Reviews of Bristol Car and Truck Rentals (Rent Cars)

Reese Faulkner

Great customer service! Shout out to Siggy and Mike .

Bernard Aybout

Great place if you need a car rental.

Sara Gill

Loved my experience with Bristol! Everyone was so nice and welcoming, and they listened to me with the type and size of vehicle I wanted. They went above and beyond, and the vehicle was new and completely clean. I would definitely recommend this location to everyone :)

Tiffany Parker

Amazing service!!!

Rob Simpson

Rented a moving truck back in January. Their trucks are much higher quality than most other places. The customer service from Elias was very professional and friendly. Kathy on the other hand was not as accommodating.

Carlos Torres

Great Service always. Miguel goes above in client service.

Vanessa Ceballos

Awesome rental experience, Roberta was super friendly and her customer service was amazing ! The whole process of getting the rental and returning it was very smooth! Will definitely go back if I need to rent a car again

Anoop Pillai

I rented a compact car from Bristol few weeks back. I would say that the staff were kind and accommodating. Overall, I liked the experience and wouldn't mind going back to them. I feel their prices are tad cheaper in comparison to the other places. Something that puzzled me though was I had booked online for a compact car and got a Hyundai Accent. While I was there to pick up my car, a gentleman came up and picked up a Ford Focus for at least $7 less than what I paid per day. I asked the manager if it is cheaper to come directly to the store and pick up, he said it depends. So my suggestion to people would be to call them and ask before making an online reservation. One thing I really loved about them is that when I returned the car and formalities were done, they asked me if I wanted to be dropped off somewhere. I have rented cars from Avis and they have not asked me this. Though I didn't take the offer, I'm pretty glad that they asked.

Robert Hewitt

Far more professional and courteous intake process than Enterprise Milton. Will be returning to Bristol for any future rental requirements. Truly a profesional operation with great and personable frontline staff.

marcus heron

Very busy but the Manager did a great job dealing with customers!

Vipul Khanna

Worst place to book a car. I spoke with their rep on phone and he was in such a hurry and didn't even wanted to talk to me. All he said is come to our office. I took an ubër to their office and guess what it is their head office and they do not give car from that office. Poorest customer service. Their reps didn't even explain it to the customers about which car, charges and location. I am standing outside their office and waiting for ubër again. Nightmare

aman sidhu

On weekends they asking for 219 plus tax and kilometres for moving truck, Wow Trying to rob people He said price go up little bit, It's not little bit,

Jocelyn Buitenhuis

Was looking for a rental and was having a difficult time, Roberta went above and beyond to secure us a vehicle... only to find out the person returning our vehicle was four hrs late. Roberta did an excellent job at getting us into a vehicle regardless. Thank you for your honesty and your commitment to provide exceptional customer service. Will definitely be back and sending everyone I know your way.

Earle B

Very well taken care of from beginning to end. Would definitely recommend them to friends and family.

Kamal Desai

Disgusting Service and Worst ever Experience… At first talks so nicely and speaks in favour of us and then doesnt even talk and charge more and more money… 3rd Grade Staff.. Keeps awaiting for hourss

Elizabeth Simpson

The manger and staff work hard to assisting you to get your ideal rental car. They are a pleasant to talk to and answer all your questions. Their cars are inspected and clean. They are conveniently located to get to and we like their hours of operation. We have used them many times for our travel needs. Thankyou Bristol for a great car adventure experience.

Parag Babar

Shawn was fast.

Terry Morton

I rent from here infrequently. Every time I'm in I see Kathy Limage. She is the most professional person to deal with. Her customer service is top notch and she's a pleasure to deal with and talk with while I'm there. I'm not sure how many times I've rented with her but I've never had a bad experience. I would highly recommend Bristol Car and Truck rentals and Kathy Limage to anyone!

pathik patel

The palce is good , good price too . But there was some miss comunaction happened they cherged me little more then they told .

Karen Fetter

Victor and Roger were so kind and helpful. The entire experience renting from Bristol in Milton was exceptional. They took the time to help me understand everything and made a difficult day of moving, completely stress free. The very cool Jeep Sahara Wrangler was also inexpensive and perfect! I highly recommend the great team at Bristol in Milton. Thank you!!

