Reviews of Private Medical Clinic Montreal - ExcelleMD (Psychiatrist)

Judlyne Joseph

(Translated) I really appreciated how I was served and responded to. Thanks (Original) J'ai beaucoup apprécié comment j'ai été servi et répondu. Merci????

Nicholas Kalushny

(Translated) Dr. Côté is always there to listen. I feel comfortable with it. (Original) Dr Côté est toujours là pour écouter. Je me sens confortable avec elle.

AxeloGAMING axel2

(Translated) Very bad experience with this clinic, I don't recommend it at all. Rude administrative assistants and lack of courtesy. (Original) Tres mauvaise experience avec cette clinique je vous la recommande pas du tout. Des adjointes administratives impolies et manque de courtoisie.

Maude Larivière

(Translated) I was received at this clinic by a very friendly receptionist. The nurse was smiling and kind! Finally, I met Dr.Discepola and I had a reassuring, calm and professional doctor :) I highly recommend him for any problem and I have no fear to trust him for my health! (Original) J'ai été reçu à cette clinique par une réceptionniste très sympathique. L'infirmière etait souriante et gentille ! Pour terminer, j'ai rencontré Dr.Discepola et j'ai eu droit à un médecin rassurant, calme et professionnel :) Je le recommande fortement pour tout problème et je n'ai aucune crainte à lui faire confiance pour ma santé ☺️ !

Nancy “Perspectives Coaching” Laforest

(Translated) Very nice nurse but in my case made me a useless shed for $ 85! In addition, the Dr does not call me back to give me the results of my x-rays. It would have been faster for me to go to the hospital. I do not recommend this clinic. On the other hand, that of St-eustache is much better. (Original) Infirmière très gentille mais dans mon cas m'a fait une atele inutile pour $85! En plus la Dr ne me rappelle.pas pour me donner les résultats de mes rayons-x. Ça aurait été plus vite que j'aille a l'hopital. Je ne recommande pas cette clinique. Par contre, celle de St-eustache est beaucoup mieux.

Emile Lamothe

(Translated) Quality fast service, kind and courteous people. Always a pleasure to receive services with a smile! Especially Dr. Côté who helped me in many aspects of my life thanks to his good advice :) Thank you! (Original) Service rapide de qualité, personnes aimables et courtoises. Toujours un plaisir de recevoir des services avec un sourire! Particulièrement Dr. Côté qui m’a beaucoup aider dans plusieurs aspects de ma vie grâce a ses bon conseils :) Merci!

Junelle Jean

(Translated) Excellent service, professional and warm welcome from all staff: telephone agent, receptionist, nurse, Dr. Côté and his secretary. The price is very, very reasonable. I am very satisfied with my experience at this clinic. (Original) Excellent service, professionnel et bon acceuil de tout le personnel: agente au téléphone, réceptionniste, infirmière, Dre Côté et sa secrétaire. Le tarif est très, très raisonnable. Je suis très satisfaite de mon expérience à cette clinique.

Emmanuelle Doré

(Translated) Professional service, quick and detailed follow-ups, welcoming staff. (Original) Service professionnel, suivis rapides et détaillés, personnel accueillant.

Linda S.

Excellent service !

luciana MARCOS

I don't recommend this place. My friend from Mexico who needed fast service in an emergency situation got told twice she will get her results for the next day until it was the week-end and they refuse to give her the tests back as there was no doctor to approve them. They left her in a stressfull situation as she had already paid hundreds of dollars for that service and was suppose to see another doctor with these results as soon as possible. The clinic also set her up for other tests and confirmed appointments without her own validation. They were not assisting her, didn't help her state of health neither mind, filtered her calls when she pursued asking to get her results and pushed more services and charges without her own agreement. As a Canadian, I am very ashamed she lived that in our country where you are suppose to receive support when you have health problems and even more so if you are paying for it.

Ophelie Jolivel

(Translated) Very good experience with Dr Janzen in teleconsultation. Very good follow-up afterwards by the nursing team. Very attentive and available team. (Original) Très bonne expérience avec le Dr Janzen en téléconsultation. Très bon suivi par la suite par l'équipe infirmière. Equipe très à l'écoute et disponible.

