Selling your house is a stressful process, let alone wanting to do it remotely from another province in the middle of a pandemic. Stephen and Alicia met with us and explained the process, the steps involved, and how they would help us at each stage. The communication through zoom meetings, text messages, emails and helpful videos that they patiently recorded and sent, kept us informed of what happened at each stage and what to expect next.
Stephen and Alicia went above and beyond by helping us make the house ready for possession. Being in another province and with travel restrictions, we were very glad to know that they took care to make sure everything was ready for the new owners, by moving out the remainder of our belongings and ensuring the house was clear and clean.
We were very impressed with the quality of their media productions specially with Covid-19 restrictions. They worked with their meticulous media team and managed the social media aspect of the sale process in a very professional and effective way.
They introduced us to an excellent legal team, and again used their effective communication skills to ensure all documentation required from us was sent to the lawyers in a timely manner. Being first-time home sellers, we felt we were in good hands.
Last but not least, we enjoyed meeting and working with Stephen and Alicia because of their warm, personable and authentic personalities. Whenever we contacted them with questions, sometimes in panic mode, they would patiently explain things with a smile, and made sure we understood things. We’re very glad we put our trust in Stephen and Alicia Olyniuk and would highly recommend them for real estate needs.
Thank you Team Olyniuk!