Reviews of Foundry Victoria Youth Clinic (Psychiatrist)

Robyn

I've been coming here for over 8 years and have never dealt with more attentive and understanding doctors and nurses, I would easily recommend this clinic to anyone under 25 looking for medical care.

Eden Sunflower

Amazing place for any youth struggling with metal health issues, can not thank them enough.

N V

♡♡♡♡

Carmen A

Although this clinic has good intentions, it fails to provide fair opportunity to all of its patients. The clinic has its posted hours of operation on the website as well as their front door, yet they open their doors 15 - 20 minutes before this time. Because it is a drop-in clinic, this allows people to sign in before the clinic is even open. There have been multiple times when I have arrived at the clinic BEFORE it opened and the wait time was already 3+ hours. I've also arrived exactly at opening time and the clinic was full already from people signing in before opening. This is unacceptable because it causes problems for people with accessibility issues and people who have limited means of transportation who cannot rely on always getting to the clinic half an hour before they have to. This clinic needs to either update their hours of operation to make it fair to new or unfamiliar patients, or they need to honor their existing and advertised hours of operation.

Elliott F.

For a clinic that's aimed toward helping youth, it's kind of unfortunate that they're closed after school hours and on weekends. The staff, at least the people I've met have always been nice but this place is definitely NOT equipped for like, anything. There have been several occasions where I have just not received notice back about appointments even when I'm told I will. Even the counsellor I was seeing agreed that there are a lot of problems with communication. Y'all need better receptionists.

Wen

I have mixed feelings of this place. I know it has a place in the city and strives to help youth including street youth however i think the nature of this place is misinterpreted by youth and ill governed. As a parent, I know how imperative it is for kids to want autonomy. I DO NOT believe it is ok for a 12 - 15 year old to goto this clinic. Plus certainly not without their own gp & parent knowing anything. Furthermore no parent appreciates disrespect of a doctor if they are just there simply being an involved parent. A family first mandate would be very beneficial to the clinic. Too much power, freedom and enabling is being taught to kids, preteens -15 years old. This attitude is causing kids of this age to further disrespect their parents and seek more freedoms they simply cannot handle nor should they have to. This attitude can contribute to a series of unfortunate events/trauma/further trauma in the youths life not to mention their families. Also it simply cannot be assumed a child will maintain the level required to be on top of their mental & medical problems and therapies/medications thereof. Thus causing further harm to the child as well.

matrix cos

They were amazing in helping me with what I needed

C BF

Really good doctors and nurses but the wait times are insane. You can come in exactly as they open (11am) and have to wait 30-60 minutes. You can make an appointment and wait two hours after you were scheduled. And if you ask reception they will give you a completely inaccurate time frame: I was told five minutes and it turned out to be at LEAST 40. Again, GREAT doctors but they need to be prepared for patients before their advertised open time and have the availability to see doctors at least until an hour before closing. It’s currently 1pm and someone was just told there are no doctors available but they’re open until 5pm.

Angela Hillier

My all time favourite walk in clinic, with some of the only doctors who have made me feel validated and well cared for ❤

Juliana W

Good environment, good people!

Sierra Carvalho

Great place only a bit of a wait to get in very friendly staff

Nila Greencorn

All of the 3rd floor staff was very nice to me but they failed to ever give me any real help or support. I have been coming to the foundry for almost a year now and the staff has still failed to connect me with a counselor closer to my home. Generally nice and caring people staff though. The 2nd floor on the other hand was just awful. The receptionist was awkward and unfriendly, and the psychiatrist I was meant to see was unbelievably rude and unprofessional. I will not be returning to the foundry again. They wasted a year of my time and haven't helped me one bit. Please save yourself the time and go somewhere else.

Haven Andrews

I love them they are sweet and don’t judge

Sarah Schmidt (CDFW)

Was ignored by the person at the frontdesk completely despite them acknowledging everyone else in line. Then when I actually saw someone they told me to go somewhere else for a service they provide, not offering an appointment of any sort. Incredibly rude and unprofessional, if I wanted to go to another clinic I would have done so already. If they are going to ignore patients then this clinic doesn't deserve your health care dollars, dont go here.

Claudia Bimm

Do not go here. Just don’t bother. Go somewhere else. I got there half an hour before they opened and there were 5 people in front of me. Okay, it happens. I wait to be called up and put in line and they do so 5 minutes before they open. I go up to the counter and the receptionist (nice lady) informs me that they are FULL on doctors. So I can’t get my medication refill on antidepressants and sleeping pills and I can’t come by any other days because I have work whilst they’re open. I’ve been on them for over 2 years but since I’ve not come in since August (for my last refill) the doctor won’t be comfortable refilling it. There’s more adult (non patient nor employees/volunteers) than patients so there’s not even much room to wait. Once again, do not go there.

John Kim

This is an excellent place to go to if you need shelter from a society that gives already abusive parents unearned authority/respect for purely biological reasons, and a society that gives people suffering from mental health stigma. The beauty of this place is you don't need a family first mandate, or permission from a family doctor. A family first mandate would be purely detrimental. It's messed up to say that kids are being given "too much power"; anyone should have the resources to help escape an abusive household. A family first mandate would just give abusive parents another advantage to take leverage of; not being outed or getting caught is generally the goal so they can keep being abusive without consequence. Plus, many physicians are dismissive of people's health concerns and completely disregard mental health or transgender issues. Not to mention many physicians will tell parents what is going on with a child when a handful of parents are not responsible, grounded or stable enough to deal with it in a way that will not mess up their child's life. They are very discrete, which is by no means a negative thing. It just means you can trust them to not disclose information to less capable parents, which are sadly much more common than most people realize.

Kalia Lenaghan

I don’t write google reviews, but I’m genuinely disappointed in this case. I’ve been many times because the doctors are professional and friendly, although unfortunately disorganized, and the receptionist is usually snark. They’ve lost my tests (more than once!) which meant I had to spend many more hours of my life in that waiting room, usually listening breakbeats or something equally unsoothing, than I would like to admit. Last time I went, about a month ago, I was supposed to be referred to another doctor. Still nothing. I’ll give them one last call but I’m never going back to this clinic again.

Luang Cui-Ma

As a trans person: The Victoria Youth Clinic has been very helpful and supportive of me both in general and in my process of gender transition.

Caila Pilley

best attentive and caring doctors, nurses, counsellors and staff around for youth

Mohammad Kh

A great place to get help mentally,physically,emotionally,and spiritually. Grat ppl. Great environment