Reached out to Punam to rent a property that they have listed on rent faster. She had no idea about the property and nobody from the company had visited the property according to the previous owner who showed it to us. We needed to set up a second viewing for the other tennant to see the house, and when I suggested a time asked if it worked for them she stopped responding. Three days and three messages from me later, two hours before I had suggested to meet I am asked if I can still make it. I drop everything I was doing and make my way to the showing. Mani shows us the house and it goes well. We want to move forward, so we are sent the application and told to send it to Mani. The next business day I am asked to provide the same information from the application, where it is then revealed Punam is setting things up without even having a copy of my application. I then send her a copy of my application because she can't get ahold of Mani. I have communicated verbally to Mani and on paper to both of them that I was looking to rent January first. Yesterday I was asked if I could meet that night to sign the documents. We were unable to both be there so I asked if we could meet at noon today. At 9:30 this morning I'm told to meet outside a local restaurant, and to bring first month's rent and damage deposit. I told her we were able to bring the deposit with us today, and we would have rent the day we actually took occupancy of the house, to which she stated that the date of the rental would be for December 1st, confirming that she hadn't actually read my application. She apologized for the "miscommunication" to which I said it's unacceptable that I have gotten this far into the application process despite communicating multiple times that I'm looking for possession on January 1st, to which she said "I am sorry you feel that way". A complete lack of accountability, hard to communicate with, poor internal company communication. Seriously do not deal with these people.