Reviews of Sullivan + Associates Clinical Psychology (Psychologist)

Kyle Lees

My child’s been going to Sullivan for closr to a year now, and I see real progress being made with her. The staff are very friendly and accommodating, and have been able to help a lot.

Ismel Gonzalez

My appointments with Hanusia have always started in time. Sessions have been productive so far and have beenmeeting the goal I set out from the start.

Kelma Yellowhead

Sullivan is a great place to begin your healing process, they have really good councilors, they set us up with a good match. All the staff are very friendly. ????????????

Mariella Coltellaro

Was not pleased at all with the service received. Was not given the services initially requested, inaccurate conclusions were made, felt very much like a big waste of time & money to only make matters very much worse. Did not help, made situation worse, very very unsatisfied & upset.

dylan brunton

Excellent environment, peaceful and easy to communicate with everyone

Bradley Gilbeau-Bannon

10/10

Toan Lâm

No words can express how awesome Sullivan+ Associates is. They are incredibly caring, loving, thoughtful, and friendly.

Claire F

Extremely professional, great administrative and clinical staff. Appointments and communication are always super quick and staff are all friendly. Would recommend to anyone! :)

Kerrie Maz

For my first appointment it was very amazing. I am 100% pleased with there service. Very professional and organized.

Mika Mercey

Very understanding and professional. Helping me with a particularly complicated case.

D Winthrop

Because the schools are understaffed and not qualified to deal with special needs/exceptional kids.(The Ed. Assistants are not available except in extreme cases), I feel you should provide clear instructions re. test results so that parents can utilize the information to help their children at home. My child scored in the .4th percentile on the verbal comprehension part of the Psych-Ed Test(school ordered) but I am only now figuring out how to address this extreme challenge. Seven wasted years while no one had a clue re. how to deal with this particular challenge. I finally figured out a better way on my own, but in the meantime my child dropped out of school, engaged in self-harm behaviours, became house-bound, isolated themself to the extreme. I could provide specific suggestions on how to compile a 1 page synopsis that would have helped me immensely re. comprehending the nature of the challenge and helped me to help her. Nobody else was in a position to provide this info. I would have gladly paid for this information from a qualified professional. Maybe you should consider flagging Psycho-Ed Test(and Sub-Test) Scores falling in the Extremely Low Percentile, emphasizing "trouble spots" also perhaps giving Parents an option of further testing/help in this specific area.. Suggestions provided at the end of the Report were not realistic, and assumed educated and available help at the school level. More specific info about verbal comprehension challenges and strategies would have given me something to work with. Information is power. Not complaining, just suggesting.

Erin Wesley

Some of the best services I’ve ever received. Super understanding and kind workers and I’m always greeted with a smiling face. I’ve never been to a better place.

James White

There is so much I can say about Sullivan and Associates, but nothing would do it justice so I'll keep this short. They gave me my life back. I received fantastic therapy for OCD which returned me to a normality that I thought was lost. Another thing I notice about Sullivan and Associates is that they genuinely care about their clients and they always do their best to find time for you. If you want a counselling service that you can trust, this is the one!

L84AD8 YQT

A comfortable and safe environment. The staff is warm and welcoming. Couldn't have recieved any better counseling and help through an extremely tough moment in life.

Mario Parker

I normally don't write reviews, but I felt after today I just had too. I had an amazing experience, and the assessment coordinator was so helpful. The staff was friendly. The positive vibe of this clinic is so up-lifting.

Flaming Fire Gamer FLAMING FIRE SHOW

I've been seeing my psychologist for a couple years and it has helped me a great deal. If i was in living in town my appointments would be more regular because I'm 330 km from the city, I sometime have difficulty making my appointments. During couple of times i was able to do my appointment over the telephone. ***** Will highly recommend..learning DBT helps me have a better out look on life.

Jennifer Veal

We have been accessing the services at Sullivan and associates for almost two years and it has proved to be an invaluable support for my daughter and our family. I can not say enough wonderful things about the support she has recieved.

An M

Professional and caring staff who will help you through difficult times. Take care of your mental health!

Jordan McDonald

Susans been great to work with along my road to recovery! Depression, anxiety, and PTSD were ruining my life. I still have a long way to go, but you gave me the tools to get there. Thank you!

Sonja Wiita

Great place!

Amanda Talarico

Ashley has been phenomenal with my care. I lucked out big time finding someone I click with right away when finding care for my mental health.

RTC Construction

Confidentiality broken. The Service received was for a different porpoise then what was asked for or needed. Bad experience !

Rebecca Skean

I have been going to Sullivan for years for my son. He really likes his therapist (Trevor) and enjoys going for his appointments. It took going through two other therapists elsewhere but my son clicked with Trevor right away! Very satisfied with the service - both with the therapist and the front counter staff. The support has been fantastic for my son and for us as a family. Highly recommend Sullivan & Associates!

