Reviews of Lifemark Physiotherapy Blackburn & Taylor Kidd (Psychologist)

Richard Bowlby

My insurance company sent me here. After several "treatments" I refused to go any more as I was wasting my time. There was no hands on and 1 session was only 5 minutes long. They billed $100 for this session, and others. My current place is $60 and it is far superior. My insurance paid so I think they gouge. I have done lots of physio in my life and this was the worst experience.

Shannon Groat

They are so nice here and very thorough

Kiara Vallier

I had my first physio appointment ever today with Kathryn and it was by far one of the best "health related" experiences I've had. I've never been listened to as well as I was today and while my hip issue wasn't obvious from the outset, she kept with it and trying many different things until we could pinpoint where the problems are coming from. Up until today I've never had a professional take into account everything I was telling them about the pain I experience and ask so many questions to make sure they really understand what I'm trying to express, while performing her own assessment.

Jason Penrose

I've been going to Lifemark for a number of weeks and I've always seen at my appointment time. They've been very helpful and professional during my recovery, while also being warm, friendly and welcoming.

Andrew's Dad life

Great environment, friendly & knowledgeable staff that get results.

A C

Great professionals kind people, I can't believe the before and after. Highly recommended!

regalblue bell

This team is fantastic..

Krista Berg

Welcoming, very friendly atmosphere. Supportive services that make a difference!

Jason Hogan

This place is fantastic! I was sent here for a WSIB injury and they were great. The people here make you feel welcome and show a genuine care for your recovery and treatment.

Janice Carley

I am so happy I picked this place. I started seeing Emily 5 weeks ago and after the first visit I felt so much better. You did awesome, thanks Emily. The girls at the front desk are so very nice and friendly. I am all done for now but I will definately come back the next time. Best of luck to you Emily on your new adventures!

Bethany Wright

I have been attending physiotherapy and massage therapy at this location for several months and my experiences have always been wonderful. All of the staff are friendly, welcoming, and professional. They understand how frustrating recovery can be and have been immensely helpful in the process. I would highly recommend them!

Darth Love

friendly and helpful staff makes physiotherapy easier.

Chris Guertin

Great staff, very friendly. My first time ever going to physio, and they made it easy. I would highly recommend them.

Jason Frendt

I found their services very personable. With knowledgeable staff that get you results. Thank you Mike!

Laura Clarke

Very professional, friendly and helpful. Have done wonders for me in only 4 visits:)

Bria Sherwood

I have been going to Lifemark since my car accident. The staff are knoledgalble, compassionate, and take the time to get to know me and what will help with my unique circumstances. They have been so great to me and I would highly recommend them.

Kyle Cadogan

Everyone here has been great to deal with these past couple of months! The team working up front is always helpful, friendly and nice to chat with while I'm waiting. Christina, Heather, Tyler and Tanya have all helped me out immensely in sessions and I can't be thankful enough for everyone workout out here. Fantastic group of people.

Red Panda2437

Insurance sent me here, staff kept me here. 10/10 would recommend. Car accidents 0/10 wouldn't recommend.

Pauline Max

Friendly and professional staff. Flexible scheduling and treatment plan

Think for Yourself

Everyone is really friendly, and I got great advice from them

Kristen Rasila

Great staff, I always feel welcome!

Michael Muir

My daughter is interested in this and I think it is worth its while

Spring Heart

Althought they've changed names and locations, I keep coming back to this Phyiso when I need it. They're friendly, understanding and passionate about their work.

Laura Forkes

I honestly believe had I not had this Lifemark Physiotherapy set up I would never have made the progress I am making. Highly recommend the services here: great people and great efficiency , treatment and recommendations. Thank you

Dan S

Very helpful group.

ThatRunescapeGuy

Awesome place. Very friendly staff. Have just started my physio and I think it will really be beneficial here.

Andy Grant

Never took notice to LifeMark prior to an MVA. They have been superbly friendly and helpful during an arduous recovery.

Danielle Williamson

I would recommend anyone needing Physiotherapy or Massage Therapy to receive services from Lifemark. Everyone is so knowledgeable and friendly!

Taryn .C (TarynC)

They take excellent care of every person who goes there including myself and my grandmother. We love Catie =)

Tracy Knowles

The receptionist are very inviting and always greet you at the door. The Lifemark team is very knowledgeable in their respective fields. I highly recommend Lifemark for all your physio and massage therapy needs.