Pascal Marcoux

(Translated) first time in private, impeccable service, takes the time it takes, my doctor is so cool and empathetic AND called me personally for follow-up and inquiries, I am completely satisfied! yes it is private and it is probably normal but my doctor is the best! thank you (Original) première fois au privé, service impeccable, prend le temps qu'il faut, ma médecin est tellement cool et empathique ET m'a appellé personnellement pour suivi et s'informer, je suis entièrement satisfait! oui c'est le privé et c'est probablement normal mais ma médecin est la meilleur! merci

Stéphane Palt

(Translated) It is not a good clinic. One of my friends needed emergency help and and we are on the weekend now, we cannot get her results because they claim there is an approval process and the doctor who treated her does not work on Sunday. They don't have another doctor who can help. They let her wait and suffer. Do not spend your money on them, they do not care about the welfare of the patients. (Original) Ce ne sont pas une bonne clinique. Une de mes amies avait besoin d'aide d'urgence et et nous sommes à la fin de semaine maintenant, nous ne pouvons pas obtenir ses résultats parce qu'ils prétendent qu'il y a un processus d'approbation et que le médecin qui l'a traitée ne travaille pas le dimanche. Ils n'ont pas un autre docteur qui peut aider. Ils la laissent attendre et souffrir. Ne dépensez pas votre argent sur eux, ils ne se soucient pas du bien-être des patients.

Dibs !

Fantastic clinic! Receptionists are very friendly and helpful. Dr Cote is lovely and very easy going. Diagnosing my ADD was simple and timely.

Sébastien Gougeon

(Translated) Good experience. Can do several tests on site. Attractive price versus other clinics. Dr. Côté is very friendly and competent. It's easy to have an appointment the same day. (Original) Bonne expérience. Peuvent faire plusieurs tests sur place. Prix intéressant versus d’autres cliniques. Dre Côté est très sympathique et compétente. Il est facile d’avoir un rendez-vous le jour même.

Andy Eccentric

Dr. Côté is an extremely attentive and caring doctor, one of the best in Montreal.

Tara Westbrook

I will start off by saying the nurse and receptionist here are amazing. The nurse was sweet and understanding. I saw Dr. Maalouf. I expressed that I was having Hashimoto's symptoms and that it runs in my family. I asked specifically for the tests needed and asked if those were what he was going to run for me. He lied to my face and said yes. He didn't check off anything that I specifically asked for. When we called to explain, the woman who helped us was very understanding and helpful. She wrote him to ask for the correct tests because that was what I had asked for initially. NOW I have to wait an extra week to see if I get the request from him that I initially spent time and money for. I'm dealing with pain and other issues 24/7. He told me he thought anxiety was the component. I've explained to him that I've dealt with anxiety in the past and I know that this is not anxiety. I know my body and something is wrong. I feel sick and like things are going downhill and I do not think he took me seriously at all because some of these symptoms line up with symptoms of depression. I AM NOT depressed. Now I have to wait longer because of him, I have to spend MORE money and miss more days of school in order to figure out what's going on with me. I resorted to going private because I thought I would receive quicker care and quality care considering what I'm paying for. Again the woman who helped my husband sort this out was nice and willing to help but the doctor should have been more considerate in the first place and consider my health and wellbeing.

Etienne Marra-Hurtubise

(Translated) I recommend this clinic, I have been very well served. The service is prompt and courteous. He always has availability. Follow-up is quick and well done with patients. (Original) Je recommande cette clinique, j'ai très bien été servi. Le service est rapide et courtois. Il a toujours de la disponibilité. Le suivi est rapide et bien fait auprès des patients.

Ra Pha

(Translated) Clean clinic and very cordial staff. Very nice doctors. However, a little badly organized. I came twice for the same problem of otitis and at my 2nd appointment, the doctor who was not the same as the first one who saw me, could not read the previous notes so he was counting on me only for the brief. Subsequently, 2 different nurses called me for the results of my tests and did not tell me the same thing, luckily the first one told me about antibiotics, because the note was added by hand and so not on the printed version! And finally, they sent me the prescription via email and the pharmacy refused me because it must be sent to the pharmacy directly when it is a scan! Something I did not know but they should know! A bit disappointing for a paid service in a private clinic !! (Original) Clinique propre et personnel très cordial. Médecins très sympathiques. Cependant, un peu mal organisé. Je suis venue 2 fois pour le même problème d’otite et lors de mon 2e rendez-vous, le médecin qui n’était pas ke même que le 1er qui m’a vue, n’arrivait pas à lire les notes précédentes donc il comptait sur moi uniquement pour le briefer. Par la suite, 2 infirmières différentes m’ont appelé pour les résultats de mes tests et ne m’ont pas dit la même chose, u e chance que la première m’avait parlé d’antibiotiques, car la note était ajoutée à la main et donc pas sur la version imprimée ! Et enfin, ils m’ont envoyé la prescription via email et la pharmacie me l’a refusée vu qu’il faut l’envoyer à la pharmacie directement lorsque c’est un scan! Chose que j’ignorais mais qu’ils auraient du savoir ! Un peu décevant pour un service payé dans une clinique privée !!

