Reviews of Panoramic Properties Inc. (Real Estate Agency)

Brenda Gorges

Friendly and very helpful!

Liv Duarte

Staff responded quickly to our inquiries and we were able to see an available unit within the week. Great client experience and I cannot wait to move in (crossing our fingers!)

Alyssa Larochelle

Great customer service! Very pleased with the communication we had via email. If the costumer service was this great I could only imagine how it would be to be one of their tenants. Very excited to view the place we booked to see and fingers crossed that it’s the perfect fit for us.

Tammy Czaban

I just wanted to take the time out to say that the staff the maintenance manager that handles the repairs in our complex is friendly, and will go above and beyond expectation. Since Panoramic properties has taken over ownership of my townhome things have only gotten better. They staff and owner at Panoramic take pride in their properties appearance and keep it very well maintained. Definitely look at Panoramic Properties if looking for a good quality home and an affordable price!!!

Karpagam Chandrasekaran

Jolie Mertin was the person who helped us view the apartment at 2200 Sherobee and she was an extremely friendly person who spent the right amount of time explaining to us about the features of the apartment. The team from the panoramic properties who responded to our mails swiftly were also courteous and provided the information with a very quick turn around time. It was on the whole a very pleasant experience with Panoramic Properties.

Malcolm Sanderson

There has been an ongoing power problem at 40 Front Street North since August 1st and panoramic said it would take two weeks to fix. It is October 13th and our power is still going off weekly. In any attempt to get updates or find out when the buildings power will be permanently fixed I have been met with dissmive responses, and a belittling tone. In a year where many people are working from home, it is unacceptable that my partner and I have to constantly worry our power will go out during a work meeting. Panoramics administrators have stopped responding to emails and the lack of communication has been very, very disappointing. Edit: As expected after their comment, they did not follow up.

Roxanne Munn

This site was quick and easy from filling out the request to view the apartment to the point of actually booking the viewing date. It was seamless and convenient. R. Munn

Katrina 5

Very quick and polite response to my email request. Keep up the good work.

Skidmark Steve

Poor management I was dealing with Jim in St. Catharines. Jim was extremely lazy with collecting rent cheque’s and would put the blame on the tenants claiming they had late rent payments due to his negligence. I had never missed a rent payment and now am being denied a rental application through panoramic prosperities because of Jim.

Kyle

I just moved into their Weinbrenner apartments that Panoramic manages, and the experience was a huge mess entirely due to the leasing agent, and was extremely bad at helping me through their screw up. I'll try to not write an essay here but the leasing agent forgot my move-in date (Saturday the 26th, was extremely clear in our ongoing text conversation, and I agreed to pay the extra days as the agent explained), so when I arrived the previous tenant was still there, the apartment wasn't cleaned or painted, and the leasing agent didn't know when they would be able to let me actually move in. I had to cancel my Uhaul, I had to ask the superintendent to be there for the Saturday internet tech, and the leasing agent was completely unable to keep me updated. Also the friend helping me move was only free on the weekend, which was no longer possible due to the screw up. But it got even worse. I texted the leasing agent the next day (Sunday) at 1pm politely asking where things stand, and got no reply, so at 8pm I called and he had no update so I got him to promise me an update for Monday morning. No call Monday morning, I still don't know when I can actually move and I have to now take a short-notice vacation day from work to do a mid-week move (and still don't know what day to book the vacation day). I call Monday afternoon, agent said they'd like to have the keys to me Tuesday afternoon, but would update me Monday afternoon (and of course never did). I called Tuesday, still no idea when I'm moving and it's the 2nd last day of the month, and the leasing agent finally confirms we can meet in the afternoon. I get there, the apartment smells like a smoker lived here (last tenant was a smoker as I saw the place in August to view it, but "was only here for 5 weeks") floors are dirty, several drill holes left on the wall and marks. I sign the lease, and for the inconvenience they don't charge me for the now 1 early day to move in. I have had all my belongings packed since the 25th and the one free day pays for about 1.5 of the take-out meals I've been eating for lunch and dinner for five days, so yay for that. I then had to pay a person to help me move since my friend works during the week like me, and I used a vacation day. Terrible experience, leasing agent could not have cared less, cost me money and lots of stress and frustration. Very very very very disappointed.

Tracy J Leblond

My family and I have been living in the Sudbury panoramic properties for just over a year. With any commercial property there's always hiccups but what my family and I have found from the day we moved in to yes even today - the maintenance staff and the office staff have been nothing but courteous and polite to us. No business is 100% perfect and no staff members are a hundred percent perfect. When work needs to be done yes sometimes they can take a little longer than expected. I completely understand that the upgrades regarding the landscaping does take time! We live in the North where weather is not always our friends. The work does get done and rather than complain be grateful for the beautiful walkways, lawns and landscaped areas. I do not regret moving in to the the Sudbury unit owned and operated by Panoramic Properties. It is a very safe and clean environment to raise one's family.

