Reviews of Edgewood Treatment Centre - Addiction Rehab and Mental Health Treatment (Psychiatrist)

Youngdumb11

Absolutely terrible place. Preys upon those needing help to take their money and force them into cult-like circumstances. It was one of the most horrendous experiences of my life. They told me I'd be dead within a year if I left early, …

Dominic B

The counsellors and everyone that works there as as warm and welcoming as the facility itself. They truly believe in structured recovery and that's what works. Thanks!

Sky E

I was in the trauma program at Edgewood, and that place has done wonders. I found my chosen family and home that I never expected to find my whole life. It has been life changing! I appreciate the staff and counsellors, they have been very understanding and just amazing. The progress and tools I've learned to cope and heal from past traumas have been really helpful.

Lindsay Hissink

My brother and sister went through Edgewood at different times. As a family member, I can not say enough about how incredible a place this was for my entire family. Both my brother and sister are sober today and that is because their journey of recovery started at Edgewood. In addition to helping them, Edgewood was there for my entire family to support and encourage us all along the way. There was never a question that went unanswered or a concern not met with compassion and care. I will be forever grateful to Edgewood for giving me my brother and sister back! I also work at Edgewood and can't say enough about what an amazing and supportive place it is to work. I absolutely love my job working with men and women in recovery and struggling with Eating Disorder. There is no greater gift then to show these men and women that recovery IS POSSIBLE!

Alex

This places calls itself a "medical" treatment centre. I cannot tell you how many times the support staff almost had a misdose of my meds.... and told me I was responsible to watch them do my medication once i called them on it. Imaging …

Jan-Lourens van der Merwe

Only I held the key to my freedom, Edgewood helped me see how to use that key. If you lean into the program they provide, you'll empower yourself to use your addiction as a stepping stone instead of it being a ball and chain. People aren't perfect and this place is run by people, but if you can get out of your own way and stop having unrealistic expectations in life, you'll be one step closer to understanding what serenity feels like.

P G

Words cannot describe the gratitude I have for this facility and its staff. Incredible people and an incredible program overall. Highly recommend Edgewood for anyone considering a treatment facility; the program is top tier and the work you do within those walls builds a very strong foundation for recovery on the outside. A very easy 5 out of 5 stars.

Mary Lou Sanders

Apart from a great counselor. The Aftercare center is absolutley ruthless when it comes to appointments and finances. I was told the first day signing up for counseling that if I miss an appointment and didn't manage to give 24hrs notice that I wouldn't be charged unless I made a habit of it. Well.... I missed one appointment and gave less than 24hrs notice. I was billed. I go through several flawless sessions before missing my second time ever. I am billed. How a habit of cancelling has been observed & developed after missing (1) appointment is a very interesting and begrudgingly way of viewing me as a client. I had the unfortunate and unexpected shock to be told the small amount of money I owe them has been sent to collections. I owe under a thousand dollars... Which adds up pretty quick at 120$/session weekly. I have barely been delinquent for 5 months as they have sent it off to be handled and my credit defiled. As far as helping people with addictions they sure are doing a fine job of picking your pockets and having a very short level of patience regarding payment. Considering we are recovering addicts. Give people a year before sending to collections. Not 5 months.... I can't afford to go back for counseling. Their prices are too high.

Todd Geoghegan

A place that saved my life. It's hard to hear when people say bad things about Edgewood because I know it helped me so much. Treatment is not for everyone and you need to want to change. I walked in these doors over 10 yrs ago, open and willing to listen to the experts. I wasn't doing a great job at running my life and I was the only one to blame. I didn't know it but I needed a safe place to heal, to learn, and a plan to continue my life. I found that here! There is love and acceptance when you enter the building that I have found nowhere else. Edgewood gave me the foundation in sobriety and the answers to my underlying issues that kept me in my addiction for so long. My Why? was answered! and I live an amazing life today. Thank you!

danielle flitton

Edgewood was definitely the best experience of my life. Any treatment experience wont be all highs, honestly the lows I experienced at Edgewood were crucial to my sobriety because they taught me how to feel the hard stuff and stay sober. …

Marilyn I

My grandson's mother attended Edgewood I really don't have the words to express how the Edgewood was a great place for her to recover. I also must tell you that they treated the whole family with me included. I attended the week family session, online group and online individual sessions. I still struggled for a long time after and Edgewood continued to help me through the rough times. As my son's name is on the wall at Edgewood, he died by suicide. My son's his girlfriend found him when he died which only increased her need for treatment. Not only did she have a drug misuse addiction with recent over overdose now she has to deal with likeliness of PTSD and complex grief. Edgewood walked along side our family. To this day I would pick up the phone and call Edgewood for help if I needed it since they understand the complex needs of my son, his girlfriend and our family. If you are thinking this sounds confusing it was it was the worst time of my life and I will never forget Edgewood and the staff.

Jay B

I arrived at Edgewood broken. I had been suffering from PTSD I incurred at work as a first responder, along with an addiction that had only grown during my battle against PTSD. I hadn't wanted to admit that I couldn't fight this battle on my own, and this mindset had almost cost me my life. I had been arrested, was losing my family, and was suicidal. Waking up every day was a disappointment, and trying to explain to people, that the mere thought of being alive was scary seemed pointless. My life had been sidelined professionally and personally. After being contacted by my family, my employer offered Edgewood as a an option for treatment. I had never been to treatment before, had no idea what to expect, and was terrified of everything that it encompassed. However, I knew that it was either give this a try or I wouldn't be making it past 2019; not a chance. I was provided with the opportunity to attend CTAP (Concurrent Trauma and Addiction Program) and the bottom line is that Edgewood saved my life. Everything about the facility is top notch, and it somehow has the ability to relax the internal demons that you are battling with. On a basic level; the accommodations are comfortable, there is ample fitness time made available, the food is excellent, and there are more than enough meetings and activities there during 'down time'. All of the staff there, in every position, are passionate, kind, knowledgeable, and approachable. The bottom line is that treatment CAN work; I know that now because I am alive. The CTAP counsellors Deb, Patti, Glen, and Theresa saved my life; and gave me the tools to battle both my PTSD and Addiction. Even after leaving treatment, they are only a phone call away. The online aftercare program has been an ongoing and effective tool for me as well. I am now enjoying my life, and I am able to smile 'real smiles' again. I am happy and excited to be alive, and know that I now possess the tools to battle these absolutely deadly diseases who want to stop at nothing short of taking our lives from us. I don't know how you adequately thank a place and the people there who gave you a second chance at life, aside from using this second chance to embrace life and hopefully help others get this same opportunity. Thanks to Edgewood and everyone there, specifically Deb Kine, for absolutely everything you do and for saving lives. Jay

Timothy von Boetticher

Edgewood saved my life. I can't adequately describe the depth of the experience except to say it was like going to a University for two months and the subject was Timothy von Boetticher. The counselling staff was very empathetic and knowledgeable. There are daily lectures and daily group therapy; always something to do to help recovery. The food is fantastic. I wouldn't hesitate for a moment to recommend Edgewood to alcoholics/addicts and their family and friends.

