Reviews of Harbor Oaks Hospital (Psychiatrist)

Lowanda Hogg

I was skeptical about sending my child here due to news report but my son stay here was great. They kept me updated with my son treatment and was very thorough with his care.

DarkWitchie

There was blood on the ceiling for 3+ hours , ms barb and lysa are nice coping teachers it is very sad there but the other kids and staff got me through ruff times

Emma Grabinski

This place was the worst. I was stuck there for nine days and the staff was just disrespectful. Also, I couldn't understand the doctor's accent. I hated it. The night I came in, they just gave me a pillow and blanket and sent me to bed. Plus, you're not allowed to converse with the male patients, and I get along better with males. This deserves zero stars.

Tuhin Faiz

The admitting lady, Lisa is a horrible person. She is rude and has a nasty attitude and takes forever with her job. This job isn't fit for her.

Bethany Bergeron

Worst place to send any human being sad world no one could care for your child or self more you ..you the outside and time .. and at times meds may help some ..

Desiree Wright

My son was admitted on March 25th for extreme depression. Every single person from intake to discharge were kind, patient, and caring. This was our 1st experience with one of our children needing to go inpatient. They made a sad and stressful experience as easy and calming as possible. Our son has been home 24 hours and he is not the same today as he was when he went in. He is Autistic and has struggled this year on many levels. He is communicating, eating, and smiling. We have not seen that in almost a year. We are grateful to Rick, Melissa, Eva, Dr. Ramen, and all the nurses involved in his care!

Mental health with Faith Marie

I felt that the staff were really amazing and including the nurses but I personally did not like the way the doctors treated not just me but other people but I’m not gonna speak for them but I asked since I was there and I was there for 14 days and didn’t get my medication that was for my muscle disorder so I was to the point I couldn’t eat or drink and and my muscle medicine is the only thing that makes me stabilized but I had to ask many people and the doctor to this is towards just the doctors the medical doctor and the psychiatrist I didn’t get the medication till like the two days before I got discharged and I was there for 14 days I just feel that these need to be put out publicly just to make the hospitals better end it doesn’t help if you need to talk about your medications that I should’ve never been not having because I ended up having a seizure without my muscle medication I ended up having to get rushed to the ER I don’t remember everything that happened because I did ask other people what happened because I didn’t remember a thing and having me off that dosage of my muscle medication you have to go slowly taking off this medication so they messed this whole thing up and again this is towards the doctors not the staff I love the staff to staff help us more than the doctors I feel but II feel we should have a right to say what we need and if you’re not gonna listen to us the first like five times we told the doctors it makes us not want to speak up more and that’s why a lot of people don’t speak up because it gets the point that you just get tired of them not listening but I kind of thought we were there to get help but taking lots of us off the medication for so long or not sending us home with medication prescriptions yeah so I feel we have the right to speak up about this because I don’t want any future people having to go in the psych hospital and then ending up The doctors not listening and also they were supposed to send me home with a prescription four my UTI at the time and they never did I got it from the ER and that was the time I went in for seizures and then I went back to Harbor Oaks and the ER did give them the prescription for it and then they were supposed to also send it home with me so . Thank you for staff and nurses that stood up for us and helps us a lot I just particular not trusting the doctors. Staff are amazing Thank you again to staff I did my best to focus on myself same with DOCTORS again but staff are amazing and helpful and really do care

Rose Mikla

LONG but worth a read for parents!! THIS PLACE IS AWFUL!! PARENTS BEWARE!! Was told it was a great drug treatment center for my teenage son and the hospital transferred him there. He was going crazy in there with a kid trying to eat towels, kids being hit with tranquilizers because they were running and screaming and hitting people, and not enough staff to control them, and begged me to get him out! Talked to the case worker and told her it wasn't helping him and that I wanted to take him out. She got VERY rude and threatened that if I tried taking him out without the doctors permission they would call CPS. I laughed and said "I put him in, and I will find another facility". The next day, I spoke to the doctor who said he felt he could be discharged and do an intensive outpatient treatment, and that's exactly what the discharge papers he gave me said. We picked my son up at 8:30 p.m and by 9:15 p.m I got a phone call from CPS that said she would have to come out the next morning, and I had to keep my other kids home for her to interview as well. The case worker called a complaint in with CPS that said "they took our suicidal son out of our care to a house full of guns". Need less to say, as soon as CPS came we showed her the discharge papers, we showed her our two guns in their locked fingerprint reading case, and at the end of the visit she was angry! She actually told my husband and I that if we would ever consider fostering, to please give her a call!

Evangeline Barnes

It was a pretty nice place for me! Honestly tho most of the staff was super strict... but the food was great! You wake up around 7 am and have to be to bed by 9 45 . Theres plenty of activtes to do and you basically get to do what you want at long as it safe so like what i did was play tag down the halls, read, paint, watch netflix, and a lot more! I reccomend this place for children and you get 3 phone calls to family a day when you want to!

Tom Sanders

Insufficient and overworked staff. This contributes to an unsafe environment for both care providers and patients. Please watch the local news reporting about the dangers of this place before setting foot in this place.

Rudy -

No issues at all with the staff--they were all helpful and friendly. It is the so-called "doctors" running the place that are to be avoided. Their "cure" for a family member was to pump them full of anti-psychotics for a few weeks, then discharge. Family member got home, could not get herself out of bed, would not eat, and ended up having to be hospitalized to be detoxed from the med they gave her. Docs were also extremely rude and difficult to talk to, until court intervened. Doping someone into submission is unprofessional. Surprised they haven't been sued for malpractice yet. Avoid this place.

Deana Jackson

Forced to go here against my Will.

When Will My Life Begin (The_Akward_Trashbin)

It was awful. The food was good tho

RISING FIGHTER1

ive been here before ... i was in the 10th grade dont want to get into why i was there kind of personal but. when i went to school there they like forced us to test at like a third grade level.i just blew off each test... your suppose to go there to take stress off your plate not put it on.but other than that it was alrite in the adolesent section except you could not give out any personal information and i felt almost felt imprisoned once while i lay in my bed trying to sleep this girl tryed to kill herself and hurt the staff. she almost suceeded too she made it into the medical supplies room she grabed a scalpel and tryed to slit her throat she was sadated like over three times i was so happy to be leaveing this place overall healthyer in the end. god knows i would have been in jail maybe worse if it wasent for my teacher.

Daniel Cantu

You leave more depressed leaving than going in , the Social workers are uneducated , old dirty hard beds feels like a prison under staffed and un organized ,, they also kept trying to give me the wrong meds because I had the same name as another patient, please stay far away from this place is a joke !!!! And Dangerous

AlyxIsRandom

I had an amazing expierence there good food, good staffs , good everything but i have heard extremely terrible events at that place

the Chateau

shut it down. horrible place

paul applegate

Great food, nice staff, and friendly patients

JeanRyan Burton

Ummmm so many things to say...but I'll say this I loved the staff and the people I met there...I gave up an extra pair of pants and a shirt to two different people...but I was always hungry being there...the experience there showed how bad our "system" is...oh one more thing the physician told me to get a cast and I didn't need one waste of time...my pinky is fine by the way... "The perception of you is a reflection of yourself" is what I think I wrote on a piece of paper and they stuck it on the wall

wendy baysa

I just left the substance abuse unit and must share to prevent others that truly want to start their recovery path to NOT pick this in-patient facility. 80% of patients are there for 3 meals and a cot, so basically just hanging around until pay day, head back out~ just to return again when the money is gone. Only one 1 hour group a day is instructed by anyone with education credentials and the rest are run by patients. The program is extremely understaffed, the ones that are on shift are burnt out and frustrated. I won't even talk about the condition of the building (don't let the new addition fool you, entrance and offices are new~ units are still in the old building). No money for maintenance is being spent on the portion, since it is all going to the new construction. Here is an example of ONE of the days I experienced~ staff member was escorted out due to having a pint of Hennessy in the unit, $20 was stolen from a patient's room and no hall cameras for proof to remove the perpetrator. There was a active shooter drill that was mandatory where apprx 30 patients and staff where in a cramped safety room with arguments happening, we all could have been injured or dead if it was real. I understand why a drill like this has to happen these days but what I do NOT understand is why there was NO staff available to talk to or calm us down after such a stressful event. Dinner included an at least 5 minute long extremely aggressive altercation between two patients in the dinning hall where staff did not have walkies to call for the 'Safety Team'. When I approached an RN later after this day's events, stating I did not feel safe asking if there was someone I could talk to, I was told to just "get over it". This is not a facility where one who really wants to focus on themselves and their recovery can do so without tons of unnecessary stress.

