We offer you all the feddbacks of people like you who bought the services and products of Advantage Car & Truck Rentals Mississauga (Rent Cars) in Brampton (Canada).
As of day the business receives a score of 3.9 stars out of 5 and that score has been calculated on 127 reviews.
As you can read, it has an average rating is really high, and it is founded on a large number of opinions, so we can think that the evaluation is very reliable. If many people have bothered to evaluate when they are happy with the service, it works.
As you know, we don't usually bother to give reviews when they are positive and we usually do it only if we have had a problem or issue...
This Rent Cars corresponds to the category of Car rental agency.
All this review is lie this people are lie they will rob you Advantage car and Bm collision zones they both are together they will rob do not go there please trust me if you want to get rob then go there ????
Luke at Advantage has been my Go To for over 15 years for everything from Caravans for family outings to Cube Trucks for moving. I have also referred countless customers to them for insurance replacements when they have been involved in an accident. With right away delivery either to the accident scene or your home and a great selection of vehicles to choose from, you cant go wrong with Advantage. Trusted and true customer service is what sets Luke apart from the 'other guys'!
Rented a car from these guys last week. What a pleasure it was to deal with them! The staff was so friendly and made me feel like a VIP customer. The price was competitive and the Ford Fusion they rented me was AWESOME! I'll rent from them again for sure! 5 STARS guys!
Always quick and friendly service and willing to help. Thanks guys!
Lucas and his staff are amazing!!! I've been renting from this location over 10 years and I will never go anywhere else. Very reliable and clean vehicles. Keep up the great work guys.
Best place in GTA for truck rentals.
I REPEAT DO NOT DO BUSINESS WITH THEM AND DO NOT GIVE THEM YOUR CREDIT CARD INFORMATION THEY ARE SCAMMERSSSS DO NOT DO BUSINESS WITH THESE PEOPLE AT ALL.. THEY SHADY.. IF YOU DO BUSINESS DO NOT THEY WILL SCAM YOUR INSURANCE AND CREDIT CARDS!!!! TRUST ME HAPPENED TO MY ENTIRE COMPANY WITH THEM..
Great prices and service by Imran
I got into an accident and was given a rental car from this place. My experience was great. It was quick, no hassle and the guys are super friendly. Would definitely recommend!
Amazing experience overall. I have reserved an suv and they gave me a Honda CR-V 2019, but I had needed a seven seater afterwards for the long weekend to take my family out. I spoke to Luca and he switched me into a Kia Sorento 2019 with no issues! The car still smelled like the new car scent with only 800kms on it! When I needed to return the car I had been stuck in traffic, so I called in and let them know that I will be running a 15-20 mins late and they had no issue, meanwhile I was charged for being 15 mins late at another rental office before.
Ali is great. Great customer service. Needed a car for the weekend last minute and Ali made sure I get the best available car. Highly recommended.
Made an on line reservation on May 22nd for a pick up truck for June 17. Received a confirmation on the same day. On June 15 called to reconfirm my booking and was told there is a problem getting a pick up truck but they are working on it and will call me back. No call back received! Called next day and was told they were busy and I would be called back in 15 - 20 minutes. Again, no call back?! On the same day of my reservation someone left me a voicemail saying, hummm ...are you the guy that booked the pick up truck? Give us a call back? By then I had already booked a pick up truck with Enterprise. Very disappointed and won't book or recommend them. Just plain terrible way to conduct a business.
excellent.
COMPLETELY INCOMPETENT I REPEAT DO NOT DO BUSINESS WITH THEM!!!! THEY ARE SCAMMERS!!!!!! THEY WAIT ON HIGHWAYS FOR YOU TO GET INTO ACCIDENTS AND SCAM YOU AND YOUR INSURANCE COMPANY!!!!! ONCE YOU RENT A CAR!!! THEY WILL BILL YOU UNLIMITED AMOUNTS AND LATE CHARGES AND THEY CLOSE WEIRD HOURS SO YOU WILL BE LATE!!!! DO NOT RENT FROM THEM!!!!!!!!!!
