My friend and I were previous tenants of Ashburnham for 4 years. They were great and helpful and the beginning. However, after a while they changed their bahaviours towards us especially Kelly who was very unprofessional, rude and and did not value customers whatsoever. They increased the rent which I understand may increase every year but this was never declared to us and when we said we did not know about this Kelly threatened us that we would have to evacate had we not paid the remaining balance of 18 dollars. There were two times that they missplaced our cheques and sent us notice of delayed rent. For the last 6 months of my stay in that apartment the cupboards were falling apart due to the place aging, when I asked them to repair the cupbords (3 times to be exact) they never bothered with that until we moved out. Also, after 4 years of living there I had to move out due to my situation and I did find someone to replace me and they refused to let me move out. I understand my notice was less than 60 days (about 45-50days) but they were not understanding whatsoever that me as a student was paying an extra month of rent when all of these could have been avoided. Overall, they are nice and helpful at the beginning especially Laura who has been very nice, professional and helpful to us at all times but overall I felt that they did not value their tenants. I have recommended numerous people to Ashburnham. However, I will gladly share my bad experience with them and take my business elsewhere.