Reviews of One Oak Counselling (Psychiatrist)

Nitish saluja

Naushina is excellent counsellor - was very helpful for me . She has great knowledge and very friendly. I highly recommend her.

Maria Theresa Taja-on

The One Oak team was a great help - highly recommend them!

Jashan Deol

wonderful counsellor - helped me a great deal with my anxious feelings. Highly recommended

Scarlet Omega

Naushina is an amazing counsellor. She is kind, empathetic and an amazing listener. She gives you functional skills to help you learn and grow. I love my time with Naushina and I am very grateful for all her help.

Jamil Mawani

Mental well being is the most important aspect to have balance in your life. Naushina provides great advice and therapy to all aspects from work, relationship and family. Very easy to talk to and has a flexible schedule! Thanks for getting me through my rough patch!

Alleris Gillham

Naushina has been wonderful to work with. She is very compassionate, professional, and accommodating; I am grateful she is my counsellor.

Selwyn Anketell

Naushina was immediately very easy to talk to and seemed to understand how I was feeling and my thoughts with ease. Kind and caring soul who quickly feels like you're talking to a good friend rather than a therapist. Thank you for your help and guidance and book recommendations to help!

Chloe Brown

I had a great experience, after taking great consideration on choosing a therapist. Naushina is very genuine, non judgmental and empathetic. I found her really easy to talk to and she was very knowledgeable and shared with me many tools that I now use in moving forward. She encouraged me to see things from different perspectives, and challenged me when necessary. Naushina has made a great impact on my mindset and well-being. Definitely recommend!

Capucine Lahyani

Great experience for my first time at counselling. Naushina has been really easy to talk to and informative during our sessions. I’d recommend this place

Layan Al Masri

I had been going through a lot in the last year and didn’t really know where to start until a friend recommended Naushina and I’m glad! These last few months working with Naushina helped me resolve a lot of issues I had been dealing with from my past. This has left me feeling more grounded in many ways thanks to Naushina! One to note is I've gotten a lot better with adding some balance to my life and managing my stress/anxiety better. I can’t recommend her enough!

Shelby Kitt

Naushina has helped me tremendously over the last few months using EMDR to help process some troubling anxiety-inducing memories. She is warm and easy to talk to, and I always look forward to our meetings!

Odessa Bennett

Naushina has been an invaluable resource and support for me over the last year and a half. Her proactive guided a approach is kind, compassionate, tactful and effective. She is LGBTQ+ friendly and I have never felt anything but supported when speaking about both gender and sexuality. I would recommend Naushina as both a personal and couples councilor. EMDR has also been highly effective in prossesing past trama/ PTSD.

Mary spittle

I’ve never felt so connected and understood by a therapist like I have with Naushina. She’s kind and understanding. I feel validated and appreciate that she also gently encourages me to view things in other ways. I feel like we’ve done years of healing within a short amount of time through EMDR and classic therapy sessions. Working through childhood trauma that I’d seen other professionals for over the years and nearly gave up on. I can’t thank her enough! I look forward to working with her more and continue on this path of healing.

Sonali Saxena

Naushina has helped me through so much in regards to trauma. Her counselling has really made a noticeable difference in my life. I feel safe and valid with her and recommend her to almost everyone I meet.

Haleelee R

Naushina is a very warm and caring counsellor and has been a great help with my daughter’s anxiety. She genuinely cares about her clients, and In just a few months I have seen my daughter’s confidence and strength grow!! We are so grateful to her.

Adventure Hounds

Naushina has been absolutely wonderful - so kind, gentle and caring. She has really helped me work through some emotional issues, and I'm so happy to have found her!

Zahra Dhanji

The whole process - from the first phone call, to the free half hour consultation, to growing and learning in therapy was amazing at Burnaby One Oak Counselling. If you are thinking about counselling - call Burnaby One Oak first!