We rented a car from them for 2 weeks and it was a very easy process, they gave us a nice car and also a good package! Everyone is very professional and helpful! Highly recommend them.
LUCA is a guy you can count on in a dire need of a rental car , thank you for the team for their prompt and reliable service over the years
They are never reachable.
My reason for bad review is because i booked a car from advantage the night before I had a big meeting and had no car of my own. The online booking system let me book a car for the next morning and sent me a confirmation text. The next morning I ordered an uber to get me to the car rental location and by chance I called advantage location. The guy told me he had no cars available!!! none!! I cant imagine how a car rental company runs out of cars to rent when someone has one booked.
Scammers, my dealer rented a car for me, at their expense, while mine was in the shop. For a deposit they charged my card! I was ok with that, ill get it back right? No. They then tried to charge me for the rest and when they count because of lack of funds they called me and said I need to put money into my visa so they can give back the deposit!!! Then charged it for the rest. I never thought they'd have the audacity to lie and to scam people like it was nothing.
I have rented a Honda civic for my 2 weeks visit to Toronto in August 2016 and it was the perfect car for my purpose, your pick up and drop off drivers were cooperative and nice and I could reach . However, I have had a 3 problems that I would very much want to point out so that you can take care of them because I do care and I do run my own business where I care so much about customer feedback. First of all, upon arrival to receive the car and departure to return the car back there was no one at your 1270 Matheson Blvd. East Branch of Missisauga. Upon arrival I reached this branch around 12 midday and the office was locked, then the pick from airport guy had to open the branch and handle another customer who came with me from the airport and I waited till the branch manager showed up. Upon returning my car I had to call by 8 am to confirm there will be someone to handle my car return procedure so that I am not late for my flight and when I reached by 9 am the branch was still locked and I had to call for the branch manager to show up! Second, I was sent a quotation total price for CAD934.63 and I was charged CAD1,027 without knowing the reason why! Third, I was not informed that I had to return the car on full tank, nor was this written on your agreement that I signed upon receiving the car, yet your branch manager said that I had to return the car on full tank and charged my credit card for CAD22.60 which I did not approve of for gas, he even asked me to take the car and fill it in a gas station close-by! He also spoke to me rudely and cynically saying " you have never rented a car, so you do not know anything!". I do not know who taught him professional dealings but it felt like he was bullying me, he even knew I did not have much time to catch my flight so he was like "You said you needed a lift to the airport?!" as if he is doing me a favor!!! I am quite upset with the way this person dealt with me and I am sure no customer would ever accept his rudeness and cynical and carelessly aggressive attitude. I asked the guy who took me to the airport and he said this person was the branch manager, So please make sure he is monitored. He is a white average weight and height guy with not full head of brown hair.
Worst service ever experienced Was not informed about the hidden fee at all Didn't returned our security deposit We rented a car for a week and they told us to return the car by 4pm and then we got a call on the very last day of our rental stating us to return this car by 3pm and they have charged us for no reason. I ended up paying more thn we expected. Highly unprofessional CRM ethics.
I rented for 4 weeks and they were so rude to me, I was unable to make arrangements to drop off the car, they wanted me to keep the car as long as possible so they can charge my insurance longer. They never made arrangements with me to drop off the car... The car was dirty and disgusting, they wanted me to drop off the car during business hours and they know people are working during those hours.. That way you have to keep the car longer and they can keep billing.. DONT RENT WITH THEM!!!!!! I went with ZIPCAR INSTEAD IT WAS AMAZING!!!
Okay place but be careful what you sign. It may have a minimum number of days
Friendly staff, good service, honest prices, would recommend calling ahead to schedule a car booking as it then solidifies getting a vehicle and decreases waiting time.
I’ve used several rental car companies in the GTA. The Advantage location on Matheson is by far the best. Fantastic and quick service. Best prices.
Luca takes care of clients
The service was amazing. The staff were very friendly and I was in and out...same thing dropping of the rental....in and out!
