Reviews of Jenny Lu C21 Realtor / Rental Property Manager (Real Estate Agency)

Diana Wu

Jenny is really good, knowledgeable, detail-oriented, and dedicated to her profession! She guided us step by step and arranged for moving, repairing, cleaning, staging services which made us feel incredibly comfortable and she was always looking out for our best interests. We would suggest her to anyone that is looking for a reliable, honest realtor.

kai shao

I highly recommend Jenny if you are thinking about buying a property in Chilliwack/Abby area. She helped us finding an investment property in Chilliwack, and is helping us managing it. She's very professional and very responsive!

Mary Song

Jenny is the best realtor that I’ve ever met, she is so kind, nice, professional, and smart.

Sabrina Swan

I can't thank Jenny enough for the service and the professional advice she had provided. As new BC residents, we didn't know the area and the housing market very well. Jenny provided us lots of help. She is very responsive to calls and text messages. She definitely is knowledgeable and honest. I highly recommend her!

Jeff Pacholuk

Jenny is a fantastic Realtor and Property Manger. Highly recommend her

mila Z

(Translated) Jenny is a very professional and meticulous real estate agent. She takes the interests of her clients as her job responsibility. She is very experienced and knowledgeable. I trust her professional ability. She is definitely not for the purpose of closing the deal immediately. She always does Considering many potential problems for the client’s interests, finding out many shortcomings or problems in the house that the client can’t see. This avoids a lot of trouble in the future, which is very real. I also bought a property that I’m satisfied with. This is me and She cooperated for the first time and was very happy. I believe we still have many opportunities for cooperation in the future! She is very familiar with the real estate area in the Fraser River area, which saves us a lot of time for inspection. (Original) Jenny 是位非常专业细致的房产经纪，她是以客户的利益为她的工作己任，她非常有经验和知识. 我很信赖她的专业能力，她绝不是为了马上成交为目的，她总是为客户的利益而考虑很多潜在存在的问题，找出很多客户看不到的房子缺点或问题，这样避免了很多未来麻烦，非常实在. 我也在她手中买到了我满意的房产，这是我和她第一次合作，非常愉快. 我相信未来我们还有很多合作机会！她对菲莎河地区的房产区域非常熟悉，省了我们很多考察时间.

dana robinson

I would strongly recommend Jenny to my friends, family and aqaintences when they are looking to buy or sell real-estate. She is hard working and operates with integrity, professionalism and patience. She is always timely in responding to questions or concerns. I also found Jenny to be a good listener, a very important quality. Call Jenny, you'll be glad you did...

Annie Gao

Jenny is a considerate and professional real estate agent. She not only provided valuable and up to date advice, but also dedicated to all the steps of the our home listing/selling process, including arranging minor renovation, cleaning and staging ... our house got the purchase offer on the 4th day of listing and was sold within 10 days. We are lucky to have her as our agent. Highly recommend for anyone who is interested in Fraser Valley areas!!

Jade Hou

Jenny is a very professional realtor. Under her help, we found our home, and we like it. She has a strong sense of responsibility. She is understanding, helpful and she is so nice. We were lucky to choose her as our realtor. I recommend Jenny strongly as your choice, and she will help you to get a great deal!

Udeni Abayarathne

Jenny helped us to sell our townhouse and find our dream home in chilliwack mountain road. She made everything very easy to navigate and was always available and helpful . Jenny is the best! She was thorough and professional and great to work with. She kept us apprised about available appointments and always let us know as soon as a new one came on the market. She was honest and forthright. We appreciate your help so much!We would recommend her to whoever is looking to buy or sell a home.

Kristi Martindale

I was very impressed with Jenny’s knowledge and professionalism. She accepted my input in the process and I accepted hers. She was available for any questions I had and also let me know when potential buyers were coming in. The negotiation process went easily.

Chris Pecor

Jenny was fantastic to work with. Fast responses, knowledgeable, and very helpful with all of my questions and requests. Will use again!

Sandra Lee

Jenny helped my family purchase our first home. She explained the process in a clear manner, reminded us what needed to be done throughout and always responded promptly. Jenny took us to see many homes and provided valuable input that we may not have considered. She is very knowledgable and personable.

pragyan burlakoti

Working with Jenny was an amazing experience. She is a professional, responsible and trustworthy real estate agent. In addition, she is a good listener and very helpful in finding solutions. She knows what she is doing! I highly recommend her for your any new project.

waynebetty kuang

I am not happy with service I got.

Rainbow Ahead

If you are looking for a real estate professional who truly put clients' interest ahead of anything else, Jenny is your best chance. Jenny worked with me in the past few weeks. She was very attentative and quick to find out what I was exactly looking for. She was responsive; within very short span of time, she gave me updates on the market situations with possible listing choices. She was 100% professional providing me pros and cons with full disclosure of every opportunity. As a top sales, Jenny never pushes for transactions. She took time to ensure I understood fully what I was getting into with her analysis and intelligence; and left sufficient time for me to think it over and make my own decision. Her quality of service was unmatched, in my all experiences working with other realtors. I have no reservation in recommendation Jenny's service to anyone.

