Reviews of PEKA Professional Property Management Ltd (Real Estate Agency)

RoseL Stein

I've left messages for these people to call me back re: the property I own that they manage. They do not return my phone call. I will be seeking a new property management company post haste.

Mary Feddema

Hannah at PEKA Canmore has been so great with helping my husband and I find long term accommodations. She is very quick to respond and has provided us with excellent advice and service along the way. We look forward to continuing to work with her.

Eileen Pittenger

PEKA has managed a rental unit for us for the past 8 years. The PEKA team has consistently gone above and beyond our expectations and has always handled the property management with professionalism. They are quick to respond, always helpful and have jumped in to assist beyond the call of duty! KUDOS, PEKA! Keep up the great work! Special thanks to Mark Walker and Brenda Koch...you're THE BEST!

Scott Smith

PEKA Management have looked after our home in Canmore for over 5 years, in that time we have experienced truly amazing service and support. Mark and the entire team have shown care for both ourselves as owners of the property and responsiveness to the need of our valued renters of the property over this time. We are very thankful to the PEKA team and will certainly continue to use their services in the future as well as refer them to both property owners and potential renters in the valley!

L M

Company is ridiculous. Nothing professional about them. Super unfriendly and inflexible. No long term local has anything good to say about peka

Annie

Peka has amazing customer service. We found our apartment through them after a terrible experience with Asset West, and Dave was so helpful with showing it to us and getting us moved in quickly. We have been renting from them for 5 months now, and they have been great! Their rental process is professional, efficient, and transparent.

D Skyred

I have been a client with PEKA since 2017 and would recommend their services to anyone looking to rent a place, as well as any property owner that is looking for a professional rental unit manager in Canmore and the Bow Valley. Mark Walker and his team allowed me the chance to rent my condo worry-free and I could always feel that they all genuinely care for mine and my tenant's overall satisfaction. They are thorough and have a strong knowledge of all things property management and rental property related in the area.

Greg Foss

PEKA is amazing. From the moment we started working with them as a tenant they have been very responsive and professional. They have excellent systems and staffing in place to respond to your needs. As soon as we notify them of an issue they are working to correct and fix it as soon as possible. They have been very accommodating, I highly recommend working with them as a property owner and a tenant.

Dave Manuel

PEKA is awesome - we have rented with them multiple times. Ray is a true professional.

Mitch K

TERRIBLE, actually. Peka made 2 tempts to raise the rent on us WITHOUT the home-owners request,k or approval BUT b/c we asked the home-owner about the "surprise increase" (AND of course JUST as Peka wanted us to sign a renewal for another year!!) The owner quickly called Peka and told them NOT to raise the rent. Peka ALSO entered our rental home WITHOUT giving us proper notice AND without our knowledge... Until I saw the business card they left on the counter. This is of course a violation of the tennant/landlord act BUT what can you do... Peka IS a monopoly in Canmore and they SURE behave that way too. They CONSTANTLY sent us letters about watering the lawn, however (and more importantly) the home OWNER didn't want town water wasted on "dead earth". We otherwise kept the property immaculate. I also dealt with the "ways of Peka" a dozen years earlier, and they were terrible then too... So in THIS instance: Nothing gets better with time... The owner sold the home we had been renting for 5 years, so we left town... Dealing with Peka WITHOUT the advantage of the great home-owner we had, isn't worth a single minute of ANY renters life.... And OF the two homes I've owned, I'd NEVER put them into a rental pool with Peka. So they fail hard on both sides of the coin.

Peter Tatham

The team at PEKA, and I do mean team, has been looking after my property in Canmore since 2016. Having experience with property managers in Nova Scotia, Ontario and Alberta, PEKA is far and away the class of the group. They are professional, courteous, and efficient. Above all, they do what they say and go out of their way to do it. If you are in this market and have had the good fortune to stumble upon this review - look no further. Without any hesitation, they have my strongest recommendation.

Colin Mann

I have relied on PEKA to help me find just the right place and the right circumstances to fulfill my family's needs. They have never failed us and in fact went above and beyond to relieve our stress when looking for a new place. I am a particularly fussy individual, when it comes to service, and can honestly say that, if I need a place to live, in the future, I will rely on PEKA to get the job done, with the utmost confidence. Thank you for years of honesty and sincerity sprinkled with a healthy dose of compassion.

Danielle Kody

My boyfriend and I had the pleasure of renting from PEKA for a little over a year here in Canmore. Not only was the management company very professional, they were very prompt and clear with their communication efforts to us regarding moving in, lease agreements, inspections, repairs, and move out arrangements. We asked for various repairs throughout our time there and they promptly sent competent workers to fix these issues without headache. PEKA was particularly accommodating when it came to talking to the owner regarding an extension on our lease for a few additional months so we could stay in the Bow Valley for the summer. Mark, one of the managers performing our inspections, was thoughtful, cooperative, friendly, professional, and thorough! Max and Dani thank you so much for making our rental experience in Canmore easy. :)

Jordan Magnuson

Edit: PEKA just called my landlord and threatened to fine us for trying to contact them and/or this review. Not sure how PEKA has a high rating. I live in one of their condos and our neighbors and I are becoming increasingly frustrated with PEKA. The bike room is constantly being broken into and bikes stolen. The elevator is down more often than not. My unit hasn't had air conditioning for weeks. I've just left my fourth voice mail with PEKA and I still haven't received a call back. The management at our condo has been non-existent since PEKA took over.

Becky Bissonnette

After renting a beautiful home through PEKA Property Management Ltd. for almost 3 years I ran into a few challenges due to a severe injury which required an unexpected relocation to Calgary. Mark Walker addressed all concerns and went above and beyond to accommodate and resolve the situation. He personally took the time out of his busy schedule to ensure a smooth move out and was very understanding of our situation. If it weren't for the injury, I would certainly continue renting through PEKA. Mark works hard to ensure that both renters and home owners are well cared for. He has always been very kind and caring whenever we crossed paths. Considering PEKA has become such a large company, he seems to really get to know his clients. I feel this is a sign of good business on his part! Thank you Mark for assisting my family and I during this difficult time.

