Reviews of Crisis Response Centre (Psychiatrist)

SavingJoey

I was on my last thread and was going to give up. My sister found out about this place and dragged me there. The moment I walked in, I felt HOPE!! The receptionist and other staff care. And the clinician that spoke to me was very empathetic and found resources and helped me. I cried a lot, knowing there are people that do care and want to help, when I thought no one did and wanted to give up. Now I'm just waiting for my counselling sessions and other sources of help. It's going to be a long road to recovery but I am not going to give up. I am excited knowing I will be mentally stable again. Thank you to the staff at CRC. You saved my life and gave me back HOPE! God bless your hearts.

john wane

She kept telling me she couldnt hear me and when then she got mad at me for talking louder. She also kept saying I wasnt taking responsibility she just kept saying it.

Sir Silv

The first time I had visited, it was when I was first trying to get away from somewhere. They listened but didn't care and had let me starve. All they did was push me to the side. The second time I went, I was really depressed and wanted to take the last leap. What happened? Same thing as everyone else. Told me I was faking my illness, that me wanting to off myself is for attention, all because I have no visible self harm scars. That seems HIGHLY unprofessional. Both times they had just rushed me in and out, right into CSU. Which is a good place and professional. But this place? Staff doesn't care, they push people aside, doesn't hand food to everyone, plays favourite's, and doesn't give proper advice the majority of the time. I only give it a 2 because resorces are okay. Everything else isn't.

Bobbi Anderson

I will not share my experience because it was terrible. If you need help and want help, please find a better place or go to an Emergency. They say do no harm, but they treat people like cattle... and just want to fill beds. I was feeling very alone and when I went here, I was more alone. Didn’t eat, didn’t drink for weeks. People don’t even notice. Either way, if you need help please get it, but not here. I thought it was the worst place on earth, until I came to ST. Bonifest...

Garnet Suss

I went there because I was feeling quite suicidal. I was sat down with a young staff member who was not qualified to help me. I was given a maximum of 6 sessions. I attended only two sessions because they were so mundane and useless. All she did was ask me questions written on a clip board, qhuestions that included "on a scale of 1 to 10..." Our mental health system is so horribly understaffed and underfunded and much of that staff is quite underqualified. I had the same experience at Klinic. This is no fault of the staff. They are wonderful people for doing what they do. This is the fault of our government for not providing enough funding

Lora Van Loewen

Call them if you have questions - they are incredibly kind, understanding and knowledgeable. They helped us get a family member admitted who was in mental distress.

Anthony Bouma

Patient, kind, understanding and professional. When you feel like you're alone in the world and wish for non-existence, call them.

Auntie Alias

I'm in crisis, called for help, and was rejected. Apparently you have to open a vein on the front steps to qualify as an emergency. What a degrading and cruel experience.

Indoor Wayne (OverHeater)

Money money money, gimme gimme

Bryan Gladstone

I phoned in distress, angry and feeling ganged up on. Explained my feelings about being cheated and used because of my kindness and was declined transport to the Bannatyne center and offered another solution. I woke some hours later freezing in the back of an ambulance in st.boniface hospital parking lot.

Stephane “Honeybadger” Doerksen

Did an excellent job helping my fiance through a hard time today. I love this place

Andrey Sigurnjak

Just called them , and since my wife's doctor is MIA there is not thing that they would do . Most heartless unhelpful people you could ever meet . Waste of money and resources . Should be closed and all of them fired .

Labarynth Maze (LabTV)

They hired a Nigerian Dr. Ike who was previously run out of Ireland because of shoddy medical practice and I have my doubts he received a real medical license. Very unprofessional, no bedside manner. Completely dillusional about the effects of Cannibis on a PTSD sufferer. Pill pusher that will yell at you during his assessment and call you down for your self medication practices. This is the sad reality that such an important segment of our health system is run by Drs that got their license out of a cereal box in Nigeria and the Canadian government is happy as ever to hire them without vetting them. Avoid Dr Ike like the plague.

