Reviews of eQ Homes (Real Estate Agency)

Anis Serri

Very responsive they provide the best and greatest customer service, prices on point they look at clients as family, my clients are very happy with the products. different than other builders, dealing with this builder they make the transaction very smooth. I wish every builder had professional staff like EQ.

Adiy Q

EQ Homes is a very different builder. If you have gone through the process of a new build in the past, you know how stressful the process is. EQ does a better job than other builders in our experience at setting expectations and answering questions in a timely manner throughout the process. They have a concierge assigned to each project and they are there to help you through the process once the build of your home has begun. Their team overall is excellent from the sales team, to the design centre team, to their site supervisor and the concierge! No builder is perfect but the EQ Homes team does an outstanding job managing the build and delivery process with you. I wanted to add a one year update: after one year of being in our home built by EQ, we continue to be impressed by their professional attitude and their follow-up! If you’ve ever bought a newly constructed home before (we have), you know that most builders shy away from any issues post delivery but the customer service team at EQ Homes is fantastic and ensure issues we reported are handled and fixed.

Karim L

This 5 stars if for the outstanding quality of service provided by customer service representatives (specifically text message option on the website) and that before and after the purchasing process, to name just a few, Sara and Ben, thank you!

Sandra MacLeod

I bought a bungalow townhome in Riverwalk. EQ (and any of their representatives) have been nothing but accommodating throughout the process. In fact, went above and beyond when I had an issue installing my dishwasher when I moved in. Minor issues which are currently being addressed but overall very pleased with quality of work, design and client service of their representatives. Thank you for my new home!

C G

Having our new home built in Equinelle during the covid 19 pandemic, EQ homes construction have barely skipped a beat despite inconveniences and slight delays. We are beyond impressed with after sales service, and the quality of workmanship. Site supervisor Kyle Goodlad should seriously be give an award for his dedication and hard work, EQ homes get good ratings because of supervisors like him!

Vicki Lazaridis

All the sales representatives were very responsive and knowledgeable. They were there for all our questions regarding buying our first home and made the process as seamless as possible in the midst of COVID-19. We can't wait to move in!

Dasc Bona

In my steps to buy a new home, the customer service assistant had provided me with excellent customer service. The pricing was clear and transparent, all the detailed information was provided, even beyond what I wanted. I highly recommend.

Troy Kraus

Everything was completed to my satisfaction.

Nancy MacLean

I moved into my new eQ town home nearly two years ago. Like all new homes, I had a number of items that needed attention. Nothing major, and some really small. All problems were addressed in a timely manner, but what has impressed me the most is the polite, conscientious service I have received from both office and tradespeople. I would not hesitate to recommend eQ homes to anyone.

Wayne Carle

Very quick to respond, friendly and professional! Thanks for a great experience. So looking forward to moving into this community in 2022.

Jessica MacCosham

The sales centre team have been such a delight to work with! This is our second new build house and it is already going much smoother than our first one (which was done through a different builder). Jennifer, Claudia, and Lucie are all so helpful and ready at the drop of a hat to answer all of the crazy questions I have! They also respond in a way that shows they truly care about their clients, and want the best for them! I can’t thank them enough! We will be referring all of our friends looking for new build to EQ!

Charlotte Montgomery

love the look of your homes and communities!

Akyamaa Boateng

I had high hopes for my EQ home but the experience has turned into a nightmare. If you are considering purchasing,I would highly suggest you reconsider. This is not my first home or new build home so I understand what homeownership entails. My last home was with a builder with a “bad” reputation. The finish work, craftsmanship and attention to detail of that company far exceeds EQ. All I can say is thank goodness for Tarion warranty, money well spent. How EQ deals with multiple ongoing issues within the home continues to be unsatisfactory. Fool me once #neveragainEQ

Guy Marcotte

Our experience since our starting to shop for a new home has been impressive. From the first visit to the experience center to the final stages of the build have been great. The communication strategy keeps us informed at every step so we don't have to guess at anything. The trades are very respectful of our new home and treat it as if it was theirs. The staff at eQ have all been welcoming and attentive to every question we have had. We have built with other builders before and I must say, eQ is very well organized and methodical in their approach, leaving nothing to chance. We truly look forward to moving into our new home two months from now. Thanks eQ Guy and Cindy Marcotte

Muhammad Aamir Z

New home buyers stay away from Eq homes. Alot of my neighbours have the same problem. I bought a townhouse and the amount of issues with the flooring, grading, roof, missing items or uninstalled items was way to much. I had high hopes for EQ. They have very high attrition rate among their reps, I am now on 4 th concierge in 6 months. Any issues mentioned on pre delivery or 30days are still unfixed after 6 months after countless emails. The contractor they hire cause more damage than fixing. Stay away from EQ.

Bob & Jodie Lovewell

Very professional and always got a response to all my questions.

Greg Jenkins

My wife and I love our new bungalow.

Jacob Naumiuk

Nice set up great staff

Rob Hunter

Bad quality homes and service. I do not recommend this builder. Getting fake reviews from "local guides" to boost their reputation is deceiving. Folks need accurate reviews.

barb denis

Good morning Just want to give a huge shout out to Simon, Mark and Kevin from the Fernbank site for helping us out this week. You all made my day! . .