Reviews of Crossroads Collective (Psychiatrist)

Cheryl Ramos

2 of my sons have been seeing Shannon this past summer and it has been a great way to get to understand them a lot better. They both feel very at ease with her and she has been wonderful! The clinic did a great job at assessing our needs along with that of our sons'

Michelle Young

Both of my daughters go to Crossroads Collective and I often recommend their services to others. My youngest is Autistic and sees Shannon for play therapy and behavioural consulting and she has made such a difference in our home life by helping Sophie be able to express her emotions in a more functional manner. Sophie looks forward to her time with her and we love and appreciate all the gains we are seeing at home. I am seriously so thankful for the insight she has given me into our girl during our conversations as well. My oldest is a preteen and sees Nadine for counselling. She has anxiety and Nadine has been teaching her tools to cope with her anxiety and work through it. Recently we had to start going a little less frequently and my daughter was very sad to not be able to see Nadine each week. I would say that itself shows how much she feels Nadine is helping her. Everyone I have had contact with at Crossroads have been professional and warm, my girls love it there and I can’t recommend them enough.

Ofir Vaisman RCC, MCP, EFT

Wonderful management and effective counsellors. We've worked with Crossroads for a year and have nothing but good things to say. Looking forward to a continued relationship.

Jason Westwood

Great little office to find a counselor

Lisa Moore

I highly recommend Nadine for Play Therapy and Behavioural Intervention. She has made amazing strides with my daughter Madison. We are so pleased to work with her. She is the child whisperer!

NV Queen

I don't have much to say about this place. The staff are super sweet and it's a nice waiting area. The rooms are pretty cute and spacy. It's overall really nice.

MaryLou Layton

My son has seen a Counsellor at this office and a behaviour therapist—both have been great and accommodating. It’s so amazing to see women running a place that caters to kids when needed.

Stephanie Parker

Nadine has been working with my 10 year old for about a year. She has been doing wonders for our child and our family, helping us implement schedules and appropriate natural consequences. She has taken so much of the drama out of our lives by making things clear and concise for our child with ADHD. Thank you Nadine!!

Bobbi Law

Shannon has been amazing to work with. We were struggling with behaviours with my child who has anger issues. She helped him self regulate his emotions but also gave us parenting strategies that really helped. We would recommend her in a heart beat. We were also so pleased how she supported our family's emotional well being during the pandemic. She has a magic way of communicating with our child and helping us understand him better.

Rebecca Steward

Shannon has been amazing with my 11 year old daughter, she’s been dealing with some anxiety and sensory overload for the last few years and she instantly connected with Shannon. She was excited to go and we noticed a change in her attitude right away!

Nicole Chadwick

I would highly recommend Crossroads Collective. All the staff are very knowledgeable and friendly. My daughter sees Shannon L. And really connects with her.

Thea Cadeau

My son has been seeing Nadine for a few months so far. She is amazing with him, helping him grow and helping him turn into a fine young man. Thank you Nadine.

Two Crazy Kids Victoria's life in 2020

AMAZING! I had been having so much trouble finding a team that could help me an my children, for anxiety, behaviours and just general wellness. Super understanding about my financial situation too. After several years of trying to find consistant help for my son, I now finally have that. Nadiene has been spectacular with him! And Lisa was a force to help me get the support I needed, making a case with my EAP progamme to get more sessions as they were being unethical. And what can I say about Kelsy, Nadine's therapy dog? Just wow! What a natural. not only putting my children at ease in an unfamilar surrounding but I could tell she also knew that I was down. What an amazing team at Crossroads. I can't thank them enough!

Monica Gibson

Shannon Lawrence is very professional. She has been working with my daughter for the last 6 months. Shannon has developed programs that are very well presented and thought out. Her ability to connect with our daugher is amazing. I would highly recommend her for anyone who has a child dealing with ADHD, Anxiety and autism.

meia the robloxer

I hard a time finding a place for my girls and I was recommended by a friend to here and I have been impressed. My oldest daughter sees Shannon and she has been amazing with her. My daughter is very comfortable and happy to see her. Shannon has been understanding, gentle and listens to what she has to say and works with my daughter in ways to combat her anxiety.

Thyson Visser

My experience with crossroads was wonderful! The space was beautiful and very inviting. You can tell a lot of hard work went into the office. The staff are very prosfessional and warm. I would recommend crossroads to everyone!

Izaak Mclachlen

Marianne has been a pleasure to work with. She brings a warm and welcoming demeanour mixed with her sense of humour to every session. I can't recommend her counselling services enough for any number of issues you may have.

Nicole Ziegler

We have been seeing Shannon weekly for behaviour play therapy and my son loves going!! We have already noticed some small improvements it’s been wonderful. Everyone in the clinic is warm and welcoming it’s been a great experience.

francesca castro

Honestly, I had called numerous places to inquire about play therapy for my child. And no one was getting back to me. I found Crossroads Collective’s number , and thought maybe I’d give it one last shot. They returned my call immediately. And from the second I heard Shannon’s voice I immediately felt comfortable and knew it was a great fit. There was a good reason no one had called me back from the other businesses. Shannon is friendly, understanding, empathic and great at listening and trying to address our concerns. My child has developed a great relationship with Shannon, in a short period of time, and is comfortable talking to her and is using some of the tools Shannon has suggested for her. I appreciate the time and effort Shannon puts into our appointments and helps provide me with with great material, links, strategies and tools that I can use to assist my child, and our family. I would highly recommend Shannon and her team at Crossroads! We are so thankful for their services.