Angel Pui

We went to Dr Naushina Kiely at One Oak Counselling for several sessions but did not gain any value at all. :( Her clinic is in a shared office space, with a private and small room. She does not have any front-desk person to assist. I'm not making any judgement on business style or office arrangement but what that means is paperwork to fill out patient info, invoicing at the end are all done within the paid one hour session. She met with us fairly promptly but we found sessions were taken up with getting us glasses of water (which she has to walk out, go somewhere else) For around $120 an hour, it would be more effective and professional if paperwork were sent or dealt with before the session or by another staff, so we can receive a full session and not waste any time sitting there answering a lengthly patient intake form. I almost don't even want any water or anything else as I came for guidance and advice and it's cutting into it. Most disappointing part was the quality of the guidance itself - Dr Kiely spent all of the session asking questions about our situation without adding any value to us at all. She just kept asking questions from childhood, to family dynamics, to our current situation, I mean first 3 sessions were all about those, lots and lots of questions, and she just kept writing notes. I am sure, everyone likes talking about problems, but I am here to solve them. I would like professional help and experience and not just listen to my lovely voice. At the end of each session, we would ask for her opinion, if there are tools, things we can do, exercises even so we can get help solving our problems now. I mean most people going to counselling have some timely problems, sure it can wait a session or a week but several sessions, weeks later is very ineffective. We also have a young family of 2 kids, so time is valuable and we just need to cut to the chase a bit here. Anyways I have communicated this to her and would like some help if she can give it now and she said to be patient, after she thoroughly understand our situation then we can get some help. Well at the 3rd session, having heard our individual history, current issue, childhood now, I mean we've really started to get frustrated and have enough. If you have alot of budget for counselling and have alot of time, she might be for you, but for us who are tight for time, tight for budget and would like to see some value and get some help within 3rd session, this did not work for us. Also a great counsellor would tailor or personalize sessions to what your patient needs. I understand professionals have their style and all but I found communicating our needs to her didn't matter. She did what she did, telling us what her program is like. We need to answer questions for several sessions and then maybe we can receive some value soon, but it just did not work for us and it was a waste of time and money for us. :(

Jenny Lee

Naushina is an amazing, passionate and caring counsellor. She makes me feel comfortable and free to express how I feel. I can totally let my guards down with her. I am so grafeful she took her time out of her busy schedule to accommodate me as I was in dire need for assistance. I highly recommend Naushina.

Mike Dos Santos

Been a great support for me and my family. Well knowledgeable in anxiety, helped for today and most importantly the future ups and downs.

Saffron Sahota

Naushina is by far the best counselor I have ever had. She has helped me and my family so much and I couldn't be more appreciative. I am so, so glad to have her in our lives and would recommend her to anyone!

Tanya Jakubec

Naushina has been a great support to me. I found she went above and beyond what a typical counsellor's approach would be and that helped me understand myself in a way I hadn't before. I am so grateful for that and I would recommend her to anyone going through any struggle in life.

Larisa D'Hondt

Naushina is a skilled and caring counsellor. She really took the time to get to know and understand me and my goals for counselling. Her approach is both therapeutic and practical. I have been able to make progress with my goals and have seen positive changes in my day-to-day life using the CBT skills I’ve been practicing with her. I definitely recommend Naushina to anyone looking for support with their mental health and overall well-being.

Dante Dela Cruz

Last year was a very rough year for me and my family. We've been into a terrible car accident in the month of September and we don't have anybody and know somebody to ask for help to settle our issues. I personally went through ups and downs of a lot of problems even the level of stress gets so high. Good thing we meet Naushina, such a wonderful person who help as a lot to build up our confidence and motivated us to achieve our goals. If your looking for a counselor to help you with personal matters or family probem, I personally recommend you to call Burnaby One Oak counselling.

Aroha Sabherwal

I was involved in a traumatizing accident that made me very anxious to drive. Through ICBC, I found Naushina! By doing EMDR, Naushina helped me get over my fear and feel safe on the road again. She's kind, caring and compassionate. Along with being a great listener, she asks questions and gives suggestions that totally transform my thoughts from negative to positive. She has created a safe space that allows me to talk about absolutely anything on my mind! I look forward to continuing my healing journey with Naushina! Thank you!!

Melissa Gill

Naushina has been incredible in helping me navigate life. I feel heard and respected. She has given me practical skills to get through past, present and future trauma. So grateful. I highly recommend her.