Danielle Brunson

My daughter is currently up there been there a week now the phones are constantly going out, only spoke to the doctor once still waiting to hear from her social to schedule a family meeting. My daughter is getting very anxious and it's been 3 times now the phone has gone out once the first and only time I spoke to the Dr and twice now when I was on the phone with my daughter. As much money as they are probably charging people to be there youbwould think they'd get a better phone system. Not very happy.

Little ole grammy MAD

This place is bad, I called to find out when I could visit and had to be transferred 6 times. Then we brought up brand new clothes for our lives one and when she was discharged a few days later I asked where this one sweatshirt was, she said she never saw it.So whoever is in charge of giving the patient their things is a theif. Also when I called to let them know this I got a college graduate on the phone she sent me to a social worker who was not the females social worker, who also is college educated he needed to transfer me to the females social worker but he said bear with me I don't know how to use the phone, I might hang up on you. Are you kidding me he chooses to work in administration and doesn't know how to use a phone. Anyway in conclusion if you need to take any items to some poor unfortunate soul who is there please go to the thrift store so if it is stolen at least you didn't pay that much for it.

Krista Craft

This place is a nightmare. My son went in for mania. They doped him up for 5 day's then sent him home still manic. They also lied to me about taking care of my son's toes. His toes where supposed to be wrapped everyday on the account of having his big toe nails removed due ingrown toe nails. Please avoid this place at all cost.

savanna skye

ghetto. 10/10 would NOT recommend

Susan Jordan

It's a 1 star review cause I can't place a 0 star review My daughter was at this facility and each day I felt sick that she had to be there. On visiting day as I walked through the facility I wondered how in this very dismal place could anyone get mentally healthy??? The walls and the ceiling were this horrid color of green, the windows in the room we sat in were filthy, how can a "hospital" be so filthy ... it was gross ... cobwebs, dirt, dust ... there was one picture on the wall, but that was it. The furniture was very uncomfortable and ugly. They charge enough money, one would think they could make it more cheerful for those who are in there because they are depressed! My daughter said the food was disgusting (actually made her sick) and often cold. I know for a fact that the staff will tell you anything, but once you are out those doors the compassion goes with you. My daughter had an infection from the IV, it was small, but it was an infection. I told the nurse, the blonde lady, that she needed something, and she said, sure will get her neosporin ... never happened. She arrived in the evening, but the following evening they still did not fill my daughter's prescription, so we have this very depressed young lady and no anti-depressants! Next time, I take the doctor to court and refuse inpatient ... she can not ever go back to that facility, they really need to be closed or reinvented and everyone let go. However, I will say that the social worker she had was helpful. So I guess 1 star because of that social worker! Nadene I think it was.

Christina Hunt

This place changed my life. It gave me just what I needed to start down the path to recovery. They're a bit understaffed, and I would have appreciated more one-on-one therapy, but those problems weren't enough to ruin my stay.

Ricardo Zamora

Ugh. Awful to get ahold of after-hours. Why even accept transfers after hours if you're incapable of prompt communication and admission?

Chris Gray

My brother was admitted here because he "showed aggression" against his adopted grandmother. She reported him to police because he didn't want to have any part of this psychological nightmare of a place. She instead had my 17 year old brother committed for 12 days. He was evaluated and all the doctors and nurses insisted that he needs psycho-active drugs to function normally, despite being able to point out any real evidence of a psychological disorder. I advised HEAVILY against the advice of medical treatment to adolescent doctor and nurse but they kept doping him up. My brother has been out for over a week now and has become totally dysfunctional and his personality seems to have flat lined do to the controlled substances and prescriptions this hospital continually prescribes for him. My brother is now totally unrecognizable personality wise. These drugs have definitely slowed him up big time. He went from being an honor roll high functioning athletic guy to a totally blank slate now, showing little to no signs of high functioning intellectual ability. I HIGHLY RECOMMEND AGAINST THIS PLACE!!! Please do your research. These guys are only in it for themselves and have a one-size fit all solution despite the diversity in many cases they usually deal with. This place, and places similar to it, all need to be congressionally investigated in front of a public court and audience! Even today, while riding in the company van on his way to out-patient treatment, my brother complained that someone has been spiting on him in the van. I am angered that this is happening to my brother. I am just watching everything I knew about him drift away as he moves to a life of dependency with the drugs and supervision. If you care on any level about the future of your loved one, NEVER PUT THEM IN THIS PLACE!!!! They're only in it for the insurance money!!!!!! They will destroy everything that you know and love about your loved one!!!!!!!!! Please God help!!!!!!!!!!!!!

Bobbie Fullen

I DO NOT recommend this facility in the LEAST! I had a nervous breakdown recently and was placed there for 5 days. MOST of the staff I encountered were awesome and some just plain RUDE AND INCONSIDERATE to our situations and needs and SHOULD NOT be working in healthcare PERIOD!! Also I spent a whole 5 mins with an actual doctor whom quickly wrote scrips without a FULL and PROPER diagnosis and that was the ONLY time I was seen by the "real" doctor. Also there is NO DOCTOR physically available 24/7 so therefore when a patient actually needs something approved or needs to see the doctor you have to call and wait for the doctor to respond in order to just to stop throwing up as I seen with some of the patience there which is just unacceptable!! When leaving I was told I could leave around 8:30/9:00 which did not happen it was a whole ordeal to leave and was also told I better calm down before I have to stay longer after a BIG MESS with a super duper rude "nurse" and didn't leave until a lil after 11.... I recommend a different facility if you're having mental illness needs this place is more like a rehab and that's also how you're treated by SOME whom are employed there!

Eric Wisner

Worst experience my wife ever had. Never got one on one therapy. The tried giving her someone else's mediation and when she brought it to their attention they got very rude, the finally looked into it after 5 minutes of her insisting they were wrong they looked into and never apologized. They made her and a male patient stay 10 feet apart even when with staff and never explain why or showed any document as to why....they transcribed her migraine med wrong so when she got a migraine she wasn't given the proper strength that her neurologist prescribed. The activity rooms are just chairs and a table....nothing to do and the co-ed never had a staff member available so the guys and girls could never use it. You can shower but have to have a staff member watch do dry your hair and whenever she asked nobody was available for the entire 5 days and same thing with make up, or shaving. She never got to to those either because nobody "was available". In 5 days she got a total of 1 hour of physical activity. Can't have music, your own pillow......prisoners get more!!!!

