Reviews of Grande Prairie Primary Care Network (Psychiatrist)

Emmanuel Castillejos

We went there exactly 5pm for the lady earlier told us to come back at 5. Then when we get there a lady show’s up and block the door, told us that we should come at 5? I show the time and insist that we should come 4:45 pm and drove us away. What a waste of time and effort to go to this place.

Dion Alde

I do not recommend this place. I've had multiple bad experiences, and is usually with the staff. One notable experience for me when I was in a bad place with my mental health, i was struggling so i wanted to reach out. I wanted to know their resources for counseling, or if they do it. It was empty, and I go up to the front desk. The receptionist was on her phone, I'm assuming she's busy with something important, and being in a negative state of mind, it's tough to even talk to others. I waited 2 minutes before I said something, THEN she put the phone down. I'm guessing it wasn't work related because the salty, deadpan expression on this grinches face said it all. I asked if they had resources for counseling. She tells me "well have you checked out icat?", and I'm thinking if I would have known about them, I would have went, but I'm here because I'm looking for resources. I kind of tell her that. She pauses for a moment, then tells me to fill out a forum, without any reason to. So I don't know why I'm filling out this forum, but I do. After filling it out, I gave it back, and she looks at it and tells me to take a seat. Again, no information, and I'm left choked and alone in my negative mental state. Minutes later she gets up, only to go mingle and joke with the staff in the back. I left shortly after that. That's not how I would want anyone who struggles with mental health, let alone someone who is actively trying to reach out instead of harming themselves in any way. I've had a few salty experiences with the person doing the covid front door screening, too. Like, why. This isn't a good place to go to.

Dale Werbowy

Horrible customer service. I will never go to this place. Front desk actually hung up on me when I was trying to rebook my appointment.

Breanna Redekopp

They truly do not care about anyone's mental state at this clinic!

Darcy Draper

Worst patient care walk-in clinic experience I have ever had. From being forced to wait in line if dozen people in windy cold winter conditions with an elderly patient with mobility issues to the almost four hour wait to see a doctor who was useless and looked at my mom and her possible broken wrist for all of five seconds. Then sent her out with immobilizing it or giving her anything for pain. Then told to call back next day for x-ray results and when we did we could not have them and would have to come back and wait in line to get them. This all over three day ordeal potential broken wrist. DONT GO HERE.

EARL LOVEAN

Closed earlier then posted time. I have a tight schedule with work and rushed here 45mins before closing time and the door were locked ????

Melissa West

Waiting room was busy but went by pretty quick. The doctor only checks what you tell him to check he isn’t very thorough. I left still wondering what the cause of discomfort was.

Kumawu Trede

The old lady at the reception is horrible and the doctor is so rude

Tia Coburn

The staff was horrible the one lady was super rude, had to wait 2 hrs to sit in a room for another hr to see noone

Paige Lock

Wouldn't recommend. Came on a Saturday, they open at 10 and close at 4 don't accept anyone else after 11. Like what ? Also waited 4 and a half hours for one of the most simple things. If I could give a zero star I would