Reviews of Jewish General Hospital (Psychiatrist)

Mélanie B

(Translated) Doctor does not speak French And have no beds if you haven't $$$$ (Original) Médecin parle pas français Et n'ont aucun lit si ta pas $$$$

Lounis Bessaa

(Translated) It was two years ago I was operating at this hospital, in all simplicity I would say that I had received exceptional service on all plans, I also want to thank Dr. Black and all his team Thank you (Original) Il y'avais deux ans j'ai été opérer a cet hôpital , en toute simplicité je dirai que j'avais reçu un service exceptionnel sur tout les plans , je tiens aussi à remercier Dr Black et tout son équipe Merci

Justin Cardinal

(Translated) Hospital very quickly in the fastest I saw 2 hours in the emergency and already out with a prescription (Original) Hopital tres vite dans les plus vite jai vue 2h a l'urgence et dejas sortie avec une prescription

Tcy va

WORST EXPERIENCE EVER. the procedures took 5 hours. At the end they sent me in a room doctor will come and see me. One hours past....Another doctor walked inside the room to see his patient. I asked him if someone was going to come and check on me. He went outside looking for my doctor.....that's when the doctor came inside the room and said "i'm sorry, I forgot!" HOW CAN A DOCTOR FORGET ABOUT HIS PATIENT?! HOW?! VERY UNPROFESSIONAL. Do not call yourself a doctor if you can't do your job properly. I waited one hour for nothing!

M mimi

Dr. Ziegler is a great surgeon. He is not Only an expert in his field he is al quite human and is not robotic like some physicians. He listens and has a charming sense of humor. He’s positive and and encouraging. When I had surgery in April, 2019, he was there talking with me before and after my surgery. He’s the best. I,give him 5 stars. I also want to praise Nancy Elmallah, in the Gynocology Unit who did her best to listen to my need for necessary speedy surgery to allow me to eat, sleep and work again without serious pain. Thanks again Nancy, you are wonderful. Meriem T. - [ ]

Andrew Horwood

I entered the JGH via the emergency department. I had a CT scan the same day which was good. I was asked the next day to present myself for an MRI at 8 am. I waited the whole day, it was impossible to obtain information how long the wait will be or how many people were in front of me. At 4:30 pm a Neurology intersn sees me to tell me that I wasted the entire day and that they are not able to see me today. He suggested to come back the next day and maybe I would have more luck then. These kind of conditions are unique in the G7 - in no other country do people wait an entire day just to be sent away. I have friends who lived in countries like Sweden, Germany or France and they fail to comprehend how dysfuncyional the health care system in Quebec is, in spite of the insanely high taxes we pay here....

Nuo Cheng

I'd like to acknowledge the whole staff at JGH, especially dr. Bergman. I had acute appendicitis and I came in emerg on Tuesday night; the pain was not that intense, about 4/10; and i do not have other classic symptoms such as fever, nausea or vomitting. I thought I would not be considered priority. I had blood test, urine test, and CT scan on wednesday morning. And had my surgery to remove the appendix wednesday night. Dr Bergman and his two residents were professional, offered reassurance before the surgery. The operation itself went smoothly, only took one hour. And I was released from the hospital by thursday morning, without any pain or problem. Again, thank you dr Bergman and his team.

Jan Eurelson

Thanks to the new renovations It's faster to see a specialist Alot more room for a better service but it all the same in quebec

annie-claude therriault

(Translated) In the neonatal ward, we eat well the nurses are really very kind and understanding, some are perfectly bilingual ... on the other hand, the doctors "forgot" me in an examination room without a bell or the possibility of getting up for two hours. .. Luckily, a nurse found me there and helped me ... Too many resident doctors who do not even make the effort to learn our language and understand everything wrong and therefore make a bad diagnosis. .. (Original) Dans le service neonatale, On mange bien les infirmières sont vraiment très gentilles et compréhensive certaines sont parfaitement bilingues... par contre les médecins m'ont "oublié" dans une salle d'examen sans sonnette ni possibilité de me lever durant deux heures... Une chance, une infirmière m'y a trouvé et m'a aidé... Trop de médecin resident qui ne font même pas l'effort d'apprendre notre langue et comprennent tout de travers et font donc font un mauvais diagnostic...

Bachir SKANDER

(Translated) The maternity ward of the hospital as such is divided in two, one part renovated and the other not yet, two of my children were born in this hospital and each time the staff, nurses and doctors are really small care, nothing to say, I even had a VIP treatment with a nurse who kept our last in the nursery to let us rest, a gesture that touched us :) (Original) La maternité de l’hôpital en tant que tel est divisé en deux, une partie rénovée et l’autre pas encore, deux de mes enfants sont nés dans cette hôpital et à chaque fois le staff, les infirmières et les médecins sont vraiment aux petits soins, rien à dire, J’ai même eu un traitement VIP avec une infirmière qui a gardé notre dernier dans la pouponnière pour nous laisser nous reposer, un geste qui nous a touché :)

Haim Maman

Great

Marc Andre Pare

(Translated) Service quick enough for a blood test. (Original) Service assez rapide pour une prise de sang.

Amel Belabes

THE BEST HOSPITAL EVER.

Dale Mackenzie

My spinal surgery today at the Jewish General was Excellent! I cannot say enough about their professionalism, enthusiasm and atmosphere. Dr. Jarzem and his staff including Martine were terrific throughout the entire process. Many thanks, I feel great and grateful.

Ruben Nathan

grreat services

i Plex

Thanks to you GOOGLE

Fabrizio TheFab

(Translated) Access too limited for Francophones (Original) Accès trop limité pour les francophones

Jessy Arcoite

(Translated) Perfect for ultra premature mine was born at 25.5 weeks (Original) Parfait pour les ultra prématuré la mienne est né à 25.5 weeks

Zahra Kanani

The worst emergency service that I have ever seen! I had been waiting for 6 hours and finally I came back home at 4 AM without visiting the doctor! I went there because of the pain in my shoulder and came back home with the pain in my back because of sitting that long on the emergency room seats!!!

Leone

A bit of a wait time... but the staff in emergency were efficient. I was pleased.

Bob Hachey

recently i was suffering from abdominal pain..........i was seen by the emergency staff and hospitalized.........after 2 scans .....i was found to be suffering from a stone in my gall blater which had to be surgically removed..........after 7 days of not eating i was operated on.....and left the hospital 8 days later.........during my stay i must say that the nursing staff did an excellent job...these angels do not get all the credit they deserve........a special note goes out to nurse tenkarra punnett who went above and beyond to answer all my questions and giving me all the information i needed......this nurse was truly my special angel......thank you so much from the bottom of my heart.........i would like her supervisor to know that she is lucky to have a compassionate nurse like this one.......and a special thanks to my nurse on the graveyard shift.......who was always so kind and pleasant......thank you all ....8th floor staff for your kindness and dedication to patient care and well being......this all took place in the last 2 weeks of august 2019.........

Guillaume Genteuil

Trust me when I say that those worst comments are the most accurate. 5 hours long to finally hear my name then I waited another 2 hours in pain for a doc to come. I came because my ear was hurtting me and I could not close my jaw so couldn't eat. Worst experience EVER.

RobynzReality

Not sure how this hospital is even running, honestly. The only person who was even slightly efficient was the admittance nurse. Everyone else was a joke; they were rude and had zero understanding of their jobs. The province seriously needs to look into this hospital. I waited 12 hours to be given pills that I was allergic to and then pushed out without any explanation. I was literally bleeding all over the waiting room and still waited 12 hours without anything to help me. I could have died from excessive blood loss and I don't think a single "nurse" in the building would've cared.

mark gorski

Worst service ever takes the staff 5 years to do anything. The staff is useless and overplayed.

Ask Us

(Translated) Doctor's bests all over Montreal (Original) Les bests des docteurs a travers tout Montreal

elisa fromang

(Translated) Very good hospital I was taken into an emergency very quickly, the doctors explained things to me well. the nurses are nice and everything went well during the care and the operation. Everything is well organized thank you Disadvantage: Sometimes the wait is a bit long even in an emergency (Original) Très bonne hôpital j’étais pris en urgence très rapidement les médecins m’ont bien expliquè les choses . les infirmières sont gentilles et tout ses bien passé durant la prise en charge et l’opération. Tout est bien organisé merci Inconvénient : Parfois l’attente est un peu longue même en cas d’urgence

Amine Bouhal

First time and the last time in this hospital ????????

AMAN Balda

To much delay and you have to wait 4 hours to get your turn . Please donot go I advice you

Shehraj Singh

Best hospital in montreal, where they really treat emergency as an emergency.

Audrey Godbout

Walked in the emergency Monday with gum pain and an abscess (I know abscesses from cavity I had it before and I know dentists do not touch teeth while it s infected) finally saw a student dr that argued it was an ulcer (I had broken the abscess in the weekend) so the broken skin he saw was from that and I told him- his supervisor came in the guy didn’t put gloves on and stayed 2 feet away from me so we can say he didn’t check at all, supervisor agreed with the diagnosis and I was sent on my way with a cortisone cream prescription for ulcer- I requested 4 times for antibiotics but I was ignored- my abscess got worst a lot of unnecessary pain and waste of time went back to the emergency on Thursday saw the attending dentist he prescribed me antibiotics but the kind that made me really sick few years back on a similar problem- so I went again to another emergency to get another type of antibiotics- and now I ll need a drain from all that waste of time for a missed diagnosis Monday, not happy

Daniel Master

I saw an old lady waiting 3hr just to receive a paper follow up! After 6hr of waiting, I just left, did not received any service at all! They call you by your first name with bad accent, to make sure you are going to miss your line. And than they will say, you missed your line, now you have to wait from beginning, next time go to clinic!

Gustavo Sequeira

I don't understand why the lady in the front desk of B-114 yells on you when you make a question. It feels like they're always trying to intimidate people so then you don't ask for more help. There's a huge lack of Customer Service skills. My mother taught me that is not what you say, it's how you say it! If I gently ask where do I have to go I would never in the world expect someone saying that "doesn't know" by almost yelling on me just to inform me that. I am not an expert but I would say something like: "I am afraid Sir that I don't have that information" but apparently is too much to ask from them. This is not about being sensitive, this is about being human with another human in need. After this I ended up with headache and frustration on hands.

Amina HAMDI

(Translated) The worst hospital in Quebec badly organized (Original) Le pire hôpital au Québec mal organisé

Louis Jezsik

I've only been there for testing, so that's all I'm reviewing. Like most older hospitals, the layout is confusing, but they do a good job color coding where you need to go. The system is pretty straight-forward, but YOU MUST HAVE a hospital card! Get that then go to the test center. Pick a number, wait for your number, give them your paperwork, and then wait again to have your number called at the blood drawing area. That part is relatively quick. Yes, you may wait a long time, so bring a book. The staff are very considerate and mostly easy going.

Hassan Esmaeili Dahka

One of the best hospital in Montreal,The doctors and nurses rescued my wife and son.specifically NICU has good team.

S. Y. Yang

The receptionist hung up on me after I waited a good 30 mins on the phone. I only wanted to take an appointment for my dad who suffers from joint pains.

Abcd Abcdefg

The worst emergency service ever. I came in at 6pm, got seen by a doctor around 10:45pm-11pm and it’s now 3:25 am and they still didn’t call me for the results. I went to see the nurse twice, all what she had to say is « they will call you when they are ready » . Worst ER service

Mathieu C

(Translated) The postpartum chambers are very poorly insulated. This is unacceptable, especially since they charge you $ 180 a night. (Original) Les chambres du post partum sont très mal isolées. C'est inadmissible d'autant plus qu'ils te font payer 180$ la nuit.

Dominik Seelos

D115 didn't opened on time, I lest after 30 min wait. If not open tomorrow I will not do any donation to this hospital. Tell the black lady wearing cougar cloth to do her job.

Franca Verdon

(Translated) Excellent hospital Medical research and medical specialists at the cutting edge of excellence ❤ (Original) Excellent hôpital Recherche médicale et médecins spécialistes à la toute pointe de l'excellence ❤

Evan Katz

Great place my grandpa Myer Bick works there

Rabbi Iosef Kaprow

Dr ango was horrible he was rude and insensitive

Kiry Tong

My mom was suffering really bad , they left her in a corner alone and my dad went after a nurse to ask for help and she said that she didn't have 6 arms. Trash place and trash service from the staff. Not only that, inside the room my mom was still suffering and there was a doctor inside with another patient. When he was about to leave, my dad proceeded to ask him for help and he said that this was not his problem and he was gonna ask someone else to come. Absolutely garbage service. They are not doctors/nurse, they are murderers.

Futur Shop

They make you wait on the phone for 50 MINS just for taking a Rendez - vous? You kidding me?

El LECHERO

no parking after 10am , they still make you turn in , the guy with the sign saying no parking should be at the corner or Cote St-CAth , so you dont waste 30 mins, just to line up to see theres no parking ,

Simon Gagnon

(Translated) Very good hospital, the staff is competent and this concern of his patients. In this hospital, we feel we are cared for and the staff is pro active. I recommend this hospital without hesitation. (Original) Très bon hôpital, le personnels est compétents et ce soucis de ses patients. Dans cette hôpital, on sens qu'on est pris en charge et le personnel est pro actif. Je recommande cet hôpital sans hésitation.

Peppermint

Harrowing ER waiting time. The nurse will take you quickly, but there seems to be only one doctor. Be prepared to wait 12-16 hours SITTING on an uncomfortable chair well into the night. Bring food, water, pillow, blanket, phone, charger, book. Unless you have a respiratory distress, you will be waiting on a cheap chair no matter what your issue is. I've seen a guy with open toes fracture in pain waiting over 8 hours in pain. He was lucky : he was sitting in a wheelchair (extra comfort). Poor guy, couldn't bear the pain and the wait anymore. In fact, it was more unbearable to watch the other clients waiting on those chairs each with their pain : another guy had a problem at his eyes and could not bear the light despite wearing sunglasses. He was hiding into a shadowed corner with a towel on his had. I put a towel on my head trying to sleep a little. My left leg was double size swollen from an infection. I had no choice to be there. Again, no matter what your issue is, how painful, you will learn how to sit on a chair well over 12 hours. In fact, at some point I thought they must have forgot me along with other 7 persons who were also there from the start (plus several others). They put you at lower 'urgency' on the list and it seems they have a maximum time limit perhaps close to 14-16 hours they can keep someone waiting, then they take care of him regardless if he is at the bottom of the list. Welcome to Canada, 9th wealthiest country in the world. Trust me, while waiting there you wish you would actually be living in Angola, they have better health care service. This also made me remember oh so well the nights spent with my young children on the chairs of the Sainte-Justine ER (another horror). It's Canada. No one wants to fire up his brain cell and to put maybe a few of those shelter cots (like a folding bed) for the people waiting at the ER. Not even at the Saint-Justine, for those kids waiting overnight on chairs. I know oh so well that this is not a place where people are used to take human initiatives - they rather prefer to tell you 'there are rules preventing this'. Until then, I've learned my lesson: I'm not rich by any means, but next time I'm going to a private clinic and pay money to be treated.

Mariana Ribeiro

Every staff member that I encounter was so mean & agressive, they didn’t even look at me while talking to me. It took 2 hours before I was only registered. Worst experience I’ve ever had in a hospital

wajih rekik

life saving angels.

Pahomi Veaceslav

(Translated) Really disappointed, very dissatisfied with the service, nobody cares about you (Original) Vraiment déçu, tres insatisfait de la service.Tout le monde s'en-fout de tu

Christian Sasseville

The worst experience I had in a hospital. The doctor did a surgery and said he didn't know if it was going to change something to my problem, sent me home with a really bad bleeding nose without anything after the surgery, didn't care that the problem wasn't solve after the follow-up appointment. And they keep sending me letter to make contribution.

Farnoosh Shoa

Worst hospital ever ! I had ectopic pregnancy with raptured tube , I was bleeding inside . I waited 6 hours in emergency and no doctor visited me . The employees are so rude and irresponsible

The Noisey Room

Helpful and gave me the number for the doctor who was out of country to refill a prescription. Needed to call a walk in for it, but was surprised they forwarded me to the exact doctor. Also seems to be able to hold down the fort with the Covid going on.

Franck A

All nurses, secretaries and specialist doctors from Clinic and testing service k1-101were so nice with me and other patients.I was surprise by their conviviality. Nurse and Doctors took a lot of time to listen and explain. Thanks to them, really

ImJalop Actually

(Translated) Wow cool how rude it hangs up on you while you ask a question (Original) Wow cool comment sont impolis ça te raccroche au nez pendant que tu poses une question

Dan B

They cure my cancer ! Generous staff very nice and clean hospital.

Su Frisinette

(Translated) Good care, despite the bureaucratic system. (Original) Bon soins, malgré le système bureaucratique.

A D.H

(Translated) Our family chose this hospital to give birth and to hospitalize. The staff is ok and the time to wait in the emergency is also acceptable. The doctors are very good. I live in Laval, but I chose the Jewish General instead of the mediocre City of Health in Laval. (Original) Notre famille choisi cet hopital pour accoucher et pour faire hospitaliser. Le personnel est correct et le temps d'attendre au urgence est aussi acceptable. Les docteurs sont très bons. J'habite a laval, mais je choisi le Jewish General a la place du médiocre Cité de la santé à laval.

Pierre

(Translated) On the floor of cancer beautiful place with beautiful views of the city. Very courteous staff (Original) À l'étage des cancers bel endroit avec belle vue sur la ville. Personnel très courtois

M S

I do believe I get chance to live twice in my life since I was hospitalized in Jewish hospital . However the recent experience wasn’t appropriate at all , so disappointed from the attitude of the Dr no professionalism.... specially when you don’t feel that you are receiving the good care for rare diseases and no one is able to answer your questions ,......

Hershy Weisberger

Very good service, with a lot of experience.

Farah Joseph

This is the worst hospital ever in Montreal. The only good thing that came out of this hospital was my healthy baby boy. Other than this is a bad hospital. Anyone that’s having a child please go elsewhere DO NOT GO TO THAT HOSPITAL. If I knew about how bad this hospital was I would’ve never go there to have my son. I’m not going to go into full details but just know that it’s BAD!!! BEWARE of the Montreal General Jewish Hospital ????????????????

James Jean

(Translated) In this hospital, I was treated like a human, the staff is courteous, warm and professional. For me, it's the best hospital in North America. In this respect appointment times are most often respected to the extent of their ability, the staff of this hospital do not handle the behind as in most hospitals in our region, without discrediting anyone. (Original) Dans cet hôpital, j'ai été traité comme un humain, le personnel est courtois, chaleureux et professionnel. Pour moi, c'est le meilleur hôpital en Amérique du nord. En de ça les heures de rendez-vous sont le plus souvent respectées dans la mesure de leur possibilité, le personnel de cet hôpital ne se poigne pas le derrière comme dans la plupart des hôpitaux de notre région, sans discrédité personne.

syeda khizra

Not that appealing when you go inside but as far as service is concerned they are very good... i delivered my baby in dec 2019 they admitted me with a nurse who kept an eye constantly helped me with tips and humour... laughing gas was given... overall everything went great. I said no for male dr so though i delivered in late evening and there was no female specialist the team went in and out to consult with male dr till I allowed him and yes he was an expert. Told me when it was time. After delivery was good nurse came on one call and helped council me.

Vianney Tessier

(Translated) Parking not easy. The hospital staff are amazing. (Original) Stationnement pas facile. Le personnel hospitalier est extraordinaire.

Alex Diamantopulo

I think 7 hours is a little too long...

Tama Tama

(Translated) On August 3, I was admitted to obstetrics because my delivery became difficult. I was taken in charge by an extraordinary nurse: Marie-Hélène, her presence, her professionalism, her gentleness made this particular moment a milder moment. The Jewish General Hospital is rich in people of this quality! (Original) Le 3 août, je fut admise en obstétrique car mon accouchement devenait difficile. Je fut prise en charge par une infirmière extraordinaire : Marie-Hélène, sa présence, son professionnalisme, sa douceur ont fait de ce moment particulier un moment plus doux. L'hôpital Général Juif est riche de personnes de cette qualité !

Talia Soussan

I hate this hospital

Jimmy Ben

(Translated) Hello everyone I was in 8 countries in the world, it is in Montreal where there is a hospital class, refined, clean, or a multitude of ethnicities work in hatmonie ,,, since yesterday, a simple visit in emergency, I was given a wonderful care ... Radiation department, service E 206, G19.3 are superrrr ,,,, I had a heart ache, I came home happy .. A young Sirilankaise, a young Moroccan cardiology service E 206 work with profesionalism .... Thank you Jewish Hospital (Original) Salut tout le monde J'étais dans 8 pays dans le monde,c est a Montréal ou il y'a un hopital classe,rafiné,propre,ou une multitude d'ethnies travaillent en hatmonie,,,depuis hier,une simple visite dans l'urgence,on m'a donné un soin merveilleux...Le département de Radiation,le service E 206 ,G19.3 sont superrrrrs,,,,J'avais mal au coeur,je suis entré chez moi content.. Une jeune Sirilankaise,un jeune marocain au service cardiologie E 206 travaillent avec profesionalisme .... Merci l'hopital Juif

Tomy Ferland-Daniels

The waiting time at the emergency room is quite long, but the competent staff makes up for it.

Josh Owen

Always terrible waiting time at the blood test center (centre de prelevements). At least 1-2 hours waiting every morning. The stuff is great but way too many people go to this test center.

Joana S

(Translated) They gave me real service for a medical emergency that I had, but the only little problem is the receptionists who are DANKS with people ... Are you a doctor or nurse or dentist to talk badly to people ??? ? Sometimes the rule is good to use vulgar language, it will be worth breaking the rule. Other than that excellent service! (Original) Ils m'ont donné du vrai service pour une urgence médicale que j'avais,mais le seul petit problème sont les réceptionnistes qui sont BÊTES avec les gens...Êtes-vous médecin ou infirmier ou dentiste pour parler mal aux gens???? Desfois la règle intertit d'utiliser un langage vulgaire,elle vaudra la peine de briser la règle. À part ça excellent service!

