Reviews of Dixon Commercial Investigators (1982) Inc (Private Detective)

roy holden

Waste of time. We paid them $625 and all I did was make two phone calls, then they came back to us and wanted another $2,500 if they were to do anything further. They were a complete waste of our time, I ended up firing them, spending the next year collecting the money myself, and then got a bill for 10% from Dixon even though they didn't help at all. I think they are now in the process of putting me in collections to get their money. Run away, don't use them.

Snapper D

This review is long overdue, don not use this company it is a complete waste of time. Your best bet if someone owe's you money, take them to court. Do not hesitate and you will save yourself a whole lot of grief.

Bains Truck & Trailer Repair

We have a worse experience with a Dixon Commercial Investigators, they recovered the money from one of our customer but not paid to us. So, please think twice before hire them.

S F

They are very efficient and provide the steps to getting your money back. Lowest commission around. I’m happy I picked them.

Scott Goodbrand

They collected on my behalf 3 months ago and I only found out when I reached out to the customer myself last week to threaten small claims court. I have emailed Dixon Monday Thursday and called 2x today and asked for a manager to call me and nothing.

Dan Burnett

Great service and great experience. Everyone I've spoken to is incredibly friendly, and they successfully collected on my behalf. Worked with Dan (he's a class act). Highly recommend!

John Phelps

We have submitted a few clams to them and they have not gotten back to us. Even though we have a 3 year contract together. Poor communication. I would love for them to reach out and make this right.

David Anber Criminal Lawyer

I am a lawyer and I hired Dixon several years ago to recover outstanding accounts. They accomplished very little for me. In one case they did recover money but they never sent it to me. They claimed to have sent an $800 cheque but that was not, in fact true. I explained this to them and they told me that they'd just need to check their banking records and then re issue the cheque. Nothing from them after a few weeks so I followed up. Same story each time. They behaved like the delinquent account holders themselves. The management has a rigid policy to not escalate everything and so my only point of contact was the front line representative. After months of following up I just gave up because my time is too valuable. But If you are thinking of hiring them, I would strongly recommend other companies. My current company works very well. They are not crooks like Dixon Commercial.

Lisa

Garbage sales tactics - nice try!

D R

Our company received a call from Dixon. An angry, pushy sounding woman asked to speak to our accounts receivables without saying who she was, what company she was calling on behalf of, and didn't even say good bye when we said we weren't interested. Just "wow" and hung up. Are you kidding me? Good luck with your solicitation of sales. Yikes.

Andrew Crook

Great experience working with there team to collect on my AR that was past due. They were efficient and were able to make my bad debts pay up.

Spencer Schmor

Dixon is a great place to work, everyone is super knowledgeable and the environment is excellent

bluemut55 milner

Total waste of $800.00. DO NOT hire these people. I don't know what upsets me more, having to chase a client or being ripped off by Dixon Commercial. They'll promise you the world but that's the sales pitch to get your $800.00. They'll promise to send invoices with interest to the client ("no need to do it yourself sir") but that never happened. Now they send me correspondence asking if I have more files to send to them. That won't happen. Stay away, don't be fooled into paying these people anything.

Michaela Oversby

With so many options. Protect yourself and your business. Shop Around!

Stacy Logan

One word to describe this company-Pathetic. You hire them to hound your clients, but you have to hound them to even lift the phone. It's been over a year and I've seen nothing and have to call in for any updates at all. Which are nothing. Don't waste your money, the good reviews are fake.

Dan Margonis

Great place to work and typically we get great results

Brian Culp

Great service. Representatives I dealt with were very professional. If you need assistance with collecting on debts, this is the place to go!

Steph H

Pleasant customer service, great to deal with, effective.

Anonymous Account

I called and asked for an account manager 8 different calls this morning. All calls were hung up immediately. They have no customer service skills! I actually was calling for 2 matters to speak to my Sale Managers and file a complaint but now I'm asking for a refund and will go elsewhere!

scott lockhart

One of my delinquent accounts…. WORKS AT DIXON. This company refuses to allow me to get threw to a manager to resolve this issue, at one point someone tried to play manager, and then I found out they just started two weeks ago. DO NOT USE THIS COMPANY! The sales team is great except for Buffy who owes me money.

Anna Beggins

Dixon collections helped me when I didn’t know what to do. They resolved my issues with AR and made sure my business stayed successful through covid. Thank you.

Brent Schneider

As a paying customer to collect on my client accounts, I called and asked for an account manager 15 different calls this morning. All calls were disconnected. Go somewhere else with your business!

Nicholas Culp

Fast and reliable.

Joe vmTomasone

Worst experience in my life. DO NOT USE

Laurie K

Great company to deal with, agents are very pleasant and helpful.

Brenda Thibodeau, CHRL

We hired Dixon for quite a few years. Over the last 2 years - they are non-responsive and it is impossible to reach anyone. We had to pursue collections further ourselves. Physically going to businesses that owed us money and negotiating payments and then Dixon sends us a bill to get their fee! Amazing! They have never provided an update on ANY file, we can't get a hold on anyone that will call us back to discuss open files, if we spend our time and resources to negotiate directly with our clients to get paid - Dixon sends us 'faxes' to tell us we need to pay them their cut. Absolute horrible customer service. DO NOT use this company to do your collections - they take your money and do not respond after.

Todd Robinson

It has been over a year since Dixon Commercial confirmed, in writing that the file against me is CLOSED after presenting them with substantial court documentation (evidence) of the unlawful and unwarranted claim against me. HOWEVER, I continue to receive harassing emails and post mailed letters threatening legal action!!! When I contact their office they verbally confirm that the file is indeed closed, but that the emails and letters are “computer generated “ in error to disregard. They refuse to admit to this “computer generated” error in writing, let alone a written apology. How is this an acceptable business practice?! Especially when the HARASSMENT has continued for over a year!!! This is not a fair way to treat any law abiding human beings. DIXON COMMERCIAL IS AWARE THAT THERE IS A PROBLEM WITH THEIR “COMPUTER”(for over a year where I am concerned)...SO WHY AREN’T THEY FIXING IT?!

Shelby D

They cold call individuals on personal numbers that are on the DNC Registry and refuse to remove them. Super shady sales tactics and utterly disgusting practice.

Sugar Burger

I Agree with review from sportspagid 100% They just charge you for their fee and that is about it .

MamaM

Satisfied client. Had difficult customers not willing to pay me .Used the tools Dixon provided and got response from.some of my customers and was paid

Jan Remer

Think of the worst business partner or client that you have had. Remember the feeling you got when they snowed you and wouldn't pay you for your services. From one business owner to another. Don't get snowed. Find someone else.