Reviews of Vancouver Island Home Group (Real Estate Agency)

Mark Tuit

My personal experience with working with Mr. Freeman and associates in the sale of my father's estate has been an unequivocal Godsend. I approached Rob in the early stages of preparing the estate for sale and he provided me with intelligent recommendations and information that led to a significant improvement on the list price of the property. Rob patiently guided me through the probate process and has been a solid foundation of knowledge and support. I couldn't have asked for a better partner in this somewhat nerve wracking experience. Buying and selling a home is not an easy task for the average person. I'm glad I had Rob and his team in my corner. Mark Tuit

Leslie Stoddart

I have had the great pleasure of working with Cory Chapman for the past year, dealing with an estate sale in Errington BC, from Nova Scotia. His pleasant demeanor and knowledge of the real estate business on the Island set me at ease while going through this process. Quick to return calls and emails with the answers to all my questions and there were many. I can not thank him enough for all he did in helping us to get this property sold. I would recommend him to any one looking for an agent his area. Thank You Cory for all that you did. Very much appreciated

Sandra Junkin

I had the great fortune of connecting with Tim Webb when I started my property search while I was still in Ontario. He responded to an enquiry with friendliness and insight. Right away, he was out to help me find the right property. Once I arrived on Vancouver Island, I stepped up my search, and was so glad to be able to work with Tim. He is very knowledgeable about all things real estate, and the specifically interesting market of Vancouver Island. Tim is extremely hard working, and is very detail oriented. I had to read strata minutes before he would let the deal close! - Just to check the strata history, to be sure there were no surprises. And he read them too! Tim understood my housing needs perfectly in this hot seller’s market. Thanks, Tim, for all your work and guidance, helping me find my new digs here on Vancouver Island.

Craig Harrison

Christopher Walker was very professional yet friendly ensuring I had what I needed in place for finding a house that suited my wants, needs and financial viability. VI Home Group I'd be sure to use again.

Peter Rasmussen

I've worked with Cory on five transactions, 3 purchases and 2 sales. He's very personable, understands what I'm looking for and understands the market. He is thorough and honest. Indispensable values in a realtor. I've benefited a great deal from his insights and guidance. I will definitely work with him again in the future and wouldn't hesitate to recommend him to friends and family.

Lydia Johnson

When looking to buy, I reached out to Christopher Walker because i knew I'd be in good hands from my last purchase experience. I didn't give service a second thought, because I knew no one could out-deliver Christopher! This guy sets a whole new standard in what realtors do! Over and Above are his baseline service standards. He found the perfect condo and fast too, stick-handled the offer while always recognizing my own busy schedule and made it all come together seamlessly. When it came to the move-in day, he was there to help in every way possible and supported some much needed logistics...not just hand over the keys like other realtors would most likely have done. He rolled up his sleeves and helped with some unusual hand-off tasks. Again OVER & ABOVE. This guy rocks! I will only ever use Christopher again for any sale or any purchase.

Kathy Hingley

We couldn't be happier with our choice of realtors. Barb was amazing. She listened to what we were looking for and gave us every opportunity to buy a property in a very tight buyers market for a realistic price. If it wasn't for her we would probably still be looking. Thanks Barb for a very positive experience.

opa sushi

Conscientious. Professional. Experienced. Courteous. Christopher Walker is an exceptional realtor. He was referred in- house to me via VI Realty- a collaborative group of professionals covering all of Vancouver Island. New to the area, Christopher walked me through the process and provided expert advice that secured the purchase of my investment property. Based on his suggestion, our first offer was accepted in less than 24 hours. In this market - that is exceptional. Only an experienced realtor like Christopher would know how to manage my needs, negotiate on my behalf and produce results. I saved tens of thousands of dollars based on his guided advice. Thank you Christopher!

