Reviews of Cumberland Hall Hospital (Psychiatrist)

Jonathan Carter

Caring, attentive staff

Kayleigh Conatser

i was here a few years ago on the child unit. I remember that my dadhad wrote a letter and i vividly remember the staff saying something along the lines as "sounds like to me you should love your family more" i also remember one time i was talking to a adolescent and they had not told me i was not allowed to and she had threatned to put me in a hold and the other staff took me across the hall and talked to me telling me i need to respect the rules when i had not gotten told any of this i remeber the staff was very rude and picked favorites.

Elena Amoroso

This place is garbage. Keeps people there longer than what they need to be. Tries to make problems out of nothing. Keeps people from seeing their families. This place should be shut down. If you’re actually suicidal don’t come here they’ll make you actually want to die.

Tiffany Hawks

Bad place

Demonic Printer

A friend was beaten, neglected, and was overall not treated well by both the staff members and the other patients. And because of having the blame pinned on them, they were too scared to tell anyone. My friend’s mental health was worsened by their experience here. They are too scared of returning to speak to anyone about any of their problems, and they couldn’t trust their guardians to help so I am the one who has to help them through their problems. The entire facility should be ashamed, they are a part of the reason why a fine human being can barely go about their day without a mental breakdown.

Justin Johnson

I am writing this review in hopes that it might prevent someone else from having to go through what I had to in this place. I went in to see about getting help with weekly counseling sessions. They outright lies to me about several things during the admission process in order to get me to stay there. During my time there, I witnessed a lot of patient neglect, as well as abuse. They basically just make the patients sit around coloring most of the time. One girl I was in there with was given the wrong medication not once, but three times. She and another girl were also sexualy harassed by one of the techs that work there. You only have to have a high school diploma to be a tech there, and they are severely understaffed. All in all, any stress or anxiety I had before going in there paled in comparison to the stress and anxiety being in there actually caused. If you or a loved one is seeking behavioral health help, please go somewhere else.

PinkDeee

I am currently a patient here in out patient. The draft and especially mrs. Felicia, mrs. Leslie. And mrs Danna (all of the staff) have helped me out so much through my depression.

Fish

I was taken after a relasp of sucidle ideation,I was bullied and treated like a prisoner,They had the most odd rules like adolescence wasnt allowed to have sodq and no erasers, But the worst think my father wasnt allowed to take me out after I thought the other girls in my unit were gonna kill me

Brittany Wesley

I worked here a few years ago as a tech for several months. I've read some reviews already, and I agree to a lot of them. They are severely understaffed, and really, no one wants to work there. Their pay is atrocious, which is one of the reasons why I left. The nurses sit behind everything and don't help the tech's, and when they say they will, they don't. It gave me so much stress and anxiety after working there. I am so glad I left. I hope they have changed in the last few years, but you never know.

SunflowerAbii

NEVER GO HERE PLEASE.Im not allowed to see my sister for 3 weeks cuz their holding her so they could get money

Alex Andell

I went in as a patient in 2014 during an adolescent life crisis regarding household relationships, personal relationship issues, severe depression and at the point suicidal thoughts. I willingly asked my mental healthcare professionals to have me sent to a place lile this for help because I wanted specialized therapy where I'd be surrounded by professionals that would help sort me through because a visit every two weeks wasn't sufficient. I wanted to get my life back on track and in the front office they told us everything we wanted was offered here. The place is a joke, the head staff constantly wanted to change my medicines because "obviously they weren't working", I was in group therapy ONLY where we had sit downs talking about why hitting your mother wasn't socially acceptable, several of the other patients there were returnees and for all the wrong reasons. I've already sent my grievances before but after hearing a family member /threaten/ to send my younger cousin here as punishment I felt I needed to add to the public opinion. Minors need help through therapy, reinforcement, and having role models to guide them- especially at their lowest.. Not babysitters who forced us into complacency where we leave nodding our heads at every question just to be allowed to leave. Do NOT send an adolescent here, the only good programs and staff are reserved for adults. Your child will be viewed as a delinquent and have no real say in their treatment path, their communication is near meaningless and after reading other recent reviews I can tell this is still the same case.