Erica Marie Burke

Very nice staff, very knowledgeable and has been very accommodating with scheduling.

Ontario Sassyass

It was necessary but brutal.

Natália Martins

Great services! Friendly, efficient and definitely helpful!!

Victoria-Amanda Battrick

I am currently back for my 4 time, with Lifemark and I honestly could not find a better team of people to work with. I have been seeing Lifemark since October 2017 on and off for various reasons and they honestly do tremendous work with injuries and pain therapy. I highly recommended calling or coming in to speak with someone, Lifemark does an amazing job at working with OHIP funded physiotherapy. I know that I will continue to work with Lifemark in the future when needed. Highly recommend. Fantastic environment, staff and treatment.

Arsh K

I really liked my experience here.. the staff is really friendly.. and the physiotherapist really do a good job..

Phil McMillan

I love this place. I've been coming to this physiotherapy since 2012 when it was in the playtrium building. I have needed physiotherapy multiple times and I always choose to come back due to the excellent staff. I feel like they care unlike other places I've been in the past which seem to just want to rush you on your way so they can get to the next appointment. If you need physiotherapy, massage therapy, anything they offer, come here!

Don Kingsbury

All I can say I enter your Physiotherapy treatment area in discomfort and pain, and leave in complete relief thanks to the work of Mike Twigg and his assistants.

Christine Walker

Amazing staff. They are so knowledgeable and incredibly friendly. I couldn’t ask for a better care team!

Shannon

I've had great experiences with both physiotherapy and massage therapy at Lifemark! Very friendly staff :)

Natasha Drobotenko

I would highly recommend Lifemark Kingston. After being involved in a MVA, I was referred to Lifemark by my auto insurance adjuster for physiotherapy, occupational therapy, and massage therapy. During my time I had the pleasure of being seen by Kathryn Dunikowski, Rachel Avery, Sean Dunikowski, and Sebastien Dance as my treatment team. They were knowledgeable, compassionate, and patient with my recovery process. At first, I was quite nervous about my recovery and its impact on my life - but with their support, I felt confident. They always listened to my needs and met me where I was at. I cannot thank them enough - I can only say great things about them all!

Dennis Robertson

Great and helpful staff and therapists

JS Grace- Henry

Amazing service! Best physiotherapist and deep massage therapist I have ever been to. As this was a result of being rear ended, they direct billed my insurance company. They removed the finacial stress which was just another huge bonus. Highly recommended

Demetrius Antonius

This place is amazing. And the building was just renovated.

P Parks

Very friendly staff, clean and a great location. Heather, Tanya and Michael took great care in my treatment plan and I feel if I stick to the exercises that I was taught I will see the results that I need. I will definitely recommend Lifemark to others.

Alicia Jessup

They are lifesavers! Such a professional office and so accommodating with scheduling

Suzanne CARR

Extremely welcoming staff, always positive atmosphere!

Dana Bowerman

Excellent physiotherapist and message therapists.

Karen Michiels

CATHERINE IS THE BEST PHYSIO ????WOMEN IN THE WORLD ????❤

Richard Roblin

I just finished a month a half of therapy with Lifemark . Many thanks to Kayla my therapist and Sebastion Gym worker. They were very professional in how they worked with me and very friendly and helpful when I needed questions asked. I would highly recommend this company for anyone looking for physio help. Thanks again guys , it was nice working with you.