Chris Hoffman

Do not send your client or loved one here; they only care about money & not recovery. Send your client to Cedar's instead. I am a Veteran who was denied access to treatment b/c of an internal policy @ Edgewood. I was not even given the courtesy of a phone call regarding the decision; let alone a chance to appeal the process.

Brian B

Edgewood staff and processes have been a literal life saver for me. They are loving and supportive, even offering me continual support after finishing my inbound program.

Julie Cole

It is a money grab in my opinion. Their style is boot camp... embarassment and a bunch of hocus pocus! I’m clean 5 years with no help from Edgewood or cedars at cobble hill! …

Canada

I will be forever thankful for my time at Edgewood. Recovery has enabled a satisfying life balance that I was unable to hope for in my life beforehand. The tools taught by Edgewood have been invaluable to my success. In the years succeeding my stay at the facility I have remained in contact and enjoyed being a part of its community at large.

Craig Y

Edgewood changed my life, and helped save me from the destructive ways I was living. Before treatment, my life was chaotic and unmanageable, and I made myself and others around me miserable during my downward spiral. Edgewood's program, and its diversity in its treatment/recovery elements, helped me focus inward right to my core. It had me question why I was doing the things I was doing, and why I could not stop destroying myself. These were hard, but necessary, questions for me to understand myself better, open up old wounds so they could properly heal, and learn new tools to live a better, more free life. I gained more personal freedom through Edgewood. Not just from my addiction, but also from demons that were hidden below my surface. It took a lot of tough love and support from the staff and my peers and hard work on my part, but upon completing my treatment I do feel much better about myself and my future. That said, Edgewood was not all sunshine and rainbows. There were many downs and ups (an emotional, mental and spiritual roller coaster ride), and, while I did have mostly a positive experience, there were a few negative things that I personally did not like nor agree with. But such is treatment life when an addict realizes that we must accept life on life's terms, or suffer potentially catastrophic loss; indeed some of my peers already had lost what they most loved and cherished in their lives, except for their lives. The important point though is that I didn't really have to agree with all of the program elements or how the ship was run. Because the objectives of my treatment would have been the same regardless: get my addiction and underlying conditions treated; learn new tools to deal with my addiction and life/reality; gain better perspectives and insights into myself and how I have, but can handle life; and, most importantly, to stay clean and sober, one day at a time. I worked my treatment and recovery program and took advantage as much as I could, to the best of my abilities. Yes, there is, for the most part, no choice but to attend the structures, whether I liked to or not. But Edgewood reminded me of the realities of life: some things I like to do because I want to, some things I don't like but have to. But there was a difference for me in attending the program structures and consuming oxygen and just being present, and actually actively participating and learning from each structure. I tried to learn (and practice) as much as I possibly could, because, for me, I had a lot (and too much) to lose. At the end of the day, I got out what I put in. And that is all that I could have expected for myself. I did the right things for the right reasons. So the best perspective I could personally give anyone who is considering (or is forced into) Edgewood is this: If you do the hard work, then you can have a chance to experience life in a much different, positive and freeing way, but Edgewood (and really nobody for that matter) will not do the work for you. They prepare the addict for the recovery path, not the recovery path for the addict. And I am not going to recommend Edgewood for every addict because I am not here to preach nor convince anyone of the program's merits and track record. All I can do is speak for myself and what I experienced. There's an old saying I remember: "Regarding hard work, some people turn up their sleeves, some people turn up their noses, and some people don't turn up at all." I decided for myself that I would be a person of integrity who would finally own up to my addiction and destructive actions, and turned up my sleeves to do the spadework. Edgewood helped give me the tools to do the spadework to help me get my life back on track. And for that, I will be forever grateful. Thank you Edgewood.

Myra Kirk

The doctor that referred us to Edgewood stated that she has not sent anyone there since this incident. The staff did not read his medical background and he left within 6 days. Our son had a brain injury due to sports and cognitive thinking issues and they treated him absolutely terribly. I was on a few conference calls with them and my son, the brutal statements made by the councellor was absolutely shocking and horrifying. We lost our son for a year to the streets after he left. We are from Saskatoon so it was an absolutely nightmarish existence. At near death, we were finally were able to convince him to try another centre which he was so reluctant to do because of his experience at Edgewood. At this facility, he was treated with respect, love and care. We have been encouraged by many to seek legal retribution. This is something we are considering. After going to another facility our son is 8 months clean. We are just lucky he is still alive. We were lead to believe this was one of the top places in the world for our son to go. Perhaps it is for someone with a military or police background.

Jason H. Hubbard (JayTheVapingGuy)

They literally saved my life. I went to Edgewood hoping to simply be able to go be a hermit in the woods alone without wanting to die. I now have a future worth fighting for seeking my own take on Gross National Happiness.

Sherryl O'Connor

The Edgewood program has been the most amazing life changing program for our family. We found Edgewood through our family doctor and psychologist when our son reached out for help with alcohol addiction. I had spent so much time, effort, and anguish over the years trying to help my son overcome his self esteem issues and 'abuse" of alcohol. After just 1 week of the Edgewood program, I came to see it all differently and now have the necessary tools and faith that our family will all be okay. I am so grateful to Edgewood staff and wish the program could be available for everyone suffering from any kind of negative addiction and available for the impacted family and friends.

Trevor M

I am forever grateful to have had the opportunity to attend inpatient care in Nanaimo. It literally saved my life. I definitely recommend their treatment facility, the staff are amazing!