Niki J

David Lobo excellent service!!!

Catarina De Castro

Great place and that manager Alex hes the best ❤❤❤

Pam L

These folks are great...the price is right....

Nagarjun Koujula

It is my first time renting the car in Canada and the experience with Bristol turned out to be really Awesome. Especially, Manager David and team are very organized and proactive in their humble and kind service towards their customers. They are an Asset to the company. Give them a Pat on the Back. Bravo.. Keep Rocking Guys!!!

Tracey Lancaster

I rented from their Bolton store and got good service once. So I used this Brampton store a few weeks ago and they drove me back to the shop where my car was being fixed to pick up some items I left there (they didn't have to do that!) Great service! I will use them again if I ever need a rental. Clean car and reasonabily priced.

Joeelo Elo

Good price for car rental

Noly BIG

Fast checkout. No hassle

la Loon

Great service were provided Pk Pavamony During repair time for my personal vehicle . All expectations were met. I will gladly recommend these services . Thanks Guys .

Martin Brown

Normally I don't rent cars but I had a last minute need for business so I thought I'd give Bristol a try. I figured I'd take the opportunity to try a Kia Soul but they were out. That's when Jalen Hamright took it upon himself to make sure he found one for me. I guess he saw how much I wanted to try one and went out for his way to make my day! Needless to say him and the rest of the staff made me feel appreciated. It was a great experience and I'll definitely be renting there again!

Nelson Peixoto

The Milton location was able to fulfill my last minute request for a truck. The whole process was effortless and timely. Will definitely make this location my first call for my rental needs.

JC

Charged me 100 dollars for cleaning fees. When I checked it was just some shedding from my coat. What a rip off. Do not come here.

Danny Kwok (DK Danny Kwok)

Great people, great selections of truck and cars. Very knowledgeable staff. Great price, always have newer vehicles and truck. And most importantly is they never over booked so if reserved one they will have the cars or trucks ready for you. Truck selections is amazing, they have various size of truck from carco van, cube van, 20ft straight truck, 24 straight truck, 20 and 24 flatbed, trailer refeer, cargo refeer, 18 ft refeer truck and 20 ft refeer truck. Renting from Bristol you will not get dissapointed.

Freddy Sir

My dealer rented a car for me because I have to leave my behind, first they came with a truck, I have no choice of choosing. the guy told me that's all they got. Anyway I was late to work so I took it, during the contract the agent ask me if i would take additional insurance only $9.95 for tire and scratches. so after the car was return and my credit card statement came they have taken $212. So I call them, their explanation is that, $9.95 insurance is per day not for duration of the car. The annoying thing the agent told me is that, can $9.95 repair a glass, which means they scam people by not telling customers the truth.

ATUL AMMY MAHENDRU

Best service . New cars available. Very good staff.

Amninder singh

Very nice service

Terry Holdershaw

We use Bristol Truck rental in Milton regularly with our Audio-Visual and DJ business. Kathy and her team have been fantastic to deal with and highly recommend them for anyone that is looking to rent Cargo Vans, Cube Trucks, Passenger Vans or Cars. Our requirements on trucks and sizes change from event to event and they have always been able to accommodate. We've used the big name rental companies in the past and would never go back.

Me Myself

Where Discount failed, this awesome people came to the rescue. After being sent off by discount for not having a truck available, a truck that i requested 2 weeks ahead of time, desperate calling around this poeple saved my day. Would recommend anytime to anyone...Thanks Bristol

Sohail Mohammed

Owner Kathy is very accommodating and friendly. I would definitely consider renting from this location again.

Oscar Herrera

Great customer service

Ed Ponikvar

Excellent service... Roger had the van ready to go as planned and everything went smoothly.

Rachel Ament

David was wonderful in helping us find a solution. Rented a passenger van and it worked out great.

Bassam Alkhair

Mr Victor was profitional at his work .# Best customer service # smile.

Judi Remigio

Outstanding Service, employee told me on the phone, "We will not leave you stranded," which was so comforting and just what i needed to hear after CAA left me stranded.