Erica Taylor

If I could give zero I would!!! I have expressed my concerns for a week, told my child Is having behavioral problems that we have never experienced or anything. Ask to discharge him and I get threatened with 72hour holds and courts!!!! Got a phone call stating there is a cps case and my child had been abused by a employee and they still refuse to discharge my child.

Leon Leonard

I walk in to say hello ,I’m looked up and down by the receptionist. Hello my name is Mr Leonard ,I’m interrupted what do you want ,I ask can I speak with an hr generalist who are you ,I’m an applicant attempting to put an application in ,I’m cut off again for what mental health ,We don’t have any of them positions open even tho on the company website there are three openings . Customer service can be the difference between breaking a brand and making a business . If this was ever an option for me or my loved ones I would not consider it just on the way the receptionist speaks and deals with people

kori

The court order they filed was a stamp with nothing filled out, they kept me there longer, staff yelled and a girl had a seizure and another coughed up blood and no staff helped. They overmedicate a ton, maybe even to a lethal amount. just got word from someone that a girl in the adolescent unit killed herself WHILE IN THE HOSPITAL. there is absolutely NO excuse for this. If you are thinking of taking your child here i BEG YOU. DONT. We are in the process of filing a lawsuit.

CHGV

I was in here for only 10 days. I spent my 18th birthday in this horrible place. The worst 10 days of my life. I barely made it to my graduation. I was there for suicidal thoughts and self harm. They took me off my ADHD medicine and I could barely function. They said I have autism when my actual doctor hasn't diagnosed me with that. I was bullied the whole time there and nothing was done. I cried myself to sleep everynight. I still cry myself to sleep every night because of Cumberland hall. Plus I suffer from nightmares almost every night because of them.

Misti Titus

I thought they were all very professional. The staff is kind and emphasize your needs in a very professional way. Wasnt there long, but while i was there, everything was great. The food is awesome too. I wish i could remember their names, but there wasnt a single staff member that i disliked. I can say that each and every one of them were very nice and i can say this " a person won't remember what you wear, or exactly what you look like, they won't remember most of the things you have done, what they will remember is how you made them feel!" I feel like if I could have stayed there for entire time, it would have been awesome. But, i had to leave due to ins. But wasnt their fault. Great job Cumberland Hall team!

Lorie Redmon

Not a good place to work for The management is not good at all I was a cook there the supervisor manager did not know how to at all she never been a dietary manager she only work in the hospital in front of a house she did not know nothing about back of the house I do not know who had her but I need to check on résumé and check her she depending on her cook to do everything for her Who does that

Hannah Jean

Amazinggggggg Place i would totally recommend

MELODY KING

I was told by a few patients that I would be killed in my sleep, I was told I would be harmed, that I would be tortured, and I was constantly bullied. I told the staff, but they did NOTHING. Another thing? The Gym teacher, Mr.Tony, pressured me to keep going after I told him my legs hurt terribly. I was not helped. I still feel horrid. I had to get out of that horrible place, no wonder people try to run away. At least the food was decent.

Carolyn Smith

This place is full of inconsistency. My daughter situation worsens after she was admitted. The patients are bully into staying by being threatened with a court order. Military needs to reassess the contract with this facility. Very disappointed.

Astral Assassins

I would give this place a 0 star if i could Do not put your loved one in there. This place violates hippa laws. They have zero security guards. They give you so many prescription drugs that u act psychotic. They have people who get in fight with staff and other patients. Do not put ur loved ones in their. When you voluntarily come in you think you can leave. Nope, They will make you sign an ama which is realease against medical advice and they they slap a court order against so you can not leave. They say take your meds or you will never leave. When you don’t take your meds you act normal and they say you are going against treatment. They want to keep as many people in beds as possible to keep their money coming in from medical insurance. They have overworked staff. The dont have enough medical health technicians. They don’t have enough doctors. Dr Vemula has a thick accent and only spends about 5-10 minutes with you. They don’t keep any electronic records so it’s all hand written. How do they have time to take care of a patient all the while taking hand written notes of every move you make. They are the most horrible place. They have solidarity confinement as if it is jail. Then they stick you in there with people who smoke. They have men and women on the same unit who have time to have sexual relations because no one is watching them properly. Night shift sucks. They will kidnap you like it is hostage hospital. I hired a lawyer to get all the video tape recordings from the stay i had there. They kidnapped me for 13 days when i was only supposed to be there for 24 hour for voluntary check in after i had anxiety of my children’s safety. Which ended up being from a medical reason that was causing my anxiety instead of a psychiatric reason. They never gave me my asthma spray while i was there and made me be around people who smelled of smoke. I have sleep apnea and dr Vemula specializes in sleep medicine yep there was no cpap or dental appliance given to me when requested. This place needs people to go under cover to investigate.

