Reviews of Express Realty Inc. (Real Estate Agency)

Alena Loboda

We had a simply wonderful experience finding our new rental home thanks to Express Realty Inc! We worked mostly with Janet, who is so sweet, cheerful, helpful, honest, and thorough. She guided us through every step of the way and responded to emails very promptly. I wouldn't hesitate to recommend Janet and Express Realty, our expectations were exceeded! The new location for Express Realty is also very beautiful! Thank you again!

Kimberley Simpson

I used Express Realty’s service to rent a condo and I have to say that their service surpasses all expectations. I had the great opportunity of working with Janet and she was amazing. She was very knowledgeable about the process and what to expect. Her responses were very quickly and she answered most of my questions before I even asked. I would recommend anybody to use their services!

Sarah Farrukh

I worked with Janet Kwan for a rental and was pleased with her professionalism and quick response time to all my queries. The staff at this realty was also very helpful.

Eunyoung Sung

I’ve recently had the pleasure of working with Janet at Express Realty Inc while looking for a new place to rent. Compared to the other places I tried to see the virtual video provided by Janet really made the place seem real and peeked my interest in wanting to see the unit. I highly recommend working with this company, they are professional with flexible working hours and open availability.

Anoop N Ramachandran

Worked with Janet for a rental in downtown. She is prompt in responding to questions, great in communicating the details. I would recommend her and would use her service in the future as well.

bryan panganiban

The best, they help me so much and very attentive for any questions I have and request. And they always gives me quick answers whenever I need. Thank you again for all the help you've help us.

Yun Gong

They are doing great job,very professional and responsible, it’s more effective for me this far distance client

Gary Kim

Really good customer services with quick responses. Highly recommended.

Sheldon Tan

What is most often under-looked is consistent communication and availability. I've had great experience with Sam and his team as they were always readily available and ready to listen. They would attend to my concerns/inquiries no matter how minuscule. Although I'm sure they have several clients to attend to, they've always made me feel like my needs were a priority.

Athira Sudhakaran Pillai

Working with Janet Kwan from Express Realty Inc. was an excellent experience.She is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time . She answered every question and explained every form and every part of the process clearly and thoroughly.

James Coyle

Janet was very professional, friendly and efficient to work with. Don't have a bad thing to say about our experience working with her, she helped us progress through our rental application really quickly in under a week.

val bonifaz

The conduct of Sam Liu was unfathomable. Don’t waste your time folks!

Alex Lee

They are very nice and professional, recommend!

Monique Villanueva

Great experience with Janet Kwan! Quick to respond to any inquiries and thoroughly explained the rental process to a first-time renter. Much appreciated.

Mikee Villaflor

I had such a great experience working with Addie Mao for my first home purchase! Addie was easy to work with, quick to respond and very supportive during this big decision and milestone. Addie was very accommodating and readily available for showings, she was very attentive in narrowing in on what exactly I was looking for! I was very happy with my purchase and the whole process! I highly recommend working with Addie for buying/selling your home!

Kat Shreyer

My experience with Janet Kwan of Express Realty Inc. was nothing short of excellent. She is very professional and helpful. Janet was very easy to reach and resolved issues for us very quickly.

Samara Seepersad

My recent rental experience with Janet is the smoothest rental experience I've had to date. Janet was very quick and clear in her communications, and she was very patient and thorough when any questions or concerns arose. My partner and I are very grateful for all the work she's done helping us secure our new home.

Mark Olita

I have been looking for a property for over a year. Being a first time buyer at the peak of the housing market during the pandemic was an overwhelming experience. Despite having very specific criteria on for my property search, Addie Mao demonstrated patience and enthusiasm throughout the entire process. She was always available to answer any questions I had, and left no question unanswered. Even if she didn't have an answer immediately, she would do research and get back to me. Addie always provided professional advice and always ensured that it's me who makes the decision. I never ever felt coerced into doing something against my own will. She truly works in the best interest of her clients and not just trying to make some fast cash. Eventually we did find our dream home and it took almost a year and a half but it was well worth the wait! I highly recommend Addie to anyone looking to purchase/sell their next home. Although I probably won't be entering the housing market anytime soon, I'll definitely have her represent me again when the time comes ????