Staff not friendly
Do not give your credit card to these people. A tow truck company called them for me (bad idea) They charged my credit card for a huge deposit, randomly after two weeks of renting, not when I signed the agreement. ... even though the rental was paid for by my insurance company. Initially I was told the credit card was just for incidentals and would not be charged. When I asked about the surprise charge, I was told that they charged my credit card "just in case" my insurance company wouldn't cover the full rental? Then they decided to randomly keep the deposit, again with zero notice, for supposed damage to the car, that had been there prior. Even if I did cause the damage, which I did not... I had great rental collision coverage, but clearly someone there needed cash in their pocket mid month, and needed to find a way not to give it back. Best part? My insurance company did pay for the entire rental... But good old Luke charged me for the final two days, saying that my rental company had declined to pay those two days. More quick cash in the pocket. Be very careful... This may have been a good company... But it just takes one desperate and dishonest person... and you may pay for that. And although I've been reimbursed by my cc company as well as my insurance... Its been a pain in the ass to deal with, and many other people might not have known any better. Because of that, I feel obliged to make sure this doesn't happen to anyone again. I had just been in a bad accident, I guess I looked like an easy victim. I can't abide anyone looking to take advantage of another's misfortune. If you do have any disputes with any service for which you use a credit card, remember zero customer liability. If your card is charged when it shouldn't be (and there ARE rules.... The credit card company will reimburse and deal with it themselves.
Poor service, my suggestion don't go there, got charged after a month for some toll services which i havent received its copy, I dont know if it's legal to keep a credit card on their system after returning the car and the rental is done. OMG LOL
excellent customer service! took care of my rental from A-Z. it was very affordable and smooth renting from this location! clean new cars and wide fleet variety that i got to choose from. 10/10 would recommend!
Customer service my ***. Rude bs service. Tow truck called these guys. Mistake. They try to take what they can. $200 service charge because im returning the truck in two days?! No one mentioned it. No where signed it. Doesnt have a a number on the rental agreement for daily charge. When asked they are saying we will talk to your adjuster. Stay away. Rude dige disnt even let you speak. Charged my card saying you go deal with your insurance!! Jokes.
Best place for rentals for cars and trucks at the most affordable price!
Selection of cars are ok. If you need a car for just getting the job done they got a car for you. If you're looking for high end cars for the weekend, I did not see one on the lot.
The only place I rent cars now because of their amazing customer service. Prices are fair and they are good people with intentions to always help you out. Highly recommend renting from here instead of the big rental places. And thanks to Luca for always taking care of me.
Needed a rental immediately was not happy with original, which due to short notice was all that was available , but was immediately helped and taken care of after 1 call no issues. Got a nice clean car with no hassles.
Exceptional service, Ali was great, this is my go to rental now in the gta
Luke was absolutely AMAZING! He made an effort to reserve and hold a white Jeep Wrangler for our wedding and honeymoon. Service was great from start to finish. I shopped around and their prices were the best! Imran was great too, he allowed my nephew to be a secondary driver. I will only go to one place now to rent my vehicles. Advantage!! Liz and Clarke
Manager at the front desk was very rude and made me go fill up 5 dollar worth of gas saying it was not full and when I went to fill it up it was $5.80 worth of gas. I have rented cars from many places but I have never seen a manger arguing for 5 dollar worth of gas after renting car for 2 weeks . Cheap place
Ali was great, helped me out with all my concerns, gave me a break down of the pricing and made sure I was taken care of. Would definitely come back here.
The service was amazing. The staff were very friendly and I was in and out...same thing dropping of the rental....in and out!
Good guys to deal with, did not encounter any unreasonable issues. Good choice of a range of cars and SUVs at very competitive prices. Pickup and dropped to my office nearby. Luca is a pleasure to deal with.........A+++
Just signed up with them omg!!!! reading these posts are soo accurate.. There is no advantage to this company.. They car smelled like a$$ and the place is so old school.. no reason to go here, they still process paper work by hand!!!! i should have listened to my instincts this place sucks.. no selection and very negative vibe there!!!! Pushy as well, I felt like I had to get the car otherwise im wasting there time.. no customer service at all.. maybe in the future I will try Zipcar
These guys worked diligently to resolve my original issue. Thanks Luke.
Excellent service ???? professional!