Marie France

(Translated) Dr. Saideh Khadir is probably one of the worse humans I've ever met in my life, and im surprised with her skills that she even got a degree in medicine !!! saideh, if you read this, you are a very incompetent person, you are disrespectful, and you are extremely irritated. After reading several of your reviews I see that there are several who think exactly the same about you !!! To whom will read this message I really do not recommend saideh. (Original) Dr. Saideh Khadir is probably one of the worse humans I've ever met in my life, and im surprised with her competences that she even got a degree in medicine !!! saideh, si toi tu lis ceci, tu es une personne très incompetente, tu es irrespectueuse, et tu es extrêmement irrité. Après lire plusieurs de tes reviews je vois qu'il en a plusieurs qui pensent exactement la même choses de toi !!! A qui lira ce message je ne vous recommande vraiment pas saideh.

Camélia Radu

I arrived at 4:50 AM for an emergency, I left at 1PM after some blood tests and an echo. All the staff was kind and professional. Residents are also very helpful, because they are investigating a lot before a conclusion, so you have the opportunity to tell all the symptoms. Good management. Not perfect, but good. From 4:50 AM I should wait to 8:00 AM for the doctors to arrive, after that everything was pretty fast and efficient.

Danielle Arseneault

(Translated) Amazing service moving you from far away, worth it. Thank you 1000x (Original) Service incroyable déplacer vous de loins, cela vaut la peine. Merci 1000x

Hoda Izadnia

It takes a long time to have an appointment with family doctor. When you go to emergency, it takes forever that a doctor visits you. Blood test center is good and you don't wait a lot to get in.

Arthur Krawec

(Translated) Great service. Empathetic and knowledgeable nurses and doctors. (Original) Super service. Infirmiers et médecins empathiques et compétents.

luvaabxby

(Translated) If I could put any stars I would. Worst hospital in the world, never go there. There he has no respect, no empathy and is not listening. I was there today for a change of medication, they have asked me several questions. What if ever suicidal thoughts? And I said no. I only went there for a change of pills they sent me to psychiatry they asked me to undress because I was having suicidal thoughts! When I made it clear that I didn't have one…. They tried to lock me in and lock the door, but I managed to get out. I will definitely make a complaint. ‼ ️‼ ️‼ ️ (Original) Si je pourrais mettre aucune étoile je le ferais.. Pire hôpital au monde, n’allez jamais là. La bas il n’on aucun respect, aucune empathie et n’est pas à l’écoute. J’y es été aujourd’hui pour un changement de médicament, il m’ont poser plusieurs questions. Si jamais des idées suicidaire? Et j’ai dis non. Je suis allez la bas seulement pour un changement de pilules il m’ont envoyé en psyciatrie il m’ont demandé de me déshabillé parce que j’avais des idées suicidaire ! Quand j’ai bien précisé que je n’en avais pas…. Il ont essayer de m’interner et de barrer la porte, mais j’ai réussi à sortir. Je vais certainement faire une plainte. ‼️‼️‼️

Walther Planzo II

Attention all people that lived and worked hard anywhere in North America, but Quebec. If you come to Montreal and need any type of preventive assistance, you will fade. Highest taxes in North America and absolutely NO SERVICE IN RETURN, specially health, roads in Africa are better than in Montreal, health system too. My hand has an issue where my thumb is atrophying and needs surgery immediately, I called this hospital today and the surgery doctors secretary gave me an appointment 8 months from now. After complaining about the long waiting the woman said "Complain to the government" and said bye. I WILL PAY THEM A NICE VISIT !!!

Le Survivant

J’ai toujours été bien servi, je me sens chez moi, je connais cette hôpital ???? par cœur ❣ le problème c’est toujours le parking et les ponts pour les citoyens de l’extérieur. Félicitations à tous durant cette crise sanitaire. ????????????

B. F.

One of the best hospitals, if not the best, in montreal. The wait time is decent depending on your case. They take care of you and the staff that I dealt with were not rude like several other hospitals. Just make sure you make your hospital card ahead of time with them.

Vivio Gogo

I had an appointment at Internal medicine, I got there 10 minutes before time but still had to wait an hour to see the doctor! I really felt anxious the whole time I was there, sitting next to other patients and people, during a pandemic. As if that wasn't bad enough, the resident doctor spoke to me for about 15 minutes asking questions and then went to talk to his supervisors, leaving me alone in the room for almost 30 minutes. I was almost about to leave when he came back. I was so frustrated and hungry (mind you, I had been fasting just in case they asked me to do another blood test). I think something needs to be done about this, patients should not be be treated with disregard or kept waiting unnecessarily, especially during a pandemic.

Mélanie Brunet

(Translated) They saved my life while another hospital sentenced me to death (Original) Ils m’ont sauvé la vie alors qu’un autre hôpital m’avait condamné à mourir

Charles Mon

Took a half day leave for my appointment and only was told it is rescheduled when I got there. To be more specific, it's unit G304. The receptionist told me they called 7 days before to inform me the rescheduling but they couldn't reach me and I don't have a voicemail. Well, I do have a voicemail. Even if I give them the benefit of doubt, but they could had call again in another day. Feel like someone is not doing his/her job.

Balogum Karowo

Best hospital to ❤ of your health and Best place to work

Anastasia Bucks

its freshly renovated and i instead of 6 month wait time. ..i had my appointment and visit in 4 days. .luvs it

Fabrizio Perrotta

Fast and effective compared to other emergencies I've been in.

Fab Through Scars

(Translated) I went there to treat a severe allergic reaction, and the service was very human, yet this reaction should scare me but I wasn't really scared with them anymore… THIS is a hospital. Thank you (Original) J'y suis allé pour traiter une réaction allergique grave, et le service était très humain, pourtant cette réaction devrait me faire peur mais je n'avais plus vraiment peur avec eux????ÇA c'est un hôpital. Merci

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All i have to say is the secretary in the infectious disease clinic is the most disrespectful trash of society you will ever meet

Gabrielle Prairie

First when I arrived the triage nurse Deborah was being very condescending and made me feel like I was absurd for showing up with chest pain. She tells me I should leave without evaluating me properly. She than assumed to know what I was there for without evaluating the pain, the area of pain, my medical history or anything at all actually. I have a history of clots and she only knew because I decided to take the initiative to tell her my medical past after thinking it was absurd not to ask (I am a nurse myself). After ignoring this information she makes a personal call about wanting to be replaced for her break and telling the person on the other line about the previous patient's ''testicle' issue. Once the call is over she drags me to a room with no information on what we are about to do. She asks me to take my shirt off for the exam and she opens the door to talk to someone in the hallway while I am half nude and feeling already horrible about this experience. She than leaves me halfway through the EKG to a much kinder nurse as she storms off to take a break. Very disappointed Deborah...

E. M.

(Translated) Significantly visible improvement in infrastructure due to private Judaic donations. Why not since the hospital is open to everyone. A fine example of co-habitation of all peoples at this place where Muslims and Jews and Christians and Riens and Agnostics coexist etc. HOWEVER: Often it is impossible to be served in French, which is insulting and illegal. Otherwise ... let's just say that some departments are worse than others, but there are some where I would not send my worst enemy. Without exagerating. Very dirty in general. 1 in 2 employees is as stupid as their feet. There are several hospitals in Montreal: go elsewhere. (Original) Amélioration grandement visible dans les infrastructures dues aux dons privés judaïques. Pourquoi pas puisque l'hôpital est ouvert à toutes et tous. Bel exemple de co-habitation de tous les peuples qu'à cet endroit où se côtoient Musulmans et Juifs et Chrétiens et Riens et Agnostiques etc. PAR CONTRE : Souvent il est impossible de se faire servir en Français, ce qui est insultant et illégal. Autrement... disons simplement que certains departments sont moins pires que d’autres mais qu’il y en a où je n’enverrais pas mon pire ennemi. Sans exagérer. Très sale en général. 1 employé sur 2 est bête comme ses pieds. Il y a plusieurs hôpitaux à Montréal : allez ailleurs.

Adam Richier

I hurt my knee and wanted to book an appointment with a physiotherapist (I have a prescription) but I was asked to walk to the hospital's office to hand in my 'original' prescription. On top of that, I was told I would be put on the waiting list. Definitely looking for another place to heal my knee.

Masbha Uddin

Nice hospital

Raphael B

Best hopital EVERY and best food

Samantha Jeanne

First you would not allow my husband in to assist me as I have mental health issues. I had to go into the ER alone and wait 5 hours to get seen by a doctor who was so incompetent. She had no clue what she was talking about. She kepts saying she wanted to address my abdominal pain which was not my issue. I told her about the numb/tingling pain in my side and how I was sure I was getting Shingles and needed medication for it. She laughed and said because I don't have a rash than it is not Shingles. I left crying in pain because she was so stupid and would not listen. Went to my family doctor 2 days later and was diagnosed with Shingles.... Your doctors are stupid and show no compassion. Will never go back.

Oleg Grinfeld

Very good hospital. Caring and attentive nurses, professional stuff, good organisation

M.H.

Took my COVID vaccine from here. Found them good. But the process could be more easier.

Omar Montrealer (Montrealer80)

I went to this hospital 2 days ago . I was at the emergency! They took care of me very well. I had to stay for two nights . Yes wait time is crazy long but this is understandable if there are patients who have worse things then me although I was having appendix infection. After my blood work was done I wanted to leave but the doctor insisted to stay to make sure my infection is getting better . They really took care of me until I discharged.

Byby Daniel

I never wait too long there

David Kemper

Excellent hospital with caring and dedicated staff.

Daniel Mazerolle

(Translated) Several times I had to be hospitalized for different reasons (brain, pneumonia monocoque, and my right leg they saved me I want to emphasize the work that is done is simply beautiful (Original) À plusieurs reprises j'ai dû être hospitalisés pour différentes raison ( cerveau , pneumonie monocoque ,et ma jambe droit qu'ils m'ont sauvé je tiens à souligner le travail qu'il se fait est tout simplement magnifique

Sondos Ali

It was my first time at this hospital, I spent less than 7 hours there, nurses and the doctor were nice. For me it is better than Lakeshore in West island and Cite de la sante in Laval

Terra Pulse

Patient beware ! In trying to get through a certain dept. for a very important examination, I was wondering why the tel.number kept being switched over to an answering machine in trying to re-schedule an appointment. A friend phoned for me on another phone just seconds after and was patched through. Then we phoned on the "blackballed phone number" just seconds after and the answering machine came again. This hospital is able to re-route or block tel. numbers as they want giving priority to patients they only want. Not very ethical and very deceptive !! There is something not right with this hospital. They black-ball patients as they want at their prejudiced convenience.

Lawrence Binding

Arrived at 4:15a.m. on a Friday night concerned that I had sustained a fractured rib. Including me, 7 people were waiting to see a doctor in emergency. At 7:30am I went to the bathroom, and when I came out I asked if my name had been called. I was told no. And then I asked if anyone had any idea when I might see a doctor. I was told that a doctor would arrive at 8am. A reception area employee rudely asked me: "Don't you watch the news? We are overcrowded! Emergency wait times are increased and no one can know when they will see a doctor. There were only 7 of us at 4:15am. By 8am there were no more than 10 people in the emerg. This is overcrowding? When I told the person behind the glass that I had three young children at home, and if there were no doctors on staff or the wait could be in excess of 4 hours it would be kind to tell people... I was told I was free to leave at any time. PATHETIC...and not the attitude we should accept from medical professionals in one of our hospitals.

David C

This hospital has proven to me that they have to regard for the welfare of their patients whatsoever. I went in two weeks ago with two very jammed fingers, one was dislocated that I had put back in place myself. I am an artist and musician and the ability to use my fingers is very important to me so I immediately went to Jewish General to ensure my fingers would heal properly. I waited 7 hours to see a doctor (that's not that unusual), however the doctor took one glance, sent me to get x rays and that was the last I saw of her. Hours later a nurse come to put splints on my fingers, and he has the wrong ones noted in their books. The nurse tells me the hand specialist is gone for the weekend and will contact me promptly next week. Next week rolls around, i hear nothing. I call them, and they say they're booked solid until the following Friday (yesterday, two weeks after the injury). I finally see a doctor, and all they have to say to me is that there is no occupational hand therapist at that hospital and that I would have to go elsewhere for treatment. ... They waited two weeks. Two precious weeks, of pain and worry, that I could have spent healing my injury, just to tell me they couldn't do anything for me. And that I would need to find a private doctor to help me with this injury. Now here I am, two weeks later in search of a hand specialist, something I would have done two weeks ago if I hadn't put my trust in Jewish General. I can't believe how badly they failed me. I should have been notified at the front desk the moment I walked in with a hand injury that there was NO ONE THERE TO HELP ME. Unbelievable. This easily could have been avoided if anyone at that hospital cared in the slightest. But no, it's just a job to them. They don't care if you are suffering, they see 10x worse every day, right? I suppose my lesson here is, if you are concerned, get a second opinion as soon as you can. Don't trust that they will take care of you. You are on your own in this world.

bb ted

garbage

Aurore Nguepi

(Translated) Honestly I waited 12 hours on the spot to have results I am still waiting for them. It is nonsense . We do not treat patients in this hospital we enrich the doctors. The only good point is the assistance to the beneficiary which is excellent but the rest is not worth it (Original) Honnêtement jai attendu 12h sur place pour avoir des resultats je les attends tjrs. C'est du nimporte quoi . On ne soigne pas les patients dans cet hopital on enrichi les medecins . Le seule bon point ce sont les aide au bénéficiaire qui sont excellentes mais le reste ça n'en vaux pas la peine

Camille Vanasse

my son died at birth.

Marla Novak

Sorry have to do this : this is a post I read JM a month ago- Horrible staff, inexperienced doctors, useless!!!!!! Even though this is partially the government of Quebec's fault, this hospital provides the worst services I have ever seen. Overcrowded ER, several misdiagnoses, refusing to serve me because I don't live in their "sector". They should be sued!!! I was in pain and couldn't get an appointment because of their long waiting list and a receptionist who refused to schedule and appointment.... Excuse me but hey MORON that is the governments decision not the hospital so before you complain about something try knowing the truth, or complain to our government who feel they can screw around with us all they want I have a major problem actually with some of the reviews. I have read so many of waiting time, that in this case is because they too are understaffed and every day it seem more and more people only want to go there. Folk don't always understand that any person who comes in without ambulances they triage you and see who they think needs to be treated first. Same thing happened to me one occasion I came in and had to wait and wait and wait and unfortunately they fifn't think I was sick enough but ended up on antibiotics 2000mg. I don't blame the hospital I blame whoever does the triage. Sometimes these people decide to do things based on the person and not the disease. The second time I came in by ambulance as due to a cold I wasn't getting enough oxygen in my blood, I had never seen a group of people go to work so quickly. We all have problems there and yes it is the only hospital I have ever been to. So you need to expect to wait sometimes and there is nothing you can do. Wouldn't you rather wait then go to another hospital where there is no emergency and even fewer people to see patients. Like I said the second time was different and they moved me into a room a couple of hours later with all the bells and whistles still attached. If you don't like the place find somewhere else where trust me you would never get better service

Sam Tahm

Waiting here for more than 5 hours and still nothing happened.

Camelia

Great

Healthy Walima Mix

(Translated) ❤️❤️ (Original) ❤️❤️

Danielle Pang

Very friendly, helpful and efficient stuff.

O Diakara

I keep witnessing serious misconducts from their staff, lately the discharging of an elderly without calling their family like they promessed. They clearly have no intention to improve their services, so if you go there, better be prepared for the worst...

Nes Chikh

(Translated) Worst hospital experience of my life. I go to the yard with an English speaker who cuts you off with the 2 words that we try to tell him ... YOU FEEL STUPID TO come to the emergency and say it's better that I spend tomorrow in a Clinic ..... I insist and I tell him that I am sick and I want to see a doctor tell me: "as you want but you will wait at least 8-10h". After 2 hours of waiting I can not go elsewhere I go! Hospital of our ladies: diagnosis: I spend a period of 30 minutes I see a doctor !! (at the yards I am told that my case is urgent) I get all the tests after the meeting with the doctor and finally tell me that I have an infection to the bladder and that if I would not come I would have problems kidneys! THANK YOU TO THE ADMINISTRATION OF THE JEWISH HOSPITAL WHO HAVE FAILED TO MAKE ME HIS KIDNEYS. I am traumatized and I will never put my feet down again. (Original) Pire experience hopital de ma vie . J'ai passer au triage avec une anglophone qui te coupe aux 2 mots qu'on essays de lui dire ... VOUS FAIS SENTIR STUPIDE D'être venue a l'urgence et dis que c'est mieux que je passe demain dans une Clinique ..... J'insiste et je lui dis que je suis malade et je veux voir un medecin me dis :"comme tu veux mais tu va attendre au moins 8-10h". Apres 2 heures d'attentes je n'en peux plus je vais ailleurs !!! Hopital de notre dames : diagnostic : on me passe dans un laps de 30 minutes je vois un medecin!! (aux triages on me dis que mon cas est urgent) On me fais tout les test suite à la rencontre avec le medecin et me dis finalement que j'ai une infection à la vessie et que si je ne serais pas venue jlaurais eu des problèmes aux reins !!!! MERCI A L'ADMINISTRATION DE LHOPITAL JUIF QUI ONT FAILLI ME FAIRE COUTER MES REINS. Je suis traumatisé et je ne remettrais plus jamais mes pieds la bas .

Daniel Dahan

Best Smoke meat in Montreal (The restaurant in there) But to be serious... as a hospital, it's hit our miss depending on the staff on shift, if you wait long enough for a different shift to comes in, how overworked doctors are... I have been there so many times for myself (dislocated shoulder) or my mom... It's hit or miss. Sometimes they have been excellent, sometimes the doctor was an absolute POS who didn't give a flying F*** Still, have to put yourself in their shoes. They can be overworked if if you aren't in a life or death situation, when overworked and tired, they could behave in ways that maybe inexcusable... Would be the same for all Montreal Hospitals. But the Jewish Overall, is above average for Montreal Standard. The problem is on the government side and the doctor mafia behind it that aren't interested in super nurses or Pharmacists to have more power for prescriptions of lighter issues.

Elena Mvt

I would like to place an official complaint about being refused to be seen at the hospital's emergency today July 10th at 3:30pm. I came last Saturday for a major eye infection, was seen by doctor Thy Thuy Tran and given an antibiotic ointment for a duration of 7 days. I was told if I was not better within a few days to come back. I came back today because my eye still needs treatment and is not much better. I am certainly not in the state to go back to work, where I work all day long on 2 computer monitors typing long texts while speaking to customers live and doing real time research. The ointment slightly improved the condition but my vision is blurry when I use it, hence I cannot use my vision on which I rely 100% of the time for work and it needs to be apllied 4 times a day, thus roughly every 3h. There are no other tasks I can perform at my job. The time allotted for treatment off work was 1 day, as opposed to the necessary 7 days. Doctor Tran got very irritated when I asked to explain to me what she thinks I have, never gave me a clear answer and did not want to listen when I explained how this might affect my work performance. This was highly unprofessional and made me feel great discomfort in seeking treatment from her. Shockingly today I was refused to be seen by the emergency doctor at the hospital. I find this despicable and would seriously like to have a follow up on this matter because, by law he is not permitted to refuse a patient this way. I am greatly apalled and dissapointed by this experience. This complaint will be taken further

Ashref Chammari

My first pleasant-hospital experience here in quebec. went to the dental clinic for an awful pain and an abces. they were super professional. and kind. wait was average and logic. Thank you everyone in dental .

Behnam Izadi

One of the best emergency departments

Michele Dionne

Doctors, nurses and all other health care providers are very good, maintenance and security guards are extremely helpful! Thank you for making things a little bit easier even though I am not well it was a good experience!

Full_Regalia

I do not recommend going to the emergency at this hospital. You will literally die of pain or your condition and no one will bat an eye. Nobody cares about you and they treat you as a nuisance. Once admitted after hours of waiting, then it’s a race to get you out asap. The guy that installed my IV had my blood dripping everywhere and I felt like in a horror movie. Everybody is cold and nonchalant except a few of the nurse.

Marie-Eve Potvin

(Translated) The new parking lot makes access much easier. The teams are very competent (Original) Le nouveau stationnement facilite beaucoup l'accès. Les équipes sont très compétentes

Sang Phan

Doctor didn't know how to speak French very well. Had good experience

Renê Bibeau

(Translated) Very professional (Original) Très professionnel

Tiffany Lundy

I had surgery here. It was okay. I mean, I slept through it so it wasn't that exciting or anything. The good news is, I woke up.

Cornelius Christian

I kept waiting till 4 hours in emergency.. then doctor sebastian or so called came in, checked me n said nothings dangerous. Only bronchitis. Just keep taking cough syrup and advil. No antibiotics no scans nothing. If something happens to me I want everyone to know they are culprits

Maya Cormier

All the staff where so nice. The wait wasn’t to bad with all the people there i thought i would be there all night. Anyone who has severe anxiety like me, i definitely recommend this hospital they are very calm and all so nice. Unlike most hospitals where all the staff seems to get so tense. I understand its not an easy job but this hospital most definitely know how to take the pressure. 5 stars to all the staff that where working tonight.

