Reviews of Pinnacle Premier Psychiatry (Psychiatrist)

adam t

At first I thought this would be a good clinic to help with my panic attacks and anxiety. I made my initial appt with them and it went well and they were very thorough and I was very honest with them about my psychiatric history with mental illness. They prescribed me citalopram and I thought we were on the right track. About 4 days into taking the medication I started having the most severe panic attacks I've ever had...so severe I ended up in a ambulance and went to the er twice! I call the clinic and the provider insisted that I continue taking the medication. I continued and the attacks became worse and more often...3 to 4 times a day!!! I stopped taking the citalopram and it took about a week but the severe attacks stopped and went back to normal panic attacks. I never have had such panic attacks that severe in my life and the care this clinic gave me at first seemed amazing g but when the provider told me to continue taking the citalopram and I ended up discontinuing the med myself and the attacks subsided makes me wonder what kind of help was I getting?! They didn't even offer panic attack medication treatment like Ativan to me at all. After this experience I am staying clear of this clinic and their staff. Very disappointing..

Phee Harris

Dr Hyatt and his staff were wonderful, they took the time to hear my concerns and included me in the decision making regarding my care. I’ve tried multiple psychiatrists and this has been the best experience I’ve had.

Sean Morrison

Awesome clinic! What a cool looking clinic and a super caring, courteous and hospitable staff. I highly recommend their clinic for any of the issues you are struggling with - Dr. Hyatt is the man! Give them a call today, you won't be disappointed and will be well on your way to feeling better.

Amanda Pageler

I cannot say enough about how Tiffany has helped me. She may be young, but she knows her stuff. It means so much to have such a safe and understanding place to open up. Not only do I leave each session feeling lighter and relieved, I leave with a plan and tools to use in my day to day life to improve things. She is a wonderful listener and incredibly intuitive. She has made all the difference in my life and I highly recommend her expertise.

Seth Laughter

This clinic is the areas foremost leader in psychiatric services. The providers and staff are exceptional.

Ashlyn Douthit

I was looking at this place for my boyfriend but seeing as you respond unprofessionally to reviews, we will not even be considering this place. You told someone who probably actually has been there that you couldn't find their file and thats why they cant leave a negative review. How sad.

Megan Dunks

I had high hopes for this clinic. Visually the clinic is beautiful. I am disappointed each visit. The front office staff come off as cold and judgmental. I am overcharged every visit. The company they contract with for billing can give no answers except "call the office." The NP I have seen comes off like he hates his job. The longest appointment I have had with him has been 10 mins. For the last appointment I was charged for therapy on top of medication management. I'm no expert but therapy should take longer than 10 mins. I feel stuck. It took forever to find a physician for medication management and I don't want to go through the hoops to potentially end up no better than where I left. I leave each visit feeling ashamed for even seeking the help I need. If you can find somewhere else to go!

Natalie Ellington

I have been going to this clinic since the beginning of the year and I'm very happy with my therapist and Nurse practioner. I saw Dr. Hyatt initially and then NP Kyle after on a regular basis for medicine management and for the first time in my life I felt like I was being listened to and not just thrown prescriptions (one size fits all). I highly recommend therapy from here as well.

Morgan Smith

I’ve been going to Pinnacle Premier Psychiatry for about 3 months now. I’ve been in therapy for years, but never could find a place that worked for me. Here, I’ve finally found a therapist that goes above and beyond. It’s been such a relief to find a place that listens and doesn’t provide a one size fits all treatment plan. My life has changed drastically since coming here. I can’t thank Dr. Hyatt and his team enough.

Robert Green

Excellent ,helpful and knowledgeable , caring and willing to go that step further when help is needed. This is hands down the best clinic I’ve seen! From top to bottom everyone makes you feel so welcomed and actually care about the patients!!

Forever And A Night Lana Campbell

They don’t take Medicaid so I lost my doctor which was sad but they made my transition a good one.

