Donna was one of the worst councilors I have ever seen. Was there to attempt to communicate with my ex because she is refusing to discuss some major issues that involve our children. This councilor has been seeing my ex and one of my kids for a few sessions. They have kept me in the dark about all of it. My kid gets "homework" but this is the first I hear about it. The councilor was already talking with my ex when I arrived 10 mins before our time slot. The email I had been sent the night before was addressed to my ex's husband, not me. When I got into the appointment it was clear that the councilor had a bias against me. I brought up a few of my issues but was given all kinds of excuses but no attempts to even offer a resolution. Right before I walked out after 40 mins of being told I'm the problem and my ex has nothing to do with it, the councilor said to me "so I hear you like to walk out of councilling appointments". That was the last straw for me, I could see I was not being heard and was not going to get anywhere with this councilor so I walked out. The councilor told me as I walked out that I had to pay for half of the appointment, which I told her I have blue cross and my ex has the info. The councilor also stated that they would be keeping a record so that when we end up in court that my ex could show that I walked out of today's appointment. I would have liked to have said told the councilor that yes I walked out today but my ex has walked out many times before me but she never heard about those because my ex wants to look good as always. To recap, if you are in high conflict with an ex and anything here sounds like what you have been dealing with, this is NOT the councilor for you.