Reviews of CLSC de Pierrefonds (Psychiatrist)

Lilly Javadi

Very rude and impatient lady when you call appointment desk and on site the lady behind the counter is not any better.

Bravo 123

(Translated) Be prepared for a bad experience if you are allergic to poor service and the frustration to avoid! (Original) Soyez prêt à vivre une mauvaise expérience si vous êtes allergique au mauvais services et à la frustration à éviter !

Marla Newhook

please take note that the CLSC Pierrefonds is NOT located at 68 Prince Edward in Pointe-Claire...Google has been notified of the error

Edmond Pauly

(Translated) The blood collection center is very efficient and well organized if you arrive at the opening at 6 pm from Tuesday to Friday. This is an example to follow in walk-in medical centers. Congratulations to the nursing staff of this CLSC (Original) Le centre de prélèvements du sang est très efficace et bien organisé si vous arrivez dès l'ouverture à 6 h du mardi au vendredi. C'est un exemple à suivre dans les centres médicaux sans rendez-vous. Bravo au personnel infirmier de ce CLSC

Kiran B.

Rude receptionist

min yu

information desk is not friendly

Sh. M. Sajjad

Staff is rudely dealing

Skylar K

disgustingly rude every time i go there or call

Mik Theo (Mick)

went for a blood test. Easy parking. It was relatively fast and the nurse was friendly. the line-up for blood test in the corridor was a bit broche-a-foin. Results were sent within 1 week. Overall. I'm quite satisfied with the service

Yolande Pieyns

(Translated) 55 minutes total time one Tuesday 9 am - blood test performed by a "vampire" expert (I have runny veins and low). No blue (7 hours later). Thank you for your good services. (Original) 55 minutes temps total un mardi 9 h - prise de sang effectuée par un expert «vampire» (j'ai les veines fuyantes et basses). Aucun bleu (7 heures après). Merci pour vos bons services.

Julie Hoang

I’ve always had a very decent experience. Wait times are not bad at all. Great nurses, they take their time answering my questions. The staff at reception are lovely too. Just some rare times they are clearly not in a great mood and it shows in the way they speak to you with impatience.

Rosa Licursi

rude. don't call back, but when they do, they don't give you a time to talk. I cannot believe what kind of support. We need to get the NEWS to know . how RUDE they are. we are only asking to a return phone call, a follow up and get the pull down. ..

Caroline Paradis

(Translated) The receptionist Catherine gives an execrable customer service. She does not say hello, is not courteous and does not take the time to listen to you. I suggest that she read the sign warning customers to be respectful. If I could have put no stars, I would have done so. I hope this publication will resolve the situation. (Original) La réceptionniste Catherine donne un service à la clientèle exécrable. Elle ne dit pas bonjour, n'est pas courtoise et ne prend pas le temps de t'écouter. Je suggère qu'elle lise la pancarte qui avise la clientèle d'être respectueuse. Si j'avais pu mettre aucune étoile, je l'aurais fait. J'espère que cette publication permettra de régler la situation.

Princess Mamlakati

Helpful friendly staff

Noémie Rouleau

(Translated) The staff have been overwhelmed for years and nothing is changing! Long, very long wait time! (Original) Le personnel est débordé depuis des années et rien ne change! Temps d'attente long très long!

Nektaria Hatzichristos

STAY AWAY. Very rude receptionist for the blood tests. Nothing but terrible experiences. UNCLEAN SOME RANDOM GUY AT THE ENTRANCE FORCING PEOPLE TO SIT ONE AFTER THE OTHER ON NON-SANITIZED CHAIRS - all on their phone, receptionists rolls their eyes, yell AWFUL THE TECHNICIAN WASNT EVEN WEARING GLOVES TO DO MY BLOOD TEST

Vi Ho

Extremely rude nurse that came to my house for a blood test. Asking my mom to come faster because she needs to go to other patients house. (My mom is disabled). (Dec 28, 8h20). "Vient plus vite je peux pas t'attendre j'ai d'autres places à aller". ????????????????