Eric Levert

(Translated) Thank you for your time ! (Original) Merci pour votre temps !

Mike Discenza

The Good:. Plenty of parking, reasonable space available same day or next day visits, very little delay time between your appointment time and the time you are seen. The Bad:. My doctor was just okay. He was late arriving to the clinic lol, so after seeing the nurse, I had to wait afterwards. The value given the cost was average in my opinion. I had much better experience at other private clinics. Went to see them, 10 days later since I was not better, was charged again the full consultation fee ( that really sucked).

Ray Kazan

Dr Michel Maalouf is by far the best generalist MD I have ever had in Montreal. Genuine, straightforward and extremely diligent; I can’t thank him enough for everything he has done to me. The nurse and the medical assistant are super nice too! Great experience.

Johanie D.

(Translated) The staff is really courteous and attentive. Etienne at the reception service was very courteous. The nurses took care to offer the best service and I have no doubt of their competence. This is completely the opposite of service to the public. We took the time necessary to listen to my situation and make a complete assessment as I asked. Thank you! (Original) Le personnel est vraiment courtois et à l'écoute. Etienne au service d’accueil fût très courtois. Les infirmiers ont pris soin d'offrir le meilleur service et je ne doute aucunement de leur compétence. C'est complètement l'opposé du service au public. On a pris le temps qui faut pour écouter ma situation et faire un bilan complet tel que je le demandais. Merci!

Bashar Bayya

Unfortunately one of the worst services, unprofessional I went emergency and doctor asked for analysis and after getting results to write medication for me, they have got the results and where insisting yo take a follow up appointment just to pay money only, where doctor supposed to write it without follow up appointment, I am telling the nurse why I should take appointment if the procedure to take my medication only, they were insisted unfortunately so I have changed the clinic with other ENT as I feel the whole day dizziness.

Mariama Mane

(Translated) I made an appointment by phone. The person was very warm and made an appointment with me quickly. On arrival, at the reception a very good welcome. I had an appointment with dr Ateeque who was attentive and very delicate. I recommend this clinic. (Original) J'ai pris rendez-vous par téléphone. La oersonne a été très chaleureuse et m'a donné rendez-vous rapidement. A l'arrivée, à la réception un très bon accueil. J'ai eu rendez-vous avec dr Ateeque qui a été a l'écoute et très délicate. Je recommande cette clinique.

Danny Morin

(Translated) I came back from this clinic and I loved it! All the very nice staff and the Doctor too. I recommend without hesitation! (Original) Je reviens de cette clinique et j’ai adoré! Tout le personnel très gentils et le Docteur aussi. Je recommande sans hésiter!

A Champion

(Translated) I met Dr Côté and the whole team was very welcoming. I was worried and Dr. Côté called me back quickly with the results. Well done! (Original) J'ai rencontré Dr Côté et toute l'équipe a été très accueillante. J'étais inquiète et Dr Côté m'a rappelée rapidement avec les résultats. Bravo!

Anaïs B

(Translated) I allow myself to change my comment because despite a very good impression at the beginning, my experience was ultimately very bad. After 4 consultations and 3 different treatments, I did not learn from the specialist whom I was able to consult elsewhere later that there was a medical error in the reading of my analysis results (analyzes that I made 2 times, so the results were misread twice.). In the meantime, I consult for something else, I pass an MRI. I was never called back for the MRI results. I had to ask for them myself at the radiology clinic and have them interpreted by my physio. Despite the kindness of the doctor, the nurse and the people at the reception, unfortunately I can only be disappointed with the services. (Original) Je me permets de changer mon commentaire car malgré une très bonne impression au début, mon expérience a finalement était très mauvaise. Après 4 consultations et 3 traitements différents, j'apprends pas la spécialiste que j'ai pu consulter ailleurs par la suite qu'il y a eu une erreur médicale dans la lecture de mes résultats d'analyses (analyses que j'ai faite 2 fois, donc les résultats ont été mal lus deux fois.). Entre temps, je consulte pour autre chose, je passe un irm. Je n'ai jamais été rappelée pour les résultats de l'irm. J'ai dû les demandé moi-même à la clinique de radiologie et les faire interpréter par mon physio. Malgré la gentillesse du médecin, de l'infirmière et des personnes de l'accueil, je ne peux que être déçue des services malheureusement.

