Reviews of Serena Laye Personal Real Estate Corporation (Real Estate Agency)

Michelle Wellingham

I have sold and bought through Serena, then sold again. I can't say enough about what a great experience it was, each time. She sold my first home for more than I could have imagined, and sold my second home in record time (less than 24 hours!). With each experience, Serena really took the time to listen to me, to understand my family's needs, and never, ever made me feel rushed or pressured. She's calm, professional and always made me feel taken care of. Serena is amazing at what she does, very well suited to working with people as she really and truly cares (and it shows!), and just an all-around amazing person who took the stress out of my home buying and selling experiences!

Cindy Laye

Serena is a rare Realtor who always answers her phone, easy to get a hold of and prompt on all requests! She has negotiation skills which are second to none and she walks you through every step of the real estate process to success! Thanks for all your hard work - It is much appreciated!

Carly Bouwman

In the midst of a chaotic housing market boom, Serena was extremely knowledgable, professional, considerate and always a pleasure to communicate with... in fact she never missed a beat! She is also very patient and her confident/positive attitude about helping us find the perfect home while selling ours with the best value on both ends made what could have been a very stressful and hopeless situation into an easy and perfect manifestation. I couldn't be happier with her services which is just a reflection of the high quality and generous person that she is. You will not be disappointed! Thanks for all that you've done to help us Serena!!

Veronica Buus

Simply The Best ! Serena is Knowledgeable, Dedicated and very approachable, she makes you feel like a family member while working with you to find the right home .

Robert Gourde

I think Serena did a really good job,she was patient with all of our questions !!!!!

Michelle Taylor

Where to begin... Serena is one of the hardest working Realtors I know. I would give her ten stars if I could. She is charming, cool under pressure, has incredible market knowledge and negotiating skills that are unmatched. She works tirelessly for her buyer's and seller’s, so it is not surprising that she has so many repeat clients and a ton of referral business. If you are looking to buy or sell real estate or even if you are just thinking about it, you should contact Serena. I highly recommend her and can say without hesitation she will do an amazing job for you.

Earl Velasco

Very easy to work with and professional. Sold my condo sooner than expected. Negotiated on my behalf and satisfied with results. Thank you

Canada Mama

I don’t even know where to begin. My husband and I wanted to look at a property just for fun this summer and Serena was the selling agent on the home. Our first impression of her was that she was extremely kind, professional, and informative. We played around with the idea of selling our home, which never in a million years did I think I would actually want to do, and we chose to continue to work with Serena. She officially won us over when she made suggestions to us that would have been of HUGE benefit to us and our family, but would have come at a cost to her. Her selflessness in advising us formed a rock solid trust in her that I will forever be grateful for. She is everything you are looking for in a real estate agent and more. I can say with confidence that she not only has a passion for her business, proven by her professionalism, up-to-date knowledge of the industry, and work-ethic, but she genuinely cares for her clients and sacrificially does what is absolutely best for them. The choice to sell our family home was an emotional one, but she was there walking us through every step of the way and lead us to our perfect forever home. We feel absolutely blessed and honoured to have worked with her and have no doubt that you will be pleased with your decision to work with her as well.

Cyd L. Fox

Serena Laye is the definition of the consummate professional in every way ~ responsive, passionate, motivated, and direct; she is a gem to the real estate industry.

Be Spam Free

My situation was possibly a unique one for Serena, and she handled it very, very well. I couldn't be happier with her! She was recommended to me by a trusted friend, and time was of the essence, because I was leaving the country in a matter of weeks. Serena was left completely in charge (since I was going to be 1/2 a world away) and I could not easily return to address any 'issues' she may have. We met, and she made notes of details, brought in her photographer, and I left the country with complete confidence in her abilities. She is punctual, reliable, she pays attention to detail, and verifies everything she can before committing it to print, and asks questions to clarify more details so she can answer questions with authority when / if asked. She kept me well informed (throughout the short time it was listed) and updated by email, without me needing to ask her for updates, and her sales website was excellent! It provided all the details a prospective buyer would need before visiting the property. She went out of her way to attend to details for both the buyer and the seller. A few emails later, the property was sold, and I could not be more pleased with her!

