Reviews of Herzl Walk-In Centre (Psychiatrist)

Chan Roul

I have been going to this clinic for last 3 yrs and I can say I have not had any bad experiences at this clinic. I'm sure the young lady has her days like every other human that specially has to tolerate a lot of ignorance. Give them a break and understand what they are doing for us. Thanks everyone ????????

Vinko Pandza

Let's not judge a medical practice by the receptionist. Even which is also friendly. Dr Krofina is outstanding.

Rim Dahhou

After seeing the reviews, I was very skeptical but went to my appointment anyway. My experience was great. The lady at the reception desk was kind and courteous. I waited for only about 5 minutes before the nurse called me in to take my information and guide me to the exam room, he was perfectly polite. Then doctor Stern examined me, she was absolutely wonderful, listened to me carefully and made me feel comfortable, she was very easy to talk and gave me the right advice for my condition. I have absolutely no complaints about this place.

Sébastien Testeau

(Translated) Worst clinic ever, impossible to make an appointment, unreachable family doctor, speaks English all the time ... (Original) Pire clinique ever, impossible de prendre rendez vous, médecin de famille injoignable, parle en anglais tout le temps...

Sf Eddine

(Translated) you don't even deserve a star I showed up at 12:30 p.m., they won't accept me, the clinic closes at 8:30 p.m., the room was almost empty, what a health system. but if you wear a kippah, it's okay, they'll be happy to treat you (Original) vous ne mériter même pas une étoile je me suis présenté a 12h30, ils veulent pas m'accepte, la clinique ferme a 20h30, la salle était presque vide, quelle système de santé. mais si vous porter une kippa c’est correct ils vont vous soigner avec plaisir

Rocio Monterrosas

(Translated) I went early, I waited for 3 hours to be asked to return at 2:45 pm to see the doctor. The worst part was that she was a student and gave me the wrong medicine, so no improvement, until I went to see a real doctor to get my health back. (Original) Je suis allé tôt, j'ai attendu pendant 3h pour me faire demander de retourner à 14h45 pour voir le médecin. Le pire, c'est que elle était étudiante et m'a donné le mauvais médicament, alors aucune amélioration, jusqu'à que je suis allé consulté un vrai médecin pour récupérer ma santé.

Gustavo Sequeira

Unfortunately there's a lack of Customer Service skills in general. Ladies in the front desk are rude, nurses don't tell you anything. What a bad experience and on top of that I had a terrible headache. I felt like I was one more number in their list. I gave 2 stars just because of the doctor.

KAMRUL ARIFIN KANCHON

Receptionist lady are not helpful, very rude

Marc

(Translated) Very busy walk-in clinic. The staff are courteous and professional. It is now possible to register via their website in order to obtain an appointment the same day. The clinic is open 7 days a week from 8:30 am to 8:30 pm. ** Make sure you have your health insurance card. Otherwise you will be redirected to the nearby Jewish hospital to pay for medical expenses. (Original) Clinique sans rendez-vous très achalandée. Le personnel y est courtois et professionnel. Il est maintenant possible de s'enregistrer via leur site web afin d'obtenir un rendez-vous la journée même. La clinique est ouverte 7 jours sur 7 de 8h30 @ 20h30. **Assurez vous d'avoir votre carte d'assurance maladie. Autrement vous serez redirigé vers l'hôpital Juif situé tout près afin de payer les frais médicaux.

Scott Sumner

Excellent, courteous service, friendly staff.

Libby Cohen

This is a gem of a clinic. I was in and out (on a Sunday morning) within less than 1.5 hours. Had I gone to the emergency room at either of the 2 nearby hospitals, the wait would have been many hours longer for my painful but non-urgent condition. I arrived at 8:45 a.m. Everyone who dealt with me -- from reception, to triage, to the doctor's exam -- was patient, courteous, professional, and understanding. I received excellent, thorough care, in a timely manner, and would definitely return the next time I am unwell and wish to be seen by a doctor in a reasonable amount of time.

Luciano Capone

Doctor Bastien & Doctor Krofina were very attentive & compassionate.

Satyanarayana Murthy pilla

The only suggestion I have for visitors is to walk in early. And I am pretty sure, despite of the wait time, you would be satisfied. Above is per my personal experience. Nurses and Doctor did spend quality time with the care needed.