Greg Yarker

I have used the services of Lifemark Physiotherapy here in Kingston after suffering a rare and complex injury at work. The team at Lifemark are superb! They've worked seamlessly with my WSIB Case Managers and Nurse Consultants and have been the driving force behind my recovery. Its nice to be able to enter the clinic and be greeted time after time with a friendly "Hi, Greg!" Catie is fantastic and so pleasant to talk to both in person and on the phone and a wonderful first impression to have when arriving for each visit. The entire team is extremely personable and professional. So nice to experience especially when it seems harder to find in organizations these days! The bulk of my Physiotherapy and Recovery has been under the guidance and care of Physiotherapist Mike Twigg. Since being injured, I've seen so many doctors and healthcare professionals who have made me feel like just another case or file and lack what I call good "Bedside manner." Mike is just the opposite. I can genuinely say he has taken the time to listen, not only to what I've had to say verbally, but what my body has had to say, physically. He takes the time to explain things in a very clear and concise manner. Every step of the way I have trusted Mike's guidance and expertise and its been tremendously reassuring to know I can tell him exactly how my body is feeling and that he genuinely hears, understands and decides upon a course of action accordingly. I appreciate the fact that he has taught me not only what to do to best aid in my recovery but also, just as importantly, what not to do which could hamper my progress. When your body is hurt it is so very difficult to trust someone else moving and manipulating it, but I have complete trust in allowing Mike to do so. I count myself very fortunate to have had Mike as a Physiotherapist. Assistant Sebastien has been a great help as well, always there to ensure I was doing well with encouraging words while helping me accomplish the treatments and physical exercises necessary towards achieving recovery. When you're in a world of pain due to injury, its very comforting in having the empathetic and reassuring nature that Sebastien brings. I'd recommend Lifemark Physiotherapy without hesitation. If you've had bad experiences with Physio in the past, you owe it to yourself to give Lifemark a shot. If you've never had any experience with physio before, do it right and make Lifemark your first. 5 STARS!

Robert L

Great massage

Bryan Hempstead

I have now been a client at Lifemark in Kingston for over a year. Upon my first visit, I was nervous about starting the process of physio and massage from an accident. Never had I needed physio and I had a million questions. The receptionists were amazing in teaching me what needed to be done and spoke to me as though I was their primary focus. This meant a lot to my wife and I! Quickly the team got to know me well and teach me about how to best heal and regain strength that I had lost. Upon returning for a second time, they remembered my name and my story and welcomed me back. They have made the recovery process stress-free! I would gladly recommend them to anyone as they are knowledgeable, polite, thoughtful and their team works well with one another to ensure that every client is treated with excellence!

Ron Huck

Great friendly staff who know their patients on entry by their first name. Impressive. Quality of service by all.

Franco DiPietrantonio

Friendly and knowledgeable staff right from day one. I highly recommend Lifemark Kingston for anyone with physio needs.

Anjum Dar

I was at Lifemark Physiotherapy Blackburn clinic to get 7 sessions of my back n neck pain. During all these sessions, the staff, the physiotherapists and the atmosphere was excellent in all respects. I started with pain status 7 and completed with 0 pain status. Thanks to everybody there. Regards. Anjum Dar, Amherstview.

Christine Langille

I was in a Motor Vehicle Accident mid September and was referred to LifeMark through my insurance company for a neck injury. Over the course of 2 months I received amazing treatment from Kathryn and Sean. Everyone was very welcoming and friendly. The front desk made me feel taken care of every time. I highly recommend LifeMark and will definitely go back if I need any further treatment.

Stephen Arnold

In response to my hip complaint, my physician prescribed physiotherapy. She didn't mention any particular physiologist so I just selected one that was convenient to me. Lifemark was also a familiar name so I showed up unannounced within a few days of seeing my physician. The receptionist at the front desk was very good and quickly made me comfortable filling out a medical history sheet. I was assigned to Mark and he, too, made me comfortable for my introductory 50-minute session. I came back for five subsequent 30-minute sessions which alleviated my hip complaint. What I learned was that in my reaction to my hip soreness, I was favouring it and thereby throwing things out of whack. Mark provided me with physiotherapy and showed me how to do a series of exercises on my own that would balance things out. He gave me printed illustrations which reminded me how to do them at home. Months later, I'm still doing those exercises.

Barbara A. Walters

Great knowledgeable Physio Therapists Great Assessment, Treatment plans,& Instruction

James Burke

I had a workplace injury.... I was going to another clinic and paying out of pocket hoping to be reimbursed for a portion of the cost, thinking it was a sure fire way to receive REAL treatment. I later spoke with WSIB who asked that I consider consulting a clinic that they already had programs, direct communication and billing with. I admit I was reluctant as I thought this would mean I'd receive bare minimum consideration and treatment....but my visits to Lifemark were all SO much more effective than what I had received previously! I saw progress with every visit, they put a lot of consideration into my situation... They also worked around my schedule- and were very accommodating on days when I had my 5 year old in tow....⭐⭐⭐⭐⭐. Almost worth getting another injury.

Laurie Adams

The treatment i have received here has helped me tremendously. Staff are kind and helpfull. I would recamend lifemark Physiotherapy!

Nick Kekkas

COVID happened at the beginning of my treatment for a lower back injury. My sessions had to be switched to virtual appointments. The staff were punctual, professional, and most importantly effective at treating my back and offering support.