Robbin

My dad was here. He's got a substance abuse issue and we where told this place was a treatment center. Not a MENTAL institution! Place was dirty staff was lazy and didn't care about the well being of the patients, let people sit in their own filth. Place needs to be shut down! Doping people up just to shut them up or to not be inconvenienced. Do not DO NOT send a loved one here!

hmm

i can never trust a medical professional again after going here. it's been years and I'm still traumatized. you didn't help me, you hurt my recovery tenfold. everyone was just faking it to get out that nightmare, you didn't help a single patient that I've met that went there.

Emily Holmes

its not great. its pretty bad the food there is really bad and cold and the staff stay up and talk and laugh very loudly when everyone else is trying to sleep. and its very rude.

Victor Venet

It's much better than Stonecrest, the staff here treat you like actual people.

Dana Marie Bowman-Howard

Wonderful facility. Other than James and Rebekah, that don't really seem to like working with living human beings, everyone else was wonderful. Dorothy is incomparable. I'd definitely recommend it.

Fhujeth Rawr

THIS PLACE MAKES YOU FEEL WORSE THAN YOU DID WHEN YOU GET THERE. IT IS NOT A PLACE TO HEAL BUT A PLACE TO GO AND DIE. I was an adult patient in 2013 due to a first Suicide attempt. I was depressed and pretty messed up. I FELT WORTHLESS. THIS PLACE MADE ME FEEL EVEN MORE WORTHLESS. Let us begin with my adventure to this place. - I arrived on a stretcher and was immediately stripped of anything I had that could possibly be of harm to myself or others - which is pretty much anything, ever. They ruined a lot of my clothes and shoes by taking out the strings, CLOTHES WHICH NOW I HAVE TO REPLACE. The bed made my ruptured disc worse, giving me excuriciating sciatica. When I went to the front desk to make a request to see the general doctor they ignored me. I had to ask 4 or five more times in order to get any form of treatment for it. When I asked, "Hey, yesterday and today I asked to see the doctor, ASAP." They said, "HE ALREADY LEFT!" HE ALREADY LEFT? I asked to see him yesterday, a few times while he was THERE... Am I to be ignored? - Rooms are shared with one other roommate in a bunker type fasion. You get a cot (about an inch or two thick, a friend I made there said hers had a big hole in hers), one pillow, a thin blanket, and that's it. The rooms are pretty much cement walls with a teeny tiny window. I was roomed with someone going in for Electro-Shock and was suffering from Depression so severe that I could feel her sadness in me. - WHEN I WAS THERE WE WERE NOT ALLOWED OUTSIDE, PERIOD. Want fresh air? Too bad. They had a courtyard but apparently we were not allowed to go there, it was sealed off and all but some idiots had ruined the chance for people to go get a breath of fresh air. - I was there on a four day suicide watch. Day one they let you see both general doctor, in which I complained about having excruciating back pain, and everyday you see a psychiatrist for 10 minutes who pretty much just MOCKS you. - Staff is broken up into three shifts with about 7 or 8 BHAs or something (your own personal watch guard - they check on you ever 10-15 minutes to make sure you didn't kill yourself, and write down literally everything you do that may be a bit off. ), an RN and an LPN. NO SHIFT COMMUNICATES WITH EACH OTHER AT ALL. If you tell someone from morning shift you need something (like to see a doctor), you better make sure you tell night and evening shifts too. They don't communicate. Aside from the building being like an old military bunker with cement block walls and concrete floors, they have a TV Room with one TV, and two other little rooms (one with old books and old games) In short this place was exactly like a low security jail - complete with ex-convicts and all. THEY MIXED ME, a TINY LITTLE GIRL IN WITH SOME PEOPLE WHO BEEN IN PRISON FOR SOME SERIOUS STUFF. I was sexually harassed, solicited sex to, and told by someone that they were masturbating to me in their imagination. On my way out I told my BHA I will never come back again, that I have insurance and I can find a better place to go. She just laughed at me and said, "HA, you think that matters?" The food is not the best, typical Gordon Food Service food for the mass market. School quality. Not sure if I posted this either but another patient with sciatica had a rub on cream for his pain. I requested the same stuff, even using his name to the doctors and telling them, "CAN I HAVE SOME OF THAT?" - they ignored me and offered me a pill instead. LASTLY, visiting hours. 3 hours out of 168 hours in a week do you get to be visited. An hour in the evening on Tuesday and Thursday and some other day probably. You sit in the cafeteria and talk for an hour. Hands above the table with BHAs posted all around.

paris :

Poor communication throughout the entire experience, the woman working at the front desk repetitively told me strict hours when I can talk to my brother, and when i called during them she told me that my name isn’t on the call list, and hung up. Rude and irrational communication don’t send anyone here.

•Emily Anne•

i my favorite staff member was Ms.Janessa on the kids unit! thank you!, you should get a raise for all the kids you helped. your absolute gorgeous???? -emily anne bernhardt

erica goodman114

Just don’t let your kids go here, trust me. The photos aren’t true to what it actually looks like and what it actually IS like. The only decent human being in that place is Alyssa. She was the only one who impacted me in a positive way.

Andrea O'neil

My daughter was admitted here a month ago with thoughts of suicide so severe that she asked for help. We had no idea about any of her depression and how terrible it had been for her. Harbor Oaks was really a great start to my daughter getting the help she needed. I was able to speak to my daughter whenever I wanted to and I called the staff every day even at 4:30 in the morning. Everyone that I talked to on the phone or in person was extremely nice and compassionate. I asked my daughter daily if the staff treated her well and with dignity. She always said YES. She had a couple staff members that she was really fond of. My daughter's case worker was a nice young man. He helped provide an ongoing extensive outpatient treatment plan for my daughter. My daughter has a long road ahead, but she is so much better than she was before. I had never seen the inside of a mental hospital before. It is not some place you want to send your child.. However, my child was SAFE there. Harbor Oaks kept her safe. I could not have done that at home in her mental state. My daughter stayed for 8 days. I hope she will never have to be institutionalized again but if she is, I would trust Harbor Oaks with her care.

angel c

it wasn’t the worst experience i’ve had. the food was awful, half the staff were awful, and they resort to forcing meds with a shot rather than actually trying to calm patients down. the beds were uncomfortable and the pillows were flat. the kids and some of the staff (vanessa, the lunch lady) were the only thing that made it worth it. my stay slightly traumatized me. i have been avoiding hospitalization despite needing it because of this experience. they also “lost” my things that costed well over $60 all together. BUT overall this is one of the better hospitals. sad.

tre'mayne nash

Great environment very friendly.

Jan Ustaskz

I’ve herd a lot of good things about this hospital so to keep the good comments coming I’d clean the windows in the front entrance they are Disgusting I could not believe how dirty it is on the outside of the building in the front

Emy Deshotel

Do not send your loved ones here. They use Ativan as a first resort and will not give you any meaningful access to mental health professionals. I left this facility worse than when I went in.

Susan Paquin

Worst ever!!!!!!!! My grandson was over medicated to the point of almost being a zombie. They don't understand or even try to understand a child's issues. They drug them up so they don't have to deal with it. A horrible, awful place. The police were called twice, they keep changing their stories, etc. Child Protective Services has been notified. DO not bring a loved one here, EVER!