Sarah Davidson

I was sent here as a teenager and had such a traumatic experience. Like all the other reviews have said all they do is put you on depression meds and sleeping meds. I learned 0 coping skills and literally cried myself to sleep every night. The staff were completely rude. Everyday I was picked on and nobody ever did anything about it. If anyone reads this and are considering sending their child there, please don't. They will come out worse then they were when they went in. Find a place that actually CARES about the mental health of their patients and doesn't just drug them up and keep the there for X amount of days to collect insurance money. This place should be shut down. It is a joke of a facility.

carley kruse

The Nurses and Techs were great. They really are the only ones who helped if anyone. YOU ONLY MEET YOUR THERAPIST ONCE A WEEK! YOUR DOCTOR ONLY GIVES YOU MEDICINE FOR YOUR PROBLEMS. THEY LIED ABOUT MANY THINGS AT THE FRONT DESK ITS NOT JUST 3-5 DAYS ITS MUCH LONGER AT LEAST A WEEK and THAT MY FRIEND DOESN'T DO ANYTHING FOR YOU. its great to meet people, and have nurses, and tech to understand and give you advice but the assigned therapist doesn't do anything. they meet you once a week.

XoMirandaN

I guess I will start of with the good first! Megan , ted, and Florida in the girls adolescence unit are gifts from god I swear! You need something they are there in a heart beat! It’s been one year since I got out and I still wonder how they are and still tbh miss our conversations. (I stayed 13 days so I got really close with them) Now on to my complaining and it’s really long so I do apologize. They want you to get fired up. When I got there they took me off every medicine that I was on. They left me with no medicine for days. Then I finally went crazy. Another girl threatened me so we both got punished. She was suppose to get cleared to go off the unit by a doctor and never did but the techs let her off the unit anyway which is actually breaking doctors orders may I mention. I finnaly said something because it was out ragous that I had to stay on the unit while she got to go out without having dr. Approval. I brought it up to a tech named ted and no lie he was an ????. He made her stay on the unit and took me off and said I dare one nurse to say something about it because all of y’all have been letting these other girls eat special snack such as ice cream and not give her anything tbh I would go crazy to. So I’m going to take her off the unit and I really don’t care. That was amazing to me and ted if you ever read this thank you. Thank you for that. So he took me off the unit. Then the whole next day while I had to stay on the unit by myself he sat with me so I wouldn’t feel alone. The techs and nurses talked bad about my mom infront of me. And dr lice. Oml they should fire him . He told me lies about my mom. He said that my mom said she didn’t want me and all of this stuff which I laughed because my mom would never say that. In the end I’m thankful for Megan ted and Florida and the other techs and nurses were TERRIBLE! I would not go here agian if it were up to me. I’d go to visit ted, Megan , and Florida but other than that this place is the worst! Don’t send anyone here. To end it all Megan Cindy luhu said hey and my mom didn’t steal your shirt (inside joke) Florida I seriously need to find rainbow and sunshine perfume cause you always be smelling great????????????‍♀️ And ted❤️ I seriously miss talking to you not gonna lie???????? Y’all all are amazing techs and if y’all get to read this I love y’all 3 dearly❤️❤️❤️❤️

Kalista Rose

The most awful "treatment" I've ever received. Patients are only able to contact their family once a week. Girls were always threatened to be strip searched. I was there for 13 days, in which I never saw a therapist. I only saw a doctor for 2 minutes (once). Never had group. Certain staff members used vulgar language towards their patients and telling them they were acting out for attention. I went outside once, inside the courtyard with artificial plastic grass. I was always an observer, and the patients deserve better treatment. They had a point system to track how well a patient was doing but the staff dangled it over our heads as a threat to keep us longer if someone talked back. The drama stressed me out as I tend to avoid it in real life, but here you couldn't get away from it because there was no where else to go. I had a much better experience in Vanderbilt. I hate writing these because I understand Jobs like this are stressful, but it was a truly terrifying experience.

