Reviews of Asian Counseling and Referral Service (Psychologist)

Endris A Mohammed

This community is very helpful and nice kindly mostly the people working there they are very kind and helpful Is personaliy same and nedly thank you so much for everything I don't have a word to say thank you for all this community ....thank you for helping me to chenge my life ...

St Y

I don't wanna talk bad about any company or business or treatment center. But I had the worst experience with one of the housing case managers (Rae)! In my opinion, he doesn't have what it takes to be a housing case manager! He made an appointment with me, and never showed up! I left several messages in 4 or 5 days but never returned my calls! he didn't return my call until I talked to his supervisor named "Kelly". He pretended like nothing happened, didn't even apologize! Basically, they both didn't want anymore caseloads! If that's the case I understand but I couldn't understand why he kept blowing me off! What's the point of making an appointment if you're not gonna show up? Wow! It happened between Dec. 2019 to Jan. 2020.

p

This was quite a while ago and I’m shre many of these people are no longer working there, but I suppose it’s time. The counselors don’t know what they’re doing or how to treat clients. They have a cafe that’s kinda like an unpaid internship except, the experience you get is far more worthless than in a standard unpaid internship. In other words, you earn money for them for a $50 gift card every few weeks. I’m pretty sure Lilian Mak no longer works there but she was so petty, childish, and highly unfit to be working in a mental health agency, even if it was only in the part of it that exploits their clients. Oh, I forgot to mention. I didn’t want to be part of that training program; I was pressured by my counselor. Most of the people I met here should not have been working in this field.

Julia Hustler

Beautiful community facility offering counseling, case management, food bank, job seeking, pharmacy, cafeteria, and a variety of classes including fitness, dancing, and art (and probably more services I'm not aware of). Serving all populations, not just Asian. Remarkable art throughout the facility. Main parking lot and secondary lot across the street.

Shelley T

Great counseling here, the counselor is really helpful and patient and even available outside of counseling hours.

Linda Leon

Wonderful facility, staff is so very professional and kind.

Dylan Morgan

This is a terrible facility. I had an appointment scheduled, and they failed to call me to notify me that the intake person was out sick. The receptionist said I could be seen in an hour, so I waited around only to be told I couldn't be seen. Furthermore, the intensive outpatient program is a joke. The material consists of PowerPoint presentations on different classes of drugs and their effects. The instructors show up late and the claseses never begin on time. To make things worse, there are numerous translators in the classes, so there are several different languages being spoken all at once. Needless to say, this is very distracting. Bottom line: don't waste your time here unless you absolutely have to.

Joyce T.

This is an absolutely horrible place. They've called and sent me text messages (robo texts), yet I have NEVER used their services, called them or visited their website or even knew this place existed until they continually harassed me with unwanted text messages in the past month. I asked to be removed from their contact list 3 times, blocked the number which contacted me, yet I continue to receive messages from a number I haven't blocked. Be wary if you actually intend to use their services. Spamming me does not endear me to your services.

Valerei Renfro

I want to address a review on here about how if your not Asian this place will not help you. My suggestion? Give ACRS another chance because they help me & I'm not Asian. Another suggestion is you have to know what you want and state that specifically, if one person doesn't seem helpful then ask for someone else because then that is the only way that you will get anywhere. If the staff seem abrupt don't take it personally they have a tough job, I know because I've worked front desk, answered phones. But ACRS is a great place so don't write them off. Try again.

Meng Li

Terrible initial call with this practice. They sent me a confidential survey asking for a brief explanation of the situation. I provided a response as wanting to get help on being able to trust more and have better long term relationship. However, at the very beginning of the 1st phone call, the consultant said we are treating for depression, right? I said no, not depression. She said she's been seeing many patients and mixed up. I totally understand, though she should not have asked that so quickly if she was not sure. During the call, she does not appear to show any empathy at all, and just wanted to place me in a mental disorder category and write me a diagnosis for my insurance to cover the sessions. Also, she had many other questions. I was shocked by the way she was talking and went silent for a bit without knowing how to react, she kept on saying hello, hello, can you hear me... I felt totally disconnected with her.

Tin Can

Great stuff

mary nguyen

Mai P. Bui was not a good case manager, she is unhelpful. She should not show off her experiences to those who are unexperienced. It makes the unexperienced feel worthless. All the other case managers at job club aren't helpful either.

Garavi Nguyen

Job Club on Tuesdays is useless. Before they leave you on your own to find jobs, there is a brief lecture on etiquette, etc...I don't need to hear that, I'm not in school! I'm not there for a lecture! After their etiquette lecture, the case managers & employment specialists just leave you at the computer, while you look for jobs. What a waste because ppl. with computers can do that at home! Case managers and employment specialists don't have any suggestions & are not even helpful or useful. They do not provide you the resources for a career. Also, some case managers get a little impatient with you.

Ray Hubbard

I need mental help because I grasped the toilet of the asian ladie short hair turns right at the cheese cake factory in seattle.arapahoe court Nov.16 at 10ppam

lynluv j

If you are not Asian this place is not interested in assisting you. Especially if you are African you will not get no assistance with job placement this disgusting establishment is bias and low key racist.

Thomas

organization does not provide adequate parking for employees and visitors. nearby residents not able to park in the vicinity of their homes.

Chheangtay Kruy

It’s good to have the organization for those who need help and services provided, but I don’t one thing that is very frustrated when we need to communicate with the staff. Almost never answered the phone, I don’t know what is an issue.