Reviews of Pelham Walk-In Clinic (Psychiatrist)

crystal duncan

Dr. Stark has no bed side manner. Told him I had been sick for three weeks. Told him I was prescribed something that isn't working. He was extremely rude to me and had no empathy at all. Made me put in a test request for something these is no way I have. Always ask who the doctor is before seeing one. If it's Dr. Stark, go elsewhere

S Sni

This clinic has been amazing each time I've visited. I've taken my daughter here 3x in recent memory & the clinic team has been friendly, quick & helpful. Dr. Baraniecki is so courteous, & gentle towards my shy toddler. We drive 15 minutes from the Falls just to come here. We will keep coming back.

Krissy D

Dr.Rana is fantastic, listens and takes a genuine interest. As for the miserable woman answering the phones looking at the doctors notes and speaking to me as if she has some sort of doctoral authority is unbelievable. Dealing with the public is definitely not her forte and perhaps she should seek out a new field of work .

Mr. Spykers

This is literally the worst walk-in clinic in the history of walk-in clinics. Arrived at 11am on a Saturday morning, and its currently 1:45pm. Still waiting to be seen by the doctor. The receptionist seems nice enough, but if your wait time is going to be longer than 2+ hours, they should have the courtesy to tell you when you're signing in. When people use the term "a slow painful death" they must have learned it while waiting at this clinic. If I survive this absolute joke of a clinic, I will never return here again.

S T

I go here all the time BUT they do not answer their phone line and when you are sent to the voicemail it says it doesnt take messages. Very dumb.

Judes Schaubel Lortie

First visit was today but won't be my last. Courteous and welcoming staff. Fast and efficient service. The office was clean and fresh looking. It's a hidden gem in South St Catharines!!!

Nini “Nee” N

Always been taken care of quickly and without delay. Ppl who post it's not right haven't been here before. As our nearest clinic we have never had a problem. I miss Dr. Waler. Excellent care by great doctors.

Andreas Tesfaye

Love my doctor and adore the staff.

James Taylor

Actually really good I was in and out super quick. The doctor was super helpful and explained everything in a way I could understand.

Tracy Chivers

I have been here a few times and got seen really fast. Nice receptionist, I’ll be coming back next time I get sick. Or my small boys.

Chuck Levere

Always quick

Pam Pahl

I have been to this clinic numerous times, and have always found the staff and physicians to be extremely polite and friendly. Yesterday was a different story. I was sick and in bed most of the day, then finally drummed up enough energy to drive to the clinic. Since it was only 7:15 pm, and I live 2 minutes away, I was certain to be there before they closed at 8 pm (as advertised on-line and on their door). Well, I arrived at 7:23 pm, only to find the door locked (and no patients inside). Why on earth would this team falsely post their hours knowing full well clients are traveling and likely not well? I’m just dumbfounded!! As a consumer, I have choices... and yes, I’ll go elsewhere from now on!!

Lori Peters

This place is a waste of time! The doctor here refused to sign my paperwork despite my getting the medical information he needed to do the paperwork, claiming he needed proof of my medical issue for said paperwork. I had it and he refused to even look at it!

Brendyn Leonard

Don't expect to be taken seriously here. The doctor's here treat it like it's a Mc Donald's and won't take you seriously at all, Ask anyone. They won't ask how you are. They absolutely will NOT prescribe prescription drugs for your treatment unless you have definitive proof. They will talk to you like you're uneducated. Phone's are always off so making an appointment is always impossible. Shoppers Drug Mart is always slow and always a 20+ minute wait IF you're next. The doctor's in the walk-in Clinic are MEAN that it's kind of funny. The Dentist office smells all the time and is definitely not cheap but always using the cheaper anesthetic that takes longer. If you want to sleep during it, they just going to leave you in that chair while you're knocked out. Dentists, patients, and kids running around you while your sleeping. The Family Doctors will always accept new patients but won't write anything down on your file unless you keep coming periodically. They certainly won't help you out on your first day, more likely will send you to another doctor, or "specialist" they like to say. Dr Leung is the absolute worse, (won't even start on the secretary who's never there) will rush you out of his office. Will definitely not take you seriously. He has this smirk he gives to all his patients, you just know he hates his job and you. (You ever watch Orange is the New Black? Mr Healy (Michael Harney) is the prison councilor, he's exactly just like him but he does it to everybody... and he's asian with bad english and listening skills. He won't sign anything for you unless you get a lawyer involved. He's so stubborn. I know this one woman who needed Disibility papers signed and he wouldn't sign them, he eventually did but it took almost a year and lots of nagging from a lawyer. I've been his patient for 25 years. He watched me grow but never remembered me and hasn't helped me once, infact things got worse after seeing him because his methods are SO OLD and outdated it usually involves pain. He's definitely NOT the 'Family Doctor' you want in the long run, especially for your children. He's old and definitely won't help make your life easier. When I come out of the Doctor's(Clinic, Dentist, etc), I want to feel some relief, don't we all? but when I leave here, I feel Alone, and helpless and so does the rest of my family. I seriously suggest only going here as a last resort but the truth is, it is.