Jessica Valoise

(Translated) 4:30 p.m. in the emergency room ... But because I was not considered an emergency, more discomfort than a vital issue. People have come by much faster, for more serious things, so things are very well managed. The vast majority of the staff are friendly, the doctors are nice and take the time to answer questions even in an emergency department, which is greatly appreciated. I found the exams to be done well and conscientiously. (Original) 16h30 aux urgences... Mais parce que je n'étais pas considérée comme une urgence, plus de l'inconfort qu'une question vitale. Des personnes sont passées beaucoup plus vite, pour des choses plus graves, alors les choses sont très bien gérées. La grande majorité du personnel est sympa, les médecins sont gentils et prennent le temps de répondre aux questions même dans un service d'urgence, c'est très appréciable. J'ai trouvé que les examens étaient bien faits et de manière consciencieuse.

Carolyn K Cornish

Good professionals. Kind . Confused personnel . Seemed to forget I was there. Did have a room in er. Too much work for too few. The future looks bleak.

Me raouafi

(Translated) A big 0! (Original) Un grand 0!

Rami Al-Kahi

(Translated) Excellent service and excellent staff. Thank you 1000x (Original) Excellent service et excellent staff. Merci 1000x

Zachary Kamel

Depending on the department you need you'll have a different experience. ER: staff was fantastic but wait times were very long. I had a broken bone and was in immense pain. Still took 10 hours in and out. Orthopedics: very rude reception and ridiculous wait times. If you have an appointment with a doctor for 11:00, you might not be seen until 15:00. They quadruple book appointments with the same doctor. I was in an exam room with 3 people at the same time. The Orthopod spent less than a minute with me. They didn't even forward the fact that I had a fracture to physio therapy and I had to wait weeks to be seen. Physio: I got lucky. Good physiotherapist, but took weeks to get an appointment for a broken elbow. Shouldn't take this long. The system is broken here. Probably the same at all hospitals in Montreal, but there's no excuse.

Mehrad T

Fantastic hospital due to its marvellous staff. Very enthusiastic, fast and very amiable! Great hospital

Pamika

Some staff so rude.

Daidoun Elleuch

Worst triage nurses ever seen in my life. They clearly need more training on evaluating emergency. My wife couldn’t even seat for a second and they didn’t care at all and asked her to wait for the day service doctors.

Peter Saunders

Could not fault the service I got here in any way. Fast, caring, spotlessly clean. Went to the ER for an Xray was seen within 30 mins. Ended up having to stay two nights. Private room. Excellent level of care. Even the food was good. 10/10.

Ebrahim Jalali Dil

It was disappointing when I saw that they dont CARE when they see people suffer from pain in emergency room. I saw nurses joking and I had been waiting for 8 hours, finally the doctor told me "go and see your doctor! I cant do much!!!" I had a feeling after going to this place that, THEY DO NOT CARE ABOUT YOU AND YOUR PAIN!!!

Bnar

have been in ENT department i had an CT scan on 28 day of month and they gave me 19 of next month to see my doctor,told her to give a sooner a appointment as my shealth gotten wors since waiting to CT scan she said (CT scan result wont be available to doctor sooner!!!) .on scan day i wen to ENT told one of girls today i did scan when can u give me appointment to see DR? and she gave me 16 !! and canceled my 19 saying that just this day is available,i went out then remembered that i have another appointment on 16 so went back told her if there is no other day put me back on 19 then she checked again and gave me 9 !!!! i said the CT scan report will be available on 9? she said yes SURE ...FIRST...First Lady was thinking of me as an idiot saying CT Scan report wont be available..SECOND,second Lady if u have 9 why at first place didn't gave me that !!!!!!!!!! to whom u reserve dates?

Winona Lefebvre Castillo

(Translated) The most efficient hospital I have seen in my life. The pick up was very quick and the staff were exemplary. (Original) L'hopital la plus efficace que j'ai vu de ma vie. La prise en charge a été très rapide et le personnel était exemplaire.

Melanie

My husband was misdiagnosed for 20 years and in 5 mins the emergency room here knew what it was and got him started on care. Every department I have been to has been knowledgable and helpful. A bit confusing getting around, but there is always someone willing to help you find your way.

Min-Che Yang

So many staff and no treatment Security guards just chatting, receptionists texting and laughing. The receptionist’s phone rang and it was not even on silent mode Waited 5hours with lots of pain. Why would people be penalized for inefficiency? Many of the staff need to be fired and are just dead weigh. Need more doctors.

Ambroise Debret

(Translated) Quick service for Montreal. (Original) Service rapide pour Montréal.

C. R. Yuen

Awful experience! I came here in July of 2015 to get a mentally ill family member(that happens to have an extensive file at the Jewish)evaluated and admitted into psychiatry but they refused to see that this is a very sick patient. Regardless of the chaotic fit this patient threw late at night and the very clearly visible paranoyed and hallucinating behavior they had, the ER psychiatrice said that the patient manages themselves very well and discharged them the following day. They later call me in the afternoon because the patient refuses to leave and is throwing a fit and disrupting the rest of the ER and even have security escort them out of the premises. How did they let an unbalanced mentally ill person leave if clearly they aren't ok. Now this family member is getting evicted because they have not been able to keep a job and pry their rent. I cannot even help this person get a lawyer and prepare for a court date because this paranoid patient thinks the lawyer isn't a real lawyer.... If the ER Psychiatrice, I forgot her name(she's petite close to retirement age and had shoulder length white hair dressed colourfully and quite bubbly) had taken this case seriously, we wouldn't have to deal with almost a year of unpaid rent, a court date, a possible eviction and a super paranoid and aggressive person that can no longer function in society. Just a few months of rehabilitation to get this family member back on their medication would have made the world a difference. How is it normal to let an unstable person ruin her life because you feel it's ok? It's fine. They do not know how to diagnose.

Jacques Guimbi

I waited almost 13 hours at the emergency and they seemed careless of patients, what a awful hospital honestly I don’t recommend to anyone who has pain and wanna see a doctor to go there seriously !

Anas Farah

Trying to get anyone to anyone on the phone is basically impossible. Most of their blood requisitions don't have a quebec doctor permit so all centers outside of theirs will refuse to process them. Their service is worst than third tier countries' healthcare.

Jozsef Orosz

Hematology is the worst I've ever seen, incompetent physician. His usual answer "I don't know." or "It happens."

TheSuitGuy01

There is absolutely no organization or communication at this trash heap. Nurses didn't know who my doctor of the moment was, I was wrongly transfered back and forth, duplicate tests were ordered by different departments; no one seemed to know what to do with me. Incompetence and apathy abound. Come for the beaucracy, stay cause no one knows who can authorize you to leave.

Lau Ty

I've been trying for more than a week to get an appointment over the phone but no one absolutely no one picks up the phone ever!!. Shitiest service ever!!!.. absolutely appalling.

Steph Lynn

Quick service, only thing I didn't like was the judging of meds I'm on. Got a colonoscopy and I disclosed the m3ds I'm on and I was screaming and made them take it out. Then on my result paper it said "patient couldnt tolerate pain" like no sh*t if they woulda listened they would have known

Barbara Dangeli

(Translated) Good evening, I want to talk about what happened on Friday September 10, 2021 around 12:00 / 12:30. I accompanied my husband to the emergency room for severe knee pain, he could not walk and put his leg. The doctor only examined him and gave him the diagnosis (injured ligament) without having done an ultrasound, MRI or x-ray. Today the family doctor was contacted and ordered an ultrasound. Even the Jewish Hospital no longer considers it a good hospital in Montreal. (Original) Bonsoir, je veux parler de ce qui s'est passé le vendredi 10 septembre 2021 vers 12h00 / 12h30. J'ai accompagné mon mari aux urgences pour une douleur intense au genou, il ne pouvait pas marcher et mettre sa jambe. Le médecin l'a seulement examiné et lui a posé le diagnostic (ligament blessé) sans avoir fait d'échographie, d'IRM ou de radiographie. Aujourd'hui, le médecin de famille a été contacté et a prescrit une échographie. Même l'Hôpital juif ne le considère plus comme un bon hôpital à Montréal.

Domingo Amarillo-Brillantes

May daughter had an appointment with the respiratory specialist done months ago and was instructed to do the covid19 test days before her appointment. She did exactly as told, and tested negative. On the day of the appointment, she waited and waited for 4 hours. She got up to ask and was rudely told, "sit back down, and we'll call you when it's time." Needless to say she was never called, and was told to make another appointment. Therefore she had to re-do the process all over again with covid19 test before her appointment. The service has declined drastically through the years similar to St-Luc hospital. By far the best hospital is CHUM, efficient appointment process and amazing personnel.

Samira Samira

We spend 5 hours to see a doctor for 30 second.Dr did not listen and care, just laughed,we do not know if she come back to give more information or not, did not introduce herself . No education given, totally put us in dark situation. There was a Chinese man , he was very respectful and care about patient. It was my first time at Jewish hospital and had a awful experience.

Relaxation Harmoney

Even zero start for Jewish Hospital is too much. Most of the personal are very rude and aggressive. Doctors are not good, services are slow . Doing everything in this hospital is a pain for patients. Last visit -AUG 2021: See Dr. Mark Trifiro was just wasting time. His receptionist is the worth receptionist that you can find in this city. All in this department (Endocrinology) is disorganized. Not recommended at all. Any body goes to this hospital , comes back with bad memories.

Karina Pourreaux

Ophthalmology. Appointment was at 2:20. It's past 6:00 and still waiting. Apparently it's always like this for cataract treatment. Thought you should be warned...

Hisham Halabi

Nice service and caring professional staff.

Rai Zel

disappointing for my first canadian hospital experience. treated me and my husband like nonprofessionals. the nurse took off my IV like savage. the first time ever in my life did a nurse do that to pull my IV like pulling weeds. the phleb was mean. I now hospital basic protocols because i am a lab scientist myself. i suggest you guys be more kind and considerate . we understand you may be tired and you are just doing your job maybe just for the sake of job but please treat your patients like you want to be treated when you are sick. we came there to feel comfort and treatment , not have a traumatic and disappointing experience.

Sukhchain Singh

Worst....waiting time is very long

Natasha A

Great hospital. Took great care of me!

christian pomrenski

Appointment went well. Not a long wait for MRI.

aLL x D

Proud employee of 20 years. Because healing is good, and feeling good is better!

Olga Chaykovsky

Excellent patient care. People that review 1 star because of the wait in the emergency room, probably never visited any other hospital.

danny simmonds

Nice

Nathalie Masse

I received the best care. They saved my life. I call them my "dream team" - Dr. Langleben, Dr. Hirsch, and Dr. Morin, but they are very modest and tell me they are just happy they could help me. I will never be able to thank them enough. We are lucky to have such high-qualified healthcare and services here.

Mendy Marcus

Generally this is a great Hospital however I have had one very unpleasant experience when was misdiagnosed because the dr. Was too lazy to follow procedure

bouraoui riadh

(Translated) I salute all the service and especially Doctor Kapusta and Doctor Medlarsky my two competent doctors that I have never seen. (Original) Je salut tous le service et surtout Docteur Kapusta et Docteur Medlarsky mes deux compétants medecin que j'ai jamais vu .

Ali Ataya

My dad is there now and he says that the view is so beautiful and that it helps a lot,thankyou

zeynep keskin

I really don’t recommend Jewish hospital cuz last night I was there few hours usually I don’t go hospital you wait couple hours results 0 this time was really badly too i took antibiotics was very strongly I went there cuz I want serum they said you good just just virus We do try donation with my wife’s if comes this time Forget if they have zero I will gave -0

Stephane Calixte

(Translated) I went to this hospital for cough and fever problems. Poor home. Amazing waiting time even though there are not many patients. I had 40 degrees of fever and when I asked for a tablet to relieve me he told me no. He let me go home staggering in the street. Not classy for a hospital. I think there is much better hospital in Montreal. (Original) Je suis allé a cet hôpital pour des problèmes de toux et de fièvre. Accueil médiocre. Temps d'attente hallucinant alors même qu'il n'y a pas beaucoup de patients. J'avais 40° degrés de fièvre et lorsque j'ai demandé un comprimé pour me soulager il m'ont dit non. Il m'ont laissé repartir chez moi titubant dans la rue. Pas classe pour un hôpital. Je pense qu'il y a beaucoup mieux comme hôpital sur Montreal.

Alain Paradis

(Translated) Excellent (Original) Excellent

Ali Ullah (Nizmo)

Worst hospital. Rude staff and poor approach to medicine. My dead sister is the proof of that. My mom is in the emergency and they don't even diagnose her. They just want to give her pills and hope she leaves. I see them push people to leave. They have a policy that rude patients will be thrown out and as a result their staff is rude to abuse that power.

Cedric Deukam

(Translated) Large referral hospital for women, children and adults. We can give births in addition to various health care affecting all areas of the medical profession. (Original) Grand hôpital de référence pour femmes, enfants et adultes. On peut y faire des accouchements en plus des divers soins de santé touchant tous les domaines du corps médical.

CLem

The queue was long, we spent 10 hours there but the nurses + docs were competent and supportive. 11/10 will be sick again

Mhye R

The specialists over all know what they are doing and are competent. My problem is the rest of the staff. Most secretaries do not do their job. No matter what department I call, I never get any answer, even when I keep calling. I've been waiting to see a specialist for 5 months. Took 2 months to have an appointment, then they called me a few days before to push it back a month later. I got into an accident during that time, had surgery, and couldn't travel all the way there (I don't live in MTL). I called a week before to cancel and ask them to call back cause obviously no one answered. 2 months later, after trying to reach them several times, I'm told that since I didn't show up to my last appointment, I have to restart the process all over again, drop off my referral, and wait. It's already been 5 months and before that, I had to wait to see a GI who then referred me to the other specialist since he believed my problem had nothing to do with my digestive system. I am really not impressed by the lack of communication, how rude some secretaries are, and how they put the responsibility on you when they fail to do their job.

Renato Queiroz

Worst hospital I ever been in my whole life, and dude, I come from Brazil and I've been in some bad hospitals there. Got here at 18:30 and the doctor called me at 23:30 for first examination.... Super grumpy staff not willing to help at all.

Myriam Boisseau-Touchette

(Translated) Sector G, nurses, attendants and doctor if attentive and courteous. They have all listened to each patient. thank you so much (Original) Secteur G , infirmières , préposées et médecin si attentionné et courtois . Elles ont tous été à l'écoute de chaques patients . Merci beaucoup

jean-michel guedj

(Translated) Good reception, efficient and effective medical staff:, treated for a heart attack !! (Original) Bon accueil, personnel médical performant et efficace :, soigné pour une crise cardiaque!!

Dale Leznoff

I had the privilege of having my Femur surgery performed by Dr. Chayter who, in my opinion provided the highest level of knowledge, professionalism, and expertise. I am forever grateful to this woman and blessed to have had her perform my surgury. Kudos to J.G.H. for having this spectacular surgeon on your team.

Houssa Azzam

Good

Paola Chapdelaine

Top experience with the dental service... Came for an emergency that required root canal work 2 days after landing in Canada. The team was wonderful from beginning to end : took me in quickly, walked me through the whole process, made sure I was comfortable, performed professional work, followed-up to make sure I was healing properly... Feeling thankful and relieved for such service.

Rejean Thibeault

(Translated) Very good team even ?????????? (Original) Très bonne équipe même ?????????

R Mekhael

One very bad experience with a nurse, who'd been always very cold and rude with me for years. Insulted my ex-girlfriend at one time , publicly because she was asking questions about my health and was worried about the service and treatments I was receiving. Came to a boiling point as another patient and myself we're mistreated by her. She became extremely rude and ill-tempered. Now, every time I'm there, and we see each other, we don't say a single word to one another and completely avoid each other. Shame such an event occurred, all my other doctors are great and professional.

pratik patel

Literally 4 hours and more, right now i am waiting here and there is no sign of a doctor!!!!

Pacific Prima Fine Art & Framing

Stop complaining, you live in Canada where it is practically free. In USA you would be broke after a hospital stay!

Σπύρος Spyros

The worst hospital ever! The dermatology department never picks up the phone or calls back when you leave a message. They close it down for a full hour for lunch without informing patients about their opening hours.. I lost a full days pay because of them.. Useless..

Manouchka Guerrier

Great professionals and great medical care/ follow up. Thank you!

Madem Moiselle

HORRIBLE STAFF AND HOSPITAL!! Go to st Mary’s instead they are much nicer there!

Andre Quesnel

Just a bad day at the emergency waited 3 hours saw the doctor 5 minutes told me I had to wait another 3 hours for a scan. I did not eat since 9 in the morning. Ileft and when home. I will go to the private sector. Tuesday Sept. 2nd from 11,30 to 13.30 they only call about 3 persons. The emergncy was full.

Alfred Roy

Useless incompetent morons

Montreal civil Group

Best

Rust Cohle

Amazing, fast service. Literally was seeing a doctor within an hour and was in an MRI scanner two hours later. I came in with a numb saddle area and severe sciatica so my symptoms were severe but even then, I was never treated as well and fast as I was in that hospital. I was then given an appointment with a neurologist the day after. After experiencing the slowness of the Quebec health system, this was a big surprise to me. The staff and doctors were friendly and helpful.

Tom Powell

Six hour (8 pm - 2 am) just to see a doctor.

balak walashi

Excellent Hospital, best staff and service! My son born there “Ballwez” I appreciate your help....????

Vimal Mahindroo

This is a good hospital

chloé Szemes

(Translated) Very disappointing reception service. Their telephone service just as much ... (Original) Service à l’accueil très décevant. Leur service téléphonique tout autant ...

Catchy WORLD

They will let you die in waiting and after you wont get the treatment they'll send you to the pharmacy with no prescription at all to guess what you gonna need to feel better. Worst place ever to be treated in. And besides all this madness they'll send you a huge bills that its not connected to anything. Its impossible to make them move it away.

Oum Doha canada

(Translated) I had two surgeries in the hospital nothing to say the medical team is really competent, the nurses are young the service is also impressive (Original) J'ai fait deux chirurgie a l 'hopital rien a dire le team medical est vraiment compétent , les infermieres sont jeunes le service aussi est impressionnant

Kate Macrae

Waited over 10 hours in ER, when we asked staff if we were close to seeing a doctor, they were rude and impatient. They told us if we wanted to leave, we should. They didn't care. We left and called an ambulance as my daughter's health was worst.

Don Brown

Great hospital.

Miss Misty

The receptionist in the resident dental department was extremely rude and hung up on me while I was in mid-sentence! If they are that miserable with their job maybe they should find another job!!!!

Emerson Leal

I like

Rikko “Scot” Weatherup

Very good staff. Kind and helpful. Makes you feel comfortable.

Immortale Scena

I like to thank Dr. Stern Errol that works in the emergency room. My poor mother broke her hand last week and I was so worried and nervous about the situation. When I met Dr. Errol, he put me and my mother at ease and everything went well with this unfortunate situation. Thank you again Dr. Errol and we truly appreciate your hard work and the passion you have for you patients. And just as promised, when my mother's hand heals we will bring you and your staff some home made Greek cookies :)

Ana-Maria Manica

Can't ENTER hospital without vaccine passeport. Let alone get any help or information. Scary times.

Shelley Leibowicz

The best care at good prices

Gloria Komwaka

Excellent cardiac surgery dept.

Jamie Ludwick

Thanks for taking great care of my Grandad! The nurses were friendly, helpful and made my grandfather feel at home. They also took great care of my step father when he had quadruple bypass surgery. It was as close to being at home while being at a hospital. Appreciate you returning them both in one piece. Vending machines are loaded with goodies if you get hungry. Little trick to remember is to bring change because some of the vending machines don’t accept bills????. No Diet Coke either, so I hope you like Pepsi. But like I always say, if it’s good enough for Brittany Spears it’s good enough for me. #blessingstothenurses.

Daniel Podgaichenko

very bad service

Mz. STYLEA

This hospital discharged an elderly woman early morning today without acknowledging her family. Despite the fact that they we’re explained that the woman was no longer independent and needed assistance at all time. They didn’t allowed her daughter to stay with her. Just to receive a call from the police who we thank for finding her safe and sound. This types of unprofessional behaviour should NOT be tolerated and worthy of a law suit. It’s unacceptable.

Cardi No

Bon service

Albert Niedzviecki

phone system is no good. All I got were fax numbers. When I got an actual person number I was put on hold and after 10 minutes was told not available for the call. To get in touch with someone (except main reception) is impossible.

Juliette Lefebvre

I came through the ER at 2am in extreme pain. It's currently 10am and I still haven't seen a doctor or got something to help with the pain. I tried to get ahold of the nurse a few times asking about the pain, but she was never at her desk or stayed a good 30 sec. I tried to get help from the information booth lady, but she didn't care at all and told me to wait for her. Then they put me in a room by myself for two hours and no one came to check up on me once, I literally could've been dead and the staff wouldn't know. I always knew Quebec's healthy system was trash, but today is a whole new level.

SUBHAJIT GHOSH

Waiting time at Emergency is about 6 hours. Worst experience.

Cindy Okino

worst receptionists, hang up on you

jessie raymond

Nice staff ! They treat you well sometimes it takes more than one time but they always found what my health problem was ;) I was on 8th floor . Urgency it’s another story it took to much time to receive someone to help me with the pain ...

Miss Kothy

Kind staff, very helpful & try to make you smile and feel cared for.

Gabriel Mainville

(Translated) I thought I would wait longer and I'm glad I had my minor surgery. (Original) Je pensais attendre plus longtemps et je suis content d'avoir eu ma chirurgie mineure.

Lucifer Morningsquirts

I was born here in 1978.

Hana Zayani

(Translated) You have to wait a long time before going to the doctor! (Original) Il faut attendre beaucoup avant de passer au médecin!

Tareq Shahwan

Worst hospital in the world. Staff have a bad attitude , lack of doctors all the time ! I felt that I am dying when I went the other day -for a terrible stomach ache, and no one there seemed to care.