Diana Kasap

(Translated) I was with my daughter for a vaccination, the medical staff were very attentive, they calmed my child, explained the whole procedure, answered questions, were polite, attentive and very professional. thank you for that. (Original) J'étais avec ma fille pour une vaccination, le personnel médical était très attentif, ils ont calmé mon enfant, expliqué toute la procédure, répondu aux questions, ont été polis, attentifs et très professionnels. merci pour cela.

Shasi SK

I'm very happy with their service Thank you very much ????

Kirushanth Rasiah

Went to the CLSC here because they have the travel clinic. The nurse was very knowledgeable and took her time to explain everything I had to know. I made an appointment and was taken in on time. They also sell things such as bug spray, sunscreen and other products - but they're a little pricier than retail stores. I would definitely recommend the travel clinic here.

Jason Desranleau

Came for a blood test. They've taken great care in the management of safety precautions for the coronavirus. Two meter distances while waiting in line to get in, get a number, waiting room in the back with distancing, then speaking to the admin person. Another waiting room, then quick blood draw. My male nurse was brilliant, he knew just by looking at me that I was a bit squeamish, so he was distracting me by asking about my book. Got there at 6:15 (with maybe 20-30 people ahead of me) and got out at around 8:30. Happy I chose here over Lakeshore. One thing I noticed that needs improvement is that even though there's signs saying not to move the chairs in the waiting room, some people were moving them. Also, I wonder how they're going to manage in the winter; I hope they won't have socially distant lines of 30 people waiting outside in -30C.

Leyla

Short wait time, friendly staff, lots of parking.

Yasmina E. Jimenez

Nice staff but really needs to be cleaned.

E

Everytime I call that place, which is once a year, the receptionist is so damn rude, before I even finish my sentence she just transfers the call. No one moment please, just cuts me off and transfers the call. The administration staff is disgustingly rude.

Melodie-anne Dubois

(Translated) my two stars are intended for the very charming lady who welcomed us. after that the problem begins: secretary does not even look at you and no hello. tries to chat with the nurse and she takes everything at the 1st degree and hyper aggressive is an extremely unpleasant tone. for good service and beautiful smiles you know or not to go. moreover the process is completely ridiculous and long. making an appointment by phone would be more adequate in my opinion as well as a course in customer service for employers (Original) mes deux etoiles sont destiner a la tres charmante dame qui nous acceuillaient. apres cela le probleme commence : secretaire ne vous regarde meme pas et aucun bonjour.tente de discuter avec linfermiere et elle prends tout au 1er degres et hyper aggresive ert un ton extremement desagreable . pour un bon service et de beaux sourire vous savez ou ne pas aller . de plus le processus est completement ridicule et long. prise de rdv par telephone serait plus adequat selon moi ainsi qun cours en service a la clientele pour les employers

Alain Malka

(Translated) Went for a blood test. The nurse who does the blood test does not even come back to you, she yells "next, next!" from inside. Then her attitude is very rough and impolite. I was surprised by so much hostility. Very sad to reduce a public service to such dissatisfaction. I went to take a blood test at this place. The attendant does not even bother to lead you to the room where everything happens, she sits in her chair and shouts like a public market: "next!" From the moment you take your place, her attitude is more than impolite, she is frankly hostile. Sad to reduce public services to so much incompetence. (Original) Went for a blood test. The nurse who does the blood test does not even come to invite you inside the room, she yells "next, suivant!" from inside. Then her attitude is very rude and impolite. I was surprised by so much hostility. Very sad to reduce a public service to such dissatisfaction. Je suis allé faire une prise de sang à cet endroit. La préposée ne se donne même pas la peine de vous conduire à la chambre où tout se passe, elle reste assise sur sa chaise et crie omme dans un marché public :" suivant!" Dès le moment où vous prenez place, son attitude est plus qu'impolie, elle est franchement hostile. Triste de réduire les services publics à tant d'incompétence.

reynaldo quiambao

Fast service, no line. Just call for appointment. Due to pandemic.

MICHAEL L.

Went for a blood test today and it literally took 15 minutes. The CLSC Pierrefonds was very organized and well run (english speaking) with a professional staff. I was very satisfied by the whole experience, from beginning to end the staff was incredible especially the nurses. Thanks again!!