Myène Falardeau

(Translated) I'm not used to paying to see a doctor or nurse. However, I was taken by surprise by a UTI just before going on vacation. I was able to have a telemedicine appointment in less than 24 hours and thus relieve my stress before going on vacation. Very good service, thank you Dr Deschamps. (Original) Je n'ai pas l'habitude de payer pour consulter un médecin ou une infirmière. Cependant, j'ai été prise par surprise par une infection urinaire juste avant de partir en vacances. J'ai pu avoir un rdv en télémédecine en moins de 24h et ainsi soulager mon stress avant de partir en vacances. Très bon service, merci Dr Deschamps.

Ivan Berube

(Translated) I cut myself on a Sunday and needed stitches, I got an appointment the same day and received the necessary treatments. Dr. Saba Ateeque did a great job and took all the time necessary to do a good job and even did follow-ups! Thanks to the whole team, everyone was very nice and very professional. (Original) Je me suis coupé un dimanche et avait besoin de points de suture, j'ai obtenu un rendez-vous le jour même et au reçu les traitements nécessaire. Dre Saba Ateeque a fait un excellent travail et a pris tout le temps nécessaire pour faire un bon travail et a même fait des suivis!, Merci à toute l'équipe, tout le monde a été très gentil et très professionnel.

Jake Hyperion

Had an emergency in Canada and was glad to find such a professional place, charging reasonable rates and providing very good service. Great staff!

Sophie Vincent

(Translated) Really good service very fast and this even on a Sunday morning doctor very attentive I am very satisfied (Original) Vraiment un bon service très rapide et ce même un dimanche matin docteur très a l'écoute je suis très satisfaite

Julie Kasperek

(Translated) Very nice welcome. Listening. Very sweet to my 3 year old son. It pays off but at least no need to wait for hours as in an emergency. I highly recommend this clinic. (Original) Très belle accueille. A l'écoute. Très douce envers mon fils de 3 ans. C'est payant mais au moins pas besoin d'attendre des heures comme au urgence. Je recommande fortement cette clinique.

Éric Latendresse

(Translated) Excellent clinic! Specialized nurse practitioners are very effective! I highly recommend this clinic! (Original) Excellente clinique ! Les infirmières praticiennes spécialisée sont très efficace ! Je vous recommande fortement cette clinique!

Haydar Saaied

High price just to see the nurse. She was arrogant, doesn’t know the source of the pain and didn’t transfer to a doctor. Eventually, I went to another clinic to consult a doctor and get a treatment. Their quick appointment is a trap to charge for opening a file and see the nurse

Candy Covres

(Translated) Super good experience, I would say the best clinic, super good customer service, I had to do with the beautiful Sabrina, so fine and very professional, unparalleled service, competent medical staff. (Original) Super bonne expérience, je dirais la meilleure clinique, super bon service à la clientèle, j'ai eu à faire avec la belle Sabrina, tellement fine et très professionnelle, un service hors pair, équipé médical compétante.

Car Med

They prescribed the wrong medication to my husband without even testing him. Everything about them is wrong!

Eva Dubois

(Translated) I recommend. Dre. Ateeque Saba is the best ❤ (Original) Je recommande. Dre. Ateeque Saba est la meilleure ❤

Catherine Laroche

(Translated) Dr Saba Ateeque is a warm, smiling doctor who really takes the time to listen to our problems, to reassure us and to find a solution. Although consultations can sometimes take a long time, she never shows a sign of impatience. Yes, it happens that we wait before our appointment, but so much the better if it is to meet a doctor who takes his time and who is not expeditious. I have never been dissatisfied with my consultations with her. (Original) Dre Saba Ateeque est une médecin chaleureuse, souriante et qui prend vraiment le temps d'écouter nos problèmes, de nous rassurer et de trouver une solution. Même si les consultations peuvent parfois prendre du temps, elle ne montre jamais un signe d'impatience. Oui, il arrive qu'on attende avant notre rendez-vous, mais tant mieux si c'est pour rencontrer un médecin qui prend son temps et qui n'est pas expéditif. Je n'ai jamais été insatisfaite de mes consultations avec elle.