Virani Jinal

A ruff experience. I had to wait for one hour before getting the car from the time I booked it. So I was late for my trip and I got late by few hours because of the bad weather about which I had already informed them earlier and they were ok to help me. But at the time of the car return I was charged twice the amount I had agreed to pay for.(I had only used it for 1 day and 4 hours, and returned as soon as possible). I get that we had to pay some extra bucks because we were late(but twice of the actual amount was awful),a also the biggest issue was that the staff didn't communicate with me correctly , when I was talking on the phone with one of the staff members she just gave away the phone. This is not acceptable. I really want to suggest to the staff that you should also see the side of the customers and behave similarly before and after getting the payment.

Ben Voss

Was not impressed with service.

Ian Service

Easily the best car rental experience of my life! I will definitely use Bristol again. They were friendly, accommodating and they don't use the high-pressure up-sale techniques of other car rental agencies.

Mike Rudat

Had a great experience. Called in to book a 11 passenger van for my wife's 30th birthday and they were very professional, courteous and knowledgeable. I received several emails confirming the truck and when I showed up they were ready and there were no surprises. The paper work was smooth and easy and the truck was in great shape, they even warmed it up for me. After the day was done and the truck dropped off the deposit was returned exactly as agreed. This really made a special day for my wife and her friends and was a fantastic experience, we are planning more outings and will definitely be back for another rental.

Deep Kaur

I wish i could gave zero stars..... Guy named Prapanch Pavamony is very rude, unprofessional and arrogant. He doesn't even speak politely and has zero patience level. His manager has to work on his communication skills,and professionalism ... This whole place is terrible

Andrea Powell

So easy to rent and great service! Would recommend Bristol!

Beverly Street Laundry

Always a great truck at a good price.

Maricel Mendoza

Best customer service counter lady was so helpful.

Sierra Foster

Great experience with well mannered staff. Michael was a pleasure to deal with, we will be highly recommending and loyal going forward!

P Ferraro

Very agressive rude counter person. Never really been spoken to in that manner to the point of cancelling our reservation and going across the road to Enterprise. Angry and aggressive are not good traits for customer facing personal.

Mary Frias

David as well as Hammad, Singh, Marlon and the rest of the staff provided an excellent service. They are always very professional and pleasant. I would say they are the epitome of what you want in an employee. I would highly recommend Bristol car and truck rentals to anyone requiring rental services

Lyndon Akiwenzie

3 months ago, my car was in the shop and the dealership arranged for a loaner through Bristol. I was impressed with the car and the experience. I decided to choose Bristol for another rental car and I am very impressed by the service I received. The staff were super helpful, friendly and attentive. I also appreciate the fact that this company is Canadian-owned, it's important to me that my dollars stay in Canada. I would recommend Bristol to anyone looking for great cars and great service.

Sunny S

I rented a 2021 Dodge Caravan lowest rates compared to other rental shops everything was perfect, Christan and David Lobo provided excellent service!! they even gave me some extra kilometers at no extra charge good car, good service, great rates I WILL ALWAYS BE RENTING FROM THE BRAMPTON LOCATION EASY AND FAST PROCESS! thank you david and Christan for your help RENT FROM BRISTOL!

Moe E.

Would not recommend to my worst enemy. They will look for any reason to charge your credit card extra charges when you return the vehicle. Ive never seen a company that charges the administration charges they do. Thanks but I’ll stick to enterprise

Myrna Murray

Very good rates and great service, they provide a courtesy pick up which was great and hassle free for the start of our trip. The rental was super easy to booked over the phone and the car was in excellent condition. Very happy with the service ????

Yaser Radwan

The lady that works at this location is very rude. Very high insurance rates and deductible. Hidden fees that other car rental companies don't charge.

Ente Elch

They saved our ass when Discount didn't have a car for our reservation. Bristol didn't have one either. But they organized one within 20 minutes. Great customer service!

Abhishek Ohlan

I rented car couple of time from them. Great experience every time. Good price and service always. Staff is respectful and helpfull.

Tiffany Nosotti

Budget screwed me over when I tried to rent with them my mom recommended this place and they saved my life customer service was amazing I will recommend this company to anyone I know who needs to rent it is cheap and affordable thanks to them they relieved so much of my stress

rascles

0 stars- hung up on no customer service

Sikandar Ahmadi

Mr. Hammad Khan made my day. Very friendly, professional and knowledgeable Manager. I definitely recommend Bristol Car and Truck Rental.

udoy dey

Workers there are extremely slow.