Florence

Im not interested in speaking to a nonchalant student about serious medical problems who keep saying they'll speak to their supervisor and call you back because they're "not sure". Avoid.

Nicole P

(Translated) Excellent service! they were all polite and very nice :-) Thank you to the whole team and thank you for being there :-) (Original) Excellent service ! ils on tous été poli et très gentil :-) Merci à toute l'équipe et merci d'être là :-)

Shorena Gelozia

I am new to Montreal and I did not know where to go when I happened to need a doctor. After reading so many negative comments, I was very hesitant to go there, however I can't say anything bad about this place. Yes, wait time is quite long, I arrived at 11:30 and at the reception they told me I had to wait until 2:30., but they were not rude or impatient (both girls were quite nice. I don't know if they have some other receptionists as well). In this wait time I managed to go and see a dentist and come back. Even though wait time is so long, I don't feel it is because doctors are lazy or slow, they work so hard without rest, it's just a high load of patients and I think they spend as much time with each patient as it is required. Technicians were very normal - definitely not rude and the doctor was very positive and caring (I suppose he was a resident) but sounded knowledgeable and convincing and very respectful. Even though I went there because I had no choice, at the end I left with positive impression and was very happy I found this place..

ginno collado

This happened February 28, 2020. Receptionist are rude, condescending and has attitude. Can't be bothered with a simple question and demands you to take a number even for just 1 quick question. When its my turn, 2hours after, I was promptly sent away because they don't provide copy of records. What a waste of time!!! How can you work as recptionist with that kind of attitude? Shame on these people!!!

Olga Dourova

(Translated) I found a good place, doctors are very professional, the waiting time is ok (Original) J'ai trouvé un bon endroit, médecins son très professionnels, le temps d'attente est correct

Rachel Volcy

The receptionist has a nasty attitude. Although I highly recommend Dr. Eske, unfortunately I will not return.

Brandon Vesely

The lack of professionalism here is astounding. I had an appointment and showed up on time. They sat me in a room for an hour and a half before speaking to the doctor... OVER THE PHONE! They called the room and diagnosed me over the phone. Ridiculous. He then came into the room anyway to do a physical diagnostic. The whole thing was just screaming of amateur hour. Another doctor came into the room and told me he ordered me an accidental EMG test and couldn't cancel it. He saw another patient but confused it for my file. He told me that if they call to schedule it, just tell them it wasn't needed.

Una Stanojevic

Worst place ever. They dont take people all day. I was there at 6:30 and by 9:30 they were “full”. The doctor didnt ask me any questions, my naturopath is who saved me. I had to call them, leave a bunch of messages so that they would call me back with my blood test results... turns out i had an iron deficiency, anemia. Canadas health system is a joke. This clinic properly demonstrates that.

Mr.Alexei Tonkov

Rude unhelping, uncaring personnel. Stay away

Celso Jr Salon

By far one of the worst clinics I have visited. Clearly, their receptionists needs some good manners and right conduct training. How disgusting.

Salgood Sam

Can I give less than one star? You would think a walk in clinic would be run to be helpful instead of misleading. But while they advertise that they were open 8:30am to 8:30pm, this seems to be bunk. We arrived at noon to find a sign that said they were full up until the next day, and an empty waiting room. No really, one person in one chair, that's it. So so busy. I had tried to call ahead to see if they were busy, but as the unhelpful attendant behind the glass confirmed they don't answer their phones and don't seem to think it's a good idea to let people know if they have stopped taking patients somehow with a message or something easy to set up like that. No they rather it seems let you come half way across town only to find they won't be helping. Off to wait in the emergency line at the Jewish general I guess. Thanks a ton guys! Update: Emergency was slow, but very nice, much more helpful, and generally that was a positive if not fast experience. Someone really needs to sit down with the people managing the walk in clinic and work with them on their public face, terribly run. I don't care what the excuse is, if you're full up for the day you need to be letting people know before they try to come in somehow. It's not that hard these days to do that.

Zen (Zenno)

The receptionist is very rude.

Mo Studios

Couldn’t get through phone line at all

Printwise Admin

The absolute worse. If I could give less, I would. I had an appointment to renew my prescription. They never sent it to my pharmacy. No one answers a phone. Returns a voice mail or answers an email. That went on for months. I gave up.