You Nmv

I don't think I've ever written a negative review before but I think this is important for people to know. Anyone looking to be seen in a timely/professional/human/compassionaté manner, save yourself the time and the trouble.go elsewhere.... really do that for yourself.. again think twice... best

Frédéric Biron Carmel

Dr. Luis-Richard Monton entered suddenly in our hospital room and unleashed his frustrations and anger on my wife during labor by insulting and threatening her. He made his own assumptions about us without asking any questions or leaving any room for response. It was totally unnecessary, unethical and unprofessional for him to unleash his ego on us at such an important stage in our labor. I'm so glad my wife and I have been able to get out of that situation and that we were finally taken into someone else's care. Dr. Luis-Richard Monton failed us.

Connor Wilson

Cut the tip pretty fast and pretty nice 10/10 would go under the knife again

Lucie Hutinet

(Translated) In their emergency service you have time to die 2 times. I came for a gynecological emergency, an interminable wait, a cold welcome. I advise against (Original) Dans leur service d’urgence vous avez le temps de mourir 2 fois. Je suis venu pour une urgence gynécologique, une attente interminable, un accueil froid. Je déconseille

Yahya Alameddine

Visited the emergency department, after a 30 min wait, the nurse asked questions to triage us. They took blood and urine samples to start, then one of the longest wait of my life started. Finally a doctor met us for a max 3 minutes examination and asked us to wait again for analysis results. When done the doc asked us to come again the second day for imaging. She told us we were priority and that we wont have to wait. We waited and waited and waited. Guys if you are not dying don't expext to wait less than 6 hours for a standard illness. You are a number for these doctors, they won't give you the time of day to discuss your condition, they give you medicine. The second doctor gave us like 50 seconds as if you didn't wait for hours. Update: This hospital is bad bad bad. We paid a visit, they again took blood and urine and we heard our name 6.5 hours later. That is without the wait in the examination room or follow up. I recommend you go somewhere else. It is like they dont have doctors/staff working on patients files. Note: And we had private insurance.

Kamal Doukkali

(Translated) Make you wait 10 hours to suffer in an emergency and then tell you that you had nothing (almost makes fun of you). I give vrm a -10/10, even the 0 is too good for them. (Original) Vous font attendre 10h a souffrir dans l'urgence pour ensuite vous dire que vous n'aviez rien (Se moque quasiment de vous). Je donne vrm un -10/10, meme le 0 est trop bon pour eux.

OLABISI OLALEYE

Best hospital probably in the whole of Montreal aside the Children hospital in Vendome.The main car park is currently undergoing construction.

Hossein Ali

Horrible

Henry S

Loved it!

Richard Auger

(Translated) The service is excellent and the welcome gives confidence (Original) Le service est excellent et l'acceuil donne confiance

Le Survivant

(Translated) I have always been well served, I feel at home, I know this hospital ???? by heart ❣ the problem is always parking and bridges for citizens from outside. Congratulations to all during this health crisis. ???????????? (Original) J’ai toujours été bien servi, je me sens chez moi, je connais cette hôpital ???? par cœur ❣ le problème c’est toujours le parking et les ponts pour les citoyens de l’extérieur. Félicitations à tous durant cette crise sanitaire. ????????????

manius1956

(Translated) For a hospital, I was surprised at the speed of execution. I went back to the emergency room around 8:30 am, I expected to leave around 7:00 pm when I saw that there were about 20 people before me. In 20 minutes I saw a first nurse, then I waited about no more than 45 minutes or 1 hour and I saw the doctor who gave me X-ray. After another 20 minutes I got the results and went home. Really fast. (Original) Pour une hôpital, j'ai rester surpris de la vitesse d'exécution. Je suis rentrer à l'urgence vers 08:30 , je m'attendais à sortir vers 19h quand j'ai vu qu'il y avait environ 20 personnes avant moi. En 20 minutes j'ai vu une première infirmière , ensuite j'ai attendu environ pas plus de 45 minutes ou 1 heure et j'ai vu le médecin qui m'a fait passer de X-ray. Après un autre 20 minutes j'ai eu les résultats et je suis reparti à la maison. Vraiment très rapide.

Stéphane El

Rude, condescending staff at the ER. Felt as if as I was bothering them simply by being there and asking a question on MY condition. Don't know about the other wards but if you're able to go to another hospital's ER then by all means do so.

Tanveer Bajwa

wait time is very long

Sam Totah (montrealsam)

Great hospital! A huge asset in the cote DE neiges district. Contribute to its development! True to its name the JGH as it is known is a institution in the province! It is important to note that it's early start was due to the fact that Jews had a hard time to get into medicine. With that in mind today year 2019 the hospital serves all the local and ethnic communities. My brief remark will be some more proper training of the huge staff. Some workers are not aware that their attitude reflects on the overall and totality of staff and patients. There is room for improvement. Overall given the task and the size of the hospital the grade is much above *passing ! Addeelayedndum I had a lazy or delayed rendezvous at the hearing clinic. Somehow it is impossible to reach a human being to fix an appointment! Why so! The demand is urgent since it goes with age and renewal hearing apparatus. It is a complaint. Hope to hear rsvp soon!

Jan Rowinski

Excellent care. Very organized and relatively fast.

Tim Landry

If I could put a "20 Star" rating I would. I had brachytherapy on Monday and actually ENJOYED IT. Dr. Niazi and the anesthetist and the nurses and all those involved were INCREDIBLE. I smiled through almost all of the procedure AND THEN I HAD A CALL THIS MORNING FROM SERENA - ONE OF THE NURSES TO ASK ME HOW I WAS! This blew what mind I have left. I have spent a fair amount of time in hospitals - starting when I had polio 65 years ago but this brought tears to my eyes. I had been told - when I learned I had cancer - to go to the Jewish. All I can say is that the treatment (in every sense of the word - from all the staff and even one of the volunteers) was beyond incredible. All I can say is - from the bottom of my heart - THANK YOU!

Eli Eisen

????

Raed

(Translated) Although I wait a long time, but there is still the best (Original) Bien que j’attends longtemps, mais il reste le meilleur

Albert Albala

Nothing but excellent care at the emergency department. Thanks to the attentive staff who need to deal with stress all day and still keep their cool.

Zoïl Sï

(Translated) Excellent medical team. I will always be grateful. (Original) Excellente équipe médicale. Je serai toujours reconnaissante.

Marshal Dudeja

Extremely Bad Services, 1. You'll get an appointment after 2 months. And then you are sitting and just waiting. They do not have any mean of the appointments. 2. Staff is too bad, specially reception staff. They do not have manner how to talk with the patients. They are giving lame words when something is requested. They treat patients like their slaves. 3. One should spare a full day to meet the doctor for few seconds. They do not value your time.

Donna Lu

Literally encountered the sweetest doctors and nurses here. I must Thank You - to whomever I got to meet. You all helped my dark day turn into a sunny one! -Donna

محمود الكحلوت

Amazing hospital ????

Charlie

(Translated) Worse experience with an emergency physician Dr. Stern !! He did not even consider telling me to go see a psychiatrist while another doctor later found the causes of my breathing problems! The nurses were on the other hand attentive and friendly. Dr. Stern does not understand French well it's unacceptable! (Original) Pire expérience avec un médecin urgentiste le Dr Stern !! Il ne m'a même pas examinée me disant d'aller voir un psy alors qu'un autre médecin a trouvé par la suite les causes de mes problèmes respiratoires!!! Les infirmiers étaient par contre à l'écoute et sympathiques. Le Dr Stern ne comprend pas bien le français c'est inacceptable !

Marino

(Translated) It's been more than 15 years since I was followed at this hospital and I must say that never, I never had to say again against the staff and / or doctors etc ... It is certain that nothing is perfect but these are just small peccadilloes, nothing very important because this hospital deserves a big 5 stars! Congratulations to this hospital and to all its workers who are doing a great job! Thank you for being here !!! A small downside though: I'm followed in O.R.L. and I must say that the reception of O.R.L. is frightfully mediocre to say the least; it's at least 10 times that I phone for a r-vs and what madam answers me after more than 5 m waiting on the phone: "Remember tomorrow because we are overwhelmed ????? Amazing no? It takes 2 seconds to give a r-vs, why not give it to me ??? And it's always the same lady who is hateful, all the other receptionists are quite charming and very very polite, which is not the case of the lady in question ... I find it really a shame because it does not give a good image of the O.R.L clinic. ; my doctor is quite extraordinary and all the staff except this lady who breaks the image of the clinic!?!?! Finally, I do not intend to stop there, I will go see the "D.S.P." next week! (Original) Ça fait exactement plus de 15 ans que je suis suivi à cet hôpital et je dois dire que jamais, jamais je n'ai eu à redire contre le personnel et /ou médecins etc...C'est certain que rien n'est parfait mais ce ne sont que de petites peccadilles, rien de bien bien important car cet hôpital mérite un gros 5 étoiles !!! Bravo à cet hôpital et à tous et toutes ses travailleurs qui font un excellent travail ! Merci d'être là !!! Un petit bémol cependant: je suis suivi en O.R.L. et je dois dire que la réception de l'O.R.L. est affreusement médiocre pour ne pas dire autres chose; ça fait au moins 10 fois que je téléphone pour un r-vs et qu'est-ce que madame me répond après plus de 5 mtes d'attente au téléphone: " Rappelez demain car nous sommes débordés ????? Incroyable non ? Ça prend 2 secondes donner un r-vs, pourquoi ne me le donne-t-elle pas ??? Et c'est toujours la même dame qui est détestable, toutes les autres réceptionnistes sont tout à fait charmantes et très très polies, ce qui n'est pas le cas de la dame en question... Je trouve ça vraiment dommage parce que ça ne donne pas une belle image de la clinique d'O.R.L. ; mon médecin est tout à fait extraordinaire ainsi que tout le personnel sauf cette dame-là qui brise l'image de la clinique !?!?! Enfin, je ne compte pas en rester là, je vais aller voir le " D.S.P. " la semaine prochaine !!!

top 10 dias

(Translated) In their emergency service you have time to die 2 times. I came for a gynecological emergency, an interminable wait, a cold welcome. I advise against not correct even their doctor here true ZEROs I swear you tls written on the sick I really advise you nothing n have to organize not really clean I call the government to react sick really give up they are the right for the money I swear to you even their looks it is crooked in green the patients the seroma finished in the bottle sees the return of the meaning believe me I do not really recommend you they respect nothing you can even die please close it please please 0 star I really denounce them please URGENT URGENT VERY SERIOUS (Original) Dans leur service d’urgence vous avez le temps de mourir 2 fois. Je suis venu pour une urgence gynécologique, une attente interminable, un accueil froid. Je déconseille pas correcte meme leur médecin ci des vrai ZÉROS je vous jure tls crit sur les malades je vous déconseille vraiment rien n ai organiser pas vraiment propre j'appel le gouvernement a réagir des malades vraiment abandonner ils sont la juste pour l'argent je vous jure meme leurs regards il est croche en vert les patients le sérome fini dans la bouteille en voit le retour du sens croyez moi je vous déconseille vraiment ils respecte rien tu peux meme mourrire on doit le fermer svp svp svp svp 0 etoile je les dénonce vraiment svp svp URGENT URGENT TRES GRAVE

Jay

Obviously, emergency wait times are long, but that's the case for any hospital in the country, especially in cities. Faulting a hospital for that is a bit silly considering the alternative (paying $$$ out of pocket). My wait was about 5 hours, but the experience was made pleasant by the amazing nurses and the doctors I saw. Hospitals stress me out immensely, but their kindness made it a lot easier for me. My follow-up appointment was booked fast, they called me within 24 hours. Returning to an equally amazing experience that I had in emerg really cemented this hospital as the best in Montreal for me.

Anthony Lessard Blais

(Translated) In the old premises it is not acceptable. No hot water in the showers or sinks so where is the sanitary point of view, it is not enough to put sani in the hands. The blankets we had were stained. When we weigh on the red button they respond quickly but do not make the message to the nurse stationed. The only positive but still important nurses are very competent and kind. (Original) Dans les anciens locaux ce n'est pas acceptable. Pas d'eau chaude dans les douches ni les éviers alors ou est le point de vue sanitaire, ce n'est pas assez de se mettre du sani dans les mains. Les couvertures que nous avons eu étaient tachées. Quand on pèse sur le bouton rouge ils répondent vite mais ne font pas le message à l'infirmière en poste. Le seul point positif mais quand même important les infirmières sont très compétentes et gentilles.

Jon Oliveira

Kudos to all the staff that really try hard to make you feel as humiliated as they possibly can, when you more need their help. The staff there makes this hospital feel like the worst hospital in the poorest 3rd world country. They treat you like rubbish and really make you feel like you're getting on their way. Try to avoid it at all cost!

francis clément

(Translated) The best urgency is that you move very quickly when it's a real emergency ... when your cold just makes you sleep (Original) Meilleur urgence a mtl tu passe tres vite quand c'est une vrai urgence... quand ta le rhume fait juste dormir

G P

For me this is the best hospital in Montreal Some peoples will say it isn’t true But these are the ones that runs at the hopital because they sneeze And then complain cause it’s going to slow Weak minded BS

Abigail Rebibo

The Secretary in the emergency room was so rude and disrespectful to a patient and to me as well.people like that should not work with patients.

Nigel Birkenshaw

Speaking for the emergency department, they're utterly confused and confusing, with the notable exception of the triage area. The delay is par for the course in Quebec, but the actual supposed treatment is sufficient to make you lose all hope for north american society if this is the state of lauded Canadian health care. To suffer treatment is to navigate across a recently bombed Playmobil factory while injured and without further damaging anything to get to a room where a series of increasingly Kafkaesque announcements of minimal and decreasing relevance to the situation are made. The impression was given that the treatment was decided regardless of the patient condition, and that the diagnosis would be made to fit, with all that inconvenient contradictory information obviously being completely unrelated. If their triage people could write prescriptions they'd save a lot of time, money, and people may actually get better, which is obviously counter to the entire exercise.

Yann Mergui

(Translated) Dozens of hours waiting in the emergency room and out without seeing a doctor. It's like that at the Jewish General Hospital. The incompetence starts from the sorting. Hear a doctor say I'm not here to treat you after 10 hours of waiting. Thank you Dr. Turner .. (Original) Des dizaines d heures d attente aux urgences et ressortir sans voir un médecin . Ça se passe comme ça au Jewish Général Hospital. L incompétence démarre des le triage. Entendre dire un docteur je ne suis pas là pour te soigner après 10 heures d attente. Merci docteur Turner ..

sylvain leveillee

(Translated) Outstanding service to the Department of Oncology. Thank you very much to Dr. Khanna and Nurse Michaela. Kindness, humor, good humor, speed. I have never seen so much good service as Jewish! During my first appointment, I spent 5 minutes in advance, I met 3 people and 35 minutes later I went out with my date of operation, just WOW! Thank you for everything . Unfortunately, I do not have to tell you the pleasure of seeing you again ???? (Original) Service exceptionnel au département d’oncologie . Merci du fond du cœur au Dr Khanna et l’infirmière Michaela . Gentillesse , humour , bonne humour , rapidité . Je n’ai jamais vu autant de bon service qu’au Jewish ! Lors de mon premier rdv , je suis passé 5 minutes à l’avance , j’ai rencontré 3 personnes et 35 minutes plus tard je sortais avec ma date d’opération , juste WOW !!! Merci pour tout . Malheureusement , je ne dois pas vous dire au plaisir de vous revoir ????

audrey marcotte

(Translated) Excellent hospital, competent and friendly staff. My daughter was born there and it went really well for a delivery. (Original) Excellent hopital, personnel compétent et amical. Ma fille est née là bas et ca s'est vraiment bien passé pour un accouchement.

PARVINDER SAHOTA

Better better than lakeshore general hospital

Lisette Landry

(Translated) Multi-ethnic hospital with multi-vocation at the heart of the human being. (Original) Hôpital multi ethnique avec multi vocation au cœur de l’être humain.

Emil Savov

Recently had to seek emergency treatment at the hospital. The care I received was great - fast, efficient, professional and friendly. The hospital is very clean and comfortable. It also appears very well equipped. Good bilingual service. Highly recommended.

Amit S.

A bit long wait time, bt it is fine until you have efficient doctor to see.

John Frangella

The nurses and doctors are super helpful.

Essaid ESSAGHIR

beside the hospital was almost empty, they seem to deprioritize some cases, what is urgent for you may not be urgent for them! got a note to call a specialist there but sadly kept ignored due to others urgent (as they said) cases.

Yakov Wertzberger

Harrible service they let you wait even in difficult situations

Gatsby Man

My experience was like sh** sorry for the word but they make you hate yourself for going there you have to wait at least 5 hours to see a doctor for 2 minutes !! I went there with fever and i was so sick and they didn't give me meds .

Lois Saint Surin

8 hours wait in Emergency room and no service. Poor experience...

Camela Cockburn

Great

Lupa Duende

Patient room photographs are from the Herzl Clinic, which is within the Jewish General Hospital. The JGH is huge! I visited on a Saturday morning. Covid19 compliance was in …

Steve Galante

I've been at the emergency for a problem with my knee (couldn't walk). Very dismissive doctor, 10 seconds visit, no prescription, no tests, said it would be solved in a couple days. Which of course didn't happen, so I had to go to another hospital, where I got a really accurate visit, blood tests, xray, etc and a real diagnosis and a cure. Very disappointing experience.

Laurie Frigon

Staff makes you feel extremely comfortable , even the rude-ish ones are so efficient that you don’t mind the lack of empathy. 100% the best service in hospital. I always come back home with a smile (as weird as it is to come back happy from a hospital service it is truly the case !) ER doctor are polite and funny I absolutely do recommend this hospital to anyone that wants to feel safe, heard and seen.

Haha MTL

You can not feel happy when you go to a hospital, but the most important thing is getting your health back. Professional service and stuff, appreciated for what had been done to make me healthy again.

Frits Diepen

To room D215 Richard and his staff Thank you for a job well done Frits Diepen Patient Feb 02 2021

Dziri Dz

(Translated) My wife just gave birth, we had a very good service, especially the nurses, the only thing that I regret is having agreed to follow up with the doctor Judi Hagshi, incompetent in the literal sense of the word , I advise you not, I almost lost my wife and my baby because of her I give 10 out of 10 to all the employees of the hospital and zero for her. (Original) Ma femme Vienne juste d'acouccher, on a eu un super trés bon service, les infermiers surtout, la seule chose que j'ai regreté cest d'avoir accepter de faire le suivi avec le medcin Judi Hagshi , imcompétante au sense propre du mots, je vous la conseil pas, j'ai faillai perdre ma femme et mon bébé a cause d'elle je donne 10 sur 10 a toute les employés de l'hopital et zero pour elle.

Jules-Pierre Malartre

Went there for the first time today. The personnel was AMAZING. In the chaos of the COVID pandemic, they manage to keep things under control, and judging by the number of adult babies and immature jerks that they had to deal with every hour, I can only imagine how hard it must be to do there job day after day. Bravo for your courage and determination.

Sara Swart

This is the best hospital in Montreal that I've been to, but the purpose of my review is to thank a young woman who transported me when I had to be driven across the hospital in a wheelchair yesterday. I wish I remembered her name - but she had a very big stack of braids on the top of her head and perhaps that is enough to identify her if anyone from leadership reads this. She had a warmth, kindness, and graciousness that radiated around her. She explained to me the importance of being 'a transport' and how she helps her patients, especially those with dementia, feel respected and comfortable as they travel through the halls. She was also proud to work in this hospital. I was so impressed by the professionalism, dedication, and resiliance of this young woman, let alone her kindness. She is one of our health care heroes!

Sylvie C

Avoid at all cost

Eee Bee

(Translated) The Jewish General Hospital is a good establishment, because you have to know how to be a good patient and follow up on your procedures as it should be, thank you to your team for the good care (Original) L'hospital général juif est un bon établissement, parconte il faut savoir être un bon patient et faire le suivi de ses démarches comme il se doit, merci à votre équipe pour les bons soins

diane bundock

(Translated) my husband was treated for cancer and we had an impecaple service, in 6 months everything was done biopsi operation test, now everything is settled and follow-ups are done in 6 months. What a bravo team. (Original) mon mari s est fait traité pour un cancer et nous avons eu un service de impecaple, en 6 mois tout était fait test biopsi opération, maintenant tout est réglé et les suivi se font au 6 mois. Quelle équipe bravo.

Omar Zeitoun

You wait forever, broken system

S Kh

(Translated) Staff always ready to help you if you seem to get lost in this labyrinth. Very nice place And modern (Original) Personnel toujours prêt à t'aider si tu sembles à te perdre dans ce labyrinthe. Très belle place Et moderne

Desmond Yu

An excellent hospital. The hospital provided two hours free parking, and the preventive measures are excellent throughout the buildings. Over the years, this hospital have left a lot of memories through the thin and thick of life. Despite the outcomes, for better and worse, a heartfelt thanks to all personnel who never give up doing all the hard work, especially in this pandemic time. Thank you one more time.

Ra Yo

(Translated) knowledgeable staff do a good job despite the difficult situation, but one reassuring person can ruin the work of an entire team. the specialist doctor confirms having signed the papers but this person had the taste to decide the opposite. (Original) personnel compétent font du bon travail malgré la situation difficile, or une seul personne rassiste peut gâcher le travail de toute une équipe. le médecin spécialiste confirme avoir signé les papiers mais cet personne avait le goût de décider le contraire.

Ra Yo

(Translated) knowledgeable staff do a good job despite the difficult situation, but one reassuring person can ruin the work of an entire team. the specialist doctor confirms having signed the papers but this person had the taste to decide the opposite. (Original) personnel compétent font du bon travail malgré la situation difficile, or une seul personne rassiste peut gâcher le travail de toute une équipe. le médecin spécialiste confirme avoir signé les papiers mais cet personne avait le goût de décider le contraire.