Marie Lynn Laboucan

Crossroads collective has really helped us immensely! Our daughter has been seeing Shannon for anxiety/fear issues. We have seen so many improvements in such a short time! Well thought out care plan and it is so easy to communicate to Shannon whenever we need to! Text..email....she makes herself available!! We have been so pleased and would recommend Shannon Lawrence/ Crossroads Collective to anyone!

Jasmine Kullar

Tj Sandhu has helped me in ways that I cannot explain. In simply 3 sessions, she has already pulled me out of a place that I didn’t think I could get out of. She’s so caring and you feel so comfortable around her. I would recommend her to anyone. I’m so happy I found her as I will be keeping her as my counsellor as long as I can throughout life.

Angela Di Pietra

Shannon Lawrence was the first therapist my daughter really liked! She’s awesome.

Shana de Leeuw

Shannon has been amazing with my son. He was recently diagnosed with ASD and she has been a great help with his needs. I highly recommend Shannon.

Liza Best

LOVE Crossroads Collective! I have been lucky enough to connect with Marianne for massage.. she is Amazing! The whole team is just super friendly and warm. I highly recommend them.

Madison Kostruba

I was emailing with a Lisa about setting up an appointment for my son and she asked when we were available, I let her know, and now have not heard back. I wanted to book the appointment online but the type of appointment I need (parent consultation) is not available to book so I've emailed back 5 times now with no response. FYI I am not posting under my real name I contacted the clinic with for privacy reasons.

Monica Leclair

I researched numerous counselling centres online and ultimately decided to contact Crossroads Collective based off their positive reviews. After calling them, I was impressed with how quickly Shannon Lawrence connected with me for an initial consultation. Shannon was easy to talk to and completely understanding of the situation. My son struggles with anxiety, but was totally at ease around Shannon from the very beginning. Her approachable and enthusiastic nature has exceeded expectations; my son always looks forward to his play therapy sessions!

Ashley G

I have been seeing Jessica for Acupuncture services and she has been fantastic! The office is very modern and fresh looking. Everyone that I have met in the office has been very professional and friendly. I look forward to booking more appointments at Crossroads!

Donna C.

Shannon is great with children, very patient and insightful. The kids have fun at their sessions and receive support by her on expressing their emotions in a healthier manner and actively work on strengthening the sibling relationship. We also love Music Therapy with Aimee. She sparks a lot of joy and I can see first hand how healing music can be! I like that the family has access to behaviour intervention, play therapy, music therapy, individual and family counselling at Crossroads Collective. Those at the organization are also knowledgeable about AFU funding which is very helpful. I've met several therapists and all are fantastic!

Nicole Baldin

Shannon is amazing!! My daughter looks forward to her sessions with such excitement every week. I feel so blessed to have stumbled across a Facebook post on the Langley moms group that lead us to her. I have noticed a huge improvement in my daughter’s behaviour and anxiety since working with Shannon and am so happy with her progress. I would recommend her to anyone in a heartbeat.

KRISTY S

After a couple years of my son struggling in peer environments, I decided to reach out to Crossroad Collective for some Play Therapy/Anxiety support. We met with Lisa initially, who instantly made us comfortable and took the time to listen to our needs. She paired us up with a fabulous Counsellor, Shannon, that was familiar with the school district dynamic as well. My son felt very comfortable with Shannon and we both noticed some positive changes through out the months of sessions. We have reached a point that sessions are no longer required, to which I give all the credit to Shannon and the clinic. Should we ever need future support, I will not hesitate to come back. The hours are flexible, which works for busy families. The physical space itself is also expanding and beautiful!

Cheryl Santer

Nadine Viker is absolutely fabulous Behavioral Interventionist. She has done wonders with my 16 year old high functioning ASD child. Her therapy dog Kelsey is the highlight of my child’s time with Nadine.

Kelly M

I saw Lisa in person and she’s a very nice person in person. She is not qualified though to deal with crisis situations. Do not e-mail her or phone her. She agreed to help me over the phone when I was struggling, but then left me very much in distress, only trying to talk to me about 5 minutes out of our what I assumed was an allotted 50 minutes. She agreed to call me back after I e-mailed the hard stuff I couldn’t get out verbally, but then she simply ignored my very vulnerable e-mail and she now won’t help me to understand why she did that. I found different help after I was ignored by Lisa and so I am still here in this world, but what she did still bothers me, so I asked her (a week or so later) what happened that morning, why she didn’t try to help me after I told her I so obviously needed help? I assumed it was some unfortunate misunderstanding but she just briefly said it wasn’t on purpose, she was simply busy... but... what?!... busy during our scheduled time? I sent her the e-mail 8 minutes into the session as she requested, and then texted shortly after at 15 minutes into the session and... nothing back from her ever. Her response as to why I never heard from her again at such a difficult time for me doesn’t make sense, and not knowing the real reason why is very difficult for me now. It’s hard for me to trust another counsellor. And she won’t answer me anymore. So please do not contact her if you are in need of serious help. For regular counselling though, I do think she’s very pleasant to talk with, and would likely be helpful for most people. She is a good person and has a good business. She is understanding of financial situations and makes you feel listened to and understood in a regular in person session.

Sheena T

Such a welcoming and calming environment! A very comfortable space to wait while my son had his appointments! We did not feel judged or uncomfortable at all and got very realistic and applicable help here with Shannon! Great clinic, great staff, so grateful.

Jeff and Sharon

I find the parking really easy and the office is clean and tidy and private. I really like being able to book appointments on line. I met with Darcy and she was really personable and easy to talk to. I have already recommended friends. It’s great to have this great resource in our neighbourhood.