Peyton Taylor

It was ok. Some staff was nice, some wasn't. I wanted to leave my 2nd week... I was there for 5 weeks. They didn't help because they couldn't find out what was wrong. I wasn't phsycotic I have OCD and extreme anxiety. They weren't the ones to diagnosis me... They kept accusing me of lying and I just couldn't do it.

Mr. Clown

They do nothing they changed my meds put me on stuff that made me fizzy and stuff they sit there and mess with meds and see what they do don't go.

Zander Hall

I absolutely love outpatient program. I have struggled my entire life finding therapy just to find out that it doesn’t work, but this place and mrs. Falicia and mrs. lessly are some of the most amazing people I have ever met in my entire life. They are literally inspiring me and reminding me that I can change my life around for the better. And the best part is they aren’t fake about it like most people. They can relate in there own ways and they care very much. I love the php program and highly HIGHLY recommend for anyone and everyone to join!

Moss Iris

Absolutely terrible place. The place is freezing beyond an acceptable level, as someone with a body temperature problem I was in severe pain the entire time and lost 5 pounds due to shivering non- stop. There is only group therapy which only focused on anger issues and completely neglects anyone with any other issue. They deny patients of any meds for things like ADHD and constantly push medications that dont work for most patients. Any problems the patients bring up about other peers was completely ignored, even threats of violence, and if someone were to attack a patient, the victim got punished as well. A staff member even punched an adolescent patient but the patient was still punished for it. They also completely neglect any kind of religious needs or beliefs. One of their Male cooks even tried to start a fight with a patient because they made a complaint about not being informed of how to get their dietary needs met, in front of the entire room, and the staff did nothing but let it happen. DO NOT go here or send your loved ones here. It is dangerous, toxic, and potentially traumatic.

Michelle Harris

They coddle have no consequences for misbehavior. Medicated my child with medicine I had not authorized and then sought state to take custody of my daughter. If you want you family to remain a family go somewhere else only goal they have and I saw multiple children placed in state care is to terminate your rights and steal your children. Waiting for 19 days for Drs to return calls at longest shortest was 9 days. My child never should have been discharged much less removed from custody. They do not communicate with outside doctors well or sometimes rarely at best. They do not care what the child's doctor for past years say. All they care about is ignoring you from the get go till they can go behind your back and terminate your rights.

clint davis

They took my buddy ????????????

Calysta Parker

God bless this mess

John Holloway

This place will change your life

dan

I have post anxiety and depression from this place, I never knew the only thing worse than attempting suicide was the treatment after surviving. The staff were lit though.

Hellish Ghoul

Was a good experience overall

Natalie Trent

This place is basically a luxury Jail. They say you say thing's and note it in your chart to keep you longer. I argued with them an told them I will not sign any document that saids I told them this when i didn't. There is not structure you can't even go to the bathroom with out permission. They get mad when you do participate but at the same time they keep you so drugged up that you can't participate. They called me fat because I have a baby belly from being pregnant. When you want to leave the threatened to get a judge to make you stay. DO NOT GO HERE! They will make whatever condition you have worse.

Freed JB

been here a total of a month and a half,not including outpaitent, great place for me, military guys can really find help here,most of the staff is great

Karma

I got outta that b ????????????????????????hehehe even tho it wasn’t safe for me to go home but I got my phone bacc heheh ???? grrr bArk bark it was fun being their AHAHAH the foods good (just breakfast oop ) >:3 I’m going to go bacc their when I’m 18 so I can annoy ms.sandy ????????????⛓ and get bacc to pulling Brenda’s again bc I’m on my grind ???????????????? Also STAN ????????BTS???????? FOR ????????C L E A R SKIN ????????. I also want my blue folder bacc ????I have stuff in there I drew a pic of Jin with a blue crayon it took very long to draw (it didn’t just 1day ) I love this hell whole it just makes me happy bc I’m around depressed and amazing ppl. And I have a problem with the hospital WHY COULDNT I HAVE A ROOMMATE!?!? GRRrRrR ???? bc I’m “dAnGeRuSe” like get it I’ve pulled Brenda’s on almost all my roommates I’ve had but lol heheh but NO it was bc my skin color RASICT ???? RWARRR me go furious GRRR ???? ice cream chillin chillin Ice cream chillin ???????? one last thing Stan stray kidz for a puRrfecr life PERIODTTT ????????????????