Evan Crofton

Maybe tell people it’s closed for walk ins to avoid travelling across town for nothing

DES

Exactly how the reviews are stating here. The clinic has to do something with their receptionists. They are extremely rude. At the beginning, my husband and I thought, its probably a long day for them and something may have happened in the morning. But when we came early morning, the minute the door opens to public, they are already rude. It is unfortunate that I do not have their names. It is unfair for some new or other receptionists to take the same review. But we are always dealt with the same unprofessional receptionist who appear to hate their jobs at the front desk. The doctors and nurses are efficient, no complaint.

Alex Shuttleworth

I expected the worst after reading some reviews but I'm glad I went no matter what. Fast service and doctor was really attentive. On the other hand, the receptionist at the front desk hates her job and patients as well. Perhaps it's time for her to search for another career... :/

DK

After reading reviews for this clinic i was a little shocked. But I decided to come anyway because I felt really bad. I arrived here around 4:30 pm, and got really good and nice service in minutes. Thank you ????

Mama Montreal

(Translated) Excellent service and very efficient. (Original) Excellent service et très efficace.

Félix Bibeau

(Translated) Be careful, the hours at which appointments are made are not respected. You are asked to arrive on time, but there is no guarantee that you will be seen even within hours of your appointment. The staff may be very nice, but it is a big lack of respect to make appointments at specific times before you pass other cases before and delay by several hours. (Original) Attention, les heures à laquelle sont pris les rendez-vous ne sont pas respectés. On vous demande d'arriver à l'heure, mais il n'y a aucune garantie que vous serez vu même dans les heures suivant votre rendez-vous. Le personnel a beau être bien sympathique, mais c'est un gros manque de respect de faire prendre des rendez vous à des heures précises avant de faire passer d'autres cas avant et de vous retarder de plusieurs heures.

Paul Bogard

Rude staff. Student doctor filling in. They didn't really hear my concerns, they simply told me to go to a specialist and to find one on Google.

Allison Management

(Translated) I hate this clinic for all the damage you caused me you will pay for your actions bunch of incompetents filled with people who abuse their powers. I do not want to know anything from you I will file a complaint I have had enough! You will suffer! (Original) Je déteste cette clinique lour tout les dommanges que vous m'avez causé vous aller payé de vos actions bande d'incompétants rempli de gens qui abusent de leurs pouvoirs. Je ne veux rien savoir de vous je vais porter plainte j'en ai assez! Vous allez souffrir!

Jackson Richards

They didn't tell me until I had already waited in line for 2 hours that they, for some reason they couldn't fully explain, don't take international people for walk-in on the weekends. This was not indicated anywhere on the website, and now i'm in line at another clinic, waiting again and much longer than I would have if I had just gone to that one first.

Orca

I showed up in the clinic at 12:30 and they said that they were done for today but the sign says it closes at 20h30. There weren't even any patients in the waiting room. When i got there, the staffs were just chatting.

Caelei Kane-Devlin

amazing service, i got in later than my appointment was but thats normal in quebec! overall so friendly

Joseph M

Worst clinic I went there on weekends only one doctor works there during weekends and I went before it even opened and they were already full and wouldnt accept me

Smartest Temmie

Nurse didn't send the prescription, and when I called to get it, the rudest receptionist answers and insists I'm wrong without looking at my file. Then she spends 10 minutes informing me she can't find my file, and to come in person. Once I get there, surprise surprise, my file was there all along. Unbelievable.

Maha

Excellent service and friendly staff

Sam Totah (montrealsam)

It is a good clinic ! Despite some lower number of stars elsewhere and the constant waiting period(s)!. A clinic is a clinic specially the walk in and waiting is part and parcel of its make up. Human nature and specially health is complex and unpredictable. I had 3 postoned appointments and referral to the next day. Part of the waiting until you meet a young medical staff. They want to assure you all ok if you follow the prescribed medicine. Including the advice that comes along. Time is the real solution. Human contact is important. Clinic herzl is located in an over populated cdn area so expect the audience to be ageless and from all parts of this world not only montreal!. Be courteous. The staff is young. They are doing a job! Help them succeed. Be patient during long waits. The clinic is modern and clean. Over crowded yes. Competent staff. Thanks for taking care of me! Voila.!