Sarah Donaldson

Dr. Sullivan was very thorough in assessing our son. We now have a much better understanding of his learning and social struggles, and we received great recommendations for helping him at home and at school. We were very happy with our son's assessment.

Ashley Mciver

The office staff is very helpful, friendly, and welcoming. I’m very happy with my experience and feel as though I was matched perfectly with my clinician. They have definitely exceeded my expectations.

Ryan Fisher

Love the staff and everyone:) the staff makes everything better by talking out your feelings or anything on your mind! Making you feel like you belong

Robert McFarlane

I had a really positive experience. The staff were super friendly and welcoming. The office was nice. The councillor was really understanding and helped me through some rough times.

M A

Really excellent service. Caring highly trained staff that make it a safe and welcoming environment.

Magz

Since I've started my sessions, it's been very helpful and successful. I would recommend this place to anyone needing some help!! I feel safe and secure with sharing..

Craig St. Cyr

It really helps to get these things out of you. I was matched with Chris K. and immediately felt at ease. Zero judgement, just a professional opinion. Sometimes that's what we lack. 10/10 would return for the next mental breakdown.

Tasha S

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Barb Scanlan

I have been working with Hanusia, l just love her and will recommend her to anyone that needs someone to talk too, ???? Barb Scanlan

Anne Schell

Everyone was professional and really friendly.

Patti Spade

Sullivan employees make it extremely easy to access services under an mva claim. They are compassionate people who follow up and are on task. They value good match with therapy. It is collaborative and meaningful. Couldn’t be happier with my services. Helped tremendously. (for myself and my teen)

Jason Corbett

I made an appointment at Sullivan without a referral and was paired with a great therapist who really listens!

Ali

I recently started CBT at Sullivan and Associates for anxiety and excoriation. I was hesitant as I wasn’t sure it was going to work but I can honestly say that after the first session I had made huge gains. The staff are very friendly and make you and your health an absolute priority. I highly recommend this facility and it’s treatments. Thank you Sullivan and Associates!

Lorraine Lortie

Excellent service from testing to diagnosis to ongoing treatment. I am very grateful to have Sullivan to help my daughter and I navigate her autism journey.

Jennifer Cavezza

Sullivan and Associates is such a welcoming place. I feel very comfortable there. I tried counselling a few years ago at a different location and did not think it was for me. I decided to try again this year and I realize now that I just needed to find a good fit. Ashleigh is the best and has helped me make huge strides in my mental health. I have never felt so good!

Stephane Leblanc

This is a Wonderfull service provided by the Sullivan + Associates Clinical Psychologist. They have found the perfect match for me. Thanks

Cory Miller

Very professional and courteous. The staff is friendly and makes it easy to use their service. Robbie has been a great help and really easy to talk to. Thanks for helping with my recovery.

Magni 691

Very disappointed and frustrated with my experience. Referred by my physician for an assessment. Was instead booked for a counselling session which turned out to be a Coles Notes version lecture on CBT (and not a particularly good one at that). My concerns and issues were barely touched on nor was a path forward really discussed other than that I could book another session if I felt it necessary -- why would I given that I got absolutely nothing from the first session? I was then told I could book an assessment at a cost of $1500. This was my first experience with counselling and I wasn't too sure what to expect but it wasn't to pay $150 for an introduction to CBT with little to no discussion as to why I was there. I really hope that my experience is an anomaly and that barriers to getting help don't extend to the counsellor's office.

Tracy Boucher

I felt heard and understood, I also felt reassured by the end of my appointment, I look forward to my next apppointment.

Raeghan Howard

Amazing, accommodating staff. Very comfortable environment.

Samuel Pervais

very comfortable and safe...happy to go there.

Chantelle Hudson

Everyone’s really nice and very helpful. I enjoyed it here.

Danielle Spuzak

My personal experience has been excellent! I highly recommend anyone interested in having better mental health and overall happiness to contact them.

Mikalz Kakepetum

Best in help... friendly, comforting.... Can't wait to see them again...

Blaine Martin

First visit went well, clinician was professional and caring

Kayla M

I attended my first session this past week. I had a pleasant experience. Upon entry I was immediately greeted by the secretary who was friendly. I was checked in and brought to my session shortly after. Although I have only attended one session I do feel that my therapist is a great match and look forward to attending more sessions.

Meghan Niittynen

I’ve been sending Jen Patola for over 3 years now and I truely don’t know what I would do without her! Sullivan has really helped me through my life. I highly recommend it

Kathryn OrlociGoodison

I have been attending Sullivan + Associates since December and everyone I have interacted with has been kind and helpful. The services I have received here have been extremely useful and exactly what I needed them to be. If you are struggling and need help or need to see someone simply to talk about life and its problems I would highly recommend this office and their services.

Mark Houston

This is one of most professional and compassionate clinics that I have had the pleasure to visit.