lynn Merrithew

Rob Freeman is a wonderful person, friendly, personable, an excellent listener saving me lots of conversations, stress and time trying to decide what to do. He listens and delivers so well; you will find yourself wondering if he has psychic abilities. He is a true professional, and I found he was always focused on my needs. He communicates quickly from on site, by phone, email, text or virtual, he was always there for me. He is so quick to respond, it caught me off guard! Finding a home during Covid 19 was intimidating for me, but not to Rob, he didn’t hesitate to set up appointments for me to see properties immediately. Distance wasn’t a problem either, though I was in Calgary, and he was in Nanaimo, BC, he delivered immediately, using technology we both understood for virtual showings. Rob has a working network of professionals ready to work for you as well. I loved how hard he worked to find me exactly what I was asking for. He listened, heard and acted not only on what I asked for, but anticipated what I would really appreciate. Thank you, Rob, for the great experience! Regards, Lynn Merrithew, Calgary, AB

Sailing Floating Freedom

Cory was excellent with all aspects of selling our home, the virtual tour and website photos he and his team prepared were stunning and perfectly captured the beauty of our home. His knowledge of the market and responsiveness without a doubt was key in selling our property so quickly, I would highly recommend Cory and his team to friends and family. Matt Peppard

Gisella Ramon Brown

Cory has helped us and our families purchase and sell several homes. His marketing skills are top-notch and brought in a huge amount of showings. We appreciated his accessibility for any questions/concerns as well as his use of online software to make signing documents so easy even while away on a trip. Highly recommend!

Marg Mithrush

I have known Barb Power for many years and highly recommend her to my family and friends. Barb provides exceptional customer service, is extremely honest, friendly and loyal. These traits make Barb an exceptional Agent! Good luck Barb! I congratulate you on achieving your dream of becoming a Realtor on Vancouver Island!

Catherine Ross

Barb did a wonderful job helping us find our home. She was always available to meet us. She squeezed us in to be able to see the place we bought! She made the process easier and I highly recommend Barb Power. And thanks to Corey as well????

Alexander Luker LaChance

I truly can not say enough good things about Christopher and his excellent brand of service. He went above and beyond on all accounts to support and assist me through my first ever purchase of a home. He was professional and efficient, dug hard to look for what would work for me and my family. He was well organized, an excellent communicator, and worked hard to meet my needs. His availability and flexibility were invaluable. The whole experience was positive and encouraging. Thank you Chris would do business again with you anytime! I will be recommending you to friends and family. Thank you Kristy LaChance

Melainie Bradshaw

Bob and I couldn't have found a better person than Christopher Walker. He is hard working and keep us up to date with everything that was in the market. He was with us through the whole experience. He found us a lawyer, house insurance outfit and helped us with every step of the way. We would have been completely lost if it wasn't for him. We also have made a new and valuable friend. We couldn't be happier.

Sharon Gray

My husband and I found Cory Chapman on the VI Homes web site when planning a big move from Ontario to Vancouver Island. From our initial online communication, Cory has been professional, responsive, helpful and very knowledgeable about real estate in the Nanaimo area and beyond. Almost all our interactions have been via text, email and FaceTime and always great! Cory arranged for us to get new listing updates by email, received several times daily .. this is how we found our new Port Alberni home via FaceTime virtual tour with Cory! We have been so pleased .. and grateful for the wonderful service Cory has given us. He has been a calming influence in our most anxious house hunting moments. Highly recommend! Thank you so much, Cory! Sincerely, Sharon Gray

Julie Dionne-Stansfield

It was a pleasure working with Rob. Right from the start, Rob took the time to travel from Nanaimo to Duncan to meet us, examine the house and the property, explain the process of putting the house on the market, and describe in detail the services offered by his company. After doing research, he presented us with copies of comparable listings and suggested a listing price. It turned out to be a good price as the eventual buyers offered that! Rob also undertook to find an agent to represent the buyer and communicated regularly with his counterpart throughout the process. This extra effort on his part was key to completing the sale in a timely manner. Rob also recommended a local lawyer to conclude the transaction which was much appreciated as we were not from this area. Rob’s sunny disposition, pleasant personality and positive outlook made the whole process a very reassuring and positive experience. We have conducted several real estate transactions across Canada over the years, and we have to say that he is one of the best agents we have encountered.