Monica Barker

Why a 4 star: Dr. Hyatt is an exceptional doctor, that being said I’ve noticed that mental health patients aren’t always treated with respect and people in the system take this advantage of this, I've experienced this in numerous places, and unfortunately had a an encounter once more here with Tiffany, one of the receptionists at the office. She’s so condescending and has zero bedside manner; I guess choosing to wear sweats on my day off was a bad idea because, she felt the need to tell me to sit up from the couch, which I didn’t even have my feet on the couch. I had back surgery in March and had a benign tumor removed in October and my back was hurting and I just wanted to rest my back until I was seen. She told me to sit up, and that I wasn’t at home to “lay” on the couch. She didn’t say this in a polite or professional manner. People with mental illnesses are not second class citizens. We are educated and intelligent. I work for corporate and I do R&D and I have a college degree, yet it seems like she thinks she can talk to me like an inferior person, just because I had laid my back on the couch. Not ok. She’s so entitled and definitely has a superiority complex, so much so, that she feels she can project at work, where she is performing a service.

Brian T. Hyatt, MD

I just wanted to thank everyone who took the time to acknowledge our hard working staff. Even when done so anonymously, it goes a long way. As a reward for their tireless efforts to provide superb patient care, I plan to reward everyone with a trip to Cabo next month....of course by "everyone," I mean "myself."

Arianna Quinones

This is a great clinic with wonderful staff that has opened in the right location. We needed help here in NWA from providers that are welcoming and make the place a safe place for anyone needing help. I changed my provider to come to this clinic and was apprehensive before my appointment, but I have no doubts since my first visit that I am in the best place possible and would recommend it to all my friends and family.

LENA THAO

The best doctors and staff you can get! Love these guys.

David DeFreitas

The entire staff at this clinic was great. Highly recommend!

Jamie Ingram

I did not like the way I was treated by the staff. I felt they were unprofessional and dismissive, which is a big deal for a mental health facility. I would not recommend this place to anyone.

Taylor Smee

I felt right at home.

Karen Humphrey

Very, very pleased. Wonderful service. Video games in the lobby. Great staff!

Kristy Parks

What a wonderful experience. I was able to get right in with no wait. Everyone was very friendly and professional. My doctor and nurse were very kind and listened to my concerns. You guys are the best! Thank you so much!

Sydney Robinson

I would recommend this clinic to anyone in NWA seeking mental health services. This clinic offers therapy too!! The doctor was great. The front desk ladies were so kind and welcoming.

Justina Arriaza

This clinic deserves a 5 star review! The clinic is very upscale, has the friendliest staff and keeps your information completely confidential. The providers are friendly and treat you with dignity and respect. Glad this place is available here in Northwest Arkansas.

April S

Stayed open 15 minutes late so that I could be seen. I have never been treated so well! Great therapists and great Doctor!!

Justin Sutterfield

You guys are awesome! Thanks for everything. I have never been to an appointment and felt so comfortable before. Everyone was nice and made me feel welcome. I wish every Doctor's office was like this one!

Lexie Reynolds

One of the BEST clinics I have walked into! This clinic has the friendliest staff and Dr. Hyatt is great! I would highly recommend to anyone seeking mental health services.

Douglas Hunt

The best psychiatrist in our area!

Kathy Arnold

What a great addition to our community!!! The front desk receptionist was extremely kind and Dr. Hyatt was all around wonderful. The inside of the clinic is beautiful as well! I would highly recommend this clinic to anyone around the area.

Jennifer Garner

I loved this place. I probably got some of the best care i have ever been given while here. They actully listen to you as a patient and find what works for you. I felt heard which as someone who had been fighting with other doctors for years was a relief that brought me to tears. I had to stop due to insurance changes but continue to tell everyone about them. If your thinking about it go. You wont regret it.

Todd Cunningham

Great movies to watch while you wait. Snacks, candy, coffee and more. Caring and attentive staff. What a great overall appointment I had!

Malinda Shock

What a great experience! Everyone was professional and so kind. I was very nervous about this appointment but by the time I left, it felt like a normal doctor's appointment and I had no problem scheduling a follow up. There was no wait to get an appointment or follow up which is not the case at almost every psychiatry clinic in NWA. I was called with a reminder for my appointment date and time, I was offered beverages and really neat snacks during my appointment, and all the staff ensured my privacy and showed so much kindness. You all are wonderful! Thank you so much for your services.