Shawna Simmons

I find myself digging a little deeper into my self and putting a lot more optimism in my day to day life thanks to the support of these sessions. The lady I see, is absolutely wonderful and really helps me think a lot more clearly. Good for anyone needing that relief or guidance.

Jennifer Cavezza

Sullivan and Associates is such a welcoming place. I feel very comfortable there. I tried counselling a few years ago at a different location and did not think it was for me. I decided to try again this year and I realize now that I just needed to find a good fit. Ashleigh is the best and has helped me make huge strides in my mental health. I have never felt so good!

LAUREN MCCOY

I have been meeting with Elsa on pretty much a weekly basis for about two years. I find her relatable, empathetic and to have sound judgement when suggesting a course of action towards my healing. She ensures that I am comfortable with her suggestions and asks for my own input on a regular basis. She communicates effectively with WSIB and the other clinicians on my health team as well.

Kelly Gibson

My youngest daughter had her very FIRST in clinic session scheduled today following a year of virtual appointments due to initially co-vid then having had an accident and limited mobility with 2 fractured thoracic vertebrae. She did however attend some virtual sessions but it was always challenging due to the technical difficulties in sending her meeting codes/ID's to enable her to sign in via computer and attend virtually from her bed. I would have to call from my busy workplace to attempt multiple times to get her signed in with her counsellor as she really looked forward to the sessions. Codes were often not sent or the codes that were sent were incorrect. This did result in her sessions being shorter than scheduled due to these technical difficulties. I was completely understanding and relieved just to have her speak with her counsellor but not once did I question these technical difficulties or ask for a discounted rate due to the shortened session (I was simply told by the receptionist that the system was having problems sending out codes and they were working to resolve them). After my experience today however, I am very disappointed. I left work early to drive her to the clinic and my daughter was so happy to finally be well enough to meet her counsellor in person. Upon arrival I was abruptly told that I didn't "SHOW" for the last appointment and that the office manager cancelled ALL her future appointments for both November and December and we would be charged a $50 no show fee. I left with my daughter feeling that I had done something wrong. I checked all of my voicemails (as I do regularly), emails, junk mail and texts to try to see if I had possibly missed a call from the office manager explaining why all my daughters appointments had all been cancelled but there was absolutely nothing. Our family do own and operate 3 local businesses and I certainly understand the impact of "no shows" in staffing and revenue but I feel strongly that this was not my fault and I should have at the very least been contacted by some means. Farrah, my daughter's counsellor, on a more positive note has been exceptional but a huge thumbs down to the office management.

cindy byers

I have had an exceptional client experience, the staff has been top notch and I am very satisfied with my clinician match.

Janeen Rioux

I have had such an amazing experience with Sullivan & Associates. The staff is always so friendly and helpful and Heather S has helped me so much in a number of areas of my life! I’ll definitely be sticking with Sullivan & Associates for my theraputic needs.

Kyrstyn Thompson

I had my first appointment here after my brother had told me that he was really happy with the match they made for him, and I felt quite the same way. I had a phone appointment, but I would have preferred to be in person. Regardless, the lady I was speaking with still made me feel very heard and understood, and I left the session feeling more hopeful and in control than the usual exhaustion I feel. Highly recommend!

Paul H

Sullivan + Associates were pivotal in giving me the tools to move on . Highly recommended for those looking for help .

tammyup1

Service provided was genuine caring. Great insight and valued advice and tips

selina legault

Great place. Always on time. Very helpful

Anne Harvey

I am really learning different ways to communicate, share my concerns and expressing myself different ways! I wish in the past, I would have taking a course on expressing myself instead of many courses that I haven't use in my career! In School, I hope they are teaching how to express yourself to the students about creating clear and effective messages! I learned every time I have a session at Sullivan! Thank you for answering my concerns and prayers! ♡ ♡ ♡ Anne Savard Harvey

Christian Bananish

A nice atmosphere and trendy design.

Kristy Hansen

Highly recommend this place to anyone and everyone seeking services in Thunder Bay.

Samantha Hill

I am so happy I was referred to this agency. Always make me feel welcome and comfortable with feeling I can be open. Sean is extremely easy to talk to and helping through so many things.

Jeannette Maclam

It took me a long time to decide to go for counselling. I finally decided to go. I had my first appointment and it was good. I think I will be able to work with the counsellor they have set me up with. Cyrus Spoon

michelle mccoll

Professional services, welcoming environment with great staff, I am very grateful for their ability to respond and provide support both quickly and sincerely when I needed it the most. This is the second time for me to utilize the services, and while I feel the tools I learned to use in my first sessions were effective, apparently I'm human and need a tune up..... Sometimes you just need a little guidance, and someone to remind you it's going to be okay, remember you have successfully went through a number of challenges why would this one be insurmountable? The first step is the hardest sometimes, our families and friends want to help but we need them as family and friends, having a "professional" ear means your family and friends can just be that : ) I would not hesitate to recommend the services at Sullivan.