Yvonne Brown

great friendly service! proudly canadian :)

Chris Axtmann

Anytime I need a heavy duty truck to pull one of my trailers they are my go to ! Great service great trucks

Carolyn Soldano

I have rented from Bristol a few times now and last year looked into another competitor, glad I went back to Bristol. They were fair and very accommodating. Won't look anywhere else. Actually need them again next month.

Mike Paterson

Clean vehicle and Great friendly service by Hammad Khan

Jed Barach

Excellent to do business with. Very responsive, friendly and professional. I wouldn’t hesitate to use their services and Michael the manger was fantastic to work with. Thank you!

Hal Lackenbauer

Roger, at the Milton store, was great to deal with. Professional and personable.

garrett marinacci

Great job Mr Singh

Ashley Healy

I had a great experience here. They went over and above to help me during a stressful time! Thank you Victor!

Tarandeep Singh Cheema

Best service nice nd clean car at cheap prices

Harun S

This will be my new rental place in Milton for short haul rentals. The MGR Michael was very friendly and helped as much as he could. The Price was fair and he was very patient. Just don't like that he couldn't offer more than 200 km's per day. Apart from that no other issues.

Gavriel Maymon

Very helpful and fast response! Vittorio was an AWESOME help. Thanks :)

Steve Gianou

We rented a cargo van from Bristol and were very happy with the courtesy they showed us was excellent Roger was very helpful and even gave us some water on that hot day.

Brian Gonzales

Best rentals

Mark Woodley

This was my first experience dealing with Bristol Car and Truck Rentals as a result of a mishap with my own vehicle while it was being serviced. It was a very minor accident due to the dealership's lot being resurfaced and one of the staff inadvertently backed into a piece of paving equipment. As a result the whole rental was being covered by the dealership. Roger Singh picked me up and got me on my way quickly and supplied me with a Toyota Corolla which is the same as my own car so I knew it would be reliable. My only complaint about the entire experience was the car needed a thorough cleaning. Perhaps in Bristol's haste to provide me with a vehicle they were unaware that the car's seats were stained and the rear floor was covered in dried dirt. I brought this to their attention at the time I returned their vehicle two days later and received an apology for the condition of the rental. If you're in the Milton area, I would highly recommend Bristol Car and Truck Rentals!

Service Plus Aquatics

Had to take my car in for service and rented a car from Bristol. Service was excellent and P.K was a great help, quick and answered all my questions. Thank you, will definitely be renting from Bristol again.

Ramien Sereshk

Excellent customer service!

Ata Haq

Very rude customer service. Spoke to Michael I was charged refueling charge even though i returned the car fully fueled Would never rent from them again. Enterprise is the way to go !

Tunde Adebola

Excellent customer service by Elias, always willing to go the extra mile which is why I have stayed. Keep it up buddy

Nv Best

Excellent service! First time going with Bristol and it was excellent service! From getting a mini van when every where was sold out on mini vans plus the pick up and drop offs. Today i drop off the mini van i got after 1pm, and they were already closed and i thought i would have to get a uber, but the employee nice man with grey eyes offered to drop me off and he already clocked out, also they were closed. I was so impressed with their service! Excellent service 5 stars! Thank you very much to my friend grey eyed man at Bristol for his excellent service!

Chris Delta

This review is a few months late but nonetheless deserving. I want to thank David the branch manager for helping me to reduce the rental charges I would have incurred due to misinformation provided to me by my insurance company and also a misunderstanding they had with my auto body shop. David understood and sympathized with my point (especially knowing what had just happened to me), of the situation not being my fault for essentially not even needing a rental car to begin with and helped convey that point to both the other parties. In the end the auto body shop covered a few days of the rental costs and because the insurance company (AS) refused to take accountability for their representatives mistake...that was even admitted... David was willing to reduce the remaining balance by over 35%. Once again I can't thank you enough for your assistance and compassion at that time. I highly recommend renting your vehicle from this location, David and his staff are great.

V Tango

Great service, Great equipment and Great prices! Thanks again.

Mir Fakhir Ali

Good place to check out for car rental. I found a great deal when other big shots were asking significantly higher rates.

Roy Sherman

Great customer service , Truck was clean and efficient for the job we needed to do.