LiebeMoni1

The doctor would not prescribe the dose of medication that my daughter has taken for 6 years because “she” was comfortable with the dose. OMG my daughter’s specialist put her on this dose for a reason and this doctor blatantly refused to prescribe it. I arranged for confirmation of the dose and can’t get through to the clinic. I’ve tried all day long. So very frustrating!

Lea DelaCruz

I really needed to go to a doctor badly, but I haven't been able to find any family doctors open. I ended up having to come here, and everyone was extremely polite. They listened, and felt heard. They knew just where to send me for tests, and told me to come back after everything was finished so they can do their best to help me along further. I might only come back here from now on till I find a family doctor.

Melodie Dawn

Dr. Kenneth Taylor was excellant! He was kind, thorough and explained things well. Great doctor! Thanks, Monika G

Loller Coaster

Other than the cheerful receptionist, I had a most overtly negative experience at this clinic. The doctor arrived a full hour AFTER the opening hour of 9am, which translated into an additional 3.5 wait, for a total of 4.5 hours. When I finally got in to an exam room to have my 1 suture removed, the doctor said it wasn't ready, and RE-WRAPPED MY WOUND IN THE OLD, BLOOD ENCRUSTED BANDAGES! He did not clean nor care for the wound, just sent me on my way. Given the state of the exam room, I likely dodged a bullet not having the suture removed there, it was hardly a sterile environment. I went home and cleansed and re-dressed the wound myself. I then attended a private clinic, where the suture was removed with care, the wound cleaned, and they didn't even charge me. I'd advise anyone with anything more than a sniffle give The Pelham Walk-In Clinic a wide swerve - don't even waste your time, or our tax dollars - they should NOT be paid for this disgusting joke of an appointment!

Gerri P

The Doctor who was awful she did not help my daughter at all when the doctor left I was having a private conversation with my daughter which included the f word and the doctor came back and banned me from the clinic for using the f word that is in my everyday language and I wasn't swearing at her I was just wearing in general

Bob Dunn

I was greeted with a friendly smile and treated quickly by the doctor. All I need.

Garrett Shay

There is zero information on the website alerting potential walk-ins that a day might be virtual/phone only - not exactly what you want to find out when you show up expecting... A walk-in.

Selina Piszko

I’ve been trying to call these ppl for the past 3 days and they will not answer. Yet I can’t walk in? Jokes

Alex Hastings

Avoid this clinic. Booked an appointment for a personal matter that got completely disregarded and recieved a general examination instead, something completely unrelated to what the booking was for. Thanks, I won't be returning anymore.

Ted Rietveld

short or no wait time

Toxic

I haven't been to the walk in clinic in this building. I have had a pleasant experience with the other things it has to offer. I mainly wanted to ask the guy below me.... Why in the hell would you drive nearly 1 hour... To go to a walk in clinic... It certainly isn't the only one... And if service was that terrible... Why would you then travel nearly another hour...one way... To try a second time?! I feel as though I have missed part of this story.

Jaime Kawzenuk

Phoned with questions regarding walk in hours, also Doctor referrals and spoke with a terribly rude secretary. Will not visit this clinic.

CRAFTY NANA

Fast excellant service with my grandaughter. Receptionist was great made us feel very comfortable.