Singing Soldiers

I am Graham Trude of The Singing Soldiers. The program I took at this facility saved my life. Trust the process and breath in the progress. There is life outside of trauma and addictions. Love you Deb ❤️

Karl Klinck

With my PTSD before Edgewood I was for many years very lost, afraid of failure, shattered, abused, very hurt, deeply depressed, and traumatized from childhood. I had allowed rage to take over, having higher than normal non-attainable expectations, wearing many different types of masks, people pleasing as a caretaker, and actually never realizing any strengths or positive attributes that I may have contributed or attained over the years. Life after Edgewood, I now am starting have the ability to have more control over my life, especially in my aftercare. Learning how to slow down, be impeccable with my words or actions, to not take things personally, not jumping to conclusions, and being the very best me i can be. I have learned many great tools like the labrynth, meditation, all individual coping skills, and just breathing. Thus enabling me to have the ability to cope with life on life's terms, one day at a time, and living in the here and now, and not in the past or the future. Many heartfelt thanks go out to ALL staff (who went out of their way and were available 24/7), too many names to list. If you had received a drawing from me, you have made a significant impact on my treatment, healing, and life, especially learning to let go of past trauma. Huge thanks also go out to the counsellors who are also very supportive, in understanding what needs to be done. To my wonderful peers/now family as we now have our own support group, for our aftercare. I belong to three support groups. I would also like to acknowledge all the amazing staff on the sidelines, anyone responsible in assisting with special needs of physiotherapy, work- outs/programs in the gym, front desk staff, including nurses station, and chaplains, everyone who participated with any kind of emotional support or assistance. Thank you!! Last but certainly not least I would like to take this opportunity to personally thank my amazing spiritual guide and individual counsellor Debra Kine. Much respect goes out to her through love and kindness, for saving my life! Debra was instrumental in enabling me to become a better person through proper "necessary tough" guidance, and to be held accountable for my own feelings and actions. She takes each individual, gets to know them personally, and knows what they need to do right away, on a daily basis. She has a huge heart, she is very caring, has immense compassion, courage, and strength towards all individuals she encounters. Debra also makes each individual her personal responsibility, and guides them all through very difficult times of trauma, from past or present!! Well done, Edgewood and staff for all you have done. Thank you, for your assistance for my new life, my new journey!!.

Lisa J

I am an Advocate for a client (WSBC) who was admitted here to address their addiction but their OSI as well. I have an excellent relationship with my client and WSBC and was SHOCKED to hear from my client's spouse that the counselor at Edgewood advised both my client, and his partner to stay clear of me! That I have my own "trauma" that I have yet to overcome!? I have an excellent relationship with my client and WSBC and his partner. I sent emails and left voicemail to have my client's counselor call me. To no avail. My personal and professional character has been slandered by a counselor at Edgewood and this concerns me...only because I have my client's best interest at heart . Shame on the counselor who put my client's partner in a compromising position. I am editing my review to add that I find it odd that the owner or clinical Director responded to 99% of the negative comments.....except mine? I speak for a great many injured first responders and advocate for them with respect to their WSBC claims, I can assure you I will not be recommending Edgewood. No one returned my calls or emails now not even my review!

Mike Perkins

It is completely possible to beat your addiction on your own or in your own way! The strength and will power we have as human beings is unbelievable. You just have to believe and fight for what you want and where you want to be! It is within us to grow, adapt and evolve as a person regardless of what we are faced with in life. I did attend Edgewood for a short time when I was having difficulty in my life with using drugs and I did learn some valuable information and shared some memorable experiences. I cannot recommend their services due to the fact I myself did not complete their program, therefore my reccomendation can not be valid, due to lack of knowledge and experience. I can say that the staff were kind and compassionate and seemed to be knowledgeable. They did their best to make it a comfortable environment to be in. Food their was great! Awesome selection and variety.

lisa stockton

Edgewood saved my life and the life of my best friend. Had i not learnt the tools I gained from my experience there, i would not have been able to be the person or mother I am today. I was also so incredibly lucky to end up working in this field and using my experience to help others. No one facility is all things to everyone but I know more people who are grateful for what they have learnt. Bad mouthing any facility only stops others from seeking the help they deserve.

How Touncut

I found Edgewood amazing to be honest. I spent 2 months back in early 2002-2003. I didnt want to leave after my grad. Everything about the facility was top notch back then. I can only imagine what its like now in 2021.

Phil Viers

For all first responders...if you are suffering from PTSD, Anxiety, Paranoia, Depression or all of these you should attend Edgewood ASAP! I went in a very broken individual. My life no longer had meaning and I attended Edgewood with the expectation of learning very little and not really getting better. Boy was I wrong! The Team at Edgewood is bar down the best in the Country! I was able to go over my traumas without judgement and I was supported by Deb, my Counsellor, from the minute I arrived. I now feel I have a life to live and a lot of support from the Edgewood employees and my peers that I met there. I can't express what they have meant to me as I now have a new lease on life! Please don't think you are alone. Seek out the help you need at Edgewood. I guarantee, if you put in the effort they ask you to, you will not regret this decision!

Ming Tien

After ten years of reflecting on this, I decided that I would write a review on Edgewood. My son lived in Seattle and when we were finally able to get him into a rehab center, my sister decided to take him to Edgewood. My son walked out …

Curtis Berreth

I am a former patient of Edgewood Nanaimo in the Concurrent Trauma & Addictions Program (C.T.A.P.). I can not say enough good things about the C.T.A.P. program! There is no doubt in my mind that I would not be the man I am today without the …

Beth Blackburn

Edgewood CTAP program for First Responders is an amazing healing journey. I am so grateful to Debra and her team for their professionalism and compassion to truly help those of us suffering from trauma and addictions. Edgewood facility is excellent especially the culinary team