Barry Nestransky

I have dealt with Jack Aiken numerous times on both a professional and personal level. His customer service is second to none, and his knowledge base is outstanding. I would highly recommend dealing with Jack!

dKarysl

I am living in a condo which is under PEKA management. I have to opportunity to develop our basement, and the communication to move forward and have paperwork, permission and everything ready was so good. I want to thanks to Scott for his quick response, for the suggestions and make everything easier and smooth for us. Thanks.

Jen Groundwater

We rented out our house through PEKA for two years - super-positive experience. Everyone there is very professional, attentive and pleasant to work with. They took care of several repairs and appliance replacements for us during that time. Great follow-through and customer service.

Linda Brett

We have dealt with PEKA Management for almost four years, and have been extremely happy with their service. When we first arrived in the Bow Valley, they had several places for us to view, and worked with our schedule when coming from out of town. Once here, we've moved again, and they have always worked with our family to ensure our moves were accommodated around our work and school schedules. PEKA has worked very hard on our family's behalf to situate us in great locations. We've found them to be very professional to deal with, and any time we had questions or concerns they dealt with it promptly. We would recommend them without hesitation.

Jenn Lissey

I've been renting with PEKA for the last 2 years and they have been amazing. I have mostly worked closely with Tonia as she is the one who showed me the places I ended up living in. She responds quickly and is very flexible and patient and understanding. I also have friends that have had great experiences with them. They are very professional and a great group of people! I highly reccomend you rent with them.

De Foss

Peka is a great company and I am glad to have been a client since 2016. During these times we are proud that we are always taken care of knowing that Peka's team and management are there for us! Thanks for all that you do.

Katie Murray

I wouldn't trust Doug Snider to manage 5 dog houses in a row, never mind a multi unit condo complex. This company's communication is deplorable, and make any process infinitely more complicated and costly than dealing with it yourself. I recently experienced a water leak in my unit that caused damage in the unit below. Doug and his team were quick to call in a (very expensive) restoration team to set up fans and turn off the water, but after that I heard nothing from them regarding the process, cost, etc. despite emailing their office several times to ask for information. They were confused and never got back to me with any information UNTIL I got a bill 6 weeks later by snail mail for $1800 which included an unexplained 12 hours of labor done. Turns out, they had been making decisions on my behalf with no communication or consent whatsoever, and simply sent me the bill, giving me about a week to pay. Doug takes days to answer simple emails and ignores requests for information. He admitted at our condo AGM to having trouble managing his email inbox. He is rude and condescending, and makes costly decisions outside of his agency. He makes no effort to keep the owner up to date on what's going on whether that means picking up the phone or sending an email update. He does not own up to his mistakes, does not apologize, and absolutely does not make it right for the customer. My experience with Doug has been nothing less than infuriating, and if I had a choice I would never work with him or this company again. We're about 8 weeks after the incident and I am still waiting for information I have requested over and over again. Not once has he picked up the phone after I requested a call 3 times.

Samantha

The communication standard at PEKA is awful. Upon move-in and move-out I found myself having to follow up with their employees several times (often 3-4 times) for assistance answering my questions and to confirm move-in / move-out inspection times. Bounced around multiple people within the organization, no out of office contact information. This just causes added stress and frustration to an already stressful time. Overall, pretty poor customer service.

Tim Grabinsky

We booked a short term (1 month) house rental in Canmore with PEKA. The contract seems to be aimed more at multi-month rentals, so we had a ton of questions that were patiently answered by Ray. The property we rented was awesome. We noticed a few regular maintenance items when we got into the house that Ray responded quickly on. We’ll book with PEKA again next time we need some time in Canmore!

Linda Tauscher

Peace-of-mind is what PEKA delivers for us as a property management company. Our property manager (Dave) treats our condo as if it were his own. He effectively markets our condo, carefully screens tenants, involves us in their selection and ensures that they follow our bylaws as well as PEKA's own stringent lease agreement. The trades that PEKA hires for repairs and improvements are excellent, and their work is well-supervised. As a result, our condo is in excellent condition even though we've had several tenants over the years. Dave's support staff are as responsive and committed, making it easy to communicate with our tenants. Finally, monthly account statements are clear and accurate. Such a consistent high level of service by the entire rental term, and the low employee turnover, clearly demonstrates that this is an exceptionally well-managed company.

Sydney Schuler

International travelers beware. PEKA charged a $4000 cancellation fee for a lease when I couldn't get to the property due to COVID border closure. Even the Canadian government was advising against travel. Last year, they worked with me to reschedule the lease for this year. This year I was told that the million dollar home owner needed to make up for last year's losses. During the pandemic, we never expected any cancellation fees imposed. With COVID variants, border closures may be a regular event in Canada. If you book with PEKA, be sure to have your attorney review the lease first or go with a provider that has a more flexible COVID cancellation policy. Shame on you. We were good customers and we would have rented yearly.

Eric Pianarosa

PEKA has managed three properties for us over the past 20years. They are completely on top of everything, all the time. Ask them a question, ask them to do an inspection, ask them to recommend a trade, ask them for an opinion, ask them to let allow a trade access to the property (with tenant approval)... they get back to you almost instantly AND with information that is on point. In addition, we've never had a tenant issue that they have not stick handled. They have simplified the process of owning revenue property, especially from out of town. Can't recommend them enough!

Wendy Marsh

Sean Hipkins and the PEKA team comprise the best property management company to have working for you! I am always pleased with their professionalism, great support, and efficient service. Many thanks to one and all!

Warren Jobbitt

Mark and his team at Peka were amazing. They managed our rental properties effectively and professionally. Always quick to respond to all communication. Highly recommend them.