Sandra

This place too lazy to fill out forms. Went to a walk n clinic after this one and had no problems. Secretary rude and doctor thinks he's God. Go elsewhere as this place is like a meat market. Also if they close at 8pm and you are a sick person in need of attention and you arrive at 7pm and told there are many waiting to see Dr and we close at 8pm you may want to consider a lawsuit against this clinic and find out who runs this place and make a call.

Colin

Their website says 8 to 8, their answering machine says 8 to 8, their google page says 8 to 8, yet they weren’t open at 7. I drove 30 mins because it was the only place open near by and all the doors were locked and lights were off.

Skylar Simm

Dr. Mohamed Jei Almdhem was not a satisfying health care provider. I went to this walk-in clinic seeking results from my blood work, as well as what was causing me illness. When I visited this doctor, I was told that I was "fine" and have nothing to worry about, even though my tonsils were almost touching because they were so swollen. He looked in my throat and told me that I have "nothing to worry about" and should just go home. After not trusting his judgment, I went to another walk-in clinic right after and was told that I need my tonsils out immediately as they can start to cause me heart conditions. I was very dissatisfied and I will never be returning.

S.O Y

Horrible service and not professional doctor.

Mikaela Colville

Extremely rude front desk management.

amanda gibbard

This place sucks when you have a headache they dont help you do not go here

Lauren Stevens

I would not reccommend going to this place. I went in on a thursday afternoon and was seen right away for swollen glands I have had for 2 months now. I saw Dr. Mohamed Jei Almdhem and let me tell you he was not sympathetic and would not listen to my issues. I saw him as a second opinion after already seeing another doctor who ordered reular blood tests and they came back clear. After showing them to this doctor he sent me home with the "flu" even though I've been experiencing symptoms for 2 months now. After seeing this doctor i went to see another one immediately knowing Dr. Jei Almdhem did not care and the doctor I went to see after him ordered further blood tests to figure out what was going on and Im so glad I didnt just go home after. Please avoid this place.

Mary Ann Crompton

This was the closest clinic to me. I went this morning, Christmas Eve, so sick, being there 10 minutes early and there is already 10 people ahead of me. I was told would be 3 hour wait. Turned out a second Doctor arrived right at 9:00 to help out for awhile and I was out by 9:35. Kudos to the very friendly staff, Dr. Brian Sui and Dr. Singh (I believe was his name) Thank You Pelham clinic team!

Tammy Sloan

Went in for testing for mould symptoms. Rudely told to get out because we had signs of covid. I guess everything is covid now. Won't be back.

Tanya Chambers

Went in at 7:40pm on a Wednesday night for my daughters ear infection i got turned away receptionist said they where closed . Went back the next day at 7:30pm ( i work till 7pm and this is the only walk in clinis sopose to be open till 8pm) and was told the same thing "we are closed now due to high clients at the moment . Nobody was in waiting room . They say they are sopose to be open till 8pm but apparently not!

Ricardo Esperantez

I use this clinic often and am still waiting for upgrades on accessibility. Many of the doors into the offices are glass and I have been close to smashing them with my electric chair, as there are no buttons. The wood doors are heavy and again, with no buttons. I am hoping the owner will take the time toinvest in some upgrades.

Meaghan J Racine

Twice I have tried to use this clinic and haven't even made it inside the doors so I have zero to offer about the efficiency of the secretary and doctors. A few months ago I checked online and the hours read 6pm close. I callef just to double check and was told, yes, 6pm they close. When i could finally leave with my very ill daughter we got there at 5:20pm and the clinic was closed down for the night. I felt so bad bringing her that sick to a closed clinic. Now today...same thing, clinic closes at 6pm. I can only go after 5pm so at 5:15 i called and let her know i was coming..walking..and she said no problem they will be open. I speed walk (with severe arthritis) and take only 14 minutes. Guess what they CLOSED the clinic!!! Didn't even wait for me. The pharmacy says they do it all the time too!!

Delia Wolfert

This Clinic does not even deserve a star, but no other option! Worst clinic i have ever dealt with, doctor was in, 7:30pm no patience in waiting room, open until 8pm. I was turned away because Doctor did not want to take anymore patients because it was not busy! Incredible!!!!

Erin Patterson

I was at the clinic with my family last week. Myself and my children were all sick. The clinic was run efficiently. We were in and out quickly. Dr. Almdhem and the receptionist were both friendly and doing their best to get people out in and out in a orderly fashion.

