My son was referred to this office sometime last year. We have had a total of 3 appointments. Not once have we seen the actual doctor only a nurse practitioner, Rachel. They have not administered any test or assessments to my child only prescribed controlled substance medication. On our last appointment, in September, Rachel suggested my son needed to see a therapist. I agreed. They were supposed to send a referral to a therapist. I was contacted by said therapist and told that I would receive a call the following week to set up an appointment. I never received the call so I contacted the therapist and Dr. Palmers office and spoke with Rachel, she said she would refer him to a different therapist. That was 3 months ago. After trying to contact the office on multiple occasions about the matter and it still not being resolved I called my son general physician, they contacted Dr. Palmars office trying to find out what was going on, only to be lied to and told that the referral had been sent and they had not received any contact from me on the matter. Dr. Palmers office then contacted me and told me that they were dropping my son as a patient with no reason as to why. These people are completely incompetent in doing their job and helping children. All they want to do is dope children up and stick them in the corner. I would not recommend this practice to to my worst enemy.