Carolyn Sprague

Fantastic services and staff once you get in. Very personable and knowledgeable staff.

Lori Patchett

The staff are very friendly and so helpful in every way possible. Very clean.

Renee Belanger

On Dec.6, I spoke to the woman in intake who transferred me to reception to schedule an appointment. I left a detailed message, I asked for an appointment with Mr. Twigg because my rehab focuses on the shoulder and elbow, he specializes in these areas. They say they will return phone calls within 24/48 hrs...they don't, they never returned my call to setup an evaluation. Lifemark Physiotherapy is losing money and clients because the office staff don't care.

Kimberly Martin

The secretaries are extremely polite and very welcoming and both therapists are very kind to my daughter and take the time to explain the exercises to her

Colleen Sadler

Very knowledgeable and caring staff!

Jean Machesney

The people there are wonderfull and great to work with

Edwin Berbesi

Pleasant environment, friendly and professional staff. Highly recommend their services! Thanks Lifemark

Robert Lavergne

excellent services and very friendly

Jennifer Hogan

Wonderful and attentive staff, that puts the care and well being of their patients first. I watched as they took exceptional care of my brother's injuries and saw what a difference it made during a difficult time. I would highly recommend them to anyone needing help in recovering from an injury or age related pain and discomfort.

Sandy Chamberlain

Great staff, great environment.

Kristina Sutton

Excellent services and specialized care. I can't believe how much better I feel since seeing Shraddha and Sebastian. Thank you

Sandra Connors

Great help, fast in and out

Charlene Schramm

I chose Lifemark based on a suggestion from another client of theirs and was very happy with the service and care they show towards their patients. Kathryn and Sebastien were very sufficient in pin-pointing the areas of concern and coming up with a treatment plan that I could work with, especially with my busy schedule.

Sarah Simundson

Fantastic experience. The people are very welcoming and professional. They've been doing a fantastic job trying heal my pain.

Richard Cork

Fantastic service...these people are the best.

Debbie Martin

Excellent customer/client service. The team is very attentive to my needs to successfully rehabilitate and work through the injury that has restricted me from doing the tasks I would normally not think twice about! Thank you for you expertise, support and therapy thus far!

Eddie Ramel

Great friendly staff. Very professional. They know what they do best.

Mary Overvelde

Michael Twigg is the best physiotherapist I’ve ever experienced. He is caring, attentive, helpful and professional. My husband feels the same.

Just Me

I went here for 6-8 weeks and when I had come in for my initial appointment I was met with a fair amount of paperwork because of where my injury was but also by WONDERFUL and caring staff. All of the receptionists I met were wonderful and they seemed to remember everyone who came and went. My work made me feel like I was faking my injury but at Lifemark they made me feel like everything I said and every bit of pain I felt was not judged or dismissed. Any issue or concern I had they worked with me through every step and always continued to make sure I was okay through every step. I strongly recommend Mike and his team :)

Jesse

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Ian Foley

amazing staff and service would highly recommend going if you have physio or any pain problems :) two thumbs up :).

Angela Whitehead

I was so pleased with Shiv and the service he provided. He really took the time to listen and try to help with my injury. All of the recommendations he suggested helped and I feel much better now due to his knowledge and compassion!

Denise Damore

Catie helps and tries to take care of all your needs...paperwork is incredible, organized etc. If she does not have the answers she tries to find it for you.Very thankful for her. The staff really work with you..Sean, Sebastien,Tyler all all very educated and experienced in what they do...Emily is the sweetest and very empathetic. Highly recommend this 1 stop facility.

Anthony Barone

I have been receiving treatment from two different Lifemark locations over the past year following a MVI. I started my treatment at a Mississauga location over the summer, and am currently reciecing treatment in Kingston. I found transitioning to the Kingston location very beneficial over the previous treatment I was receiving. The staff and services here are far more involved with and dedicated towards maintaining a positive environment at the clinic, as well as ensuring the various needs/concerns of all patients are heard and met.

Tina Battrick

Great place to go when your have aches and pains

David Guindon

The whole team here has been great and kind to me and have really helped me recover from my injury. I would recommend this place 100% to anybody

Jessica D.