Honu Web Emails

I've been through some very hard things in my life but my biggest regret was going to Edgewood in 2016. The amount of shame-based reinforcement just about ruined my life and it has been an uphill battle since then. I got sober on my own, Edgewood made my using MUCH worse after I got out. My self-esteem plummeted and all areas of my life deteriorated after going through what I would consider brainwashing and manipulation. I can't count how many times they lied to my family members or to the family members of other patients. They encouraged partners to leave one another. The amount of degradation some patients received is horrible. They would kick 'trouble' patients out on the street with no plan to safely take care of them or isolate them away from other peers. Very little compassion and very little support, while I requested individual counselling and services regularly, we were left to read out of the big book with peers. I received two sessions total. Invasive strip searches on multiple patients by staff. I had been ambushed and berated in front of peers on multiple occasions, personally insulted and degraded - they worked by a break you down to build you up narrative. A severe lack of compassion for people that are suffering and very little appreciation for mental health. By far, the worst and most negatively impactful program I have ever been a part of and has been detrimental to every aspect of my life even though I have been sober for three years, the substances were ultimately a symptom of deeper things within me that needed to be addressed but weren't addressed there or were made far worse. A couple of my peers committed suicide shortly after completing the program here, whether it be due to the shame based treatment or otherwise. Upper management was severely disconnected and came to work in expensive luxury vehicles every day, so I sincerely wonder where their priorities lay. I know this place can help certain people and there were certain staff members which truly cared but for many it is the WRONG choice. I see that they have addressed some of these issues in the comments but for many it's already too late. Take it with a grain of salt and check out other centers that prioritize compassion FIRST.

John Hastings

What a truly wonderful place. Nobody puts treatment on their bucket list, but it was necessary for me, and I couldn't have asked for a more amazing experience. The facility was excellent, the food was incredible, and the staff tailored a treatment plan specific to me and my experiences. The counselors and support staff care deeply about what they do, and many of them are Edgewood graduates themselves! It was challenging at times, but recovery isn't easy, otherwise we wouldn't need places like this. I'm so happy that I was pushed - and the reward was that I love myself again. I'm forever grateful to Edgewood for helping me find a light. I'm so proud to be part of the EHN Thrive alumni community and made connections during my time there (Aug-Oct 2021) that I'll cherish forever. From my family and me: "THANK YOU"

Terry D

I recently attended the Edgewood CTAP program. This program specializes in assisting first responders who suffer from trauma related injuries and addiction. Prior to attending Edgewood my life was out of control and my doctor was concerned about my health. As a long time first responder I slowly lost compassion for others and for life. Edgewood is a very structured and well thought out program that is delivered at a pace that is manageable and is customized to the needs of the patient. I was impressed at how professional the entire staff were and if I needed any form of assistance or needed someone to talk to, they were available 24 hours a day. I was able to get back into working out on a regular basis and got back into reading and studying while at Edgewood. The program taught me every aspect about healthy living and is designed to have patients slow down and enjoy the moment. I found it very therapeutic to have other first responders in the program who could relate to what I was going through which meant I did not feel alone. I found it very easy to share my personal feelings with my peers and counsellors and it was comforting that no one judged me. Throughout this program I was able to work through the emotional side of my childhood and work traumas, which allowed me to forgive people from my past and to get rid of resentments. I learned how to identify how I was truly feeling and figured out what triggers have caused me to be anxious. I learned multiple coping strategies for dealing with these triggers and the anxiety that followed. Throughout this program I found a recurring theme about taking care of oneself, living in the moment, not dwelling on the past and not worrying about the future because no one can predict the future. I found this way of thinking stopped my noisy mind which brought peace and happiness back to my life. I believe the most dramatic transformation for me was that during my time at Edgewood I learned how to become more spiritual and I got reacquainted with my creator. Since leaving Edgewood I am faithfully following my aftercare plan and I am happier and healthier for it. This journey would not have been possible without the support and fellowship from my peers, the support and guidance from the staff and counsellors and the unwavering support from my personal counsellor, spiritual advisor and founder of this program Debra Kine. Debra takes this program very personally and puts her heart and soul into it. Edgewood is a place where one can learn how to balance their physical, mental, emotional and spiritual self and learn how to get their life back on track. Edgewood saved my life and I recommend this program to anyone out there that is struggling with trauma and or addiction issues.

Murray Wilkinson

I had an awful experience at Edgewood.I had started to drink too much in response to death of my mother,baby and loss of my wife due to divorce(all in same year),abuses in military and isolation.I realize now I was a situational drinker- …

Bruce Stuart

I came to Edgewood as a 28 year member of the RCMP with severe Post Traumatic Stress, including significant moral injury as a result of organizational trauma. Edgewood's TPIP is an amazing program! I learned more in my six weeks at Edgewood than 5 years of therapy. If you are hurting and want to get better take this program. You will have to work hard and get out of your head and into your heart but I promise, the results will be life changing. The counsellors know what they are doing and really care deeply. I was not so sure about group therapy but I promise it is the best part and you will get so much from your peers as well. Exposure therapy works incredibly well and Theresa really knows what she is doing. Learning where my trauma came from and when it actually started helped me better understand why I have PTS, Generalized Anxiety Disorder and Persistent Depressive Disorder. I also learned how to better understand what and how I was feeling daily (SUDS) and healthy tools/coping strategies (SITS) to better manage my PTS. One technique used, A.R.T. literally removed long standing traumatic events which have haunted me for years. There are no words to explain how well the A.R.T. worked for me and others who were in treatment with me. My wife came for the INSIGHT Workshop and I highly recommend this important part as our trauma not only effects us but also our loved ones. Debra Kine has created a program that works and I know from others who have taken therapy from other places that this is undoubtedly the best program in the country.

Ashley Lind

I attended this place about 10 years ago and wasn't convinced in the slightest they had my best interests at heart. Their main concern seemed to be the health of my wallet. Sadly, addiction is a deeply emotive subject and those in the throes of it or attached to someone in its hellish grip will go to any length to deal with it. Places like this seem to exploit that situation ruthlessly. Having spent a small fortune on their rehab they then attempted the hard sell on me for a post rehab course I made very clear I didn't want. They bombarded me with e mails to such an extent that I considered taking legal advice. I had to block eight e mail addresses associated with them and told them exactly what I thought of them and their course before they got the message and left me alone. I remember a colleague telling them that he was running out of money - understandable considering it cost nearly $20,000 ( that's ten years ago remember). Unbelievably , they chose to discuss the matter with his family and asked THEM for more. That was the final straw for me and the game was up. Somewhat unnerving they had a load of defaults designed to keep you in the place longer e.g. if your attitude was a bit off they would extend your stay another week. Chose to exit early and you had to pay three days worth regardless to leave. Its fair to say alarm bells began to ring at a very early stage. Places like this might work for some ( presumably if money is no object or someone else is picking up the tab like the Military) but I'd be inclined to stick out AA and meet like minded people with a genuine interest in your welfare not your bank balance. It has new owners now but after a little research I doubt little has changed. Money is their prime motive regardless how heartfelt their vocal claptrap might appear.