Barbie Brass

Legitimately useless If you are in actual crisis I’d suggest going to the hospital or the mental health assessment centre across from Gordon bell high school If you call the CRC in crisis you will not be helped LOL I ain’t even in crisis I’m just looking for psychiatric resources and they were able to offer me absolutely nothing ! :) They just have a bunch of kids running the phones Guaranteed a suicide hotline that makes you hold for 45 minutes would be more helpful than this place. They’d probably have upbeat music playing on hold instead of a confused mouth breather who can’t help you anymore than you can yourself.

Kaitlyn E

Never been able to provide me with any kind of lasting care. I've often left there feeling worse than when I came in. For people who need immediate, long term help, there are no options. This is why suicide rates are still so high.

Chanda Lee

Treated with respect & was able to speak through my issues without fear of judgement. I have called them for myself a few times & once for a friend and they’ve always helped no matter what the case is.

Shawn Jordan

Whatever you need - you will get the opposite. If you need care, they release you. If you need to just de-escalate and pull yourself out of a suicidal state, they will traumatize you and brutalize you - or not take it seriously and release you. If you call in crisis, they will talk to you patronizingly and even hang up on you. You are in crisis. And they slam the phone down in your ear.

Mike V

I have had to deal them a few times.. first time they basically said my problems were not a big deal. (thinking of Suicide). Another time I came there.. I had to wait in the waiting room a few hours. then Wait in a smaller room for another hour.. then talked to someone for like 20 minutes.. then I got sent to a place on Portage Ave 2 days later.. So in the middle of a crisis I was sent home.. I just got off the phone with them again.. the person seemed pretty rude. before I could even tell them why I was calling.. I was asked to hold.. I waited about 15-20 minutes and hung up..

Danny Brown

Horrible horrible service. The staff don't care or treat people Your just another number in their shift. They make you feel worse than when you originally came there

Xavier Haas

It is a great place with an important goal. Yes wait time can be a little while, understanding that steps needed to be taken to help those in need. 4/5 simply for follow up issues. Amazing resource service, but they said they'd phone me back. After not hearing anything, decided to call them, and when I did not receive the answer I was looking for, I went back and they fixed the issue right away.

Taly

I came in one night with very high anxiety. I was a complete mess. The staff were so kind and caring. I said I didn’t feel safe going back home so they actually let me sleep on one of the chairs in one of the counselling rooms. They got me blankets and everything. They checked up on me every now and again all through the night to make sure I was okay. I’m very grateful to them for that. Only complaint I WOULD have is that it is sometimes a very long wait to see someone.

Kristina Canady

Thank you for the wonderful work that they do.

I H

The wait time is enormous. My partner has a client he took there yesterday, and they waited 9 1/2 hours until they were assessed by the psychiatrist. !!! 9?! Hours?! I have called twice myself and have visited once. The time I visited, I was not in a life-or-death-level crisis, and I was happy with what I went in for (Which was just some general resource information and a referral from them to help find a psychiatrist). My family doctor was very impressed with what the CRC had to offer and suggested me to call if my mental health took a swerve and was out of control, or visit there. Well, I called twice in a time of critical crisis, one time where I was scared that I had thoughts of self-harm, and was told to "take a bubble bath" or "try new activities like yoga" - yes, let me put down the phone and get on that... the second time, unfortunately I had very strong suicidal thoughts and urges and called there asking if I should come there, or go to an ER because I was very interested in a hospital admission. I was on the phone with the CRC while texting my psychiatrist and the woman on the phone stated something along the lines of, "if I COULD contact my psychiatrist then I shouldn't really be using their services, because the CRC is more of a resource, referral place to aid people in obtaining mental health services, and having a psychiatrist is one." To be fair, they did offer what I sought. There is a type of admission at the CRC that I could be eligible for if a doctor assessed, and felt like I was going to seriously injure myself. Otherwise, just wait and follow up with psychiatry on Monday.. Wellllll did that ever make me want to hustle there! In my state of crisis, I felt dejected over the phone and that my fear of suicide wasn't enough, that I should just wait. Yeah, no. I am really glad to have some family who helped me stay safe and rest. Obviously I am fine. I hope I do not reach another low like that again, because my experiences make me really debate on whether or not to head there, and I wish I didn't feel that way. I know they offer services that could help me, IF the doctors felt I absolutely needed it. How do you know what low is the low that will end you? You can't, every crisis is different and important to be addressed. The CRC could be so, so much better. I hope over time it will be all it should be.