Amanda Spiezia

I would give 0 stars if I could... I wish I got the nurses name who gave my 2 month old his vaccines. She was unprofessional, rude and very rough. She seems to think she knows more than a doctor my son is being followed by who is one of the best in Canada. She should not be working with babies,children or people for that matter. Me and my husband are disgusted by her.

Mjl gagnon

i talked to Amal in the youth department to set up an appointment for my daughter and Amal was super nice , very helpful and was able to change the time of the appointment at the last minute to convenience my daughter and her school hours . Thank you very much Amal for your help . it was a pleasure dealing with you.

Lauriane Giguère

(Translated) Quick to have a vaccination appointment The staff take the time to answer our questions. (Original) Rapide pour avoir un rendez vous de vaccination Le personnel prend le temps de bien répondre à nos questionnement.

Ashraf Latifi

If you can avoid this clsc please do it. Most of the time the computers has problems and they can’t sorted.

Melvin Medrano

Even a 1 star can't justify how rude the staff are in this institution. How are they even in this sector. Just sad.

Zachary Bergeron

You can come as early as you need... The wait is still ridiculous!

Vadim Levashov

This is a very good CLSC. It has a huge free parking lot. Good people are working there as well.

Enzik TV

Lots of Parking space in the back. Short wait time and friendly staff.

CanadaCommunity Org

CLSC Pierrefonds sent a caregiver that was provided by Paraide International Inc sent to help someone (This person doesn't want to have their name revealed) and was robbed by the caregiver!

M. Wafa Khanji

Dr. Côté is one of the best doctors I have ever met. Her follow ups are so good and she's overall a very nice person, she always made sure to follow up with me whenever there was anything new, and she always took careful actions and extra procedures to insure my safety, and I appreciate her immensly for that. I recommend her to everyone, she is amazing!

Abdul Moqeet Raja

Went for a blood test and the nurse by the name of Belliveau was incredibly rude. Clearly did not have her 7 hours of sleep. Poor customer service. After blood test was finished, told my wife in a rude way to put jacket outside the room and leave now. Absolutely disappointed!

Carlos Krueger

Lousy staff..With Fake Smiles and LOOK over worked...Plus Flu shot Is Not worth getting...When Viruses are Getting Worse and worse by the moment...They only Help People With $$$..And Travel around the world...Local Folks with Little Income Are LAST with any kind of HELP...????????

Guy Tremblay

(Translated) Sampling center: Very long service and for good reason, only 2 nurses for the whole population. Average waiting time 1 hour at first sorting plus 1 hour in the second waiting room. The summation of this deficient service is that, if you have to leave a sample to be recorded, you have to take a number and wait for your turn, no way to pass between two customers when you know very well that the people before you have not yet 1 hour to wait. (Original) Centre de prélèvement: Service très long et pour cause, seulement 2 infirmières pour l’ensemble de la population. Moyenne d’attente 1h au premier tri plus 1h dans la deuxième salle d’attente. Le summum de se service déficient est que, si vous devez laisser un échantillon à faire enregistrer vous devez prendre un numéro et attendre votre tour, pas moyen de passer entre deux clients alors que vous savez très bien que les gens avant vous en non encore pour 1h à attendre.

rita vachinsky

Horrible!!!!!! Wait is super long , no chairs to sit. I just left and didn't do the blood test.

Bobby Buvandirarajah

Horrible service

jonathan bastien

(Translated) depressing places (Original) lieux deprimants

demetriosd

Insane attitude from nurse.Sickening story. Defund hospitals already. Once again we’ve proven the American system right. Only when there is a risk of losing your job do people make themselves behave. Also, do the math. Private is cheaper . It really is.

Robyn Zedd

The tech taking my blood test was extremely rude for no reason. There was a paper I needed to get before the blood test and she flipped out at me for not having it and sent me away, only to call me back the second I sat back down to give me that same paper she yelled at me for not having. The people at the front desk give short, curt instructions and you cannot get angry at people for not knowing the intricacies of your bureaucracy. Unprofessional. The security guard at the entrance was kind and professional, but she is put at risk by having to get patients to change their masks in front of her. All-in-all I'm not impressed.