ann g

terrible place do not send your loved one here. They do not seem to deal with concurrent disorders, which I feel is the reason for a lot of addictions.This is why my son was sent there 8 years ago. Paid a lot of money which is what it is all about. In second stage they encourage their patients to get a job or volunteering, although most of if not all the volunteer jobs were dog walking. How much of your day could take up dog walking and remember they have a lot of patients, might even outnumber the dogs. My son said he got a volunteer at the local pool helping with the special olympics. He stayed there all day, drinking for most of the day until he was rushed to the local hospital because he had fallen in the change room where he had hit his head. I got a call in late at night to tell me this and of course he would be discharged out of Edgewood because he had relapsed. THEY SHOULD HAVE CHECKED to see if his volunteer job at the pool was legit THEY DID NOT. And check everyone's job or volunteering. Expensive ineffective program for what you get. Family program is a week you must find and pay for your own accommodation. This should be provided in the fee, the accommodation for the week. Live and Learn

Dean Turko

Edgewood treatment facility was very good to me, the staff there are very caring. The staff, counsellors and directors were very fair and compassionate, I was involved in the ctap program for nine weeks the accommodations are great and I'm …

Bruce Batman

It’s been a long time of me contemplating writing a review of this place. My father was taken to Edgewood in 2007 (an intervention was held by his fellow doctors and they escorted him there). He was going through a divorce at the time and requested they not bring my mother in without a lawyer present or he’d leave. What did they do? Brought in my mom without a lawyer. He walked out of the room and they told him if he didn’t come back in, he wasn’t welcome there anymore. So he left the facility. He wasn’t welcome there anymore. During his time there, they had meetings with him to verbally attack him on his choices, his health, etc. I know this because I was there for one of them (they asked family members to be present at some of the “discussions”). So he didn’t complete his time there and returned to drinking. He died from alcoholism in June 2008. There’s now a plaque on the wall with his name on it so that those people in rehab can see how many people have succombed to their addiction (he’s David D. On the wall). Several years later, my alcoholic brother went there. He did complete his time there but couldn’t stay off the alcohol, he thought he should be able to control himself. He had to go rehab again and thank god it wasn’t Edgewood. Their treatment methods are horrible and they treated my father horribly. I would never recommend this place to anyone.

Ryan Peel

Before I was approved and given the bursary to go to Edgewood my life was in complete ruin. In my Addiction I had walked away from my family and friends, ran from all responsibility and destroyed a very successful business. I didn't know what was going on other than I couldn't stop using drugs and was suicidal. Even when off drugs I was suffering from severe PTSD symptoms and would loose time waking up in places with no recollection of how I got there. I was left feeling terrified, alone, hopeless and doomed. I was trapped in a cycle that I knew was going to lead to my death and I had no idea how to stop it other than "pulling the trigger". The staff at Edgewood had clinical knowledge to recognize behaviors as well as the kindness and love to guide me to and through my trauma. They have given me the tools that I need to live clean/sober on a day to day basis. They offer me support still and help me find my way as I live a new life. Today I am a father to my 2 wonderful daughters and have a life I never knew possible. I am no longer crippled by my past, I embrace it and use it to motivate me. I have a life that I'm proud to call my own and I couldn't have done it without the love and support of the staff at Edgewood. Thank you all so much. You are all dear to my heart. Ryan P - Gratefully Recovering Addict/Alcoholic

Ryan Ashie

Edgewood is a one of a kind facility. I just completed my stay for the Trauma and Psychological Injury Program (TPIP) and I cannot say enough good things about Edgewood and the staff. The Trauma Cadre are what one could call miracle workers. These people are the very best at healing, guiding and transforming first responders and current and former members of the Canadian Armed Forces whose lives who have been effected by PTSD. If you are a First Responder (Corrections, Police, Fire, Paramedic, 911 Dispatcher) and or a serving Canadian Armed Forces member/or a veteran, and you are suffering from PTSD; Edgewood is the place where you can be around your peers who have similar struggles and experiences and to get the tools and skills needed to live a life without the debilitating effects of PTSD. You may feel like you are alone; but I promise you that Edgewood has the people and resources to support you on your journey to recovery.

Suzanne Womacks

I am absolutely appalled by this treatment centre and the way they handle things. I was in the aftercare program after completing my 50 days of in patient treatment program. As it happens to many, I relapsed one time after 4 months of clean time. I met with the out patient councillors admitting what had happened and asking for support and another chance. I was told that I was kicked out of the program because they didn't want me to bring the other patients down with me. How is that for support!? After they had given up on me, I sadly gave up in myself for a while and went on a downward spiral. Thankfully through the support of my family and friends I have pulled it together and got sober on my own. I am just really disappointed with the lack of empathy and support, especially after paying such a large sum for treatment. I would not recommend to anyone.

William Fitz

i recently attended the program at Edgewood and I can honestly say it was the best gift I’ve ever given myself. There are no words to express my gratitude for the counsellors, doctors and nurses. They saved my life.

Johanne W

I had the amazing opportunity to attend the CTAP (Concurrent trauma & addition program) after several years of multiple work related traumas. I arrived at Edgewood completely broken with no more hope of getting better. My first impression of Edgewood was the kindness of all the staff. They made me feel welcome and safe with no judgement. I did not realize the seriousness of my conditions (PTSD, alcoholism and eating disorder) until a few weeks into the program and I am sure glad I trusted the expertise and experience of the counsellors within the CTAP program. Everything in the program happens for a reason and it is tailored to your own situation. Just like anything else, if you are negative, not willing to work on yourself and dig deep, there are chances that you might not be happy with the results. Like being on a diet and eating sweets and fast food everyday... I did not think I had it in me to get better, but Debra and her team guided me along the way and helped me find and use amazing skills that have changed my life forever. The staff is also absolutely wonderful, regardless of their role. Several staff members had their own struggles in life and there are many to relate and talk to. My deepest thanks to all the support staff for the tears and laughs anytime of the day or night, Lisa in the mailroom/bank with the patience of an angel, all the nurses and their amazing caring hearts, the gym staff for their positivity and motivation, Christina for letting me walk her dog Lily for some wet nose therapy and the Chaplain team for their spiritual and emotional support. I cannot write this review without talking specifically about Debra's dedication to the CTAP and TPIP. This is not a cookie cutter program and she manages her team of counsellors extremely well. The programs offer flexibility on whichever situations arises and with trauma, many things can happen in a day. Debra has thought me so many skills to live an healthy life and continue my recovery after Edgewood. Because of Debra and her program I am able to go to bed sober, wake up grateful and spend my day being a warrior and stronger than the trauma. Thank you!

