My first appointment had to be rescheduled, as I had a family member pass away and I'm from out of town. There was no way I could attend. I had rebooked, and attended my second session with Soodeh. She did a great job, and took a very thorough and extensive history on me, which was awesome. I attended my third, and had to reschedule my fourth one due to a health issue. This specific health issue causes flareups, which impede my ability to walk and/or drive. I was seeking therapy to assist in this health issue. That night, I received a phone call from my therapist, yelling at me. Being EXTREMELY unprofessional, and threatening me that I better not cancel again and that she has a long list of clients waiting for spots. I've never been spoken to like this before from a therapist. Needless to say, after that, I cancelled all other appointments and never went back. I freed up some spots for other clients for her. When she realized I did this, she called and left a voice mail begging and pleading for me to come back. After this 5 minute long voice-mail came to a close, she essentially gave me permission to go elsewhere if I really felt like I needed to. Talk about mixed signals! All I can say, is if you plan on attending therapy sessions here, do NOT let a death of a loved one or an illness stop you from going. This is unacceptable. We pay good money for therapy, shouldn't therapists be a little more understanding with unforeseen circumstances?