Michelle R

ABSOLUTELY HORRIBLE, MY REVIEW IS SO LONG I CANNOT EVEN POST IT!

tan bui

I’ve been hospitalized here and soo does my friend and this place is bad and some of the staff in there that is rude and they didn’t help us at all

sleepingwithsirens betteroffdead

I went there for deppression and cutting and when I got out I got sick from the germs in there and when u stay inpatient they make it get up at like 6:00 in the morning and the nurses there are so rude there was only one nurse that was really nice and kind and she was amazing but I would not send my kid there I'd I had one

Christopher Baltson

This place is horrible you can't leave

William Martin

The staff will treat you like family, the food inst horrible but definitely isn't anything to write home about. The roommate system is a little flawed but it works none the less.

illegitimateghost

Honestly, I don't want to write this review. This hospital has hurt me in a way that I will not recover from. The staff is terrible, the food is sickening, and they do absolutely nothing to help. In August, I was admitted here as inpatient for suicidal ideations, self harm, and destructive behaviours. All from the childhood trauma that I have gone through. Was forced to wait in the waiting room for at least three hours ( even though we were told that there were open beds ) before somebody came to talk to us. The man was not paying attention; he just seemed eager to leave work. He didn't take the time to ask what was going on, he just threw me in inpatient. While in there, I was forced to eat meat ( I'm vegan, by the way ) because they were scared I would develop an eating disorder or something. They also, to my joy, placed me on the ' boy's side ' of the children's ward. ( I'm a FtM trans male, so I really enjoyed this. Probably the only good thing about the stay ). Staff members told me I wasn't a real boy a day later, and I was put back on the ' girl's side '. This went back and forth the entire five days I was there. I was supposed to only be there for three days, but after an incident with another patient, I was given extra days. The entire time there, I was not left alone by other patients. I was constantly sexually harassed by others, and one 17-year-old patient grabbed me and drug me into his room before attempting to rape me. I was 12 at the time. At one point, I slapped this boy to get him to leave me alone. I was the one punished for it. The ' psychiatrist ' there was clearly not a native English speaker, and it was very hard to understand the questions he asked me , which led to multiple misdiagnosis. Before I went here, all I was medically diagnosed with was depression and anxiety. After leaving, I had a long list of ' mental illnesses ' that didn't apply to me in any way that I was lut on useless meds for. The medication led to psychosis and hallucinations, which led to more suicidal thoughts. I am now in a worse place than ever after coming to H.O.H. The other patient touching and attempting to rape me has left me with PTSD, and I can barely leave the house anymore in fear that he will find me Once again, Harbor Oaks did nothing about this. If you are seeking mental asylum or anything, please do not come here. They are not for your recovery. They are there for your money. They will put you on meds you don't need. They will drain your bank. They will ruin your life. -Ryan

Elizabeth Hunter

This place should be burned down. The entire staff is cruel and vile. No one in Macomb should EVER seek mental health services via the emergency room, because you could be sent here. You will leave worse than you arrived. Everyone employed here should feel ashamed. The psychiatrists shouldn't be able to sleep with what they do to people. STAY AWAY.

Allannah Doig

If i could give it 0 stars I would. I was voluntarily there for two days and literally couldn’t stand to be there a minute longer. Horribly understaffed. They leave you to wander around doing nothing all day and drug you up so you basically just sleep the whole time. The stuff i witnessed was sick. There are no activities or things to take your mind off your unfortunate situation. There’s virtually one meeting a day lead by unstable addicts. The beds are basically concrete and the pillows are a piece of vinyl with a pillow case on it. WOULD NOT RECOMMEND TO ANYONE ESPECIALLY YOUNGER PEOPLE WITH MINIMAL DEPENDENCY PROBLEMS. FOOD WAS UNEDIBLE. PLACE HAS CAUSED ME PTSD SINCE I LEFT. I feel worse off now. They take all your stuff away including my paper that had phone numbers of my loved ones to call to let them know i was okay. I had to ask TEN times in one day and got ignored until i was in tears begging for it. Horrible horrible place. DO NOT GO HERE.

Lish Lish

We agreed to send our family member there figuring they would be safe and receive the medical treatment needed. Unfortunately they were able to roam freely to the other side without being noticed. The staff didn't discover they were missing until 15 minutes had passed. They will tell you what you want to hear to receive your child but in reality they don't care. Because of Harbor Oaks mistake they sedated our family member to keep them from doing anything. If they'd beeb watching them this would have never happened.

pixx pierogi

Inpatient is very stressful and I wouldn't recommend it for people who are really anxious. They keep you inpatient for way longer than you need to be.

Chloe Liz

Harbor Oaks was the equivalent to the Amityville Horror show. Terrible food, several violations of 708 Environmental Health Code violations. Professionalism at an all time LOW. Even the Psychiatrist displayed an extremely low level of professionalism. Some of the low level staff did work hard and care. (AUTUMN) I was released with no medications.... which is the ONLY thing they have to do correctly. Honestly, I would rate this 0 stars if possible. This isn't a solution. Places like Harbor Oaks are part of the problem. Very unprofessional...

C “Lucci” Anderson Esq.

Harbor Oaks is a amazing place!!! Staff & the food is the best!!! I'm going back soon!!!

Robert Nettleton

I have just received treatment and they were very helpful and made me a better person for my experience. I have to say thank you to all the staff and patients. Truly thank you.

I'm an Asparagus fight me

????MY FRIEND IS TRAPPED IN HERE????⁉️SHE IS SUFFERING⁉️I DONT EVEN THINK SHE GETS FOOD⁉️HOW CAN THEY BE SO INHUMANE⁉️ SHE IS IN PURE AGONY⁉️ Please sign this petition to #freeEden????????????????????????????????????????????????☺️☺️☺️????????????

Stella Honey

Neglected, belittled, and told I was "needy" for needing a staff member to speak with during an episode of panic. Lice and bedbug outbreak, and was injured by lower functioning patients multiple times with no help from staff.

Zer0

The people there were extremely rude and non caring i do not recommend childrens and Beumont is better

john fawcett

Total nightmare i had to contact my lawyer to get my wife out she was so scared of all the violence around her it made her worse then before she went in they used to be a lot better 20-30 years ago worse hospital ever know days

Teri Killoran

Terrible communication between parents and staff. I was only called twice during my daughters two week stay

Daniel Barnes

I’m 16 they helped me out a lot Ilove that hospital if I need help again I would go back there............. Ilove all the the staff there there good to me

Ellis House

Our clients receive the best care from the nurses, social worker, Aerial, and Dr. Chapman!!

Mason Kiryako

Worst place to go, do not recommend, if you want to get sicker go there.

Ryan Mathews

This place is truly amazing it has its ups and downs like everywhere.. but the staff truly cares. Michael intake really did his best to get me in multiple times and he did his all to make sure I had a place when I left. The nurses were great even though I wasn't the nicest cuz I wasn't in my right mind when I came in. But they worked with me. And truly cared I'm like a lot of places. When I had a little relapse and came back in when I got back from Arizona. I tested positive for Corona so I had to go to the hospital. Michael tried his best to get me to go in an ambulance but I refused but he truly cared and tried his best and there was a nurse I forgot her name she had red hair a little older. But amazing lady she gave me twenty bucks to get to the hospital and make sure I ate. Outta all the places I've been to this place was the best to help me get mentally right and off the drugs. Dr Rudy.cuz I can't say his last name is an amazing guy and will help you and do anything in his power to get you clean and Dr S..truly cares about your well-being not like a lot of psychiatrist that just pump you full of drug she really wants to help you get better and amazing lady yes herber oak has rules but they're made to help you in the future. So out of all the all the rehabs I've been to doesn't matter how nice this place it truly amazing how good a staff they have.

Rowan Steel

Can someone tell me why their phone number “ is not a working number” with any selection after 2, then 1? Or even zero???

Jeff Kane

Possibly the WORST facility in the Michigan Mental Healthcare system. 1.Horrible Communication with staff. 2.Placing all kids in a day room for 12hrs., is not treatment. 3. Understaffed and Uncaring. Hope was high going in, just to find another facility that is not about treatment at all. Just housing kids to get money from the State. Shameful situation...