Mercedes de la Guardia

Efficient, Courteous and Fast. Waited less than 10 minutes for my blood draw. Thank you! ????

Aida Mohandesi

The receptionist is really rude. She does not want help at all. If there was 0 star, I would prefer give them zero star

Anthony Singelis

Chose this location for blood tests. Most everyone (except for one nurse who clearly was having a terrible day and acted like a disgruntled battle-axe towards colleagues and patients) is friendly, fluently bilingual and extremely patient with (well) patients! The line-ups are long and the signage is poor so be prepared to wait upwards to three hours to have your blood tests -- as well as to get confused as to where to sit and when. Parking, while plentiful and free, fills up between 8:30 am and 11:00 am. Be forewarned that you may have to park on the streets or in "tow zones". My suggestion: Get there at opening so the wait will be shorter. All in all, I would return.

E H

The security person at the front door was nice and helpful but sadly the person at the welcome desk and the two ladies at the appointment desks should change jobs...they look/act like they hated their job and everyone included! The cleaning guy was very polite doing his job. Thankfully the nurse that took my blood was very nice. The online appointment system worked very well.

Mary McGill

Very good. I got the Shingles vaccination!

Tamara Taylor

long wait. rotten services from 80% of workers. Ooh forget about calling on the phone. Only call if you have speaker phone because you can cook a meal wating on that phone . For blood center the wait is so long you can drain your blood and still you won't get help. The number wheels is never fI'll. Never enought packing. Always so cold . Winter time the carpet is dirty and not enought salt to slip. vending machine is nerver stock. The workers is not so supportive to many services. Busy location is great. Need more parking space we need to have someone monitor parking space kinda crazy out there.

Robert Legare

entire staff should be fired went there to changes bandages as per doctors was to to bring my own polyporen

guillermo thomas

(Translated) Drive 1 hour to be there at 11:00 am their price 45 minutes to understand that the girl for the meeting did not come to work today !!! This fort !! (Original) Conduire 1h pour etre la a 11h ca leur prix 45 min pour comprendre que la fille pour le rendevue es pas venu travailler aujourdhuit !!! Ce fort !!

Meghan Yeo

Dec 2018: I had a great experience for my blood test. I arrived at 5:55am and took my number at 6am; it started at 20, I was 36th. I had my phone to entertain myself. I wasn't confused on what to do... I could follow the people ahead of me and I was told where to go along the way. I grabbed my number and sat down. All of the people I interacted with were nice and polite. I chatted with the nurse to distract myself from the needle and she chatted back. She nailed the vein right away and I was out in no time. I was back in my car by 7:15am they were on number 61 when I left. There were lots of parking spaces when I arrived, none into the front when I was leaving. May 2019: I arrived at 5:50am to a huge line for my blood/urine tests... It started around 30 I was 76... It took 2 hours start to finish. They were on 12 when I left. No parking available in the front but there was lots in the back, still a few spots when I was leaving. Again the receptionist and nurse were really nice. You go in with a good attitude (dispite the wait) and they will be nice to you too. They needed lots of vials for my tests, I was in and out of the nurses office in about 5 minutes. I got a juice when I was done which was appreciated because fasting sucks. If you park after 7am remember to grab a permit from the information desk!

A Review

Absolutely horrible, rude customer service from employees registering patients. I can see why there are so many complaints from patients on Google. I will avoid this location as much as I can.

Ali Baker

Bad nurses their so rude

Katie Maguire

Hostile security guard. Hostile non english speaking receptionist. Given that English people pay the same amount of taxes as french people, it would be nice to be helped in either language. Also, you can only make an appointment for blood tests on line. My mother would not be able to do this.

Raphaël Sylvestre Bouchard

(Translated) I had the best day of my life there. The dandelions are very well watered. The doors open on their own. I am proud to be a Quebecker. I end with a quote from a nurse from there: if you eat broccoli, you will have more friends. It's so true! I'm crying. (Original) J'y ai passé le plus beau jour de ma vie. Les pissenlits sont très bien arrosés. Les portes s'ouvrent d'elles-mêmes. Je suis fier d'être Québécois. Je termine avec une citation d'une infirmière de là-bas: si tu manges des brocolis, tu auras plus d'amis. C'est tellement vrai! J'en pleure.