Jake Bergman

We have had nothing but excellent service from PEKA over the past 10 years. They are very professional, efficient and delivered the highest quality customer service. We would highly recommend them!

Sandon Law

Sean Hipkins is an exceptional property manager. He is respectful, responsible and always finds a win win. He recently introduced me to all of the team at PEKA and they were all wonderful to meet.

Brenda-J.P. Sutherland

We rented a home that was managed by PEKA and found them to be quick in responding to any concerns we had and always took our concerns seriously. They are upfront about their expectations as they shared cleaning and maintenance information with us when we moved in. Mark was amazing to deal with he always responded quickly and treated us with kindness and respect. We had no issues getting our damage deposit back but we did clean very, very thoroughly following Peka’s cleaning list.

Chris Leonard

Couldn't be happier with the service we get from Stephanie Franklin in Canmore. Anytime I've asked her for anything she's gone well above and beyond to help out. 12 out of 5 stars, for sure.

Tyler Smith

Highly recommend! Peka has many properties across the bow valley which is amazing as finding a rental unit in banff/canmore can be hard at times. Peka makes that easy. Never had any issues from move in to move out. Always there when we needed help. Especially our contact Tonia, she was amazing to work with and was always happy to help in any way!

Lynda Corkum

PEKA has managed our condo for the past 20 years. We have been pleased with their performance, arranging for renters and helping with recommendations when appliances needed to be replaced. All tenants have been wonderful. At the end of October, 2020, the renter left the condo, giving us the chance to do some renovations. Ashley, from PEKA, has been fabulous. She has arranged quotes for flooring, painting and plumbing, going the extra mile in response to all of our questions. Although not a designer, Ashley has been so helpful with various suggestions that will enhance our unit. We could never have managed the renovations without Ashley's help. She has excelled in every way!

Kevin

Wow what an outstanding team out here in Calgary I had dealt with multiple people at the Calgary location here and I couldn’t say a bad thing always on top of my needs and concerns very professional everyone I called they have been on the ball !!!!

Albertina Pianarosa

PEKA 's excellent personnel, especially Tonia and Mark, have managed my properties over 20 years in the most efficient and attentive manner, to my complete satisfaction, I totally recommend their work.

Tariq Khan

I just like to say thank you to Peka Management and specially to Kelly Puls. This was on the October 9 it was where the heavy snow fell and I was getting out of the garage way unfortunately my tires were I guess not good enough to climb that garage way up the hill and started back and I had a scratch on my van. I called Peka Management and spoke to Kelly this company took over I think I like a month ago. I explained the situation to Kelly in regards to I was not able to get out of the garage way and I will park my van outside once I get out in the snow gets cleared. The snow removal team came around 9am and I supposed to leave work at 7am so I couldn't make it to work. Next day I parked my van outside in the parking everything was good and the second day I parked it also just to make sure that the snow has been absolutely cleared so I can go into the garage and come out. I see your ticket on my windshield wiper. I was very surprised that I did already call the management company in regards to my situation. So I called Kelly and Kelly was very kind enough and nice enough to take care of it and talk to the management company. After 25 days a gentleman approaches me I was in the parking waiting for my wife to come downstairs and this gentleman said that he is from the board member and he said that he has a ticket for me I said I did talked to the management company but he insisted no you threw the ticket on the ground I said there's no way I through the ticket on the ground because I don't know if there is another ticket in my Van. The gentleman was saying he was from the one of the board member of the condo and he was very rude and he was very threatening I don't know why he said that he called the city to give the ticket I said okay but you are not the security guard over here. Next day I called Kelly and talk to her about the situation what happened last night with me so she said she'll talk to her boss and talk to the gentleman I said okay I appreciate that very much. Kelly and PEKA management resolve my issue that was important to me I've been living over here for 6 years in this condo I never had an issue. But only I can say is that I'm glad that PEKA management is our facilitator of this condos and I'm happy with their professional team.

Robert Banff

It was an absolute pleasure working with Peka and Tonia Medina in particular she was absolutely fantastic in helping us find the property that we where looking for and I would highly recommend Peka to anyone looking to rent in the Bow Valley. Thank you!

Leah Rycroft

Peka Management has been managing my property for about 3 years in Canmore and they have been nothing but amazing to work with, they take the time to listen and go above and beyond what is expected of a management company. They have made everything run smooth from finding amazing renters, to getting the best trades and services in for repairs to helping me sell the propriety. Their customer service is top notch and they have done everything they can to help me out while Maintaining the best quality of service, this is hard to find now a days and I would like to thank them very much for all they have done for me.

Gregory Silva

Throughout our 5 year relationship we were treated with courtesy, consideration and care. The PEKA staff were professional and responded quickly to all requests. Our property was regularly maintained (landscaping, snow removal, window cleaning, painting) and all work orders were completed in a timely manner. We would like to recognize Mark Walker who from day one, showed genuine interest in our well being and ensured we were comfortable with our living arrangements. Mark is an asset to the company! Thank you PEKA :)

Gary Steinke

Ray Langlois responded to all our questions in a timely and professional manner. His emails were positive and courteous. We had a minor plumbing problem in the unit we rented for a month, and he ensured that a plumber attended and took care of the issue promptly. We have recommended PEKA to our friends.

Tanis Williams

PEKA managed our our property rental extremely professionally. We could not be happier with the customer service received from Mark and the PEKA staff. They responded quickly and efficiently to all of our questions and concerns and gave us such peace of mind with respect to renting out our property. I would not hesitate to recommend their services to anyone looking for a property management company.

Alastair B

A true test of professionalism and integrity can be found during challenging circumstances. Both as a property owner employing Peka to manage our property and as a tenant within a Peka managed property, these past two years we have received nothing but exceptional service from Mark and his team, we would not hesitate to recommend to both property owners and tenants.

Chad Wilcox

This company is a joke, Mark Walker should be arrested for fraud.