Jennifer Kebe

Rob Freeman was our realtor for a recent purchase of a condo at Mount Washington. Rob was always available and willing to go the extra mile (literally) to meet us to view the properties that we were interested in and was always quick to respond to phone, email, and text inquiries. Once we were ready to make offers, the paperwork was quick and easy to complete. Rob offered solid and practical advice and was extremely patient with us when we initially chose not to follow it. However, following Rob's advice is what eventually got us the deal we wanted! We had a great experience using Rob as our realtor, and highly recommend him to anyone who is buying or selling a property on Vancouver Island.

Shelley Hawkins

We are extremely happy with Barb Power as our realtor. We feel she truly went out of her way for us. She was always available and honest with us. I don’t think we would have lucked out with the house we got without her!! Highly recommend!!! ????

Anna Repole

My husband and I are first time home buyers, and can say without a doubt that Christopher Walker provided top quality of care regarding our first home buying experience. We had a bad experience prior to meeting Christopher, in which the other realtor was insisting we buy hundreds of thousands of dollars over what we could afford, would not answer our emails, and had poor communication skills. Christopher has been the exact opposite of this, and for that my family is very thankful. As first time home buyers Christopher ensured that we were aware of the ins and outs of everything to do with buying a home. He explained everything to us thoroughly and answered all questions we had ensuring we had ample informed consent. He made sure that we only looked at homes that we could afford, and homes that we would be comfortable and happy to live in for years to come. In addition to this, Christopher is extremely prompt and would contact appropriate persons right away. He would keep us in the know about everything, and follow up with us regardless of how busy he was. He made sure all information was communicated clearly and that my family was not left waiting for answers. During our time working with Christopher, he treated us with kindness, and more as family friends. The real estate market has proven to be difficult in these trying times, and Christopher ensured our difficult criterion was met, and that we found our dream home. He provided his honest opinions for homes that would be appropriate for my family. After our home had been purchased, he went above and beyond and with contacting the builder to ensure that everything would be perfect for us. Further to this, Christopher is a kind and genuine person. He has done so much for us, and has made this such a positive experience. We are thankful we have met him, and would recommend his services to all. 100/100 percent of the time. Even after we had bought our home, he continues to answer our questions and concerns and ensure everything will be perfect upon our move in date, from house warming gifts to offering help with whatever we need. The through care has been immensely appreciated, as there are many realtors out there that may make individuals feel as nothing more than a sale. On behalf of my entire family, we thank Christopher Walker with VI Homes Group for his help and kindness with helping us find our home. My father who will be moving into the suite of our home wanted to write a review as well, however he cannot use a computer. So please except his raving reviews as well. Kindly, Anna and Marty

E M

Christopher Walker is a fabulous real estate agent. He went over and above to welcome us to the area and help us find the perfect home. He offered to drive us around neighbourhoods on the weekend to get to know them, knock on doors to meet our prospective neighbours, and come to our new place to help us scrub the smoke smell off the walls. It is clear from the moment he meets you that he really cares about his clients, and this is more than just a sales transaction to him. Chris is very friendly and talkative and can come on quite strong especially in the beginning as you are just getting to know him. Don’t let this scare you away. He has a heart of gold and a very strong work ethic. He will practically work around the clock, 7 days a week, to find you the perfect home. He did for us, and we can not recommend him highly enough!

Maureen Roland

My fiancé James and I had the great fortune and pleasure to work with Christopher Walker. As first time homeowners, Christopher guided and supported us through the entire process with professionalism and sincere direction. From the beginning of this endeavour to expert recommendations necessary for the purchase of our home, Christopher has maintained a genuinely caring demeanour. We highly recommend him!