Dashka Edouard

The PHP (outpatient program) is really amazing. I have been learning so much and learned so many coping skills. Ms Felicia is very amazing and patient with me. I’m very grateful to be here. Amazing staff and work

jake Parkhurst

I was there for almost a week I learned no coping skills and I’m traumatized I think about it all day and all night I have flashbacks and it scares me all the staff there rude and It took me months to recover my stay

Kelsey Elaina

I just left this place about a few hours ago , an ummm now I realized I don't have anymore thought to harm myself BC can't go there again they make you wanna kill yourself an have no control @via girls unit

Vorkla

My parents locked me up in there i was put on medicine which gave me weight gain and many other problems

Eric Torres

It works if you work it. Keep in mind that this is a " group therapy" based treatment. Its a great cornerstone for those trying to kick the habit.

nicholas thatcher

I went to Cumberland for 10 days because of suicide and depression, I'm a 16 year old from Henderson Kentucky if I had one word to describe this place it would be hell, please for the love of Christ do not send your kids here like honestly I wouldn't go back if I was paid, it was the single worse experience of my life they don't care about the kids at Cumberland hall I'm telling you they don't care about a single one of us but if you wanna send your kids somewhere please don't send them to cumberland hall.

Steven Ison

i loved it.

Madi Johnson

I wrote a review a while back, but thought I’d give an update. This place is literally the worst. Please don’t send anyone you care about here. I wouldn’t even wish this on a murderer. Almost four years later, I still have nightmares about the way they have treated me. I can’t seem to get over it. Hearing certain songs they played on repeat causes me to have a breakdown. This place can and will give you PTSD and leave you scarred for life. I’m hoping in the future I can let go of what happened to me in here, but most likely it will follow me to my grave. Please consider my warning, I don’t wish this on anyone else.

Exploit Academy

This place is absolutely terrible. I came here with GAD (General Anxiety Disorder), and was supposed to here for only a few days. They ended up keeping me 14 days to basically just leach off of my insurance. This place is a huge waste of time. The food is awful, and everything is so counterproductive. I left here more depressed and suicidal than when I came and I wasn’t even suicidal when I came in. God awful.

Kimberly Wood

This is not for people who need help......Get your Records!!!!!!!!!!!! The Parent company is under Federal investigation! Over billing, keeping patients hostage for profit ....Over medicating (lethally) We are obtaining a Law Firm to sue! Anyone who has been there should also SUE....

ツツ

I went here multiple times but the last time was 6 years ago as a MINOR. I was assaulted by another patient and my parents were never contacted even though I had an argument with the owner of the hospital asking for him to call my parents and he threatened to press assault charges on me when I never laid a hand on the other patient. My parents never knew of the assault towards me until I told them years later. Do not send your child here. They only allowed one 20 minute phone call a week and it is monitored. You cannot say what is really going on. The care is also GARBAGE. I left each time feeling worse than before. The therapist the last time I went, kept me for MORE time just because she “felt I wasn’t ready to go home” They do not actually help you. I have my own child now and thinking of my experience here as a 14-15 year old is appalling. I would sue this place if I had the energy to.

Gaven Prather

I got jumped, at had roits and the staff are lazy, they got good food thou:)

M P

It’s a good hospital. It helps with everything from detoxing to PTSD. Just like any other hospital in this line of work there are some things other do not approve of or think should be allowed, but all in all it’s a great place. The staff are nice and they are caring. It might not seem that way all around but I promise you they are. The food is good and they give you plenty of snacks. They try to keep you as busy as possible but then they also remember that you’re human and sometimes you just need a little break from groups after groups.

