Reviews of Canadian Urban Limited (Real Estate Agency)

r c

Nice selection

Tyler Beal

I can not being to express how poorly this company is run. After spending 27 months they chose to not respond to my request to move to a different unit with any kind of urgency when my situation called for urgency. I even asked the on site manager and it still took ages. As per the on site managers request I gave them notice via e-mail that I was leaving the building after they had failed to respond to my request for 3 weeks (march 26th to April 16th). They tell me that my notice was not sufficient notice and they are charging me for May rent. Keep in mind this is all during a pandemic. They gave me a CRAZY list of clean out requirements on May 5th, which I had not even opened via email until the 7th, I cleaned the unit on the evening of May 9th, top to bottom, they still charged me for everything as if it was not cleaned, because unbeknownst to me they proceeded to do the walk through without me and prior to me cleaning it. They charged me for the garage openers and the keys and to rekey the property even though I had returned the items mentioned. Absolutely awful company, you would think after 27 months of renting that they would be satisfied and work with me, currently filing paperwork with the residential tenancy dispute service.

Zander Zelmer

Absolutely the worst company I have ever dealt with.

Rose Posh

Dont even try to email or call this company. the customer service is TERRIBLE!! I have been trying to get hold of someone and no one every emails back. what a terrible way to do business..

bary alsado

Very bad experience, do’t even come close to.

Kieran McMahon

Avoid them

Sean Procter

Absolute Nightmare. Robbed me of thousands after disputing them not holding up their end of the lease. Do yourself a favor and avoid this company and it's sketchy employees.

Shane Gunn

My experience with this company has been a nightmare from the start. The culture of the company seems to be the root problem, based on my dealings with the building manager I’m currently dealing with and with everyone else I’ve dealt with. Impossible to get ahold of, they never return calls, they’re rude, condescending, and dealing with them always feels like a battle. A good company would put themselves in their customers’ corner, this company does the opposite. We were also lied to by the building manager, and mocked when we called out the lie. All correspondence with them should either be recorded or have a paper trail. Choose homelessness before choosing to sign a lease with this company, you’d be doing yourself a favor.

jordan parker

They are scam artists. Do no walk.... RUN away from any dealings with this company. They have screwed my brother in law out of tens of thousands of dollars. In a climate where small businesses are already struggling they're lies an neglect have caused an amazing local business to shut its doors. Absolutely do not deal with this company.

Chelsea Hannah

If I could have given them no stars I would have. They are completely unprofessional. Given the amount of poor reviews they already have, I don't feel the need to go into much detail of my dealings with them. I just want to warn people contemplating dealing with this company to steer clear. They are a bunch of liars and scam artists, with absolute intent to screw people over. DO NOT do business with them.