Miyuki Tanabe

My friends is having really bad experience with PEKA. They do not have google account, so I'm writing for them. My friends are very sad for bad experience with PEKA. PEKA ignored their application for a month and my friends. My friends had to contact them again for another rent. They are being very unkind and unhelpful. Both of my friends are working professionally, good reference, no bankrupt. Hopefully, PEKA is not going to ignore peoples' application.

k ha

Quick and easy to deal with. Tonya Medina was super helpful in finding exactly what we were looking for. I would recommend peka for sure!

Angela Berry

I am a tenant in one of the buildings managed by PEKA. Usually when I call I have to speak to Roxanne who is incredibly rude. I try to avoid talking to her whenever possible, so last week when I called, I spoke to the Calgary receptionist Caitlin. She was beyond helpful and even though she didn't know the answers and I had to be put through to Roxanne anyways, I really enjoyed speaking to someone who is polite and professional. Huge difference in personalities. Thank you Caitlin, I'm giving you 5 stars. Maybe you can help train Roxanne on basic niceties and kindness.

Nancy Romain

I have used Peka services twice now and find the company very professional and the staff very pleasant to deal with. I just recently rented a condo and dealing with Hannah Schneider, Ashley Hayhow and Jess Springstead made the transition so much easier. Coming from another province there are so many questions, yet these employees were so accommodating in my many requests. Thank you Hannah, Ashley and Jess!

trevor whitehead

Mark Walker and the entire Peka team have been amazing over the years I have been renting via them. Always professional, compassionate, caring, and willing to help you and work with you. This company still cares about the individual in a tough business and market in Canmore. as long I rent I will always rent via them. Thank you Peka for all you've done for me over the years

Jack Aiken

As a local Realtor, I rely on property management companies to provide timely, accurate, detailed information for my clients. PEKA does an excellent job fulfilling this part of the job and is always available to help. I would highly recommend PEKA and their team to assist with your rental and condo property needs.

Rayna Ray

I am so grateful to have PEKA as our property managers again. When we first bought in this condo, I dealt with Becki. She was lovely. Then our Board switched management companies for a short time. WORST MISTAKE EVER!! Fortunately our new Board fixed the mistake and we're back with PEKA. Becki is still as amazing as ever. We've had some large projects on the go this year and she provides excellent updates. Today she responded to my questions within minutes. Super stellar service to say the least.

B&M Zag

We are in the process of selling our vacation property as the owners in the building are very intense. It's just not for us anymore. Since PEKA has been involved, the overall management of the property has improved. Becki in particular has been exceptional to work with. Recently my wife and I ran into her at a local business barbeque and she was polite and friendly the entire time we sat by her. I don't know if she recognized us or not, but it just goes to show she is kind and professional in and out of the office. If we buy in Canmore again, we will want it to be in a building that is managed by her.

Cameron Lang

We have done a ton of projects with these folks and they are absolutely wonderful to deal with. Very professional and great attention to detail! Happy to be working with them!

Brent Whiteley

Kudos to Cindy and Peka. They manage my building and were quick to assist when I reported an issue and had it fixed within days. I needed their after hours service for a water leak on Sunday and Mark had a plumber at my door within the hour who fixed the issue and they had my drywall and paint redone the next day. As a condo owner fast service for building emergencies such as leaks is important to me.

Von Vibrance

Had a great experience with Tonia Medina while looking for residences in Canmore! She was incredibly knowledgeable about the property and was a very friendly person to deal with. Would love to work with her again, regardless of finding the right place for us or not. I’d say give that girl a raise!

Jenny Genii

I've worked with a lot of management companies during my years of being a condo owner and can honestly say the service provided by provided by PEKA is refreshing. Becki is always willing to assist and keeps updates flowing smoothly. Emails are always answered promptly and professionally. The lady at the front desk I talk to is always so friendly too. Overall just an excellent company to deal with. Thank you!

natalie bouchard

Great management company. The agent for our property, Jan Pedersen, is fantastic. Professional, knowledgeable, prompt, caring and efficient.

Hillary Moran

I’ve rented from PEKA for several years now, and they are so great to work with. Jess in Canmore is very kind and is particularly helpful in arranging prompt service if we ever need someone to make a repair in the apartment! I would definitely recommend if you are looking for a place to call home in the Bow Valley.

Randy C (Randy C)

Fantastic property management company with great people! Thank you Stephanie F for being so helpful!

Hope Semeniuk

This company is on it . Stephanie is always so polite & efficient whenever there is a request or a job to be done.. I can also say the same for the other departments as well .. Great team!!! Thank you !!

Matt Halleran

Myself and a few friends rented a property from Peka for just over a year. Tonia Medina was the Associate who managed the property we rented and she was extremely helpful. She always replied quickly to any questions or concerns we had as tenants. In addition to helping with upkeep of the house during our lease, she also went above and beyond in assisting with out move out. She really is a pro. Thanks Tonia!

David Heska

This review is personally aimed towards "Jess Springstead" our personal property manager. If you have an issue I suggest flicking Jess an email she doesn't just get back to you that week but literally within the hour. Any time I need to speak with someone from Peka Jess is my go too. She's efficient and excellent at getting done what needs to be done. Keep up the good work mate! Definately leading by example.

Leslie Fenton

Professional and competent staff. Worked with us to fund the right place for us

Jennifer Ellis

I have been a tenant for nearly 2 years, and have found PEKA to be extremely professional and very accommodating to my families needs. Their rental agents Ray, Tonia, Dave and their main broker Mark Walker, are nothing but amazing in repairing or replacing appliances in a timely fashion. I highly recommend PEKA for your choice in either renting a home or looking for a property management company to manage your rental. Definitely a five plus rating.

Dirk Stubbings

Everyone we dealt with has been extremely professional and friendly. Their communication is excellent and prompt. I would highly recommend dealing with PEKA.

