Reviews of The Smith Investigation Agency Inc. - Private Investigator (Private Detective)

Glory Anna Bootsma

Hired them to do a background check. Found results right away and working with Whitney and Patricia was great. Would highly recommend.

Ashley Demedeiros

Great course

Michaela Silvia Pikor

Very friendly, courteous and helpful.

Krista Smythe

Pleased with the customer service and quality of investigative services from The Smith Investigation Agency in Mississauga. They were up front about costs and completed the work within the budget and time frame that was estimated to help find someone.

Natalie Schmidt

I highly recommend this organization. The Smith Investigation Agency truly cares about their clients.

Henry Kipsang

I have built a powerful career with Smith investigation Agency with there resilient study. Think of becoming PI? think of Smith Investigation agency.

Tanya

I took the PI course, I passed my ministry test on my first attempt with 85%.

Joey Heath

I researched many different private investigators in Mississauga to help me find a contractor who owed me money. I am very happy with the results of Ms. Smith and her team. They worked very quickly and were always in contact if I had any questions. Using the information her firm recovered I was able to resolve the issue. If you need skip tracing, definitely give The Smith Investigation Agency a call.

Meagan S

Whitney is a very nice lady and I enjoyed working alongside her

Justin Chahley

Thank you very much! The best people to go to when needing to get a P.I license. There course was very helpful and always willing to answer questions. Highly recommended.

Remi Tribe

I'm thankful for this agency. They gave us information that we didn't have. I was able to adjust my plans accordingly. Quality professionals.

Doug Hamilton

After speaking with multiple investigation companies, and we decided to work with Whitney Smith of The Smith Investigation Agency. She was very helpful, and her team was able to assist in our complex matter right away. We will continue to use The Smith Investigation Agency as the professionalism, and video quality was superior to anything we have seen before.

Kien Hoang

I took their private investigator course. Highly recommended!

Craig Turner

I completed there private investigator course and just passed the exam. The course had prepared me to succeed. Thanks, Craig Turner

Roshen D

The Private Investigator course materials are elaborate and very professionally drafted. They have explained it in a very simple language and is easy to understand. Also this course application will let you progress at your own pace. Response from the educator is pretty fast and clear. I will definitely recommend this course to anyone like me who is looking forward for a career advancement

Jacq Li

The course itself is very easy and helpful The personnel is also supportive / answered for my questions without any problem I really recommend The Smith Investigation Agency

Mel Jefferey

Great and amazing!

Elsy Reid

I hired Whitney Smith to deal with a personal matter last month. She was very helpful and she made the experience smooth and comfortable during a difficult period of time. She met with me to talk about my concerns, figure out a budget, and let me know how the process would work. She was always available and attentive, day or night. I would highly recommend The Smith Investigation Agency to anyone in need of surveillance.

P Sh

My name is Peter. I enrolled and finished excellent PI course provided by Smith Investigation Agency, and have only positive opinion . Thank you !

Jeffrey Banks

This was a great course.

The Bitter Truth

The exam test question and answer totally is different I request that regarding ministry test different than your company . The answer is they let me see some other company or Guide to prepare the test , they charge me the fee why they not help . Very disappointed answer .

Fiona S

I took the Private Investigator course through Smith Investigation Agency. Before I signed up for the course, I had some questions. They were very responsive and answered everything I asked (without pressuring me to take the course). The course itself was well organized and very to the point. I was able to finish it in a few weeks. Once you've finished the course, they automatically set you up with the third party that does the testing. I finished on Wednesday and could have written the test the next day. They are very well organized and have great communication. I'd definitely recommend doing your course through them!

laura dewar

Hired them for a background. Result came back quick! Thank you Smith. My family and I feel more comfortable with the candidate we’re hiring for mom.

Frank Papineau presents

Investigations require the ability to look beyond what is observed on the surface. Smith Investigations solves these issues utilizing the vast talents of multiple investigators suited for required outcomes. A very professional company.

Susan Marsden

Save your money, we got ripped off completely.

Angel-1

I am writing this review to strongly advise against the use of The Smith Investigative Agency for any private investigator needs. Simply put they are like many businesses these days; they are so grateful to offer services to you, make promises that sell you on their service, but in the end once they receive your money, things fall off quite rapidly. I was trying to find my missing family member, who is a bit of a social recluse. With aging parents who miss him dearly I went to The Smith Investigative Agency to use their services to help find him. I was a bit skeptical that they would have any success because of his lifestyle. I provided them with every last bit of information I could provide and certainly answered all of their question as best as I could. I remained skeptical but The Smith Agency assured me that they could find stronger leads and more detailed information, beyond what I could ever uncover myself. They were clear to me that they may not find him, but stated they would certainly uncover a great deal more than I could find on my own. So I decided to go ahead and paid them their fee. What a mistake!! I never received any updates unless I made the effort inquiring on the status of the investigation. Complete silence on their end, unless prompted, and then the excuses started. The first, and only bit, of information I received was a simple 411 search. I had done this already in a 10 minute internet search. They then made the excuse that this was sent to me mistakenly, as the investigation was ongoing. Nonetheless, I never received anything further information. To this point I had also never spoken to anyone on the phone; simply email correspondence. This should have been my first clue. I had then indicated that I wished to speak to someone on the phone to discuss this matter further. They preferred to keep this all done through email to avoid any miscommunication and to keep things well documented. I was quite displeased at this point and consented in writing that our conversations could be recorded on their end, but they preferred to keep things done via email. They then asked for further information. I had told them repeatedly via email (an email chain they failed to follow despite it being their preferred form of communication) that I had given them all the information I had prior to starting this process. This is when things really fell apart. I asked for my money back as they had not achieved even a fraction of what they had said they could. They advised me that there are no refunds, but wanted to continue this useless exercise, and again asked for further information. There emails were disorganized and it was clear that they weren’t following the email chain to really understand what had been done (or not done). I could go on but for the sake of brevity I will not. All they could provide was excuses. I knew definitively at this point that they wouldn’t provide me anything further, but they wanted to continue to make it seem that they were working hard for me and justify the fee I paid. Simply put, I got ripped off. The Smith Investigative Agency are amateurs. They took advantage of me and my situation, made promises they couldn’t keep, and were very disorganized in the process. I ended the investigation and took the loss just to avoid any further association or communication with this company. I should have gone with my gut that they couldn’t find out anything; I believed that they could. Any true professional investigator, I now understand, would have never taken on this case as it was too difficult given the circumstances I presented.