Patrick Wu (Wunderful)

Staff is usually very nice but it is always busy so it may seem as if they are always in a rush

Catalin Deluxus

I am so sorry if you have to get into gastro enteralogy here. Gastro review here. Doctors incompetent, always rushing you, always making you feel like a number. I could get better information about my ailment from the internet than from my doctor, and this is bad. Despite appointment, medics will show up an hour late... If your blood tests come out healthy just once, they will never test your blood for three years. Yes, three years! Patient processing arbitrary, you may come in before somebody else and still be picked up way after. Somebody may be waiting before you and you will be picked before them... In my five years as a patient, this keeps happening without explanation. I find it so unfair, especially for the first person who showed up! Can anybody from the Jewish please explain what kind of unorderly order you employ, and how are you fair to your patients? Three employees are paid just to answer a phone and listen to voicemail, yet when you call, not a single human voice answers. I had problems for a whole month and called every day of the week during business hours but nobody answered. Two other weeks there was no answering machine. What do people do when they need a doctor? Why are there three permanent phone employees? People pay big money for health care from their taxes, it isn't free. Why do we even pay taxes if the system doesn't work? How is this any fair? It feels so eerie to be in this broken machine of a hospital. Reminds me of my youth in the gulag.

Jasmine Jiles

Went to the Jewish ER last week, literally took a number and was seen immediately by the nurse. Was whisked in the back and was already hooked up to my catheter in less than 15 mins, staff are extremely kind and compassionate and the doctors give exceptional care. From the time I walked in to seeing the doctor was less than an hour total, left the hospital feeling a piece of mind and relaxed. I highly recommend this hospital over others

Anton Pavlovich

I will give one star but this doesn't really matter because you need services and you do not have much choice. Went to Wak-in clinic. Waited like sheeps for 3 hours and still no information about the time somebody will be able to see us. A guy was sitting in a room for 1.30 hours and no doctor was there to check him. I would say this is a disaster. Furthermore, if you want to ask something at the reception, you are considered rude. If I will have the choise, I will avoid this clinic the next time.

Valérie Poisson

(Translated) Very effective (Original) Très efficace

Disappointed Father

Wonderful and very professional staff. Waiting times were as long as expected in any hospital, but the doctor I got was an a**. He laughed that I looked up my symptoms online before coming to the hospital. What else are people supposed to do? Flood the waiting rooms for every potential medical concern they have instead and wait for hours each time? And this was for something very painful he gave me a specific prescription for, it's not like I wasted both our time with a useless visit. Many of the latter are avoided with online searches, I have no doubt. When I told him about an unrelated medical concern I'd had for some time but always delayed coming to the hospital for, he told me "You know no such disease exists, right?" Man how am I supposed to know? I'm not a doctor, you are. The weird yet painless sensation of my head feeling like it's caving inward sometimes keeps haunting me. It's worrisome enough to seek a professional's diagnosis and I never said it's a disease, I just want to know what's wrong. Ultimately told me it's possibly migraines, then ironically recommended to look up ways to avoid those. Great, start with that next time. If I knew it was benign or if I didn't value your opinion as a doctor, I wouldn't be asking.

Irene Marina

Don’t go to ER if you don’t have to.no compassion here that’s for sure. NEXT. Go see your family doctor. Gets your tests done privately. Do yourself a favour. The only way. No wait times. No pushing you to back burner while they socialize from being over worked and yes overpaid. Private labs exist. Call your insurance company see what you are covered for and use it.

Mel Manongsong

Horrible experience. :'( :S Long hours waiting and with even no proper diagnosis reading. I was expecting there should at least be an advice or prescription on how to get better. Not just to tell me that nothing is dangerous and to see a family doctor if anything comes up. The doctor was in a hurry as if you didn't waited for hours. I was still looking into the results but didn't even give me a minute or two to ask few more questions. So horrriiibblleee. :S Their processing was not even in order. No proper coordination. I was paged several times for nothing. They should improve their flow for this kind of setup.

Nima Ben

(Translated) This hospital does not deserve a star. Nurses are not professional and draconian. The emergency doctors are not even able to diagnose your disease after waiting at least 4 hours; they dedicate 2 minutes to 5 minutes to you. They give you tests and in the end no diagnosis. And you come home after 6 hours or more without medication and your illness has worsened. (Original) Cet hopital ne merrite pas d etoile. Les infermieres ne sont pas profesionelles et draconiennes. Les medcins a l urgence ne sont meme pas capable de diagnostiquer ta maladie apres une attente de minimum 4 h ils te consacrent 2mn a 5 max . Ils te font passer des tests et a la fin aucun diagnostics. Et tu rentre chez toi apres avoir passer 6h ou plus sans medicament et ta maladie s est aggravée.

L C

Depends on who you see and the day. Some staff have abysmal attitudes but the expertise is second to none.

Gaetan Matte

(Translated) One of the great Montreal hospitals! (Original) Un des grands hôpitaux montréalais !

Letsworkout 333

Thanks for nursing me back to health everyone on the staff from the nurse team to the dilatation to the doctor to the mental evaluation team honestly thank you god bless.

Ammaad Farooq

Very professional staff.

Kimmy Autar-Bhantooa

THEY SAVED MY DAD ! THANK YOU ! My dad fell unconscious and was rushed by ambulance to Hospital Anna Laberge in Chateauguay. He broke 5 ribs due to the fall. My dad was in HUGE pain and was not able to breath properly! They diagnosed him with pneumonia, water in his lungs and some kind of virus in his lungs and you know what they did ? SENT HIM BACK HOME WITH FREAKIN DIABETES PILLS, WTH?? They did not even prescribe him pain killer or anything to ease the pain. The next day we brought him to the Jewish General Hospital and wow, amazing service 5/5. They ran all the test possible and determined there was no water in his lungs, no virus, no pneumonia, but did mention his lungs were not functioning to full capacity due to his smoking. A respiratory therapist did her magic on him and my dad was almost back to normal and they prescribed him the right pills to soothe his rib injury. All this in under one day. Im shocked and pissed because we could have lost him if we did not go to the Jewish General Hospital.

Fanny Bellemare

(Translated) No follow-up for a hysterectomy, 6 months later the doctor who operated on me never called me back. (Original) Aucun suivie pour une hysterectomie, 6 mois plus tard le médecin qui m'a opérer ne m'a jamais rappelé.

Gianni Chiazzese

Super clean, friendly staff and organized!

Francois Anderson

(Translated) Very good service but the directions inside ..... not easy (Original) Très bon service mais les indications à l intérieur.....pas facile

Roni B

You will be treated by dentists doing their internship supervised by their teachers. No fillings . Low cost. Too long between appointments .

Denis Drouin

Simply the best hospital in Montreal !!!!!The best doctors and nursing staff. I had surgery and feeling great noe.

Nathalie Samuels

My daughter was admitted here few months ago. We had a great experience with staffs. The wait time to see a doctor was long but like all the other hospitals in town. We learned to adapt ourselves to the health system here.

J M

Horrible staff, inexperienced doctors, useless!!!!!! Even though this is partially the government of Quebec's fault, this hospital provides the worst services I have ever seen. Overcrowded ER, several misdiagnoses, refusing to serve me because I don't live in their "sector". They should be sued!!! I was in pain and couldn't get an appointment because of their long waiting list and a receptionist who refused to schedule and appointment.

J M

Horrible staff, inexperienced doctors, useless!!!!!! Even though this is partially the government of Quebec's fault, this hospital provides the worst services I have ever seen. Overcrowded ER, several misdiagnoses, refusing to serve me because I don't live in their "sector". They should be sued!!! I was in pain and couldn't get an appointment because of their long waiting list and a receptionist who refused to schedule and appointment.

Holiday Star

1. Emergency check-in nurse ruptured my vein 2. Resident doctor gave me the wrong description of my surgery 3. Waited 3 days for emergency surgery with no updates -> was given only a limited amount of a saline drip, leaving me highly dehydrated and hungry going into surgery 4. Post-op nurses refused to let my friends and family to see me after surgery, "accidentally" gave away my recovery room, and literally yelled at me to get out of the hospital, before the doctor discharged me 5. Had to stay overnight, as prescribed by the doctor, and was not given any painkillers 6. Nurses pretended to not understand English. They questioned my ability to understand them even though I'm fully English Canadian. They were very openly nicer to the caucasian patients and treated me like a second class citizen. 7. Next day, head nurse (young blond lady) screamed at me to get out, even though my blood pressure was 50/30. She went around and pulled doctors who were checking in on other patients and yelled at them to get me out - none of them followed her instructions, but none of them told her to stop her atrocious behaviour. She said she would throw me out and I was taking up space (most of the beds were still empty, and this was before the post-op was open to visitors, so I couldn't have left even if I wanted to as I was unable to move). She stayed and screamed at me until I left. I later found out I had a bad reaction to the painkillers, which she had given me in the morning. 8. Nurse assistant who wheeled me out lost control of my wheelchair on the ramp and I almost fell out of the chair - I started crying from the pain, and he wheeled me to a side door where no one could see me and left in tears All in all... please avoid for your own sake.

Sarah Lady

(Translated) The worst hospital to date after several months of waiting on the day I arrived and the other waiting in the room then they called me I thought it was good I will finally see the doctor but no she put me in a room and forgot me for over 40 minutes. It’s serious happening in hospitals but this hospital it has surpassed all the others with the lack of professionalism. I will give 0 (Original) Le pire hôpital à date après plusieurs mois d’attente le jour j arrive et la une autre attente dans salle puis on m’appelle je pensais que c’est bon je vais enfin voir le médecin mais non elle m’a mis dans une salle et m’a oublié pendant plus de 40 minutes. C’est grave se qui se passe dans les hôpitaux mais cet hôpital il a dépassé tous les autres avec le manque de professionnalisme. Je donnerai 0

Sebastien Patterson

Nice place . Nice staff . No complaint

Samantha Moscato

Amazing experience every time I go there.. Special mention to Dr. Chiara Palumbo who was so compassionate, caring and great throughout the entire exam. The best hospital with the best staff!

Lilit Isanyan

Very supportive staff, perfect hospital, good specialists!! Special thanks to nurses!

ahmed hachami

(Translated) Excellent hospital, very good service especially the emergency, a very good team bravo .... (Original) Excellent hôpital, un très bon service surtout de l'urgence, une très bonne équipe bravo....

f h

I have been to their ER twice. Once I was sent to Herzl clinic after preliminary exam, another time I waited in the ER to be seen by a doctor. I waited about 5 hours and when the doctor arrived everything moved swiftly. Doctor was super nice, attentive and caring. All the nurses were very nice although I noticed 1/2 that seem to have chosen the wrong profession. Both of the times I had great doctors and I'm very satisfied with the service I received. Average wait time in Canada is around 7 hours and people who arrive in emergency are treated based on the severity of their condition. So it was only fair that patients who arrived in an ambulance or were very sick were treated before me. Thanks for your service Jewish General!

Luna A

Good

Natasha “Bluelilly”

Very good hospital

Natasha “Bluelilly”

Very good hospital

MA. M.

(Translated) Worst post-operative service I have seen. The staff did not seem to want to answer our questions during the discharge, unable to get a follow-up for months despite an abdominal drain in place, the administrative agents on the phone give themselves medical advice (wrong by the way) or tell us that they will remind us without ever doing so. We had to "fight" with the hospital for weeks after the surgery to get minimal services. Lucky that I work in the health field and that I was able to notice it when literally someone told me anything on the other end of the phone. (Original) Pire service post-opératoire que j'ai vu. Le personnel ne semblait aucunement vouloir répondre à nos questions lors du congé, impossible d'obtenir un suivi avant des mois malgré un drain abdominal en place, les agentes administratives au téléphone se permettent de donner des conseils médicaux (erronés en passant) ou nous disent qu'elles vont nous rappeler sans jamais le faire. Nous avons dû "nous battre" avec l'hôpital pendant des semaines à la suite de la chirurgie pour obtenir un minimum de services. Une chance que je travaille dans le domaine de la santé et que j'étais en mesure de m'en apercevoir quand littéralement on me disait n'importe quoi à l'autre bout du fil.

Tokyo Diablo

Absolutely terrible. The Covid-19 testing is very efficient but that’s all. The staff at this hospital are lazy, inefficient and rude. Quebec has the worse health care system in this country. I would not want to get old here and look forward to moving away.

Ronaldine Cadet

(Translated) The hospital where I was born so I have vague memories it's been a long time since I set foot there (Original) L’hôpital où je suis née alors j’ai de vagues souvenirs ça fait longtemps que j’y ai pas mis les pieds

linda el-kai

(Translated) The best hospital in Montreal on the medical side for the service on the floors kindness service day and night thank you for all the groups thank you (Original) La meilleure hôpital à Montréal côté médecine côté service dans les étages gentillesse service jour et nuit merci pour toutes les groupes grand merci

henry_b12

Had a bad experience but I'll spare you the details. Ultra-long waits as is the norm in Quebec hospitals. The employees were nice though.

Anastasios Mahmouridis

Er very busy

Murray Levine

We are glad to have this hospital so close to home... great staff and services

M.J Kaviani

Awful urgent department, no discipline, worst service, no responsibility. 1 star is too much for them.

Mfinity44

Not going back to the emergency again! We waited from 10am til 6pm for blood results which at the end of it gave my gf anti inflammatories for her stomach meanwhile my gf has a failing liver that's been diagnosed and they told us everything with her liver was fine and sent us on our way like nothing! These doctors have students which you dont even get to talk to the dr themselves. Worse experience. I wonder if you need to be dead to walk in there and get some proper medical help

omer khan

Worest hospital ever..... waited 9 hours for a doctor ...

Angela Beauty

I had one Surgery at this hospital good Doctors and nurses ,doing my blood test every month at this place they're professional and quick !

Joan Farrell

The nurse, X-ray technician, cast technician and doctor were all very professional! I especially appreciated the Dr’s assistance.

Cindy Clark

The administrative staff is disgusting. Sitting in the waiting room for a loved one to come out of surgery watching the two secretaries chat and flirt with orderlies and not signing people in or doing their jobs. Waited 10 hours for news on loved on , had to actually flag down a doctor to give us assistance. We've had the same luck through the whole hospital with any department. It is a shame because I think the hospital itself is a good one and the doctors are wonderful but I cannot believe the level of incompetence there is for the administration staff. If you are reading this I urge you continue to voice your concerns. I have been compiling a list of complaints for months since my ordeal and have found over 1000 people with issues and I plan to make a large formal complaint.

Astrit Tollovina

My father was treated as an animal. Shame on the corrupt government for allowing these institutions exist.

Lucie Daoust

(Translated) Excellent hospital, knowledgeable staff and caring doctors, but do you really believe that such furnishings should end up in a hospital that must be a sterile environment. Unacceptable! I would like to see the furniture of the managers? Would they agree to use this bedside table to place their belongings? (Original) Excellent hôpital, personnel compétent et médecins attentionnés, mais croyez-vous vraiment qu'un tel ameublement devrait se retrouver dans un hôpital qui se doit d'être un milieu stérile. Inacceptable! J'aimerais voir l'ameublement des gestionnaires? Accepteraient-ils d'utiliser cette table de nuit pour y placer leurs effets personnels?

wided bejaoui

(Translated) We waited for the emergency from 8 pm until 7 am the next day for a work accident and that the patient feels a lot of pain. Is this emergency service correct? (Original) On attendait a l'urgence depuis 8h pm jusqu a 7h am le lendemain pour un accident de travail et que le patient ressent bcp de douleur. Est ce correct ce service d urgence ?

Hosam Elserti

The worst hospital in the whole world, I'm there already in the emergency department had to wait for 6 hours before a doctor comes and see me, did a blood test and an x ray and have been wating now for another 2 hours and still no one came to see me, and when i went to one of the nurses to ask her when will the doctor see me she answered me in a very rude way cuz she was busy texting on her phone and i interrupted her of course, would never recommend it to anyone if you really can avoid going there dont go, i hope they can learn anything from CHUM hospital doctors and nurses

Mihai Valentin

Can’t go in without green pass

indi balroop

I hated my experience there and will NEVER go back!!! I'm 41 and had gotten pregnant, I went to the hertzl clinic at the jewish general hospital and saw a resident doctor there. They treated me as if I was a 20 year old and pregnant!! I WAS SUPPOSE TO BE CONSIDERED HIGH RISK AND NOW MY BABY IS DEAD!! They never put me on medication for my situation, they never educated me on being older,pregnant and being a high risk pregnancy. . Nothing!! When the situation became really bad at 23 weeks all they said was to terminate the pregnancy. No explanation, no indication as to why. I was suppose to be on medication, monitored closely because of the situation and because of their lack of knowledge and caring. My baby died in my womb!! The Jewish general hospital and the staff are horrible people!! If it wasn't for the doctors at the Glen/Royal Victoria hospital I would have never known the real situation. If you're older and pregnant the staff and doctors are great at the Glen and will take care of you.

Alexandre Debargis

Nice hospital blending new and old. The nurses are nice and attentive.

Olga Belmouloud

Before I write this review I would like to ask WHAT IS WRONG WITH THE HEALTHCARE SYSTEM in Montreal? Or with doctors? Is it a mentality to not care about other people? I have never in my life seen and experienced anything worse than healthcare services here in Montreal, nowhere. I am sure many deaths could be avoided if treated properly. Well, I was admitted to that hospital having palpitations and completely unable to sleep for 3 consecutive nights. And it was quite torturous as each time I would try to sleep I would get up with laryngospasm. Its when you cant BREATH, not breath in not breath out, and when I would finally get air, I would have crazy palpitations. I had a high hope for getting help at that hospital. Stayed there one night waiting for help, I was super sleepy but even at hospital sitting I would come back to sleep for a second and get up unable to breath at all. I was crying inside and hoping for help. I saw a young smiling doctor and asked her with tears in my eyes to help me as I didn’t know what to do. And obviously I couldn’t handle it longer, specially having a breastfed baby at home. So that smiling doctor told me that everything was fine and that I should come back home:(( I still tried to ask, but it was just useless. With the same smile I was left alone with my problem….I had to search for help in another country and thanks God I got it. But today I got an online access to my analysis which I did at that hospital that day in emergency and found out that my TSH was 12! When the normal level is maximum 4.5. Is it considered as a normal result for those doctors? No one even told me about that! I have known about it 1 year later, today, on my own. I am disgusted with their services. I lost there my time needing an emergency assistance. I highly recommend to other people to register on carnetsante...website and check their blood results there. As doctors here don't care much about you.

Judy Szabo

Rude and impatient secretary, went to another clinic .

Jason Wart

(Translated) No parking (Original) Pas de parking

Jimmy Brown

Dr. Shamy let us down. She gave up on my uncle without trying hard, I’ll forever have to live with knowing that we went to the wrong hospital and this cost my uncle his life.

Sanal D

Take for jerush

Antar Yah

Worst experience ever, the emergency staff is so incompetent, I ended up going back home after 6 hours waiting.

Vanessa Exilus

Patients food is always cold! Patients are treated rudely by staff! Terrible hospital! Would not recommend!!!

hareem princess

Most active staff I have seen in Canada, they really take care of they concern and work which shows I would highly recommend this hospital in case of emergency, they ER AS ER not like "LaSalle" hospital to leave you on broken chairs to die...

Vix S7

Great service urgently qent to the hospital with abdominal pain amd saw doctor after 30 mins that gave me something for the pain. Stayed 10 hours but it still wa great and professional service

Sheldon Cwinn

No hospital is perfect but this one is so much better than most.

Reneluse Jonathas

(Translated) Too great (Original) Trop super????????

Ron Pepper

Great staff in Gastroenterology

Anne Goldwasser

Terrible office staff. You can leave a message to most departments and never receive a call back. The worst was the secretary of Dr Mydlarski in the eye department. I tried to make an appointment and called 4-5 times. I never got through to the secretary. One time I managed to reach someone you put me through. I was told by the doctor’s secretary that oh I got your message but I don’t have time to call everyone. Then it was to early to make the appointment and I had to start this nonsense again. When we had the appointment for my dad unfortunately the doctor was sick. Not a problem with that but the secretary got the phone recording saying no service at that number she could not even bother to look in the chart for next of kin to contact me. Finally went to see the doctor he was nice. We were not even told which waiting room to seat in, as they were chairs in front of her office. She never called me for the follow up appointment as she promised as it was to early to book

Melina Yerazian

(Translated) To avoid! (Original) À eviter!

Melina Yerazian

(Translated) To avoid! (Original) À eviter!