I rented a Kia forte from this place for very cheap and was not expecting much but the service was great, shout-out to Luca banducci and the cars were very clean overall a very great experience. I highly recommend if you need to rent a car advantage is your place to do so
SHITTIEST service ever. I was involved in a rear ending accident where the rental car was hit at back. It was clearly a not at fault case. They took off $1000 off my credit card without my permission or without even asking me. Its been almost 2 months and they are giving me such a run around for refund. It is impossible to get hold of them over the phone. They just keep passing responsibility around. Avoid at all cost! Try budget or enterprise.
$50 for less than 24 hours of rental (compact car), not to mention a horrible smell in the car, had to drive with the windows down in January!
Nice friendly fast service
Very happy with my experience. On airport cars were 3 times as much. They called the day before to confirm my rental and to offer a shuttle from the airport. Car was nice and the price actually came in lower than I expected.
Great place to rent, really loved the friendly service
Not happy at all with my rental experience. You can find a lot of better deals out there just need to search for it.
You guys were great! Thank you so much and making my weekend!
I had a bad experience also, they were making up secret charges as you go along.. They sit on the highway waiting for accidents and they are so nice to you until you sign the papers and they get rude immediately.. i would never do business with them, you are better waiting for insurance company or go to a real business like enterprise.. They are very unprofessional
Nice and flexible staff, I was in and out of the place in 5 minutes... When I went to return the car, it was lightning fast service again...
Best one ????????
Awesome service, gorgeous, brand new car, reasonable price and a great shuttle service. These guys saved me from a horrible experience at Ace Rent a Car
Staff was rude, office was empty for the better part of an hour. The car was fine once I got it, but a car is a car at that point.
Great staff and deals, I will be coming back again
Excellent service. They were very friendly and accommodating. Will definitely use them again.
Walid gave an great an great experiecnce gud job
Super fast service, they actually answer the phone here! Staff are knowledgeable and friendly. Great rates on last minute rentals. Thanks for finding my boots!!
Luca is awesome he takes care of me everytime I need him.
I rented a Cube truck to move my apartment. I was referred by a colleague. The service I received was superb - quick and efficient. They were detailed in explaining the fee's and the price was very competitive. The truck was marvelous. I will most definitely recommend Luke and Advantage Car & Truck Rentals to my friends.
I needed a truck for work and Luca Banducci hooked me up right away. I'll definitely go back but next time I want a brand new van :)
Good customer service and knowledgeable staff
Excellent services and quick response. Friendly staff and good price. Enjoyed renting and working with them.
They are really good in helping and providing help however they dont call you back and coustomer has to call again and again for claim and settlement.. my experience was ok but not sure how to rate though i got my refund after struggle
The worst rental companies possibly up there. For 5h car rental I agree to pay $45, but instead I was charged almost 460$. Contract day Oct 31. I notice overcharging on Sep 08. I call them right away. The Company explanation was new worker make a mistake. My question is how someone can make mistake from 45$ to almost $460 and not see a problem and where was supervisor to check? They called that mistake, error, but they took sweet time to refunded my money. On September 8th when they admit they make a mistake they send me copy of receipt with the refund, but refund never happen, either they cancel it right away or was fake. After 15 days when I still didn't get my money back. I force to do legal actions with my Visa. $394.36 I was waiting over a month and half. I don't believe that was a mistake they simply get caught on it! If that be respectful company they try to resolve that as soon as possible. Strongly Not recommending that Company! Dishonest and disrespectful!!! Fake positive input!
This is my 4th rental and each time the rental was very professionally managed by Luke and the other staff members.
Very helpful. The pick up and drop off for vehicle was most appreciated
Great experience. Luca was very helpful. Simple and quick process and the car was in good shape. I would rent from here again
Excellent guys they are providing rental car at the very cheapest price , another plus point is any time if we contact them they will provide car instantly..They arranged me pick up service too since I stay very closer to there place..Very thanks for your great services.
Rented a 16' truck for the day. I needed to drive some furniture to Ajax and got the best rate (total) Uhaul and other places the per kilometre charge was much higher.. Pick up was simple and I dropped off over night and cled this morning to get my total.
