Update to what I wrote below: (TL:DR It's a great place that saved my child):
Now, 6 months later my son has shown a great improvement & has learned many tools that he can use to deal with the issues that led us to needing the Shoniker Clinic in the first place. The people there don't arbitrarily assign you to a course of treatment, they meet with the family, ask questions, listen & work with you rather than just telling you what will be done.
We saw a counsellor & a psychiatrist & have found that the counselling was the best fit for my child. Don't be scared if your child needs to see a psychiatrist, the clinic's doctors are great & are good at determining what type of help your child might need (& no they don't automatically give out a prescription). Mostly, don't be afraid or embarrassed that your child needs help. It's ok & good that you want to help your child. I find that the Shoniker Clinic has a lot to offer & will set up treatment/counselling & treat your child as an individual, not as a problem to be solved, but a person who deserves to have the best/right treatment.
If you find that the person you have been assigned to isn't the right person for your child then ask to see somone else at the clinic. And as far as using the East Metro Youth Clinic, it's a walk-in only & cannot be used on a regular basis & you don't see the same person in a row, so there's no continuity, (but it was a life saver -& has great counsellors as well- while we waited to get seen at Shoniker).
Our wonderful city has only a limited amount of places for children who need psychological/psychiatric help & the wait lists are horrendous for many. Use the walk-in clinics until you get into Shoniker, (if the Shoniker works for you). The negative reviews here had me worried about attending, but I wonder if someone is trolling, who for whatever reason didn't get the things they needed from the clinic and are angry & feeling like they want to share about somethng that for most of us works very well indeed.