Reviews of Elevate Performance Realty & Management (Real Estate Agency)

Mcloudification

I have been with them for 10 years about. even through different management they have shown to be a pleasure to work with. Big shout out to Mimi with her exelant customer service

Varun M

We rented licar management property for only 2 months and moved out after all the vacating procedures, but LICAR management withdraw rent amount from my account for the rest of 2 months too!!!.At the first time when first time of their mistake when I contacted them,none of them was really concerned about the mistake they made and took 2 -3 weeks to get my money back.The same mistake happened again!!.and they are blaming some one for the mistakes.The burden is still with me even though I vacated the property. I won't recommend the property to any one. I don't think any one want others to take the non-rented money from the account and pay the over draft fee too!!!!!!!!!!!!.

Shae Frocklage

** REVISED** They are under new management and previous employees no long affiliated- much better company, thank you for a smooth move out process.

S W93

The best rental company in town!! I have rented from 3 of the rental companies in town and Licar is the best. Affordable places, maintenance people that actually show up when you call, and the managers and so kind and helpful with issues. We have had to pay rent late a couple times due to unforseen circumstances and they were always polite and patient and understanding. Seriously, if you are a good tenant and keep communication open then you will never have issues.

Carla Merrill

Didn't return my calls, wanted info on additional parking spot... nothing... no return calls on that after I went into the office.

Terry Cameron

Good rental company. We've been with them since we moved to FSJ. It seems most of their buildings are in good shape and we've never had to wait long for repair requests.

Istvan Geczy

I wanted to rent a studio in one of this company's apartment houses and the ad on their web site suggested that in case of long-term tenancy the price is negotiable. I was first accepted by Li-Car's administration and visited the building where the studio was located. The next day I called the head office with the intent to discuss the price with one of their top the managers (Lita) as I planned long-term tenancy (felt entitled negotiating the rental fee – as the ad hinted) but she was busy so I left a message but did not get a return call and eventually ended up walking to the company’s headquarter in Fort St. John a few hours later. This manager (Lita, although never introduced herself) walked out of her office and the first thing she said was "no reduction" in front of other employees without even asking for the reason of my visit or inviting me into her office to discuss this in a professional and friendly manner which is commonly expected from a reputable service provider. My only apprehension was that in such case why do they have the deceiving memo on their web site hinting price reduction for those planning long-term tenancy. She seemingly did not remember that and thought that the offer was only for 2-bed units (which, in reality, was not the case). I felt the rest of the conversation (2-3 minutes the most – in front of the company’s employees) was very unpleasant not because of my failure to get into a discussion of what the ad hinted, but because of the attitude of the company’s top manager toward a potential tenant. A small victory on that day is that the ominous sentence in their ad got removed by my suggestion. I went home and eventually decided to report this incident to BBB. When Li-Car management learned this a few days later (I guess they got notified by BBB), they changed their mind and with no explanation other than my unfavorable review they cancelled my appointment scheduled with the building manager to sign the lease agreement and having me to pay the deposit. In my mind, I did not do anything wrong just wanted to talk about something encouraged by the language of their ad and when I felt I was unprofessionally treated I simply reported the incident. It is obvious that my rejection was an instrument of retaliation because of my report. I am not very familiar with renting companies in Fort St. John and cannot generalize from this experience, but costumers should never be treated like this by a firm which is supposed to provide service.

Jermain Chow

Li-Car Management is by far the MOST PROFESSIONAL rental company in Fort St. John. From the office staff to the maintenance crew, they definitely know what they're doing. I HIGHLY RECOMMEND renting with this company.

Scott Edgar

Completely despicable. We paid rent early each month, kept things clean, were quiet and respectful, but when we moved out they treated us like we were running a meth lab in the basement. Like one previous reviewer posted, they will try and weasel money out of you once you move out. They were incredibly rude each time we dealt with them, completely unreasonable, and lacked common sense altogether. I would rather live at the Salvation Army than ever have to deal with Licar Management again.

Mike D

After my property was completely trashed under the management of another company that did nothing to rectify the situation, I was at a complete loss and devastated. I was ready to give up on being a landlord and was looking to sell my property. A friend of mine referred me to Elevate, after being with them for a year and she was super happy with the service. I called the next day and spoke to Jessica who met me later that afternoon at my property and walked me through the process to get it re-rented quickly. She was professional and personable and I knew right away that my property would be well taken care of. I signed a contract with Elevate the day after meeting her and she went straight to work. What a difference! Jessica helped me with organizing the Reno's, and was able to get it rented at a top market price almost immediately. I highly recommend these ladies over some of the other companies in town. The maintenance lady was on top of the leaky tap and had it fixed before I was even aware. Thanks Elevate for helping me keep my property in tip-top shape and placing great tenants!

Volodymyr Ruban

Best people in town to work with. Very social approach.

M

I have been with Li-car as a renter for years. The staff are helpful and efficient.

Derek Glover

This rental company will use technicalities to weasel extra money out of you. Their staff is not accommodating and has been rude to my spouse on a number of occasions.

melissa c

Unprofessional and rude. You are better off renting from any of the other rental companies in town. We don't rent from them anymore and we still have issues with the management there. They have 10 cats wondering around outside their apartment buildings and don't do anything about it. We called to let them know and the manager was so rude to us and talked to us on the phone with her mouth full. How professional is that??!!