Karizza Concepcion

I recommend Naushina for individual counselling and couples counselling. Her diverse experience and background enables her to empathize and relate to her clients in such amazing depth! I'm so thankful I've found her.

Andrew Chu

I have had around 12 hours with James so far in the last couple months. James has helped me realize so much about my family in those two months and has helped me reconnect with so many people. He listens to you very closely, paying attention to your facial expressions, and will continue until he eventually gives you feedback and looks for a response from you, and ends with an action plan. Make sure you get to the action plan part and make sure you take his advice into consideration. He rarely forgets names of people that you tell him and frequently recalls information that you have told him. I have not seen a counsellor since I was 13, and can't remember what it was like to see one. I will say I find his approach to counselling to be very helpful for my circumstances. He has also helped me realize things about myself that I should have seen. I will quote something that someone has recently said to me in response to James helping me reconnect with them and telling them that I have been going to counselling: "The thing to remember is, it is important to feel free to talk about what really matters to you, and to feel you are heard & supported by your counsellor. Also, growth is not a linear line. There’s starts & stops; it’s more like a zig zag line. There are times when you will feel discouraged, also times when you will feel emotionally exhausted, when you touch on sensitive/difficult experiences from your past. You may need to back off for a while, until you are ready to examine it. In time, you will know how to proceed."

Jonnee Drama

Naushina is a very easy person to talk to with a calm, but direct demeanor. She is strong, yet approachable which is what makes her so effective in dealing with clients. She is fantastic at what she does, and is an expert in her field. I highly recommend working with her and I enjoy our sessions together.After leaving a session, I look forward to implementing the strategies we come up with in my day to day routine. Naushina has definitely had a positive impact on my life and i would recommend her to anybody.

Andrew Sampson

Thank-you for your service!

Carmen Wight

Love Naushina. She has been great helping my family through all kinds of struggles. My kids ask to see her. My husband appreciates her ability to remain neutral. I find it’s like talking to a friend who has the right kind of advice.

Random Stuff

After having seen Naushina for only a few sessions, I knew I was in the right hands. From the moment I walked in the door, she made me feel really comfortable by first offering me a beverage and then explaining the process before we got started. Her office space is inviting and cozy and she really took the time to understand my situation in order to help me come up with the best ways to navigate through things. It never occurred to me how deep-rooted some of my issues are, and resolving them is really helping me move forward. I will continue to see her and highly recommend her! Thanks Naushina!

Jay Salanger

After seeing many councillors and psychiatrists and the countless meds that were doing more damage than good; Naushina truly helped me in putting the wires back together and understanding myself and techniques I can use in coping. She also assisted in re building the relationship with my partner of almost 7 years. She really helped us put things into perspective. I consider her a dear friend over all.

Poco Loco

Naushina is a very lovey councilor! She has helped me a lot these past 7 months to over come alot of struggles including my car accident incidents with my workplace injury. She is very experienced and dedicated to get to the root of the problem and issues. She Is one of the best councilors I have had and I have felt very comfortable discussing all of my issues with with her. I will continue to recommend her to many friends and family as well as anyone who is in need of councilling !

Sean Boudreau

I want to say thank you! to Naushina and the professionalism she provided. Naushina made me feel comfortable throughout the process. I wasnt sure about how a coule of appointments would make me feel but i'm glad i did it. Thank you for your paitence and guidance. -S

Elsie Chew

We have been working with Naushina over the past few months and have found her to be very professional, a great listener and compassionate in her approach. She is a skilled communicator who is able to ask the right questions to gain an understanding of the issues and to recommend solutions. We would highly recommend Naushina to future clients.

Shie Hyland

I can't say enough nice things about Naushina! I was in a bad car accident in the spring, which left me with terrible bouts of anxiety every time I had to get in my car and drive. This was coupled with the stress of having to deal with ICBC to finalize my claim and all of the crazy COVID stuff going on in the world. Naushina was wonderful in giving me the skills I needed to cope. Her positive attitude and calm demeanor were instrumental in my path to recovery.