Chantal Despres

(Translated) My 7 year old daughter had to do an analysis. Her dad goes with her and the doctor's reference. They wait 1:30 to be told that it takes a form filled by the doctor. He calls the pediatrician's secretary and she has no idea what they are asking for. She checks the forms provided by the government and leaves 3 messages to the clsc while my ex is also trying to communicate with them but they do not answer the phone. 4 days later, no one returned any messages so we paid privately, or no form was needed. Do not waste your time there, they are stupid and ineffective. (Original) Ma fille de 7 ans devait faire une analyse. Son papa y va avec elle et la référence du médecin. Ils attendent 1h30 pour se faire dire que ça prends un formulaire rempli par le docteur. Il appelle le secrétariat du pédiatre et celle-ci n'a aucune idée de ce qu'ils demandent. Elle vérifie les formulaires fournis par le gouvernement et laisse 3 messages au clsc pendant que mon ex essaie aussi de communiquer avec eux mais ils ne répondent pas au téléphone. 4 jours plus tard, personne n'a retourné aucuns des messages alors nous avons payé au privé ,ou aucun formulaire n'était nécessaire. Ne perdez pas votre temps la bas, ils sont bêtes et inefficaces.

A

This place really needs help. The nurses do not wear gloves or sanitize before drawing your blood. My nurse in particular was sick and her nose was dripping. I saw her wipe her nose without sanitizing or washing her hands seconds before inserting a needle in my arm. DISGUSTING! The staff overall is RUDE! I saw the front desk lady scream at a client....the place is also very old (old dirty chairs and furniture...need an upgrade and new staff.

Annoyed Person

Wait time is long

Dorothy Laviolette

I hope they hel me find a resid nce to live in pierresonnds quebec ty

Alexey Kolesnikov

(Translated) Arrival at 6.30 am I took the number, already 69, after 2 am, it was my turn to check in, I learned that it is not possible to do this type of test at the clsc Pierrefonds you have to go to the 'hospital. Please validate before if in this center it is possible to make your type of sample. This clinic is very close to where I live, but it is absolutely useless, neither to have the service of doctors, nor for the emergency. Pity ! (Original) Arrivée à 6h30 j'ai pris le numéro, déjà 69, après 2 h, était mon tour pour l'enregistrement, j'ai appris que ce n'est pas possible de faire ce type de test au clsc Pierrefonds il faut aller à l'hôpital. Veuillez valider avant si dans ce centre est possible de faire votre type de prélèvement. Cette clinique est très proche de chez moi mais elle est absolument non utile, ni pour avoir le service de médecins, ni pour l'urgence. Dommage !

stephane jolicoeur

(Translated) I was fortunate to be treated by Mrs. Elham Ganji. While multiple medical professionals advised me for immediate emergency treatment, Ms. Ganji determined through her research that I did not have to receive this treatment. I would like to congratulate Ms. Ganji for her thoroughness and professionalism. (Original) J'ai eu la chance d'être traité par Mme Elham Ganji. Alors que multiples professionnels de la santé me conseillaient un traitement d'urgence immédiat, Mme Ganji a déterminé à travers ses recherches que je n'avais pas à recevoir ce traitement. Je désire féliciter Mme Ganji pour sa rigueur et son professionnalisme.

Helen Cooper

I have always been treated well at this location. The nurses are very cordial & efficient.

