they were closing up for the evening, and Mikael stayed hours late, walking through every detail of the vehicle I had my eyes on, doing everything possible to get it done for me. Extremely happy with the service from Mikael to the finance department. Highly recommend!

Isaac Mensah

Found a great car! Huge thanks to Mikael, who was very helpful the whole time, for finding me a great car and helping me with any concerns that I had.

Adam Banning

We are very happy with our new purchase Mikael and the entire staff were very helpful. The entire buying experience was very pleasant and went smooth! Thanks again guys!

Patricia Hodge

They were fast and efficient fixed my problem the battery and anything else that they found but the best was it didn't cost me a arm and a leg. Good work keep it up.see you the next oil change.