FUN NOW

Trying to call and make an appointment and suddenly the receptionist yelling on me and she starts being rude , what asked is just an appointment, hahaha such a joke ,,, not recommended to anyone

Amr Ibrahim

Very rude receptionist.

Lupa Duende

The Herzl Walk-In Centre is a covid-compliant, clean, and secure clinic. I have benefitted greatly by using their health care services and wish that more money would funnel into educating, training and retaining people who work in healthcare. The Herzl Clinic is part of the Jewish General Hospital and has a teaching element. Meaning that, the nurses, doctors, and residents are always sensitive to providing the best clinical outcomes for patients. Teaching hospitals are fantastic. The fact that the toilets, corridors, and lifts are clean and safe suggest that the Jewish General Hospital does not neglect their porters, security, or cleaning staff, which is an excellent thing.

THONG TUONG

Friendly staff. Great services!!

Ajay KS

I'm an student from India. I hate to say this, but our country clinics provides much better service than this clinic. I've been calling these guys for more than 2 weeks to get my test results. Every single time they put me on hold. I cannot see the doctor or get the medication until i get my results. Since I'm an interna6 student, i have to pay all the expenses upfront. And this is the service i get for paying so much money. I've never imagined that the state of medical system in Québec is so pathetic. What a shame.

AN My Princess

Receptionist the black lady is so rude

jessy deshaies

(Translated) This 1 star goes to the person working at the reception (Monday October 22, 8am) I have never seen such an unprofessional and stupid person in a clinic. It's horrible her welcome, the way she expresses herself and her lack of smile does not make you want to come back. I hope the human resources manager will show her how to be empathetic towards patients, she will clearly need it !! For the rest, the nurses and doctors are great and professional !! I would give 5 stars if it was only with them that we communicate. So don't just rely on dear "welcome" lady (Original) Ce 1 étoile va à la personne travaillant à l'accueil ( lundi 22 octobre 8ham) je n'ai jamais vue une personne aussi non professionnelle et bête dans une clinique. C'est horrible son accueil , la façon qu'elle s'exprime et son manque de sourire ne donne pas le goût d'y revenir. J'espère que le responsable des ressources humaines va lui montrer comment être empathique envers les patients , elle en aurai clairement besoin !! Pour le reste, les infirmiers et docteurs sont supers et professionnels !! Je donnerais 5 étoiles si c'était seulement avec eux qu'on communique . Donc ne vous fiez pas seulement à chère demoiselle de "l accueil "

H

(Translated) Worst clinic in the world. Every time we come we are told that we must come back the next day before 8:00 am. I had asked the madam at the reception if we could have an appointment and she had told me no when all the other people had. Worst clinic in the world. (Original) Pire clinique au monde. Chaque fois qu'on vienne on nous dit qu'on doit revenir le lendemain avant 8h00. J'avais demandé à la madame à la réception si on pouvait avoir un rendez-vous et elle m'avait dit non alors que toutes les autres personnes en avaient. Pire clinique au monde.

Levente Sardi

Got told by two employees to come in. I come in. Get refused because the lady at the front says I don't have a rendezvous? What kind of garbage service is this?!

Kim Beauvais

If i could give 0 stars i would. Receptionist is so rude

mikael mikono

THE worst clinic i ever been before, the nurse was ok, but the doctor was treating me like a beggar, when u do to doctor u want to tell him what u have, but she didnt let me finish want i to say, i was just like only 5 min with her, than she said i cannot listen to all what u want to say ur time is finish and i was just like spent 5 min with her, i was pushing her to give me a medicine and i wanted to make a general blood test , she wrote only for sugar, and than she said ur time is off u can go out, i had only 5 min with her , i m not asking her more than my right, she was more like a commerce business lady counting client how much she can make in a hour to have more money, our right is to be treated in dignity and respect not like sheep, will never go back there again, i prefer to go like 100km driving rather to see this bad " doctor" or i shouldn't call her doctor, maybe a farmer better

Makabeauty

The lady on reception is soo rude!!???? I come to the clinic all the time but when I see her face full of hatred, I don't want to come there any more! Extremely not respectful and ugly woman. Please if you(woman working on reception) see this message, leave the job for someone better than you, garbage.