SIDDHANT BHARDWAJ

During this Covid situation I had to immediately move to Toronto. Janet Kwan from Express Realty Inc. helped me a lot to perform all the required documentation stuff online and also helped me to release the keys to a friend of mine before I landed. The overall process was really smooth and she guided me with everything I needed to understand. I don not usually write reviews, but this is a special case for me and I recommend the services provided by Express Realty Inc.

Donghyeon Kim

Janet Kwan from this office was really helpful for my apartment search in this area and she was also prompt with her responses to my inquiry via email.

Alexey Ligay

Great experience with Janet, who was very helpful and supportive.

David Lam

As a Landlord, I've used Express Realty for over 10 years, and I have only great things to say about this brokerage. They have a 100% complete Leasing system from start to finish (Leasing, Administration, Property Management, Trades) for hands-off passive investing. I highly recommend using Express Realty. Thank you to Sam Liu and Janet Kwan.

Anthony Samuel

Thank you Janet and Express Realty Inc for guiding us in becoming renters to our new unit. Working with you has been an easy, comfortable and comprehensive experience. The professionalism involved in this transaction made our decision an easy one. I'll definitely recommend anyone reading this and looking for realtor to go with Express Realty Inc and ask for Janet. From their clean and eye catching office to their soothing plant decor, it has been a tremendous experience that I'm thankful for.

LINLING WONG

Great service!

Artie McLang

I have bought and sold numerous properties with Express Realty and Sam Liu, and he has always made a lot of money for me. I have used their services to rent out my properties and have found them to be responsive and professional. I would wholeheartedly recommend Express Realty's services to real estate investors.

Linda Li

I worked with Addie Mao on finding a tenant for my new condo in DT Toronto. She is super responsive, patient and amazing communication skills. I was very nervous and had no idea how to go with the process, but she has answered all my questions with patience and great explanations. It only took 2 days for us to find an awesome tenant, and closing the deal was super smooth. I would 100% work with Addie again and recommending her to my other friends. Thanks again Addie for all your support! Cheers!

Jason Huang

I found Express Realty on Google and decided to go with Janet in our apartment search. I initially reached out to Janet via email and from the beginning she was very responsive and helpful. We finalized on a place very quick and the process was straightforward and very easy thanks to her. Highly recommended!

A

Had an amazing first experience leasing a property through express realty! Janet, our agent was extremely knowledgeable throughout the entire process.

Internet Deals

Scammer!!!! Owes us $8000. Will not return our calls anymore. Will report to RECO if this does not get resolved.

Peter Kwon

My girlfriend and I had the pleasure of working with Janet. She was quick to respond and helped us throughout the entire process, making it very easy and smooth for us. We also felt genuinely cared for as she went through all the paperwork thoroughly and made sure we knew what we were signing. This was my first time working with a realtor and I am very thankful that I had the opportunity to work with Janet. I thank you and your team :)

Jeff C

My wife and I worked with Janet to find a new condo to rent, she was always very responsive and detailed in her replies and always made sure we had all the information we needed. The entire process from booking a showing to getting our keys was easy and I would definitely recommend working with Express or Janet if you’re looking for a place!

Ralph Celestial

My partner & I recently had the pleasure to work with Janet Kwan at Express Realty Inc, as first time renters. She is very professional & will help you through the process step by step. Looking forward already to work with her again in the future! - RJ & RAY

Lin-Ch'un Choo

Addie was dynamic, amazing, patient and very supportive of our wishes and goal! She helped us to purchase our new condo and sell our previous condo at an amazing price. She was very accessible, and gave us many different options to maximize our resources. Buying and selling a property is extremely stressful and difficult to know how to find a good deal and who you can trust. Addie's friendly, energetic attitude broke down the barriers and fears to navigating the realty world! Thank you Addie for your fantastic support in making our dream come through in the middle of a crazy COVID pandemic!