Johanna Swenson

Rob Freeman was extremely professional and his experience in strategy and negotiation was key in obtaining my perfect home. His suggestion of using a referential offer kept thousands of dollars in my pocket and ensured I didn't pay any more than necessary to win in a multiple offer situation. I really felt like he had my best interests at heart and looked out for both me and my money! Linda E

Gerda Francis

We are extremely impressed with Cory Chapman and his team mates and VI Home Group. In the last 2 years we tried unsuccessfully to sell our home and got very frustrated in the process. We met Cory through a query on the web, and it all went uphill from there. Even though we had a listing with another realtor, Cory kept in touch with us as promised. We listed with him this year in January and he had it sold within the first 3 days to a qualified buyer. He is so professional, not pushy and very knowledgeable. He is always available when we call, and if he is on another call, he gets back to you immediately. If he was busy when we wanted to view a home he sent a team mate to help us out. They really are a “team” in every sense of the word. Cory also helped us find a wonderful new home in a beautiful area. He knew exactly what we wanted and didn’t waste our time with homes that did not appeal. We have had a number of realtors in Alberta and on Vancouver Island, over the years, but we can honestly say Cory is the best realtor we have ever used. We would not hesitate to recommend him. We are forever grateful, that he found us not just a house, but a new home.!

Jennifer Tryhorn

I was very happy to have Tim Webb as my realtor when selling my home. He responded very quickly to every email, text and phone call and gave me great advice. He got me a solid offer (before my home even made it on to the MLS) which was a relief during these uncertain times of COVID 19. He works VERY hard for his clients and best of all, gets amazing results! You won’t go wrong with Tim Webb as your Realtor.

Daniel Harris

Working with Rob at VI Home Group was an excellent experience, he came highly recommended by our realtor in Vancouver and was able to facilitate our needs and was able to be at the property as and when we needed him to be. He was instrumental in making sure we got the right details from the various parties in regards to inspection and making sure we were best represented to the sellers agent, ultimately allowing us to get the property at the price point we felt was fair. He was able to communicate efficiently all back to our realtor in Vancouver and between them, ultimately help us succeed in finding and buying the right house for the right price. If you are seeking to buy a property on Vancouver Island we cannot recommend Rob enough.

Joanne Verbaas

Rob is a great guy to work with. He has a wonderful sense of humor, and has definitely made the process of purchasing a new house, in such unusual times, easy for us. He listened to what we wanted, and worked hard to help us find a home to meet all of our needs. Thank you, Rob, for your dependable and reliable service. We appreciate it!! Irma and Joanne

Swoobs D

Rob was absolutely amazing with finding us the perfect home. We had been looking for over two years and he never gave up on us. Rob answered every call we made and if he happened to be in a meeting he called as soon as it was over. We needed help with some Reno’s on the house and Rob had all the contacts for us and the costs were very reasonable. The knowledge and professionalism this man has is mind blowing. We will definitely recommend Rob to anyone looking for a realtor. We have bought houses before and never had this kind of amazing service. From the bottom of our hearts we thank you Rob.

Lindy MacKenzie

Over the years we have been involved in several real estate transactions and we value the services of a realtor who demonstrates integrity, hard work and knowledge. Cory Chapman does this and more (10pm phone calls, facetiming while climbing down a steep embankment, etc) His commitment to us extended throughout the entire process and didn't end when the deal went firm. We will use Cory's services in the future and would recommend him to any of our friends.

brad scromeda

My wife and I just purchased our first house together with the help of Christopher Walker and Cory Chapman. Throughout the entire process they both went above and beyond what we expected from our real estate agents. Any questions or concerns we had were answered quickly and with consideration towards our inexperience. Christopher, who we dealt with for the majority of the time, was always super friendly, down to earth, and we could tell that he genuinely cared about our needs, making the whole experience as worry-free as possible. As an example, my wife had a very nice chandelier that we wanted to replace the dining room light with. Not only did Christopher offer to have it hung up for us, he even came to Victoria, picked it up, and brought it out to the new house in Sooke! So unbelievably thoughtful and kind. There were numerous other small (and not so small) issues, and as soon as we brought them up, Christopher's response was always the same: "Don't worry about this, let me deal with it", and he always did. Exceptional service and care, we would definitely recommend both of these gentlemen to anyone looking for real estate agents. Sincerely, Brad Scromeda.