Sahar Najar

(Translated) We had an appointment for a blood sample for our 3.5-year-old daughter, the nurse was rude and almost hostile. My husband was holding my daughter and he warned her that she could move and that we didn't know if she was going to accept that or nin, so the nurse asked our little one not to move and told her that it was okay. prick. Seeing the needle, my little one started to cry, the nurse got angry and started to blame my husband because he said in front of her that he didn't know if she was going to accept or not , when she panicked just seeing the needle and she moved when it pricked her, very normal reaction from a 3 and a half year old child !!!! Please if you don't like your job or find it hard to deal with the kids quit !!!! especially in those cases where you are dealing with sick children, be a little more human !!!! PS: I know adults who panic in front of a needle, what about a child of 3 or 4 years. Without forgetting that all those who worked there were at the limit of the rudeness, with sick people MIN DUEU !!!!! (Original) Nous avions un RDV pour prélèvement sanguin pour notre fille de 3ans et demi, l'infirmier était désagréable à la limite hostile. Mon mari tenait ma fille et il l'a prévenu qu'elle pourrait bouger et qu'on savait pas si elle allait accepter ça ou nin, alors l'infirmier a demandé à notre petite de ne pas bouger et lui a annoncé que ça allait piquer. En voyant l'aiguille, ma petite s'est mise à pleurer, l'infirmier s'est énervé et s'est mis à blâmer mon mari parce qu'il a dit devant elle qu'il savait pas si elle allait accepter ou non, alors qu'elle a paniqué juste en voyant l'aiguille et elle a bougé quand il l'a piquée, réaction très normal de la part d'un enfant de 3ans et demi!!!! S'il vous plaît si vous n'aimez pas votre travail ou que vous avez du mal à vous prendre avec les enfants, démissionnez!!!! surtout dans ces cas où vous avez affaire avec des enfants malades, soyez un peu plus humains !!!! PS: J'en connais des adultes qui paniquent devant une aiguille, que dire d'un enfant de 3 ou 4 ans. Sans oublier que tous ceux qui travaillaient là-bas étaient à la limite de l'mpolitesse, avec des personnes malades MIN DUEU!!!!!

Sweet P

Horrible communication!

Sam

Very rude staff

Hatem Megaly

For the second time, those who take the blood samples KNOW NOTHING =, LEARNED NOTHING, SHOULD BE FIRED, Etc. You canlt complain there, they arr GODS in the place, "Zero-tolerance" to complains, abpve the law!!!! These photos speak more, 80 years lady and my wife as well. STAY AWAY FROM THESE PLACE IF YOU WANT BETTER SERVICE. THE WOMEN THERE ARE REALLY BELOW ANY SER VICE GRADE, FROM THE TWO OLD LADIES IN THE RECEPITION, TO ANY OF THE WOMEN WHO TAKES THE BLOOD SAMPLES. ONLY ONE PERFECT MAN WHO IS LIKE AN ANGEL, TAKES THE SAMPLE AND YOU WOULDNLT NOTICE UNTILL HE FINISH. THE REST ARE JUST RUBBISH. WISH THERE'S A ZERO TO GIVE.

Willians Barboza

With scheduled appointment, It is super fast and the nurses were great in their jobs. They provide you a new mask when you enter the clsc as well.

Edward Thurston

Busy as he-double-hockey-sticks, but they get the job done and test results are phoned to me within hours.

Lily L

Disappointing, like most CLSC. If you want to go for a blood test, be there at 5h30 in the morning if you don’t want to spend the day there. Don’t bother calling for information because they don’t respond and don’t return calls when leaving a voicemail.

serge lemieux

(Translated) Tiny parking lot, always full in front of the building. Should sleep there the day before to have a place! Behind a large parking lot, but reserved for the Pierrefonds Cultural Center where the posters forbid us to park. Why ? during the day, are there only activities at the cultural center? Stressful, but you need what you need, I park there. My problems are not finished, the rear entrance door does not have a help button for the disabled ... not good for a CLSC! (Original) Stationnement minuscule, toujours plein en avant de l'édifice. Faudrait coucher là la veille pour avoir une place ! En arrière un grand stationnement, mais réservé au Centre culturel de Pierrefonds où les affiches nous interdisent de stationner. Pourquoi ? durant le jour, y a-t-il seulement des activités au centre culturel ? Stressant, mais faut ce qui faut, je me stationne-là. Mes rpoblèmes ne sont pas finis pour autant, la porte d'entrée arrière ne comporte pas de bouton d'aide pour les personnes handicapées... pas fort pour un CLSC !