Horrible experience. Not sure how they’re rated so high. I took a screenshot of a lady’s review back in early May who was having a similar experience who’s review has mysteriously since disappeared (so I attached a screenshot) I started having major issues with the professionalism of the office staff less than 2 months after beginning treatment here. My physio appointment was cancelled 20 minutes before (not the 1st time this has happened during my time spent there) and I was unable to reschedule my appointment for quite some time only to find out by another staff member at a different appointment that my physiotherapist was on medical leave. It would have been nice to have been notified and had a plan in place for a new physiotherapist so that my treatment was minimally disrupted! So I waited weeks to have an appointment with a new physiotherapist set up. I had a consult with her, she was great, I was looking forward to working with her, then I get a call saying she’s also gone on medical leave and I’d have to wait for them to find a replacement before I could restart my treatment again. I continued to go to kinesiology and massage therapy appointments in the meantime. About 4 months in I started getting harassed by the front desk staff about payment even though it was all through insurance. They were very unprofessional in the way they were trying to deal with the billing issues. Everything was fine for a couple months. I went in there today and was told that “their staff don’t work for free” (their words) and that they needed me to pay them. (Again, this was through my insurance) I walked out, as I was so upset with the way I was being talked to. And this hasn’t been the first time. Besides Kathleen at the front desk, who was always polite and helpful, the other receptionist was very unpleasant to deal with, and the staff there were aware as well, they always told me to call back later when a different staff member was working. This place is a mess. I feel like I’ve wasted 7 months of my life. My physical condition has barely improved overall in the last few months, despite me being diligent with attending and booking appointments (and I’ll note, that very much was left up to me to make sure I was booked in, as they didn’t seem to care about making a treatment plan and sticking to it) I have put way too much trust and patience into this shoddy business and I’m hoping someone reads this and looks elsewhere. As if dealing with the physical and mental pain of an accident isn’t hard enough, this place just makes your life harder. Shame on this place for making already vulnerable people feel like the dirt beneath their feet when someone is already at rock bottom.

ryan stewart

Great people, great service!

Hayley Milligan

Go Catie Go!????

Jay James

Great people and very helpful

dale springer

I felt very cared for and the staff was knowledgeable.

Kim Burley

Extremely helpful and understanding of situations, I have been with them for months and have nothing but positive experiences. They make you feel included in the plan to recovery! They certainly appreciate each and every client!

Jen Harrington

Great treatment both from the front desk to the medical professionals. Made recovery manageable with positive results.

Carl Chamberlain

Great staff and great service. Always greet with a smile. Great product knowledge

Dan Swain

friendly knowledgeable staff!

deb mckay

I was recently referred to Lifemark by my doctor.. I welcomed the approach that Kathryn and her team of Sebastien and Travis designed for my wellness plan. The staff at Landmark are friendly and welcoming. I highly recommend this group for physiotherapy .Thanks so much

Jim Dee

Front desk friendly and acommodating. Physiotherapist, Mike Twigg, very knowledgeable and explained his assessment clearly and understandably. I felt confident with his treatment plan.

Marc Lalonde

Very professional, kind & caring. My wife and I are both seeing Christina and she is exceptional in every way. Highly recommend this facility.

Syd Ha

The receptionists are always kind and friendly and everyone there are very nice and friendly people and very helpful

Steve Fraser

Staff takes great care of you

Greg Smith

Qualified, experienced, professional, helpful, caring, understanding, motivational, clean, organized, team oriented, polite, well staffed, nice facility. I would recommend this business and staff to people who wish to make gains with their physio needs.

Carmita Tan

Friendly staff who knows their stuff. .

Catie Chamberlain

I attended, having had some problems with my shoulder, and low back. I had a massage with Hilary, and she was amazing. After my first appointment my muscles already felt looser and less tight. She also provided me with exercise to help strengthen my muscle to help prevent future issues, which have helped a lot. I would go back in a second if I had any more issue.

Janet Stapley

Went to see Michael Twigg for vestibular treatment due to vertigo. He is very knowledgeable!! He made me feel comfortable, was always on time, and answered all my questions. I was sent home with exercises to do, and my vertigo is now gone! I’m so happy to have found Lifemark and Michael!!! My life is finally back to normal!!!

Mark Stirrett

The staff at Lifemark have been an extremely professional group that has been instrumental in my recovery from my spinal injury. I would highly recommend this clinic to anybody needing physiotherapy and kinesiology help and counselling while on their path to recovery. Thanks, guys!