Emily Murphy

I’ve been to this place multiple times because it’s so close to my house and I want to keep trying to give these people a chance to actually do their job but today is the last day that I will step foot in that clinic. GO SOMEWHERE ELSE THIS CLINIC IS A JOKE NONE OF THE DOCTORS KNOW WHAT THEY ARE DOING.

Alex Li

Rude.

Allyesa Stewart

The receptionist is terribly rude, so unprofessional. They are also homophobic. Will NEVER come back. I would give them 0 stars if that was an option. UPDATE not only are they terrible customer service wise, but they are also useless as medical professionals. My girlfriend went In Feeling awful, the doctor basically told her there was nothing wrong, after hardly examining her. We left immediately and went to Glenridge walk in clinic. Within 15 minutes they had done a swab of her throats and she tested positive for Strep Throat. I am absolutely dumbfounded at this place. So unprofessional. I recommend driving a few minutes down the road to Glenridge Walk in Clinic for PROPER service.

Rachael Felker

We brought our 2 year old daughter in yesterday (Saturday) at 1:30pm, it was her third day with a fever and as newer parents we haven’t dealt with a fever before so we were a little nervous. The clinic says it closes at 3pm on Saturday’s. We got there, again, at 1:30 and they turned us away. Signs said that due to the high volume of patients that day that they weren’t accepting anyone else for the day. Guess how many people were in the waiting room at that time. THREE. THREE PEOPLE. So, this doctor couldn’t take more than three people for the next hour and a half?!?! F@&$ing ridiculous!! So, thank you for making us haul her to another clinic while she’s suffering from a fever and (fest we found out) a chest infection.

Alex Stark

Tell you they stop excepting patients 2 hours before they close because of high volume when there is only 1 other person in the waiting room lazy people just want to get off early.

joe handsom

Went in for treatment, treatment did not work, Not willing to visit again over something that is a simple common issue with an easy fix.

Nichole Paradis

I have always had a great experience at the clinic. Receptionists are always friendly, my favorite doctors are on Tuesdays. I like how the x-ray is right there and blood work.

Sarah

Very pleasant experience

Christine W

Long wait

sharan bassi

Dr. Brian king fang siu was not through at all. I told him I think I have the flu but may also be a sinus infection since I am prone to them, and he checked me for no more than a minute and a half and told me it’s just the flu and to wait for it to pass after I questioned it multiple times. I was not convinced and went to another clinic where there said I did actually have a sinus infection and gave me antibiotics. I do not appreciate the lack of care if I take time out of my day to give your clinic business, when I was better off going to another clinic.

Luke luke

Super unhelpful. Reception has no information and unwilling to help. The doctors will either accept you or flat out refuse to help you depending on if they like you or not.

Charlotte Lachapelle

I was just turned away with a sick child, called before coming and wasn't told anything about the clinic not taking anymore pts. ( called 15 min before arriving) not very curtious to make someone drive out in bad weather than when they arrive turn them away. Secretary didnt seem to have any care, just said we are closing soon and walked away, when I said I just called she shrugged her shoulder....

Kim Neufeld (Nrgzrbny)

Super fast and easy. Everything in one building.

Jay Dunlop

Excellent clinic, knowledgeable and curtious staff. If you read negative reviews it seems as though drug seekers are the ones that are not impressed with their care. Been there several times, no complaints

Suzanne Westera

Dr. Brian king fang siu was incredible, kind and amazingly fast!!! He's assistant who regrettably I did not get her name is an energizer bunny, gracious and knows her stuff!! 5 stars to a great team(:

mark harrison

Only about a 15 min wait I found Dr Mcbride to give excellent medical help and not rushed

Debra Paul

Thankyou Dr El-zeftaway. Fast professional and compassionate care. My poison ivy is doing better. Wonderful nurse at the desk. Great pharmacy .

mpadron83

Just moved to this area and today was my first time in the Walk-In Clinic. I was there as soon as they opened (8:00 AM). Young girl at the reception was very polite and really listened to what brought me there. Excellent service. Then I met the nurse, great as well, excellent manners and very polite and informative. Last I met Dr. Kenneth Taylor, first word come to me is; FANTASTIC, love this Dr. Very interested for my pain and went beyond my expectation. Thank you so much you all. keep it up.