Anne Blanchard

(Translated) June 2017. I showed up at 7:30 in the morning with my 82 year old mother who has Alzheimer's disease. My mother was injured in the shoulder. At 12:30, I insisted that the doctor give him an opinion and this, after an X-ray, an electrogram, a blood test ... Anyway, my mother was crying, she was exhausted. And, me after 4 and a half hours constantly telling her what was going to happen because, because of her illness, she forgot and I have to repeat my explanations every five minutes ... my patience was exhausted. The doctor absolutely wanted her to pee for one more test: a urine test ... Twice I tried to pee her in the potty ... impossible. We were moved to the family room to wait for the doctor's diagnosis ...... And there we were 4 stretchers glued against each other ... to wait ... One of the patients had the diaper in the air ... My mother cried and her anxiety overflowed from all sides. I insisted on seeing the doctor and the staff was not cooperative. Finally, because my mother cried and kept repeating the same words, they accelerated things. Did my mother come out worse off than when she went to the emergency room? I am patient with her but not with the staff who do not know how to recognize that Alzheimer's disease is difficult for the person affected, but also, for the one who watches over this person. In short, the doctor should have kept to the essentials, an x-ray of her injured shoulder and dropped the other tests because, she had no history. (Original) Juin 2017. Je me suis présenté à 7:30 le matin avec ma mère de 82 ans qui est atteinte de la maladie d'Alzheimer. Ma mère était blessée à l'épaule. À 12:30, j'ai insisté pour que le médecin lui donne un avis et ce, après une radiogtaphie, un électrogramme, une prise de sang...Bref, ma mère pleurait, elle était à bout. Et, moi après 4 heures et demi à lui répéter sans cesse ce qui allait se passer car, à cause de sa maladie elle oublie et je dois répéter mes explications à toutes les cinq minutes...ma patience était à bout. Le médecin voulait absolument qu'elle fasse un pipi pour un test de plus: un test d'urine...À 2 reprises j'ai essayé qu'elle fasse pipi dans le petit pot...impossible. On nous a déménagé dans la salle familiale pour attentre le diagnostic du médecin......Et là on était 4 civières collées les unes contre les autres...à attendre...Un des patients avait la couche à l'air...Ma mère pleurait et son anxiété débordait de tout côté. J'ai insisté pour voir le médecin et le personnel n'était pas coopératif. Finalement, parce que ma mère pleurait et répétait sans cesses le mêmes propos, ils ont accélérés les choses. Ma mère est ressortie plus mal en point que lorsqu'elle était entrée à l'urgence? Je suis patiente avec elle mais pas avec le personnel qui ne sait pas reconnaître que la maladie d'Alzheimer est difficle pour la personne atteinte, mais aussi, pour celle qui veille sur cette personne. Bref, le médecin aurait du s'en tenir à l'essentiel, une radiographie de son épaule blessée et laissé tomber les autres tests car, elle n'avait pas d'antécédents.

Karine Allard

(Translated) I had excellent service (Original) J'ai eu un excellent service

Marites Tanglao

I have been hospitalized for a week now, very good experience everybody are so caring, Doctors, nurses, all the staff are doing their jobs. To all of you: God bless you all, may the Lord give you the strength & good health you need. The meals are incredibly delicious.

Nicholas Karkas

(Translated) Service of trust and excellence. No fuss about cutting corners in any sense; here, the patient and his well-being come first and you can feel it. (Original) Service de confiance et d'excellence. Pas d'histoires de couper des coins ronds en aucun sens; ici, le patient et son bien-être priment et ca se ressent.

Monica Foote

Very professional and caring staff during my surgery and afterwards

spaska siderova

Excellent!

linda monette

(Translated) Very good service and kind and warm staff, out of the ordinary. Thank you (Original) Très bon service et un personnel gentil et chaleureux, hors de l'ordinaire. Merci

Hashmat

ER doctor Michael Engo kept trying to walk away from me as I tried to ask him questions about my diagnosis and was very condescending in his answers. He showed a lack of maturity and bedside manners

Emily Homer

We've had a couple ultrasounds here, both went smoothly for the most part. However, getting a hold of the OB unit (or anyone on the phone for that matter) has been a nightmare every time. Currently trying to schedule a 32 week ultrasound, have called literally 13 times in the past few days (have tried several other times in the past two weeks) and the phone just keeps ringing and nobody ever picks up. I finally went through the general hospital number to try that way, and was told "I can't do anything about that, you just need to keep trying". We're just a couple weeks out from needing the ultrasound done and I'm feeling really frustrated at how hard it is to get a hold of someone to schedule our appointment.

Score Rating

Really bad service

m moon

The absolute best doctors and treatment for cancer. Made a difficult time in my life much much easier.

Laurence Perron

(Translated) I went to have my blood drawn and the service was very quick. However, the reception was very cold and the staff seemed impatient to me. (Original) J'ai été faire des prise de sang et le service a été très rapide. Toutefois, l'accueil a été très froid et le personnel m'a semblé impatient.

Anahita Faridmarandi

Terrible service ,beside that you will be categorized there! I went there with stomach pain, just look at the some of the questions in the reception: 1.where are you from originally? 2.what is your job?

Chanel Perreault

I was brought the JGH ER after suffering a series of head strikes in late April. The nurses (Nurse Linda and Ryan, if I recall correctly) as well as the psychiatrist (can't remember the name) were all excellent, even in the midst of a pandemic. They really seemed to care and approached me with compassion despite the situation. I appreciate that more than anyone knows, and I am glad that they were there to provide me care. The only thing I would critique is that I was not given water for 6-7 hours and I was severely dehydrated by the time the breakfast tray rolled around. However, the experience I had with the doctor was not that great. I saw her briefly (2-3 minutes), and she asked me if I ever hard voices. When I said no, she left and did not ask me about the head strikes, pain, or other symptoms. I received no care and was not given a CT. At discharge, I was told I should follow up with my PCP regarding getting a CT, but with the pandemic, that has been largely impossible. I continue to get frequent, bad headaches (which I didn't get before), and I am concerned that this is related to the head strikes I got back in April. I really wish they would have checked me out while I was there so that I would not be living with the consequences in the present. So, in total, a mixed bag. I know it is that way with all hospitals.

Kristine De Vera

Caring nurses at this hospital.

fallaque carlos

(Translated) wow service! (Original) un service de wow!

Nadese Giroux

(Translated) I had a urinary tract infection and I was treated very quickly in two hours I was already out with my prescription in hand !! (Original) J avais une infection urinaire et j ai été traiter très rapidement en deux heure j était déjà sortie avec ma prescription en main !!

platine dj

The woman w the back problem should know better. You need to go to a CLSU not the emergency. Don't blame your lack of reasoning on the hospitals! The JGH is excellent!

Mengyuan Zhang

Best hospital we’ve been to! Doctors take time to talk to you and investigate, building is clean and well maintained. And they have multilingual staff! And every time we are lost in the building there’s always some staff spot our confusion and offer help!

Lise Tremblay

(Translated) Monday evening, in the emergency room of the Jewish Hospital, a guard rebuffs a man who wants a taxi. A nurse leaves her glass shelter to help this man who doesn't know how to use the phone to call a taxi. Later, this nurse comes to ask me what I'm waiting for, I who am almost the last still in the waiting room and makes sure that a doctor will see me. His interventions were reassuring. Good luck to you Madam! (Original) Lundi soir, dans la salle d'urgence de l'Hôpital juif, un gardien rembarre un homme qui veut un taxi. Une infirmière quitte son abri vitré pour aider cet homme qui ne sait pas comment utiliser le téléphone pour appeler un taxi. Plus tard, cette infirmière vient me demander ce que j'attends, moi qui suis presque la dernière encore dans la salle à attendre et s'assure qu'un médecin va me voir. Ses interventions ont été rassurantes. Grand bien vous fasse Madame!

Yolima Arrigui Castro

(Translated) Bad attention to triage ... the nurse thinks herself a doctor to give diagnoses at triage! (Original) Mauvaise attention au triage ... l'infirmiere se croit medecin pour donner des diagnostiques au triage!

Nat Fig

Came to emergency, left after surgery. I recieved really great care overall. And I wish I remembered the names of all the fantastic people I dealt with or observed. The medical student in ER, who questioned me and immediately returned with the doctor on call. The ER doctor who is a great teacher/mentor. Was professional, yet human. The evening shift security guard who interacted with many people, chatting about everything and nothing... but changing the thoughts of people who may be there for scary reasons. The 5th floor day shift nurse, who had a sunny personality and immediately put me at ease. Her sweetness and silliness made me feel better. The post op nurse who was so patient with all my needs. Her bed side manner was gentle and generous. She explained most of what was happening to me and what was normal. And the assistant anesthesiologist who was my angel in the operating room. She took most of my fears away because of her aura. She gave me the time I needed and made me feel safer. I would also like to say (and not because I am complaining). Please remember, most people don't know what is happening so I know you need to repeat things to every patient (and that can be tiresome for you) but for them it's the first time. Waking up in post op, the first few times, without a voice scared me. I would also like to say, I got the sense that ER sending cases to surgery upsets the team. I think there may need to have some conversations and perhaps consider some cross training to understand each other's issues. Again this is not a complaint, just an observation from a patient... I thank you all. I appreciate you more than you know.

El “Karl” Karl

Emergency is made for patients gravely accidentally heart attack broken legs or hands graves or insuperable crisis people in good health should not going to emergency family doctors should resolve the problems but the system is rowing

Prescillia Salumu

(Translated) More bad than them, you literally die. Nurses inhospitable, cold ... frankly going to this hospital in serious condition means signing your death warrant (Original) Plus nul qu’eux , tu meurs littéralement. Infirmières inhospitalière , froid ... franchement aller dans cet hôpital dans un état sérieusement grave , c’est signer son arrêt de mort

Robert Turcotte

(Translated) The service is amazing. The staff are attentive to our needs. I have been operated on twice for one day surgeries and each time it has been very effective. The hospital is not the most modern, but we patients do not see the difference. It is suggested to take the paid parking lot of the hospital because in the surrounding area there are only places with vignettes for residents of the area. I recommend this hospital without hesitation. (Original) Le service est incroyable. Le personnel est à l'écoute de nos besoins. J'ai été opéré deux fois pour des chirurgies d'une journée et chaque fois ça été très efficace. L'hôpital n'est pas le plus moderne mais nous patients, nous ne voyons pas la différence. Il est suggéré de prendre le stationnement payant de l'hôpital car aux alentours il n'y a que des places avec vignette pour les résidents du secteur. Je recommande cet hôpital sans hésiter.

I.Q. Psi

After almost 3 years of experience as a patient with this hospital, I can only speak from the experience gathered. This is not a good hospital. A patient has time to die running in and out of depts. trying to get help. It is time consuming and expensive. Even the ombudsman, Rosemary Steinberg, doesn't do her work and would rather defend the corrupted physicians. Why is she even there? She doesn't represent the people; she represents the illegal activities of these physicians; she has no back-bone to stand for the patients. Sadly, I have also noticed that Christians (and one would think that such prejudices would be a thing of the past?) are always placed at the end of a waiting list. Most of the physicians are arrogant, incompetent, self-serving, and it is scary to witness the lack of knowledge the specialists have. I am still suffering and now must find another hospital if I don't die in my bed first. The physicians will never admit their mistakes; it's like a clique mentality and if you speak with them rationally and logically and they don't like this, they will vent out their prejudices in your medical dossier and walk down the corridors like they believe they are the most superior people on this planet. I went to this hospital to receive help and they had me running around in circles. This is not a good hospital.

Henry Garceau

not bad

Bailo Diallo

(Translated) It is the worst hospital in Montreal I lost 2 pregnancies this year I arrived in time I had pain that I had never had I cried until I went to bed they did nothing I am disappointed if I could have given zero star I will surely do it the nurses al welcome are null (Original) C est le pire des hôpitaux a montreal j ai perdu 2 grossesse cette annee je suis arrive a temps j avais des douleurs que je n avais jamais eu j ai pleuré jusqu'à me coucher au sol ils n ont rien fait je suis deçu si je pouvais donné zero étoile je le ferrai sûrement les infirmières a l accueille sont nulles

Corina Galos

Huge waiting time at emergency! Was there with my mother for abdominal pain After 8 hours we were still waiting for what is called a re-evaluation Not sure how long the wait is in other places. Poor Canadian healthcare system!,! Will try the private clinic experience next

susan herscovitch

ER and ID department took excellent care of my husband after a leg wound got infected. We were very grateful for the excellent care

Ali Nassour

Rude and disrespectul.

Navkiran Sidhu

Very bad experience i ever had in life about hospitals....waiting period is too long...nobody bother about your pain... Poor assessment and poor care

Dhubi Jega

The worst ER experience Ive had yet. Waited close to 3 hours only to find out there had been a mistake in the names and my mother had to wait even longer to see a doctor from the time she had come in! Not happy with the service we have gotten.

Simran Kaur

Some of the nurses are rude. Our grandfather is on c7 floor the nurse on charge for labor day was rude, didn't know how to approach with family.. we are there to visit our grandpa every day.. if you ring the call bell at 10hoo they will come 3 hours late.. that's there routine..

Roger McDonald

Went Feb 22 engology scope the doctor filled a requisition report for GI scope suppose to be faxed called today all mourning on phone nobody has a clue what I'm talking about guess I will go in by ambulance to ER start all over again ???? please help I'm having trouble to swallow solid foods I been trying all last week where my report went to .on the report it says fileria never treated was suppose to be sent to gi department I called today Monday March 8 nobody has a clue lucky before I handed it in to secretary I took a picture of the report another place they don't care

Martine De Koninck

I was operated during the pandemic. Everyone went out of there way. Helpful, kind. It was a very positive experience. The Gynecology/ Oncology dept are all amazing. Thank you. Martine Masson De Koninck

B P

Great ER and hospital. I had to go to the ER 3 times and I'm not Jewish nor a native English speaker. All made an effort to speak French and some were French speaking natives. I commend them all. On weekdays early afternoon with a serious issue I waited 2 hours before seeing a doctor. On Saturday night I waited 5 hours plus 1-2 in the observation room (I slept). I put my coat on top of me while lying down on the bed, then a man nurse came and offered a blanket. The ER doctors are highly trained, young and I trust their expertise. They study 10+ years for that. They are not family doctors, if you think they're going to explain stuff for 30 mins etc. you best forget about that. They're here to cater to the emergency component of the situation, and other parts of the healthcare system have to do the rest (CLSC, clinics, specialists etc.). Yes coordination is not easy, even in the smallest business it isn't so imagine this. The way it's set up is they stack patients in observation rooms which surround some central workplace for the doctors and nurses etc. Sometimes someone will come in and do some initial preliminary work, like an intern, then they will go back there and most likely work with teammates to figure out what to do next and bring in someone who's more senior if need be. When you're in the observation room don't be anxious, try to relax and sleep if possible. Even if I was paid what they're paid I would NEVER do the job they do, the stuff they have to see and the risks they're exposed to, I find they're really courageous and I'm thankful people like them will do the job. It's not like the JGH has to solve all the systemic problems healthcare has, like people like me not having a family doctor. It's a big hospital with lots of people. During the day it feels like a mall. I'm really happy to have an hospital like that nearby really. For blood work in the hospital, it took about 50 mins before I was processed, which is reasonable considering there were about 60 people before me when I showed up (they have a timer showing an estimate and it's pretty accurate). Infectious disease clinic is very busy but I saw a doctor after some 2 hours and had an appointment and there wasn't much delay. I wait more at the dentist. I had a question so I phoned the clinic and left a message and the assistant returned my call the next day. I even phoned the ER a few hours after some intervention because I wanted to make sure I understood the instructions correctly because I was stressed out and so I was able to speak to the ER doctor I saw, which I found truly amazing. Another doctor had given me his business card with an email and suggested I kept him posted about something then ultimately asked me to come by the ER. They all have their methods but they care about their work and their patients, even though they have to rush and they're under crazy pressure. Most clinics I know are about travel and vaccination and most won't even take new patients to analyze blood work or deal with any serious emergency and I'd wait just as much to see someone who will need to refer me to specialist. Nothing is ever perfect but it's very very good. I wish in the ER they put mats or something so that you can lie down and sleep, and I wish they had an electronic board to show who's being called with their picture showing up instead of a nurse shouting names which hinders your sleep while you wait. I'll bring a yoga mat next time (hopefully there won't be a next time but hey.)

Rif Fri

Waiting endless amounts of time for no good reason!!! Zero communication between employees

Tran Nhi

I came this morning at 7.20am to the Infectious Diseases Department, and until now 11.20am I am still waiting!!! When I came to ask the lady in the front deck at E0064 that I saw people who came after me got to see the doctor first (while the rule says first come first serve), she seemed impatient and raised her voice. I asked her in such a respectful tone of voice but she was so rude as if she is doing me a favour. Disrespectful!!!! Will never come back!

Fayçal BERRIAH

A big waist of time.

KOFFI OLGA

(Translated) Very bad experience. More than 6 hours after recording and nobody saw me for my pain ... It's too bad (Original) Tres mauvaise expérience. Plus de 6h apres enregistrement et personne ne ma vu pour mes douleurs... Cest bien dommage

G77P5sDQ3tCWuSg

Wanted to get a consultation for a dental implant, told I would have to wait 6 months because they had 20 patients on the "list" and they were taking one a week. They called me 1 YEAR LATER for an appointment and gave me a one and only date and time slot, I asked for an alternate date/time because I couldn't make it then and all they could offer is to put me back on their waiting list with an indefinite future date. If this had been a quasi-emergency (and they don't differentiate between an emergency or not) JGH wouldn't have been an option at all with the ridiculous wait periods and no option to choose time/date, only proffesional services would've been viable if you can afford double the price.

Swage!! ibike For Life

Waited 5 hours for asthma treatment ????????????????????????????????????

Sona Naqqar

The best hospital in Montreal! Everybody is professional and kind

Talia Rosenberg

absolutely terrible hospital. nurses pay no attention and could leave patients alone for hours, turn a blind eye to patients in need and could leave them alone in pain. disgusting

Houhou Zer

(Translated) If I can give 0 stars I do not hesitate..I almost lost my baby at two points .. the gynecologist broke his arm to make it out by cesarean way. And she remained indifferent ... and in the same week broke a leg of another baby .. it looks like she does butchery not gynecology and thereafter .. they did not do a good diagnosis at intensive care .. so they did not understand what his illness is .. they later gave high dose fontanyl which impacted his kidneys .. nurses chew gum in the intensive care while that is forbidden .. i asked her transfer to the children or ste Justine they did not accept .. but when i insisted to do an ultrasound they sent it to the children because they saw that it has a problem .. they took. Like a rat of experience .. (Original) Si je peux donner 0 étoiles j'hésite pas..J'ai failli perdre mon bébé a deux repises.. la gynécologue a cassé son bras pour le faire sortir par voie césarienne. Et elle a resté indifférente...et dans la meme semaine a casse une jambe dun autre bébé.. on dirait elle fait de la boucherie pas de gynécologie et par la suite.. ils n'ont pas fait un bon diagnostique au soin intensif.. donc ils n'ont pas compris c'est quoi sa maladie.. par la suite ils ont donné du fontanyl a forte dose ce qui a impacté ses reins.. les infirmières mâchent de la gomme dans le soin intensif alors que c'est interdit.. jai demandé son transfert au children ou ste Justine ils nont pas accepté.. mais quand jai insisté de faire une échographie la ils l'ont envoyé au children car ils ont vue qu'il a un problème.. ils l'ont pris. Comme un rat d'expérience..

goldy stein

Waiting time is unbelievable Was Waiting from 8am till after 4pm for a stupid visit

Frank Lemarin

They are racist. I'm saying that as a white french speaking person. I showed up with a ruptured appendix, they made me wait the first triage even if it was obvious to everyone that I was suffering. The second triage nurse set me for priority. When I was waiting for the first triage a jewish person showed up , he said he had ruptured his appendix. He skipped the 2 triage and when I entered the emergency room he was readying his self for a CT Scan (drinking the juice). The doctor pushed with all his weight on my appendix , made me wait for hours for an Xray than pushed again violently where it hurts. He finally decided I needed a CT scan , hours after the jewish person had his and was gone (of course his appendix was not ruptured). After 12 hours and 2 morphin doses they realised I was right. The nurse didn't gave me my antibiotics before the operation. Don't go there unless you are jewish or you will be treated like a second class citizen. I want to point out that the hospital and emergency room were practically empty (which is nearly impossible for an hospital in Quebec) and now I understand why. It should not be a public hospital.

Monica Dimos

(Translated) Terrible service on the postoperative orthopedic floor, especially nurses and assistants. No respect, aggressiveness, to pass his frustrations on the patients, gossip behind his back by these women, behavior of primates, is not a way of treating patients, Unacceptable !!! Zero over zero. I will take the photos of these people and submit them to the recruiting department. It is unacceptable that such bipeds take care of other people in a hospital. A shame . (Original) Service exécrable a l'étage postopératoire d' orthopédie , surtout des infirmières et personnel aidant . Aucun respect , agressivité, passer ses frustrations sur les patients , des ragots derrière son dos par ces femmes , comporement de primates , n' est pas une façon de traiter des patients , Inacceptable !!! Zéro sur zéro . Je vais prendre les photos de ces personnes et les soumettre au service de recrutement . Inadmissible que de telles bipèdes s' occupent d' autres gens dans les un ' hôpital . Une honte .

Valentine LOI-FERNANDEZ

(Translated) The medical services are very good but it is a bit of a maze and the secretarial services are not very talkative. In short we go there for the care but we should not expect more (Original) Les services médicaux sont très bons mais c'est un peu un labyrinthe et les services secrétariats sont pas très loquaces. Bref on y va pour les soins mais il ne faut pas en attendre plus

Santa Fe

(Translated) Very good service the wait staff ok very attentive. (Original) Très bon service l'attente correct personnel très attentifs .

Vg G

Wait time.

La Leh

Very irresponsible staff in urgent department we spent 12 hours on a chair for seeing doctor. It was very bad experience

Spiros Giannoulakis

He was very professional it was verry fast didint wait to long!

Nicolas Gariépy

(Translated) I went to the emergency last Sunday because it seemed to me to have a post-operative infection and a first doctor mentions me that there is nothing special then the head doctor confirms me the same thing. 2 days later the situation is complicated and I have to go back to another hospital to finally be told that there was a serious infection! I do not recommend this emergency! ! (Original) je suis allé à l'urgence dimanche passé car il me semblait avoir une infection post-opératoire et un premier médecin me mentionne qu'il n'y à rien de spécial puis le médecin-chef me confirme la même chose. 2 jours plus tard la situation se complique et je dois retourner à un autre hôpital pour finalement me faire dire qu'il y avait une grave infection! je ne recommande pas cette urgence! !

M U

Have been to JGH for my wife's pregnancy with doctor Koby and the doctor and everyone in the staff is extremely helpful and accommodating. The hospital is very well kept and the wait times whenever we've been there either to meet the doctor or the laboratory has been low. It's a Montreal institution and deservedly so.

ari raj

I have been to this hospital ER many times. The same thing over and over. Some nurses, triage and information desk staff treat patients horrible. Their attitude makes it seem like they are doing the people a favor. They have completely forgotten they are providing a service and actually just doing their job. You say hello and they start raising their voice. The biggest joke is a sign that says to treat the staff with respect or else the patient will be escorted. I have had some great nurses and doctors here but unfortunately it is overshadowed by the angry bunch.