Wendy Gore-Hickman

As a referring physician, I believe that Edgewood is the best inpatient treatment centre in Western Canada. I have been there several times, to talk to their physicians and counsellors and to evaluate their program. I have referred at least 30 people there over the past 6 years. Most of these people remain clean and sober years later. Edgewood continues to improve to embrace evidence based methods in their programming. I cannot thank them enough for their work. They have saved so many lives.

murray r

My experience was terrible. The process was like the army. They say they will adapt to individual needs but that's not the case. There methods can be humiliating and draconian. The seem to want to totally tear you down. That may work for …

Meagan Fillion

My experience here was truly life changing. I had no idea how sick I was. Prior to going to Edgewood I forgot how to live life. I didn’t see anything good in life anymore and was going to Edgewood as a last resort to try and get help. The staff at Edgewood are truly earth angels. They are amazing… from the psychiatrist, cleaning staff, nursing staff, counselling staff (especially Deb) and the staff who run the front counters and run around trying to keep track of us. You all are truly amazing. I was also very fortunate to attend Edgewood with some amazing people. I got to know them as strangers and they soon became like family in the very short time we were there. Since Edgewood I have knocked off a bunch of bucket list things. My son who is 10 told me that since I have been home from Edgewood we have had the most fun we have ever had together. To me. That’s victory. I am so grateful for the healing opportunity. I would highly recommend this for anyone struggling with PTSD. To be real: the food was ok. But not amazing ????

Scott and Bonnie Bartlett

It’s hard to put into words how much Edgewood has positively impacted my family’s lives. Over 17 years ago, with the guidance and support of Edgewood my dad entered treatment. It changed our lives. Sadly, he passed away last fall, but he left us with 17 years of sobriety and was surrounded by his loving family. A true gift. Last summer my son desperately needed help, and once again Edgewood was there for our family. He completed both the Inpatient and Outpatient programs and today he is coming up on one year of sobriety. Healthy, happy and raising a beautiful young family. Thank you Edgewood - Forever grateful.

Alec K

I attended the Concurrent Trauma and Addictions Program (CTAP) as well as the Extended Care program here in 2018/19. I wish I could explain the incredible change in me and my life since I did so, or how incredibly grateful I am to the staff at Edgewood for helping me to get here. I often say Edgewood didn't save my life, they game me the life I always dreamed of having. Thank you!

JAN TURNER

Edgewood was the most amazing experience of my life! I found myself in Edgewood, I found a person in myself that I didn't know existed. I found a healthy family in the staff and patients. i miss everyone there dearly xxoo

Kim White

Many of my friends, coworkers and family members have had great success with Edgewood Treatment Centre. I have attended cake nights myself and it is a very nice, warm, welcoming environment, makes you feel right at home.

Chris G

This program saved my life. To all the wonderful staff at Edgewood Nanaimo especially Debra and Katelyn, thank you from the bottom of my heart. If you are struggling with trauma and addiction please reach out to this facility for help or for the help of a loved one. I got my family and life back here. Kind regards, Forever grateful - Chris G

Aaron rd

I've spent a lot of time thinking about my time at Edgewood a few years ago. I would avoid this place if you have any sort of underlying anxiety or depression. This is a place for a certain type of person. I was humiliated, embarrassed and shamed here and it made my addiction 10x worse after I left. I'm still dealing with the anxiety and shame that was put upon me. When asked to have individual or sessions with the psychologist, I was repeatably told it would happen but I only saw the psychologist for one intial session and maybe a couple individual counselling sessions. I am, however, sober today based off my own self-empowering work. The anxiety and self-esteem issues I had after going here was not worth it - I needed treatment from the treatment. Food was great though.

Maureen White

Around 15 years ago our family did a professional intervention on my dad who had severe alcoholism. It was a terrifying experience but the experts, support staff and interventionist at Edgewood helped us through. We all learned so much by attending family sessions, meetings with the counsellors, by sticking to our guns and by believing in Edgewood. Although it wasn't easy, dad is still sober and has been able to enjoy watching his wife, kids, grandchildren and their children love and grow. Thank you for this Edgewood. We got our family back!

Leonard Leamon

Participating in the CTAP program at Edgewood was a life changing experience for me. I have struggled with my PTSD for years, this program gave me so many healthy coping skills and techniques that are easy to use in my every day life. I’m especially grateful for my councillor Alex and the coordinator Debra, who went above and beyond to accommodate my needs and were crucial in my success of this program. Thank you again to everyone at Edgewood!

Lenore Moen

Edgewood saved our son's life. I do not believe he would still be with us today if it hadn't been for his treatment at Edgewood. The staff were fantastic. They were in consistent communication with the family through the whole process. I highly recommend Edgewood. It is well worth the investment for a loved one.

Archie Walsh

Edgewood gave me the safe environment where I could start to trust again. The caring staff and knowledgeable councillors and medical staff were always on help in guiding me during this troubled time. I came here a broken frightened man and left restored and exited to begin this new lease on life.

Far North BBQ

The facility and the staff were absolutely amazing. The CTAP program provided everything I needed to recover from all the issues I was going through. If you have the opportunity, please avail of their services. Deb is the best counselor on the planet!

Tina Hastings

I've had two different family members attend the program at Edgewood with great results. My daughter is still attending aftercare and outpatient sessions and I recently attended a family program and learnt a lot about addiction. I have a lot of hope for a healthy future for my family.

Peter L.