Frank Janowski

I was thrown off by all the bad reviews so I didn't want to go in. I Called because I have been feeling suicidal for a long time and my doctor wasn't helping me .Reggae the person I talked to not only helped me calm down but also made it her responsibility to make sure I got the help I needed. She was 10/10 just shows you not all reviews determine the company or people there.

Dave G.

Wonderful staff and clinic. Brought a family member here after a suicide attempt. While wait times are a bit high (it is a Manitoba health clinic), the care provided is fantastic. We were triaged immediately, saw a clinician after about an hour for a pre-assessment, and about another hour for the full evaluation by a psychiatrist and her team. They were all concerned, patient and very helpful. We waited for a few more hours to be transferred to hospital for a short-term stay and observation

Heartly Chase

Just a place to go to, to have strangers listen to your problems but offer no solutions. I was severely depressed and suicidal and I was trying to seek help and medication. I was told by my doctor to come here and they made me feel worse and like my problem insignificant and I got absolutely no treatment. It’s a terrible place.

Joran Viken

A friend went here and was told by staff that he was faking depression and released him. Go to seven oaks.

Stacey S

Some lady named Stacy worked with my loved one They tried promoting Auraura. The cost was too much so there was no way we could afford to go When I told Stacy that she gave me the cold shoulder and said she was there for my loved one and insisted that’s what we need to go. She never gave any other alternatives, so unless you’re rich, you’re loved one is a lost cause Total waste of time I found Stacy to be heartless, arrogant, cruel, rude and completely disrespectful. If she’s promoting Auraura, I will be sure that is the last place I would go She is the wrong person to be working there. I truly hope she doesn’t push anyone over the edge

Ritz Scythe

Don't call on a midnight shift, they could care less.

SitandRawr :D

Okay, so I refuse to come to this place, because all the times I’ve been there 3times. The lady was just really f ^ € k ! N g mean. idk what was wrong with her (maybe she was on her moon time.) but I was clearly in crisis and she Says I “Don’t need help” Cos “I already have a psychiatrist and supports.” Uhhhmm ?? R U kidding me? And the third time I went to CRC, the lady made a statement “Why do u come here so much” umm, I’ve only been here three times Tf? So I walked out and Refuse to go back. Then the manager of the WHOLE program gave me an apology and said that “he was sorry that one of his workers acted that way, it isn’t cool, thank you for letting me know.” This place is a joke.

MusikGirl23

Started out fine (initial intake) and then was awful. The assessment dude couldn't seem to understand what I meant by 'help me create a safety plan', to him, all that meant was me agreeing to call ONLY the mobile crisis number. For a person who has severe anxiety over phone calls, it was easier to walk 6km than pick up the phone. Basically had to lie to get out. I was being forced to stay without my medication and there was no way for them to get me it. Would not recommend, unfortunately-at least not on the evening shift when this guy works.also, this guy didn't even seem to understand the importance of a dietitian in treating an eating disorder. That certainly doesn't inspire confidence at all. It seems like such a place of promise until you experience it.

Elbereth Joy

It is a great place, but the waiting time is too long

Dara F

Need help? Good luck. The volunteers are uninformed and border on rude, the triage nurses are of little to no help. We’re back for our second plea for help. You wouldn’t think that trying to get someone medicated for a medical condition would be so difficult! No wonder Manitoba’s suicide rates are so high

Bruce Lumsden

Brutal

Steph Jane

Got in very fast. They took their time, were very thorough and patient. They offered great support and many resources. After reading some reviewers comments we were hesitant to go. So glad we did. It was exactly what we were hoping it would be. If you’re reading this and you need help don’t let some bad reviews discourage you. Go seek help! We are lucky to have a place like this here in Winnipeg.