Nou Zam

Unprofessionalism and bad service starting from reception to take an appointment till some of the doctors that are incompetent! ( i cant beleive that they charge +75$ just to sign you an insurance document!!!)

Yunyi Yao

Horrible service! Worse than public clinic. I was just shocked. No privacy for patients. Very small place. Nurses even don’t close the door when they talk to you, so everyone hears. Horrible follow up, Never called me back for my test results.

Kosta Kalapotharakos

Bad service the girl on the phone I was trying to explain and she was just keep talking over.bad service

Jean Cati

(Translated) Dr. Côté is well qualified but the nurse who took my blood tests should retrain elsewhere because I missed the first time, then she took 3 samples on the other arm and then realized that she had to take a fourth sample. What she did on the arm she missed. I find myself with blues of 4 inches in diameter on both arms. I have never been slaughtered so much for a blood test. Highly refresher courses for the nurse who says to be Italian and Colombian. (Original) Dr Côté est bien compétente mais l'infirmière qui a pris mes prises de sangs devraient se recycler ailleurs car elle m'a manqué la première fois, ensuite elle a pris 3 échantillons sur l'autre bras pour ensuite se rendre compte qu'elle devait prendre un quatrième échantillon. Ce qu'elle a fait sur le bras qu'elle avait manqué. Je me retrouve avec des bleus de 4 pouces de diamètre sur les deux bras. Je me suis jamais fait massacrer autant pour une prise de sang. Vivement des cours de recyclage pour l'infirmière qui dit être italienne et colombienne.

Marie-france Baril

(Translated) Dre Ateeque a pearl with the children !!!!! Excellent service! I highly recommend! Truly an amazing doctor! (Original) Dre Ateeque une perle avec les enfants!!!!! Excellent service! Je recommande fortement! Vraiment un médecin incroyable!

S W

Every year I get an itchy throat and have phlegm that comes out along with swollen tonsils and congestion . Went there 2 weeks ago I had brought a previously prescribed medication from the year before amoxi clav a antibiotic stronger than penicillin. Booked an appt. 119$ plus 25$for weekend i left with a pen v 300 prescription and they said i jad streph throat. Even though i had no fever and runny nose which isnt related to streph throat.After taking it for 10 days my symptoms only got worse. I called them they said it would be another consultation of 100$. ARE YOU KIDDING ME !! They are just in it for the profit! Turns out all it was a sinus infection and the dr at omnimed couldn't believe my story they said you are completely blocked in your nasal passage. And prescribed me amoxi clav. Finally !!!

Tylor Bergman

The DR was amazing and my topic was rather sensitive!

Peter Rassenti

they need to work on flexibility of apointments and comunication. but fair.

william therrien

(Translated) The service is very efficient !! After an incredible follow-up by the nurses and the doctor! Seriously, this is a promising new start for me !! Thank you (Original) Le service est très efficace !! Apres un suivi incroyable par les infirmières et le medecin ! Tres sérieusement , c'est un nouveau départ prometteur pour moi !! Merci

Di Rose

Pros: Doctor was nice but not experienced, receptionist was nice and the clinic is clean. Cons: One of the worst private clinic experiences. First of all they charge you extra $35 for weekend without informing you. Second, if I pay for private, I expect better service than public. It took over a week to get my results when they reassured me my results would take no more than 2 days. This is because the doctor took a week to look over my results (the nurse confirmed they did have my results but could not comment). And WHEN THEY FINALLY called me, the nurse couldn't tell me my results in English. I am perfectly bilingual thanks to this province however I am not familiar with French medical terms. The nurse had to ask her colleague with no luck and told me to Google translate. This is supposed to be a medical professional. I'm sorry is this what I paid for? No thank you. Go anywhere else. You have been warned.

Marc-Antoine Poirier

Disappointed after the first appointment no one answer the line I send 2 email and call many time.. not recommended sorry

Kristopher Mongrain

(Translated) Very bad experience. The receptionist hung up on the phone several times, poor service! I do not recommend this clinic (Original) Très mauvaise expérience. La réceptionniste m'a raccroché au téléphone plusieurs fois, mauvais service! Je ne conseille pas cette clinique

A M

After 20 minutes waiting at the door and calling on the phone, no one answered.