Melissa Simpson

She's always available and not once did I feel like I was asking her too many questions or calling too much. She makes selling your home simple, straight forward and seem like a piece of cake. She will get you best value for your home. I wouldn't recommend anybody but Serena to get the job done to your satisfaction.

Mara Mercean

Serena has been amazing since the first day I met her! She has always gone above and beyond for all her clients, to make sure everyone is happy. She found me a beautiful apartment to rent in no time, and made the most stressful thing feel like a breeze. I strongly recommend her to anyone who is looking for the perfect home. She is absolutely fantastic, the most professional individual I have ever met, she is punctual and detail oriented and it is hard to come by someone like her. You rock Serena!

Quirk Piron

Serena worked really hard to help us negotiate the purchase of our new home. She was right there whenever we needed her working down to the wire to get a deal done and making sure we had the right information to make decisions. She also put together great marketing packages to showcase our homes for sale. In a slow market you need to have the best working for you and Serena is that person.

Connor

She is a very hard worker, I would recommend her.

Selina Mueller

Professional, reliable and always available.Sold our home for top dollar and also found our dream home for a steal! Thank you!! We would highly recommend her to anyone who is buying or selling!

Richard F

I had interviewed over a handful of agents and Serena was my pick. She successfully marketed and sold my property and kept me up to date through out the whole process. She has a true passion for the real estate industry and a passion for caring for the client just as much. I am thankful and recommend her to any one looking to buy or sell property!

Ruby Ord

Serena was very professional and easy to communicate with. She responds quickly and doesn't make you wait.

Jarmo Venalainen

Serena has been very professional, genuine, respectful and responsive in all our property transactions, right from first contact to the closing of the deals. We highly recommend her for anyone who is in need of real estate services.

Robert H

Serena is truly a remarkable real estate agent... She accomplished everything beyond all expectations... She negotiated an excellent deal as well she organized my move All I can say “ is your in good Hands” Thank you Serena

eknoor bajwa

Serena is outstanding realtor and I highly recommend her...

Parminder Sidhu

Excellent!! Excellent!! Serena was available, knowledgeable and patient. She explained and walked us through the process of selling and buying! She was able to tell us about listings before they hit the market and found us our perfect property! The process was smooth and enjoyable! We would use her again and again and recommend her to any one looking to buy, sell or both! You won't be disappointed!

Erika Fonda

We had the most wonderful experience with Serena. We couldn't have found a better person to go through the process of finding our happily ever after home! She has excellent communication skills and is extremely professional! If you are looking for the perfect real estate agent to sell or buy with Serena she is anyone's perfect fit!

anton yost

I cannot say enough about how amazing Serena was through the whole process of selling our townhouse and purchasing our home. She was always available day and night. We have bought a lot of homes, and used many different realtors, however none can compare to her . She went above and beyond, and was an excellent negotiator. She is our realtor for life. I would highly recommend her.

Ashley “Ash” Smith

What a piece of work, as Tennant's that had to move from our home as it was being sold she went out if the way to cause stress and hardship tried to rush us out of our home before our agreement I will and have told anyone I could of my dealings with this "realtor"

Jeff Courson

Ms. Laye has always been professional and has given excellent advice about property in the Fraser Valley. She's been responsive to my real estate information needs and has worked hard to achieve results. I definitely recommend listing with her if you're selling, and if you're buying, she's got excellent experience and insight to help you make your purchase decision.

Todd Mesher

Serena is an amazing Realtor to do business with. She sold my listing and got the deal done with ease. She is very professional and I would highly recommend her - with-out a doubt. If you are thinking of listing your home or buying a property in the Chilliwack and Surrounding area , I would contact her first ! She knows the area and will do an excellent job !

Holly Ewing

Serena was amazing right off the bat. I sent in a request for a phone call and she called me back within 30 minutes. She was friendly and professional and I liked her immediately. We set up a meeting and she was happy to accommodate any time frame. During the house searching she was prompt and responding to my emails and made appointments promptly. I could not recommend or say enough about Serena Laye. She is well worth the 5 star review.

Lynne Millar

Serena is awesome. Totally dependable. Covers all the bases. Keeps in touch. A delight to do business with. Completely trustworthy. Can't say enough. Highly recommend her.