Stephanie Av

Just because of that extremely rude receptionist (Monday to Friday, am) Throwing your cards and papers like you're garbage and addressing patients like she's doing you some kind of favor. Extremely disrespectful!

May-Ange Olivier

Poor service.

Diane Nakamura

The receptionists at this clinic were courteous and efficient; however, I have major concerns regarding Dr. Emman Kabangu's bedside manner. I came to the clinic as a walk-in patient after having flu-like symptoms for two weeks (the nurse was kind and sympathetic). After a four hour wait, Dr. Kabangu was thoroughly dismissive of all my concerns. When I told him that I'm vomiting from coughing too much, there is blood in my phlegm, and I have trouble breathing and sleeping he said "that doesn't mean anything". When I asked him out of curiosity how a doctor diagnoses a sinus infection (to help me assess if I should bother going to the clinic in the future) he irritatedly cut me off and said "I'm not here to teach medicine. If I told you, there would be no reason for people to come here." His arrogant tone and choice of words made me feel disrespected as a patient and like I was over-reacting about my symptoms. Regardless of a patient's diagnosis, nobody should be belittled this way. Everybody has a bad day once in a while but based on his other reviews online I'm concerned that this isn't a one-time occurrence. If you can, consider bringing someone with you into the room when you see this doctor. He might have a different approach when there are witnesses of his behaviour.

marjan grauer

Very nice personnel, extremely fast and good care ! Thanks

Eyyup Cam

This was the shortest time I have spent in a clinic. I walked in at 8:00 AM and I was out at 9:45 AM. Think of registration(first time opened a file). Front desk was great, smooth and they were very nice and professional. Waited for a while and I was called to see a doctor who was trustworthy, patient with me,asked me al lot of questions and answered all of my questions. I had issues with my ears(crystal-balancing). After dr. explained what happened and why I am losing the balance I was thought by the dr. how to do some exercises in order to regain the balance and dr. gave me printed copy of "how to do" exercises at home. I was taken to the nurse room by dr. and nurse removed the wax from my ears with care without rushing it. After the nurse did great job and went brought back the dr. in order to check my ears again and dr. told me everything is fine and I left the building. If there would be 10 stars rating I would rated 10 stars. It was an excellent and unexpected great experience. It is 3:15 PM and I feel great with my ears and dizziness. Thank You

Emilie Tchang

(Translated) The staff who take care of our calls are very rude. Not very understanding, especially for people who have just arrived in Quebec. Allows himself to whisper to his colleagues to criticize us and not at all discreet. Hangs up on us, this center does not even deserve that I give stars Very disappointed. (Original) Le personnel qui s'occupe de recevoir nos appels est très désagréable. Peu compréhensif surtout pour les personnes qui viennent d'arriver sur le territoire québécois. Se permet de chuchoter à ses collègues pour nous critiquer et en étant pas du tout discret. Nous raccroche au nez, ce centre ne mérite même pas que je donne d'etoile Très déçu.

Carmen Marenco

After seeing the reviews I thought I’d be disappointed, but it was the opposite, everyone is very friendly. Can't complain about anything, I‘d definitely go back to this clinic.

jocelyn larivee

(Translated) Worst clinic I have been in my life, the girl at the reception is seriously lacking in knowing how to live. I left! I strongly advise against! (Original) Pire clinique j'ai été de ma vie, la fille a l'acceuil manque gravement de savoir vivre. Je suis parti! Je déconseille fortement !

Stefania M

Most bad reviews here I have noticed are for misinformation about scheduling/how the walk-in clinic functions and the 'rude' receptionist. I got my appointment by phone, arrived 10 minutes early and was taken into triage maybe 3 minutes later. One reception was a bit 'cold' but the other was super friendly and nice. After triage, I wanted maybe 15 minutes for the doctor. The nurse who triaged me was nice, patient, and friendly. She asked a lot of questions and took a lot of notes. The student doctor who took me was also excellent and friendly. He was patient and didn't rush me, just as the nurse didn't rush me. Since this is a learning clinic, he left the room to discuss his diagnosis with the senior doctors. He came back and told me that they all agreed on the diagnosis and proceeded to give me a prescription. Highly recommended. And don't be afraid of student doctors!!! Senior doctors are there to guide them. How else do you expect students to gain knowledge!?! (I saw some complaints about having a student doctor; this is why I mention it.)

michel dufour

(Translated) Fast service. (Original) Service rapide.