Kelly Kirkland

Placed my son in here due to suicidal thoughts. I thought they'd help him but got nothing but bad things from this place. They lie to your face about everything and rhey barely do therapy at all. They just want to drug the kids up and run your insurance dry. This place does more harm then it does good.

Esteban Nava

I am sorry for the staff that actually care here. Thank you Big Mike and Pops. Terrible care under the providers. They blatantly lied to my Chain of Command and family because I wanted to detox without medicine. You should be glad I did not pursue legal action. Find a better place where the providers actually care and don't try to force feed you medicine.

Salad Roast

(0 stars) This is the worst place on Earth. I was admitted for saying I want to kill myself jokingly and my parents took it seriously. Being in here has made me actually suicidal. We go to sleep at 9 and wake up at 6, we're not allowed to nap or be isolated when things get too much. There's fights and drama (on the girls unit), their favorite phrase is "focus on your treatment and no one else" what treatment??? We literally sit and watch TV all day, that's it. We're supposed to have group therapy, packets, etc we have them like twice a week, one therapist session a week, the doctor who talks to us for at most 2 minutes gets to make all the decisions for us if we can leave or not. I talked to her for 30 seconds exactly and she prescribed me lexapro. But what my experience has been this past week is: girl defended herself to the staff because she was being accused ended up being sent out into the hall, then they restrained her for no reason. After the girls heard her screaming down the hall for like about 45 minutes, one had a stress seizure, another passed out, another cut herself in the corner, then they were all screaming and crying. So because people reacted however they were going to react from screaming.. everyone got their free time and lunch/dinner taken away. I will say they have one good staff member who is Ms. Florida. Anyways let me finish my week, so they noticed cuts on this girls arms so Ms. Amanda went to search everyone's rooms, found metal pieces from I think the wall that 2/3 girls held together under their beds and so after that we all had to stay up until 12 am in the TV room doing nothing. She threatened to strip search all of us, which is get naked while they watch and go through our clothes. She got through half the group and forgot the rest. They punish everyone for 2/3 girls. There is no treatment. They get punished if they self harm because we're supposed to "go to them when they feel like cutting themselves." But one of the girls here went to the staff saying they were suicidal and she laughed at her. The nurse with red hair and a shoulder tattoo laughed at her for being suicidal. The most you need to work here is a high school diploma as a tech. Does that make sense to you? Being around people who are set off and have gone through some of the worst things I've ever heard being handled by people who only have high school diploma experience? They don't even know to put the girl on her left side, things that me and adolescent knows, that the 30 something year old staff doesn't. Just because you want to work here because you want to make a difference because you've gone through a rough childhood too does not mean you should. They handle us in the broken way they learned to handle themselves. I haven't gotten sunlight in 8 days, that's okay? You care about my well-being but I haven't gotten sun in 8 days.

Danny Orchid

My child attended here. As I was not a patient I cannot speak to the in-care treatment. However, I can speak to my experiences and I found Cumberland Hall to be administratively incompetent. On top of it, they lost my kids shoes and over a month later I am still trying to correct this issue.

Megan Bohannon

DO NOT GO HERE!!! Worst medical facility ever. Needs to be shut down. Understaffed, misdiagnosed, chemically and physically restrained and abused. Assaulted by Incompetent and neglectful staff! Don't be fooled by the smiles and facility!

Lelia Green

Outpatient PROGRAM HAS REALLY HELPED ME IMPROVED MYSELF for the better! Thank you Ms. Felisha, Ms. Leslie, Ms. Taylor and Ms. Donna for having opening arms and a big heart to care and understand !

Bloddy Bo3 (PandaPajama)

My fiancé is there and half of the time they hang up on me instead of transferring me to her and they won’t even let her leave even though they are doing nothing to help her it’s bs

