Reviews of Thriveworks Counseling (Psychologist)

Digsoftheday

I was on the phone for an hour trying to make an appointment for my daughter. I talked to this woman named Jasmine. First she told me she couldn't find my file, and then after 20 minutes of waiting for her response to see if she found my file, with the help of upper management, she finally told me she found it. Finally, after another 25 min of waiting,, Jasmine found a therapist to see her, and the appointment was for the next day. Soooo we i took off work and drove the 30 minutes to get to the appointment. My daughter and I waited for 15 min for her counselor to come out to get her, but the counselor never appeared. I called Thriveworks and a woman named Jenelle told me her appointment had been canceled!! What??!! I was shocked not only by her lack of concern, but the fact nobody called to tell us that Jasmine messed up the appointment and it had been double booked!! Jenelle of course told me there were no other counselors available to help my daughter. So...no help for my daughter, I lost pay from work, drove 30 minutes, and had to once again deal with the most uncaring bunch of people on the planet! Almost forgot...Janelle told me upper management would be in touch with me that same day. I am still waiting, Janelle. You all should be ashamed of yourself! Lies and more lies from uncaring individuals that need to take classes on how to respond to a clients needs! If you care about yourself or a family member, please do not go here! You pay $100 in advance just to go to this dive! The cashier at Walmart has more of a personality and compassion then Thriveworks, which is doesnt work!

Alex Kholahdooz

This practice has the best counselors and they truly care about my life issues. I would recommend them to anyone!

Lisa McMillen

Melissa Gray is my hero. Here is the story: I have been on my mental health journey since February 2020. I have Kaiser and they did nothing to help me. In the last year and a half, I saw 4 different counselors, and finally started seeing a psychiatrist in April 2021 (through Kaiser, not Thriveworks). He prescribed me 2 medications that made my symptoms even worse, and he could only see me every 3 months because they were SO booked. Fed up, I finally made the call to Thriveworks. I saw Melissa Gray in July (she got me in within 24 HOURS!). I was so impressed by her thoughfulness and her willingness to educate me on my symptoms and treatment options. More than that, she made herself available if I needed anything in between appointments. Wow - a provider that is genuinely caring, a great communicator, AND available? What a gem!! Now hear me: I was NOT in a position to pay out-of-pocket for my initial eval. I'm here to tell you IT WAS WORTH EVERY PENNY. It's now August, and since my first appointment with Melissa and getting the medication I needed, I feel the best I've felt in years. I truly didn't realize how sick I was until Melissa's care got me feeling better and on the right track. Now, my therapy sessions at Thriveworks are WAY more effective, and every area of my life is improving (work, relationships, self, etc.) I cannot begin to thank Thriveworks, and specifically Melissa Gray, enough for getting to know me, being available, and showing they really care. If you are struggling like I was, make an appointment at Woodstock. You can find help here, and you can feel better soon. Trust me.

Robett Robinson

This practice has been phenomenal in helping me and my family out! I would recommend to any individual person searching for a quality therapy practice that they can trust in the Atlanta area. The clinicians are accommodating and willing to listen to my needs.

Errin Maldonado

Forever grateful!

Lindsay Graffin

Caring and compassionate, great flexibility in scheduling. Convenient location

Matt Smith

Therapy is something everybody needs, they just don't realize they need it. Coming here for the last 4 weeks has changed my life for the better. I can't stress enough how easy it is to make an appointment and get in. Lots of therapist want huge amounts of money up front and you have to wait 3 weeks or more for an appointment and, given the circumstances, waiting that long is not always an option. The on-site therapist are incredibly nice and even the call center staff are just as caring and empathetic. Please, do yourself a favor see these people. You will only become a better person for it.

outlierrin

Amazing experience characterized by compassion and professionalism.

Kenneth G. Lee

The Woodstock location has Exceptional staff... Everyone is down to earth, professional, knowledgeable, super nice, friendly and more than helpful going the extra mile to make sure you feel at home! I can't say enough good about the place!

Kristan Kiser

Amazing councilors!

Wendy Cline

MHNP Melissa Gray is AMAZING. I am a mental health clinician myself so I am always skeptical when finding practitioners that meet my standards in this field. Ms. Gray EXCEEDED my expectations on our very first telemedicine appointment. She not only made me feel comfortable with her active listening during the initial intake and evaluation, but asked very poignant questions to tailor the treatment specific to my individual needs. She came up with the perfect individualized treatment plan for me and has continued to follow up to make sure that plan is working so she can tweak it as soon as possible if needed. She didn't rush me or push the first name brand medication on me just because it is the most prescribed one. She talked me through her process and we came up with an individualized plan together, which I haven't felt has been done with other's in this field. I really feel like I have someone that understands my needs and is by my side with my medication management.

Alicia Humphries

Such a great place! Amazing and helpful people ????

Mark Silva

A caring and compassionate group of counselors and staff. A safe place to reconnect to yourself.

Dee .R

DaShawn Artis was and continues to be a gift from God at a time in my life when I needed someone to first listen, and then gently guide me through an array of emotions and frustrations when I did not feel capable to positively guide myself. He is a compassionate, authentic soul who challenged me to reframe my thinking and how I view the world around me. Deshawn accepts who I am and meets me where I am without judgement or condemnation enabling me to share freely without fear which results in creating a safe environment for growth, reflection and adjustment. Thank you DaShawn. Dawn

Suzanne Nolder

Thriveworks is a excellent counseling service. All levels of counseling area are covered. You are their number one priority to make your life better. No other counseling service can compare.

J. Bell

Let me start off by saying shout out to Mr. DeShawn Artis! So far it has been a great and easy experience for me in my journey on bettering my mental health. His communication has been on point and helpful. He engages in conversation that helps get the root of issues and because of this, I've been able to manage better, so far. If you're looking for yourself or someone else, I highly recommend Thriveworks and try to get in with Mr. Artis.