Reviews of Kelly Richard-Broker The KEL Real Estate Team (Real Estate Agency)

Terry Cooper

Kelly has provided us with an amazing real estate experience on the purchase and sale of our property. Kelly and her team look after every little detail ( and there are lots ). Excellent communication with her via email, text or phone. We would definetly use her services again in the future and highly recommend her to anyone looking for a real estate professional in the Niagara, St Catharine's Region.

Tanya Smith

LOVED working with Kelly and her team. They are very responsive to our many emails and phone calls, and always had our needs and wants in mind. Highly recommend

Debbie Van Wyck

As a Realtor who has referred a number of clients to Kelly...I couldn’t ask for a better advocate for my people. She looks after them as well, or even better than I would. They always thank me afterwards for giving them Kelly’s name. She also has a great team...Steevie has gone out of her way to help me too. Love Kelly and her Team.

Roman Spada

My experience working with Kelly has been amazing so say the least! I am a Realtor in the Toronto and Greater Toronto Area that have clients I have known for 20 plus years looking to purchase an investment property In the Niagara area. Being that I hold these clients in the highest regards I wanted to make sure their buying experience was nothing but exceptional, so I referred my clients to Kelly to help us fulfill their goals. From start to finish Kelly was very professional, honest, kind, knowledgeable and trustworthy. Kelly has helped my clients find a place they are extremely happy with, not only within their budget but within their timeline as well. Kelly's service to my clients and myself was a breath of fresh air! I look forward to using Kelly's service again in the future and anyone who is looking for Real Estate in the Niagara Region should keep Kelly and her team first in mind! Thank you for all your fantastic work Kelly!!

nisiepie

We have had 3 deals with Kelly. She has taken good care of us each time. She is responsible, conscientious, kind and caring.

R S

Kelly was recommended to us by our previous super-star realtor as we were looking for someone with more experience in the Niagara area where we were looking to buy, and Kelly and her team delivered in spades. Working through the Pandemic and all the challenges we went through due to those circumstances, we were still able to get top quality service from Kelly and her team, and they continue to do so months after closing on our home. We came from out of town and Kelly had the tools to make that processes as simple and efficient as possible. Mostly importantly her advice was critical in the process and we couldn't be more thrilled with the results. Do not hesitate to give Kelly a call! Full service, reliable, organized and most definitely a level of experience, and professionalism that you can't put a price on.

Corey Donovan

If you ask anyone who has dealt with more than one real estate processional about Kelly: they will tell you that Kelly and her team are different. Once you deal with Kelly...you won't look back. We have now bought with Kelly, Sold with Kelly (plus a few family referrals/sales) and now bought with Kelly again! We continue to go back because Kelly is not like the rest - she treats all of her clients like family, ensures they are well represented, taken care of and has the honest conversations necessary in real estate when not everyone else does/wants to. We will continue to use and recommend Kelly whenever we can - If you choose to work with her, you will not be disappointed and in turn you will gain a valuable and knowledgeable broker who's always ready to go to work for you!

Joan Ellis

What can we say. The services you provided during the process of purchasing our new home in Welland last year was exceptional. What is even more impressive is the after care you provide. Not being from Niagara Region access to good quality trade people and suppliers was a concern. Anytime we asked for a reference you folks were there, and your referrals were of the highest quality and reasonably priced. It’s a pleasure dealing with you folks. The next time we require realty services we know where to come. Mike & Joan.

Rosanna Elliot

Kelly went above and beyond to accommodate us with our questions, timelines and numerous back and forth texts and emails. Her assistant Steevie was very thorough, accommodating and responsive. Kelly is a true professional. Her insight in the St Cathrines market was invaluable and her wealth of information on income properties was bar none. Thank you both for helping us on our journey!