Joan Harte

Maggie Morris writes: Thank you so very much, Mark, for all your outSTANDing help with my/our rental needs over these past years!! YOU are amazing ... and you must be wonderful to work for, as well because I've noticed you have several long-time employees... this speaks VOLUMES! You and Tonia (and all your staff) make people feel that we are friends, not just tenants and I appreciate this very much ... you are THE BEST and, again, THANKYOU from the bottom of my heart for finding us the best home we could've dreamed of in Canmore!

Rob Tay

Between Becki, her peka colleagues and the Board, they have made our condo a wonderful place to live. My sincere congratulations to you all.

Sandra Lee

PEKA is the most experienced knowledgeable company I have ever dealt with. Becky and Gibson are amazing. They are witty and really know how to run a meeting. Recently at our AGM, Gibson made jokes but still kept the meeting on track. After the meeting, I saw Becky mingling with the people and answering questions. Very well done. It's nice to see you make yourselves available before and after meetings. Kudos to you both.

Doug Redd

All through Covid, PEKA has been quick to communicate and seem to be completely on top of the situation. I especially enjoy the peka person assigned to our building. Her name is Becki and she really knows her stuff. She's an asset to our building for sure.

Jordana Jay

My experience with Peka started out negatively. I was not aware the building I was renting in didn't permit full time rentals. Obviously I was not impressed since it meant finding a new place to live. I was angry and wanted to yell at someone and unfortunately it was Becky who answered the phone. All through my yelling (sorry about that again), she remained calm and composed. Becky was able to give me suggestions on how to deal with my landlord, put me in touch with the peka rental department and just listened. not many people can sit there and be degraded and not get upset. I now know she was only doing her job and it wasn't actually pekas fault. Thank you for helping me even though I was awful to you

Leaya James

As part of my job, I deal with a lot of property management companies. When I first started calling PEKA, all I would get is voicemail after voicemail. No return calls. It was extremely frustrating. Caitlin, the lady answering the phones was phenomenal. She went above and beyond trying to find someone that could help me. I eventually got put through to Becky, who doesn't actually work with the property I was inquiring about, but managed to help me nonetheless. Huge shout out to them. To the property manager and her assistant who did not answer my calls or return the messages, please take lessons on how customer service is supposed to work as you seem to be lacking in those areas.

Paige Jonason

I have had nothing but positive experiences with Peka, especially with Allison Mill! She is always so quick to respond to my emails/questions and is super pleasant to communicate with. Both Allison and Peka are clearly committed to providing excellent customer service and truly care about their customers. It is very much appreciated!

Jaiden Kehler

This company is a joke, no responses from any board members. I don't think they know how to manage a condo board with the amount of missing paperwork and lack of communication to there clients.

R Basson

I have been using Peka since July 2016 to manage my property that I rent out in Canmore. I needed some backdated information and I spoke to Stephanie Andrade (Senior Accounts Administrator) last week. Stephanie was so pleasant, helpful and prompt in sending me the information. It was just a pleasure to deal with her. Thank you again Stephanie for all your help!

Denis Gendron

Very good service. Thank you Mark Walker. You manage our buildings like if it was yours. You offered more than I expected. You are fair, effective and efficient. I would highly recommend PEKA to any owner from out of town that want peace of mind. Thank you very much for all extras ... free of charge. WOW and keep going. MERCI.

A Kenn

Peka, and specifically Stephanie Franklin have been a dream to work with! I have always felt respected and that property has been well cared for, I have loved my rental for many years and will be sad to leave the Valley and my slice of heaven! Thanks to Stephanie for sharing in the excitement of big adventures and new home ownership with me!

Betty Chisholm

When I initially heard that the owners of my place were looking at having PEKA take over the property management, I was reluctant of the experience we would have. Admittedly I listened to a couple of peoples experience in the community and formed a negative opinion...I was wrong! The experience was wonderful. We had issues with our garage, our eve-troughs, our kitchen ceiling along with a few other small issues. Each time we were treated in a professional and timely manner. PEKA continued to be respectful of our property and work around our schedules. Recently I moved out of Canmore, and can say I was more than confident to suggest my place to my best friends knowing how great my experience was with PEKA...As a property renter it is reassuring to know your home is taken care of as if it was your own...Thank you Mark and the rest of your wonderful team for being there when we needed you!

Eleni Boundris

Since 2007 I've rented two beautiful condos through PEKA, and I've always been extremely satisfied with their services. They are very organized and efficient. I've always received prompt & professional assistance with any concerns throughout the years. This past July, Mark Walker helped me immensely during my move-out inspection. He was literally helping me clean fan covers that I couldn't reach due to an injured shoulder lol. If you want service that goes above & beyond, mixed with kindness & empathy, PEKA will not disappoint.

Leanna Hutchins

Ray and Mark provided me with excellent service when renting my home for me. They found great tenants, responded to my inquiries quickly and dealt with problems very professionally. In short it made renting out my house easy and worry-free!

Jaxx Poole

Peka managed our property for 14 years. Always professional, their major asset is their excellent staff. We would happily recommend their services to anyone looking to rent out property.

Richard Potts

Hannah Schneider Has been great, quick responses and was always helpful.

Juliette Smith

We are looking at buying an investment unit in a hotel managed by PEKA. I've been dealing with Becky and she's absolutely wonderful. Very informative and candid in her responses. Every question we asked was answered promptly and in detail. She even gave feedback on items we hadn't even thought of yet! If we do buy a suite in Canmore, we will be very happy to work with her.