Amber White

I am a single parent and my son is having behavioral problems. Someone told me about Cumberland, and I regret it. The initial phone conversation lead me to believe I had a choice or options to my son's stay. During the assessment, I tried to ask questions about the process, things to expect ect, but the intake lady was only interested in paperwork and she continually cut me off while I was speaking. This made me feel uneasy, like this place doesn't care about my child at all, but I thought it was just my anxiety. Once they told me that I couldn't visit because of COVID, I no longer wanted to complete the process, so I told the assessment woman that I didnt want to continue. I was told that they would get a court order to keep him anyway. I went outside to clear my mind. When I was ready to go back in. I was denied access to my child. THEY HAVE EVERY DOOR UNDER LOCK!! WHAT WAS I GONNA DO?!?! I COULDN'T EVEN TELL MY SON BYE! I suffer from separation issues and I stood there helpless at the window talking to him for at least an hour before they got the paper work delivered by the police. I WATCHED HIM TWIST HIS HAIR (THATS HOW HE FIDGETS) NERVOUSLY BEGGING ME TO GET HIM OUT! THIS IS DEGRADING AND OUTRAGEOUS!! I CAN'T SPEAK ON THE DOCTORS CARE BECAUSE I HAVENT GOT THAT FAR INTO IT YET, BUT AS FAR AS THE PROGRAM AND WORKERS!! FORGET THEM!! I WILL TRY MY BEST TO CONTACT A LAWYER!!!

Madison Johnson

Want to be abused? Come here where they tell you you are a liar and constantly beat you down verbally and sometimes physically. They had kids as young as 6 here, and they gave him several sedatives. I thought I was going to die there. They suck. Hope they go out of business soon. They need to be shut down. The boss loves to watch the girls through the cameras. Most of the people working here are crackheads. Dont go here.

Tori Maliska

I was admitted here not just once, but probably about 3 times back in 2014ish. I did not like it while I was there but a few years later looking back and this place really did save my life. If you don't fight the process and the help they are trying to give you it actually can help. Around that time I was in many other psychiatric hospitals and this is the one that truly helped me. They helped me realize a lot of things about myself, one being that I'm an alcoholic. They had occasional AA meetings brought into the facility and that's where the seed was first planted for me. my counselor also gave my a lot of information about alcoholism and my first big book of alcoholics anonymous, which I still have! 4 years later and I am a stable, productive member of society. I still attend AA meetings, have been sober going on 3 years, and use a lot of the skills they provided me with. I stayed inpatient and also did outpatient here. I wouldn't have the amazing life with my new daughter that I have now if it wasn't for this place! Thanks Cumberland hall!!!

Stephanie Standridge

Just don’t. Go to Vanderbilt.

Young Playa from the Himalayas

Terrible place

Hannah Williams

I was a patient here. They treated the males better than the female. They make could listen to rap music with cuss words loudly. And the girls could only listen to a kids station quietly. When a patient acts up the would literally body slam with girls.

William Shaidi

The staff was wonderful and really nice place.

leah lindsey

Let me explain the inadequacy of this place! First I will start with my childs stay! I was informed they would be able to answer my questions, when needed but when I called for information I was given none and no call back by neither the nurse nor the nurse practitioner. Next let talk about how the “therapist” got derailed during our conversations when she asked me if I had any questions or concerns and she giggled and laughed with my son while he interrupted! Where is the professionalism he is there for help not an audience not friendship not to entertain, FOR HELP! He’s 14yrs old and your on the phone with his mother giggling like a teenager yet your suppose to be an adult. Then let’s talk about them discharging him…oh boy. The nurse couldn’t tell me the side effects of his medication or the side effects if he was to abruptly stop them. By the way I still had never received any calls from the nurse or NP because they don’t care. Now I get ready to pick up my sons medication, a seizure medication used as an adjunct to be used for mood stabilization and you have to have labs drawn every 7 days to ensure they aren’t getting too much too little etc. Well, my pharmacy nor any pharmacy related to them ever received his medication!! Oh wow! That was the last straw that broke the camels back. How do you send a CHILD who is there for treatment home without a medication that can have ADVERSE effects if not taken on regular basis or abruptly stopped. This place is a JOKE and I suggest NO-ONE should go there for help. The only person willing to do anything was Scott (much appreciated) but when I asked the “receptionist” Crystal for information on speaking to a higher up she replied I need to call during business hours she cannot help. What a joke! I have names and I will be speaking to someone

Stephen Welsh

The Wifi was spotty, and there was no pool. Worst hotel I've ever been to.

Jessie Porter

My only encounter here so far has been an interview. The interview experience was pleasant and the environment was not as tense as expected. The staff (particularly HR) was lovely and seems to really want to better the establishment. I hope all future encounters will be as pleasant as this one.