Krysta Donovan

Kelly is the most amazing realtor I have had the pleasure of working with. Being in the industry myself on the legal side of real estate, I’ve worked with my share of realtors, Kelly tops them all. Not only is she knowledgeable about the business, she is upfront, doesn’t pull any punches and most of all she knows her stuff - her opinion is always right. It’s been proven time and time again. On the other side of it she is the kindest, sweetest and most thoughtful person you will meet. We began our realtor client relationship when our first realtor didn’t call us back for a few weeks when we were house shopping and we were given another agent. We didn’t know her, she didn’t know us...now here we are 3 years, 1 purchase & 3 sales later and I am honoured to call her my friend. She is a family person and will go out of her way to make you feel loved, important and the best of all - you feel like you are family and you’ve known each other for decades. Also! Special shout out to her amazing right hand girl, Steevie. You Rock! We love you Kelly ????

STEVE KOITSIS

This was a great experience for us. Being first time buyers she guided us and supported us every step of the way. We were very specific in what we were looking for and she listened to our wishes and understood our needs. She delivered.

heather gabriel

Kelly is a very kind, personable Agent who is willing to go to great measures to help her clients! We have had the pleasure of working with Kelly multiple times over the past few years in both residential and commercial properties. She was always willing to take the time to meet our needs and answer our questions to put our minds at ease. She always promptly answers our messages and we will definitely use her as our agent in future sales. Choosing an agent you can trust can be difficult, but I assure you that Kelly is a perfect choice!

janis rawle

Kelly Richard is superlative. During one of the most stressful times of your life Kelly was there every step of the way. If your are looking for a realtor who is straightforward, honest and experienced call Kelly.

Cam Hathaway

Kelly was recommended to us by our out of town realtor whom we used to purchase our new property. She, by all measures, lived up to the initial endorsement. She was professional, knowledgeable and made sure we enjoyed the whole experience. She provided excellent contacts who provided guidance in preparing our home for listing and she was able to market our home to a wide range of realtors/prospective buyers both locally and afar. Her work resulted in numerous viewings and multiple offers! We highly recommend her!

Tina Durfey

Very responsive and professional. Listens to your needs and worked for us. I loved that they do all the leg work, find us the listings and only showed us properties that checked our boxes. We didnt waste any time looking at houses that didnt meet our needs. We had a long distance move. Her team even offered to look at houses for us and do virtual tours to avoid extensive travel and expenses. Kelly found us our dream home within a few days and her team quickly put together stress free paper work. I cant say enough great things about this team. Not hiring them would be a mistake.

Kevin McPhillips

Kelly Richard was great to work with. We started looking for a house right at the beginning of the COVID-19 pandemic, in early 2020. This made for some incredibly weird and challenging moments, but she expertly guided us through each step along the way. Moreover, obviously purchasing a house, even during a pandemic, was an exciting moment, and she made sure that she shared in our excitement even as we had to interact virtually. For her knowledge of the Niagara market, patience dealing with us as new home buyers, and ability to navigate difficult situations, my wife and I are more than happy to recommend Kelly Richard to anyone looking for their next home.

Shula Derechinsky

It was great working with Kelly and her team. We sold for above asking after four days! It could not have been less stressful despite a few issues that arose along the way.

Heather Fraser

Kelly has done an amazing job working with me from a distance in an incredibly short period of time for an estate sale. Kelly knows this business well and what should happen and when. She respected my opinions and make the whole process EASY. Kelly is extremely caring and thoughtful and I would recommend her highly. Thank you Kelly! Heather F

Real Soul

From the moment several colleagues recommended Kelly and her team, I felt reassured that I was referring my clients to the right person. From the moment I spoke with Kelly, I knew she was good people. Working to do the right thing for the client and guiding them along the way. Steevie, (her right hand) was also a pleasure, quick with paperwork and to reply. I was kept informed along the way, which I really appreciated - I wouldn’t hesitate to recommend them. Thanks again guys! Best, Ali Fletcher Royal LePage Johnston & Daniel Division.

Jon Burritto

We have conducted several transactions with Kelly Richard, the latest being a sale in Niagara Falls that got us more than our asking price. Kelly's work ethic and attention to detail is excellent, she has amazing interpersonal and conversation skills, and is honest and straightforward in everything she does. We will definitely use Kelly again for future transactions in the Niagara area, and we have no hesitation recommending Kelly as someone who will work tirelessly for her clients to get them the best possible result. Thank you again, Kelly!!! Stephanie & John Burritt