June Osborne

I recently started speaking with Naushina in the past couple of months as I like many others have found self isolation to be very difficult and creating a lot of anxiety for me. I am so grateful that she was able to accommodate me and take me on as a new patient via skype. She has helped me manage my anxiety, stress and help me see that I am not alone, but that we are all in this together, also how I can better myself and my time right now. I have now met Naushina in her office, which is a cute cozy space and very accessible, in person She is very warm and welcoming, she made the environment feel safe and comfortable for me.

Vincent C.

Naushina was a tremendous help to my wife and I. Reaching out and connecting with a professional of her caliber was the best decision we could have made for our marriage. Thank you Naushina for your kindness and compassion!

Suzanne Baker

Our family is very grateful for Naushina. Our young daughter has been seeing her for close to two years now for anxiety, and the transformation has been amazing. Naushina helped her to recognize the physical signs of anxiety that she was feeling and taught her to self-regulate and cope with these feelings. As well, Naushina built up her confidence and self-esteem and as a result our daughter has grown into an outgoing and sociable young lady....she looks forward to every session with Naushina and loves all the art involved!

nick Graz

James is fantastic and has been super helpful through life's challenges. Always looking forward to chatting and our sessions. He makes it super easy and comfortable.

Arielle Mora

I met Naushina a couple years ago when I was in my early teens and she helped me when my depression was really bad. She did an amazing job supporting me using EMDR. Naushina is very easy to talk to, non-judgmental and I highly recommend her.

Jessamine Schorath

The first time I had my first counselling session with Naushina, I felt at ease right away. Her approach in helping me to continue overcome my past traumas using EMDR has helped me greatly. She is understanding, laid- back and listens with intent. In addition, she offers great advice and has helped me transform negative thoughts to positive ones.I would highly recommend Naushina!

D F

Naushina is the best. I had seen other counsellors before but Naushina is so kind and patient and communicated in a way that is tailored to my learning style and sensibilities. She has helped me to reshape the way I think of myself and I am a happier person for it.

J B

I've known Naushina for 2 years now and saw her through two very hard periods of my life where I was struggling with depression and anxiety. We worked through some tough childhood trauma using EMDR that I have been carrying with me for over 15 years. I was never able to speak of it but now after reprocessing those memories, I don't feel triggered anymore, haven't had any flash backs, and I can finally move on with my life without this defining any bit of me. Through my work with her, I have developed a better understanding of myself and my past. Not only is she an amazing listener, she has a great memory, truly cares, and is able to take what you say and make sense of it. Thank you Naushina for being in my support circle and helping me love who I already am.

James mcLean

Naushina is absolutely wonderful at coaching me through tough times in my life. Her practices in meditation and self awarness, have taught me ways to deal with my anxiety in a positive way. Would recommend her to everyone I know.

A C

After seeing a psychologist and falling back into the same unhealthy patterns I decided to try finding someone else. I was lucky enough to find Naushina. Her approachable and calm style made it easy for my husband to accept seeing a Counsellor. She is always neutral when giving advice and doesn’t just let you complain and vent about your problems. She was able to give me and my husband different steps and homework to work on when we stepped away from her office. This really helped in changing our bad behaviours with each other and it saved our marriage. She keeps good track of each session to ensure we are progressing in each session. Naushina knows how to get down to the root of the problem and is not afraid to ask real, and sometimes raw questions.

Kat B

I am truly grateful to have the opportunity to work with Naushina. Naushina has many skills and attributes of a good counsellor. She is genuinely caring and easy to talk to. I have overcome the most challenging and stressful times of my life with her knowledge and support. Naushina has helped me through post partum depression and anxiety using EMDR. Also, my husband and I attend couple counselling regularly. She has provided us with so many tools to have a successful relationship and a positive outlook on life. I highly recommend Naushina to friends and family all the time.

Chloe Cesari-Hayes

I began seeing James a few months ago and have continued to see him since. I have sought out counselling in the past but it never seemed to stick. I enjoy seeing James because he is very attentive during our sessions. He provides feedback and a different lens or perspective on life circumstances which I find helpful. He checks in with me throughout our sessions and he even follows up afterwards. He’s very calm and provides a safe space to express yourself.