Chrisma Mollohan

Place was in horrible condition, food sucked it was really dry, staff ignored my questions i had. NEVER WOULD RECOMMEND THIS PLACE TO ANYONE! There was violent people there didn't feel safe at all. Staff didn't stop the fight. Anything could of happened.

Amanda Connie

Horrible experience!! They are understaffed, had to wait 3 hours to get checked in even though I had 0 alcohol in my system. They have addicts not counselers running their group therapy sessions. They do not care if inmates develop physical relationships!! Other rehabs strictly prohibit people of the opposite sex from communicating. My sister picked up some addict there and have had several addicts contact her via phone because she was lonely and thought they "understood he"r. Well, all they do is call her asking her to bring cigarettes, money ect. This place should have a strict policy from allowing its patients from exchanging phone numbers so once they are out then they can focus on their own sobriety not bumming money etc from vulnerable former patients who need to focus on their recovery instead of being used and or victimized.

Paulette Sweet

scared at first but when i got admited i was happy. met nice people and the workers cared about me. had fun in the gym and not sick no more

Adventures 365

Worse place ever I went there for the day program. I came out crying.All the kids there were talking about Sex and drugs. DONT SEND YOUR KIDS THERE.

Jess Brown

I was hospitalized here and it was a nightmare. Dr Chapman should not have a license to practice any type of medicine in my opinion. I plan to file a lawsuit against this hospital for putting me on the wrong medication maliciously, allegedly of course.

Sam I am

This is one the second mental facility I was at. The first was havenwyck and compared to that place this must as well have been a 5 Star hotel. Some of the nurses definitely need to work on their attitudes, but it isn’t the worst place. When I was cold I was allowed extra blankets. I got to shower in my own room, I even went outside one time. The doctors could use some work. One of the nurses I wish I remembered her name, was one of the most helpful people I have EVER met in a mental facility. I will never forget her kindness. The female doctor was better than the male. Because I was so drugged up from HavenWyck they allowed me an earlier bedtime, and she even allowed me to lower the incredibly high dosage that I was on when she understood that it wasn’t needed. The food however was AWFUL it was a joke to call it “food” it was in a soggy styrofoam container and you weren’t allowed to choose where you sat to eat. Unlike Havenwyck I have no nightmares of being there, when I asked the times and the dates they answered, we had rec time and we got to do some pretty cool crafts if I’m being honest. One more mini complaint that I have is the fact they woke you up at 3 am to check your vitals. Woke everyone in the room up. However, there are a LOT more positives than negatives from this facility. I was very satisfied now looking back now that I’m not a zombie. I wouldn’t necessarily recommend it but I wouldn’t diss it either.

Kevin Perry

Med reaction time I was by suggested to attend this program. I was impressed by bball, buffet meal's, ping pong, groups, books, coloring and cards. Just a very attentive staff and very professional. I'll look up ones similiar in the future cause I like 'new' things, foods and learning programs.

Diane Schneider

You get what YOU put in, I thought it was informing on my addiction. The staff was great. But the nursing staff was over worked, I was almost gave the wrong meds twice. DJ

Jenna Krupa

My severely autistic sister (nonverbal) was on the autism unit at harbor oaks for about two weeks. She is self abusive and aggressive. She also cannot have gluten. During her stay, a staff member tried to give her gluten and put her in an illegal hold. Luckily, it was caught on camera and she was fired. But right before her discharge, another staff member let her hit her elbow on the wall and bruise it up! When she was discharged, she was not any better off than when she was admitted...she was still not safe...and they didn't even release her with a PRN. When my mom asked about the PRN, the nurse asked if she still has Ativan at home and suggested that she take that. When she was released, since she obviously wasn't safe, we drove her to a children's hospital. She is now doing better, and my mom called recipients rights about her stay at harbor oaks. The children's hospital and CMH said they will no longer be recommending them.

Jon Grahm

Our child has Autism and pretty much we were out of options in state to help us. Harbor Oaks has a program for kids with autism to go get treatment. He was there for about 30 days, and the results were amazing.

Alex Taylor

I am being considerate with 2 stars. The only reason I am giving them 2 starts is even though this place did no help whatsoever, they have better care than some of the others in the area. I was in A3 where I just did as told. I would see others having a hard time needing help and they simply would ignore. No 1 on 1 therapy, you weren’t allowed to talk about your feelings in group settings that was over 2 minutes of time because we needed to “move on”. I kept my mouth shut and did as told and got out of there in 5 days. For the amount of money this place costs, do not waste your time here. ALSO those doctors you see to know how the medications are working are a JOKE. COMPLETE JOKE. Took 2 days to get my eliquis (blood thinner). They did not listen to you. They just think you are crazy telling lies. They made me feel even more crazy.

Linda Clor

Taking an adolescent in need of professional help to this hospital was a terrible experience. The place is a big joke. The intake worker was not professional and did not know her job. I know what a psychiatric intake assessment such consist of and this person didn't ask the pertinent questions. I even hear her speaking in a very gossipy manner about the possible admission of the adolescent, I would never recommend this place to anyone. The whole drawn out experience was a terrible experience for all persons involved in the situation.

Renee Malmgren

I would give this place zero stars if I could. My step son was admitted here recently for a month. He's developmentally disabled and also has aggressive violent outbursts. He was admitted here in hopes they'd find the right meds for him. Not only did they send him home in worse shape than when he was admitted, but his stay there was far from acceptable. Zero communication between family and staff.... some of the staff have very bad attitudes. Doctor is very arrogant. My step son was very poorly managed and I plan to spread the word around town!

julio gonzales

Are visitors aloud

Rese Irene

As a former patient, I would recommend this place to others for heir children. Although it has been a while, the staff that was there at the time, were very friendly and helpful. If your child takes it serious, thy will enjoy their time, learn a lot about themselves and will meet people to remind them that they are not alone; regardless of why you are there. The food is GREAT btw too lol I only rated hem 4 stars just because being that this hospital is the only one I've been too, I can't compare to any others- so I wouldn't know if it is a 5 star quality or not.

Pam Brinks

I only put one just so I could comment.This place is horrible. A family member of mine went there.The staff isn't equip do handle these patients. There was a male that actually went into my family members room and got in her bed literally self pleasured himself.Thank goodness she was not in the bed.There is more. They are not qualified.I would not recommend that place to my worest enemy.

Georgia Callis

I was hospitalized here recently for depression. I was skeptical about going here due to the reviews, and not to mention the 2 hour drive to get there but staff at the emergency room reassured us I would be taken care of. Well I went and I am glad did. I am doing much better, and I have good support system that Harbor Oaks set me up with outside the hospital. I have never been hospitalized before and they made me feel safe. For all its worth, ignore the reviews.

btrflydonna “btrflydonna”

My daughter is currently being held there, not given her needed medication & being forced to sign something she didn’t want to sign. Very very poor customer service! You can never reach anyone & if you do they say hold on and transfer you to a line no one’s at!

Noelle Godman

Horrible communication (none) horrible covid precautions (none) outbreaks of covid & nobody's informed & still admit. Unsanitary! And 2nd time 'lost' all my son's clothing! When he got sick (vomit) they made him clean it too. Stay away from this place! Only have a star so I could review. Awful.

Mikey Delaney

Harbor Oaks was the equivalent to the Amityville Horror show. Terrible food, several violations of 708 Environmental Health Code violations. Professionalism at an all time LOW. Even the Psychiatrist displayed an extremely low level of professionalism. Some of the low level staff did work hard and care. (AUTUMN) I was released with no medications.... which is the ONLY thing they have to do correctly. Honestly, I would rate this 0 stars if possible. This isn't a solution. Places like Harbor Oaks are part of the problem.