Jin Chen

I had the pleasure of working with Janet at Express Realty Inc. as a tenant. She was always very responsive to email communication and answered all my questions. The entire process from looking at condos to the final stage of signing the lease was very streamlined. I would highly recommend working with Janet and her team.

Kristina Grant

I had the pleasure of working with Express Realty specifically Janet. She was very responsive from the moment I reached out to her to enquire about a condo until the moment I signed the agreement documents and received the keys. She is also very professional and provided me with the information I needed before even asking. I could reach her at anytime whether by a simple text message or a phone call and I loved that. Janet and Express Realty thank you so much for helping me to find a condo I actually love and I will always recommend your services.

aditya negandhi

I had a pleasure of working with Express Realty as a tenant. My point of contact was Janet. She is extremely professional and responsive in all the communications we had. Hassle free lease termination and clear guidelines on moving out. All my concerns were timely addressed and response times were really quick. I strongly recommend working with Janet.

张金羽

(Translated) High efficiency and speed (Original) 效率高速度快

Yoko A (Yoko)

I had a great experience with Janet at Express Reality. She was always quick to respond my emails. She was very friendly and professional throughout the process. I would highly recommend her!

Kiran Lad

We recently worked with Addie to buy and sell a home. The first thing we will mention is she worked around the clock for us to ensure we got the best deal on both the buying and selling transactions. Addie was very easy to work with, answered all of our questions or inquired with a colleague if she didn’t have the answer. We liked her honesty, work ethic and quick communication. In this crazy GTA housing market, you need someone who is dedicated and knowledgeable and we found that in Addie. Thank you for all that you did for us!

Jennifer Cueto

I initially felt overwhelmed when I was looking for my first property and Addie helped me with the process. She demonstrated professionalism and passion while I was working with her in finding my first home purchase.She kept me informed and she was always patient and understanding. Addie always goes above and beyond with her job and it made me feel like I was in good hands. She is truly one of the best -Jennifer Cueto

Meghan Baxter

Janet and her team helped us find our new apartment and we had a great experience! She was always quick to respond to all of our questions and was very professional. Would recommend!

Charlie Chung

Our realtor Laura was very dedicated and professional. I highly recommend her to anyone looking for an amazing realtor in the GTA !

Casa Dawn

The worst property management company I've ever dealt with. Staff is rude, unresponsive to requests, and generally awful to deal with.

Charles Nokes

Right from the beginning our experience with Express Realty Inc was professional, kind, and organized. We worked with Janet, who gave us an excellent tour of the unit and then worked through all the paperwork with us, diligently and patiently. She always responded quickly to any questions we had. When we arrived for move in, Sam was waiting for us with the cargo elevator booked and he showed us exactly where we had to go. Their new headquarters look fantastic. Our rental experience with Express Realty has been very enjoyable, they provide excellent customer service, very personalized and trustworthy. Thank you Janet, Sam, and the rest of the team.

Ramil Laudico

I just moved from Montreal to Toronto and Janet Kwan @Express Realty Inc. was a great help in the rental process. Janet was friendly and professional throughout the process. I couldn’t be more happier working with her. She made the whole process a breeze. I would highly recommend Janet Kwan @Express Realty Inc.

Pauline Vengeroff

Very professional and good response rates. In my experience, they were very accommodating and stood next to me step-by-step throughout the process.

WondrWa11

We recently had the pleasure of working with Janet on our first lease and the experience has so far been seamless. Janet has excellent customer service skills and is truly knowledgeable in her field. She addressed a lot of our concerns and was straightforward with her answers. She's professional, responsive, and accommodating. The process with her is a breeze, just as what the company name says. Thanks Janet for working tirelessly with us. - Ray and Ralph

Ash

We recently closed rental deal with Express Realty Inc , they were so professional and responsive. I appreciate their quality of work and would definitely reach out to them for future rental search