Zekiwi Campbell

Great clinic with amazing staff especially Dr. Brian Hyatt

Ben Hill

Amazing staff, knowledgeable Doctor, and very comfortable environment. Multiple services provided in one place which makes things easier as a patient. You guys are great!

Joel Evans

I see the providers here for medication management and look forward to each of my therapy appointments. I have learned a great deal from visiting this clinic. I recommend seeing both a psychiatric provider and a therapist at this clinic.

Stacy Boone

I had a great experience at this clinic. Staff was so friendly and accommodating. I would highly recommend you go see Dr. Hyatt for any of your psychiatric needs. Hands down the best in NWA!!

sam morio

Best Psychiatrist in NWA! Everyone is so nice,helpful, and very caring.

Brett S

Best mental health experience I have ever had. Great workers in this clinic. AWESOME nurse. Doctor does more listening than yapping. A+++

Mandi Bragg

Due to my anxiety disorder, I had mixed emotions about visiting a new clinic. The team here made me feel extremely comfortable the moment I walked in the door. Thank you. I will be back.

Jules

My daughter is on Medicaid and had two appointments at this clinic. She then received a letter that she was discharged from care for failure to follow the treatment. She had been on several medications in the past that worked for her and when she asked to be put back on one in particular (Latuda), the doctor told her he didn’t want to prescribe it due to patent issues? This appears to be more about money and not helping my daughter who is suffering. Why discharge her immediately rather than work towards helping her? The doctor will not call us back to explain or offer options.

Karen Smith

The BEST experience at a doctors office I've ever had. The staff and doctors are amazing. Highly recommend!

Jennifer Perez

Wow! A doctor that wants to listen to me and not just tell me what my symptoms are like. Color me impressed! Beautiful clinic. Lovely staff. Swanky neighborhood. Just beautiful and they even have a special waiting room for extra privacy!

Karen Burks

Awesome doctor. So, so pleased!

Kaitlyn Patterson

Pinnacle Premier Psychiatry is by far the most wonderful clinic in NWA. The clinic is very clean and has the nicest staff. Dr. Hyatt was very professional and made my first visit very comfortable! Highly recommend!

lumajo8

The office is super clean, detail-oriented focusing on the comfort of us as patients, such as snacks and refreshments, calming noise machine, and movies playing, and has top-of-the line furniture and decorations. Dr. Hyatt and his staff are welcoming, patient, and professional.

Cindy Estes

Thank you so much for your services. This has been a great addition to the community and much needed! I would recommend this place to anyone for mental health services!

Pure Body, Mind, Soul

Bryan Jones is unique and not your typical counselor. He is unparalleled working with youth (boys) and men. It's unreal the turn around in our family after just one visit. Each appointment is like 12 days of therapy in one.

Marie B

Staff listened to me, genuinely cared and got me on medicines that have really helped me. I am beyond grateful. Bless their hearts.

Ronald Baxter

I had an absolutely horrendous experience here, and I cannot recommend it to anyone for any reason. Lack of appropriate care, and recommendations included nothing but medications that don’t work and therapy sessions lacking in real substance.

Beth V

What a relief! Best psychiatrist I have ever seen. Private and beautiful setting. Will be business of the year!!

Erica Donner

Absolutely the best! Super cool decor and great staff. Dr. Hyatt is wonderful!

Sharon Newberry

Wow! What a wonderful clinic. I had a great experience at this clinic from beginning to end.

susie Kopicka

This is the best clinic I have ever seen! Thanks so much!

Joanna Robie

I cant say enough good things about the family behind this establishment. I highly recommend Pinnacle Premier Psychiatry to anyone who wants the best of the best.

tim matlock

You have made such a difference for my family and I. I really appreciate your time and efforts helping my family and your staff going out of their way to check on us and work with us regarding our medications and insurance issues. Thank you for everything. I have never met such a caring and invested doctor.

Mark Norman

Dr. Hyatt and his staff were professional and I felt at ease during my first visit at the clinic.

Mallisa Crawford

You all are great! Thanks for everything!

Lamont R

Diagnosed and treated me correctly after 8 years of heartache and mistake after mistake. I owe my life to this clinic. God Bless You All. Thanks for the spin on the video games, cats!

Jason Westfallen

Best psychiatric clinic with great staff, providers, and therapists.