Tory Beth

The medicine they gave me helped very much. I learned plenty of coping skills. but there was a lot of drama

Isabella Albert

Traumatizing. Unethical practices were used.

misha rubatt

I went and interviewed for the mental health technician position, I was more than qualified for the position but I was rejected I passed the assessment on everything had the interview with the nursing manager and two lead technicians they could not give me a reason why they rejected me only that they rejected me I fully intend to make an inquiry with the better business bureau because some of the questions that were asked I do have a feeling that it was because I am gay.

Beverly Jones

Can’t say enough about how the hospital treated my granddaughter. She has done so well since she was discharged. It was tough for our family but the support we received made all the difference. Thank you to the therapists and nursing staff.

L L

This place is a joke! My child was sent there for depression. I didn't get a treatment plan or a reason why my child was depressed. They discharged my child even though my child was having suicidal thoughts. I have primary custody of my child, but the counselor suggested that the child go live with the other parent, who hardly ever see's the child. If you love and care about your child, do NOT send them to this place, cause you will lose your child. They will manipulate your kid into saying they want to live with the other parent, after listening to lies from the other parent

Jason Coffey

Rude as heck just seeing if they could help with an injection for my wife and lady on the phone said and I quote "ain't nothing we can do for her." Nice thanks for nothing!

emmilynn lewis

Worst place ever, only gave it a 1 star cause had to, to be able to write a review. My daughter was admitted for suicidal thoughts. Yet they made things worse!! They took her off her mood stabilizer that she had just started. I expressed my concerns several times even called and made a formal complaint nothing was done. One of the front desk ladies is very rude, the techs can't get their stories straight one tells you one thing about your child, another something else. But the nurse will say something else. They esculate the kids to act out. I've had several people concerned about how they are doing my child. They say they include the family that's a lie, they only include them in family therapy. They have literally talked about me in front of my daughter. I am so upset at a place that is supposed to help a people. It's all about the ins and that's it!!!!! They keep them don't help them as long as the ins keeps paying. I will be calling my ins company on them for ins fraud!!! Had to do an update on my daughter to the Dr that said she would end up dead or in Jail well guess what she graduated High school with all A B her senior year!! Got several scholarships, after a major surgery she will be headed off to college in the Spring!!! So next time you might want to watch your mouth and what you say to a mom!!! Your lucky I did not snap on you that night but I was in a public place and did not want to make a scene. However you on the other hand sending your kids to bed hungry as a kid for punishment I would never do that yet your the 1 with the degree!!! You need to check into some help!!! Your lucky you did not get a lawsuit on you!!! So next time before you open your nonsense mouth think!!!

Josh Beeler

The program changed my life! Excellent staff that truly care about your recovery and future success. I would recommend anyone wanting the tools for sobriety to attend this program!!

Sarah Street

This place is okay, some of the staff is ok, but some are only there to get paid. I was there for 20 days, this place made me want to kill myself even more than I did before, I couldn’t see my family but one time a week, and they isolate you from the rest of the kids if you have suicidal thoughts or self harm in there. It all feels like a trap. Bullying isn’t handled. Oh and the staff that do care they get walked on extremely bad. The kids snort the pills, every time I would walk in the hall there would be some. Atleast the food was good. They give you bootyjuice if you don’t behave watchout, it hurts, fr. And all the kids are disrespectful so.

Katie Marie

The staff was really nice, the environment was great. Although while I was there, myself and a couple of other girls were visited by a ghost named Caroline multiple times.

MiRu

Doctors would not listen to me. Situations were not handled properly. Seemed like they thought medicine would cure everything. Came out traumatized.

Joshua Lindsey

If I could zero stars I would. My daughter was admitted at 16 with self harm. We checked her in. The staff then was very condescending. That should have been my warning. They removed my daughter off ALL of her meds with out talking to us. I called every day asking to speak to the Dr. I never spoke to them once. Not one call back in over a week. When she was not still not treated in over a week I signed her out. It took several months to get her back stable after this event. I would not recommend anyone ever going here. No communication of any kind and no reason to think anyone cares at all.