Dominic Moceri

Older building, but nice friendly staff. The doc actually took me off medication and now I take one. I feel like a whole new person!

Gail Hattle

This so called hospital should be shut down. Many cases have been reported yet nothing has changed. Patients are not cared for and other patients are abusive. My family member was transferred from Henry Ford and left in a room alone for hours. No treatment or medication was given until the evening until he repeatedly asked and was told he would have to wait until he sees the doctor the next day. I worked in several psych hospitals and know there are standing orders for new admissions. My family member was seen the next morning and discharged. No call to the family to complete an assessment as to what has been going on to bring him in by the police. There have been many reports of violence and yet the state continues to allow them to operate. I would strongly advise others to not transfer or admit anyone to this facility if you are seeking help. I will be filing a complaint with the state and hope others will do the same.

Denny Shiemke

I wish i could rate this place a zero. The partial program is horrible. Short staffed, large groups, and an extremely unorganized schedule. Today was my first day, and while I understand emergencies, our doctor and social worker were absent. We all waited around for the each group to start, wondering what was even next. They dont follow the schedule they post. Even when it did start, the person leading didn't even know what to do. Which isnt their fault. The director of this program needs to make it more structured and educational. Its not fair to the people working there who actually care about our well-being. When you have staff missing, you need to have a backup plan in place. These people, including myself, are struggling with a mental illness. That is extremely serious. We are paying for help that we aren't getting. We had almost an hour lunch, which was early because no one was there for the group that was loosely scheduled. Rec therapy consisted of an activity that was so elementary, i couldn't even grasp the concept of it. It really just seems like when they are short staffed, they throw everything together to just keep us entertained. They kept saying "Im sorry yiu all feel that way, this isn't the response we were looking for." Well, if you have to spend the last hour of the day talking about the things that are wrong with this program, maybe you should DO SOMETHING ABOUT IT! These are our lives were talking about! I went in optimistic, positive, and motivated to extend my knowledge of coping/dealing with the struggles I have in life. I left angry, unmotivated, and reluctant to try another program. If it werent for havenwycks amazing inpatient program, I'm not sure I'd ever want to try to get help again. Thats extremely concerning. I am going to gladly drive an hour to Havenwyck for their partial program instead of 10 minutes to this hell hole. Because they have a structured program that WORKS. I pray for anybody considering this program, because you will not get the help they need or are expcting. Avoid Harbor Oaks at all costs. Havenwyck is infinitely more helpful.

the davey duo

Left without meds filled ! 6 days later can't ..whats the pharmacy. Number ????

Misty Terrie

I could go in to detail about how horrible this place is, but it seems like most of the reviews below have already done that for me. How many one star ratings can a place get before it is shut down? If I could give negative stars I would. If this review doesn't help you make a decision on whether or not this place is the right option, may God help you.

Amanda Szynkowski

Misdiagnosed, improperly treated, unprofessionale environment. They threw away sentimental notes from my boyfriend that had passed away days before I was admitted there. Some nurses are accusatory and demeaning, they are understaffed and cause more harm than good to their patients mental health. They put everyone on the same medication like experimental lab rats. I had nightmares for months after staying for 2 weeks. One nurse was very helpful, and the patients were unforgettable, incredible girls, but overall I absolutely do not recommend you go here.

Steven Kenward

What a dump. The longer your child stays the more money they make. Don't forget that. If its my child I should be able to remove them when i want. The Dr is not the parent nor judge therefore has no right to tell me no. Threaten me with CPS. Wow, don't call the people that actually CARE about children. Dr said Saturday he may leave. So he'll be leaving Saturday one way or another.

Lisa Reder

Would not recommend this place to anyone. My son was supposed to be there for 28 days and they released him in 10. Too many patients and not enough staff. Couldn't get a doctor to call and give us any information eventhough we had consent. He is now home with very high anxiety and no help on the weekend. Was given a sponsor and he hasnt even called.

michelle moreton

Helpful and patient

Kimberly Mosey

My desire of the adolescent psychiatric care in the State of Michigan was hopeful. Now going through it I have a realistic understanding. What this state has to offer is shameful for young adults and children. I have now experienced Harbor Oaks Hospital and I will tell you upon reading other reviews and articles I was absolutely nervous & scared. But as desperate parents needing help for our 16 year old son there was minimal options. My review is honest and fresh as we picked him up today. I will say the 5 star review comes from a sincere rating as originally going into this and researching, there are no 5 stars in our state. I walked into this with the understanding they and other hospitals are understaffed. It is a shame when dealing with psychiatric care for children. I have to say with all my doubts, I could not have asked for more promising results. We did have to be patient as parents. The staff did call when necessary, such as approval for medicine. (Had I hoped there would be more communication from a Doctor, absolutely.) The social workers and nurses did communicate BUT as a parent you need to be prepared it is not often. We spoke to our son every day, multiple times a day. He was comfortable, even though the highs and lows of being in a hospital can be challenging for anyone. To wrap up my review. I am absolutely pleased with the results. My son who is very defiant, troubled with nicotine and marijuana use, completely disrespectful in a healthy home environment is home. Home PLAYING with his little brother, ASKED if I had any chores he needed to help with, left his BEDROOM DOOR OPEN without any coaching, talking with his little sister and being nice to me and his father. He understands therapy will follow and start up immediately. Harbor Oaks team was instrumental with this. He is okay with staying on prescribed medicine. He says the experience was not that bad. He did not like being in there as long as he was but did relate to others and I think saw he honestly did not have it that bad at home and found some understanding he is loved dearly. My 5 star review is that my son upon coming home is willing to work on himself. Which is a BIG deal. I hope this is informative and helpful. I know, due to the Harbor Oaks team we are seeing significant positive results. I am grateful.

Carrie H

Absolutely HORRID place DO NOT send any child here thinking they are safe and being taken care of. Very PRISON like. You will regret it - staff is extremely inept(social workers especially).

Josh Doogan

got sober and feel good. get to see my family now and i have a job. it is rough sometimes but the best thing i did is get help. if i can do it anyone can. never to late.

Gypsy Skye

Do not go here if you expect the Ritz Carlton. Go here if you want to get clean and sober.

Lori Grajek

Our 20 year son was here for 2 weeks and the building and staff were awesome. The building looks like an inviting 4 star hotel. When our son was distraught after witnessing an altercation between 2 other patients a nurse actually took time to pray a rosary with him even though she wasn’t Catholic. She had seen us praying this way with him and had found one. Talk about meeting someone where they are. This same nurse spent a half hour on the phone listening and reassuring me when I was feeling so sad and fearful about my son’s prognosis. The Dr found a really good mix of meds that is working great for him now that he’s out. Highly recommend. Also when he was released we requested a nurse to answer our questions before we left and they sent down someone who patiently and respectfully answered them all.

Scott Smith

This place is a total waste of time. Go somewhere else.

Jessica Adams

My husband was admitted due to a mental health crisis and transferred to this facility. At first I was hopeful, but the staff is wildly unhelpful. They claim that their programs are family centered and that they communicate with the family throughout the process. I only received one call back, from a manager after I lodged a complaint about the staff. In order to speak with him however, I had to call through reception, and when I asked to speak with the person in ccharge I was told the CEO was in charge. By other members of staff I was also told that I couldn't receive updates on my husband, in spite of the fact that I watched him sign the HIPAA forms allowing them to update me. Of course, that was the rare occasions when someone on the ward actually answered the phone. Final straw is today, I'm picking him up. Told he would be ready to go at 10. Called again to confirm 10am. I get here and they're rude, telling me he's not scheduled to leave until 11. No sense of accountability.