Jennifer Rodney

Mark Walker of PEKA Management is simply the best at what he does: he is the most professional, personable, positive individual in the field! Mark’s knowledge of inventory and accessibility is unsurpassed; and he has an uncanny skill of finding incredibly creative fits for renters and owners—no matter how difficult the situation might seem to be. His team is positively first-rate as well: every aspect of the PEKA organization is extremely well-run—including timely and helpful response times to every inquiry. We have utilized Mark’s services twice…we would be 100% happy to call on him every time a future opportunity might arise…and we highly recommend investing your time wisely by putting Mark Walker at PEKA at the top of your list! (The Rodney Family)

E Quan

I started dealing with PEKA about 5 years when I couldn’t decide on whether to rent or sell my condo. From day one they were professional and efficient. They make the renting process easy. They advertise, vet and deal with the renter directly. They oversee and check in with me constantly letting me know how the property is being treated. I can’t say enough good things about my experience with them!! I recommend Peka to all my colleagues and friends. I ended up signing up another condo-and received the same excellent service! I’ve personally dealt with Mark Walker, Ray Langlois and David Palmer-they are all caring and fantastic and go way beyond to take care of our needs. Mark even made an extra trip out on a WEEKEND to help us out with a garage remote-now that’s dedication!!

Jeff Bryant

On Saturday, September 25th, I noticed a pool of water in our parkade at Creekstone coming from a leak in an overhead water line. I placed a call to the PEKA emergency line, which was answered immediately by Jan Pedersen in a very professional, polite manner. Understanding the urgency of the situation, Jan quickly and efficiently called Banff Plumbing to repair the leak within the hour. I was also very impressed with her follow up to ensure the call was handled. Kudos to Jan! Jeff B.

K Mat

PEKA has managed our rental condo in Canmore for almost 10 years. They found us incredible tenants and made our experience as a landlord so effortless! When it came time for us to sell our condo, PEKA went above and beyond all expectations to assist with the transition of the condo to the new buyers. I would highly recommend them to anyone looking for a superb management company, their friendliness, expertise and professionalism couldn't be any better!

Bernie Chisholm

Peka has provided us with excellent service over the past 10 years. They have been a very reliable and professional organization. Thanks!

Laura Hardman

During the 3 years that I used PEKA to manage my condo rental in Canmore, the service I received from the company and Mark Walker, in particular, was absolutely exceptional and beyond my expectations. They took care of every little detail and made my experience as a landlord simple and stress free. I would highly recommend PEKA to anyone looking for management services in the Canmore area – they won’t disappoint!!

grace Saraswat

very poor service By Britney at vetro building. She gave us so much trouble and even other owner also said same to us. if i describe my whole story she might know its me and she will give us more trouble. I dont know what to do as there is no one above her so she is doing whatever she wants and for that no one saying her anything. very disaapointed !!!

Frank Diggins

The staff at peka are very professional and easy to deal with. When I was in the office they are always smiling and willing to help any of your questions

Rhonda Basson

I have rented my Canmore Condo through Mark Walker at Peka for the last 4 1/2 yrs and I have had nothing but Excellent Service!! I so appreciate that Mark and his team go out of their way to handle any issue with efficiency and professionalism. Thank you so much for everything you do Mark!

Graham Mcfarlane

We live at 133 Grizzly Ridge, and I must say the snow removal service has been great this year- even on Sundays! Kassie and her colleagues have been most responsive to inquiries and issues. Graham McFarlane

Tony Medina

As an out of town property owner I have had PEKA manage my Canmore rental property for the past 10 years. I have found all those in the company with whom I have had dealings to be most efficient and highly professional. Not only have they been able to maintain a 100% occupancy over that period, they have also seen that my property has been thoroughly maintained. I can, without hesitation, highly recommend PEKA to anyone who wants a "worry free" management company to look after their property.

Sam Martyn

I have used Peka's services for the last 10 years and I have always been extremely impressed with everything they have done and can recommend them highly.

Dan Scott

I own several units in a building managed by PEKA. While Gibson is the property manager, I always deal with Becky. Every time I call or email, I get a prompt response. The slogan "success through service" is certainly true when dealing with them, Becky in particular. I've had to deal with other property management companies with less than impressive results. I can honestly say that if I were in the market to buy another condominium in Canmore, I would want it to be in a building managed by PEKA as they are clearly at the top of their game and provide outstanding service.

Kelley Schaefer

We signed a one year lease but due to unforeseen circumstances had to vacate early with very limited notice. Mark and his team were extremely responsive and within 48 hours had prospective tenants. This was a tremendous relief! Moreover, during our tenancy we were supported with any issues; from a new TV being replaced to a bathroom fan or even a lightbulb. Great service from great people, and we will miss our beautiful, albeit temporary home in Canmore.

Dan W

We've used Jack at PEKA to manage our Canmore condo for well over a decade. They've been easy to work with, quick to respond to communications and help deal with any problems, large or small. I definitely recommend them if you're looking for an excellent property manager in Canmore.

Andrea Robinson

For the past 7 years we have leased an executive property through PEKA. When a maintenance issue arose with the property it was always dealt with in a timely and professional manner. Looking back over those many years, I can’t recall any minor issue that ended up becoming a problem. I highly recommend PEKA to anyone who is looking to lease a property and we will be using their services again upon our return to Canmore next year. Thank you Mark and staff.

Norma Jean

I've owned my condo in Canmore for many years and PEKA has been our property manager the entire time. Becki is amazing. No matter what question I have, she answers it promptly and efficiently. She follows up on all concerns regardless of how small they are. When we had a big maintenance project happening, the email updates were frequent and informative. We have nothing but good things to say about PEKA and would recommend them to anyone looking for a new management company!

Shawn Hinch

Used Peka for a second property that had numerous maintenance issues and once again Peka provided exceptional service and exceeded expectations. If the measure of a good business is how they deal with problems, then Peka is absolutely first-rate. Mark Walker and his team are a joy to work with and take the headaches out of property ownership.

Jordan Gerlitz (Sneakyjebus)

Just waited two days for peka to reset the elevator, well obviously because I'm in pointe of view and not spring creek. There would be no way peka would ever let that happen to spring creek.

bdawill

I have worked with PEKA for the past year in managing our condo in Alberta. They have been very professional and their staff have been very nice to deal with. I would recommend PEKA to anyone looking for a property manager in the area. No hesitation. Thanks to everyone at PEKA. Bill P

Melanie

Renting through PEKA makes my life easier! Thanks to Mark, Taylor, Jess, Dave and the rest of the rental team for the excellent service. I appreciate the rapid responses and willingness to go above and beyond to make sure I am happy in my home.

