Reviews of LANDMARK PSYCHIATRY PC (Psychiatrist)

Ruth F

Inexcusably bad, would give a zero if I could. I should have known what I was dealing with when Amanda Block prescribed me an SSRI after I insisted I did not want to be prescribed an SSRI after my previous bad experience on one (citalopram). She insisted to me, repeatedly, that citalopram is not an SSRI (it is) and prescribed me a different one to which I reacted poorly. The last straw was when my provider was 25 minutes late - for an appointment I had made on my lunch break - and when I called the practice to voice my concern I was told that it was to be anticipated that that kind of thing would happen with no recourse. Funny since my provider never spoke to ME for more than 10 minutes.

roach

If you value your mental health at all, do NOT come to Landmark Health Systems. While being a patient was acceptable, the way I was treated after leaving this practice was absolutely inexcusable. I told them I was running out of medication, and when I left voicemails to schedule a new appointment, I heard absolutely nothing back for weeks on end (I had 2 weeks supply). The psychiatrist, Jarod Masci, never responded to my emails as well. I also requested to have my medical records sent, and after directly being told by the front desk that this LEGAL REQUIREMENT would be met, I waited months for no such forms. Even after being faxed from another doctor, they still refused to release my records. I detailed to them over voicemail (the front desk staff was never present during office hours to do their job) the urgency of my situation, then only having 3 days left, and to my dismay, got ignored once again. In crisis, I waited a couple more days before calling again (their ONLY available method of communication) to air my grievances and got, you guessed it, ignored once again. At this point, they picked up my phone call, put me on hold immediately, and then hung up the phone. Even after receiving this abhorrent, unprofessional, and disrespectful treatment, I was not going to leave this review until running into ANOTHER issue with this practice. I recently got my MMJ certification in Pennsylvania, but before I had my appointment, I was required to provide medical records that showed my qualifying condition. Not only did this new psychiatrist send in a fax request, but after having waited many days, I left a voicemail with Landmark Health Systems' medical record department reminding them to send in the fax. With a staff as unexceptional as this one, it is no surprise to me that our grouped efforts indeed proved useless. This has been the most disappointing disgusting medical experience I have ever been put through. No person should ever have to be pushed to this limit, especially with MONTHS notice. I feel that calling Landmark Health Systems a psychiatric office is a privilege and honor that they in no way are deserving of-- I could not recommend this clinic less. In my search for mental stability, this practice was a wrench I wish I had never crossed. If anything, being a patient here brought me only resilience and preparation for the atrocities of terrible medical care-- nothing I was intending to seek. If you have read this far, please do yourself a favor by turning away and never looking back.

Eleah Marshall

If you want a call back this is not the place for you. I have been waiting on a callback about my medical marijuana concern for over a week. I was told over a week ago they would call me back that day and they never did, 3 days of calling and trying to reach someone I was finally able to yesterday morning. Once again I was told they would call me back with an answer concerning my medical concerns and if I can continue using MM, once again they never called back. I have spent hundreds of dollars at this place but when it comes to a medical concern they don’t return your call. It’s incredibly discouraging.

Ken Munroe

This is hands down the nicest and most professional doctors office I have ever been to and that is saying a lot coming from a doctor. The staff goes well and beyond with being friendly and accountable.

rican bella

I LOVE the people but trying to make an appointment or trying to cancel an appointment is stressful. I once left a message on the phone and no one got back to me. Then i was told by the receptionist, that they had multiple answering machines and one could have went to one that wasn’t listened too... then i was charged for missed appointments etc...