Yehya El shehabi

Sorry to say that I because I had good experiences when I had my surgery in 2016 but I had 3 back surgerys on November 2021 w surgerys in 17 days was really bad and horrible the services some nurses not respect and rude I had my 2 vaccines I had the test before the first surgery was positive than I had other one after 2 day before the second surgery was low positive for 3 days than they find out I'm positive and its wrong result for other person they make me crazy and feel so bad

Call me Maely

(Translated) Waiting time too long, so that at the end it does not find the cause of my pain, the worst is that to complete the exams they asked me to come back the next day and redo emergencies, something I did not do Of course, I will never go back (Original) Temps d attente trop long, pour qu a la fin il ne trouve pas la cause de mes douleurs, le pire c est que pour completer les examens ils m ont demandé de revenir le lendemain et de refaire les urgences, chose que j ai pas faite bien sur, je ne retournerai jamais labas

Marie Pierre

(Translated) Non-professional rotting service (Original) Service pourrit personnel non professionnels

Sivakumaran SIVAPRATHAP

(Translated) Anything the urgency. The doctor barely sees me and just says by touching my foot that I have nothing and can go. I had the right to no analysis nothing at all ... What is the point of waiting hours and hours to receive no treatment and that we are taken outside? (Original) N'importe quoi l'urgence. Le médecin me voit à peine et dis juste en touchant mon pied que je n'ai rien et que je peux partir. J'ai eu droit à aucune analyse rien du tout... Ca sert à quoi d'attendre des heures et des heures pour recevoir aucun traitement et qu'on nous sort dehors ?

Tony Aoude

Phenomenal service and treatment.... Don't do anywhere else.

najibulla jalandari

I had a fracture in my left hand went to see doctor konstantsaupolus something like that his name , he never did a xray and he was in hurry looking at girls ass .. Told me ur hand is good now you can do some exercise so i left and i was happy But something didnt seem right on my hand went back did a xray at emergency Doctor told me ur bone is healed totally improper. I ask them for a surgery they said we cant do that nowi have my hand fkkk bcz of them I will sue them

ijustwant mangosbruhh

Ok so a few months ago I was told I was not allowed back at the dental clinic....the receptionist is extremely rude and will dissrespectl anyone with questions or opinions ....not only did they charge me for emergency visits every time but they never told me about those fees including other fees they added in there....I was pissed to know that they swallowed 350 dollars from me told me my root canal was 350 six months later it went up to 750.... they have no idea what they are doing, also I called to get my invoice they refuse to send it to me had to call 3 times and argue with the same receptionist and had to yell at her so she could highlight all the hidden charges. She should not work there and some dentists should get fired since they told me my tooth was fixable. I went to another dentist and they told me it wasn't they removed and showed me how decayed it was.... the worst dentists ever.

M G

If you want to die then you're in the right place

Kitty Hoffman

Unfortunately I've had a series of medical emergencies over the past two months. Until yesterday I had nothing but praise for the emergency department. Yes, the wait time is outrageously long -- never less than 6 hours for a visit. But I found all the doctors who saw me to be thorough, courteous, respectful, and concerned; they called for the appropriate specialist consults and arranged follow-up visits with specialists. Excellent care. Until yesterday -- when the resident who finally saw me after a 5-hour wait acted as though I were wasting her time -- she relied solely on the info on her computer screen and kept rushing out to check it; she did not take a proper history; she did not ask questions about either my chest pain or my difficulty breathing; she never used her stethoscope. After a cursory glance at my vital signs on the monitor, she rushed out again and back to her computer screen, without informing me what would happen next. A nurse entered shortly after and asked if she could be of assistance, so I told her the story -- she was concerned, and told the senior doctor. After a while he came in with the resident, who proceeded to lie about her 'exam' of me. Neither of them took a history or used a stethoscope.The more senior doctor proceeded to contradict the diagnosis of two senior cardiologists in the same hospital. It was patronizing, dismissive, and very poor medicine. I was shocked, and left in disgust. I understand that it was a busy night, and that there were patients in more critical condition than I was. But that is no reason to treat me in a dismissive manner and neglect rudimentary procedures after I had waited 5 hours. Through all these months all my standard test results for the 'critical' cardiac factors have been normal -- I clearly do not have one of the standard cardiac conditions. At least 3 cardiologists, plus all previous JGH emergency room physicians, have understood that and looked for other underlying conditions for my serious symptoms. But this resident seemed to apply some kind of crude template in order to dismiss me. It was the worst kind of example of arrogant, disrespectful, 'machine' medicine. I'm sad to have to report this, as all my other experiences have been positive and I have been confident in all the other care I've received. This young resident needs a serious attitude adjustment, and to learn basic rules of initial consultation and bedside manner. At present she is a menace, and I will be reporting her. My advice is to avoid this emergency room on a weekend unless you are in critical condition and wheeled in on a stretcher by paramedics. Otherwise, the standard of care seems excellent, and the doctors (with this one notable exception) respectful and thorough.

James Kinsella

very efficient

Melissa Vergara

I went to the ER last week . It was tuesday morning because I feel a burning pain in my stomach with dizziness, and I vomitted. I waited 5 hours until I saw the doctor, during that 5 hours I vomit 5 times as well ,crying on pain and they just ignore me and some nurses are a little rude. I asked to have a new clean mask since my mask has vomit on it but she told me, “Just wait sit down I will come back to you “ while shes infront of her computer and the box of mask was just beside her. Its so simple and easy to just give one right? So i waited and she didnt come to see me so i went on the nurses station to ask again and then that's when she gave me a mask. I dont know whats happening but the way they work there is not good. They dont clean the table before and after getting blood for blood test as well. They should let the patient use the toilet when they need it rather than saying its still dirty you need to wait until its cleaned. I hope this could be fixed.

Barry Rolbin

Wow what a difference! I have unfortunately been going for emergencies with my mother (70's) kids under 14 and mother in law (60's). Was there last night by ambulance and they took care of her from start to finish. Always had someone to help and lead us through the process. My daughter was taken immediately with chicken pox ( as was I). No wait no worry. Unfortunately when my mother was brought in by airplane from Europe with a shattered ankle,with all her info and medication and a cast, we waited over ten hours for a specialist bto arrive in the morning. We could have taken her home and come back during the day( after 10 hours of travel). But all in all am amazing renovated facility. Great staff, maybe just instead of telling everyone walhat they want to hear, let us know we have the option to come back. Thanks again

nayat semerciyan

Terrible Day, More then 11hrs!! Took my dad to the ER. Since he was not VAX but had a negative COVID test result. Triage nurse still put him in a new emerge Ambulance Garage area for COVID patients. He was exposed to the virus all day. Horrible treatment, unclean, no staff, no food. Make sure you bring a jacket, food, water if you don’t want to starve. If you can avoid going to this hospital even better. Only one good thing few Drs are kind & very good.

Kalpesh Patel

came this afternoon at 13:00am to the infection Diseases Department, and until now 10:00PM I am still waiting!!! When I came to ask the lady in the front deck at E0064 that I saw people who came after me got to see the doctor first (while the rule says first come first serve), she seemed impatient and raised her voice. I asked her in such a respectful tone of voice but she was so rude as if she is doing me a favour. Disrespectful!!!! Will never come bac

M S

Worst hospital for emergency. We have been here for 6hours now and no doctor has came to see us. There is no one to respond what is going on. Suffering from pain is terrible enough, horrible human resource management at this hospital is 10 times more painful, devastating and nerve-wracking than your actual pain. Awful management and an obvious waste of our tax money.

Sara Busat

Best hospital in Montreal! Gave birth there twice and the nurses and doctors are super kind and helpful! Love this hospital!

K T

They are RACIST if you’re not jewish they are rude! And dont do there JOB espacially at the ER

Yoann Lussier

(Translated) One of the best hospitals in the city. While they are struggling with the urgencies full but the service is very courteous. The medical profession that takes care of you is dedicated, qualified and does not return to you by telling you that it is psychosomatic. (Original) L'un des meilleurs hôpitaux de la ville. Certain qu'ils sont aux prises avec les urgences pleines mais le service est on ne peut plus courtois. Le corps médical qui vous prend en charge est dédié, qualifié et ne vous retourne pas chez vous en vous disant qie c'est psychosomatique.

FAYZA RIFAI

They saved my life 15 years ago.

Christopher Margaritis

(Translated) It gives 0 services, it always takes a minimum of 4 hours before someone responds as if he laughs at the patients (Original) Il donne 0 services, sa prend toujours minimum 4h avant quel qu'un répondre c'est comme si il rit des patien

Khadija Belbahri

This hospital is ran like a zoo. I am currently looking into bringing a lawsuit against them for breach of privacy and professional negligence while hospitalized there in January. After the treatment I received from the head nurse and one of their doctors, I had to bring my complaint to the Ombudsman, whose investigation determined that the nurse did in fact breach my privacy. As a reminder, Quebec law forces the Ombudsman to get back to you with their findings within 45 days of the complaint being filed. The Ombudsman, Rosemary Steinberg, never contacted me to let me know of her findings. In fact, she sent me a letter indicating she would NOT be able to fill her legal obligation within the delay imposed by the law. I had to contact her myself to find out the investigation into the nurse did result in enough evidence to establish wrongdoing, however this same investigation was never completed into the doctor that committed these acts of negligence which have created subsequent health issues. For that reason the JGH is in direct violation of Quebec law and doesn't seem to care. My recent follow-up attempts led to no response from the Ombudsman. Considering the negligence that the hospital has shown on multiple levels, you can be sure it is a systemic issue. And if it is, I will make sure to bring legal action against the hospital so that they finally realize that they are subsidized with taxpayer money, and are therefore at our service in the same way law enforcement is. We shouldn't consider ourselves "lucky" to get incomplete treatment, or disrespected by staff. And we certainly shouldn't tolerate an Ombudsman who, instead of standing up for patients, breaks the law and thinks she can get away with it. That goes against the very reason she has a job in the first place. For your own sake, stay away from that hospital. No Montreal hospital has good service, but St Mary's is down the street and I haven't witnessed anything illegal happening there, on the contrary. You might be a bit safer there.

Kisha billey

Ridiculous

Jade Roy

The staff was very nice. Bravo to nurse cinthia at ER ( friday 15 @ 5am). Her work was efficient and she was very nice to interact with. the doctor were also great and the man at the triage was funny and kind. wait time is wayyyy to long i was there 7h but its like that everywhere.

Mary O

(Translated) Fast and efficient service. Helping nurses (Original) Service rapide et efficace . Infirmières bien aidantes

Alexandra Beauregard

(Translated) Arrival at 11:30 pm impossible to be accompanied by the person who drove me and who left his job to come with me. The person had to wait outside. Then an elderly couple presents the person at the reception offers the lady to go to the cafeteria. So saying that the person who accompanied me was thrown out like a pet is this normal it was cold. Shocked and upset in addition to being in need of seeing a doctor my registration took 2h30 of time I asked the manager when she thought I would go to the doctor. She assured me a maximum of 3h30 of waiting after 6:00 in the waiting room I left the hospital not only for all its waiting hours but also for fatigue after losing so much blood I left for my home and I will never return the low health info had asked me to go to a hospital in the next 72 hours I lost precious time for my health if you need a real health service don't you not return it is the worst mistake when you are really in a health emergency the emergency does not take seriously the most urgent cases is this normal the employees gave me wrong information they are passing people with less serious cases in front of me I would have them time to go to sleep 8 hours long they are suppose to take my temptions every hour not at all they do once. Extremely disappointed not to see a doctor frankly anything (Original) Arrivée a 23h30 impossible d'être accompagné par la personne qui m'a conduit et qui a quitté son travail pour venir avec moi .la personne a du attendre dehors . Ensuite un couple âgé ce présente la personne a l'accueil propose a la dame de se rendre à la cafétéria . Tant dis que la personne qui m'a accompagné a étais carrément mis a la porte comme un animal de compagnie est ce normale il faisait froid .Choquée et contrarié en plus d'être en besoin de voir un médecin mon inscription a pris 2h30 de temps jai demander a la responsable quand elle penser que je passerais devant le médecin . Elle m'a assuré maximum 3h30 d'attente suite a 6 h dans la salle d'attente j'ai quitté l'hôpital non seulement pour toutes ses heures d'attente mais aussi pour la fatigue après avoir perdu autant de sang je suis partie pour mon domicile et je ne retournerai plus jamais la bas info santé m'avais demander de me rendre dans une hôpital dans les prochaines 72h j'ai perdu du temps précieux pour ma santé si vous avez besoin d'un vraie service de santé ne vous rendez pas la bas c'est la pire erreur quand vous êtes réellement dans une urgence de santé l'urgence ne prend pas au sérieux les cas les plus urgent est ce normale les employés m'ont donner des informations erronées il sont passer des gents avec des cas moins sérieux devant moi J'aurais eux le temps d'aller dormir 8h de temps il sont supposer de prendre ma tentions chaque heure aucunement elle l'on fait une fois . Extrêmement déçus tout sa pour ne pas voir de médecin franchement n'importe quoi

Stephanie Belisle

(Translated) The hospital sends a 91 year old person who is sick in pajamas at -30 degrees in a taxi without ever calling the person who lives with him to advise him and tell him the tests etc. Which has been done. These completely inhuman. (Original) L'hôpital renvoie une personne âgé de 91 ans qui est malade en pyjama à - 30 degré en taxi sans jamais appeler la personne qui vie avec pour l'aviser et lui dire les tests etc.. Qui a été fait. Ces complètement inhumain.

Marg Cote

(Translated) The nurse who "changes" the severity of a patient: "You are able to walk and talk so there must not be an emergency. Or you have to go to a clinic." But here is what the government site says: Go to the nearest emergency department or call 911 if any of the following side effects occurs within three days of getting the vaccine: • hives; • swelling of the face or mouth; • breathing difficulties; • severe drowsiness; • high fever (over 40 ° C) • convulsions or seizures; • other serious symptoms (for example, pins and needles or numbness) And this person that we put to evolve the emergency tells me that the government was wrong !!! GRAVISSIME (Original) L'infirmière qui "évolue" la gravité d'une malade : "Vous êtes capable de marcher et parler alors il doit pas y avoir une urgence. Ou il faut aller dans une clinique. " Or voici ce que dit le site du gouvernement : Rendez-vous au service d’urgence le plus proche ou appelez le 911 si l’un des effets indésirables suivants manifeste dans les trois jours suivant l’administration du vaccin: • de l’urticaire; • une enflure du visage ou de la bouche; • des difficultés respiratoires; • une somnolence grave; • une fièvre élevée (plus de 40°C) • des convulsions ou des crises d’épilepsie; • d’autres symptômes graves (par exemple, un fourmillement ou un engourdissement) Et cette personne qu'on a mis pour évoluer l'urgence me dit que le gouvernement s'est trompée!!! GRAVISSIME

Paul Goyette

Great hospital and staff. Poor signage (read non other than generous families) on buildings to identify A, B, C D, E pavilions.

Gil Karout

I was very surprised to read the poor reviews. I have had 3 surgeries in the past 5 years and the medical team have always inspired confidence and trust. My most recent experience was outstanding from the receptionists, orderlies, nurses and of course doctors. I could not have asked for a more caring and compassionate team. I would not want to be treated anywhere else.

barry abdoulaye

(Translated) The emergency services are very bad with incompetent personal who have no liver and lack of humanism. They do not even have the ethics and the deontology of their trades I swear. My wife had two miscarriages in this hospital because of their incompetence and negligence. (Original) Les services d'urgences sont tres mauvaises avec des personnelles incompétents qui n'ont aucune foie et manque d'humanisme .Ils n'ont même pas l'éthique et la déontologie de leurs métiers je jure.Ma femme à eu deux fausses couches dans cette hôpital à cause de leurs incompétences et négligences .

徐岩

information give the direction accuracy

Yordan Lorenzo Hidalgo

Best Hospital in Canada

Wendy Bedard

Absolutely the best teams! We are treated like family and we love going to see them!

F B

(Translated) Oncology-Gynecology Department: VERY BAD EXPERIENCE, TOTAL LACK OF PROFESSIONALISM! Unfortunately, I had a medical emergency to treat in this hospital, in which I had to follow up. Here is a complete list of ineligible facts for this medical service: - The secretary NEVER responds and does not necessarily remind you - Dr. Susie LAU consults you once, but will never be present for your next appointment: NO MONITORING - Taking appointments 6 months in advance, but useless because the secretary will call you a week in advance to postpone your appointment by one month, or you change the doctor because once again, I quote "Dr. Susie LAU will not be here '' or '' Dr Susie LAU goes on vacation '' - You are returned to the room for a colposcopy with the presence of several students without even notifying you, let alone ask your opinion. - Dr. Shannon Salvador, for follow-up she will leave you with incomprehensible and endless voice messages. - Can not access his own medical record - Impossible to join one of the 2 doctors. - Interminable waiting despite taking appointment. - Only one person demonstrates professionalism medical assistance. I do not recommend this service! (Original) Service Oncologogie-gynécologie : TRÈS MAUVAISE EXPÉRIENCE, MANQUE TOTAL DE PROFESSIONNALISME! J'ai malheureusement eu une urgence médicale à traiter au sein de cet Hôpital, dans lequel j'ai du faire mon suivi. Voici une liste complète des faits inadmissibles pour ce service médical : - la secrétaire ne répond JAMAIS et ne vous rappelle pas forcément - le Dr Susie LAU vous consulte une fois, mais ne sera jamais présente pour vos prochains rdv : AUCUN SUIVI - Prise de rdv 6 mois à l'avance, mais inutile car la secrétaire vous appellera une semaine à l'avance pour décaler votre rdv d'un mois, ou vous changer le médecin car une fois de plus, je cite ''le Dr Susie LAU ne sera pas là'' ou ''le Dr Susie LAU part en vacances'' - On vous fait rentrer dans la salle pour une colposcopie avec la présence de plusieurs étudiants sans même vous avertir, et encore moins vous demander votre avis. - Dr Shannon Salvador, pour le suivi elle vous laissera des messages vocaux incompréhensibles et interminables. - Impossible d'avoir accès à son propre dossier médical - Impossible de joindre l'un des 2 docteurs. - Attente interminable malgré la prise de rdv. - Une seule personne fait preuve de professionnalisme l'assitance médicale. Je ne recommande absolument pas ce service!

Oskar Carl Kjoebsted Clausen

Cool

antea7

I would say 1 star is to much. I spend there 13 hours with pain. They could not find the reason. For this 13 hous no painkiller, no water, no food. Just i Canada we have such unhumane medical care and for huges taxes that we pay

Naftali Eisner

waiting time sucks. they let me wait for over 8 hours. They only had two doctors. What's wrong with our Hospital system?

Pankaj Chauhan

The waiting time is way too long. Also, the incompetent doctors won’t listen to you properly. What’s the point of being a doctor if you can’t diagnose what the problem is & the patient is still not feeling well even after 6 months?! I’m done with this hospital. Never ever going back there.

Amar Hafsi

(Translated) I underwent an operation by Dr. kapusta and bravo of the staff welcome and serious (Original) J'ai subi un opération par le Dr kapusta et bravo de l'accueil du personnel et grave

Evan Huang

Unbelievable service that not willing to provide the information about hospital fee it might charge for patients with specific conditions! Transferring phone around and hanging off phone in the end... seriously no need to visit the hospital to experience their un-compassionate attitude and service, you can directly figured how they would treat you in person.

Dustin Chin

Went to emergency room for heel injury. Took only 4.5 hours to finish. X-ray and all. Really efficient and faster than expected!

Tiger Wolf

Among the longest wait time 6+ hrs. Staff are rude. Doctors are not great. They don't care about you. They just want you in and out asap. I had a few questions about my health and he told me he didn't have time, he needs to see other patience.

Antonietta Maddaloni

I live in Toronto and on Friday afternoon I had to call to find another hospital in Montreal who would ensure that my brother would receive adequate same day emergency service. He went in with his left leg double the size of his right one. Triage nurse told him that the doctor would probably put him on blood thinners cause it looks like a clot. She then told my brother that he would have to go back to the hospital daily to have his leg checked out, because the ultrasound dept. closes at 4:00 pm and only reopens Monday morning!!! Uh Duh, now let's see, Hospital Emergency Dept. Open 24Hrs... am I missing out or just not understanding something?

Noor Mohd

(Translated) Nnnn (Original) Nnnn

marie gges

(Translated) Very professional, very good service in surgical intensive care and thank you to Dr. Vanounou and his associates for doing an excellent job. (Original) Très professionnel, très bon service aux soins intensif chirurgicaux et merci à Dr. Vanounou et ses associés d'avoir fait un excellent travail.

Francis Lavoie

(Translated) We went to the Herzl-Goldfarb Breastfeeding Clinic, the staff is very nice and knowledgeable, but the hospital is a maze, remember where you came from otherwise you risk going around in circles for a long time. (Original) Nous sommes allés à la clinique d'allaitement Herzl-Goldfarb, le personnel est très agréable et compétent, mais l'hôpital est un véritable labyrinthe, souvenez-vous par où vous êtes arrivé sinon vous risquez de tournez en rond longtemps.

Giuseppe Di Silva

The receptionist in the cardiac testing unit was so self-obsessed and busy talking with a colleague about personal business, she did not even speak to me, nor confirm my appointment or tell me what to do next, when she handed my RAMQ card back to me. For her, patients do not exist - it is all about her. Not the first time I have seen this at the Jewish General. These people have a position with benefits - not a job where they actually want to serve patients. And when roused, they tend to think it is being professional and efficient to be a berating, demeaning, infantilizing fishwife and termagant. The Jewish General used to be more customer/patient service oriented. The Jewish General human resources department needs to get its head out of a most improper orifice.