Ali and luke were great to deal with, probably the best rental shop in the brampton/mississauga area, would highly recommend.
I have been dealing with them for 15 years the best.
Very goo services
Good truck for moving, smooth drive. Service was superb, kind employees.
Had a long term rental and they were accomodating with my requests for a larger vehicle. They did their best to get me what I wanted.
Great service and courteous staff...I highly recommend Luke and his staff.
Rent all my trucks from Luke at Advantage Car & Truck Rentals. Trucks are in excellent shape and the rates are great!. Service is awesome. I highly recommend them to all my friends and family. Thank you Luke for your excellent service!
Good service
This is definitely a scam company, one of the great reviews they got from a so called customer is from another Advantage car rental place,what a joke, I bet the rest of the good reviews are from family and friends, like try again .
Excellent service. Accommodating. The Manager went over and above to ensure we had a good experience.
Great rate n the car was reliable love love it sure gonna rent again customer service was good
Very good service. Luke took good care of me. I will definitely be back
Best place to rent. period ! Ali did a great job making sure I was taken care of. Definitely would recommend again.
Fantastic customer service
Good customer service
I have rented vehicles in the past from this company. I have rented a pick ups, cars and all there vehicles were clean. They billed me fairly. Friendly service. Thanks
First of all, I don't know why my name is 'Angry Customer' on here. Anyways. I called on the morning of the 11th of April to rent the Ford Fusion on that same day and was told it is available, over the phone. I went within the hour to pick it up and arrived to sign all the paperwork and inquire about the prices. The same person you speak to over the phone is the same person who greets you at the office, which is great because he is aware of the car you want and it avoids confusion. I was told the prices and went for the car inspection with his colleague. Everything is straight forward. You call and inquire about the vehicle you want and the rates and you get what you ask for. I drove the car all over the GTA and I returned the car with a full tank and got a complimentary ride back home, for free. There are no hidden fees. Kept the car for 3 extra days and I got charged the regular rate foe the 3 extra days. I got charged the car rental fee ($39.99/day), basic insurance because I don't have insurance ($19.99) and under age fee because I am 24 ($12.99). I was also charged a $350 deposit, which ended up being used to pay my total bill. I returned the car at 1 pm and was not charged for the day. Know which car you want, ask the rate for it, ask about insurance and underage fee if it applies to you and drive the car without hitting anything or anyone and you will be fine. No hidden fees, 2 employess, very straight forward service.
A bunch of crooks. My husband had an accident and was taken to this crooked car rental by the tow truck drive. They charged $250.00 for one day. Talk about taking advantage of people when they are vulnerable. Don't rent from these crooks.
Small rental place. Got a rental while my car was being serviced. Staff is great but car wasn't cleaned properly before I picked it up.
I was with them for 3 days, it was pretty bad I had to take time off to return the car. .I was disappointed when returning the car..
I rent minivans on regular basis from Luca at Advantage Dixie/401. It is always a pleasure, a good experience and the quality of service is second to none. A very professional team to work with. They are prompt, accommodating to my changing requirements and very competitive when it comes to pricing. The cars/vans are always clean and in very good shape. I would highly recommend using Advantage and would not attempt to go elsewhere for any car/van rentals!
The experience was great the guy at the place was very cooperative and helpful he got us a 2016 Honda civic for $25 which is between 50 and $70 in other places. Also he was happy to fill the fluids for free
If I could give 0 stars I would. EXTREMELY UNPROFESSIONAL, and it's almost like they are refusing my roommate and I service, EVEN THOUGH THEY ALREADY RECEIVED THE PAYMENT. Not to mention how rude they are to my roommate, as the problem is …
I booked a car from here, they over charged me $60 “accidentally” and took over a month and a half to get my refund. I had called multiple times, they said I would receive a call back but never did and had to call myself every time. I didn’t get a single apology, I don’t know how you can “accidentally” over charge someone, and even if you do, a refund takes a minute or so, not over a month. Never going back here and not recommending anyone else to either.