Zeidan

Easy walk in if you come early, good treatment

chen xi

Very good experience and attitude. They’re really nice.

Le jardinier justicier secret bien garder

(Translated) Good to warn everyone who wants a walk-in clinic this is not a walk-in clinic. You take a number wait 1h to 1h30 to make an appointment a few hours later in the day if it has room or the next day it is a misrepresentation to name this walk-in clinic you are wasting your time as they do with everyone besides the customer service is very cold I arrived at 12:55 pm my appointment was at 13:00 she tells me that i'm late and that he already calls me straightforwardly and very unpleasant just like the first one with whom i made the appointment i will file a complaint and gener you not to file a complaint so that it solves the problem (Original) Bon pour avertir tout le monde qui veulent une clinique sans rendez vous ce n est pas une clinique sans rendez vous .Vous prenez un numero attendez 1h a 1h30 pour vous faire donner un rendez vous quelque heure apres dans la journée si il a de la place ou le jour suivant cest de la fausse representation de nommer cette clinique sans rendez vous perdez par votre temps comme il le font avec tout le monde en plus le service a la clientele est tres froid je suis arriver a 12h55 mon rendez vous etait a 13h 00 elle me dit que je suis en retard et qu il mon deja appeler sans facon et tres desagreable tout comme la premiere avec qui jai pris le rendez vous je vais porter plainte et gener vous pas pour porter plainte pour qu il regld le probleme

Lilia Ciobanu

Twice went there twice the mixed the files

vijayakumar kumar

Receptionist are rude to patient

Tatiana Kovaleva

(Translated) It was my first time at this clinic. The receptionist was very rude. I felt I had come to disturb her with my problems. The queue was long even at the opening time. I would not come back for sure. (Original) C'était ma première fois dans cette clinique. La réceptioniste était très désagréable. J'avais limpression d'être venue la déranger avec mes problèmes. La file d'attente était longue meme a l'heure d'ouverture. Je ne reviendrais pas icic'est certain.

Heidi Barrios

(Translated) The receptionist who served me was so stupid. She speaks badly of the patients in front of you and has a lot of attitude. I asked him to be more polite to the patients because it's not nice to be talked about this way. She told me that I was rude and that if she did not do her job well it would not be 15 years that she is there. Really ?? I left I was not able to endure it. Very disappointed with my experience. (Original) La réceptionniste qui m’a servie était tellement bête. Elle parle mal des patients devant toi et a beaucoup d’attitude. Je lui ai demandé d’être plus poli avec les patients car ce n’est pas gentil de se faire parler de cette façon. Elle m’a répondu que c’était moi l’impolie et que si elle ne faisait pas bien son travail ça ne ferait pas 15 ans qu’elle est là. Vraiment ?? Je suis partie je n’est pas été capable de l’endurer. Très déçu de mon expérience.

kevin dola

extreme rude lady. she was extremely rude . I don't know why they let this Caucasian lady work but I'm going to.vomplain to the health department

Rafael Gagnon

(Translated) Waiting time much too long (Original) Temps d'attente beaucoup trop long

Kamariah

I arrived at opening time and the place was packed. The numbers to get registered at the secretaries desk go extremely slow. Once you get to the desk, they're badmouthing previous clients in front of you and are disrespectful when addressing you. I waited 3 hours to get registered and to explain I have a fever, need to see someone. Now I have to wait until 3pm just to see a doctor. They don't care about your wellbeing and I would suggest you go elsewhere.

Annie Rabbat

I left this place mentally exhausted. I have been having recurrent infection symptoms for the last year-and-a-half and every time I go see a doctor, they disregard previous positive test results, make me take more tests and then when this time it comes negative, say nothing can be done. This experience was no different. I came here after the emergency rescheduled me to a clinic due to a long waitlist. The doctor prescribed me an antibiotic I already have been prescribed for, so I could just get it at the pharmacy instead (making it a pointless prescription), more tests despite having positive results in my hands from the day before, told me it might not be an infection because of previous tests but didn't know what it could be, also told me that it's common for people my age to get these a lot and that my body will fix it naturally, etc. I'm beginning to feel so exasperated by all of this, my symptoms continue to persist and worsen. I left this clinic with a stack of papers for tests and prescriptions I already have and don't need and they all lead to no advancement in my problem.