Julian Wild

I leave a set of rims and tires out back as I do any items that are still useful to someone (along with many other tenants who leave furniture and other items in the back)and after a couple of days of no one taking them, I put up a kijiji add to draw attention to someone less fortunate who could use them. Peka decides to take action WITHOUT notifying the owner of my unit n'or myself, when they know it was my tires and rims because they sent photo's of my car in the e-mail along with the old tires in the back, they do NOT contact us to warn us this was an issue, but instead hire some contractor and pay him $310 to take away my tires????? Coincidentally on the same day I have a gentleman in need on his way to pick them up no less. Then they e-mail the owner of my unit a month later telling him to foot the $310 bill??? If I wanted to dispose the tires and rims, I could have done that myself at $12.50 per tire at any tire shop in the city! Yet another instance of total incompetence of management in this company. How are you even still in business?

Calgary Condo

I finally got a call back. Changing my review now because overall this is a good company with owners who appear to genuinely care about the service provided and who can't be faulted because one of the employees don't offer the best representation.

Harvey Doug

PEKA has been exceptional to work with over the last decade. Becki is great at keeping my wife and I updated with the happenings around the building. Over the last 2 years, we've had 2 water leaks in our condo and both times the communication was on par. Excellent service.

Brent BUCKINGHAM

The team at Peak is outstanding. From the quality of tenants to the condition that they kept our home in, we were constantly impressed. Highly recommend Peka for both landlords and tenants!

Larry Y

I want to express my sincere thanks to Allison Mill at the Calgary office for going "extra mile" to help me sort out my pre-authorized payment mess and also getting all those condo documents in a very short turnaround time. Also her smile and decent manner is also a bonus when one walks into the office

Brian Kayla

We own and reside in a condo in Canmore. It has been plagued with log issues over the years and it feels like there is always some sort of replacement going on. All through it though, Becki continues to provide updates and generally keeps owners informed. It can't be easy doing what they do at PEKA and I just wanted to say thank you to both Becki and Gibson. I have no idea how they manage to stay calm through the abuse and overall hateful comments they receive from our neighbours. I know I'd be telling some of these people where to stick it. Good on you guys for always keeping it professional. Just goes to show you both have awesome work ethics.

Patty Stead-Cram

As a first time renter in Canmore, I really didn't know what to expect. Mark and the PEKA staff have been amazing! Very quick to respond and provide help when needed. They sure know what they are doing!!

Adam Knowles

Great staff that are incredibly helpful, since renting from PEKA I have noticed a much more attentive process in regards to the upkeep of the house we rent. The fire place wasn't working, so a tech was sent in and fixed the issue. The deck was falling apart, so a company was hired to repair the deck. As this is just upkeep on the house we were never charged and I can definitely say other places I've rented from would not keep their properties up to the same standard.

Marilyn Motty

Mark Walker is very helpful, friendly and professional. He guided us with our Move in to Rundle House Apartments and it was a very smooth Transition. He has been responding to our needs or questions ASAP. We appreciate his Assistance very much!!

Jian X

Mark Walker and his team have made my condo renting easy without worries. They have done an awesome job and are always there to help. I would like to recommend them strongly if you need any team to take care of your rental property. Mark Walker, who takes care of my condo from day one, has showed a high level of professionalism and diligence. With only a few involvements from me, Mark Walker found an excellent tenant, helped on the condo possession walk-through, ordered and installed the window blinds, and especially dealt with a tough builder issue, with over 100 emails. I can't list all what he has done but just wanted to say Thank-you here.

Jess Shearer

I have rented with Peka in a few different rental homes and each encounter with their staff has always been pleasant and professional. Each employee of Peka wants to help when a problem arises and sees that it is dealt with in a timely matter. Tonia returned my emergency call in the middle of the night very quickly, she was the light during that dark night; very kind and calm. I would rent through them again in a heart beat.

Grant Flagler

As someone that has worked in the industry for several years, I have been very impressed by the rental team of Tonia, Ray, and Taylor. Their ability to accommodate a same day showing and their prompt responsiveness has been much appreciated and has made us feel welcome in our new home.

Scott MacKenzie

Without saying PEKA is the most professional property management company we have ever dealt with in Alberta. Mark and his team are on top of everything. If there is a challenge with anything in the unit they attend to it promptly. I would recommend PEKA to anyone looking to rent in the Bow Valley for either personal or commercial reasons. Keep up the great work.

Enish Bhimi

We work with Becki quite a bit. We had a nasty back up in our unit and unfortunately it was not noticed until it leaked into the unit below ours. Becki provided routine updates and pictures. We never had to follow up or ask questions because she kept us completely informed. At the end, she followed up to confirm all repairs were done to our satisfaction. We really hope the management at PEKA realize what a gem they have!

Michael Michaels

I have been trying to get in touch with someone at peka for the last month. I repeatedly leave messages for cindy and allison and nobody ever calls back. apparently since my landlord hasn't registered my lease with them, my concerns are not important. I recently saw cindy walking around the building with workman. sounds like she has given her notice and doesn't actually care. nice professionalism right there. Now I know why I cant get a response back from her. no idea why her assistant doesn't call back though. maybe she quit to.

A. Nuthatch

I have worked with Jack Aiken at PEKA for several years and appreciate his personable and prompt work. It's been a pleasure to work with him and I would recommend PEKA without reservation.