Online reviews of experiences at treatment centres, including Edgewood, are like day and night, either really good or terrible with few in the middle. When our daughter, with input from us – her family – and others chose Edgewood, we were all very unsure about what to expect. We were hopeful, though, because we had information from people who had been there that Edgewood’s approach to treatment, while it still included 12-step and still demanded attendance and real participation at program structures, had moved well beyond to also include the latest scientific understanding of addiction treatment and related mental health topics. That indeed proved to be the case. Our daughter’s recent experience at Edgewood has been transformative, both for her and for her family. It took 5 years and some very traumatic events for her to accept that she couldn’t deal with her alcohol abuse on her own. Critically I think – and this may explain some of the variance in experiences in these reviews – when she did accept the need for help, she went in with the strong intention of making the most of her opportunity no matter what. She did that and continues to do so. It’s for her to relate her own opinions about Edgewood but, I suspect that they would closely match the Google review by Craig Y. My direct purpose here is to comment on our experience with family recovery, also an essential part of the Edgewood Program that continues in spite of COVID. The 3-morning Family Zoom Webinar and weekly Zoom Connect sessions opened our eyes to how little we knew about the latest understanding of personal relationships and family dynamics, not just about addiction and related topics. We particularly like how the staff from both Edgewood and Bellwood in Toronto tie lessons to their personal experiences. We still participate and our daughter is hugely pleased with our ongoing involvement. At this point in time, with kudos to Zoom for its convenience and ability to allow at least some personal connection at a distance, our weekly Edgewood sessions not only continue to educate us but are our most important ongoing family support. We don’t know how the Families Program worked before COVID but hope that Edgewood will consider keeping a Zoom component when the “plague” is gone. So thank you, Edgewood, for the help you have given us in feeling both involved and useful in our daughter’s recovery process – and more able to make progress with our own recovery.

Ben Borger

As a former patient, I cannot thank Edgewood enough. Their program saved my life. I recently celebrated 4 years of sobriety and this is largely due to my time in the inpatient and extended programs at Edgewood. I would recommend their services to any one who thinks they may have a problem with drugs or alcohol.

Archibald Campbell

Edgewood saved my life, my family, my career, my sanity, my everything. I tried over 8 years of counselling with various counsellors, psychiatrists and psychologists prior to attending Edgewood. Nothing worked until I was able to confront the alcohol and process addictions (work, food/the lack of food, relationships, etc) that underpinned everything else in a safe, supportive environment with 24 hour a day care. The psychiatric and medical care are by far the most human and holistic I have ever received. The extended and continuing care programs taught me how to live life in a whole new way and build a recovery support system that continues to underpin my continuous sobriety for almost five years now. Edgewood was the first treatment center I ever attended and with the care received there, I have never needed inpatient treatment again. There are insufficient words to express the gratitude I have for Edgewood.

Joan Lewis

My husbands drinking was completely out of control and a friend recommended I call Edgewood to get some help for him. When I first called there the staff were so helpful in arranging his stay. The place is warm and inviting and his counsellor really helped him. I also did the Insite family program and would highly recommend it.

Mike Dillon

I attended the concurrent trauma and addictions program last year at Edgewood Naniamo. I went in not knowing what to expect. What I learned there was life altering for me. Not just in dealing with my addiction but also in dealing with the underlying causes of why it was happening. Debra and her other counsellors where very knowledgeable and not afraid to challenge me and get to the root causes of the reasons for my drinking and giving me the coping skills to deal with the trauma and flashbacks. I have been out for almost 10 months and can say that my life has only gotten better. It’s a continuing journey and Debra has made herself available to me when I am having serious struggles since I have left. I can’t say enough about the commitment of all the staff there and that they only have the clients best interest at heart. I am truly thankful for all they have done for me.

John Devlin

Edgewood really has saved my life and am truly grateful everyday for what they have done and given to me, throughout my stay as I was going through CTAP. I now have the skills I need to manage my addictions and trauma better than before giving me a new lease on life. Debra and her team of trained professionals are truly amazing and cannot thank them enough for all that they do. The hardest but best decision I have ever made was going to Edgewood. I now have the knowledge and understanding required to manage my trauma and addictions, giving me hope for an even brighter future.

Recovery Threadz

After several unsuccessful attempts to get sober and several treatment centres later, I ended up at Edgewood. I was defeated, physically sick, and homeless. I hated myself and I hated the drugs I was using. But I couldn't stop. The staff at Edgewood treated me with kindness & respect. But more importantly, they reminded me that I could still have a beautiful life. They gave me the tools to navigate a new life in recovery without the need to numb my feelings with drugs and alcohol. Almost 3 years later, I'm living that life and I'm sober. I couldn't be happier. Thank you Edgewood.

Anna Brougham

Very disappointing. Not at all what they seem. An antiquated addictions only treatment centre that has recently attempted to rebrand however clearly the internal issues remain. Edit: to expand, the intake process was deceitful in what they described an promised on three separate phone calls. What they market their services to be is near fraudulent, and I would recommend Edgewood review how they are portraying themselves to avoid being peddlers of false hope. I highly caution against taking this organization at their word. A generic response to my review was posted here I suspect for appearances, however no follow up attempt has yet been made since I reached out for further inquiry. My guess is that they are more concerned with brushing this over to avoid further action then to actually deal with their problematic marketing and intake policies.

Zach Griffith

I always knew I could get clean for a little while but Edgewood gave me the tools and skills to stay clean. This place definitely is a treatment centre I will recommend to anyone who is prepared to do some real work on themselves and understand this disease. I wouldn’t have the great life I have today without the help of Edgewood and the people who recommended me to come here. Thank you Edgewood!

Mark Macaulay

Edgewood saved my life. I am now able to love myself and excited about life again. Thank you to all the staff for everything. I’m am so thankful for this amazing gift. A special thanks to my counsellor Deb and all the staff for the TPIP/CTAP program.

Paul York

Life changing. I had no idea what to expect coming into treatment. The community around recovery is massive and very accepting. I’m proud to be apart of the Edgewood alumni, and hope to come back and share my story someday. Thank you everyone at Edgewood, for a new chance at life with the tools I have learned.

Tony L

Over 7 years ago I walked through the doors of Edgewood and the first thing I noticed was a sign saying "House of Miracles" This place is truly a miracle and not only did they save my life but they have given me the tools to live such an amazing life today. I am forever grateful for Edgewood and I would highly recommend this place to anyone who is struggling with an addiction.