SKS V

I had a great experience. I booked an appointment went there. Receptionist asked for the necessary document and asked me to wait for nurse. Nurse came and collected info. Doctor came and did some tests. Simple and straightforward

xRxExDx Gaming

Its like 1130 am and they are not accepting any walk in client..while the whole clinic is like empty..

Linda Elajmi

(Translated) 0 zero hospitality services (Original) 0 zéro service d'accueil

Samy R

(Translated) Today November 9, 2018: Endless wait despite there being only 2 patients in the waiting room. We had an appointment at 6:40 pm and then we are 8:15 pm and we wait. I find it hard to believe that with an appointment we wait all this time with the room almost empty. It will be the last time I come back here (Original) Today 9 novembre 2018 : Attente interminable malgré qu'il dans la salle d'attente il ya que 2 patients. On avait rdv à 18:40 et puis on est 20:15 et on attend. J'ai du mal à croire qu'avec un rdv on attend tout ce temps là avec la salle quasi vide. Ça sera la dernière fois que je reviens ici

Lily T

(Translated) The only problem of this clinic is the blonde receptionist who is really unpleasant ... I do not understand, why do a job in relation to people if you hated them? Dr. Friedman who received me is very kind and attentive. The nurses present for the triage are also very friendly even if they have to work very quickly. To provide a delay of 2/3 hours minimum, if you arrive before 8am. (Original) Le seul problème de cette clinique c’est la réceptionniste blonde qui est vraiment désagréable ... Je ne comprends pas , pourquoi faire un travail en relation avec les gens si vous les détestés ? Le docteur Friedman qui m’a reçu est d’une grande gentillesse et d’une grande écoute. Les infirmiers présents pour le triage sont aussi très aimables même si ils doivent travailler très rapidement. À prévoir un délai de 2/3 heures minimum,si vous arrivez avant 8h.

Victoria Kelly-Therrien

I went to the Herzl Walk-In Centre for the first time today and it was by the far the best walk-in experience I’ve ever had. The two receptionists were friendly, understanding and efficient. The resident doctor I spoke with was patient and asked me multiple questions to try to best understand how I was feeling and the nurse who took a sample of my blood was experienced, friendly and funny making me feel much more comfortable during the process. I can not recommend this walk-in centre enough!

Sara Parker

(Translated) I really liked this clinic because they used to help me a lot since I don't have a family doctor. Since the covid it's totally different. I had two tests for abdominal pain that I have since October 2020. And the no follow-up, I called to find out what is and nothing! One of the doctors who called me for something else told me to find a family doctor ... as if it was easy to do because I have too many health problems! Result I still have pain and I have to find another clinic to follow me up. I can't believe that after talking to several doctors I'm still not cured and they all tell me the same thing, that they can only treat one problem at a time which they don't even do! (Original) J'aimais beaucoup cette clinique car ils m'aidaient beaucoup avant puisque je n'ai pas de médecin de famille. Depuis le covid c'est totalement autre chose. J'ai passé deux test pour des douleurs abdominals que j'ai depuis octobre 2020. Et la aucun suivi,j'ai appeller pour savoir qu'est-ce qui en est et rien! Une des médecins qui m'a appeller pour autre chose m'a dis de me trouver un médecin de famille...comme si c"était facile à faire car j'ai trop de probleme de santé! Résultat j'ai toujours mal et je dois me trouver une autre clinique pour me faire suivre. J'en reviens pas qu'apres avoir parler a plusieurs medecins je suis toujours pas gueris et ils me disent tous la même chose,qu'ils peuvent seulement traiter un probleme à la fois ce qu'ils ne font meme pas!

Clara Bonnafous

(Translated) Great clinic! Honestly, I got really good service. I passed very quickly and the doctor took the time to treat me. With covid there is no more walk-in, but I had an appointment the next day anyway! (Original) Super clinique! Honnêtement, j’ai eu un très bon service. Je suis passé très rapidement et le médecin a pris le temps de me traiter. Avec la covid il n’y a plus de sans rendez-vous, mais j’ai eu un rdv le lendemain quand même!