Steven Matthew

Despite the reviews I took someone who need help and because of the professional help they needed they are still alive and getting better. If you need help CRS is a viable option for people who absolutely need it.

Delaney Tycholis

People in this pine of work really need to care more. At all hpurs of night and day. I'm afraid to call because sometimes it makes things hurt more,especially when they mistreat you.

Junior Keyper

i went there knowing i have severe depression and they tell me it's not clinical depression, i am the one who knows my own attitudes. i see how the systems fails some people...

Aamir Kureshi

Garbage literally rubbish receptionists , all they do is stand around they do not do anything and busy laughing and has no respect for any patients coming in. The sign behind them clearly says RESPECT AND PERSONAL SAFETY. But really don’t such Hippocrates.

STEPHEN HARPER

Asked for help at RBC Center with FIRST NATION refugees from up North after storm in OCT. '19 - we had elders displaced and needing mental health support! they did not send anyone! no help other than to refer us to other resources. Guy named Marek, made us false promises and fake hope. No team sent!

Chanelle Lajoie

you saved me from myself. thank you!

Janet Levin

If I could give zero stars I would. One star is being nice. Poorly trained people who don't care about the clients. Don't call when your in crisis, because they will upset you further.

Jon Anthony

This place is not what it was intended to be. They seem to not have compassion or experience in my opinion. You have to basically tell them you have a gun and are going to blow your head off in 5 mins before they take you seriously. They basically ask "do you have a plan", and if you say no they let you on your way. Well, any thoughts need urgent attention and are not healthy. This place needs some professionals, not students.

Rocket Girl

I'm writing this review on behalf of a friend. She has suffered greatly from mental illness for most of her life. Feeling suicidal, I took her to CRC. The wait time was only a few minutes, and the staff there were exceptional. She spent about 1.5 hours with a psychiatric nurse named Leslie who gave her hope, and offered help in the form of a referral to a psychiatrist as well as suggested something called the STAT program. I spoke with her today, and she's feeling better and even a little optimistic. Thank you CRC for your help in this sensitive matter. Keep up the excellent work.

Sarah Smith

I am so grateful Winnipeg has a Crisis Center. I had a severe episode a few months ago. I went to the hospital and was referred there. The first visit they didn't have the resources and staff to help me. The second visit I was able to see a whole team of psychiatrists, given medication, and referred to a specialized mental health center. It took about 12 hours in total. 5/5 stars because anyone in their line of work deserves it.

Marie B

I was seen very quickly by concerned and caring staff, from the receptionist to the person doing the assessment. I was able to go home the same day even though I thought I wouldn't be able to, that's how bad I was feeling. I left feeling so much better and with lots of resources. Wonderful place.

Alvaro Faria (Devil's Advocate)

Just called here to seek help. The call taker was very rude considering the severity of abuse I am receiving and hence received from the call taker. I am worried for my safety and the safety other others who are dear to me. All I said was "if I do all of this all my problems would disappear" in a very sarcastic tone after she brought up hallucinations which I am not. She told me that she's just going to hang up on me and I yelled "F you to B" and hung up myself. This isn't the first time I have dealt with these poor examples of mental health professionals. Once I had the cops show up at my place and they tore up my apartment and called me names and further worsen my mental state. Don't call here if you value your sanity and self worth because they will be very rude to you and belittle you. Look elsewhere for help hopefully with people with compassion.

Mitchell VanRassel

They made me feel extremely prejudged, and more or less threw me to the side. There was lots of very misleading promises of what they could offer and it ended up not being at all like it was described to me by them. The CSU was a nice break so I thank them for that, but when you walk in to the CRC and tell them the things I told them, and then get sent back home, there is a problem. A few days later I have the long awaited “psychiatry” appointment where they told me they could help further, and then once again to be thrown to the side, this time with the insinuation that I have a drug problem, all the while, the only “drugs” I take are the ones prescribed for my mental health, by my dictor, which I am not even using my full daily dosage for some of them. I feel so disappointed in our mental health system.

Michael b.