Stefan Hanelt

Naushina is a wonderful counsellor and person who is helping me and my wife mastering our hurdles in life. I highly recommend Naushina to anyone.

C Blaison

I met Naushina during a very difficult time. With her gentle and skilled approach, she equipped me with the strategies I needed to pull myself up and move forward. I am so grateful to have found her. I would highly recommend Naushina to anyone looking for a caring, kind and experienced counsellor.

Theresa Geider

Naushina is an amazing force of nature. Through her compassionate approach to helping me heal through trauma , the skills that I have learned from her sessions have changed my life immensely. I like how Naushina has a laid back and authentic personality that immediately builds therapeutic rapport as soon as I first met her. She has an incredible skill for gently helping you along your life journey by giving you a listening ear and valuable insight.

jhon velma

she is brilliant at counseling

AimeeJolaine Huggster

I’ve tried a few counsellors before clicking with Naushina. We have been working on processing some childhood trauma but I always feel good whenever I leave her office. I find her to be very warm, understanding and helps me look at the brighter side of things. I am so glad to have found someone to be able to talk to.

James Hodgson

Working with One Oak Counselling and Naushina has been an amazing experience. I was a little hesitant to start counseling, however can say it was one of the best decisions I've made in my adult life. Naushina continues to be an amazing resource, trusted advisor and a good friend. Her guidance, empathy and support have helped me to realize my goals and do the self work to find new balance and happiness in life.

Anna Campbell

I had put off getting help for years. I wasn't sure if therapy was right for me. It has been the best decision I have ever made. Naushina has been a great listener, relatable and makes recommendations relevant to my complex situation. I highly recommend Naushina for anyone considering counselling/therapy.

Tia Viviros

I was at a crossroads in my life with my marriage, my childhood and my future. I decided to take a big step forwards and and seek counselling, to be honest it was hard at first, however Naushina made it feel easy for me to express my feelings. I truly recommend Naushina she is vey professional with lots of experience. I felt her focus was on me achieving my goals through her support. I found EMDR really helped me deal with with some childhood trauma I was coping with. Naushina has helped me work things out and embrace the challenges ahead in my life I can’t thank her enough for her continued advice and knowledge in counselling.

meenaz jaffer

Naushina is a true professional and an amazing counsellor. Meeting with her was an absolute delight and she really helped me in dealing with my issues with real empathy. I would not hesitate to recommend her in the future to anyone looking for a counsellor.

Nico Armitano

Very positive atmosphere, Naushina is very kind and welcoming.

Sheldon Hayes

my wife and I are very grateful for the joint and individual support she has offered us. She is clearly very good at what she does.

L v

Naushina has been wonderful for my children and I. We see her on a regular basis for issues surrounding childhood anxiety and depression. Her compassion and caring make the kids feel at ease and able to talk with her. She has been a huge support for me in trying to help all of my children through their issues.

Salima Mawani

I can’t begin to describe how amazing the counsellors are at One Oak Counselling! Professional and caring, honest and supportive, all key ingredients in finding the right counsellor and getting the help you need. Highly recommend their team!

A L

Working with Naushina has been life changing for me. I’ve tried seeing psychologists before but couldn’t find one that I felt comfortable with. I have a hard time opening up to most people, but Naushina’s warm and welcoming personality has really helped me come out of my shell.

Finn Black

Naushina is an amazing asset, very easy to talk with. She offers wisdom, emotional support and humour with hard times in ones life. I’m happy I was able to meet her and have her help me.

Kathy Cartwright

Naushina has been a great help at navigating persistent issues that couldn’t be dealt with on their own. She listens and gives honest feedback.

Brittany Brown

I’ve spent hours, days and years finding someone to guide me through life and then I met Naushina. She has encouraged me to be a better version of myself and helped me grow into the person I am today. She has shown me the tools to use to achieve a calm mind and happy state of being. Forever grateful for meeting this beautiful and talented woman.

Diana Melissa

She has been amazing with helping me and my family through some tough times