Ilya Chernykh

Tim Webb is very responsible, always on time, fast communication, professional, knows and listens to the needs of the client. Really great experience!

Wendy

I would not hesitate to recommend Tim Webb to anyone looking to buy or sell a home. He listened carefully and respectfully to our needs and concerns. He was infinitely patient answering endless questions. He did his research and didn't waste our time with frivolous clients. He was generous with his time and good humour. With Tim's help we sold our home in Victoria during COVID 19, in under 6 hours from the time it went up on MLS listings and for an amount considerably higher than our asking price. What's not to love! Thanks Tim. You did a great job for us.

gina s

Phenomenal experience! Christopher Walker and Cory Chapman were a sensational team that brought our house dreams to reality. Their insight and attention to detail was invaluable! I would recommend both gentleman in a heartbeat. Christopher’s (we dealt mostly with him as being in Victoria) client service was above beyond expectations. He went the extra mile (literally) again and again for us. We had a few hiccups with our new house not being fully completed on time, but he prevented it from being a worry for us. He looked after everything, kept us updated many times daily, was responsive to any questions or concerns, and eliminated any stress we had. He just took care of everything and let us experience the joy of a brand new beautiful home! I can’t say enough of everything he did for us and how exceptional his service is! He made us feel like we were family and special VIP clients. Highly highly (did I mention highly) recommended!!!

Hovard Heimdal

Cory Chapman is a listener. After 16 years in our home, we had specific ideas about what to promote when putting our property on the market. Cory not only listened to us, he actually heard what we were saying and acted accordingly, taking all our thoughts into consideration. It was also clear from the start that his goal was not to sell quickly, but to get the best possible price in a somewhat unpredictable market (our effort less than a year earlier had netted us 3 showings in 90 days). Cory never pressured us to do things "his way", and was amazingly patient with our many questions and emotions. Before a friend suggested we talk to Cory, we had decided to put the sale on hold for 1-2 years, waiting for the world to return to "normal". The rest, as they say, is history; a quick sale and a great price. THIS GUY IS GOOD!

Stacey Burke

Tim Webb is a fabulous real estate agent. He was consistently communicative, kind, compassionate, intuitive, and very professional. He was discrete and assertive as needed. He ensured I bought the home of my dreams before it went into multiple offers, for a fair price, and reasonable terms. He listened, and was responsive and timely throughout the process. If you need to sell or buy a home, Tim will be an excellent representative for you!

Janayh Wright

My husband and I have used VI Home Group on multiple occassions. You will not be dissapointed wether your purchasing or selling Cory and Kelly are efficient, hard working and their knowledge within the market is outstanding. They have always gone above and beyond to create an exceptional experience, you won't be dissapointed.

Jory Cole

Kelly and Cory are both hard working realtors! In my experience they do everything that they can for their clients!

brian h

Cory was an excellent realtor. He went out of his way for us from Duncan all the way to Qualicum Bay to find our dream home. Being from the mainland, we could not always make it across, he would go alone sometimes to houses and video tape things we were interested in viewing. I would recommend him to everyone