Amanda Weber

Communication was awful. My son (11) was suicidal he thought of it as a vacation and came home like a zombie

Tara Outten

This place is the WORST! U of M sent my mother here due to shortage of beds. She had no say in this. Upon arrival, she said it was extremely dirty and covid protocols were not being followed. At night, she wasn't given any medicine or her CPAP machine. Since she has sleep apnea and asthma, she needs her machine. She was told she could not use it. Last night she had an asthma attach because of this. Now this morning, still no medicine because they do not keep her kind in stock. If she does not get released today I will start a lawsuit. And after reading all of the horrifying reviews,I am not alone. This place should not be treating anyone! #shutdownHarborOaksHospital

Kelli Kennedy

Terrible Communication! They are understaffed and they overmedicate children to compensate. Parents are not allowed to tour the facility. The children have no activities throughout the day. They are not able to read, do crafts or play games. They are only able to watch television. The staff is unkind. This place is a housing center not a treatment facility.

Courtney Spencer

I was a family member of an inpatient client and cant express how terrible the staff and doctor are. Meds were never given on time, and when medicine was administered, patients were given the wrong ones. The Doctor didnt care to listen, nor did the staff. Very unorganized and dirty. Terrible communication between staff and family. I would never recommend this place to anybody, regardless of the circumstances. Understaffed and unsafe for patients. Numerous physical encounters between patients. Security was not to be seen.

Jordan Toffoli

Got the run around for a while but the staff is grrrrreat!

Alex Walson

I went there for Alcohol addiction. I thought it was a top notch facility . It was clean, the food was great ,the Staff and programs were excellent. I came out of there a better person.

Len M

I was here for detox from alcohol. Dorthy was very helpful and took care of everything before I got there. She greeted me at the door when I arrived and was then taken care of by very nice folks. I was here for 28 days and my experience was awakening. Melissa and James treated me like family and are the best nurses I met. Duane is really fun and he motivates you to stay. Thank you Harbor Oaks!

Trent Stinson

I was a patient here at the end of June 2015 and think is BY FAR one of the better mental facilities. Group therapy was great and very informative. Staff was very respectful and very helpful with all of my issues or concerns. It is not like some places that just stick you in a depressing dark, dimly lit building and wait for a 72 hour petition to be over and send you home. These people truly want to help you. I appreciate that.

m

Was very happy with the care and personalized attention that my 20 year old son received. Communication was excellent! thank you so very much.

Brent Huntoon

Nearly committed suicide do to the poison they gave me. I don't know who the hell these people think they are but they better get themselves together before somebody dies. I never felt like committing suicide before and only checked myself in because I was feeling strange thoughts. It turned out it was just some food I ate I felt fine in about a day after being there. After I stopped and found this out I told them about my experience and told them I was fine now and ready to go home. They told me I couldn't leave until further evaluation. I understood this so I was patient with them. They tried to prescribe me a cocktail of pills (over nine a day). I told them I do not like taking pills. I tried to tell them I am feeling better and do not believe I am mentally ill. They said I could not leave here until I worked with them. "we can do this the easy way or the hard way" they said. I just wanted to leave so I decided to try one of there drugs in injection form because the doctors it said would help me feel better than I already did and it was not a pill. This drug just happened to be invega, an extremely psychotropic drug that last over three months because it stays in your blood. They assured me I would be fine. Not even an hour after the shot my whole body shut down. Every muscle was soar. I started to think strange thoughts i never thought before. I couldn't get out of bed. i was constipated one day and had diarrhea the next. throwing up and becoming extremely ill. I was there nearly 30 days before they let me go trying to fix what they had screwed up in my body. After they let me go I was under severe depression for over a year because a tumor started to develop in my brain which was proven to be directly correlated with the drug invega that they gave to me . I HAVE NEVER BEEN DEPRESSED LIKE THAT MY ENTIRE LIFE!!! I Luckily i have gotten over this for the most part but still to this day can not fathom that they could let something like that happen. The only reason I haven't sued them yet is because I don't feel right suing a hospital. Even though t I think more people are suffering from there stupid doctors malpractice, they are a big facility that help cure people of illness besides mental health. As for the mental Health facility though, they should be fired or thrown in jail. DO NOT SEND PEOPLE HERE THEY DO NOT KNOW WHAT THEY ARE DOING YOU ARE AND YOUR FAMILY WILL BE IN DANGER!!!

Music Playlist

This place was very insightful and I believe that it saved my mind!

Jo Smith

If there was 0 stars I’d rate it 0! Do yourself a favor & go to a better run hospital that actually wants to help people who are having life challenges. No help. Patients care for other patients. Nurses are rude, talk to each other and listen to headphones all day. Given wrong meds. Given to much strength of meds. No group help just walk around all day or sleep. No structure. NOT FOLLOWING COVID guidelines. No communication. Males & females on same unit unattended for hours on end. GO TO A PLACE THAT CARES ABOUT HELPING it’s not this place for sure.

Catherine Oldham

I was here three years ago they feed you good and put you on meds for you too sleep all day not good I'm better today not with they help

Jessiy workout

This place was horrid. My son was transfered her from helen devis in gr. He was so depressed everytime we talked to him thue up his meds till he kust slept all the time. And whe. I went to pick him up i was just handed discharge papers heres meds see u later. Wasnt able to talk to a dr. They didnt even od me to make sure he was even my child. Twould never send a child here

Maegan Eller

The staff here is amazing, they are very attentive to pediatric patients.

Joshua Urbiha

Slow admission process, will leave EMS and patients unattended in lock down rooms for hours without a concern. Staff tends to be on the opposite side of a door joking and chit chatting instead of helping to admit patients. I'm not surprised by the news reports on this facility, nor if their are many other unreported issues.

Euraina Brunson

Thanks t o.o the staff on both they were awesome...the food and workers were. Great. I. Would recommend people to go and try this place the staff is awesome...

Melissa Debrowsky

Horrible communication between social work and staff. Social worker, Eva, made me feel awful for asking questions about my son's care. He was discharged without a family meeting, which is supposed to be a standard at their facility. After 3 days on new medication, I made my concerns known about how worried I was bringing my son home. Upon discharge my concerns were made again and I was told they would try to get authorization for him to go to a day program. When I called back today, 2 days after discharge, still no progress with the facility. I get Eva who refuses to try to help me again. All that is needed is an authorization from my insurance so my son can go to a day program. All the while, my son is right back in the same position as he was prior to hospitalization. Never in my life have I ever worked with anyone who cares about their patients less. I work in the healthcare field and the state would be smart to do more checks, especially on the social work side of things. Absolutely furious.

Luanne Cort

I never even got admitted to the hospital. They did call me a week and a half ago in the morning saying to return their call. I returned their call in the afternoon and they said my bed was given away. They put me back on the waiting list. Called a week later still number 9 on the waiting list. I've been told by many people it takes 2-3 days to get in. They keep blowing me off its disgusting. After calling them again just now getting the same # I said get me off the list forget it. That's plain mean to ignore and to tell u the truth I'm happy I didn't go there after reading these reviews. Thank God.

Ildiko Olbrich

This place is by far the worst treatment center. My daughter was there for about week she was transferred from henry ford hospital. My first visit I wasn't able to see her I was told she tried to kill her self...that was the reason why she was there ??? my second time for visit, she was so drugged up that I didn't even recognize her. She was released, a few days later and died same day !!! ...now I don't know what happened at Harbor Oaks but they sure did not help !!!