J T

Edgewood Treatment Center is a God send to me as I have been in psychotherapy treatment for over two years with little to no improvement. After the CTAP program, I'm a new man who has been able to overcome PTSD/MDD triggers and alcohol abuse with the tools and techniques taught. Unlike other treatment centres that deal with the immediate issue, Edgewood got to the heart of my issue knowing that trauma all starts from childhood. Knowing this and my negative core beliefs, I am now able to steer my life into a new direction with hope in my future. Prior to in patient care, I became suicidal and was committed in a psychiatric ward. The program works for those willing to put in the effort necessary to work on themselves. It's hard work and if you are willing to put in the effort, great results will happen in a short period of time. I would have to say that it would have taken years to receive the kind of help I receive in a short period. The staff are very caring, loving group of people wanting the very best for all their patients. Their commitment is second to none in staying with a patient, listening to their story and provide comfort for the person in crisis. I cannot say enough about the program except it is a safe environment and you learn to lean on each other that are also in the program. Knowing you are not alone, the group and individual sessions provide a comfortable atmosphere to share and tell your story in a setting where you are not judged but supported. I cannot say enough but Thank You to Edgewood for giving me a second chance on life.

Darrin Taylor

As an addiction professional, I’ve referred patients and their families to Edgewood for the past twelve years. The level of clinical care, professionalism and commitment to post treatment support is most impressive.

L King

Debra and her amazing staff guided me on the path to getting my life back. I am truly blessed to have been given this gift. I came into the program broken, fairly skeptical and not knowing what to expect. The results are well worth the time and effort I put into the program. The support staff are tremendous and my experience at Edgewood in the CTAP/TPIP program saved my life.

Patrick Chester

I met some great people here and learned a few neat tidbits, but ultimately this place is one of the biggest ripoffs out there. Your day is mostly filled with AA style meetings that you can get for free anywhere out in the real world. You only talk to your counselor once or twice a week for about an hour. This place costs around 30 grand and counselers are what - 100 to 150 bucks an hour? 7 weeks of counselling twice a week amount to about 2100 bucks. That’s a far cry from 30 thousand dollars. I only saw a doctor once for a general checkup/blood test. I never saw a psychiatrist or psychologist. I can’t recall any significant conversations around the relationship between depression and alcohol substance abuse. At no point did anyone suggest or hint at anti depressants as being possibly helpful. Basically their answer for everything involves group therapy and god. I believe in god, but that doesn’t make me Not want to drink away how boring and meaningless this life really is. Funny fact, I just found out that the founder of AA was dabbling in LSD himself and believed it to be beneficial to alcoholics. The religious zealots in here won’t want you knowing about that. They basically think the only way to not drink is through the twelve steps. The twelve steps hasn’t done much for me. So I’ve decided that I’m going to try anti depressants or micro dose some psychedelics because nothing they tried to shove down my throat is good enough to replace alcohol. Sobriety is overrated. People drink because the vanity of life sucks.

Tech Diver

I was ordered to attend this facility in 2002 by the Canadian Armed Forces. I was sent there by the military prior to being diagnosed with PTSD. I was honest with my Medical Officer and admitted that I was drinking more than normal for various reasons and was sent for treatment. The centre and staff would not allow physical activity other than the walks they arranged insisting that to exercise by lifting weights or other physical activities was substituting one addiction for another. The facility and staff had no issue with allowing an individual to consume an unhealthy amount of coffee and cigarettes however. Following the 12 step program, they counselled taking over my life as it was known to me by choosing my friends, where to live, etc. They indicated that how I chose to live was failing and it was up to them to make the decisions for me in regards to these matters. I had almost completed the time I was required to attend the facility when I was removed from group therapy. I was informed at this meeting that I was being removed from treatment due to my refusal to comply with accepting any other higher power than myself. One of the staff stated to me that unless I accepted and allowed another power to control my life (Higher power or them) I would be dead in two years. I had made several friends during my time at the facility and when I returned to my home, received a call from many of them requesting information as to why I left. I informed them of my meeting and was informed by them that staff returned to the group therapy session and expressed a completely different story. Staff at the facility informed everyone that I had broken into the secure holding room which held our suitcases to collect my belongings and escape... All Lies. This facility could be compared to a cult. The only thing that was needed was honesty, support, which are not practised here and what I had the whole time...my own willpower and character, neither of which where recognized or fostered. Let me remind everyone, I was told that I would be dead in 2 years after being removed. Two years after that I was in Thailand after being released for PTSD. I was there for retraining upon release, I assisted with body recovery after the tsunami and due to the fact that I was a technical scuba diver carried out body recovery after a boat accident during a full moon party. I think anyone that needs to attend these facilities have lost their way and hope, forgotten who they are and what special; gifts they have to provide society. They need to be reminded, not controlled and lied to.

Ryan Mikituk

I went to Edgewood for the Trauma and Psychological Injury Program. I was diagnosed with PTSD, Generalized Anxiety Disorder and Major Depressive Disorder in 2013. Even though I had been receiving treatment for these disorders on a regular basis, I continued to struggle with anxiety, depression and anger. After several years of my wife trying to convince me to go for inpatient treatment, I finally agreed I needed to go and get additional help. I have only been home for a few days, but I do feel incredibly hopeful for my future. I learned so much about myself and how my trauma started, and learned and was able to practice a number of new coping strategies to help better manage my symptoms. My counsellor Debra Kine, the other counsellors, doctors, nurses, and support staff at Edgewood are amazing. In addition to the great staff and program, getting to be with other first responder peers from around the country was incredible. Hearing their stories and experiences really gave me the confidence to share my story and my struggles and allowed me to put everything I had into the treatment program. I am confident in the skills I have learned and am hopeful I can get back to being myself again after years of isolating from everyone and everything to avoid potential triggers.

Clay W

Phenomenal place full of amazing people. I completed the CTAP program and cannot say enough good things about the program. Debra the manager has an incredible gift and so does Nathan the counselor. Both Theresa and Glen are awesome as well. I got so much out of this program and highly recommend it to all first responders...Edgewood was a total gift I will be forever grateful for...thank you!