Robert Bak

PEKA has been managing my long-term rental property in Canmore for about two and a half years now. They have always provided great service, advice, and care for my property. I recently had to replace a washer and dryer in my rental unit and I was working with Tonia and Jess from PEKA. Tonia was helpful in identifying replacement options when the old washing machine could not be repaired. Jess stepped in for Tonia when she went on vacation and Jess was awesome to work with! She met me at the property to take measurements for the new washing machine. A week later, Jess was present at time of delivery to ensure nothing got damage and installation was successful. I had some specific instructions for the installation and Jess ensured everything was taken care of as I request. Both Jess and Tonia were very professional in their correspondence with me and quick to reply to my emails. I'm happy to be working with PEKA!

Linda Telgarsky

Stephanie Franklin has been a real gem to deal with regarding the vacation property check program. She is prompt, friendly, on the ball, and always a pleasure to deal with. I know I don't have to worry when PEKA is doing our property checks. Super service! I never hesitate to recommend them to others.

Dakota B

So there has been a lot of changes with my building in the last 6 months. And of course covid isn't helping since I'm not getting any revenue. I called PEKA to talk about the changes and get information on why I still have to pay condo fees when nobody is renting my unit. I mean seriously. banks are giving a break, why can't we have one on condo fees too?! I was put through to Becky. She was extremely patient and explained what was going on with the changes in my building and why deferring condo fees is not possible. I guess it makes sense that we still have to pay for electricity and insurance. Becky spent probably 45 minutes walking me through everything and now I have a better understanding of it all which makes a huge difference! Thanks again for taking the time to help me.

Wei Mai

the girl kaylin who answer phone is very nice and helpful. I am no good at english and she be very patient and kind. so nice. I respect her help. she help with key information.

Ric Proctor

When we came to the decision to put our Family Home on the rental market, we were faced with a number of practical decisions and more importantly emotional challenges. At first it seemed an almost impossible challenge and we knew that the assistance of a proven, local management company would be critical in meeting these challenges. By having the collective expertise, resources and the sensitivity of the Staff of PEKA to guide and support us, we were able to secure the right tenants for our home and to leave the day to day worries behind to the professionals at PEKA. We highly recommend their services and will continue to use PEKA going forward.

Lori Thiemann

PEKA is the only property management company to work with. They are very knowledgeable of the market and take care of the units they are managing. I worked with Mark Walker and communication has been on point, proactive and professional. It's nice when you live so far away to know that good people like Mark and the PEKA team are on your side and looking out for your benefit. Will for sure recommend PEKA to anyone. Thank you PEKA for the great service.

Nancy OHare

Over the past few years, Jan Pedersen has been our Property Manager. She has consistently offered pragmatic advice and taken action promptly to resolve any issues raised. We have appreciated her forthright and proactive approach to ensure our development is looked after and well taken care of.

Aengus Hall

I'm in Canmore visiting my unit for the first time in 5 years. Becki has been amazing at keeping me up to date on the happenings around the building. Such a wealth of knowledge. My wife and I are so happy PEKA is running the place now.

Sell Kijiji

PEKA has been a very disappointing property manager with rude and inconsiderate employees. Canmore is a wonderful place but corporations like this who know they have a large majority (almost monopoly) of the share of their industry let the community down with their overbearing, aggressive, fear based tactics. If you have any thoughts of finding a professional property management company - our family and the friends we know would suggest against PEKA. In our specific encounter and talking to friends PEKA is too comfortable with their current position and is not providing the attention to detail and professional service it should.

Sandra Demchuk

Peka is definitely the best in town. We have rented multiple properties and had a wonderful experience every time. Mark Walker is very responsive, extremely helpful and always a pleasure to work with. All the Peka staff are always positive, professional & efficient. We would highly recommend them if you are seeking highest quality of customer service!

Oliver Ho

PEKA has been a significant help to us. All of the staff are attentive and professional. Mark, in particular, is a pleasure to work with. "Going above and beyond" is a cliche, but with PEKA its 100% applicable. It is comforting knowing that Mark and PEKA are looking out for your best interests.

Brent Magnan

PEKA found good tenants and kept the entire experience very hassle free. I would recommend them.

Julia Burman

I had a wonderful experience renting through Peka. Everything was SO easy with them, from the leasing process to any needed repairs (which were completed so quickly after I requested them). They're easy to communicate with, friendly and supportive. I would recommend them to anyone looking to rent a home or condo. Thank you to Tonia Medina who found me the perfect home and made sure I was in good hands!

Kendra Desmarais

We have greatly appreciated the peace of mind that PEKA created for us over these past five years as first-time landlords! PEKA found us great tenants who really took care of our condo and it was great to have someone local available to assist tenants with any issues. It has been great to work with Ray and the PEKA team.

JAY LEHAL

Mark Walker & Team provide a great service at PEKA. I've had my Condo on rent in Canmore for over 6 years with no issues. Keep up the great service!

Lola Hagen

Jan was extraordinarily helpful and kind when I got locked out of my apartment late on a Friday. She went above and beyond to make sure I got home safe!

Roxanne Miller

I own 2 condos in Banff and our building went through 2 Property Management companies before we found PEKA (about 12 years ago) and never looked back. Since then the management has been excellent. PEKA's owners and managers are very responsive and committed to excellence and build great relationships with the Boards they serve. The administrators are likewise very friendly, helpful and skilled. Highly recommended.

Joe Main

am a tenant at Crossbow and everytime I call PEKA I get put through to Becki. She is a delight. she is so knowledgeable about the area and the buildings. always full of suggestions. thank you for being so professional.

Chris Poole

My better half, and I moved into a Peka managed building earlier this year. The team at Peka are courteous, hard working, and professional. The building we live in is always kept clean, tidy, and snow is removed promptly. We have thoroughly enjoyed our experience with Peka, and we know you will too. Cheers!

Laura Schuelert

We have been working with Mark Walker and his team for the past two years. They are nothing short of amazing! They took over the management of our condo from a chaotic situation and quickly brought everything into order. As we live overseas, they have brought us peace of mind knowing that our home is in safe and capable hands. Thanks again to PEKA for your professional advice and management. We highly recommend your services!