They don't have a mobile team as advertised - if they do, they rarely go out or they don't come out at all - they want you to go there - they ask a bunch of dumb questions - scary! especially if you beg them for help and they are the last line of help! They are supposed to be the first source of help! I am a senior and veteran with mobility issues, it didn't matter to them at all!

stuart adamson

Thank You Everyone. Who helped. Mental Health is difficult on Everyone.

Stefan

I had to bring a family member to this location last week. The staff took us within 1 hour, had very kind interactions with us. An assessment was done quickly with a resident - Dr Amy Pack? and a medical student. This was an urgent situation that required me to fly in to help this family member. Very happy with the help.

M

I went to crc as I was frantic and feeling very suicidal for quite some time after starting new meds and as always, am told by my psychiatrist to go crc if ever I need to . (This is not my first time at crc) Upon arrival an older woman at the front desk asked me through the intercom why I was there, I explained I’m having strong suicidal ideation and feel unsafe etc etc. she proceeded to tell me that they can’t help me and to see my psychiatrist at hsc (mind you it was Friday at 6pm, of course she knows he’s gone until Monday morning). She then proceeds to tell me to go to a walk in clinic instead… here I am in a mental health crisis and she’s telling me to go to a random walk in clinic????? What a joke. So I asked if she can just let me in and I can stay there until I calm down and she says “we don’t have people come here just to hang out”. To “hang out” ?! I almost couldn’t believe what she said. ( I would also like to add that there weren’t any patients in the waiting room so it’s not like they were busy or something) Needless to say I spoke with my psychiatrist that coming Monday and he was extremely bothered about the situation and told me he was going to contact them immediately and investigate. I told him what if I actually ended up killing myself that night? What would they say to you? “Oh yeah, we told her we couldn’t help her, we wouldn’t even let her in just to let her calm down, we refused her care”. It’s honestly disgusting to me. Whenever im in a crisis and distressed I feel helpless and I have nowhere to go for help/resources, as I will never go back to crc after that horrible experience. You’d think someone working in a mental health crisis setting would have compassion and be there to help. Very disheartening. This place is a complete joke.

laura tarte

Wonderful place and staff. Really helped me and I will definitely come back in the future if needed. Thank you!!

Brenton Thompson

Felt even worse after dealing with them. Terrible services. Have been denied bed twice in a row from them when I plead for help. People were very nice though but yet garbage service

Molly McDoyne

Absolutely useless!

X Y

I went to this place twice and the results are mixed. The first visit the counsellor was helpful. However the second visit was a waste of my time. The second visit, the counsellor just gave me a pamphlet to call numbers if I was ever feeling as if I was going to go on a deep end. What is that about? Very unhelpful. Not even a plan such as getting better? If I wanted to like just vent, I'd call the Klinic hotline. Not bother going to a building and waste my time to be given a a pamphlet. Thanks alot, I know where my tax paying money went the last how many years from the NDP government.

David Puranen

I went there a few years ago after being told by them on the phone that they'd let me see a psychiatrist because I was having a panic attack after trying to get a doctor to give me a depression diagnosis. (Because I was depressed, and later that year was properly diagnosed) After bussing all the way down there they gave me the run around but kept saying that because I didn't want to kill myself they wouldn't help. Eventually I ended up across the street on top of a parking structure seriously thinking of throwing myself off.

toad licker

Yea they were helpful, doc asked is ther ANYTHING we can do to getyou thru this. Yes you can, you can get me a lawyer to sue you guys with

Tanya Pinto

Would give it zero stars if I could. So basically going into the crc means, you cannot leave until they are done with the assessment. And if they take 48 hours to do it and you want to leave it, they wont let you. Of you do then they call 911. Clinicians are sarcastic and treat you like an invalid. Dont get me started on the crisis workers, jeez this institution is a joke!

Jacinda Flores

Although there was a bit of a wait, it was absolutely worth it. Everyone on the team was extremely helpful and kind, without ever imposing. I could go on and on about how extremely helpful all the professionals were, but in short, the Crisis Response Centre gives people real hope; no empty promises, no generalizations, but honest, specific, and uplifting words that empower patients to keep going.