Reviews of Professional Counseling Center (Psychologist)

Taylor Lam

I'll give two stars just because I haven't had an opportunity to use their services yet (if at all). I attempted to call at aprox. 5:30-6:00pm so well before close, and was greeted with an automated message that both was difficult to hear and did not provide any option or direction to set up an appointment. After googling the website I was able to locate the extension they use for intake. Why this was not put into their automated message is beyond me and frankly is a major turn off and comes off as unprofessional and unorganized. But it doesn't end there! Upon putting in the extension I was then greeted with ANOTHER automated message saying to leave my name, phone number, and the type of insurance I had and that they would get back to me in two business days. This feels like an unacceptable way to go about taking patients, especially when every single other center has real people on the other end to try and help direct you even if it turns out they are unable to take you as a client. Then at least you don't have to wait wondering if you'll actually get a call back or not.

Jess v

The counselor was only interested in talking about himself. They did not listen to our child at all. It was extremely unprofessional. I am glad he asked me to sit in on a session so I could see how terrible it was. I never took our child back after that.

Carpe Diem

Nothing says help like a therapist telling a patient they cannot help you.

Nena Trivett

Great people

Haley Wells

When I first started going her it was nice ... until I got a bill.. even though I payed up front they made me pay it again. Not happy with the customer service when I was trying to find out why I had a bill of $115 the lady on the phone was not so nice and yelling at me she did not even explain why I had the bill she said she would call me back and never bid ..i had to call back 6 time in the last 3 months to find out what happened. will never go here again

Braden Wheeler

Linda is awesome!

Christina Kacanowski

Edit: There are good people here, but it takes a lot to hit one. The previous counselor documented nothing, not his alleged work, nothing. I hope Keith is happy when my parents are killed because he was utterly inept and busy condoning the abuse by the 12 year old on his grandparents, who can't take care of themselves.

Kerryn Crawford

The lady who answered the phone was ignorant with me trying to ask questions about why they wouldn’t see me. She said “we just can’t see you okay I don’t know we can not see you okay okay? Goodbye” very unprofessional.

Karen Stephens

Heather Schoefield is an amazing therapists.

Drake Ryan

I have been going here for 3 years and I am very happy with my therapist. Everyone that works here are incredibly nice and professional. I would recommend this place to anyone.

Michele Mahla

Very unprofessional!!! They are extremely rude. They do not listen to your childs problems at hand, instead they judge you as a parent saying there is something going on in my household for my child to be doing the things he's doing. They will CALL CPS ON YOU for seeking help for your child. They have ruined my life and my kids lives. Never let your child see the therapist alone either ! Trust me in this ! THEY WILL NOT HELP YOU THEY WILL DESTROY YOUR LIFE I DO NOT RECOMMEND ANYONE GOING HERE. If you know you child needs help THIS IS NOT THE PLACE TO GO.

Carrie Wendt

Suzette is amazing and great with children I make the 1hr and a half drive since we moved to come here.....they are amazing and Suzette has done so much for my son....I'm forever grateful... and the staff is great never have had an issue

Beka Blackwell

Very comfortable nice place

Tricia Campbell

EXTREMELY unprofessional. One councilor asked me why I don’t just “deck” my 13 year old autistic sister. And another councilor LIED about me refusing to sign medical documents and banned me from seeing the psychiatrist over this lie. I would NEVER refer someone to go here. They will do nothing but lie and avoid you!

BobbyStillHere

Very unpleasant and unprofessional place,I don't recommend it to anyone.

Emily Dixon

The psychiatrist I saw was rude and he constantly lectured me for my weight. He wouldn't listen to anything I said and made assumptions about me that were false. God forbid the medicines not be the right ones. Do yourself a favor and choose a different counseling center. This one is unprofessional.