Patricia Lavelle

I apologize in advance for the length of this experience of Christopher Walker, Real Estate Agent and great person of integrity. I wanted everyone to know how detailed Christopher is in what services he really does provide, and much more. I heartily recommend him for your real estate needs. What do a mountain guide, golf pro and gym teacher have in common? They need to know very specific things to be good at what they do, they know how to guide you in all kinds of terrain and situations and they need to have the big picture view of where you’re headed even if the journey gets muddy at times. Christopher is like all three of these rolled into one, guide, educator and coach. Here’s what I saw and experienced during my recent home purchase in a pandemic & white hot real estate market. • Christopher has the map, knows the steps and calmly takes you through the process from the beginning to completion. • All along the way, he emphasizes that his main aim is for you as his client, is to be happy with your process. • And he reminds you that he is available for any concerns or questions once a purchase has concluded. Here’s some, probably not all, of the specifics: • Christopher curated and sent me the listings for properties based upon what I wanted. It was efficient and meant I was not looking at places I wasn’t interested in or outside my price range. • He was always accessible by phone and email. • He kept me informed about developments and answered all my questions. • Once I found the right place, Christopher arranged a property inspection and provided me names of lawyers, as well as contacted my chosen one to set up my file. • He called the property manager of my home for some needed information. • And even when I asked to do something not often done in his real estate world, a pre possession day check of the property, he made it happen. • On possession day he even carried a bunch of boxes and belongings from my car to my new home. I enjoyed having Christopher’s knowledge, experience and dedication during this largely foreign journey of home purchasing. And now I am in the precisely right property for me in an amazing location, thanks to Chris and his expertise. In a world where faster is thought to be better, Christopher is a rarity and stands out as someone who takes the time to give exemplary client focused service. While the usual phrase is someone goes the extra mile, for Christopher he went the extra many miles on my behalf and I know he would for you too. I enthusiastically endorse Christopher to be your real estate agent. Thankyou Chris.

Clayton Blaney

I was first introduced to Rob when clients of mine moved from Ontario to Nanaimo and hired Rob to represent them in the purchase of their new home in Nanaimo. I was immediately impressed with Rob’s professionalism and attitude. Through the purchase transaction Rob proved to be well organized and very knowledgeable about his business and the local market. As a licensed Mortgage Broker, I’ve now had the opportunity to work with Rob on a few other real estate transactions. Rob continually approaches his business with expertise and a positive attitude. Even through one of the most challenging transactions of my career, Rob kept a cool head and calmly helped guide our clients through the process. I look forward to working with Rob again and highly recommend you contact Rob for your next real estate transaction. Clayton Blaney

katie capadouca

Cory and Kelley at VI Home group are wonderful to work with. We’ve used them in the past to buy our first home, and we will use them again when we are ready to purchase our next home. If anyone needs fantastic, professional realtors- great knowledge of the market and industry, and easy and helpful to work with- choose VI Home group!

Tamara Thomas

We met Rob through mutual friends and a few months later, he started working with us as we thought through the process of buying our first house. Rob was very patient and was happy to provide us with all ( and we asked for a lot!) of the information we needed to guide us through the process of choosing our best option. When we finally settled on the kind of house and purchase we wanted to make, Rob again was very patient and demonstrated his knowledge and commitment to help us push through the many, many hurdles we had to overcome to finalize the sale. Then, at the very end, when push came to shove and our chance to get our first house hung in the balance, Rob really came through and took it on himself to make it happen. With Rob, you are getting someone honest, informed, and hardworking who always puts your needs and the needs of your family first. We really couldn't have asked for any more.

Chanchal dley

Cory Chapman is handling our real estate needs for last four years.He has bought and sold few properties for us. He is hard-working honest and efficient. I am very satisfied with his real-estate knowledge and professionalism and highly recommend his services as your Realtor.

Dave Thompson

I highly recommend working with Rob to buy or sell your home. He found us the ideal realtor to sell our mainland home, then sealed the deal within our budget on my chosen home in Nanaimo. Rob is intelligent, articulate, efficient, and has a great sense of humour that makes an otherwise stressful process more enjoyable. He communicated quickly and clearly with us every step of the way. If you're looking for someone with integrity who will go the extra mile, Rob is a wise choice.

Allan Furlong

Rob was invaluable during our 6 months of house hunting and eventually buying on Gabriola. He was always available to us, he capably calmed our anxiety during the inevitable tension of competing bids and Rob seems to have a great sense of the local market and what bids are likely to be successful. After the purchase, Rob has gone out of his way to come up with a list of tradespeople and to check on all the details that might mess up a smooth transition. It has been a delight working with Rob and I'd be happy to recommend him to family and friends.