Reviews of Mind Matters Clinic (Psychiatrist)

Michael Newman

I took part in therapy groups here as a kid over 10 years ago, along with individual counselling and I can definitely say it helped me, Dr. Moser and the rest of the staff were wonderfully helpful and left a lasting impact on me!

Lev Shapiro

it help me ou t alot

Kayti Taylor

Very expensive. You wait months for an apt. There is no wiggle room whatsoever. Rescheduling isn't possible. It's go or cancel. The service is adequate. Not sure if it helped my children. They seem pleased.

Hunter Rodgers

Years ago, my family was referred to Dr Cathy Moser to diagnose behavioural issues we were experiencing. I was diagnosed with ADHD, as suspected, as well as being misdiagnosed with a disorder that I do not have. Additionally, my other family member that was a patient at the same time was not diagnosed because Dr Moser said "they're too intelligent to have ADHD." Dr Moser insulted myself and other members of my family to our faces. She ignored all the signs of serious behavioural and developmental issues in her patient, leading to over a decade of trauma and hardship that could have been avoided. Perhaps she has improved in the years since, however my experiences with Dr Moser shows that she completely lacks the professional standard of care one would expect to receive from the supposed top child psychologist in Manitoba.

Holly Lund

Did not have a good experience but I’m sure others will. It is a nice facility and well kept. If you are in need try it out!

Harnish Pandher

I was under the impression that I was going to receive a quality service, because of the excessive amount of money Mind Matters charges, as well as the amount time they ask for. However, what I received was far from that. I've never been more insulted with the lack of integrity shown by a ‘professional’. The old documents I had provided the psychologist, were lost by him, and to add insult to injury he insinuated that this was an error on my part. Not to mention the resources, provided by the psychologist were irrelevant to my situation. I don’t recommend wasting time or money at this facility.

Josh Close

They claimed to teach you the art of pickup, and subtly join and leave conversations, however it turned out to be a clinic and we were treated like infants. They instead taught us "Stranger Danger" and "Personal Space". I feel like I've been cheated for my money. Very upset.

G Bruck

Made an appointment months in advance to see the child psychologist, Dr. Moser. Were only told the day before that our child wasn't even invited the appointment to speak to the doctor, only the parents. We paid over $180 for an hour, at least 15 minutes of which were spent watching YouTube videos while Dr. Moser left the room. So we spent $45 to watch free videos, she could have easily sent us home with the links to watch for free in the comfort of our own home. Her "assessment" was asking us standardized questions off a checklist and she gave us absolutely zero helpful information or advice at the end of the appointment. She only tried to sell very expensive group programming and sell their other services. This is what for-profit mental health looks like. Save your money and wait longer to access ethical, qualified care if you need it.

Helen Lunn

Very very disappointed in Mind Matters Clinic. In October 2020 I had phoned and set up an appointment with Dr. Cathy Moser. I spoke with a receptionist and outlined clearly what I needed from a psychologist. I had three pages that outlined clearly what I needed from a psychologist, had the pages scanned at my family doctor's office, and they were sent to mind matters clinic. I am told that there is a 6 month wait until I can have an appointment with Dr. Cathy Moser. I was told after a 5 minute zoom meeting today, March 2021, that nobody at Mind Matters clinic and the psychologists are not able to help me with what I need and instead refer me to two different psychologists who might be able to help me, one of who I found is not taking new patients at the moment. 6 months is a very long wait just for them to tell they can't do what I need when I outline what I need very clearly and even have a list scanned and sent to them. Because of this situation my education has slowed and I had even taken time off of work just for them to tell me they can't do anything. They had the decency to not charge me for an appointment at least. I will never be in contact with this clinic again. This situation was avoidable.

Ashley Torres

Mind has helped me lots every nice and offer you donuts and cookies and hot chocolate very warm welcoming and offering. 10/10

Paul K

Cathy dealt with our two youngest children and some of their aggressive tendencies. Their office & staff was nothing short of amazing to deal with. Thank you everyone.

Jonah&Nerea Stjernegaard

They were able to accurately complete my psychological assessment faster than any other clinic in the city all while doing it for a lower price would highly recommend.