Katherine McKay

I had a personal matter that I gravely need someone to look into. Don't let my age fool you. I'm not a moron, and what I needed done required the work of a PI and nothing less. After looking through all of my options, I was lead to this agency as, what would initially seem, my best bet. I actually visited the location. Apparently, the work is done in suite 501 for this location, but that is not advertised anywhere there and the actual building only has 3 floors. Virtual offices, much? Will be taking my business elsewhere.

Krazyfoxxproductionz

Very comprehensive course. Highly recommend if interested in this career choice .

Destinee Hodges

Great customer service, extremely knowledgeable in their field, quick and responsive and kept me completely informed. Service unmatched! Thank you!

Karen Grip

I hired The Smith team after trying to contact several agencies for quotes. Female owned! Always happy to support woman in business. Majority of the other agencies didn't even get back to me? That was disappointing. Anyhow, they were prompt with responses and professional. They were transparent about my service and walked me through each step. I had great success with them and wanted to share. Thank you again Smith Agency!

Scott Saxton

I received the course within 10 minutes of payment. The course was well thought out and insightful. Having access to a live chat during business hours was very helpful as well. I would recommend the Smith Investigation Agency course to anyone else who is interested in private investigation as a career.

Luc Lamontagne

I truly enjoyed the course, it was very well laid out and easy to navigate through. Help when needed was extremely fast and answered all my questions. Well done you all!

Ann Rodgers

Today's technology affords us opportunities for advanced education in the comfort of our own environment, time schedule and method of learning and retention. Smith Investigation provides an online Private Investigator Course that gets you successfully to the all important level of obtaining your certified license. There was a small time frame of maintenance to the site, but it was short, they were available to answer queries really professionally and quite frankly I was pleased. There are other companies out there, but I made a decision to go with them and I am quite simply happy with the results. Thumbs Up

Dr. Jill Thompson

I am so thankful for Whitney and her hard work. A friend of mine met a guy online. As the relationship progressed things started sounding weird to me. He said he lived in Canada so I found Smith Investigation Agency. Once I spoke with Whitney I knew she was the right person for the job. I hired her and we quickly found out this guy was not at all who he was pretending to be. This saved my dear friend from what could have been a potentially dangerous situation. I highly recommend Whitney for your investigative needs, better safe than sorry!

Manjinder Singh

I am not satisfied with the services of Smith investigation agency. They didn’t provide me any valuable information as they are agreed in the beginning of the investigation. The information I got from them was false. I paid their investigation fee in advance and didn’t get the required information in return.

Tony Caruso

Amazing course I took with Whitney!! she took the time to explain everything in full detail and the course and website was easy to work with. she also has online chat to make your studying more easy if you had a question. high recommend A+++++++

Sudesh Kumar

Thanks to Smith Investigation Agency for help me out to provided completed study material for Private Investigator online course. As earlier i have taken online study material from security agency in london ontario and got cheated.. But team of Smith Inv Agency supported me well, given complete information to boost up my morale. Then finally i have completed my online training & soon i will book my final exam and i will clear it so sure. I specially thanks to Patricia Vercillo, Rachel Willson & Whitney Joy Smith for instant online student support to clear my doubt to complete my online training.. I wish you the best of luck in all of your future endeavors. Kind Regards Sudesh from London On!

Jason Kim

Smith Investigation Agency made my journey to licensing easy! Training is through online, so I was able to finish the course without having to have any trouble! Great response time if there are any technical difficulty or questions. Course is easy to understand and great!

Steven Fishman

I just finished taking their PI course, and I would highly recommend taking the course through the Smith Investigation Agency. The content of their course exceeded my expectations. Great company and great people. Keep up the amazing work.

Brandan Yasin

The Private Investigator course offered by The Smith Investigation Agency really is number one and for good reason. It was simple to follow but also engaged and challenged the reader to learn the content rather then just read through it. I have done many online courses but they all fall short when compared to the practicality of this course. 5/5 stars, would HIGHLY recommend.

Ali El-Sarji

I loved the course, the information and material covered was more then informative, due to the level of detail this course provided I passed my test with flying colours , and had no hesitation with the test, once again I would love to thank the SMITH AGENCY for their amazing program , and would like to send out a special thanks to Whitney, who is more then helpful before and after the completion of the program.

Omar Husain

Smith was with me from the beginning to the end, answered all my questions, and was patient with me as I worked through my training.

Troy Ricard

Quick replies and very supportive!