Tamas Vegvari

I have been working with Serena to purchase my next home and she is hands down the best agent to work with. She is dedicated and always available, professional, good communication skills, great negotiator, and a genuine and thoughtful person who put my interest first in the transaction! I would use her again and highly recommended her to anyone looking to buy or sell! Easy to give a five star rating!

Jim Quick

We used Serena to sell our condo in chilliwack I would highly recommend her. if we called her with a question she was there to answer anything we asked she always answered her phone and returned calls within a short time\ made up a brochure with a professional photographer and did a great job advertising our condo Serena always went the extra mile On a scale of 10 We would rate Serena a 20. You could not find a better realtor than Serena

Luis Canedo

Serena is professional, easy to work with and a master of the area. Highly recommend her services for both personal and investment transactions!

Dominic Pazer

Serena has been a great realtor to deal with. She has been very reliable and knowledgeable. I really liked her prompt replies and NO sketchy business attitude. Would definitely use her again.

Henry Duell

I am most pleased to have the opportunity to share my experience selling my father's home while I live out of province. Serena worked tirelessly and was very professional throughout the process and was very helpful in all matters. Serena was very pleasant to work with and constantly kept me up to date and helped with the many complexities of my having to sell the house while being in another province. I would highly recommend Serena to look after anyone's real estate transactions in a precise and professional manner.

Simrandeep Chawla

Serena is the best realtor you would ever come across. I have been working with her for the past 5 years and she has been amazing. She will do anything to find you the right house at the right price and she will also get you the best price possible for your home. Everything is amazing about her.

Charmaine Provost

Thank you Serena. You did an amazing job selling our Father's condo. We are so impressed by your commitment and tenacity to get the job done. We will gladly recommend your services to anyone looking to buy or sell property in the lower mainland. Charmaine and Lisa

joe palmer

Serena is like a breath of fresh air! She is never too busy to address anything that comes up. Her energy and enthusiasm are contagious! She sold a home for a friend of mine who was overseas. He was amazed with her. She is definitely my go to realtor. Five star all the way!

G J

Serena was recommended to us, and we are very happy with the result she got for us. She professionally marketed our Chilliwack property, handled all negotiations and details for us, and achieved a premium selling price. Her communications are excellent and prompt and she provided us with updates and all details we needed without us having to ask for them. Serena's assessment of the market, selling times and pricing was very accurate. Serena treats all parties to the transaction with respect and professionalism. We would utilized her services again without hesitation. Thank you Serena!

Shawn Maron

Serena is thee best real estate agent and great person. She listens to what you want and gives great recommendations. Its hard to put in words, but if your looking at selling or buying a home she is the one you want. it was very good working with you Serena.

Angie

We would highly recommend Serena. We have sold and bought with Serena 4 times and were very happy with the outcome. She does a great job and always made sure that we are satisfied. Thank you for your hard work!

Jaykub Lei

Well, to be completely honest I thought we would never buy a house, but after lots of looking me and the wife decided to through Serena, which helped us totally put us at ease. She helped us immensely in finding our dream spot, the kids love it and the wife was overjoyed. If we were ever to buy and or sell again, I would highly recommend Serena to help get the job done Thanks again Serena for all that you've done and continue you to do

Todd Kohler

Serena is the perfect real estate agent in every category. I can't imagine there is an agent out there working harder to help you meet your goals of selling and/or buying your home. I was reluctant to get into the housing market mayhem that was happening earlier this year. After contacting other top realtors in the area and only receiving responses from support staff and/or from inexperienced realtors associated with the main realtor I was cautiously optimistic when I met Serena in person at my first viewing of a new potential property. I quickly realized she was super knowledgeable on the housing market, the process of buying and selling a home, the legal stuff, the house inspection stuff, the hazard and bylaw stuff, etc. and that she was going to be there to hold our hands every step of the way to help navigate the process. I was right, and in the end I ended up accepting a very generous offer on my place and getting a very good deal on the place I purchased, all through the guidance, hard work and wisdom of Serena. All of this without any pressure or expectation. She will show up rain or shine with her can do it attitude and help you realize your real estate dreams. I'm super excited to be moving into my new home at the end of this month and I owe a huge debt of gratitude to Serena for making this happen.

L Smith

Horrible experience as tenants in a house she sold.