Bonnie Hanninen

Couldn't find what I was looking for. Webite is lacking information.

Valeriy G.

Good place

theylove tonia

Speedy response , very pleasant . Thanks for your speedy reply .

Dave Merchant

Unprofessional staffing issue. Their lawyer tries recruiting tenants for her personal rental units and emails to their generic email aren’t responded too.

Rosa Giuliani

I have been living here in welland woods since May 1st 2016. I have never had a problem with management or getting things repaired or replaced within 24 hours. I've had the pleasure dealing with Jim, Bruce, Nick, Lori and Deb. Fantastic people. I would definitely recommend this place. RG.

George Allison

Can hardly wait to be part of this group service has been amazing such a wonderful experience

JOHN ALADE

Efficient customer service and very neat environment to have a home.

Jane Bosetti

Quick and courteous response to our email inquiry re rentals. Looking forward to renting an apartment when one becomes available.

Becca Paxton

They were always in contact, easy to get a hold of and had a high response rate. I met the custodian for the viewing (Tom) who was extremely friendly and made the viewing pleasant.

Carolyn Fegan

Absolutely stunning apartment in a new building. Natalino was very helpful and responded to any questions I had very quickly. I am very happy living in my new apartment. Thanks so much for a great experience.

Lorie Mann

Very quick response from my first email. Looking forward to seeing the vacant apartment

anthony bruzzese

Very friendly people and good service and hard working people

Stephanie Bedell

Not responsive to maintenance requests. Several emails sent. Dirty hallways and stairwells since they took over. Disappointed. Just to update, weeks later still no contact about my leak. Two months since I emailed first. Yikes.... Updated again: been over two months. Nice. Four months and still counting!

D Snyder

Very unorganized Niagara regional manager, don't pay vacation pay when you leave the company. Beware

Elani Gelves

Great customer service. They have always answered my inquiries efficiently.

Dave Pain

The response to my inquiry was timely and courteous. I was quite impressed.

Sawyer Finn

Don’t expect your issues to be dealt with in any rational frame of time. Very much a low-budg company despite their “renovated” units. Very leaky insulation, loud and obnoxious roofing, and just a generally superficial persona of quality units. Example: I can run hot water in my kitchen and within 1 minute I need to run it to get that hot water again. The drains often clog and I have to have a Costco-sized bottle of Draino on hand in order to shower without 6” of water around my legs. Much better options in the $1494+ utility price range.

Gloria Moon

Very handy..

Daya Mccumber

Was told to get our application in and they didnt make choice on apps yet then 20 mins later told it was rented already could have told me up front feel decimated

Shivonne Mohammed

I have been in contact with Natalino in regards to renting a unit, and he has been very helpful and patient in regards to my questions. If this service is a reflection of what it will be like to be a tenant, I look forward to the opportunity.

Wayne Walker

Get back to you fast , Friendly and courtious!

JEMMA Smith

Loveing it so far let's Hope and pray I get a apartment .

Tamara Ley

We’ve been waiting almost a year to fix a broken window that they were supposed to fix before we even moved in back in September, along with a lot of other broken stuff. Definitely over priced, and they don’t care about their tenants.

Frannie G

I asked a few questions and I was responded too very quickly. Good service.

Alex Goodfellow

Quick and efficient response through emails and extremely friendly staff . My experience with Jeff and Carlos was well beyond professional and exceeded customer service expectations. Unit was well kepts as was the building interior and exterior.....well done panoramic properties

Shelley Yorke

They are great units really excited

Dark Dark

Bunch of scammers

Shaniek Pinder

Aside from the Property Manager or Maintenance Supervisor Dave, we have had nothing but problems since we moved in August just passed. They always say they will call us back with an answer and never do. Right now the old Gas tank of about 20 years cracked and damaged all of our items in storage and having another rental tank put in is a hassle because we are getting the run around from both the gas people and panoramic. We aren't able to turn the water on at all because when we do the tank leaks more. This is a whole mess, and I am currently working from home and NEED the water on for more reasons than 1.

Kimberly Bilmer

Great experience!

Adam Nash

Been renting at Welland Woods and have been happy with the service and quality provided.

Cathy Collver

Always answer my questions very understanging.pictures looks nice and clean . Just what my husband and I want.

Meeka Dwar

The staff responded very promptly. They were friendly and accomodating. They also made me feel comfortable and answered all my questions and concerns .