Francois

(Translated) Very good service from Dr. Côté. Staff very courteous and oriented customer service, no wait. In addition it is cheaper than other private clinics. I recommend this new clinic in Montreal. (Original) Très bon service du Dre Côté. Personnel hyper courtois et orienté service clientèle, aucune attente. En plus c'est moins cher que les autres cliniques privées. Je recommande cette nouvelle Clinique à Montréal.

Fa1th

(Translated) The receptionist was very professional and friendly and this is the only good thing about this review. The doctor who received me was very cold and indifferent, I did not get the impression that she understood my problem in its context. (Original) La réceptionniste était très professionnelle et chaleureuse et c'est le seul point positif de ce review. La docteure qui m'a reçue était très froide et indifférente, je n'ai pas eu l'impression qu'elle comprenait mon problème dans son contexte.

Alain Madore

(Translated) Administrative staff who lack professionalism with customers, who have attitude and who do not collaborate to find solutions. Too bad, this is the first contact we have on entering the clinic. Competent medical staff. (Original) Personnel administratif qui manque de professionnalisme avec la clientèle, qui a de l’attitude et qui ne collabore pas pour trouver des solutions. Dommage, c’est le premier contact qu’on a en rentrant dans la clinique. Personnel médical compétent.

Mélanie

(Translated) I got an appointment the same day at the Terrebonne clinic for my child with severe itching. This is the only reason I give 2 stars. For the rest, my son is prescribed a cream and tablets. An administrative agency calls me back to tell me that my child will only have one cream after all. I arrive at the pharmacy .... we do not give tablets ?! Confused, I question the pharmacist who contacts the clinic nurse. A week without news. No one reminds me or reminds me of the pharmacy. 1 week later the pharmacy was called back. They are assured that 2 products have been prescribed, not one. ... TOTAL confusion. I regret having paid so much for my son to be poorly cared for. I do not recommend. (Original) J'ai obtenu un rdv le jour même a la clinique de Terrebonne pour mon enfant avec de sévères démangeaisons. C'est la seule raison pour laquelle je donne 2 étoiles. Pour le reste, mon fils se fait prescrire une crème et des comprimés. Une agence administrative me rappelle pour me dire que mon enfant aura seulement une crème finalement. J'arrive à la pharmacie.... on ne donne des comprimés ?! Confuse, je questionne la pharmacienne qui contacte l'infirmière de la clinique . Une semaine sans nouvelle. Personne ne me rappelle ou rappelle la pharmacie. 1 semaine plus tard la pharmacie est rappelée. On les assure que 2 produits on été prescrits, pas un. ...confusion TOTALE. Je regrette d'avoir payé si cher pour que mon fils soit mal soigné. Je ne recommande pas.

Pauline Garrabet

(Translated) I was able to have a date the same day and the person on the phone was really very nice. The whole team were very pleasant, very professional. Doctor Nguyen took a really long time to examine me and explain my symptoms to me. I am really very happy with my date! (Original) J’ai pu avoir un rendez-vous le jour même et la personne au téléphone était vraiment très sympathique. Toute l’équipe a été très agréable, très professionnelle. Le docteur Nguyen a vraiment pris du temps pour m’examiner et m’expliquer mes symptômes. Je suis vraiment très contente de mon rendez-vous!

Melissa di Peco

Amazing clinic. Very friendly staff, and Dr. Cote is incredible. I never feel rushed in my appointments and she really cares about your wellbeing. Worth every penny in my opinion.

Lynda Beaudry

(Translated) I love this clinic !! (Original) J’adore cette clinique !!

C Ariana

Stellar care. The entire staff is incredibly warm and accommodating, even with the vulnerable situation that led me to be there, and my repeated tardiness on appointments. They certainly care deeply about their patients.

Ahmed Subait

I hope there was a scale that start from ZERO, so I can rate this clinic with -10! Promising you with the result in 24hr for a test that will take less than half hr to have in any other clinic. And then after 24hr no one called, because they are waiting for the person who order the test to validate it! Moreover they don’t have the basic of customer service skills! In a follow up call from Dr Lamarre after seeing my rating and comment: thank you so much for caring, it was a bad experience but your call showed me that there is a room for improvement. I really appreciate it and I wish you all the best in your practice.

Enrico Franzon

Receptionist lacks intelligence and empathy. Also, they never answer when I call. The doctors and nurse, however, are amazing.