Lyle Crouter

What a horrible place, I don't know where to start! I was forced by court order to go there for 3 weeks at the beginning of March. As others have posted, it is as much a prison as a rehab. The entry strip search was aggressive and humiliating, I was practically in tears, and the sadistic staff was clearly getting pleasure out of my discomfort. If one showed the slightest questioning of an order of a staffer or if one complained, then we would be strapped down to our beds for hours on end. There would be constant shouting and wailing and screaming all throiugh the day and night. Many of the other girls inside were lesbians or bi, I was hit on constantly and practically every hour I would see girls making out in closets or in their rooms, the staff could care less about that rampantly open sexuality.

Tyler Smith

I was in here for depression and think this is a great facility. The staff was really nice and always asked how I was. I liked the structure especially the group therapy. It was good to listen to other people that were having problems and know I am not alone. I learned coping skills to help when I’m not doing well and I found journaling helped me a lot. I can’t say enough about the caring staff and how much better I am doing since my stay. If someone is struggling and needs help this is a good place to go

Brenda Carter

Thank you Harbor Oaks for helping my daughter. She was on the kids unit, which is very beautiful. The doctor was very knowledgeable and the staff was caring.

J S

I was here back in 2018 and although I faced some challenges, I do not believe the staff was responsible. I liked the food. We had activities and groups and I appreciate the time to use the phone. Almost had a couple of fights but staff intervened. I liked the staff I met. The psychiatrist put me on a regimen I still follow today, so I am glad someone took the care to keep me from ending back in the hospital.

Karl Kruse

I was kind of rude to the people on the phone because it was hard to get through. But I will say this place helped my dad and I am thankful for that.

Jami Martin

Nurses are nice. But this is just a place to ensure your safety only! No therapy, just some short short groups that my daughter says are 1-2 questions. The doctor spends very little time with you. My daughter said she felt more isolated here then home. She called me every day begging to leave and she went voluntarily. Once your there you cant leave until they discharge you. She said one a scale 1-10 she would rate her help there a 1

Zoë Ebbing

i was a patient in the adolescent ward from december 16th 2017 to december 25th 2017, i was 14 years older when i was admitted and turned 15 on the 21st of december. i wholeheartedly do not reccomend this facility. i was admitted to harbor oaks after being at beaumont hospital for a week, after committing suicide. the royal oak hospital is 110% better than this “treatment facility” i was forced to take off my clothes, except for my underwear due to the fact i was on my period, but had to have my bra off. it was female staff members, so i don’t know if legally anything is wrong with that situation. i was given a bed, that was extremely small and gave me intense back pains, there was hair all over my bed before i even slept in it, i knew it wasn’t from my roommate who was blonde. in my room me & my roommate complained about the foul state of our bathroom, there was mold in it & nobody seemed to take our concerns seriously. when i spoke to the first psychiatrist, he seemed to tease me about what i was going through, i had told him about how i had attempted to run away from an abusive situation at home & how i called cps, he then said that the physical discipline was something that i had to deal with & i probabaly deserved it. on visiting days my mother would make me cry and i would spend hours in the cafeteria/ group session/ school / hangout area, crying my eyes out. i got sleeping medication that i know cannot go without & i don’t want, i believe i couldn’t sleep because of the stress, but now i have sleeping medication as though i have a sleeping disorder. the food is disgusting. i was already skinny from lack of eating and stress but when i came back, i was so skinny and my hair was such a mess that my friends said i looked like a different person. i sobbed on my last day, not wanting to go to my home, which nobody cared about. a month later i began self harm that was more intense than what i’ve been used to. since leaving the facility i feel a bit better with outpatient therapy. but i won’t forget the trauma i felt or saw others face. also, if you have issues with this place, good luck using patient rights, me and some other girls tried to figure out how we could. but we had no idea.

Kathy Stong

My 36 yr old son has severe depression and is Bi-Polar. He has needed counseling and other services for a long time, but he refuses to believe that he needs help. When a crisis happened in his home and the police took him here I was so relieved. I read the information on the website and thought for sure this would be the start of the help he so desperately needs. He was admitted for 9 nights and then released in no better shape than he went in. He has Medicare and Medicaid so I know his stay was covered financially. When we and other family visited him they gave us a survey to fill out at the end of the visit, One of the questions was "Do you think that the patient is ready to go home?" We all answered NO and provided an explanation for our answer. Now we find out that they gave the papers to him!! This place is a JOKE! Still looking for help some where, but I am seeing the same type of reviews on other websites for "Crisis Centers" and "Mental Health Services" every where near him.

Kelly Fuller

My son suffers from Severe Autism, Sensory Processing disorder and is non verbal. He was admitted into Harbor Oaks childrens inpatient unit. He stayed for twelve days. I have nothing but nice things to say about this facility and the nurses who took care of my son. They took the time to speak with me whenever I called, which was usually 3 times a day every day. They told me I could call and check on him as often as I liked. When my husband and I went to pick him up we met a couple of the nurses in person, and I could tell the way my son interacted with them that he trusted them and felt comfortable with them and that means alot to us because we don't trust anybody outside of our family to care for our son. Some of the other reviews on here are odd to me because they don't match up AT ALL to the service that my son received there. I'm sorry I cannot remember the names of all the nurses, but in particular Heather and Kelly were very kind and we thank everyone for taking such good care of our son in such a difficult time for him and us. ????

David Belanger

My son was at this facility a little over a month ago on the autism floor. Since being home he has been doing 90% better, I would say 100% better but some of his actions are his own personality and cannot be helped. He enjoyed the activities and projects they had him doing as therapy, they helped him with showers and making sure he was clean as well as keeping good communication with us at home. The nurses and techs helped immensely in the time he was inpatient and my wife and I are very grateful.

Cherylkay andersen

Not a good place don't send your loved ones there they just want your insurance card no help at all for my son going to find some where else to help him where they actually no what there doing

Jenna T

They have some new staff on board who are actually helping my child this time around. Couldn't be more pleased with the communication from my kid;s social worker. feels like I was listened to.

Tim Kalinowski

Place is very run down no one there cares about the well being of there patients.your children are not safe here

Stephanie Stewart

I'm a previous employee and I just want people to know that Mental Health is like the step child in healthcare, insurance companies dictate the number of days clients can receive treatment and will shorten the stay abruptly if clients are not placed on medication and of they don't show a need for medication according to their charting. Very small amounts of money are available in the Mental Health field, it's just not a federal or state priority. Don't even get me started on rehab from drug or alcohol addictions, insurance companies often only pay for withdraw which doesn't leave much time for therapy after withdraw side effects decrease. The staff are understaffed and underpaid because the state doesn't mandate more staff. All facilities I've been at in mental health are run in a similar manner.

brittaney headings

I’m looking into patient advocacy groups regarding our family’s experience. This hospital harmed my cognitively impaired brother in the middle of a mental health emergency... My brother was discharged last week without any aftercare. He was rushed out of the facility to the our car without any paper work regarding next steps or follow-ups or any refills for his meds. We called and called and called and never heard back regarding next steps. It took a week working with a separate social worker to figure out what we we’re supposed to do to get his meds filled. Now he’s been out of the hospital for a week and off an important med. He’s suffered a mental health emergency and now he’s suffering in the form of having to readjust after losing a bunch of progress... We went through 2 weeks in the ER two separate times in order to get him the help he needed and this hospital left him in worse shape than they received him.

customer customer

Horrible intake process. Horrible communication PERIOD. Look out for Dorthy! This place is a nightmare! They have lost sight of their purpose! and many of the staff is under qualified!