Good customer service
Amazing customer service. Shoutout to Luca. Great renting place,will customize your requirements. Way better than big names,very very adjusting to your requirements and "HONEST". PK
Luke was great and very helpful
Best prices great service
Great service always comprable to insurance rates
Literally the worst, car smells like weed. Disgusting from the inside.
Very bad place never go there they rob my friend ????
Reserved a minivan. Attendant said that they didn't have anymore minivans but would give me a Hyundai Sante Fe which also had 7 seats. By the time the car came (almost one hour) we just wanted to get going so the 5 of us got in the car and drove to my cousin's house. The next day my cousin wanted to ride with us but couldn't because we discovered the car was a sports model and did not have 7 seats. I complained to the company and they gave me a measly $30 back. I did not get what I paid for and am very disappointed - especially about being lied to.
Great customer service friendly staff and the manager there is a great he goes above and beyond to accommodate customers I've been dealing with him for the past years and I love it and will not go anywhere else
Great service at a good price. I use to rent from another major company but when they were sold out my coworker referrred me to Advantage. What a pleasant experience
I have had the (dis)pleasure of renting cars across North America, and have had my fair share of poor experiences, including being charged for damage on a vehicle I did not rent, or the common "you didn't fill the tank to full". My most recent experience at Advantage was a result of a car accident (my kid's fault, I promise) that saw me needing a rental on short notice. Fortunately, Luca answered the call and was able to get me a car within two hours. While his location was sold out, he was able to get a car from a sister location delivered to him. I am extremely grateful for his service and will continue to use and recommend this location.
Good cars out there, brand new, clean and reasonable price.
Great service as always.
So I woke up one morning to find out my dad needed repairs on his vehicle. It was bad, car needed an overnight at the mechanics. They suggested Advantage for a car rental and we were glad we listened. They picked us up, dropped us off and had us in our rental in under 20 minutes. The rental cost was easily cheaper then the 2 can rides we would have needed to take otherwise. Customer service was excellent, Luca runs a tight ship.
Excellent place with exceptional customer service. The manager there Luke will take care of you in every possible way.
Loved it the guy picked is up form where we were and brought us there.
Good, clean Kia Soul for a great price and no nasty surprises at the counter. Plus free and friendly shuttle service to Pearson. Will definitely use again.
Great service
This was my first time at Advantage Car and Truck rental and let me tell you I was very impressed. On March 12 I went to 2 other rent a car places at major locations and was disappointed by the staff, vehicle options and hidden fees. When I …
Great prices quality vehicles and good service
Best Car Rental company in Mississauga! I have seen people complain about other companies but everyone seems to be happy at advantage. The staff is really nice, especially Luke who takes care of everyone. They have a great selection of cars so you aren't limited to choosing from a bunch of the same cars. Clean and new model cars. Definitely recommend!
Cheap newer cars, $35+taxes =$44 for a new Civic. So so service. People are not very nice.
Agreed on a price of 84.99 for a truck when I got charged they charged $160 told me it was a service fee and gas was short a quarter tank so they charged 65 dollars extra what a joke
These guys are super easy to deal with and really friendly. I would recommend them to anybody in need of a rental they took very good care of me and will always come back here if I even need another rental. A+ Customer service
Extremely good service and great rates!
Great Service, Luke was Extremely Helpful. They have awesome prices. Will be back,
Luke was great i will rent again
Very easy processor was very impressed with the friendly, professional, and accurate service of the staff and especially with Waleed who helped me throughout the entire process. One of the best car rental companies I have dealt with they gave me a very good deal. We were given a brand new car that was adequate for our needs. Excellent service overall and I would definitely recommend this place to my friends.
wow, best people to deal with, put me in a brand new civic, price was competitive. The staff was very friendly and easy going, answered all my questions and did not rush me. I was very surprised to see that good customer service still exists after going to the Enterprise just around the corner from them and was so disgusted by the lack of humanity those cooperate shmucks carry. Shout out to both Ali and Luke for there service.
Luke and Ali are very helpful and professional, I run a business and always can count on these guys to keep my people going for a very fair price, keep up the great work.
so disappointed with this place, especially since I was referred here.. definitely not referring anyone here anymore.