Sharlyn Lam

My spouse and I started looking for our first home in January. We had no idea what this process was like and how to get started. Jenny Lu called me the same night that I had contacted her. She was the first realtor to get back to me in regards to my enquiries. This was a huge deal for us considering how hot the current housing market is. She was very patient and meticulous in making sure she understood what our needs were and what was important for us in order to find us the perfect home. Fast forward a couple weeks later we found a home that was in the perfect area and everything we could've wanted. Unfortunately, it was already sold the moment we were ready to view it. Jenny worked her magic and somehow was able to find us another unit in the same complex that wasn't listed anywhere. She had knowledge that this unit had a renter who's lease was coming up, she was able to secure us a viewing that week. We put an offer in immediately after viewing. By the time the listing was officially listed on LMS it had already been sold to us over a month ago. We would have not been able to get our dream home without Jenny's help. Jenny made it clear since the beginning that she is looking after your best interest. Despite being in such a hot market she still tried negotiating the price for us and included subjects that would be for our benefit. Jenny was helpful, positive and reassuring during this whole process which was at times stressful as a first time home buyer. She works tirelessly and kept us in the loop regardless of how early or how late it was. I can't recommend Jenny enough. If you are looking for a realtor for your next property I highly recommend going with Jenny.

Rayon Hang

“Jenny made the process of selling our home a breeze. The superb listing presentation of our home, along with the internet and social media marketing, brought us a top dollar for our home and in absolute record time. We couldn’t have asked for more! Your knowledge of the market, immediate follow up, honesty, feedback, sensitivity, and professionalism are top notch. We were impressed with your ability to make things happen and your expert advice in negotiations. We hope you know how amazing you are. We’ll be sure to recommend you to friends who are moving! Thank you so much”.

Qing Zhao

I had the best experience with Jenny. She helped me find an amazing house that I really wanted. Through effective communication, she understood what I needed. She worked very hard to find houses that could meet my needs, and made appointments to view them as soon as possible. In this very competitive seller's market. Jenny thought of various kinds of strategies that we could utilize to put the most attractive offer to the seller. Her expertise clearly paid off; the seller chooses my offer. I got my dream house with a fair price. She also took care of everything which was particularly important to us from recommending top mortgage brokers, renovation contractors, landscapers...even after the transaction closed I am deeply impressed by her professionalism, excellent communication skills, integrity and tireless enthusiasm that made the whole experience seamless. I couldn't have a better agent than Jenny. I highly recommend her.

Haichun Li

It was a pleasant experience working with Jenny. Jenny facilitated our moving from Alberta to Chilliwack BC, all the way from finding a rental unit for temporary stay to buying a property for permanent settle-down. We were so impressed by her professional approach, great expertise, and dedicated work ethic. Jenny was patient, detail-oriented, and committed to a solution that would maximize client’s benefits. We could not have completed the transition so seamless without her arrangement. She was cooperative and trustworthy. I would highly recommend Jenny’s excellent service.

Angele Pomerleau

I met Jenny this January we have a rental and we were having issues with last real estate rental firm. Jenny stepped in and she was probably the nicest person I ever met. Answered all of my question did not make me feel as if I was wasting her time. She answers her phone always and is very patient with people who run the appartment unit that we are renting. I would recommend her to anyone with no problem. She's a star I totally trust her and that is huge when your dealing with real estate companies these days. Thank you for everything Jenny!!

Ron Bhatti

Jenny is without a doubt one of the most reliable, hard-working and professional people my wife and I have ever had the pleasure of working with. She helped us buy our first property in July 2019 in Chilliwack and made the entire process of viewings, negotiations and closing feel safe, exciting and much less daunting than it otherwise would have been. She would always answer our constant phone calls and text messages and made herself available to meet in person for every detail and every inquiry at the drop of a hat. Furthermore, Jenny would call to check in with us, give us updates, and bring our attention to things that really helped us out as first time property buyers, continually saving us extra work and money, even after closing. My wife and I can say with certainty that without her, we would never have been able to get our dream home (and at a price much lower than we expected!). We cannot recommend someone more highly than we do Jenny. If you are buying or selling a home, she should be your first choice; she will most certainly be ours from now on.

tom mullen

My wife and I contacted Jenny to sell our Chilliwack property. Our dealings with her have been a pleasure. She is enthusiastic, hard working and very easy to work with. Time was taken to evaluate our requirements and advise us of what was needed to sell our property in a timely manner. Before long it was sold and we were able to move forward. We certainly recommend Jenny to help you with your Realty needs. A phone call is all it takes! Thanks Jenny.

Rupa Manabala

Jenny Lu is our property manager and as anyone can expect the supreme quality of Century 21 Realty brand, she is a walking example of this!! Working with Jenny is a guaranteed professional service and quality results! She is very passionate about her profession and knows the inside out of delivering high quality results. She puts her client's needs first! We do not know what we would have done if not for Jenny when we had to deal with tough tenants from a different property management, who threw us under the bus! She understood our financial loss and worked really hard 24/7 to make sure the loss was mitigated to the minimum. Jenny is very compassionate and a very true kind human being. She is our Christmas miracle and a blessing to our family! We love you Jenny! God Bless you! :-)

M FC

We are very pleased with Jenny’s service. We initially got her as property manager and she found great tenants for us. When it was time for us to sell our house, she patiently took care of preparing our place so it will look at its best. Note that we were in a different province the whole time. We sold our house in 2 weeks over asking and we couldn’t be happier.

庆勇胡

We are so happy that we let Jenny help us to sell the tenants occupied home. She made the whole selling process smooth with her expertise in the Tenancy Act. There are a lot to consider when selling a house that currently has tenants in it. Jenny spent lots of time to explain the rules, the process and the rights of each party. She kept everything clear and transparent, make the tenants feel like they are not being kept in the dark. We highly recommend Jenny Lu, especially when you are selling a tenanted house. She is very easy to work with, she knows the landlord-tenant laws well and she will let you have a stress-free selling process! Q.H / J.F

Meena Sandhu

Jenny is a hard working, honest, and caring professional. She helped my parents with purchasing their home and followed up with them afterword too. Highly recommend her!