Diana Claros

(Translated) the worst place to go to the emergency room. (Original) le pire endroit pour aller a l urgence .

Erika Arreglado

came to emergency at 9 pm and the triage nurse was rude and judgemental. save your time and go elsewhere

Liz Temple

Omg we have amazing caring staff doctors nurse and all in the hospital Dr Trudeau sweetheart soft spoken makes your blood pressure go down with his greeting His secretary Rina extremely responsible concerned helpful The nurse amazing to bring down your pressure with her soft smile Next Dr Kasner eye doctor He works so hard keeps amazingly calm and pleasant and does all what he can do for you to better your vision He is amazing Next Ent Dr Rapaport again swift sharp kind knows patients history before analyzing Very understanding and helpful God Bless JGH And hopefully we all other than Jewish (Given the hatred) appreciate our God given gift to us Jewish and non Jewish patients of this wonderful huge hearted family hospital Final point I am a not rich But though this hospital caters to most super rich like Catholics/Sikhs/Muslims/Arabs etc They take Jewish care but don’t donate/contribute like the Jewish community does Does anyone have an answer to that Thanks

zineb Ghallab

You can die waiting there. If you are by mistake in this hospital, charge your phone and be enough equiped by all your needs (food, books, games, .. ) to pass your time (11 hours was my waiting time till the end)

Lana Wang

What a horrible experience for such a good hospital. The emergency triage nurse Marie Michelle Trudell rolled her eyes coz she didn`t believe my son had those symptoms. She put my son in the low priority list and we waited in the waiting room for over 4 hours. We left and went to the Glen and was triaged immediately and put on treatemnt and was told my son had to stay overnight for monitoring. Update: it is such a tragedy after reading the other reviews on other sites how this once great hospital has fallen and the hospital management choses to do nothing about it.

Anonyme

(Translated) Dr Julia Bernard on duty Sunday night / Monday morning April 2 clearly has a problem of superiority. She will have to review her doctor / patient approach. Judgment, arrogance and pride are the 3 traits that appear in just 2 minutes of consultation. (Original) Dr julia bernard en service la nuit du dimanche/ lundi matin le 2 avril à clairement un problème de supériorité. Il va falloir qu'elle revoit son approche docteur/patient. Jugement, arrogance et orgueil sont les 3 traits qui apparaissent en a peine 2 minutes de consultation.

Huguette rozon

they are so efficient

Joe Borsellino

Would give 0 stars if possible, other terrible service we've received aside..don't bother going to their ER unless you are Shot and bleeding out..they have a nice list on the wall of things they "won't" treat in the ER anymore, basically if your not bleeding out..get out! so if you have a fractured bone like I did, they will send you to some outside clinic that you have to walk to for X-rays that has a 6 week waiting period. Triage nurse couldn't even be bothered to ask how I injured myself or any basic questions. Im not sure how this hospital got its reputation for being "good"...It's not, do yourself a favor and go to another hospital if you want healthcare

kh hs

(Translated) The service for screening (COVID-19 / garage) is too too long (Original) Le service pour le dépistage (COVID-19/ garage) est trops trops long

sahae sahe

I am writing this IMPORTANT because risk of women health and safety!!! on my last colposcopy visit on gynecology department on pavilion H third floor was worse the doctor Ahmed. Mousa...who done process did NOT wear gloves did NOT wear white coat where all doctors has to wear !!! and I was afraid if the devices were strilized ! and clean!! tomorrow I have my second visit and I will not let them do any exam only out part exam I will allow!!!! is really make me sad since I was totally thought this hospital is best in Montreal but is NOT

David Goldbaum

Best cancer care in Canada!

Bouchra Allla

(Translated) In their emergency department you have time to die twice. I have never seen personal like that really bad, I give 0 c the first and the last time I would rather die at home than go there another time (Original) Dans leur service d’urgence vous avez le temps de mourir 2 fois. J ai jamais vu des personnelles comme ça vraiment nulle j donne 0 c la première et la dernière fois je préfère mourir chez moi que d aller la bas une autre fois

moheeb awan

Too Jewish for my liking.

Fresh Sauce

Went to the emergency last night. The nurse was great and she told me I would have to wait all night before I can see a doctor so she booked me an appointment at a clinic near by and she still checked my blood pressure and temperature and I appreciate her for not making me sit all night and wait.

G Dube

Have been to the emergency twice in the last two weeks with an elderly neighbor and i cannot say enough good things about the staff!! From nurses to orderlies and doctors and even the janitotial staff, they have listened, and been kind, and gone above and beyond. May God bless them!!

Thérèse Duarte

(Translated) My mother had surgery on the hip and also on the brain in 2005, I had surgery in 2012 for colon cancer, we were both followed and thanks to this hospital we are still in the world I find that it is a very good hospital one I saw until date not like some hospitals which are repairs like hospital jean talon really of the m (Original) Ma mère c'est fait opérer de la hanche et aussi au cerveau en 2005 moi je me suis fait opérer en 2012 pour un cancer du colon on a été suivi toute les deux et grâce a cette hôpital nous sommes encore d se monde je trouve que c'est un très bon hôpital une j'ai vu jusqu'à date pas comme certains hôpital qui sont des dépannages comme hôpital jean talon vraiment de la m

Aimée RUHAMANYI

(Translated) They are really correct (Original) Ils sont vraiment corrects

Robert Archambault

Always feel well taken care of. Great doctors, great care givers.

Sadik Yüksek

(Translated) HOSPITAL IS VERY BEAUTIFUL (Original) HASTANE ÇOK GÜZEL

Mohammed Shahid

Went to the emergency room at 9:30 pm but was not examined till next day 6:30 am. Very poor service. No one cares you or treats you, they don’t even care to answer your questions. One of the worst experience. #JewishGeneralHospitalSucks

Dimitrios Gatsinos

(Translated) Veri. Veri gold exal ,,, (Original) Veri. Veri goud exalen ,,,

Haig Terzian

As always the best service from all Hospitals.

marc m

Been going there for 15 years now for surgery and so on cant ask for more human people then the staff over thete

Yani alhayani

(Translated) Too much waiting time. The doctor does not take the time to check the condition of his patients. Waited 3 hours to arrive to watch me 2 mins and did not want to take 1 more minute to see my infected eye and just look at my ear and then give the anti-biotic that I should have taken from any import farmer what doctor !! Without knowing what kind of virus or microbe or bacteria just anti-biotic and will suffer 10 days. Youtube gives advice better than him !! We are badly treated the Canadians we have to be treated better we pay for this tax all our life. (Original) Trop de temps d attente . Le médecin ne prend pas le temps a bien verfier l état de ses patients . Attendue 3 heures pour arriver pour me regarder 2 mins et ne voulais pas prendre 1 min de plus poir voir mon oeil infecte y as just regarder mon oreille puis donner anti-biotique que j aurai du prendre chez n import quel farmacien quel docteur!! Sans savoir quel sorte de virus ou microbe ou bactéries juste anti-biotique et vas soufrir 10 jours . Youtube donne des conseils mieux que lui !! Nous somme mal traité les canadiens nous devont etre mieux traiter on paye pour ca de taxe tout notre vie .

Anna Leduc

(Translated) The most important here is to make the money! The more patients there are, the more subsidies the hospital receives. (Original) Les plus important ici c'est de faire l'argents ! Plus qu'il y a des patients, plus que l'hopital reçoit des subventions.

Yossi Kalan

take this place as a last option ! Went there so many time and never got any good service

Mira Masri

this is the worst hospital i have seen in my life. Nurses are so rude. I do understand that the job is exhausting but they need to treat people with respect. My mother was in the psychiatry department and they treated her so bad. The recepionist are even worse. There was this lady named Betty, she is old and short, she was by far the meanest person i have encountered. In additon, it was so dirty and all you can smell is urine.They are also very racist and treat the jews much better. I couldnt wait until my mother was better so can leave this filthy hospital. I live in Toronto and i can tell you one thing, there is a HUGE difference in everything. This is so sad to see patients being treated like they were nothing.

Dominic Grothe

Unbelievable waiting times. I have been diagnosed with a tumor and nobody from the hospital will get back to me. Every time I call I am being put on hold and transfered to someone new. Nobody is updating me, nobody returns my calls.

Evo Scuum

Best Hospital in Qc !!! i would like to thank this hospital and all it's personel for the human and personal touch they have with their patients :) best emergency care in the whole QC thank you thank you thank you again!!!

Pierro

Worst service ever. I'm wondering why hospital get so much money if even if they obviously have tens of beds free right beside you they still make you sleep on the chairs in the waiting area.

Matthew Yonatan

I've waited 10 hours until they called my name to do the operation. I felt so much pain waiting inside the emergency room.

Deepti Chilumuri

Worst experience Emergency waiting times are just horrible

Camilo Gómez

my father suffered appendicitis, and he underwent surgery after 24 hours which caused the liquid to spill. my father had to do a CT scan but since the CT scan is closed on weekends he had to wait until Monday. The doctors say nothing and now my father is fighting for his life because of the slowness and bad medical decisions

Hayley Ryder

Mental Health department doesn't care about you. It feels like Cuckoo's Nest or American Horror Season 2. If you feel lost, have dark thoughts, don't know where to go but finally have the balls to seek some help, they will make you feel even worse. Doctors and nurses are all condescending. for anyone that is seeking help in the mental health department, please go to a different hospital/clinic! I heard Douglas is a good start! Good luck

Supra Dumas

I loved this hospital until I was serviced at Herzel by a Russian looking with a RUSKI accent lady that was talking to her friend for like 10 minutes before she decided to look my way and I made a comment to my wife saying "wow can you believe this"? and that Russian or whatever lady with reddish hair said " Excuse me???? I am not here to serve you, this is a hospital, you don't like it leave" we did not say anything back because my wife was very sick and needed to see her doctor,,,, this is absurd, she was so rude and nasty, my wife and I are planning to make a corporate complaint against her.

Zoubir BOUMESBAH

(Translated) I tried to call for important information but the agents who answer are unruly as they hang up and help patients (Original) J’ai essayé d’appeler pour avoir des renseignements importantes mais les agents qui répondent sont indisciplinées car ils ou elles raccrochent sont aider les patients

Frédérique Bellanger

(Translated) I was operated very well for a fracture of the neck of the femur. The post-operative care was well done. On the other hand, I am French and, when leaving the hospital, I could not have any file on my operation: no radio, before and after my operation, no report of the operation. On my return to France, my attending physician asked me for a minimum of information that I could not give him ... he cannot follow my convalescence ... he prescribed me the minimum: an X-ray to see exactly what was done. (Original) J'ai été très bien opérée d'une fracture du col du fémur. Les soins post-opératoires ont été bien faits. Par contre, je suis Francaise et , au départ de l'hôpital, je n'ai pu avoir aucun dossier sur mon opération: pas de radio , avant et après mon opération, pas de compte rendu de l'opération. A mon retour en France , mon médecin traitant m'a demandé un minimum d'informations que je n'ai pu lui donner... il ne peut pas suivre ma convalescence ....il m'a prescrit le minimum : une radio pour voir exactement ce qui a été fait.

Kameliya Aralova

(Translated) 7+ hours in the EMERGENCY without even being seen by a doctor is really ordinary (Original) 7+ heures à l'URGENCE sans même être vue par un docteur c'est vraiment ordinaire

Clémence Corriveau-Leduc

I called for an appointment and the receptionist was so rude, she didn’t want to hear what had to say and interrupted me every 2 words. I seriously have never felt so disrespected. She said she couldn’t help me and gave me another phone number before hanging up on me. I called the second phone number, hoping to have a better service, but same thing again, I had the feeling that she just didn’t want to help me and that I was wasting her time with my simple request (to get an ultrasound of datation for a new pregnancy following a pregnancy loss). She said that I had to go all the way there and hung up on me without saying bye. What a terrible service and what a disrespect.

Marc Guay

(Translated) If you laughed when you saw the madhouse in "The 12 works of Asterix", you will cry at the Jewish General Hospital in Montreal as it is discouraging. I went there to accompany someone who had a medical appointment for Immigration Canada and I can not believe what I saw. - Excellent signage in the hospital. - The staff met speaks excellent French and some even speak a very good Spanish. - Most people are courteous. - When you do not have a health card, you have to pay. We knew that we had to pay medical consultation and tests (it's expensive but it's like that). - For cons, you have to pay $ 130.00 just for the hospital card (to have the right to move and sit on the chairs, what!). And just for a day. Some staff tell us no, because it's an Immigration Canada appointment you do not have to pay. But we still had to pay. - We were often asked for a green paper. We were sent from office to office to look for it (and we even wanted to send to PRAIDA) to finish that the paper is yellow, we had to pay (again!) And end up not having this famous paper. We walked, walked and walked in the corridors of this hospital. - Staff often give conflicting opinions. Some people just do not listen to what they are told. For them, all immigrants are refugees. NO! When they are told that they are wrong, they try to send us a walk saying that we have to get other papers from PRAIDA. It is an excellent organization (PRAIDA) but we knew we had the right papers. When the staff saw that I knew what I was talking about (I am still a social worker and I work with immigrants sometimes), there they changed their tone. - I wonder how many immigrants are simply fooled, miss their appointment by the incompetence of the staff and so unduly push back their immigration procedures? - Does Immigration Canada realize that by sending them immigrants, they are captive and get caught? It is to exploit the poor world who works with pain and misery at the minimum wage. Simply obnoxious. (Original) Si vous avez ri en voyant la maison des fous dans "Les 12 travaux d'Astérix", vous allez pleurer à l'Hôpital Général Juif de Montréal tant c'est décourageant. J'y suis allé pour accompagner quelqu'un qui y avait un rendez-vous médical pour Immigration Canada et je n'en reviens pas de ce que j'ai vu. - Excellente signalétique dans l'hôpital. - Le personnel rencontré parle un excellent français et certains parlent même un très bon espagnol. - En majorité, le personnel est courtois. - Quand vous n'avez pas de carte d'assurance-maladie, il faut payer. On savait qu'il fallait payer la consultation médicale et les tests (c'est cher mais c'est comme ça). - Par contre, il faut payer $130,00 juste pour la carte d'hôpital (pour avoir le droit de circuler et de s'asseoir sur les chaises, quoi !). Et juste pour une journée. Certains membres du personnel nous disent que non: comme c'est un rendez-vous pour Immigration Canada on ne devait pas payer. Mais il a fallu quand même payer. - On nous a souvent demandé un papier vert. On nous envoyait de bureaux en bureaux pour le chercher (et même on voulait nous envoyer à PRAIDA) pour finir que le papier est jaune, qu'on devait payer (encore !) et finir par ne pas avoir ce fameux papier. On a marché, marché et marché dans les couloirs de cet hôpital. - Le personnel donne souvent des avis contradictoires. Certains n'écoutent tout simplement pas ce qu'on leur dit. Pour eux, tous les immigrants sont des réfugiés. NON! Quand on leur dit qu'ils ont torts, ils tentent de nous envoyer promener en disant qu'on doit aller chercher d'autres papiers chez PRAIDA. C'est un excellent organisme (PRAIDA) mais on savait qu'on avait les bons papiers. Quand le personnel voyait que je savais de quoi je parlais (je suis quand même intervenant social et je travaille avec des immigrants parfois), là ils changeaient de ton. - Je me demande combien d'immigrants se laissent tout simplement berner, manquent leur rendez-vous par l'incompétence du personnel et repoussent ainsi indûment leurs démarches d'immigration ? - Est-ce qu'Immigration Canada réalise qu'en y envoyant les immigrants, ceux-ci sont captifs et se font avoir ? C'est d'exploiter du pauvre monde qui travaille de peine et de misère au salaire minimum. Tout simplement odieux.

Alexia A

I received transphobic treatment from the staff when trying to get my hospital card for employment there. Even though there's a F on my card and even though I fully pass as a woman, when they discovered that I had a previous account with "M", they made it a big deal, they wouldn't give me a new account. They wanted to updated the old account but didn't knew how, so they started asking many people outing me as transgender to all of them. I was called "he", "she", "he", "she" constantly. It's like their brain exploded from knowing that I once had a penis. It was extremely dehumanizing. Moral of the story, if you go there as a transgender with the corrected gender marker, when they ask if you already been at their hospital, lie and say no. It's not worth the trouble to end up being treated like a circus show.

Dominique Hudon

(Translated) Three hours of waiting so that after they don't even tell us that there are two doctors that they didn't show up for work. So the 20 people who had a number were waiting for nothing. 30% increase in doctors for not going to work, well done Mr. Barrette. (Original) Trois heures d'attente pour qu'après ils ne nous disent même pas qu'il y a deux médecins qu"ils ne se sont pas présenter travailler. Alors le 20 personnes qui avaient un numéro attendaient pour rien. 30% d'augmentation aux médecins pour ne pas aller travailler. bravo M. Barrette.

Ishaan Saggar

Truly great staff and team of physicians. Thank you so much for my emergency treatment

Sayena Mardi

Awful. Good for nothing. Extremely terrible. Everything is soooooo bad there. I can't believe it.

Michael Gr

I was trying to get an appointment for dermatology on Wednesday February 24 in the right interval After all recorded messages who keeps more than 5 minutes I got a message telling me to don't leave any message and to call in the requested interval which I did. I have to mention each time when I tried to make an appointment by phone at this department it was the same thing In my opinion will be fair to say you don't take appointment by phone or to change your politics Regards, Michael

Vincent Montreal

(Translated) The emergency service is perfect, without waiting, the doctors are top excellent. Thank you to all of you. I love you, but I prefer to go as little as possible. (Original) Le service a l'Urgence est parfait, sans attente, les medecins sont top excellents. Merci a vous tous. Je vous aime, mais je prefere aller le moins souvent possible.

Farshid Ghezelbash

I have been in this hospital a couple of times. The waiting time of the emergency room depends on the reason for visit and priority. Once I broke my hand, and they took care of it fast, then they referred me to the clinic (a surgeon) for the follow up. The other occasions were also reasonably fine. Also, I have been going to the clinic for some time, and I am satisfied. I had an unpleasant experience with one the staff, but this is a big place and many people work there. Overall, my experience was good, and I appreciate their efforts and helps.

Marie CT

Honestly, there needs to be changes in the dentist department with their rude secretaries.If their jobs were to offend, make people feel stupid and unworthy of their time then they get an A++ for their jobs. This is such an absurdity, if a patient needs to go to your department specifically because she or he takes Coumadin and needs to be in a hospital to get his teeth checked don't make the person feel awful about themselves. What if that person needed assistance other than an ordinary dental clinic somewhere else without any specialized Dr for his case?

Moe Liebman

Great nurses and doctors! Keep up the good work!

Maryse Allard

(Translated) My husband was hospitalized for 3.5 months in the midst of a pandemic: emergency, intensive care, surgery, medicine. From the top specialists to the attendants, all were very helpful and caring. We only have good words for these caregivers who dedicate themselves body and soul every day. Thanks for saving his life! (Original) Mon mari a été hospitalisé durant 3mois et demi en pleine pandémie : urgence, soins intensifs, chirurgie, médecine . Des plus grands spécialistes aux préposés , tous ont été d’une grande aide et très attentionnés. Nous n’avons que des bons mots pour ces soignants qui se dévouent corps et Âme chaque jour . Merci de lui avoir sauvé la vie!

Madeline Albert

Efficient and friendly, one of the best hospitals I’ve been to.

a bd

Very caring, atrentive staff, nurses, doctors et al..

Christine Erratt

The emergency staff are pleasant. However one staff member became verbally aggressive with me and the hospital refused to do anything. I'm still horrified by this experience. I do not recommend this hospital.

Elizabeth Quance

Long waits are the only problems. Dr. Shamy and Dr. Karaplis are wonderful caregivers.

jacobjust injeremy

(Translated) The secretaries laugh at us. I was told to call them back if I don't hear from them, which I did. She tells me that I am not in their system, so I ask her the procedure for an appointment. She advises me that I have to move to bring her my request, I tell her that this is not what my doctor told me, they were supposed to call me for a date. She tells me to wait a moment and puts me back in the loop of automated messages which takes about 5 min per time in order to get to the end and it sounds. I had to loop about 5 times without success (she avoided my calls, it never sounded the same number of times) before she decided to answer me by pretending that she didn't know who I was (" I talk to a lot of people ... "). So I try to extract my requested information quickly because her arrogance annoys me more, but she tries to cut me off. When I stop talking, waiting for an answer, she says to me: finished? In the end, my doctor can send the request, no need to travel. However, I will go elsewhere. (Original) Les secrétaires rient de nous. On m'a dit de les rappeler si je n'ai pas de leur nouvelles, ce que j'ai fait. Elle me dit que je ne suis pas dans leur système, je lui demande donc la procédure pour un rdv. Elle m'avise qu'il faut que je me déplace pour al'er porter ma requête, je lui dit que ce n'est pas ce que mon médecin m'a dit, ils étaient sensés m'appeler pour une date. Elle me dit de patienter un instant et me remet dans la boucle de messages automatisés qui prends environ 5min par fois afin d'arriver au bout et que ca sonne. J'ai dû faire la boucle environ 5 fois sans succès (elle évitait mes appels, ca sonnait jamais le même nombre de fois) avant qu'elle se décide a me répondre en faisant comme si elle ne savait pas qui j'étais ("je parle a beaucoup de monde..."). J'essaie donc de soutirer mon information demandée rapidement car son arrogance m'énerve d'avantage, mais elle tente de me couper. Lorsque j'arrête de parler, attendant une réponse, elle me dit : fini? Au final, mon médecin peut envoyer la requête, pas besoin de me déplacer. Par contre, j'irai ailleurs.

Dick Gotch

Among the best.