Reviews of MaxWell Realty Canada Head Office (Real Estate Agency)

Kelly Oster

MaxWell Realty goes far above and beyond for their Brokers and Associates. They constantly and tirelessly develop and implement top of the line tools and provide unparalleled support to our team. There is no other Real Estate franchise that I would consider working with. Thank you MaxWell!

Krystal Elder

We listed our house for sale in October 2019, and immediately after started looking for a realtor to help us buy in a different location. After looking at experiences other people have shared on Facebook, we contacted Sandy from MaxWell Realty. Right from the start, she was an absolute gem and we knew we had the right person for the job. She was real with us, and was happy to take us to different houses to get a feel for what we wanted. After living in a tiny mid century bungalow for so long, we didn't really know!! Unfortunately, COVID arrived before we could sell, and it took 9 long months to be able to move forward with anything. In that time, we solidified our vision, with Sandy's help. We had some very specific requirements to meet in regards to health and security, so it wasn't the easiest hunt. She picked up quickly on what we were looking for, however, and she knew what questions to ask to help us make decisions. She was knowledgeable about the areas we were looking in, and quick to relay anything she knew about different areas. She pointed out things in houses we wouldn't have thought to look at, and she learned to read us very well and figure out if we were excited about a place before we even knew ourselves. The only pressure we felt from her was to be absolutely sure we wanted to close a sale. She didn't want us to go through with something we might regret later (and we had a couple of close calls). She encouraged us to sleep before making any decision first. And when it finally came to purchase time, we saw a different side of her. We found THE house we wanted, several months after finally selling our own. She was FAST, EFFICIENT and RUTHLESS. She worked hard to help us get a lower purchase price, and was willing to push for even more of a reduction than we were. She knows what cards to play and where to draw the line. She made the process easy. She was very easy to communicate with throughout the entire time we worked with her, was fun to be around and made the game of the hunt fun instead of frustrating. She was super attentive to our needs and requests, and helped us get into the house we never would have dreamed of getting. Finally, after nearly a year and a half of working with her, I am excited to be able to fire her as my real estate agent, because she did such a great job that we no longer require her services. If you can't tell by the rest of the review..... I highly recommend her. Thank you, Sandy.

Joe Klement

Sunshine and Rainbows.. until your lease is signed. Renters beware. Sent an email on May 20th for Maintenance for Washer Sent a follow-up email on May 26th, told that she would file the request for me Sent a follow-up text message to David Bauer on May 27th, he said he would "get on it" May 28th I sent another email to Gayle asking for a turnaround time, I was told she was too busy and I should download an app and contact maintenance there It's May 29th and I still haven't heard from anyone either to tell me they are coming to fix, or even that they received my request. UPDATE: Since leaving this review, they have finally reached out to me. You see now what it takes to get action from some companies.

Alexa

Correspondence with Sasa was unprofessional to my elderly grandmother. According to her, she did not agree to work with him and has not communicated with him as her realtor, just took interest in a particular listing, yet he accused her of using him. When I emailed him back stating that I intended to review the correspondence, he said please do. Absolutely unprofessional, and I'm glad she didn't work with him in the end.

Wayne Davis

I recommended Angela Krause to my coworker because I had a great experience! She is very patient and informative. I was comfortable throughout the whole process and found a great home! Thanks Angela!

Adriano Mancino

Horrible communication, as a tenant after the lease was signed. Never answers emails in a timely manner if ever, and when I do get a response only partial answers. They took months to respond to maintenance requests after multiple attempts to contact them. There was a utilities screw up(our fault), we forgot to add gas and no one informed us for 8 months, they had secretly been adding utilities charges on and charging late fees for those. They charged late fees on top of late fees without providing us notice because we "should have checked the app" but god forbid they send us an email, phone call or reach out to their clients at all once they have a signed agreement. Worst of all they took nearly my $2000 deposit mostly because of minor cleaning issues such as "dusty window screens and dirty baseboards" even after a deep cleaning, guess we missed a couple baseboards and window screens so $2000. If I knew life of a cleaner paid so well I would have picked a very different career. Lets hope the RTDRS helps me out for this. Highly recommend avoiding David and his team before you sign, despite how friendly they seem before you sign.

Brian Hickey

Good

Shane Crawley

Great service for an emotionally hard time ( having grandpas old house torn down) we were allowed to have a last tour of his place and I will forever grateful for that.

kevin gnida

Ian provided exemplary service. Very skilled.

Cindy Kirby

Awesome company, great customer service got back to me right away and were very friendly and helpful. Definitely recommend MaxWell Realty!