Steven Persaud

Helped me out in a jam. Car all ready and waiting to go.

Craig Smith

Great service...on time as promised.

Barry Stasiewicz

My first choice for renting the Transit 15 passenger van buses for the last few years. Great service and friendly staff.

Darryl Lagerquist

Excellent customer service. David and his team are great!

Ray Levesque

THIS PLACE IS A JOKE! DIRTY, GRIMEY CARS WITH HIGH MILEAGE, POOR SERVICE! Dropped my car at Dealership, Bristol said they were 20 minutes away, 45 minutes later and still no sign of them! Grimey cars with high mileage on previous experience.

I shent

The car was in good driving condition, however I gave three stars because the vehicle had on all season tires and the tread was very low, i drove into a parking lot that had snow on the ground and the vehicle was sliding when I tried to stop. Unfortunately i didn't check the tires before leaving the shop assuming that they would be winter tires

kiran khawaja

PK was amazing! He made the transaction simple and made my ugly day better with his humour! His service speaks volumes for the company. Thanks PK!

Carolyn Hecks

Thanks for the wonderful service, especially from Shauna! She and Bristol went out of their way for my insurance rental and gave me outstanding service! I highly recommend them and will use them again in the future!!

Bart Gilbert

Great service and prices.

Jesse Watkins

Bristol Truck Rental in Milton is great place to get a truck. Wonderful customer service. Victor and Valimena are great and took care of us 100%. Thanks again :)))). Do not hesitate to go to the Bristol in Milton :)))

David Medeiros

Outstanding service and very friendly team. Thank you for taking care of me while my van is in for repairs. Top notch team. Thank you David, Shawn and Team!!. Cheers David

Roberta C.

I rented a 16' cube to move earlier this month. Clean, newer truck and easy to drive. I refueled the truck and dropped it off and everything was smooth.

Craig S

I needed a car quickly while my car was at the dealership being worked on, and the gang at Bristol made it happen fast, and both the puckup and return were quick and smooth.

Keith Robertson

I tried two other rental businesses and neither had cars available on a Tuesday afternoon, which surprised me; none had rentals available until Wednesday afternoon.On Wednesday morning I contacted Hammad Khan at Bristol, and unlike the other two locations, he actually worked very hard to get me a rental ASAP. Their prices were just as good, if not cheaper. I drove a 2017 Kia Forte and the car was impeccably clean. This would be the first location that I try next time I am in need of a rental. Thank you

Raj Mangat

I recently rented an SUV from Bristol and dealt with P.K. Pavamony. Normally I do not write reviews, however P.K. Pavamony impressed me so much that I thought I must comment. He explained everything in such a thorough and professional manner and made me feel that he was really looking after my interest, which in most places is not common these days. He also appeared to be a very kind person. I would certainly use them in the future if the need arises.

VIVEK KUMAR

Excellent service from David Lobo and the team. David is so helpful and good with details. Will recommend Bristol car rental.

Wasiq Qadri

I have been renting cars from Bristol for a couple of years now and my experience has been stellar. I have received excellent customer service from Elias Nabi who was professional and extremely accommodative towards my needs. I highly recommend Bristol car rentals and especially the Milton location. - Wasiq

Ajay Dhami

BEST PLACE TO RENT A CAR FROM, SERVICE IS AMAZING PLEASE SPEAK TO MIGUEL HE HAS HELPED ME NUMEROUS AMOUNT OF TIMES AND MY FRIENDS AND FAMILY.

Tiffany Rowe

Thank you so much David and rest of bristol team! I have used this location a few times now and can honestly say best prices in Brampton, outstanding customer service, clean and dependable vehicles.

MANNY SEKHON

Vic.Alimena was Very helpful, Kind, went up and bound - Right for answering the Phone call, seem like a busy day for them to Pick-up the Guest from the house - very thoughtful

Adian Gatt

I have never met more friendlier staff than I have met here at Bristol Car and truck Rental. You can tell after one conversation with Miguel he is truly here to help out he customers first. My personal experience, as someone who has never rented before, was fantastic. He saved me tons of money, money he COULD of choose to profit with but didn’t. This is the type of service we need more of. 50/10 would recommend!!

Anthony Pelimiano

Great & friendly service!